Considering the Cloud? 5 Points to Remember

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1 Considering the Cloud? 5 Points to Remember Presenter Name Title / Position Organization Petteri Uljas Capgemini Corporate VP, Head of Infrastructure Services Eastern Europe, India and Latin America 1

2 Cloud Ceiling Track Sharing Best Practices from Leading Innovators 10:15-11:00 Capgemini Keynote 11:05-11:50 BMW Insight Session 1:00-1:45 POC Insight Session with National Australia Bank, Terremark and Trapezoid 1:50-2:35 Enterprise Cloud Best Practice Panel 2:25-3:20 Big Data in the Cloud Panel

3 1. Cloud doesn t change everything 3

4 New Business Models Increased Speed to Market Business Process Transformation Investment Optimisation Enables Financial Transformation Delivers Traditional IT RightCloud Public Cloud Private Cloud Delivers IT Agility Requires Service Integration / Service Aggregation / Service Orchestration Offered as a service Scalable and Elastic Accessible through the network Pay Per Use Shared / Multitenant 4

5 Cloud doesn t change everything Evolutionary in implementation, revolutionary in usage. Normal IT project methodologies apply (mostly). Leverage processes and skills you already have. Don t throw everything out because a small part is new. Everything that holds up traditional projects will hold up your first Cloud project. 5

6 2. New aspects of Cloud do need to be carefully planned 6

7 Private Public Traditional Data Center Virtualized Data Center GAP Public Cloud RUN PARTNER Remote Infrastructure Management Bespoke Applications Dedicated and Office applications Virtualization Healthcheck Consolidation & Virtualization projects Remote Infrastructure Management Bespoke Applications Dedicated and Office products How do organizations bridge the gap between their existing IT infrastructure and the Cloud? Instant-on Dev & Test environments Dynamic capacity Web Applications DR-as-a-Service High performance data processing (HPC) ERP/Enterprise application hosting CRM-as-a-Service (salesforce.com) SaaS -as-a-Service Collaboration applications

8 Private Public Traditional Data Center Virtualized Data Center Private Cloud GAP Public Cloud RUN PARTNER Remote Infrastructure Management Bespoke Applications Dedicated and Office applications Virtualization Healthcheck Consolidation & Virtualization projects Remote Infrastructure Management Bespoke Applications Shared IT service-center design Private Cloud architecture & design Private Cloud Transformation Services (build) Remote Infrastructure Management Dedicated and Office products Bespoke Applications Dedicated and Office products Vendors selling private cloud can help but it s still a capital expense Instant-on Dev & Test environments Dynamic capacity Web Applications DR-as-a-Service High performance data processing (HPC) ERP/Enterprise application hosting CRM-as-a-Service (salesforce.com) SaaS -as-a-Service Collaboration applications

9 Private Traditional Data Center Remote Infrastructure Management Bespoke Applications Dedicated and Office applications Virtualized Data Center Virtualization Healthcheck Consolidation & Virtualization projects Remote Infrastructure Management Bespoke Applications Private Cloud Shared IT service-center design Private Cloud architecture & design Private Cloud Transformation Services (build) Remote Infrastructure Management Dedicated and Office products Bespoke Applications Dedicated and Office products Dedicated Private Cloud IaaS Hybrid/Cloud-burst DR-as-a-Service (dedicated instance) Desktop-as-a-service ERP/Enterprise application hosting SaaS Dedicated External Private Cloud -as-Service Collaboration applications Private Cloud Dev & Test DR-as-a-Service Hybrid/Cloud-burst capacity from client Datacenter High Performance / Grid Computing Performance testing Desktop-as-a-service Enterprise Application hosting ERP/Enterprise application hosting SaaS Multi-tenant External Private Cloud -as-a-Service Collaboration applications Instant-on Dev & Test environments Dynamic capacity Web Applications DR-as-a-Service High performance data processing (HPC) ERP/Enterprise application hosting CRM-as-a-Service (salesforce.com) SaaS Public Cloud RUN HOST PARTNER -as-a-Service Collaboration applications Common foundation services Cloud Strategy & Business Case; Readiness Assessment; Architecture & Design Services; Implementation & Transition; Security Engineering; Service Management Public

10 Private Traditional Data Center Virtualized Data Center Private Cloud Dedicated External Private Cloud Multi-tenant External Private Cloud Public Cloud RUN HOST PARTNER Public Remote Infrastructure Management Bespoke Applications Dedicated and Office applications Virtualization Healthcheck Consolidation & Virtualization projects Remote Infrastructure Management Bespoke Applications Remote Infrastructure Management Dedicated and Office products Bespoke Applications Dedicated and Office products Instant-on Dev & Test Shared IT service-center Dedicated Private Cloud Private Cloud Dev & Test ODCA Master Usage Models guiding path to Enterprise environments design IaaS DR-as-a-Service Private Class Cloud Computing Hybrid/Cloud-burst in Cloud Dynamic capacity Web Hybrid/Cloud-burst Applications architecture & design DR-as-a-Service capacity from client DR-as-a-Service Private Cloud (dedicated instance) Compute IaaS Datacenter Transformation Services High performance data Desktop-as-a-service High Performance / Grid (build) Commercial Framework processing (HPC) Computing ERP/Enterprise application hosting SaaS Service Orchestration -as-Service Collaboration applications Performance testing Desktop-as-a-service Enterprise Application hosting ODCA Focused Usage Models guiding path to Open Data Center solutions ERP/Enterprise application hosting Secure Federation: Security Monitoring, Security Provider Assurance, Identity SaaS Automation: VM Interoperability, IO Control, Distance Workload Migration -as-a-Service Common Management and Policy: Regulatory Framework Collaboration applications Transparency: Carbon Footprint, Service Catalog, Standard Units of Measure ERP/Enterprise application hosting CRM-as-a-Service (salesforce.com) SaaS -as-a-Service Collaboration applications Industry delivering Enterprise Class cloud solutions at scale

11 New aspects of Cloud do need to be carefully planned. (Cloud) Service definition, quality of service, evolution of the service, service catalogue, and service life cycle need to be well defined and designed. Clarity in use-cases, service catalogue and nonfunctional requirements fundamental to success. Totally new business model, totally new measurement. Products and target markets to be defined and agreed well up front 11

12 3. Build to the lowest common denominator 12

13 Business Executive Compelling Events Events that occur independently of client actions and that drive business decisions. Business Expansion Cost reduction mandate Failing or obsolete Infrastructure Compliance FINANCIAL STRATEGIC PERSONAL Client-specific motivations driving a sense of urgency Stock market pressure Cost model transformation Market share Economic recovery positioning Reaction to competitive landscape Building / maintaining reputation Meeting targets/mbos

14 Technology Executive Compelling Events Events that occur independently of client actions and that drive business decisions. Poor service levels Failed audit Licensing payments Disruptive competitive threat FINANCIAL STRATEGIC PERSONAL Client-specific motivations driving a sense of urgency Improve efficiency while reducing costs Merger, Acquisition or Divestiture IT causing losses Improving agility Missing incentive/bonus payouts Requirements for meeting internal SLA/metrics

15 Build to the lowest common denominator Simplification will accelerate deployment and adoption Grow the service offering complexity with experience and demand Don t try to solve too many problems at once Don t build a solution to every need. Instead reshape the requirements to fit a standard offering. 15

16 4. Networks are the enabler as well as the inhibitor 16

17 Client Administrators Client A Client B Client C Client D Multi-Client Data Center Networking Self-Service Portal Cloud Management System Service Management, Provisioning, Availability, etc. Cloud Administrators Virtualization Management Hypervisor management Hardware Management Servers, Network, Storage management Enterprise Management System (Authentication, Event management, etc) Client Resource Pools

18 SECURE Client Administrators Client A Client B Client C Client D o Seamlessly integrates with your existing network. o Network multi-tenancy through flexible automation. o Resource pools/zones mapped to VLANs. o Self service Multi-Client Data Center Networking Self-Service Portal Cloud Management System Service Management, Provisioning, Availability, etc. Cloud Administrators Virtualization Management Hypervisor management Hardware Management Servers, Network, Storage management Enterprise Management System (Authentication, Event management, etc) Client Resource Pools

19 Networks are the enabler as well as the inhibitor Access to the cloud requires secure front-end user access and back-end cloud management for a viable Cloud solution. Most enterprise networks are designed for separation and security, and actively prevent back-end access to network zones across business units, countries and regions. Early verification of network viability for Cloud services is vital, especially when Cloud spans beyond the data center. 19

20 5. Plan early on how to operate your Cloud 20

21 Client s Customers Client s Business Operations Best of breed capabilities Client IT Client Retained IT Service Integration and Management Single point of Service Integration Integrated Process & Tool Environment Application Support & Maintenance Application Development Integrated Service Desk Infrastructure Management End User Computing Network & Telecom Services Third-Party IT Support Services Best service providers for your business

22 Client s Customers Client s Business Operations Best of breed capabilities Client IT Client Retained IT Service Integration and Management Single point of Service Integration Private Traditional Data Center Integrated Process & Tool Environment Integrated Service Desk Virtualized Dedicated External Multi-tenant External Private Cloud Data Center Private Cloud Public Cloud Private Cloud RUN HOST PARTNER Public Best service providers for your business

23 Plan early on how to operate your Cloud Build a multi-discipline team embedded in a single group, to compliment the traditional delivery processes. (Hypervisor, storage, compute, service management skills) New Cloud processes will be required in addition to traditional service management processes. These should focus upon the service life cycle from creation, instantiation, operation and termination. 23

24 1. Cloud doesn t change everything 2. New aspects of Cloud do need to be carefully planned 3. Build to the lowest common denominator 4. Networks are the enabler as well as the inhibitor 5. Plan early on how to operate your Cloud 24

25 PaaS Release 2 -.Net Infrastructure Offering Joint Offering with Applications Services / Sogeti Orchestration aas Release 2 Infrastructure aas Release 2 UK1-2 Storage aas Release 2 Satellite cloud DCs in line with revised DC strategy Infrastructure aas Release 1 Infrastructure aas Release 2 UK1 Testing PaaS Release 1 Desktop aas Release 1 Citrix Smart Energy aas Infrastructure aas Release 3 UK2 PaaS Release 1 - Java Orchestration aas Release 3 Testing PaaS Release 3 Orchestration aas Release 4 Desktop aas Release 2 Security aas Release 1 Infrastructure aas France Satellite Storage aas Release 1 Mobility aas Release 1 Testing PaaS Release 2 Collaboration aas Release 1 Infrastructure aas Nordic Satellite Messaging aas Release 2 Zimbra Orchestration aas Release 1 Infrastructure aas NL Satellite Desktop aas Release 3 Messaging aas Release 3 Exchange Q Q Q Q Q Q2,3, Demand Led 25

26 Capgemini and the ODCA Push and Pull: Alignment of the Capgemini internal standardization work and the ODCA streams Prioritized participation: Advise, Invest, Trust Increase awareness: Improved understanding and awareness of the Cloud market and the issues clients are facing. Top Challenges Ease of migration into and out of the Cloud Cloud mindsets and confusion Resourcing 26

27 Panels Presenters BMW Cloud Insight Andreas Poeschl BMW POC NAB, Terremark, and Trapezoid Insight Presenter Albert Caballero Trapeziod Jeffrey R Deacon Terremark Matt R Lowth National Australia Bank Rapid Fire Panel: Enterprise Cloud Best Practices Moderator Ben Kepes Diversity Analysis Panelists Andy Gupte Marriott International, Inc. Brad Twynham ServiceMesh Das Kamhout Intel Corporation Mario Müller BMW Matt Estes Walt Disney Company Rapid Fire Panel: Big Data in the Cloud Moderator Das Kamhout Intel Corporation Panelists Jim Dietz Teradata Corp Ed Albanese Cloudera Mark Troester SAS Matt Estes Walt Disney Company Rob Rosen MapR Technologies

28 Thank You 28

29 Resources PRIORITIZE DELIVER SHARE Learn the latest about ODCA requirements at Use ODCA PEAT Tool for Upcoming RFPs Explore the Latest Solutions at ODCA's Cloud Expo Showcase Booth #411 Actively Participate in Today's Sessions Scale your Knowledge with ODCA MEET #Forecast12 MEET LOGO Forecast Reception. Build relationships with other IT experts while sipping cocktails and filling up on food from the roof of Sky Room, which offers stunning views of the New York City skyline. WHEN 5:30 8:30 p.m. ET WHERE Sky Room Times Square (330 West 40th Street) HOW Buses will begin running at 4:45pm from the Javits

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