Living With Dignity in San Francisco:
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- Kerrie Owen
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1 Living With Dignity in San Francisco: November 10, 2006 Improving access to quality services for older adults and adults with disabilities
2 Overview Background Where we started (2004) What we ve accomplished (2006) Where we are going (2008) Improving access to quality services for older adults and adults with disabilities
3 Background CPFOA: February 2004 DAAS awarded $750,000 over 4 years from the Robert Wood Johnson Foundation A $20-million national program of The Robert Wood Johnson Foundation that fosters community partnerships to improve long term care and supportive services systems to meet the current and future needs of older adults.
4 The San Francisco Partnership for Community-Based Care & Support is our local initiative. Purpose: To improve access to quality services for older adults and adults with disabilities
5 Where we started Increasing numbers of older adults and adults with disabilities Limited collaboration between service providers Lack of parity for disability services No single authority to oversee improvements in community-based long term care. Improving access to quality services for older adults and adults with disabilities
6 What we ve accomplished Over 70 member agencies have joined the Partnership to implement key improvements in service delivery : 1. Community Partnerships 2. Homecare Workforce 3. Public Relations 4. Case Management 5. Maintaining the Partnership
7 Accomplishments: Community Partnerships Highlights from: Lesbian, Gay, Bisexual & Transgender Asian & Pacific Islander African American Latino
8 Lesbian, Gay, Bisexual & Transgender Community Partnership Advisory Council on Aging Alzheimer's Association Castro Senior Center Family Caregiver Alliance Human Rights Commission - LGBT Division Institute on Aging Lyon Martin Health Clinic Mission Neighborhood Resource Center (IOA) Multipurpose Senior Services Program National Center for Lesbian Rights New Leaf Outreach to Elders Openhouse San Francisco LGBT Community Center
9 Asian & Pacific Islander Community Partnership Alzheimer's Association API Legal Outreach APIA Health Forum Asian Law Caucus Canon Kip Senior Center Chinatown Community Development Center Chinese Newcomers Service Center Compassionate Community Care Curry Senior Center Filipino-American Council of San Francisco Family Service Agency-SF Japanese Newcomer Services Kimochi, Inc. Kokoro Assisted Living Korean Center, Inc. Lao Seri Association Network for Elders NICOS Chinese Health Coalition On Lok Senior Health Prevent Blindness Northern California Samoan Community Development Center Self Help for the Elderly Southeast Asian Community Center Veterans Equity Center Vietnam Chinese Mutual Aid & Friendship Assoc. Vietnamese Community Center of San Francisco Vietnamese Elderly Mutual Assistance Assoc. Vietnamese Families Service Center Vietnamese Youth Development Center
10 African American Community Partnership Bayview Hunters Point Adult Day Health Center Bayview Hunters Point Multi-Purpose Senior Services Bayview Hunters Point Senior Center Center for Medicare and Medicaid Services Community Health Resource Center - Patient Assistance Foundation Curry Senior Service Center Institute on Aging/On Lok Senior Health John King Senior Center Meals on Wheels of San Francisco Network For Elders OMI Community Action Organization Prevent Blindness Northern California Resource Center: Bayview/Hunter's Point Resource Center: Western Addition/Marina Western Addition Senior Citizens' Services
11 Latino Community Partnership 30th Street Senior Services - On Lok California Advocates for Nursing Home Reform Center for Medicare and Medicaid Services Central City SRO Collaborative Centro Latino de San Francisco Family Caregiver Alliance Independent Living Resource Center - SF Institute on Aging La Raza Centro Legal Latina Breast Cancer Agency Latino Issues Forum Lighthouse for the Blind and Visually Impaired Mission Housing Development Corporation Mission Neighborhood Health Center Mission Neighborhood Resource Center (IOA) Mission Service Geriatrics On Lok Senior Health Services Planning for Elders
12 Partnership Peer Advocacy Project PECC trained 16 peer advocates trained to provide outreach to isolated older adults and adults with disabilities
13 Accomplishments: Homecare Worker Training Institute Mission: To increase the number of well-trained, qualified homecare workers able to care for people with disabilities of all ages and seniors. Objectives: Development of a Homecare Training Institute to provide a comprehensive, one-stop center for: (1) recruitment of homecare workers; (2) screening; (3) standardized training; (4) job placement; (5) continuing education; and (6) ongoing support.
14 Accomplishments: Public Relations Campaign Public information campaign running July -Sept 2006 Focus on Services deskside briefings with reporters Partnering with The San Francisco Examiner s Senior Spotlight and United Way Home Alone Campaign
15 Partnering with United Way Free, confidential, 24-hour multi-lingual service capacity of 150 languages. Easy to remember phone number for referral to health and human services First step in establishing throughout San Francisco Bay Area Cell Phone users: (415) 808-HELP TTY users: (415)
16 Mainstream, Ethnic & Cultural Newspapers The San Francisco Examiner Sing Tao Daily El Mensajero San Francisco Bay Times San Francisco Bay View
17 Home Alone Campaign Mainstream Media Print Ads
18 Asian & Pacific Islander (API) Print Ads
19 Latino Print Ads
20 African American Print Ads
21 Lesbian, Gay, Bisexual & Transgender (LGBT) Print Ads
22 Mainstream, Ethnic & Cultural Television & Radio Public Service Announcements TELEVISION KRON4 (Channel 4) RADIO KGO AM KQED FM KIQI AM (Spanish) KEMR FM (Spanish) KVTO-AM (Asian) LVVN AM (Vietnamese)
23 Impact so far United Way Percentage of Referrals from Newspaper Ads June % July % August %
24 Accomplishments: Case Management Connect MISSION: To improve how case management programs work together to coordinate care and supportive services for older adults and adults with disabilities. OBJECTIVES: 1. Advance collaboration among case management agencies to ensure that each client receives appropriate level of services. 2. Optimize the use of available resources for all clients who need care coordination.
25 Strengthening the Network Communications tools
26 Strengthening the Network Fostering Collaboration Facilitating collaboration with the San Francisco Housing Authority to better serve residents in public housing
27 Strengthening the Network Maintaining & Nurturing Partnership Teaching & Learning Celebrating our success
28 Where we are going Helping Partnership agencies function as part of a network Increased awareness of services Facilitating collaboration among Community Partnerships
29 The Partnership s Legacy No Wrong Door Improving access to quality services for older adults and adults with disabilities
30 Thank you. Please visit us at:
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