operator profile Helinet aviation

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1 Download as wallpaper at verticalmag.com/photography/wallpapers 80 verticalmag.com

2 AWide Net Helinet AviAtion is A well-known name in the Helicopter industry, but few people AppreciAte How diverse And innovative its operations really Are. Story by elan Head photos by Skip robinson Both the Sikorsky S-76B and Eurocopter AS355 F2 are part of Helinet s varied helicopter fleet. October/November

3 Most people in the helicopter industry have heard of Helinet aviation Services, but for different reasons. Some people know this Southern California company as the aerial film operator behind dozens of Hollywood blockbusters, from Transformers to Die Hard. others know it as a longstanding electronic news gathering (eng) provider that, at one point, was one of the largest eng operators in the world. Still others know it as the parent company of Helinet technologies, a provider of microwave downlinking and other technology solutions that is quietly revolutionizing the airborne-law-enforcement industry. Helinet aviation is all of these things and more including a Vip charter operator, a niche emergency-medicalservices provider and a critical link in Southern California s organ transplant system. We re really diverse, said company president alan purwin, commenting on the company s spectrum of operations. Not only is Helinet diverse, it s also nimble and not afraid to re-invent itself to pursue new opportunities in the marketplace. However, as much as Helinet has evolved over the years, one aspect of its identity has remained the same: it s made up of people who care. We care a lot about what Pilot Jay Stowells and cameraman Rob Gluckman pose in front of Air 7 HD, an AS350 B2. The pride of Helinet s fleet is a fully equipped VIP version of the Sikorsky S-76B. Download as wallpaper at verticalmag.com/photography/wallpapers 82 verticalmag.com

4 Pilot Al Sousa sets up a landing at UCLA Medical Center during an organ transplant flight in an AS355 F2. we do, remarked purwin. it s not all about the revenue.... We really want to be as perfect as we can at what we do. We want to make the world a better place however we can. From Crops to Cameras alan purwin was born into a family love of aviation: his father was a pilot, and he grew up hanging around the Van Nuys airport in Van Nuys, Calif., where Helinet is based today. purwin got his fixed-wing pilot certificate while still in high school, then moved into flying helicopters. after cutting his teeth as a crop duster in a Hiller helicopter, he landed a job flying airwolf : the Bell 222 in the television series of the same name. the job was his entry into production work and also into the Screen actors Guild an essential membership in the closed and highly competitive world of Hollywood film work. in 1984, purwin was hired to fly a camera ship for abc Sports during the Summer olympics in los angeles, Calif. that was my introduction to flying a camera, which i really liked, he recalled. from there, he continued to build his experience as a film and camera pilot and in 1987 founded West Coast Helicopters with a Bell 206l. the company took on a variety of work, including managing a eurocopter as355 twinstar for the chief executive officer of a fortune 500 company. We just kind of did whatever we could do to keep blades turning, purwin recalled. one of West Coast s first and, ultimately, most important customers was Cedars-Sinai Medical Center, which tapped the company to provide transportation for its organ transplant teams. although organ transplants were becoming more common, the logistics were still daunting: donors and recipients were frequently separated by hundreds or thousands of miles, and surgical teams might have only hours to harvest an organ and return it to the hospital where the transplant would be performed. it became obvious that helicopters and chartered jets would be essential in keeping transportation time to a minimum. it was an industry that was just getting started, remembered purwin. We did one of their [Cedars-Sinai s] very first heart transplants. Soon thereafter, purwin s company began doing similar work for UCla Medical Center; today, Helinet flies organ transplant teams for hospitals throughout Southern California. thanks to the extensive network of contacts it has built up over the years, it also takes the lead in arranging their jet and ground transportation. according to purwin, in over 20 years of flying such calls, the company has never negatively impacted the outcome of a lifesaving mission. and now the news in 1991, West Coast Helicopters secured its first eng contract, with local tv station Ktla. it would prove to be the beginning of a long relationship with the station and the first step toward an eventual eng empire. the October/November

5 Pilot Brad Kygar poses in front of the S-76B operated for Children s Hospital Los Angeles. I really didn t know much about children s hospital. but, It was such a compelling situation that I basically said, on the spot, what do you need? eng industry itself started to take off around the time that purwin acquired Southern California helicopter operator Helinet aviation in 1998 (he then merged Helinet with West Coast Helicopters, and began to operate exclusively under the Helinet name). purwin saw an opportunity to further market the successful turnkey solution that Helinet was already providing in los angeles: rather than just a helicopter, Helinet began offering news stations across the country broadcasting equipment and technical support, as well. We changed the model with that, said purwin. We were the first company to package everything together. Helinet s executive vice-president, alex Giuffrida, first joined the company in 2003, when the eng boom was well under way. in 03, news was going through an explosion, he recalled. We had contracts all over the U.S. that same year, Helinet acquired Cineflex, a startup company that had developed a new, gyroscopically stabilized, highdefinition (HD) camera system for use in aerial filming. Helinet grew the company, bringing it from zero revenues in 2003 to multi-million dollar revenues in it also leveraged the Cineflex camera s outstanding image quality and capabilities to distinguish itself in the broadcasting market: becoming the first operator to downlink HD video live, for example. at one point, Helinet had close to 30 eng contracts throughout the United States. By 2007, however, purwin had come to believe that the sector s best days were behind it. Costs for maintaining satellite bases were rising, and profit margins were shrinking. Moreover, the internet was beginning to challenge the dominance of traditional media outlets, including tv news stations. in 2007, Helinet sold Cineflex to axsys technologies (which was acquired by General Dynamics in 2009). Shortly thereafter, it sold the vast majority of its eng helicopters and contracts, most of them to St. louis, Mo., based Helicopters inc. Helinet did retain its los angeles-based eng contracts, however, and today operates helicopters for three local tv stations out of its hangar at Van Nuys airport (see sidebar, p.86). Helinet had several compelling reasons for retaining these contracts. first, it had strong, longstanding relationships with those stations that it wanted to preserve. Next, because these operations utilize Helinet s main facilities including its in-house, U.S. federal aviation regulations part 145 maintenance facility their fixed costs are relatively low. finally, it doesn t hurt that the 84 verticalmag.com

6 Helinet president Alan Purwin, left, and current VP of technical operations J.T. Alpaugh were filming within two hours of Hurricane Katrina s passage through New Orleans. Purwin believes that the images he and Alpaugh captured in the aftermath of Katrina helped speed up the response to the disaster. eng market in los angeles is the busiest in the U.S., with each Helinet ship flying between 150 and 200 flight hours a month, even in a sluggish economy. remarked Giuffrida, if all markets were like l.a., we d probably still be in the eng business. Building on experience When Helinet made the strategic decision to withdraw from the eng sector, it was left with a wealth of experience and know-how in broadcasting and downlinking. that expertise didn t stay idle for long: it became the core of Helinet technologies, a subdivision company created in 2009 to provide aerial surveillance solutions for military and law enforcement customers. Helinet had begun to realize the public-service potential of its broadcasting expertise in 2005, when purwin and camera operator J.t. alpaugh took an HD-equipped helicopter and crew to the New orleans area 24 hours in advance of Hurricane Katrina s landfall in louisiana. the helicopter was filming over New orleans within two hours of the storm s passage, capturing the first aerial images of the devastated city. Helinet then immediately began distributing the footage to major news organizations at no charge an act that purwin believes helped speed up the response to the disaster. that was probably one of the most important things i ve ever done in my life, purwin said of his coverage of Katrina s aftermath. We feel as though our images caused politicians to flood the region with resources. in the days that followed, Helinet also provided real-time video imagery to the federal emergency Management agency and its parent organization, the U.S. Department of Homeland Security; to the U.S. Coast Guard; and to local and federal law enforcement agencies, in addition to being the pool photographer for the major news networks. Katrina highlighted the value of microwave downlinking capabilities in incident response, and it encouraged a number of law enforcement agencies to begin investing in the technology themselves. Yet, many of these agencies found the process discouraging, as they were unable to get their downlinking systems to work well or reliably. alpaugh, who is now Vp of technical operations for Helinet technologies and October/November

7 Flying the news by Skip robinson although Helinet aviation sold most of its electronic news gathering (eng) contracts in 2007, it continues to be a major player in Southern California s eng market. Currently, Helinet has contracts with three los angeles-based television news stations: abc Channel 7, fox Channel 11 and KMeX Channel 34. Helinet operates eurocopter as350 B2 helicopters (and dedicated back-up aircraft) for Channels 7 and 11, and a Bell 206B Jetranger for the Spanish-language Channel 34. all of the stations benefit from Helinet s turnkey service, which has been a hallmark of its eng operations since the company secured its first news contract in Said Helinet vice president of technical operations J.t. alpaugh, We realized early on that Helinet needed to give the customers what they wanted, including trained and experienced pilots. We have and do provide cameramen who understand and operate the equipment. Helinet s industry-leading expertise in filming and downlinking technologies which has been further developed through its subsidiary company, Helinet technologies is another advantage for its eng clients. Said alpaugh, all of our eng aircraft are equipped with the Cineflex V-14HD camera system at the moment, the latest camera technology on the market. that said, also being a technology company, we are always looking at the newest and latest equipment throughout our industry and the overall broadcast industry. i can t get into it now, but we see some new equipment coming online that will further increase the flexibility we offer our customers. Covering news stories in Southern California s complex and congested airspace isn t easy. although Helinet s pilots come from many different sectors of the industry, most of them have extensive experience flying in the los angeles area, and all of them have a keen appreciation for what it takes to operate safely. as one Helinet pilot told Vertical, our number one goal even [above] getting a story is flight safety. for example, if it s a story involving law enforcement, there might be one or even two police helicopters working a scene, and maybe a fixed-wing plane from a radio station and up to five to seven eng helicopters. We maintain a close working relationship with crews from both eng and law enforcement aircraft and are continuously talking to them. Since we operate together almost every day, we give each other position reports and announce when and where we are moving to. When there is an end to a long car chase this becomes critical. inevitably, we are working in close quarters and everyone needs to know what the other is doing. When we are always talking to each other, it works well and keeps everyone safe. this focus on technology and safety is complemented by Helinet s emphasis on customer service. Said alpaugh, We maintain a close relationship with the tv stations; i try to speak to them daily and see where we can make thing work seamlessly. We want the tv news viewers and the stations to get the best camera angles and the most reliable pictures. the tv stations are relying on us to represent them in a professional manner, and that s Helinet s ultimate goal. Air 7 HD shuts down before refueling. who has also been a reserve tactical flight officer with a Southern California law enforcement agency since 1995 described the situation. i was hearing from these guys on a continuous basis.... they were getting extremely frustrated. they asked me why they couldn t have pictures and equipment like the eng operators. i immediately knew the answer: they [the law enforcement personnel] didn t have the experience or the know-how. once again, Helinet saw an opportunity to provide a turnkey solution. alan [purwin] said, Why don t we take that [eng] technology and bring it to law enforcement? recalled ron Magocsi, who joined Helinet in 2004 and is now Helinet technologies chief operating officer. through its new subsidiary company, Helinet began offering law enforcement agencies a comprehensive solution for aerial surveillance and downlinking, much as it had once offered tv stations a complete technical support package. the response was just as enthusiastic, and Helinet technologies now provides consulting, integration assistance, train- FOX 11 s rear working area is essentially a mobile TV station. With its capable camera system, the Fox 11 AS350 B2 can maintain a reasonable altitude while working a story. 86 verticalmag.com

8 Helinet is well-known in the movie industry, with a long list of blockbusters to its credit. It filmed this Transformers scene near downtown Los Angeles. Helinet Photo ing and 24-hour technical support for a growing number of law enforcement agencies in Southern California and across the United States (see p.30, Vertical 911, ALEA 2012). it s literally changing the face of airborne law enforcement, said Magocsi, explaining that reliable downlinking capabilities have given commanders on the ground unprecedented abilities to assess and direct the response to major incidents. they re able to make the calls they need to in real-time. Now, law enforcement is no longer behind the broadcasting curve. Said alpaugh, in a lot of ways, some of what we re doing in law enforcement and public safety is surpassing the broadcast stuff. it s exciting to see that. in some areas they re using new technology that even the broadcasters don t have. giving BaCk Helinet is a profitable company, but as its coverage of Hurricane Katrina demonstrated, it won t hesitate to sacrifice profits when there s a compelling public need. its work for Children s Hospital los angeles is one of the most striking examples of that charitable focus. Helinet s association with one of the largest pediatric centers in the U.S. began when its operations manager of emergency services, Judy Sherif, approached purwin with a dilemma. the hospital had a tremendous need for a dedicated, reliable helicopter emergency medical service, yet the families of many of its patients lacked the insurance required to cover the cost of helicopter transport. Consequently, the hospital couldn t afford to start an air ambulance service on its own it needed a helicopter provider willing and able to share in the financial burden. i really didn t know much about Children s Hospital, said purwin. But, it was such a compelling situation that i basically said, on the spot, What do you need? in 1998, Helinet began an air ambulance service for Children s Hospital using an agusta a109c. the model proved to be less than ideal, in large part because of its limited cabin space and payload capacity once it was equipped for the medical mission. a pivotal experience ended up changing the face of the program. as purwin remembered, i was doing a flight once, and i didn t have the ability to take a parent along. the parent was wavering on whether to allow the flight, and while this was happening, the child died. purwin resolved not to be put in that situation again: i said, i m going to go out and buy an aircraft that s perfect for this team. the perfect aircraft turned out to be a Sikorsky S-76a that purwin equipped for medical transport and donated to the hospital. it has since been replaced by a newer S-76B, but the a model is still in service as a backup. overall, Helinet collects insurance payments for transports when it s able to, which helps the program break 88 verticalmag.com

9 Helinet pilot Jay Stowells flies the late shift in Air 7 HD. even. However, making money isn t the program s chief priority even according to Helinet s chief financial officer, Stephanie Snyder. i love that we give back to the community, that we save people s lives, she said. We do so many good things. looking Forward Building on its experience with the model, Helinet recently added a third S-76, a B model, to its fleet, this one equipped for Vip transport. according to executive Vp Giuffrida, however, the charter market it still comparatively limited in l.a., primarily because of a general shortage of landing zones: even though traffic is kind of a nightmare, you don t have a lot of landing spots, either. even so, he said Helinet still does a fair amount of business shuttling celebrities, chief executives and athletes, in part because We have many different landing sites throughout l.a. that not a lot of people have access to. the remainder of Helinet s 18-helicopter fleet consists of eurocopter as350 astars, as355 twinstars and a Bell Jetranger that are selectively utilized throughout its various operational sectors. to fly those 18 ships, the company currently employs 22 full-time pilots, all of whom joined the company with at least 2,000 hours of flight experience. according to chief pilot Brad Jensen, new hires typically start out at Helinet by flying eng in the company s astars. from there, they can move on to movie and charter work, and eventually into the Children s Hospital program. it s kind of a progression, he said, adding that the diversity of Helinet s operations is good for our pilots it s stimulating and it keeps them sharp. Helinet s high minimum experience requirements and progressive career paths are key elements of its approach to safety. another aspect is training, with pilots receiving extensive training either in-house, or, for the S-76 pilots, at flightsafety international. We take training and safety extremely seriously, said Jensen. Helinet also staffs a 24-hour dispatch center that tracks every flight using satellite flight following (dispatchers are also the ones who co-ordinate organ transplant flights at all hours of the day and night). like most operators, Helinet saw a drop off in helicopter operations during the recession. remarked purwin, if you can maintain what you have, that s the new up in this environment. thanks to its diversified business model, however, the company as a whole has managed to thrive during the downturn. 90 verticalmag.com

10 Helinet s ENG crews work all over Southern California. Here, Air 7 HD films over a burning mansion in a wealthy part of L.A. We re fortunate, said Cfo Snyder. in challenging times, we ve been able to be very successful. that s allowed us to grow and invest at a time when other helicopter operators were cutting back. one reason why Helinet may be so good at seeing and seizing new opportunities is because purwin has fostered an environment in which employees have room to thrive. Said Snyder, We have a really talented group of people here, and alan gives us the freedom to do what we re good at. purwin concurred, it s not an authoritative culture around here.... We just have a great team and great people. Because Helinet s talented, highly motivated team isn t afraid of change, there may be more changes in store for the company in the future. and, for an operator that is on technology s leading edge, that s not an intimidating prospect it s an exciting one. in fact, as the industry continues to evolve, it seems likely that Helinet will be right there with it, bringing the same level of passion and commitment it has brought to its operations for the past 25 years. Elan Head is an FAA Gold Seal flight instructor with helicopter and instrument helicopter ratings. She holds commercial helicopter licenses in the U.S., Canada and Australia, and is also an awardwinning journalist who has written for a diverse array of magazines and newspapers since the late-1990s. Both the AS355 F2 and the S-76B are used in the executive transport role. October/November