How To Run Corporate Information Technology Solutions

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1 Company Profile P.O.Box 34603, Jued House,1st Floor, Kambarage St, Mikocheni A Dar es Salaam, Tanzania, East Africa, Tel: , Fax: Web site: [email protected].

2 Who We Are Corporate Information Technology Solutions, trading as CITS is an IT consulting firm instituted to provide total end-to-end IT Solutions. We are a registered company in the United Republic of Tanzania, operating from Dar es Salaam, the commercial capital of Tanzania. Our offices are located in Mikocheni A, about quarter a kilometer from the residence of the late Mwalimu Julius Kambarage Nyerere, the first president of the United Republic of Tanzania Background History Corporate Information Technology Solutions began as a concept for an IT consulting firm in early 2008, with a complete Vision and Mission. The planning was in progress, and slowly developed throughout In August 2010 the logo was designed, the business name was registered with Registration Number and Tax Identification Number (TIN) Its website was also registered and hosted during this time. In September 2011, the core founders of CITS moved to work full time for the company, recruiting all other crucial positions. From this point, the company started to grow steadily getting a good reception by many businesses due to its specialization, the competencies of its people and due to the Information Technology Solutions requirement in the region. 1 P a g e

3 CITS Vision: To be a corporate IT solutions provider with international standards of excellence CITS Mission: To increase business productivity to the clients we serve by providing efficient and secure IT Solutions CITS Values: Client First, Services Excellence. CITS was established to help businesses use technology in increasing productivity and cutting cost, while protecting their valuable information assets against threats by avoiding potential risks. CITS combines the skills, commitment, specialization and experience of its staffs to help businesses best focus on what they do in a most productive way while securing their corporate information and infrastructure against malicious activities and unforeseen disruption due to man-made or natural events. The core of the highly IT skilled and experienced team at CITS has been together after successful individual careers with a number of major multinational corporations in the Banking, Mining and Telecommunication sectors. These professionals are members of several international professional bodies. The combination of these professional s skills does not only build a strong professional competency for CITS but also gives an ability to view and analyse IT Solutions and any possible risks from different dimensions. Through a comprehensive range of professional services, CITS is uniquely positioned to provide clients with total IT Solutions. CITS differentiate herself in the IT marketplace by specializing in IT Solutions for corporate clients only. This enables the company to provide outstanding services to the customers. To monitor progress and encourage honest collaboration with our clients, CITS established the Service Excellence program. This is instrumental to the company s success in cultivating and maintaining long-term business relationship with the clients. 2 P a g e

4 CITS Solutions and Services: What We Do As a customers' trusted business partner, CITS provides the best solutions and services for businesses to help executives, IT Professionals and the business at large maximize business productivity and best protect company s information assets. In the corporate arena, CITS is recognized as the first firm to focus on end-to-end IT Solutions that enhance business productivity while addressing possible risks and security concerns that may harm company s information assets, the main decision making drivers. In today's demanding and competitive business environment, ensuring Information Security and Risk Management are integrated with the best technologies has become essential for large and small enterprises. Once implemented, there is a continuous need for auditing and testing these systems and controls to ensure that the organisation remain conformant to the best industrial practices and regulators requirements. 3 P a g e

5 Our services are: IT Security; Firewalls Intrusion detection and prevention systems Vulnerability scan and Penetration testing Access Control Systems Intruder detection and Fire-alarm Corporate Antivirus IT Infrastructure Management Services Infrastructure Monitoring and Capacity Management Exchange Messaging Infrastructure Active Directory Services Data and Voice Network Backup and Storage Patch Management Virtualization Audio and Video Solutions Audio Conferencing Video Conferencing / Telepresence Court recording Systems CCTV/Surveillance Systems IT Governance Frameworks; IT Policies, Processes, Standards and guidelines IT Audit and Risk Management Services 4 P a g e

6 Compliance Solutions Voice Logger Whistle Blowing IT Project Management Services Asset Management solutions Call Center Solutions The company is also looking to focusing on the following solutions in the next 12 months. Data Center Infrastructure & Hosted Services Electronic Payment Solutions Our deep industry knowledge enables us to provide customers with effective solutions that help them improve security, compliance, system reliability and productivity. We deliver on our commitments, so that our customers can build strong relationships and trust with their customers to achieve profitable growth and win in the marketplace. 5 P a g e

7 Our Approach: How We Do It Our solutions are built around proven industrial practices and security solutions. We have partnership with industrial known best solution providers and security companies. This helps us guide, implement and maintain IT Solutions and security services for our customers. Because CITS aims into providing complete IT Solutions and provide a risk free business environment to its customers, it does not only bring IT Solutions and Information Security to organisations but also skills required to plan, assess, identify, quantify, monitor, manage, control and mitigate risks. CITS strives into exceeding its customers expectations without compromising the project s quality, cost and time. Long life relationship and capacity building to our customers is the compass that drives CITS. CITS is flexible to client s requirements in that it does not represent any software or hardware vendor, but is open into providing technical recommendations. We normally share insights in regard to our solutions with our prospective clients and discuss how we can create a risk free business environment to their businesses. CITS s performance and success in this highly competitive industry is due to careful adherence to our core values: Clients First, Service Excellence. When contracted, CITS does not dictate what technology to be deployed but the clients decide what 'IT Solutions' and 'Information Security' means in their own language by defining their high level requirements and available technologies. Before we begin the project, we normally do a walk-through of the area together, and the client will tell us what standards we need to meet. Then we put those standards in writing, so that the client is assured of getting a high quality service always. 6 P a g e

8 Our Client Base: 1. National Bank of Commerce (NBC) Ltd 2. FINCA Tanzania 3. Financial Sector Deepening Trust (FSDT) 4. Maendeleo Bank (Sub-contracted by Computer Complex Center) 5. Mkombozi Commercial Bank 6. Akiba Commercial Bank 7. Tujijenge Tanzania 8. Stanbic Bank 9. Tanzania National Roads Agency (Tanroads) Abbott Fund ( ) on Muhimbili National Hospital ( ) Lab project 7 P a g e