ACBSP Standard #4. Criterion 4.1. The business unit shall have a learning outcomes assessment program.

Transcription

1 ACBSP Standard #4 Business schools and programs must have an outcomes assessment program with documentation of the results and evidence that the results are being used for the development and/or improvement of the institution s academic programs. Each business school or program is responsible for developing its own outcomes assessment program. CRITERIA Use following criteria to document the extent to which the business school or program meets the standard for Measurement and Analysis of Student Learning and Performance. Justify any omissions. Criterion 4.1. The business unit shall have a learning outcomes assessment program. Table 4.1 below lists the learning outcomes for each academic program along with their respective measuring instruments, achievement targets, results and follow-up action plans in response to the results. Except for the ETS Major Field Test administered to all business majors in their capstone class, all direct assessment measures are embedded in relevant courses and, where appropriate, graded via a departmental scoring rubric. Three year assessment data are presented under criterion 4.2. Additionally, the College of Business Administration also uses indirect measures (Educational Benchmarking Institute Surveys) please refer to criterion 3.h. in Standard #3.

2 COBA Student: Learning and Performance Summary for Academic Year Learning Goals Measuring Instruments Achievement Targets Results Action Plans Ethical Behavior for Accountants Standardized Test 7 of students in ACC 423 will achieve at least 7 credit on sampled exam questions. Partially : More time and emphasis will be given to legal liability chapter for students to gain a better understanding of the material. The new professor will determine best way to meet target. Departmentally approved embedded exam questions will be used as assessment tool for all entities. Killeen: 1) implement brief quizzes at the start of each class during the section of the course covering the standards 2) modify the first test to place more emphasis on the standards. Accounting BBA / BS Generally Accepted Accounting Principles Standardized Test and Project Students in ACC 304 and 401 will be tested on their knowledge of generally accepted accounting principles. Proficiency will be demonstrated by receiving at least 7 credit on sampled exam questions. At least 7 of the accounting majors in the course will achieve that level of proficiency. Students in ACC 401 will research questions and cases related to generally accepted accounting principles. Proficiency will be demonstrated by achieving a rating of acceptable or higher on such questions and cases. At least 7 of the students in the course will demonstrate this proficiency. Partially : Solutions manual will be removed from Accounting Lab. Killeen: A review of the older topics before the comprehensive final exam will be done to try to improve performance. The total point value of the research cases will be increased from 50 to 100 points. At the beginning of the semester one class week will be dedicated to explaining research assignments. This explanation will include case format, acceptable research sources, and research techniques. A portfolio of completed research cases will be available for students to review as examples. Technological Skills Standardized Test Students in ACC 301 will use spreadsheet technologies to solve accounting problems. Proficiency will be demonstrated by receiving at least 7 credit on sampled questions. At least 7 of accounting majors in the course will demonstrate this level of proficiency. No action required

3 Generally Accepted Auditing Standards Project 7 of students in ACC 424 will achieve at least 7 credit on sampled examination questions. Students in ACC 424 will present case analyses requiring them to simulate procedures used by practicing auditors. The case analysis measurement is the responsibility of the faculty and evidence of the measurement will be collected and reported each semester the course is taught. Partially Departmentally approved embedded exam questions will be used as assessment tool for all entities and will be communicated at the beginning of the semester. Effective Communication Presentation and Written Assignment 7 of students in the class will achieve a rating of acceptable or better, where the rating is based on ability to orally communicate information. Students in ACC 423 will prepare written assignments related to course topics. The writing measurement is the responsibility of the faculty and evidence of the measurement will be collected and reported each semester the course is taught No action required Functional Areas of Business Comprehensive Exam Average score on the ETS Major Field Test for Accounting majors will meet the national norms in the areas above. No action required Application of Tax Code Standardized Test Students in ACC 405 will research tax questions and cases. Proficiency will be demonstrated by achieving a rating of acceptable or higher on such questions and cases. At least 7 of the students in the courses will demonstrate this proficiency. Partially All faculty teaching ACC405 will be notified of research requirement and will be instructed to incorporate research into curriculum for 1/3 of the class in order to meet TSBPA requirements.

4 Communication Skills Written Assign Seventy-five percent of the students will score 7 or higher on selected documents in Business Correspondence (GB 312) per the departmental scoring rubric. Seventy-five percent of the students will score 7 or higher on the final presentation in Business Correspondence (GB 312) per the departmental scoring rubric. Not Due to the limited number of majors a single student's lack of follow through can skew the figures which was the case in this data. Faculty will continue to reinforce the importance of submitting assignments. Administrative Systems with Educator Certification, B.S. Use of Technology Presentation Written Assign Seventy-five percent of the students will score 7 or higher on the final presentation in Business Correspondence (GB 312) per the departmental scoring rubric. Seventy-five percent of students will demonstrate proficiency in word processing by scoring by scoring 7 or higher on selected assignments in ADMS 315 per the scoring rubric developed by the ADMS faculty. Not Due to the limited number of majors, a single student's lack of follow through can skew the figures which was the case in this data. The faculty will continue to reinforce the importance of submitting all assignments. Administrative Systems Knowledge Written Assign. Seventy-five percent of students will score 7 or higher on a required case study over administrative systems knowledge in ADMS 414 per the scoring rubric developed by the ADMS faculty. No action required General Business Knowledge Written Assign. Seventy-five percent of students will score 7 or higher on a selected case study over general business knowledge in ADMS 414 per the scoring rubric developed by the ADMS faculty. Not No data was collected during Data will be collected during according to sustainability map.

5 Communication Skills Written Assign Seventy-five percent of the students will score 7 or higher on the capstone course (GB 459) case study per the departmental scoring rubric. Seventy-five percent of the students will score 7 or higher on the final presentation in Business Correspondence (GB 312) per the departmental scoring rubric. Not Due to the limited number of majors, a single student's lack of follow through can skew the figures which was the case in this data. Faculty will continue to reinforce the importance of submitting all assignments. Administrative Systems, B.B.A. / BS Use of Technology Presentation Written Assign Seventy-five percent of students will demonstrate proficiency in word processing by scoring by scoring 7 or higher on selected assignments in ADMS 315 per the scoring rubric developed by the ADMS faculty. Not Due to the limited number of majors, a single student's lack of follow through can skew the figures which was the case in this data. Faculty will continue to reinforce the importance of submitting all assignments. Administrative Systems Knowledge Written Assign. Seventy-five percent of students will score 7 or higher on a required case study over administrative systems knowledge in ADMS 414 per the scoring rubric developed by the ADMS faculty. Not Data not collected during Data will be collected during according to the sustainability map. General Business Knowledge Written Assign. Seventy-five percent of students will score 7 or higher on a selected case study over general business knowledge in ADMS 414 per the scoring rubric developed by the ADMS faculty. Not No Administrative Systems majors were enrolled in GB 459 during fall when data was collected for

6 Communication Skills Presentation Written Assign Seventy-five percent of the students will score 7 or higher on the final presentation in Business Correspondence (GB 312) per the departmental scoring rubric. Seventy-five percent of the students will score 7 or higher on selected documents in Business Correspondence (GB 312) per the departmental scoring rubric. Partially The recommendation is that no changes be made to the achievement target to allow faculty teaching the GB 312 at those locations to provide additional guidance and directions in the areas identified as deficient. Applied Science BS Technology Skills Standard. Test Seventy-five percent of students will demonstrate proficiency in the use of spreadsheets by scoring 7 or higher on selected questions developed by departmental faculty in CIS/ACC 301, a course typically completed by APSC majors. Partially The Waco students are performing adequately. Attempts will be made to provide supplemental instruction services (SI) to and Killeen students. General Business Knowledge Written Assign Seventy-five percent of students will score 7 or higher on a selected case study in ADMS 414 or MGMT/MKTG/ADMS 484 (courses typically completed by APSC students) per the scoring rubric developed by the faculty. Partially Develop a more defined rubric for the case study evaluation for MGMT/MKTG/ADMS 484.

7 Communication Skills Capstone Assign Seventy-five percent of students will score 7 or more on the capstone presentation (GB 459) per the departmental scoring rubric. No action required Business Administration, B.S. Technology Skills Academic Direct Seventy-five percent of students will demonstrate proficiency in the use of spreadsheets by scoring 7 or higher on selected questions developed by departmental faculty in CIS/ACC 301, Not Supplemental instruction will be made available. General Business Skills Standard. Test Fifty percent of students will score at or above the national average on the business major field test administered in all sections of GB 459 each spring semester. Not Faculty will continue to track results through the academic year to determine trends and will review and evaluate those trends to determine appropriate curriculum needs to achieve the target. Communication Skills Presentation Written Assign One hundred percent of students in Killeen., and Waco scored 7 or higher. Seventy-five percent of the students will score 7 or higher on the capstone course (GB 459) case study per the departmental scoring rubric Partially Achievement target will be increased to seventy-five percent of students will score 75% or higher on the capstone course (GB 459) presentation Business Occupations, B.A.A.S. Technology Skills Academic Direct Seventy-five percent of students will demonstrate proficiency in the use of spreadsheets by scoring 7 or higher on selected questions developed by departmental faculty in CIS/ACC 301, a required course for all BUOC majors. Partially Killeen faculty will be notified of Killeen students' technology performance so appropriate action in their technology courses can occur. The achievement target of 7 will remain until all campuses/areas meet the target. General Business Skills Standard. Test Fifty percent of students will score at or above the national average on the business major field test administered in all sections of GB 459 each spring semester. Partially Partially met as Waco and Killeen did not meet target. Continue tracking results through to determine trends. Faculty will review and evaluate trends to determine appropriate curriculum needs to achieve targets. CIS with Educator Fundamental business Comprehensives 7 of students in CIS 450 will achieve at least No action required

8 Certification, B.S. knowledge CS Teacher Certification Knowledge Licensure Exam 70 % credit on sampled examination questions. of the students taking the ExCET in CS will achieve a passing score. Not The CIS department needs to track program participants and TExES - ExCET testing to improve the pass rate of program participants. Fundamental CIS and networking knowledge Standard. Test 7 of students in CIS 450 will achieve at least 7 credit on sampled examination questions. No action required Computer Information Systems, BBA Fundamental business knowledge Standard. Test 7 of students in CIS 450 will achieve at least 7 credit on sampled examination questions. Not Due to low enrollment in BBA - CIS a determination was made to wait until enough data was collected to make an informed decision Communication skills Project of students in CIS 450 will achieve a grade of at least 7 on both an oral presentation and a written research project on an appropriate CIS topic. Not Re-evaluate measure as CIS 450 moves to an on-line format to support BAAS in Technical Occupations. Communication skills Presentation Written Assign of students in CIS 444, CIS 478, or CIS 480 will achieve a grade of at least 7 on both an oral presentation and a written research project on an appropriate CIS topic No action required Computer Information Systems, B.S. Knowledge in CIS Support Program Fundamental business knowledge Project of students will score at least 7 on the project rubric related to their specific CIS support program. Standard. Test 7 of students in CIS 444, CIS 478, or CIS 480 will achieve at least 70 % credit on sampled examination questions. Partially No action required The department needs to evaluate the business core questions as they relate to the Killeen campus to ensure that questions are valid and/or determine a reason that Killeen students underperform the expected outcome. Fundamental CIS and Standard. Test 7 of students in CIS 444, CIS 478, or CIS 480 will achieve at least 7 credit on sampled No action required

9 networking knowledge examination questions. Theories and Institutions Standard. Test Students from ECO 301 and 303 will be surveyed and tested on their proficiency in solving problems and proposing policy alternatives as identified in each course`s master syllabus. Proficiency will be demonstrated by students attaining at least 70 percent competency. No action required Economics BBA / BS Problem Solving and Policy Standard. Test Students from ECO 301 and 303 will be surveyed and tested on their proficiencies in key economic theories and institutions identified in each course`s master syllabus. Proficiency will be demonstrated by students attaining at least 70 percent competency. Partially Instructors in ECO 301 and 303 will implement policies, including additional class time, clarified presentation techniques, and more extensive explanation of outside class work in an effort to improve student proficiency in the Solow growth model (ECO 301) and commercial banking (ECO 303). Technology Written Assign. Students will score an average of at least 70 percent on an assignment testing their competency in the use of Excel, Word, and Web sites containing economic data. No action required Finance BBA / BS Basic financial concepts and problem solving Capstone Assign Students will achieve eighty percent or better on key departmental exams and the exit exam administered in Finance 403. Technical skills Academic Direct At least seventy-five percent of students will score seventy-five percent or better on technically-related assignments and internetrelated data gathering and cases. In Spring 2009 students easily met the 80 percent requirement for key departmental and exit exams administered in the Finance 403. Therefore, the 80 percent success requirement will be increased to 85 percent. Since seventy-five percent of students met the achievement target of 75 percent or better on their assignments/cases, we will implement an elevated achievement target of 80 percent or better on assignments/cases.

10 Effective communication skills Presentation One-hundred percent of students will pass the written and oral requirements of Finance 403 with a grade of at least 70 percent. Since Finance 403 is a University-prescribed Intensive Writing Course, 100 percent of all students have to achieve the 70 percent writing and oral communications requirement in order to pass the course Partially All but one student, met the target score of 7 in the written and oral requirements of Fin 403. The one student who did not meet the requirements was found deficient due to academic honesty issues. Therefore the goal was only partially met. The faculty responsible for the course will follow up on the student's performance and report on the performance to the Department Head. Ethical behavior Eighty percent of the students will pass with a score of 80 percent or better Partially The students were given specific questions on ethics, but it was determined that the questions did not capture the intent of the assessment. Therefore this was discarded. After reviewing this item, the faculty and department head decided to develop measures of assessment for ethical behavior and the legal aspects of it in combination rather than isolation. Going forward from , the faculty will assess the students on their knowledge of legal and ethical standards with a separate assessment mechanism. Effective Communication Skills Written Assign Presentation Seventy-five percent of the students will score 7 or higher on the capstone course (GB 459) case study per the departmental scoring rubric. No action required Human Resource Management BBA General Business Knowledge Standard Test Fifty percent of students will score at or above the national mean on the business major field test administered in all sections of GB 459 each spring semester. Not Continue tracking results through to determine trends. Faculty will review and evaluate trends to determine appropriate curriculum needs to achieve targets. Use of Technology Academic Direct Seventy-five percent of students will demonstrate proficiency in the use of spreadsheets by scoring 7 or higher on selected questions developed by departmental faculty in CIS/ACC 301, a required course for all HRM majors. Partially Supplemental Instruction made available for student is ACC/CIS 301

11 Fundamental Knowledge in Human Resource Management Academic Direct Seventy-five percent of students will score 7 or higher on selected questions developed by departmental faculty on exams given in MGMT 403, 404, 405, 406 or GB 434. Not Those students not achieving 7 or better will be identified after the first examination. Those students will schedule a meeting with the instructor to discuss methods of improving performance. Meetings thereafter will be scheduled as needed. Communication Skills Written Assign Capstone Assign Seventy-five percent of the students will score 7 or higher on the capstone course (GB 459) case study and presentation per the departmental scoring rubric. No action required Interdisciplinary Business, B.B.A. Technology Skills Academic Direct Seventy-five percent of students will demonstrate proficiency in the use of spreadsheets by scoring 7 or higher on selected questions developed by departmental faculty in CIS/ACC 301, a required course for all INTB majors. No action required General Business Skills Standard. Test Fifty percent of students will score at or above the national average on the business major field test administered in all sections of GB 459 each spring semester. Not Faculty will continue to track results through the academic year to determine trends and will review and evaluate those trends to determine appropriate curriculum needs to achieve the target. Communication Written Assign. Presentation Seventy-five percent of the students will score 7 or higher on the capstone course (GB 459) case study and presentation per the departmental scoring rubric. No action required Management BBA / BS Technology Performance Seventy-five percent of students will demonstrate proficiency in the use of spreadsheets by scoring 7 or higher on selected questions developed by departmental faculty in CIS/ACC 301. No action required Management Skills Academic Direct Seventy-five percent of students will score 7 or higher on selected questions developed by departmental faculty on exams given in MGMT 301, 302, 350 or 401, 407 or 421. Not Original data were collectecd from a Principles-level management course. Collect data from more advanced management courses.

12 General Business Knowledge/Skill Academic Direct Seventy-five percent of students will score 7 or higher on selected questions developed by departmental faculty on exams given in MGMT 301, 302, 350 or 401, 407 or 421. Not Original data were collectecd from a Principles-level management course. Collect data from more advanced management courses. Effective Communication Skills Academic Direct Capstone Assign Seventy-five percent of the students will score 7 or higher on the capstone course (GB 459) case study and presentation per the departmental scoring rubric. No action required Marketing BBA Use of Technology Marketing Problems Academic Direct Seventy-five percent of students will demonstrate proficiency in the use of spreadsheets by scoring 7 or higher on selected questions developed by departmental faculty in CIS/ACC 301. Capstone Assign Seventy-five percent of students will score 7 or higher on a required written analysis of a Marketing problem in MKTG 416 per the scoring rubric developed by MKTG faculty. Partially No action required According to plan, data were not collected during this cycle. General Business Knowledge Standard. Test Fifty percent of students will score at or above the national mean score on the business major field test administered in all sections of GB 459 each spring semester. Partially Continue with our existing action plan. Kileen faculty, in particular, need to increase efforts to exceed the General Business Knowledge goal. Business Administration MBA Depth of Knowledge in Literature Written Assign, Comprehensives, Capstone Assign of students will score or higher on literature research assignments. Eighty five percent of the students taking the comprehensive exam will pass. Critical Thinking Comprehensives of students will by receive a "pass" on the MBA Comprehensive Examination which demonstrates the student's ability to engage in critical thinking analysis and synthesis across the various business disciplines. Not Case studies will be assessed by faculty teaching GB 588 per the established sustainability map No action required

13 Student Engagement and Research Practice and/or Training Written Assign, Comprehensives of students will earn the grade of 90 or higher on the completed research proposal or an average grade of 90 on completed reading/research oriented articles. Eighty five percent of the students taking the comprehensive exam will pass. No action required Depth of knowledge in literature Capstone Assign Eighty percent of the students will demonstrate an in depth knowledge and application of HRM practices by receiving a score of 7 or better in HRM 595 or a Pass on the Management Theory and Concepts Comprehensive exam. No action required Human Resource Management MS Problem solving and critical thinking Written Assign. Capstone Assign Eighty percent of the students will demonstrate an in depth knowledge and application of HRM practices by receiving a score of 7 or better in HRM 595 or a Pass on the Management Theory and Concepts Application Comprehensive Exam. of students will score or higher on selected case analyses assignments as given in HRM 595. Not Collect data during future period. Research, practice, and/or training Written Assign. of students will obtain a B or better upon completion of HRM 501, 516, or 595. of students will score 7 or higher on literature research. Not Data will be collected during a future period. Management and Leadership MS Problem solving and critical thinking Capstone Assign Eighty percent of the students will demonstrate an in depth knowledge and application of management, leadership and ethical practices by receiving a score of 7 or better in MGMT 509 or a Pass on the Management Theory and Concepts Application Comprehensive exam. Partially Collect data in Killeen as they take the Comp Exam. The Comp Committee for based programs will review the Comp Exam for improvements.

14 Depth of knowledge in discipline literature Capstone Assign Eighty percent of the students will demonstrate an in depth knowledge and application of management, leadership and ethical practices by receiving a score of 7 or better in MGMT 509 or a Pass on the Management Theory and Concepts Comprehensive exam. Partially Collect date from students taking Comp Exam in Killeen. The Comp Committee for based programs will review the Comp Exam for improvement. Ongoing student engagement in research, practice and/or training experience. Written Assign of student will obtain a B or better upon completion of MGMT 568. of students will score 7 or higher on literature research assignments. Not Data will be collected based on existing Sustainability Map.

15 Criterion 4.2. To identify trends, the business school or program should report, at a minimum, three successive sets of periodic assessment results. UNDERGRADUATE PROGRAMS Accounting: BBA/BS Outcome/Objective: Ethical Behavior for Accountants Achievement Target: At least 7 of students in ACC 423(Ethics for Accountants) will achieve at least 7 on related exam questions. Killeen Waco '07/' '08/'09 95% 92.3 '09/' Ethical Behavior for Accountants 10 2 Killeen Waco Outcome/Objective: Technological Skills Achievement Target: At least 7 of accounting majors in ACC 301(Business Analysis Using Spreadsheets) will demonstrate proficiency in the use of spreadsheet software technology to solve accounting problems by scoring at least 7 on related exam questions.

16 Killeen Waco '07/' '08/'09 85% '09/'10 92% 73% 12 Technological Skills 10 2 Killeen Waco Outcome/Objective: Effective Communication Achievement Target: At least 7 of students in ACC 423(Ethics for Accountants)/424(Auditing Evidence and Reporting) will achieve a satisfactory or higher, where the rating is based on the ability to orally communicate information. Killeen Waco '07/' '08/'09 95% 92.3 '09/' %

17 12 Effective Communication 10 2 Killeen Waco Outcome/Objective: Written Communication Achievement Target: At least 7 of students in ACC 423(Ethics for Accountants) will demonstrate proficiency in written communication. Killeen Waco '07/' '08/' '09/' %

18 12 Written Communication 10 2 Killeen Waco Outcome/Objective: Generally Accepted Auditing Standards Achievement Target: At least 7 of students in ACC 424(Auditing Evidence and Reporting) will score at least 7 on exam questions on generally accepted auditing standards. Killeen Waco '07/' '08/'09 65% 9 '09/'

19 10 Generally Accepted Auditing Standards 2 Killeen Waco Outcome/Objective: Generally Accepted Accounting Principles Achievement Target: At least 7 of students in ACC 401(Financial Accounting) or ACC 403(Advanced Accounting Principles) will score 7 or higher on exam questions on generally accepted accounting principles. Killeen Waco '07/'08 '08/' '09/'

20 1.2 Generally Accepted Accounting Principles Killeen Waco Administrative Systems: BBA/BS Outcome/Objective: Effective Written Communication Skills Achievement Target: 75% of the students will score 7 or higher on selected documents in GB 312 (Business Correspondence) per departmental scoring rubric. This is required course for ADMS students. '07/'08 10 '08/'09 10 '09/'10 33%

21 12 Effective Written Communication Skills 10 2 Outcome/Objective: Effective Oral Communication Skills Achievement Target: 75% of the students will score 7 or higher on the final oral presentation in GB 312 (Business Correspondence) as per departmental scoring rubric. This is a required course for ADMS students. '07/'08 10 '08/'09 10 '09/'10 10

22 12 Effective Oral Communication Skills 10 2 Outcome/Objective: Administrative Systems Knowledge Achievement Target: 75% of the students will score 7 or higher on a required case study over Administrative Systems knowledge in ADM 414 (Administration of the Electronic Office) per departmental scoring rubric. This is a required course for ADMS students. '07/'08 83% '08/'09 10 '09/'10

23 12 Administrative Systems Knowledge 10 2 Outcome/Objective: Use of Technology Achievement Target: 75% of students will demonstrate proficiency in word processing by scoring 7 or higher on selected assignments in ADMS 315 (Word Processing) per departmental scoring rubric. '07/'08 * '08/'09 10 '09/'10 33% *Course was not offered in

24 12 Use of Technology 10 2 Applied Science: B.A.A.S Objective/Outcome: Effective Verbal Communication Skills Achievement Target: 75% of students will score 7 or higher in the capstone course GB 459 (Business Strategy) oral presentation per departmental scoring rubric. Killeen Waco SW roplex '07/' '08/' '09/'

25 12 Effective Verbal Communication Skills 10 2 Killeen Waco SW roplex Outcome/Objective: Effective Written Communication Skills Achievement Target: 75% of students will score 7 or higher on a case study in the capstone course GB 459 (Business Strategy) per departmental scoring rubric. Killeen Waco SW roplex '07/' % 10 '08/' '09/'

26 12 Effective Written Communication Skills 10 2 Killeen Waco SW roplex Outcome/Objective: Use of Technology Achievement Target: 75% of students will demonstrate proficiency in use of spreadsheet by scoring 7 or higher on exam questions in CIS/ACC 301 (Business Analysis Using Spreadsheets), a required course for BAAS students. Killeen Waco '07/'08 '08/'09 75% '09/'10 75% 67% 10

27 12 Use of Technology 10 2 Killeen Waco Applied Science: B.S. Outcome/Objective: Effective written communication skills Achievement Target: 75% of students will score 7 or higher on selected documents in GB 312 (Business Correspondence) per departmental scoring rubric. This is a course typically taken by BSAS students. SW Killeen Waco roplex '07/'08 10 '08/'09 83%* '09/'10 75% 75% 5 10 *Data not broken for the various locations

28 12 Effective Written Communication Skills 10 2 Killeen Waco SW roplex Outcome/Objective: Use of Technology Achievement Target: 75% of students will demonstrate proficiency in use of spreadsheets by scoring 7 or higher on selected exam questions in CIS/ACC 301 (Business Analysis Using Spreadsheets), a course typically taken by BSAS students. Killeen Waco '07/'08 '08/' '09/'10 67% 67% 10 SW roplex

29 12 Use of Techonolgoy 10 2 Killeen Waco SW roplex Outcome/Objective: General Business Knowledge Achievement Target: 75% of the students will score 7 or higher on a case study in ADMS 414 (Administration of the Electronic Office) or MGMT/MKTG/ADMS 484 (Internship) per departmental scoring rubric. These are courses typically taken by BSAS students. Waco SW roplex '07/'08 10 '08/' '09/' %

30 12 General Business Knowledge 10 2 Waco SW roplex Business Administration: B.S. Outcome/Objective: Effective Written Communication Skills Achievement Target: 75% of the students will score 7 or higher on the capstone course GB 459 (Business Strategy) case study per departmental scoring rubric. Killeen '07/' '08/'09 10 '09/'10 91% 10

31 12 Effective Written Communication Skills 10 2 Killeen Outcome/Objective: Effective Oral Communication Skills Achievement Target: 75% of the students will score 7 or higher on the oral presentation in the capstone course GB 459 (Business Strategy) per departmental scoring rubric. Killeen '07/' '08/' '09/'

32 12 Effective Oral Communication Skills 10 2 Killeen Outcome/Objective: Use of Techology Achievement Target: 75% of the students will demonstrate profiency in the use of spreadsheets by scoring 7 or higher on selected exam questions in CIS/ACC 301 (Business Analysis Using Spreadsheets), a required course for Business Administration B.S. students. Killeen '07/'08 10 '08/' % '09/'10 67% 67%

33 12 Use of Technology 10 2 Killeen Economics: BBA Outcome/Objective: Theories and Institutions Acheivement Target: Students in ECO 301 (Intermediate Marcroeconomics) and 303 (Money and Banking) will demonstrate comptency in economic theories and instituting by scoring at least 7 on exam questions in these required classes for economic majors.

34 Theories and Institutions Aggregate Demand/ 65% 94% Aggregate Supply Model IS-LM Model 82% 85% Solow Growth Model 58% 65% Money & Payment Systems 71% 85% Capital & Money Markets 7 Commercial Banking 68% 62.5% Federal Reserve 68% 77.5% Supply/Demand Model 94% Indifferent Curve Model 86% Perfect Competition Model 9 Monopoly Model 97% Oligopoly Model 88% National Income Accounting 9 Unemployment 10 Inflation 95% Fiscal Policy 78% Monetary Policy 10 Bank Regulation 92% Outcome/Objective: Use of Technology Achievement Target: Students will score an average of 7 or higher on course assignments testing their use of Excel, Word, and Web sites containing economic data. '08/' '09/'10 87.

35 12 Use of Technology 10 2 '08/'09 '09/'10 Finance: BBA Outcome/Objective: Effective Communication Skills Achievement Target: 10 of the students will pass the written and oral communication requirements in Finance 403 (Case Studies in Finance) with a grade of 7 or better. '08/'09 10 '09/'10

36 12 Effective Communication Skills 10 2 '08/'09 '09/'10 Outcome/Objective: Basic Financial Concepts and Problem Solving Achievement Target: 10 of the students will achieve or better on selected exam questions and the exit exam in Finance 403 (Case Studies in Finance). '07/'08 10 '08/'09 10 '09/'10 10

37 12 Basic Financial Concepts and Problem Solving 10 2 Human Resource Management: BBA Outcome/Objective: Effective Verbal Communication Skills Achievement Target: 75% of students will score 7 or higher on the oral presentation in the capstone course GB 459 (Business Strategy) as per departmental scoring rubric. Killeen '07/' '08/'09 67% 10 '09/'

38 12 Effective Verbal Communication Skills 10 2 Killeen Outcome/Objective: Effective Written Communication Skills Achievement Target: 75% of students will score 7 or higher on the case study in the capstone course GB 459 (Business Strategy) as per departmental scoring rubric. Killeen '07/' '08/'09 67% 10 '09/'

39 12 Effective Written Communication Skills 10 2 Killeen Outcome/Objective: Use of Technology Achievement Target: 75% of students will demonstrate proficiency in use of spreadsheets by scoring 7 or higher in selected questions in CIS/ACC 301 (Business Analysis Using Spreadsheets) a required course for HR students. Killeen '07/'08 10 '08/'09 67% 67% '09/'10 83% 67%

40 12 Use of Technology 10 2 Killeen Outcome/Objective: Fundamental Knowledge in HR Management Achievement Target: 75% of students will score 7 or higher on selected exam questions in Mgmt 403 (Wage and Salary Administration), 404 (Recruitment, Selection and Placement), 405 (Human Resource Development), 406 (Employee/Labor Relations), or GB 434 (Employment Law). Killeen '08/' '09/'10 * * *scheduled for measurement again in

41 12 Fundamental Knowledge in HR Management 10 2 '08/'09 '09/'10 Killeen Interdisciplinary Business: BBA Outcome/Objective: Effective Verbal Communication Skills Achievement Target: 75% of the students will score 7 or higher on the capstone course GB 459 (Business Strategy) presentation per the departmental scoring rubric. Killeen SW roplex '07/' '08/' % 81.25% * '09/' * *Not offered

42 12 Effective Verbal Communication Skills 10 2 Killeen SW roplex Outcome/Objective: Effective Written Communication Skills Achievement Target: 75% of the students will score 7 or higher on the capstone course GB 459 (Business Strategy) case study per the departmental scoring rubric. Killeen SW roplex '07/' '08/' * '09/' * *Not offered

43 12 Effective Written Communication Skills 10 2 Killeen SW roplex Outcome/Objective: Use of Technology Achievement Target: 75% of students will demonstrate proficiency in the use of spreadsheets by scoring 7 or higher on selected questions developed by departmental faculty in CIS/ACC 301 (Business Analysis Using Spreadsheets), a required course for all INTB majors. Killeen SW roplex '07/'08 10 * '08/' * '09/'10 75% * * *No Interdisciplinary Business Majors

44 12 Use of Technology 10 2 Killeen SW roplex Management: BBA/BS Outcome/Objective: Effective Verbal Communication Skills Achievement Target: 75% of the students will score 7 or higher on the capstone course GB 459 (Business Strategy) presentation per the departmental scoring rubric. Killeen '07/'08 88% 91% '08/'09 93% 10 '09/'10 95% 10

45 12 Effective Verbal Communication Skills 10 2 Killeen Outcome/Objective: Effective Written Communication Skills Achievement Target: 75% of the students will score 7 or higher on the capstone course GB 459 (Business Strategy) case study per the departmental scoring rubric. Killeen '07/'08 88% 10 '08/'09 10 '09/' %

46 12 Effective Written Communication Skills 10 2 Killeen Outcome/Objective: Fundamental Knowledge in Management Achievement Target: 75% of students will score 7 or higher on selected questions developed by departmental faculty on exams given in MGMT 301 (Principles of Management), 302 (Personnel/Human Resources Management), 350 (Organization Behavior), 407 (Business Ethics) or 421 (Production and Operations Management). Killeen '08/'09 33% '09/'10 * * *To be measured again in

47 12 Fundamental Knowledge in Management 10 2 '08/'09 '09/'10 Killeen Marketing: BBA Outcome/Objective: Effective Verbal Communications Skills Achievement Target: 75% of the students will score 7 or higher on the capstone course GB 459 (Business Strategy) presentation per the departmental scoring rubric. Killeen '07/' '08/' '09/'

48 12 Effective Verbal Communication Skills 10 2 Killeen Outcome/Objective: Effective Written Communication Skills Achievement Target: 75% of the students will score 7 or higher on the capstone course GB 459 (Business Strategy) case study per the departmental scoring rubric. Killeen '07/' '08/' '09/'

49 12 Effective Written Communication Skills 10 2 Killeen GRADUATE PROGRAMS Master of Business Administration Outcome/Objective: Effective Decision-Making/Critical Thinking Skills Achievement Target: 7 of MBA students will achieve a grade of pass on appropriate questions from the MBA comprehensive exam (as graded by faculty committee) or from MBA core courses. '07/'08 9 '08/'09 85% '09/'10 10

50 12 Effective Decision-Making/Critical Thinking Skills 10 2 Outcome/Objective: Effective Communication Skills Achievement Target: 85% of MBA students will achieve a rating of acceptable or better on written or oral presentations, graded for their ability to communicate concepts and information related to the business discipline in question. '07/'08 85% '08/'09 95% '09/'10 * *This outcome/objective was replaced by one related to Depth of Knowledge in the literature. It will be measured in the cycle.

51 12 Effective Communication Skills 10 2 Master of Science in Human Resource Management Outcome/Objective: Written Communication Achievement Target: of the students completing the comprehensive exam given each semester will successfully pass. Killeen '07/' '08/' '09/' %

52 12 Written Communication 10 2 Killeen Outcome/Objective: Problem Solving/Comprehensive Human Resource Knowledge Achievement Target: of the students will demonstrate knowledge of the comprehensive nature of Human Resource Management by receiving a passing score on the comprehensive exams. These exams are assessed via a blind-reviewed process by multiple evaluators each semester. Killeen '07/' '08/'09 10 '09/' %

53 12 Problem Solving/Comprehensive Human Resource Knowledge 10 2 Killeen Outcome/Objective: Knowledge of Literature Achievement Target: of students will score or higher on assignments requiring discipline-specific literature research. *This new learning objective will be first measured in Master of Science in Management & Leadership Outcome/Objective: Problem Solving and Critical Thinking Achievement Target: of students will score or above on selected case analysis assignments in the capstone MGMT 509 (Seminar on Management and Leadership) course per the departmental scoring rubric. Online '07/'08 + '08/'09 + '09/'10 10

54 12 Problem Solving and Critical Thinking 10 2 Online Outcome/Objective: Professional Ethics Achievement Target: Students will score or above on selected case analysis assignments in the capstone course MGMT 509 (Seminar on Management and Leadership) per the departmental scoring rubric. Online '07/'08 + '08/'09 + '09/'10 10

55 12 Professional Ethics 10 2 Online Outcome/Objective: Depth of Knowledge in the Discipline Literature Achievement Target: of the students will demonstrate an in depth knowledge and application of management, leadership and ethical practices by receiving a score of 7 or better in MGMT 509 (Seminar on Management and Leadership) or a Pass on the Management Theory and Concepts Comprehensive exam. Online '09/'10 10 This is a new outcome/objective whose initial measurement was in

56 12 Depth of Knowledge in the Discipline Literature 10 2 '09/'10 Online Criterion 4.3. Assessment plans should be designed to yield comparative information and data both over time and with respect to benchmarks. Criterion 4.4. The business unit shall make use of the learning outcomes assessment results to improve its educational processes in the interest of continuously improving student learning outcomes. The business unit must describe specific improvements it has made to its programs based on information obtained from its learning outcomes assessment results.