Computerised Maintenance Management Software

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Jonah Paul
8 years ago
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1 An overview of the advantages of Computerised Maintenance Software A message for Senior Managers

2 Asset and CMMS Asset is a core business process in asset-intensive organisations Asset-intensive organisations are those with high capital investment Manufacturing & Processing Plants, Utilities, Airports, Hospitals, Building Complexes, etc Asset proficiency directly determines the level of product & service quality, regulatory compliance, public safety, operating costs, customer satisfaction and employee morale Glitch-free facilities are required in order to deliver the quality of products and services customers expect and the Authorities demand Because of its strategic importance, Asset is a matter of Governance - it must be assured by Senior

quality, regulatory compliance, public safety, operating costs, customer satisfaction and employee morale Glitch-free facilities are required in order to deliver

3 Asset and CMMS To sustain and improve corporate performance whether measured in terms of shareholder value, revenue growth, profitability, customer satisfaction or regulatory compliance organisations have to become more sophisticated in their approach to Asset Asset is a complicated socio-technical process. It s the most demanding of all business processes because of the huge quantity, diversity and complexity of the technical, regulatory, manpower, resource and financial information that must routinely be collected, stored, and handled To facilitate the Asset process, a Computerised Maintenance System (CMMS) is an essential tool within an asset-intensive organisation

It s the most demanding of all business processes because of the huge quantity, diversity and complexity of the technical, regulatory, manpower, resource and financial

4 What is an Asset? Grounds, Pavement, Tracks, Structures, Buildings, Fixed Plant, Storage Facilities, Power & Utilities, HVAC, Transit Systems. Vehicles, IT & Telecoms Systems, Signage, Security & Safety Systems, Drainage, Work Equipment the list goes on and on ALL assets deteriorate with age and usage - and accidental & malicious damage. The vast majority demand inspection, care or repair attention at least once per year or else the asset is abused, service level is jeopardised and risk goes uncontrolled The maintenance-demanding asset population can run into tens and hundreds of thousands of items each can have a myriad of maintainable component parts Controlling the maintenance-demanding asset population so as to avoid glitches is a huge and onerous logistical challenge

The vast majority demand inspection, care or repair attention at least once per year or else the asset is abused, service level is jeopardised and risk goes uncontrolled The maintenance-demanding

5 How CMMS fits into Asset processes Business Objectives Technical Asset Technical & Economic Data CMMS Work R i s k On-going evaluation Performance Reports (metrics & KPIs) Labour Materials Service Purchasing Contract Financial + SHE compliance, warranties, etc

evaluation Performance Reports (metrics & KPIs) Labour Materials

6 Asset Asset management consists of two core elements - asset Risk Evaluation (threats & opportunities) and Work Risks should be identified and preventive measures decided for those that require mitigation (the predictive and preventive maintenance work schedule). In addition, all assets should receive some routine basic care Necessary corrective repair work (fixing of defects and distress) must be identified early and carried out early to preserve assets in a safe and properly functioning state at optimal cost Alteration & addition projects and continuous minor improvements (opportunities) make up the balance of the organisation's asset-based workload Work elements (tasks) must be managed individually or batchwise basic care, predictive, preventive, corrective, project and improvement The work management process (Work Cycle) is multi-staged CMMS provides the enabling framework for the entire Work Cycle

In addition, all assets should receive some routine basic care Necessary corrective repair work (fixing of defects and distress) must be identified early and carried out early to preserve assets in a

7 The Work Cycle Work Identification Continuous Improvement Approval & Prioritisation Feedback CMMS Planning Execution Standardisation Allocation & Launch Scheduling

8 Overall Workload The overall workload of a facilities maintenance department is usually sub-divided into many categories Use of multiple categories of work enables operational performance to be better monitored, assessed and controlled. Performance comparisons (using metrics and KPIs) can be more readily made between different departments & sites - and benchmark practices and performance standards deployed across the organisation Maintenance tends to be the greatest controllable cost in an asset-intensive organisation and up to 90% of the workload in organisations with world-class service, compliance and cost performance is generally planned in advance For optimal effectiveness and efficiency, high performance organisations produce an annual Work Plan

Performance comparisons (using metrics and KPIs) can be more readily made between different departments & sites - and benchmark practices and performance standards deployed across the

9 Elements of the annual Work Plan Rehabilitation & Modernisation Additions & Major Alterations Preventive Maintenance Predictive Inspection & Testing Replacement of Obsolete Items CMMS Programmed Maintenance (cycle> 1year) Minor Modifications Grounds Care Corrective Repairs (Emergency & Routine) Service Requests (Non-Maintenance)

Obsolete Items CMMS Programmed Maintenance (cycle> 1year) Minor Modifications

10 An essential tool Maintenance management is 10% engineering and 90% information management that s an inescapable fact of life it s impossible to control the workload of an asset-intensive organisation effectively and efficiently with a paper-based or spreadsheet system because of the enormous quantity of maintenance-demanding assets with many replaceable components the number of applicable basic care, preventive, predictive, corrective and improvement maintenance tasks applying to each asset The number of categories of work and other structured information needed to produce meaningful performance reports the amount of technical documentation that has to be constantly referred to design details, material specifications, O & M manuals, contracts, warranty information - and failure, work & materials usage history

applicable basic care, preventive, predictive, corrective and improvement maintenance tasks applying to each asset The number of categories of work and other structured information needed to produce

11 It s s quite simple To collect, store, share and retrieve asset information effectively and efficiently, CMMS is essential

12 Official! - CMMS is a prerequisite of strategic success CEN, the European Committee for Standardisation published in 2007 the standard EN Maintenance Key Performance Indicators One of the leading (rather than lagging or historical) indicators of Maintenance Performance is use of a CMMS it s a prerequisite of success for an assetintensive organisation seeking better global performance CMMS use is a Critical Success Factor

2007 the standard EN 15341 Maintenance Key Performance Indicators One of the leading (rather than lagging

13 With CMMS everyone wins! A CMMS is a Maintenance Manager s essential information tool for discharging the onerous responsibilities of the job - ensuring the effectiveness and efficiency of the asset base. Life becomes so much easier with a CMMS It enables Senior to exercise corporate governance in respect of the strategic risks associated with assets. Strategic objectives can be deployed as operational goals in the workplace and on-going performance and compliance monitored It s loved by the maintenance organisation's customers because it ensures transparency, responsiveness and the overall quality of service Maintenance operatives love it because they have all the information needed to get the job done right at their fingertips

Life becomes so much easier with a CMMS It enables Senior to exercise corporate governance in respect of the strategic risks associated with assets.

14 In a nutshell In the information age, CMMS is a prerequisite to the delivery of equipment uptime, public safety, regulatory compliance, cost effectiveness, customer satisfaction and corporate image

15 CMMS Thank you

Asset Management Process Information Management. Shire Systems Limited

Asset Management Process Information Management. Shire Systems Limited Process Information process information model A process is a sequence of activities that transforms inputs to outputs a needed result process information model These are the inputs to the process Labour