IBM Global Services. IBM Relocation Services: Your single source for moving or upgrading critical IT resources safely and economically.

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1 IBM Global Services IBM Relocation Services: Your single source for moving or upgrading critical IT resources safely and economically.

2 With IBM as your project manager, you get a single contact to take care of project details. The only constant is change and the need to deal with it Relocations. Mergers and acquisitions. Staff reductions. Platform shifts. As your organization s IT gatekeeper, you have to respond quickly to any change in your environment. And no matter what the size or complexity of the move, one thing is for sure: there s no room for error. That s why so many executives like yourself are enlisting the aid of an industry expert to move their IT resources and manage changes in IT infrastructure. They re choosing IBM Global Services. Choose IBM as your single-source expert Needless to say, the relocation company you choose must have the skills and experience to do the job right the first time. IBM Relocation Services specialists are intimately familiar with all aspects of planning, design, construction and operations. That gives you a valuable edge when it comes to getting your IT operation running again as quickly as possible. Choosing IBM as your single-source relocation expert yields many advantages. By turning to us, you can: Your move is our specialty We re well aware that moving IT equipment is not as simple as packing and unpacking boxes. Whether you re moving a single server across the hall or an entire data center across the country, we know exactly what it takes to discontinue, dismantle, pack up, relocate, reinstall and get everything back up and running quickly and hassle-free. Your network needs to be brought down and disassembled carefully to protect vital data and minimize the impact on your core activity. The new site needs to be properly prepared. Equipment has to be correctly reinstalled and activated to get your organization working again fast, with no false starts. Rely on a single, national point of contact to help keep your project on track for you Count on us to manage your international moves, with a support team in each country and a single point of contact in the originating country Streamline operations, using your internal resources where they ll be most valuable, instead of tying up valuable personnel trying to manage the move Avoid having to keep track of a multitude of vendors, or trying to coordinate and supervise them while still running your business 2

3 Moving your IT resources can stop your business cold if not done correctly. Need an expert who can dismantle, relocate and get your IT operation back online quickly and without hassles? Count on IBM. Put four decades of expertise to work for you At IBM, we ve been planning, designing, creating and relocating IT resources for more than 40 years. For you, that means: Experience with what s needed to make an IT solution work Industry-recognized skills and resources Global coverage to keep you covered almost anywhere you re headed Long before moving day, IBM relocation specialists come in to help you determine your needs. We work with your staff to address specific requirements, and we evaluate your new location to make sure that it is suitable for your IT needs, now and for the future. 3

4 We go far beyond simply moving equipment; we help ensure your data center is up and running in your new location. A total end-to-end relocation solution Our full range of services spans the relocation process from end to end, including: Planning and coordinating the overall project, including site preparation and migration planning Structuring solutions for maximum availability and minimal risk and downtime Managing vendor, subcontractors and movers to help ensure that the project stays on schedule and on budget Arranging for heavy equipment, if necessary, to lift your equipment into place Staying with the project while your facility is brought online All told, before we leave, you re assured of having a functional solution. A full range of resources and skills IBM is much more than a general contractor. Our more than 40 years of experience help make our services specialists among the industry s most knowledgeable, understanding both the physical IT infrastructure and the operational issues facing your organization. Putting the nerve center of your company in a truck is enough to make any manager anxious. With IBM Global Services handling the move, you know the operation is in excellent hands. Turn to IBM for equipment modification, too Of course, it doesn t necessarily take a big move to turn your IT environment upside-down. You might need to upgrade or modify your IT equipment. We can service IBM equipment, as well as other manufacturers equipment, using parts you provide at considerable cost savings to you. Before we call the project completed, we conduct thorough testing to ensure proper operation. The most-demanding organizations call on IBM to handle their IT equipment modifications. By also doing so, you can: Reduce your risks by relying on a proven solutions provider Streamline your IT equipment modification Help ensure on-time, on-budget, on-target implementations Minimize disruption and downtime, for negligible impact on operations Free your internal resources to focus on your core activity Count on our equipment modification team to manage the evolution of your IT infrastructure. We ll plan and implement a complete modification or upgrade to your systems whether large, midrange or desktop as well as to peripherals such as data storage devices or printers. 4

5 Combining total project management with We needed somebody technical know-how By taking advantage of our equipment who didn t just push modification capabilities, you can benefit from a unique combination of skills: equipment around Coordination of all equipment someone who had the modifications from start to finish, ensuring a well-managed ability to work around implementation Proven technical expertise of seasoned tough obstacles and IBM engineers who can perform the modification or upgrade who knew computer room construction We trusted IBM to do it correctly. 5

6 Our proven technical expertise and superior service help minimize your overall risk. A company that works with you At IBM, we re never reluctant to take on your entire project. (For you, that Sometimes the biggest question is where translates to peace of mind.) We ll work in tandem with you and your staff to understand your IT needs, keep you to start. The answer is IBM. apprised and exceed your expectations. Think about it: a major change is too critical to risk with an unknown entity. With IBM, you re working with one of the most respected names in the industry. (For you, that translates to trust.) 6

7 An important link to a myriad of solutions Equipment modification is just one of our many capabilities. When you sign up for IBM Relocation Services, you re establishing a vital link to IBM Global Services, an industry leader in providing infrastructure and environmental services solutions. We have a well-earned reputation for: Experience in networking, distributed computing, client/server systems, desktop environments, local area networks (LANs) and wide area networks (WANs), project management, and systems management The expertise to offer a total solution delivered by skilled resources Legendary breadth and depth of resources, with a proven track record for customers large and small Call us we re here to help Perhaps the most compelling proof of IBM s capabilities and commitment is in the long-term relationships we ve established with our clients. We look forward to counting you among them. Our technical professionals are ready to answer your questions, and provide you with a creative and competitively priced solution to meet your needs. If you re ready for the next move on the company chessboard, we re ready to help you. To learn more about us, contact your IBM sales specialist or your IBM Business Partner, call , or visit ibm.com/services/relocate 7

8 Copyright International Business Machines Corporation 2006 IBM Global Services 1133 Westchester Avenue White Plains, NY U.S.A. Produced in the United States of America All Rights Reserved References in this publication to IBM products or services do not imply that IBM intends to make them available in which IBM operates. IBM and the IBM logo are trademarks of International Business Machines Corporation in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others. IBM Integrated Technology Services organization in the United States, part of IBM Global Services, has successfully achieved registration to the ISO international quality standard. ITB00120-USEN-00