Toshiba CIX40 Solution Big On Performance, Small On Cost. Powerful Communications Made Affordable

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1 Toshiba CIX40 Solution Big On Performance, Small On Cost Powerful Communications Made Affordable

2 CIX40 Power to Your Business Benefits To Your Business Ideal for single site companies Sized Right for Small Businesses The CIX40 is the ideal choice for businesses that operate from one site. Right out of the box, Strata CIX40 supports: - 8, 16, or 24 IP channels for IP telephone connections, - SIP trunking and/or networking Strata CIX systems trunks with caller ID, 8-16 digital telephones and 1-2 analog endpoints - 4, 6 or 8 ports of voice mail and auto-attendant with live message call monitoring, LCD feature prompting. Communications Your Way Strata CIX40 is versatile and scalable to meet the dynamic needs of small locations with up to 20 users, depending on your networking requirements. Use it as a single-site phone system, and expand as the business grows. Everything you need to support this capacity, including optional voice mail, fits into one compact cabinet designed for wall mounting. Right out of the box, your Strata CIX40 system supports an extensive array of convenience, productivity and call control features, like caller ID, hold, forwarding, transfer, call waiting, do not disturb, account codes and more.

3 The Toshiba Strata CIX40 Telephone System - Space saving wall-mounted design, ensuring that small or new companies do not require the added expense of an IT rack in a separate, climate controlled room. - Strata CIX40 contains all of the features and functionality offered by the entire Strata CIX range, providing key features for improving the efficiency of your workforce regardless of your size. - Phantom message waiting, allowing multiple users to see when a message has been left in a mailbox, for example, for a sales or technical support - Dedicated Account Manager - Features and functions within the Strata CIX40 allow small companies to project the image of a much larger organisation. - Unrivalled reliability, ensuring maximum business continuity. - Flexible configurations allow quick, easy and cost-effective implementation of IP telephony an SIP trunking when it s right for your business. - Fully integrated voic solution, dedicated to Strata CIX40 and including Automatic scheduling, allowing calls to be routed to different extensions depending on time-of-day or day-of week. - Call screening, allowing users to know who is calling and either take the call or let voic pick-up as appropriate. - One-touch call recording of two-way conversation, ensuring important calls are effectively recorded for future playback. - Voice forms, allowing specific information to be collected from the caller, for example, for out-ofhours ordering. - Multiple personalised greetings on a user-by-user basis, providing a separate message for when you are away from your desk.

4 Toshiba Digital Handsets Toshiba DP5022F-SD The Toshiba DP5022F-SD is a digital handset that is equipped with many features such as; hands-free feature phone with 10 programmable keys and 4 line LCD backlit display. Features - Microphone speaker key - Enhanced mute (mic and handset) - Hold key - Conference /transfer key - Message waiting LED - Last number redial - Alphanumeric keys - Up to 100 personal speed dials - Up to 800 system speed dials - Integrated headset interface - Redial key - Programmable keys - Two colour LED status indicator - Hot dialling - Adjustable button beeps - Room noise sensibility - Optional call waiting - Built-in tilt stand - Soft keys (display only) line x 24 character LCD (display only)

5 Maintenance Cover TWL place the highest priority on support for our customers. It is fundamental to the package we offer and places us in a different arena to our competitors. We understand that a telephone system issue is critical to your business and as such we react accordingly. Remote Access TWLs helpdesk takes faults by , fax or telephone and immediately issues a ticket for the fault visible on the web. An engineer is allocated and tasked to contact the customer and if possible help solve the issue on line or over the phone. If this is not possible an engineer will be dispatched to site. Mitel and Toshiba systems typically have remote access modems that allow remote diagnostics and resolution to faults without the need for an engineer visit to site saving time and money.today most systems have on-line access and typically this will be the first action of the helpdesk team. If the fault is able to be fixed on line, you will be advised. Using this system allows us to ensure that most faults are cleared within a 2 hour period. Maintenance packages Our maintenance services ensure that this is an area in which our clients can feel secure, from fixing a faulty handset to recovering the whole system, our network of system engineers can provide you with expert levels of support when you need it. We offer flexible maintenance contracts to suit your needs based on your specific requirements. The cover can be from a basic 8.30am- 5.00pm weekday cover however our other package options include: 16 hour response to minor faults 4 hour response to major faults Saturday and Sunday Cover 24/7, 365 days of the year On site engineer when required Support our Clients Deserve As one of the leading distributors of Toshiba, Mitel and Siemens telephone systems in the UK, we are in a position to provide the level of support that our customers demand. Our client base includes smaller private SME customer through to big multi-site national corporate businesses such as Everest, Watts Tyres and Peacocks Limited. The level of expertise from in excess of 100 years collective experience in the market place coupled with the more personal approach to support means that you will get the best service possible. One of the main differentiators with our maintenance contract is that unlike the majority of the other telephone system suppliers is that we won t tie you into a long term maintenance agreement for the duration of the lease. After the first year which is free and included in the price we will give you the option to renew with us for a further 12 months.