How To Set Up A Smartwork Course

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1 Instructor QuickStart Guide This brief manual provides instructions for setting up and customizing your SmartWork course, and will outline the functions of the grade book and other administrator tools. More detailed instructions are provided at Beginning of Term Checklist There are a few easy steps that new and returning SmartWork adopters will need to take at the start of each new term: Place an order for a textbook + SmartWork value package through your bookstore. Request your course from Instructor Resources at Customize ready-made activities to suit your needs, and set appropriate due dates. Share your course Enrollment Key with your students. The handout on page 13 tells students how to join your course. Students can buy standalone access to SmartWork and find answers to many FAQs at We recommend that you add this link to your course syllabus. Requesting a Course If you've adopted SmartWork, the next step is to set up your course. Follow the instructions below, or contact technical support at Step 1: First, sign up for access to the Instructor Resources page for your textbook at We will send a login to the address you provide, usually within 48 business hours. Please register using your school address, if you have one, so that we may easily verify that the request originates from an instructor. Step 2: Login to the Instructor Resources page for your text, click the SmartWork "course setup" button, and follow the onscreen directions. You'll be asked (a) to provide the information we'll need to set up your course, and (b) to setup a SmartWork user account. The Norton Help Desk will process your course request and send you an with your course credentials when your course is ready.

2 Getting Started Once your course has been created and you have logged in successfully you will see the Topic outline of your course. This page is divided vertically into rows called topics. Your course includes a premade activity for every chapter. By default, these activities are hidden so that you may add or remove questions from your activity, and customize the due dates and grading policy to your needs before making the activity visible to students. Within each topic you have activities. There are two types of activities: SmartWork Test an activity with a due date and a maximum grade. Use the Activity Editor to choose questions and grading policies for your activity. Forum a discussion area for your course. When you add a new forum, you will be presented with a choice of different types a simple single-topic discussion, a freefor-all general forum, or a one-discussion-thread-per-user. Additionally, you can hide, delete or reposition the windows surrounding the Topic outline. These windows are called blocks. Examples of blocks include: People Activities Administration Course Summary ebook Upcoming Events Calendar You will need to tell your students the Enrollment key for your course. This was sent to you in an when your course was configured. To view or change the enrollment key, or modify other course settings, open the course settings page by clicking Settings in the Administration block. The enrollment key field is in the Availability section of the course settings page.

3 Editing the Topic Outline Building a course involves adding course activity modules to the main page in the order that students will be using them. You can shuffle the order of the modules at any time. To modify the course, you must be in edit mode. To turn on editing, click Turn editing on. This button located in the upper right, as well as in the Administration block is a toggle switch that shows or hides extra controls for modifying your main course page. Topic editing tools You can roll your mouse over each tool for an explanation of its function. General tools: / Hide this item from students. o When the eye is open, this item is visible to students. Click to hide the item from student view. (This is useful if you are still editing the item.) o When the eye is closed, this item is hidden from students. Click to make the item visible to students. (Hidden activities are shown in instructor view as gray, rather than green, text.) Move up / move down. Click to move the item higher or lower. / Move left / move right. Click to move the item left or right. Delete. Click to delete the item. Topic and block tools: Show only this topic. This is to customize your own view; it does not affect the student's view. Click this icon to hide all topics other than the one selected. Click the icon again to restore the full view of your topics. Highlight this topic as the current topic. Click to add shading, to indicate to

4 students that this is the current topic. Edit. Click to make edits to course settings (in Course Summary block) or summary text (in the topic outline). Activity tools: Update. Click to edit the activity settings using the Activity Editor. You can: o modify the activity's name and description o set the number of points that the activity is worth o set the start date and due date o make the item visible or hidden Move. Click to reposition the activity higher or lower in the outline. When you click this icon, destination targets ( to that location. ) will appear. Click on a target to move the activity No groups / Visible groups / Separate groups. If you have divided your students into groups, you can control the visibility of your activities to different groups. To add a new activity to a topic, click the Add an activity... dropdown menu within the topic, and select SmartWork Test (for a test or homework activity) or Forum. After adding your activities you can move them up and down in your course layout by clicking on the arrow icons ( ) next to each activity name. Moving an activity up or down does not change the activity's properties, only its placement on the page. Customizing Activities You can customize SmartWork Test activities using the Activity Editor. Click on an activity to open the Activity Editor. General settings for the activity are at the top of the screen, including: Activity Name: This text box lets you change the title of the activity. Activity Type: Use this drop-down to set the activity as Homework or Test, or set a custom grading policy. Important: Once students have begun working an activity, you cannot modify it unless you reset the activity, erasing any grades collected for it. To reset an activity, go to the grade book, choose At A Glance from the dropdown, check the box next to the activity name in the top row, and click the Reset Assignment button. You can also change the due date and other properties of the test.

5 Scroll down until the Choose Your Questions section is visible. On the left, the Question Library allows you to access all available items in the question bank. On the right, the Your Activity column shows the sequence of questions within the activity. These controls allow you to add, remove or reorder the questions within the activity. Question Library Filter Questions: Clicking this button opens the Advanced Filtering Options for selecting questions. Chapter: In SmartWork, each chapter of a textbook has a set of available questions related to its content. Selecting a chapter from this drop-down will display the questions associated with that chapter. Number: Click to display the library questions in numerical order. Question Title: Click to display the library questions in alphabetical order. Individual questions are marked by icons: o o indicates that you have used this question in a SmartWork test. lists the gradable modules included within this question o indicates a multi-part tutorial question; indicates a step of a tutorial question. Step questions may be assigned as standalone questions. o indicates that this question is part of Norton's bank of questions; when you edit our content the original remains intact. o indicates a question containing algorithmic variables that change with each use. o indicates a question with no graded elements. Create New Question. Click to create a new SmartWork question. Instructors have full editorial rights over all question bank contents.

6 Your Activity Add and Remove buttons: Use to move questions into and out of the activity. ^ and v buttons: Use to move a selected question up (earlier) or down (later) in the sequence. Preview SmartWork Test: Click to view the current activity as a student would see it. This allows you to test the activity. Save and Continue: Click to save your work so far. Exit: Click to save your work and exit the Activity Editor. You will be returned to the topic outline (or a confirmation screen, if this is a newly created activity). At the bottom of this page is Question Preview, which lets you view a question as a student would see it. Click a question in either the Question Library or Your Activity lists to view the question here. Additional controls on this page appear as links in the upper right: View X submitted SmartWork test scores (top right): opens the Submissions page, displaying the grades for the current activity. Preview SmartWork Test (top right): Click to view the current activity as a student would see it. This allows you to test the activity. Important: Once students have begun an activity, you cannot modify it unless you reset the activity, erasing any grades collected for it. To reset an activity, go to the grade book, choose At A Glance from the dropdown, check the box next to the activity name in the top row, and click the Reset Assignment button. Adding Co-Instructors You can add other people to a course as co-instructors, if they have created and validated their own SmartWork accounts. Go to the topic outline page of the course. Click Assign Roles in the Administrator block. The Roles page will appear, displaying the three types of roles and the users associated with each role. Click on a role. The Assign Roles screen appears. o Select a user from the potential users column. o To prevent students from seeing that person listed with the course, click the checkbox before proceeding to the next step. o Note: be careful not to add a student by mistake, as doing so will give that person instructor-level access Click the Add button to add the selected user as an instructor. The user's name will be added to the existing users column.. To remove an instructor from a course, select his/her name in the existing users column and click the Remove button.

7 Using the Grade Book The grade book lets you see the progress made by all students in your course, and examine their individual response history for each activity. You can also download grades, in Excel format or as a text file. From the topic outline page, click Grades in the Administration block to display the grade book. By default, the Grader report page is shown. This grade book allows instructors to quickly evaluate students' progress. Scores are not collected until the student clicks the Submit All button. If you have assigned your students to separate groups, you may sort grades by group. If you have separate or visible groups applied to the course, you can use the Visible groups dropdown to view all students, or only those in a particular group. If the Visible groups dropdown is not visible, click the Show groups (normally Hide groups) link above the grade book. Other controls and settings are available in the Choose an action dropdown. View. These controls are for adjusting your view of the grade book. o At a Glance allows you to view your list of students and see their progress on each SmartWork activity. o Grader report allows you to edit grades. Click the Turn editing on button in the upper right to access controls for altering or excluding individual grades. Import from. Used for importing grades from an external file. Export to. Used for exporting the contents of the grade book as a spreadsheet, XML file, or text file. Edit. Used for editing grade scales and the public appearance of the grade book. o Categories and items lets you group activities into categories. You can apply calculations to the categories in order to change their weight, and set a category to drop the lowest score. o Letters lets you view and edit the letter-grade scale.

8 As an instructor, you can edit student grades from the Grader report page. If necessary, choose Grader report from the Choose an action dropdown. Click the Turn editing on button in the upper right. Additional controls will appear. To change a student's grade for an activity, simply type a new number in the appropriate text box. You can also edit grades from outside the grade book. Go to the topic outline. (From the grade book, click the short course name, which is the second link in the breadcrumb trail at the top of the page.) In the Activities block, click on SmartWork Tests. A list of the activities will appear. Locate the activity you want to regrade in the Name column, then click the matching link in the Attempts column. This will bring up the Submissions screen (a list of all students in the course, and their grades). Locate the student whose grade you want to change in the leftmost column, then click the matching Grade (or Update) link in the Status column on the far right. A pop-up window will appear. In the pop-up window, edit the student's grade and click Save Changes. The pop-up window will close. In the Status column of the Submissions window, the Grade button is now displayed as Update, to indicate the change. Analyzing Student Progress There are several methods that you can use to evaluate the progress of individual students: User Report, Profile, Reports, Item Analysis, and logging in as the student. User Report You can observe student progress by viewing the User Report. From the Grade Book, open the Choose an action... dropdown and choose View > User Report. The User Report page will appear. Open the Choose... dropdown, and do one of the following: o Select a student from the dropdown list. The User Report will display that student's grades for each activity. o Or, select All users from the dropdown list. The User Report will display activity grades for all students. Click on an activity. The activity will load, displaying the student's work. You can view the student's answers by clicking on the questions in the progress bar at the bottom of the page. User Profile Another method is to view a student's work using his/her Profile page, which can be reached in one of two ways: From the Grade Book, open the Choose an action... dropdown and choose View > Grader report. Then click on a student's name, or the icon next to his/her name.

9 Or, from the Topic outline page, click Participants in the People box. Then click on a student's name or icon. Once you have reached the student's Profile page, you can click the Activity reports tab. Reports For a course-specific activity report, go to the Topic outline page, click Reports in the Administration box, and select the information you want to view. Item Analysis Each activity has an Item Analysis page for tracking student usage. Go to the Submissions page, which can be reached in one of two ways: o From the Topic outline page, click SmartWork Tests in the Activities box, then click the View X Submitted SmartWork Test Scores link next to the activity you want to view. o Or, from the Activity Editor, click the View X Submitted SmartWork Test Scores link in the upper right. Click the Item Analysis link in the upper right of the Submissions table. The Item Analysis page appears. Logging In as the Student You can also view a student's work by logging in as the student. From the student's Profile page, click the Login as button. A new screen displays the message "You are logged in as [student name]" Click Continue. The student environment will appear, and a message in the upper right reads "[Your name] You are logged in as [student name] (Logout)" Click on one of the student's activities to review it. To then return to your own user environment, click the "[Your name]" link in the upper right.

10 Administration Tools A number of tools are available in the Administration box on the left side of your main course page. These include: Turn Editing On This toggle allows you to create and edit activities, as described in Customizing activities above. Settings Here you can set things such as the name or description of your course. You can also look up (or change) your course Enrollment Key. Assign Roles Here you can add or remove additional instructors in your course. You can also add students who can't find their way into your course, or remove students who do not belong or drop your course. Grades Here you can view student grades, as described in Using the grade book above. Groups Groups can be used to break up your course into separate sections. Reports Here you can view activity reports to keep an eye on whether students are accessing your course. Files Here you can upload or view small files to use in your course. Profile Here you can configure personal options, such as your phone number. See the help icons ( ) on each page for more detail.

11 FREQUENTLY ASKED QUESTIONS I have adopted your book bundled with SmartWork. How do I set up my course? Step 1: First, sign up for access to the Instructor Resources page for your textbook at We will send a login to the address you provide, usually within 48 business hours. Please register using your school address, if you have one, so that we may easily verify that the request originates from an instructor. Step 2: Login to the Instructor Resources page for your text, click the SmartWork "course setup" button, and follow the onscreen directions. You'll be asked (a) to provide the information we'll need to set up your course, and (b) to setup a SmartWork user account. The Norton Help Desk will process your course request and send you an with your course credentials when your course is ready. How do my students enroll in SmartWork? Your students will follow steps defined on the login page to self-enroll in SmartWork. They will need a valid account, your Enrollment Key and a Registration Code from Norton. What does the Enrollment Key do and how do I get one? The Enrollment Key gives you, the instructor, control over who may enroll in your SmartWork course. Share this code with your students, and let them know that it is case-sensitive. When we set up your course, we define an enrollment key for you. You can look up (or change) your enrollment key at any time from the Settings menu on the course administrator page. To lock down your student roster and prevent additional students from enrolling in your SmartWork course, click Settings in the Administration block and do one of the following: Set Course enrollable to No (under Enrollments). Change the enrollment end date to a date that has passed (under Enrollments). Change your enrollment key (under Availability). If you divide your course into groups, you may establish a separate enrollment key for each group so that students self-enroll by group rather than by course. Every course must have at an enrollment key defined in the Settings menu. This remains true even if you define additional group enrollment codes. What does the Registration Code do, and how do students get one? The Registration Code is students' proof of purchase from Norton. They'll enter this code during registration; after that they'll login with a user/pass of their own choosing. These codes, which always take the form XXXX-XXXX (where X's are letters) can

12 be bundled with new books at a deep discount. Norton also sells registration codes through our website at I ordered a text bundle that includes a multiple-use registration code. If a student loses this code, can they retrieve it? Students will need to enter their multiple-use registration code at the beginning of each term. Students who lose a previously-activated multiple-use registration code can use our registration code lookup function at They will need to provide the address they used when they set up their first term SmartWork user account. Multiple-use registration codes are sold bundled at a steep discount with new books. Unused portions of activated registration codes are non-refundable and nontransferable. What do my students see? The Switch role to button on the topic outline page allows you to see your course as students do. Your students' view of SmartWork is almost exactly the same as your own; however, they have fewer administrative controls. They also don't see any activities you've marked as hidden. As course administrator you can login as any student enrolled in your course by clicking their name in the Grader report or the Submissions page. Can I get a student account? If you would still like to set up a student alias for yourself, you can do so easily using a second account (gmail, yahoo, etc.). Teachers can request a desk copy registration code from the Help Desk at we will send your desk copy registration code to the address you provided when setting up your instructor account.

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