Virtual dedicated servers

Transcription

1 Virtual dedicated servers Service Information & Pricing Revision 1 Current as at 9 th March 2010 Document ID: TOUR-VIRTUAL-R1 Information in this document is subject to change without notice. This document is updated periodically, please contact Neural Networks to obtain the most up to date revision. All prices quoted are inclusive of GST and are not applicable to customers outside of Australia. Customers from countries other than Australia should contact Neural Networks at sales@neural.com.au for a quote. All prices are in AUD (Australian Dollars). Surcharges may apply depending on payment method. (C) Copyright 2010 Neural Networks Data Services Pty. Ltd. All rights Reserved

2 Welcome Neural s offerings cover the full range of information technology and communication services. Including hosted PBX s, dedicated servers & internet transit to name a few All of Neural s products are available white label and most with our 99.9% availability service level agreement. World class support Our experienced staffs are here to help your every step of the way in establishing and growing your dedicated or resold service portfolio. From initially setting up your first services, to supporting you and your customers for years to come, This is where you speak with a real person and can expect results Neural s world class support and proven technical infrastructure will be there to get the job done. We know our products Almost all of our products are developed in-house, from our call routing systems, fax processing software, SMS transmission systems and our national network infrastructure. This means we not only know our products inside out (literally), we have the capacity to adapt them to suite any need no matter how cutting-edge, If you have the needs for a custom solution Neural invites you to present it to us, Performance, reliability and capacity on tap Rest assured Neural has the capacity and reliability you need, to expand your product base to include our services with confidence. We develop and operate our products on a set of founding principles that allow us to stand behind our 99.9% SLA guarantee. N+1 redundancy standards are implemented from start to finish with site redundancy and failover wherever technically possible. Burstable capacity and load balancing is always in place, so no matter how drastic the increase in utilisation, there are always ample resources available meet the demand. All our services are tracked by our Active Service Monitoring systems, ensuring that in the unlikely event that anything does go wrong our technicians are notified and start fixing the problem within seconds. Take a tour We d love to show you around our facilities call us today to arrange a time! Whether you want to tour one of our datacenter sites, or just meet for coffee to discuss our offerings and how we can best tailor a solution the suits your needs. Our contact details are on the last page of this document.

3 Enterprise Virtual Dedicated Servers Neural s enterprise virtual dedicated server packages are ideal for keeping your mission critical applications online with the added level of redundancy gained by utilising virtualisation technologies or outsourcing your existing I.T infrastructure from your office to a Datacenter Ideal for your business requirements With Neural s extensive experience in the hosting and I.T industry you can be assured that any application configured on your virtualised infrastructure will exceed your expectations in performance, support and connectivity. If you would like more information about our experience, case studies or other related information please contact sales for more information. Better than our competitors Our network topology, hardware and Experience are far above your average provider! Neural s Virtualisation platform is based on Sun Microsystems server hardware used for Virtual server hosts in conjunction with shared storage which enables many more management and redundancy possibilities for your virtualised environment. While using shared storage this also adds redundancy which wouldn t otherwise be possible with other Virtual Server Technologies or hardware configurations. If you re in the market for top quality virtualisation solutions ensure your provider of choice doesn t have unnecessary single points of failure in there virtual server solution. More product information is available from our website at or if you would like to know more about Neural s network topology, Levels of redundancy, IP network or Datacenter site redundancy please view our contact details. Cluster Hardware Neural uses Sun Microsystems exclusively, for all our virtual machine hosts. Our standard build consists of a SunFire X4140's of the following spec: Dual 6-core AMD Opteron 2431 CPU's (total of 12 x 2.4 Ghz Cores) 32GB ECC DDR2 RAM Host Average Dual RAID 1 SSD's for host operating system 2 x Intel Dual-Port GigE Virtualisation Server Network Adaptors + 4 x Onboard NIC's 4 x Uplinks to 2 clustered Juniper EX4200 switches for internet connectivity 4 x Redundant path's to SAN storage for VM's, via 2 independent storage switches

4 We also use Juniper hardware across our network and specifically on our Virtual server platform using redundantly clustered Juniper EX4200 s as well as J2320 s as edge routers Visual Platform configuration

5 Pricing Information Neural Networks can offer competitive VMware virtual dedicated servers whatever your business requirements consist of Neural can offer or tailor a solution to fit your requirements If you have custom requirements please contact our sales department to discuss your requirement. Package Pricing Product Price Increment 2.4Ghz CPU Core, 512MB Ram, 40GB Hard drive, 60GB transit $ Monthly 2.4Ghz CPU Core, 1Gb Ram, 60GB Hard drive, 80GB transit $ Monthly 2x 2.4Ghz CPU Core, 2GB Ram, 80GB Hard drive, 100GB transit $ Monthly Terms & Conditions Excess transit usage is charged at $2.00 per gigabyte, Additional transit can be purchased to avoid excess transit charges. 2 Internet IP address is included with each server Windows Virtual Dedicated Server will attract additional charges for Microsoft licensing under the SPLA scheme For SPLA pricing speak with your accounts rep Typical setup & configuration time is between 24 and 48 hours. A setup fee may be applicable for some custom configurations BYO VM is available in OVF (preferred), VMX+VMDK and other formats. Please contact us to discuss.

6 Let s get started Ready to go ahead with your account, or want to find out more? Please don t hesitate to contact us - We re here to help! Call us 1800 NEURAL or (07) Option 1 (Sales) us sales@neural.com.au We ll call you! /callback More product information is available on our website /products Manage your existing services You can access your reseller account via portal.neural.net.au