MagIC Installation Manual. Point of Sales Terminals TD06014B

Transcription

1 MagIC 6100 Installation Manual Point of Sales Terminals TD06014B

2

3 Contents Description 3 Introduction 3 Presentation of the MagIC 6100 terminal 3 Technical Data 4 Installation 5 Unpacking 5 Safety recommendations prior to connections 7 Connecting the power supply 8 Connecting the modem 8 Connecting the PIN Pad (optional) 8 Installing the printer paper 10 Fitting the plastic foot 11 Battery 11 Installing the SIM sized SAM cards 12 Cards reading 13 In case of problem 14 Terminal approvals 15 EMV Level 1 approval 15 Network compatibility declaration 15 CE declaration of conformity 16 Axalto

4 2 Axalto 2004

5 Description Introduction You have chosen a Axalto point of sales terminal. In order to use your terminal efficiently and in the best conditions, it is recommended to read carefully this manual. Important note: Axalto is not responsible for damage due to installation or use that are not in accordance with the instructions given in this manual. Presentation of the MagIC 6100 terminal Your MagIC 6100 is a stand alone point of sales terminal able to read both Magnetic Stripe Cards and Smart Cards. The terminal houses a printer, a keyboard, a display, a modem, a magnetic card reader and smart card readers. The connections to serial ports, telephone line and power supply are situated at the back of the unit. MagIC 6100 terminal can be equipped with a separated PIN Pad used to enter PIN code. Axalto

6 Description Technical Data Terminal Enclosure Weight Operating temperatures Storage temperatures Power supply: Input Output Memory L = 235 mm (9.25 in.) - W = 127 mm (5 in.) - H = 127 mm (5 in.) 740 g (1.65 lb) + 5 C (+40 F) to +45 C (+115 F) -10 C (+12 F) to +55 C (+131 F) VAC / Hz 7 VDC / 2.8 A Up to 8 MB, optional memory upgradeability Card readers: Magnetic card reader ISO 1&2 or ISO 2&3 Customer smart card reader EMV Level 1 approved, ISO 7816 compliant Internal SAM readers Up to 4 SIM-size SAM readers 1 full-size SAM reader (optional) Communication ports Serial ports connections Display Keyboard Printer Asynchronous / synchronous mode, TCP/IP enabled, fast modem V32/V32bis ( bps) 2 simple RS232 (4 signals) multiplexed, 1 full RS232 (7 signals), 1 RS485 (optional) Backlit graphic display (128x64 pixels), 4 lines of text, automatic adjustable contrast and backlighting 20 keys (including 4 programmable soft keys), buzzer, liquid and dust resistant Full graphic thermal printer, columns, 12 lines/second PIN Pad (optional) Enclosure Weight Operating temperatures Storage temperatures L = 145 mm (5.7 in.) - W = 75 mm (3 in.) - H = 20 mm (0.75 in.) 170 g (0.38 lb) + 5 C (+40 F) to +45 C (+115 F) -10 C (+12 F) to +55 C (+131 F) 4 Axalto 2004

7 Installation Unpacking In your MagIC 6100 packaging, you will find, besides the terminal: - a phone line cable (modem), - a power supply, which consists of two separate parts * : a transformer and a supply cable, - a printer paper roll, - a plastic foot. If you have ordered a PIN Pad, it is delivered in a separate box. Unpack carefully all these elements, then place your MagIC 6100 on a stable, horizontal surface next to a wall socket and phone outlet.! Keep your terminal away from: - heat sources, - dust, - humidity, - electromagnetic sources (such as a computer screen). * For some countries, this may be a single unit. Axalto

8 7 P R S Sp 8 T V U Enter Clear Installation 7 P S R 4 G Sp I H 8 T U V 5 J K L 9 W Y X 6 M N O Clear D E F Cancel TM MagIC 6100 MagIC Q Z 2 A B C 3 D F E MENU 4 G I H 5 J L K 6 M O N 0 9 W Y X Cancel 00 MagIC Q Z 2 A B C 3 Menu 0 00 Enter PIN Pad (optional) Printer paper Phone line cable * Power supply * Transformer Supply cable * The design of this equipment depends on the country standard. 6 Axalto 2004

9 Installation Safety recommendations prior to connections Only use the power supply and cable provided with the terminal. Note: Connecting the terminal to any other external voltage source is strongly not recommended.! To prevent risk of electric shock: do not open the front or back of the terminal, do not expose the terminal to rain or moisture, call a qualified technician for servicing (the terminal does not contain any user serviceable part). This terminal is not equipped with an On/Off switch: to switch off the terminal, remove the plug from the wall socket. If the terminal is dropped accidentally, disconnect it from the main power supply, then call the maintenance centre for further assistance. Axalto

10 Installation Connecting the power supply 1 - Insert the small plug of the transformer cable in the power connector at the rear of the terminal. 2 - Connect the supply cable to the transformer (unless the power supply is a single unit). 3 - Plug the supply cable into a standard wall socket with the 2 (or 3)-pin plug located at the other end of the cable. Notes: The MagIC 6100 terminal has no On / Off switch. This function can be performed by connecting / disconnecting the transformer from the power source. However, it is recommended that you always keep your terminal connected to the power source to avoid discharging the lithium battery. Once the power supply is connected, the display lights up. Connecting the modem 1 - Insert one end of the phone line cable into the connector labelled LINE at the rear of the terminal. 2 - Connect the other end of the cable to a phone outlet. To connect a telephone to your MagIC 6100 (if the option is available), insert the additional phone cable in the connector labelled PHONE at the rear of the terminal. The telephone should then be able to operate through the terminal. Note: It is not recommended to use another system in parallel on the same telephone since this may cause terminal transmission errors during the processing centre call. Connecting the PIN Pad (optional) If you want to connect a PIN Pad to your terminal, insert the PIN Pad plug into the connector labelled 4 at the rear of the terminal. 8 Axalto 2004

11 Installation 7 P S R 4 G Sp I H 8 T U V 5 J K L 9 W Y X 6 M N O Clear D E F Cancel TM Supply cable * Transformer Phone line cable * PHONE LINE MagIC Q Z 2 A B C 3 Menu 0 00 Enter PIN Pad (optional) * The design of this equipment depends on the country standard. Axalto

12 Installation Installing the printer paper 1 - Push forward the printer cover to open it. 2 - Place a roll of paper into the cradle of the printer cover. Position the paper as shown on picture 2. Note: Use only the paper type recommended by the manufacturer. 3 - Hold the extremity of the paper roll as shown on picture 3, keeping a few centimetres of paper out of the printer cover. The paper being in its proper place, close the printer cover until flush with the back of the unit. 1 MagIC MagIC MagIC6100 MagIC6100 MagIC6100 Note: The tickets will not be printed if the printer cover is not correctly closed. 10 Axalto 2004

13 Installation Fitting the plastic foot The cables must be placed on the side of the terminal. They should not go through the terminal plastic foot. PHONE LINE PHONE LINE Battery The lithium cell sustains the internal memory when the main power supply is disconnected from the terminal.! This battery has to be replaced only by an authorized maintenance operator. Replacing the battery may be dangerous. The non respect of this rule would invalidate the terminal warranty.! Dispose of batteries according to the environmental protection rules and the legislation in effect in your country. Axalto

14 2 1 4 Installation Installing the SIM sized SAM cards Notes: Do not use tools for installing SAM cards. If a full sized ICC card has been introduced through the terminal back cover, remove it. The SIM connectors must be filled following a specific order: use first the connector on the left (A), then if several cards are needed, insert the second one in connector B and the third one in connector C. Depending on configuration, another SIM sized connector (D), replacing the full sized one, may be equipped with a fourth SIM card. 1 - Disconnect the power supply from the wall socket and open the terminal back cover. 2 - Unlock the SIM sized connector. 3 - Open the connector. 4 - Insert the SAM card in the connector. 5 - Lock the connector. 6 - Close the terminal back cover and connect the power supply to the wall socket. PHONE LINE 0165 PHONE LINE SIM sized connectors D A B C Unlock Lock 12 Axalto 2004

15 7 P R S 8 T V U Sp Cards reading The installation of your terminal is now completed. This chapter explains how to use the different card readers. Magnetic stripe card Slide the card in the magnetic card reader with the magnetic stripe facing the display of the terminal. The card can be read in both directions. Customer smart card Insert the card in the smart card reader at the top of the terminal, the card chip facing the display. ICC SAM card (full sized smart card) Insert the card at the bottom of the terminal through the slot in the back cover, the card chip towards the terminal. Customer smart card MagIC Q Z 2 A B C 3 D F E MENU 4 G I H 5 J L K 6 M O N 0 9 W Y X Cancel 00 Clear ICC SAM card Enter Magnetic card Axalto

16 In case of problem In case of problem, proceed to the quick checks described in this chapter. Nothing appears on the display - Check that the power supply cable is well connected to the wall socket and to the transformer. - Check that the transformer is properly connected to the terminal. Authorization calls are not transmitted - Check if the phone cable is well connected to the wall phone plug and to the terminal. - Verify that the phone line is not out of order. - Verify that the terminal parameters correspond to your telephone equipment. No ticket is printed after a transaction - Check that the paper is suitable for your terminal and well positioned. - Verify that the printer cover is correctly closed. If the failure is not listed here, or if the problem is not solved after these checks, call your maintenance centre. 14 Axalto 2004

17 Terminal approvals EMV Level 1 approval MagIC 6100 has obtained EMV Level 1 approval. To check whether EMVCO has approved this terminal, you can refer to EMVCO web site ( or to Axalto web site ( Network compatibility declaration Declaration following JOCE - L216/8 - Annex II: This equipment is approved, in accordance with 98/482/CE of the European Council, concerning pan-european connection of terminal to the public telephone network PSTN. However, as there are differences between countries, the PSTN approval in itself does not constitute an absolute guarantee of optimal operation at each point of termination of the PSTN network. In the event of problem, contact your supplier. Declaration following JOCE - L216/8 - Annex III: (This declaration must be completed for products within the scope of CTR21) WE Axalto 50, avenue Jean Jaurès Montrouge Cedex France Declare under our sole responsibility that the product Terminal Equipment MagIC T0623XX Is designed to interwork with the following networks: Austria France Ireland The Netherlands Sweden Belgium Germany Italy Norway Switzerland Denmark Greece Liechtenstein Portugal United Kingdom Finland Iceland Luxembourg Spain May have interworking problems with the following networks: Austria France Ireland The Netherlands Sweden Belgium Germany Italy Norway Switzerland Denmark Greece Liechtenstein Portugal United Kingdom Finland Iceland Luxembourg Spain Axalto

18 Terminal approvals CE declaration of conformity Following DIRECTIVE 1999/5/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of March 1999 WE Axalto 50, avenue Jean Jaurès Montrouge Cedex France Declare that the product of the MagIC 6100 family, if installed, maintained and used in the application for which it was made, with the manufacturer s instructions, is in conformity with the following standards: EN (08/1994) EN (01/1999) EN (06/2000) and the CTR21 + ATAAB (06/2001) Pan-European regions listed in the "M6100.Netw.Compat.Declar.08/2001.doc" Date of affixing "CE" marking Montrouge 09/2001 Serge BUTTAZZONI Quality Manager The manufacturer is established in the community Name, function and signature of presenter 16 Axalto 2004

19

20 50, avenue Jean Jaurès BP Montrouge Cedex France In case of problem, contact your maintenance centre. Stamp For further information refer to LCSI +33 (0) Copyright 2004, Axalto - All rights reserved. Neither this document nor portion of this document may be reproduced in any way form or fashion, whether mechanical or electronic. Axalto reserves the right to modify the product and its description at any time without notice.