Case Study: Gannett Co., Inc. Overview
|
|
- Pamela Brooks
- 8 years ago
- Views:
Transcription
1 Case Study: Gannett Co., Inc. Overview Country: United States Industry: Media Customer Profile Gannett is an international media and marketing solutions company that provides millions with access to information through multiple platforms, including Internet, mobile, newspapers, magazines and TV. Business Situation Gannett owns hundreds of newspapers, magazines, TV stations, and websites and nearly as many editorial planning processes. To improve operational efficiencies and increase editorial planning transparency, Gannett wanted a single editorial planning system that everyone could use. Solution Working with Microsoft SharePoint Server, Gannett and Microsoft Gold Certified partner Atidan created a shared editorial planning system that everyone in Gannett could use. Benefits Achieves editorial planning transparency across geographies and channels. Increases efficiency through better allocation of resources. Improves coverage and quality of content. Gannett Facilitates Editorial Planning and Collaboration among Hundreds of Media Teams Microsoft SharePoint was the right solution: It is sophisticated but has a simple face. It drives consistency and structure but can be adapted to meet users needs. And it works the way we wanted it to. Tara Connell, Vice President, ContentOne, Gannett With 82 daily newspapers, 23 television stations, and hundreds of magazines and websites, US media giant Gannett has an unquenchable appetite for news. Each of its media businesses, however, had evolved separate and distinct processes for capturing and developing story ideas. There was no easy way to share story and enable people within Gannett to see the full range of story ideas in the pipeline. This lack of transparency frequently led to duplication of effort among editorial teams and limited re-use of content. To eliminate these inefficiencies and to facilitate collaboration and re-use of content, the ContentOne group at Gannett turned to Microsoft SharePoint technologies and the skills of Microsoft Gold Certified Partner Atidan. The result of their collaboration is the Gannett ContentOne Dashboard, which delivers unprecedented levels of transparency and editorial planning efficiency. Catalyzes cultural change, towards sharing and collaboration.
2 We were not out to build a management solution for existing content. Rather, we needed a solution supporting the processes prior to the content being created. We needed a system for capturing, sharing, and tracking story ideas. Gary Gunnerson, IT Architect, ContentOne, Gannett Situation Gannett is known for the information it delivers to audiences all over the world. The company owns more than 80 newspapers around the United States, including USA TODAY, as well as more than 20 television stations. It owns numerous popular websites from usatoday.com to momslikeme.com and metromix.com as well as hundreds of publications in the United Kingdom. What Gannett needed was an efficient system for sharing information internally about story ideas and the resources assigned to develop those ideas. Each of its more than 100 media businesses had its own processes and procedures for editorial planning and for capturing and tracking story ideas. From Microsoft Excel spreadsheets to paper, e mail threads, and white boards, everything imaginable was in use. There was simply no way to gain insight into all that information, says Gary Gunnerson, the IT architect in the ContentOne group at Gannett who was tasked with developing a solution to foster greater visibility into the content creation process across the company. Developing a solution that would achieve the desired level of transparency into the story pipeline and development process was a significant challenge in and of itself. But that was not the only challenge facing Mr. Gunnerson or Gannett as a whole. We needed more than just a story database, says Tara Connell, a Vice President of the ContentOne group at Gannett. We needed a solution that would help change the culture around the planning process. Up to that point, we essentially had more than 100 autonomous organizations and we needed these organizations to learn to share. We needed a solution that would provide a unified and consistent data structure for all our media entities, says Mr. Gunnerson. We also needed a solution that we could adapt on the front end to meet the unique needs of each individual organization and that we could evolve quickly and efficiently as those needs change over time. Finally, we had to do all of this using the least amount of capital. Solution In November 2008, Mr. Gunnerson met with the Microsoft Media & Entertainment Industry Management team and learned about the Microsoft Solution Framework for Editorial Collaboration and Mobile Journalism, built on Microsoft SharePoint technologies. We already had experience with SharePoint in other contexts, says Mr. Gunnerson, but this inspired us to think about how we could use SharePoint for editorial planning. It made a lot of sense. Involving editors, journalists, and other users from the start, Mr. Gunnerson and Ms. Connell presented the idea for a unified editorial planning and collaboration system and gathered feedback. They identified the features and functionality this system required, and then they began working with Philadelphia-based Atidan, a Microsoft Gold Certified partner with deep expertise in the development and customization of Microsoft SharePoint-based solutions. Together, they began to develop a smallscale proof-of-concept (POC) deployment using Microsoft Office SharePoint Server Designing a Solution for Editorial Planning The editorial planning solution that Mr. Gunnerson and Ms. Connell envisioned needed to provide a way for any journalist or editor within Gannett to submit story proposals whether those were proposals for newspaper stories, suggestions for accompanying photos or an independent
3 photo essay, or ideas for video content that might be delivered online or through one of the Gannett TV stations. We were not out to build a management solution for existing content, Mr. Gunnerson explains. Rather, we needed a solution supporting the processes prior to the content being created. We needed a system for capturing, sharing, and tracking story ideas. Practically speaking, the solution that Gannett set out to build needed to enable content owners at the local level to share their ideas with content managers at regional and national levels. At the same time, the solution needed to provide a mechanism that would enable a content owner to enter a story idea for discussion with local editors but mask or hide that same idea from other editors (either because of the sensitivity of the story idea or because it might be too tentative for broader dissemination). That requirement for story idea protection opened the door to still other requirements around system security and access control. Given the goal that media outlets throughout the Gannett company would eventually use this solution, the issue of security and access control was an important one. Avoiding information overload was another important consideration. With thousands of story proposals being submitted every day, Mr. Gunnerson and Ms. Connell also knew that solution needed mechanisms for filtering content. They envisioned a dashboard-like interface that could automatically filter the presentation of information based on an individual s role, their geographic location, even based on the topics they covered. Accordingly, the solution under development became known as the ContentOne Dashboard And there were still other requirements: Content owners needed to be able to tag stories with relevant keywords for easy tracking and discovery. Editorial teams at all levels local, regional, and national needed the ability to use metadata to sort and filter story ideas. Users needed the ability to search for information within the entire system quickly. The system needed to accommodate wire service messages and make them available to all users. The system needed to present a calendar of national events to help users keep track of upcoming national events. The system had to perform certain garbage collection duties automatically, flushing from its data repository the story ideas that had already run or that reached an expiration date (even if they had not been developed beyond the idea stage). Beyond all that, it had to be intuitive and pleasant to use, says Ms. Connell. It also needed to enable the corporate demand for transparency into the story idea process across all the businesses using it. Developing a Microsoft SharePoint Application to Meet the Need The PoC deployment that Gannett and Atidan built with Microsoft SharePoint proved promising enough for Gannett to give the go-ahead for Atidan to develop the PoC into a full-scale production system. We reviewed the goals and business processes within Gannett using our own proprietary methodologies, says David J. Rosenthal, President of Atidan. Then we worked to translate those goals and business practices into web parts and workflows in SharePoint Server. At the end of the day, the ContentOne Dashboard gives us more transparency, better insight into what s going on.if you're in the room where the day s critical stories are being prepared for presentation, that's important. Phil Pruitt, Former Deputy Managing Editor for News, USA TODAY
4 We needed a solution that would provide a unified and consistent data structure for all our media entities. We also needed a solution that we could adapt on the front end to meet the unique needs of each individual organization and that we could evolve quickly and efficiently as those needs change over time. Gary Gunnerson, IT Architect, ContentOne, Gannett In June of 2009, Atidan personnel began to develop the SharePoint application and tune the search capabilities of Microsoft SharePoint to deliver the functionality that the Gannett team had specified. They created and refined business rules for SharePoint to ensure data quality, eliminate duplicate entries, and purge the database automatically when story ideas reach their expiration date. They created a security solution that integrated with the Microsoft Active Directory directory services solution already in place at Gannett and then created a streamlined, user-friendly interface that individual Gannett media outlets could customize and brand to meet the needs and expectations of local users. By the end of the summer, after Atidan had testing the new solution extensively from all the different kinds of devices that end users within Gannett might use from PCs to Macs to mobile devices the initial version of the ContentOne Dashboard was ready for real-world use. Gannett opened up the ContentOne Dashboard for a select group of power users in the company. Among these users, the initial response was very positive. At the same time, these users identified areas where they wanted to see the functionality enhanced and generated a long wish list of features that had not been included in the initial release. From the perspective of the power users, says Mr. Rosenthal, this release was about 80 percent there and they wanted 110 percent. Benefits Gannett senior management considers the ContentOne Dashboard a key enabler of a future in which Gannett editorial teams share story ideas more openly, select the best of these ideas more effectively, and develop these stories more efficiently. These improvements will ensure the delivery of the highest quality content and maximize the revenue potential of this content across multiple delivery channels and formats. As such, the ContentOne Dashboard is a critical component of a broader vision for the future of this media giant. And Gannett users are embracing the new solution with enthusiasm. Writers, editors, producers, and executives using the ContentOne Dashboard have far greater insight into the story idea pipeline than ever before. They can also manipulate story ideas in ways that had not always been possible. Experienced journalists such as Phil Pruitt, who was Deputy Managing Editor for News at USA TODAY during the Dashboard rollout, can point out those benefits very quickly. Before the ContentOne Dashboard, we had another in-house story proposal database, says Mr. Pruitt, so we had a frame of reference. The ContentOne Dashboard has duplicated all the things we liked about the older system and extended it with new features that make it much more versatile. For example, we were sitting in a news meeting for the A section of USA Today this morning and looking at a story description that had been planned for page 2A in tomorrow's edition. The more we discussed the idea, the more it became clear that this story should be on page 1A. So, right there in the meeting we used the ContentOne Dashboard to move the story to the list of stories planned for page A1 and everyone using the system could see that. We could not have made that change, in that way, in real time, with the old system. At the end of the day, Mr. Pruitt continues, the ContentOne Dashboard gives us much better insight into what s going on in the organization and much more flexibility behind the scenes. If you're in the room where the day s critical stories are being prepared for presentation, that's important.
5 User-Friendly Experience Speeds Adoption Mr. Pruitt s comment about duplicating the good features of the previous system touch even more deeply on the flexibility of SharePoint. Mr. Gunnerson s team and Atidan had worked hard to create a solution that would offer different users, at different Gannett entities, a solution that worked in the ways they wanted it to work. While the same instance of Microsoft SharePoint resides behind the ContentOne Dashboard at USA TODAY, the Des Moines Register, and all the other media outlets where it has been adopted, the actual interface with which users in the different newspapers interact may not be identical. The user experience of the ContentOne Dashboard can be refined and branded on a site level, to meet the needs of the different users. SharePoint is very powerful and can perform very complex tasks, says Ms. Connell, but it has an adaptable interface. We have taken advantage of its sophistication to drive consistency across the sites and to deliver the functionality that we wanted incorporated but we ve made the experience of interacting with ContentOne Dashboard quite simple and approachable for the users. That s one of the reasons why Microsoft SharePoint was the right solution: It is sophisticated but has a simple face. It drives consistency and structure but can be adapted to meet users needs. And it works the way we wanted it to. This user-friendly experience is having a positive impact on adoption. As of August 2010, more than 6,000 users at approximately 33 Gannett sites including all the content developers and managers at the flagship Gannett newspaper, USA TODAY are using the ContentOne Dashboard to submit, share, and view story ideas. Each day, more than 2,500 story proposals are submitted, and the national ContentOne Dashboard is visited 28,000 times. Adoption is steadily increasing and Gannett officials anticipate that all Gannett media properties will eventually be using the ContentOne Dashboard. Improving Transparency and Resource Allocation Gannett executives anticipate that the benefits of everyone using the same system for editorial planning will become more quantifiable as more editorial teams begin to rely on the system. Resource allocation is one area where Ms. Connell and others expect to see quantifiable improvements. When the bridge collapsed in Minnesota a few years ago, Ms. Connell recalls, we had a huge number of Gannett reporters and photographers on the scene. We had no way of knowing that so many different Gannett newspapers and TV stations would send people to the scene, so it became a cultural imperative for us to gain this insight into story planning and to use our resources optimally. By making story proposals accessible throughout the organization, Gannett anticipates avoiding the situation where too many reporters, photographers, and camera crews show up at the same event. Officials are hopeful that with better planning and transparency, the editorial teams can coordinate more effectively and send just one or two reporters and photographers to an event. They then create stories and content that all the interested newspapers, magazines, TV stations and Web sites within Gannett can use. Culture change is a key piece of all this, Ms. Connell goes on to say. We are using ContentOne to bring greater transparency to the planning process, and to build a culture of collaboration and sharing of ideas. SharePoint is very powerful and can perform very complex tasks but we ve made the experience of interacting with the ContentOne Dashboard quite simple and approachable for the users. Tara Connell, Vice President, ContentOne, Gannett
6 For More Information For more information about Microsoft products and services, call the Microsoft Sales Information Center at (800) In Canada, call the Microsoft Canada Information Centre at (877) Customers who are deaf or hard-of-hearing can reach Microsoft text telephone (TTY/TDD) services at (800) in the United States or (905) in Canada. Outside the 50 United States and Canada, please contact your local Microsoft subsidiary. To access information using the World Wide Web, go to: For more information about Atidan products and services, call (215) or visit the website at: Ordering them to share would not be the best way to change the culture at Gannett. It doesn t work not with journalists. But if we lead the way, if we show them that this is a more effective way to cover the news and deliver the content that their audiences want, then our people will move in this direction. If Mr. Pruitt s response to the notion of cultural change is any indicator, then the investment that Gannett has made in Microsoft SharePoint and ContentOne should pay off handsomely. This is a cultural change, says Mr. Pruitt, who was with Gannett for 25 years. How is it being embraced? The spirit is there. Now everyone is working it out at a practical level. Microsoft Media and Entertainment Practice Microsoft Communications Sector Media and Entertainment practice provides media vertical services and supply chain companies with business and people-ready software and services to optimize their business process management throughout the media lifecycle, from advertiser/partner relationship and business management to the consumer experience and action. Microsoft s enterprise software platforms and solutions enable media supply chain players to be seamlessly, dynamically, and securely connected to any point in the media business value chain, driving agility, accuracy, and efficiency. For more information about Microsoft Communications Sector Media and Entertainment practice, go to: diaandentertainment/default.mspx. Solution Overview Microsoft Server Product Portfolio Microsoft Windows Server 2008 Enterprise Edition Microsoft SQL Server 2008 Microsoft Office SharePoint Server 2007 Partners Atidan 2010 Microsoft Corporation. All rights reserved.
Case Study: Nielsen Media Research. Overview
Case Study: Nielsen Media Research Overview Country: United States Industry: Media and entertainment Customer Profile Nielsen Media Research, part of the Nielsen Company, is the world s leading provider
More informationCase Study: Edelman. Overview
Case Study: Overview Country: United States Industry: Media & Entertainment Customer Profile is the world s largest independent public relations firm, with 3,200 employees in 51 offices worldwide. It was
More informationMicrosoft Solution Helps Nielsen Company Track Business More Effectively
solution: Microsoft Dynamics CRM Microsoft Solution Helps Nielsen Company Track Business More Effectively Nielsen Media Research Media and Entertainment Case Study: Nielsen Media Research Overview Country:
More informationCase Study: Digital Dimension. Overview
Case Study: Overview Country: Canada Industry: Media & Entertainment Customer Profile Montreal, Quebec based is a privately held, six-time Emmy Award winning company that specializes in high-end visual
More informationSubhakanta Satpathy, Senior Vice President IT, CIO Axis Bank
Microsoft Project Server 2010 Customer Solution Case Study Bank Centralizes Information, Achieves Significant Project Visibility Overview Country or Region: India Industry: Financial Services Customer
More informationHealthcare Company Improves Project Management and Revenue Recognition
Microsoft Office Enterprise Project Management Customer Solution Case Study Healthcare Company Improves Project Management and Revenue Recognition Overview Country: United States Industry: Information
More informationLaw Firm Automates Complex Workflows, Streamlining Processes and Development
Microsoft Office System Customer Solution Case Study Law Firm Automates Complex Workflows, Streamlining Processes and Development Overview Country or Region: United States Industry: Professional services
More informationJewelry Company Shines While Transforming Environment with Microsoft Office 365
Microsoft Office 365 Customer Solution Case Study Jewelry Company Shines While Transforming Environment with Microsoft Office 365 Overview Country or Region: United States Industry: Retail Customer Profile
More informationCognizant Accelerates Enterprise Application Development Cycle-time by 10 Percent
Microsoft Visual Studio Customer Solution Case Study Cognizant Accelerates Enterprise Application Development Cycle-time by 10 Percent Overview Country or Region: India Industry: IT Consulting and Technology
More informationMicrosoft Dynamics AX and Exchange Rate Ewing Cole
Microsoft Dynamics Customer Solution Case Study Architecture Firm Strengthens Project Management with Integrated Solution Overview Country or Region: United States Industry: Professional services Architecture,
More informationEvent Services Company Stays Connected with Unified Communications Solution
Microsoft Office System Customer Solution Case Study Event Services Company Stays Connected with Unified Communications Solution Overview Country or Region: United States Industry: Professional services
More informationHigh-Tech Manufacturer Boosts Productivity by 20 Percent, Achieves ROI in Six Months
Microsoft Dynamics Customer Solution Case Study High-Tech Manufacturer Boosts Productivity by 20 Percent, Achieves ROI in Six Months Overview Country or Region: United States Industry: Manufacturing High-tech
More informationHow To Write A Paper On The Integrated Media Framework
The Integrated www.avid.com The Integrated Media production and distribution businesses are working in an environment of radical change. To meet the challenge of this change, a new technology and business
More informationAerospace Firm Centralizes Information While Improving Its Project Selection Process
Microsoft Project Server 2010 Customer Solution Case Study Aerospace Firm Centralizes Information While Improving Its Project Selection Process Overview Country or Region: United States Industry: Manufacturing
More informationCoca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity
Microsoft Office System Customer Solution Case Study Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity Overview!"#$%&'("&()*+,"$- Worldwide.$/#0%&'- Consumer goods Retail!#0%"1*&(2&"3,4*(
More informationSoftware Provider Helps Companies Simplify Information Management and Reduce IT Costs
Partner Solution Case Study Software Provider Helps Companies Simplify Information Management and Reduce IT Costs Overview Country or Region: Canada Industry: Professional services-software engineering
More informationElectrical Contractor Integrates Accounting and Project Management for Growth
Microsoft Dynamics Customer Solution Case Study Electrical Contractor Integrates Accounting and Project Management for Growth Overview Country or Region: United States Industry: Construction specialty
More informationVehicle Manufacturer Propels Customer Engagement with Digital Marketing Solutions Insights
Customer Solution Case Study Vehicle Manufacturer Propels Customer Engagement with Digital Marketing Solutions Insights Overview Country or Region: United States Industry: Manufacturing Farm and recreational
More informationDesktop Publishing Giant Creates Innovative Web- Based Service for Small-Business Market
Windows Azure Customer Solution Case Study Desktop Publishing Giant Creates Innovative Web- Based Service for Small-Business Market Overview Country or Region: United States Industry: Professional services
More informationTexas Develops Online Geospatial Data Repository to Support Emergency Management
Bing Maps for Enterprise Microsoft Customer Solution Case Study Texas Develops Online Geospatial Data Repository to Support Emergency Management Overview Country or Region: United States Industry: Government
More informationLaw Firm Improves Operational Efficiencies and Collaboration with Software Deployment
Microsoft Office System Customer Solution Case Study Law Firm Improves Operational Efficiencies and Collaboration with Software Deployment Overview Country or Region: United States Industry: Professional
More informationProject-Accounting Software Supports $10 Million Revenue Increase for Growing IT Firm
Microsoft Dynamics Customer Solution Case Study Project-Accounting Software Supports $10 Million Revenue Increase for Growing IT Firm Overview Country or Region: United States Industry: IT services Customer
More informationLarge Telecommunications Company Gains Full Customer View, Boosts Monthly Revenue, Cuts IT Costs by $3 Million
Microsoft Business Intelligence Customer Solution Case Study Large Telecommunications Company Gains Full Customer View, Boosts Monthly Revenue, Cuts IT Costs by $3 Million Overview Country or Region: United
More informationAggregate Supplier Enhances Internal Community, Cuts Costs $160,000 Yearly
Customer Solution Case Study Aggregate Supplier Enhances Internal Community, Cuts Costs $160,000 Yearly Overview Country or Region: United States Industry: Manufacturing Construction Customer Profile Founded
More informationHow To Create An Online Learning Portal For A University
Microsoft Higher Education Customer Solution Case Study University Launches Online Courses, Measures Learning Outcomes with Education Portal Overview Country or Region: United States Industry: Education
More informationProject 2013 Customer Solution Case Study
Project 2013 Customer Solution Case Study n Case Study Georgia School District Runs More Smoothly with Better Project Management Overview Company: Gwinnett County Public Schools Company Website: www.gwinnett.k12.ga.us
More informationBall Corporation Strengthens Global Account Management by Using CRM in the Cloud
Microsoft Dynamics Customer Solution Case Study Ball Corporation Strengthens Global Account Management by Using CRM in the Cloud Overview Country or region: United States and Europe Industry: Manufacturing
More informationKiefer Consulting, Inc. 2012 Job Opportunities
Kiefer Consulting, Inc. 2012 Job Opportunities 1 Company Background Kiefer Consulting is a distinguished and innovative Microsoft Gold Partner, who works closely with their local government and commercial
More informationSoftware Developer Secures and Increases Federal Funding, Grows Business
Microsoft Business Solutions Customer Solution Case Study Software Developer Secures and Increases Federal Funding, Grows Business Overview Country or Region: United States Industry: Hi-Tech Manufacturing
More informationContract Researcher Cuts Costs by 35 Percent with FDA-Compliant System
Microsoft Customer Solution Healthcare Industry Case Study Contract Researcher Cuts Costs by 35 Percent with FDA-Compliant System Overview Country or Region: United States Industry: Healthcare services
More informationIT Services Firm Increases Business Agility and Employee Productivity with Enterprise Social Networking and Collaboration
Customer Solution Case Study IT Services Firm Increases Business Agility and Employee Productivity with Enterprise Social Networking and Collaboration Overview Country or Region: India Industry: IT Services
More informationDigital content is emerging as the newest strategic
For Building the B2B Sales Pipeline One of the biggest challenges facing B2B organizations is how to efficiently scale digital content production to reach and engage prospective new buyers. Savvy marketing
More informationPaper Maker Gains New Pricing Insight for Better Decision Making and Competitiveness
Microsoft SQL Server Customer Solution Case Study Paper Maker Gains New Pricing Insight for Better Decision Making and Competitiveness Overview Country or Region: United States Industry: Manufacturing
More informationWHITE PAPER. Creating your Intranet Checklist
WHITE PAPER Creating your Intranet Checklist About this guide It can be overwhelming to run and manage an Intranet project. As a provider of Intranet software and services to small, medium and large organizations,
More informationTSN SOLUTIONS COMMUNICATIONS MEDIA EDUCATION PRODUCTIONS EVENTS SALES
TSN SOLUTIONS COMMUNICATIONS MEDIA EDUCATION PRODUCTIONS EVENTS SALES TSN TEAM Thank you for taking the time to read this marketing and communications solutions document. I look forward to bringing our
More informationCredit Suisse Develops and Deploys SOX 404 Compliance Solution using SQL Server 2005
Microsoft SQL Server 2005 Customer Solution Case Study Credit Suisse Develops and Deploys SOX 404 Compliance Solution using SQL Server 2005 Overview Country or Region: Switzerland Industry: Financial Services
More informationShipper Switches from IBM Lotus Notes to Microsoft Solution, Improves Productivity
Microsoft Office System Customer Solution Case Study Shipper Switches from IBM Lotus Notes to Microsoft Solution, Improves Productivity Overview Country or Region: United States Industry: Transportation
More informationCRM Solution Helps Farm Equipment Manufacturer Increase Sales by 30 Percent
Microsoft Business Solutions Customer Solution Case Study CRM Solution Helps Farm Equipment Manufacturer Increase Sales by 30 Percent Overview Country or Region: United States Industry: Manufacturing Customer
More informationCollaboration. Michael McCabe Information Architect mmccabe@gig-werks.com. black and white solutions for a grey world
Collaboration Michael McCabe Information Architect mmccabe@gig-werks.com black and white solutions for a grey world Slide Deck & Webcast Recording links Questions and Answers We will answer questions at
More informationPublicity Guide. How to promote your community relations event through the media. How to promote your community relations event through the media.
Publicity Guide How to promote your community relations event through the media How to promote your community relations event through the media. 1 Contents 1. Introduction... 4 2. Why publicity?... 4 3.
More informationAssessing campaign management technology
Assessing campaign management technology Introduction Table of contents 1: Introduction 2: 1. Can the campaign management platform be used to build a single marketing view of customers? 3: 2: Can the campaign
More informationON Semiconductor identified the following critical needs for its solution:
Microsoft Business Intelligence Microsoft Office Business Scorecards Accelerator Case study Harnesses the Power of Business Intelligence to Drive Success Execution excellence is an imperative in order
More informationSuccessful Partnership Breeds New Opportunities in the Mobile Market
Windows Mobile Customer Solution Case Study Successful Partnership Breeds New Opportunities in the Mobile Market Overview Country or Region: Australia Industry: Software development Customer Profile Anthem
More informationMicrosoft CRM Simplifies Court Projects
Microsoft CRM Simplifies Court Projects Technology Experience Bulletin, TEB: 2013-01 Recently, the Administrative Office of Pennsylvania Courts (AOPC) has begun to implement the Microsoft Customer Relationship
More informationConstellation Energy Sees Its Most Successful Rate Case with Case Management Solution
Microsoft Office System Customer Solution Case Study Constellation Energy Sees Its Most Successful Rate Case with Case Management Solution Overview Country or Region: United States Industry: Utilities
More informationMaking a Case for Including WAN Optimization in your Global SharePoint Deployment
Making a Case for Including WAN Optimization in your Global SharePoint Deployment Written by: Mauro Cardarelli Mauro Cardarelli is co-author of "Essential SharePoint 2007 -Delivering High Impact Collaboration"
More informationFranchise Grows 35 Percent in 5 Months with Custom Solution Designed by IT Firm
Franchise Grows 35 Percent in 5 Months with Custom Solution Designed by IT Firm Overview Country or Region: United States Industry: Professional services IT services Partner Profile Based in Phoenix, Arizona,
More informationInformation Technology Web Solution Services
Information Technology Web Solution Services Icetech 940 West North Avenue Baltimore, Maryland 21217 Tel: 410.225.3117 Fax: 410.225.3120 www. Icetech. net Hubzone Copyright @ 2012 Icetech, Inc. All rights
More informationTeleScope Digital Asset Management Solution Overview. Campaigns Can Only Move as Fast as Their Content
TeleScope Digital Asset Management Solution Overview Campaigns Can Only Move as Fast as Their Content TeleScope Digital Asset Management for Marketing Volume and Speed Interactive marketing, social media
More informationDefense Contractor Improves Reporting, Efficiency While Ensuring Contract Compliance
Microsoft Dynamics Customer Solution Case Study Defense Contractor Improves Reporting, Efficiency While Ensuring Contract Compliance Overview Country or Region: United States Industry: Professional services
More informationBrochure More information from http://www.researchandmarkets.com/reports/3421402/
Brochure More information from http://www.researchandmarkets.com/reports/3421402/ Digital Asset Management (DAM) Market by Target, Type, Application, Deployment, Service, Solution, End-user and Geography:
More informationYouth Organization Boosts Site Traffic by 20 Percent with Dynamic New Web Presence
Customer Solution Case Study Youth Organization Boosts Site Traffic by 20 Percent with Dynamic New Web Presence Overview Country or Region: Canada Industry: Nonprofit Customer Profile Boys and Girls Clubs
More information311 Call Center Boosts Operational Efficiency, Avoids Higher Costs with CRM
Microsoft Dynamics Customer Solution Case Study 311 Call Center Boosts Operational Efficiency, Avoids Higher Costs with CRM Overview Country or Region: United States Industry: Local government agencies
More informationHVAC Contractor Integrates Operational Systems, Opens Up Information Access
Microsoft Dynamics Customer Solution Case Study HVAC Contractor Integrates Operational Systems, Opens Up Information Access Overview Country or Region: United States Industry: HVAC / Construction Customer
More informationAvanade Develops Innovative Technologies for TASER
AVANADE CASE STUDY Avanade Develops Innovative Technologies for TASER TASER Boosts Internal and External Communication and Allows for Online Background Checks designs and manufactures stun guns used by
More informationCustomers and Shareholders Benefit as Global Manufacturer Deploys Management Solution
Microsoft Dynamics Customer Case Study Customers and Shareholders Benefit as Global Manufacturer Deploys Management Overview Country: United Kingdom Industry: Manufacturing Customer Profile Sevcon is at
More informationUnderstanding Media Asset Management A Plain English Guide for Printing Communications Professionals
Understanding Media Asset Management A Plain English Guide for Printing Communications Professionals Interest in Media Asset Management is growing dramatically. A growing number of software and service
More informationMicrosoft Project Development Group Uses Its Own Product to Manage Development
Microsoft Project Server 2010 Customer Solution Case Study Microsoft Project Development Group Uses Its Own Product to Manage Development Overview Country or Region: United States Industry: Software engineering
More informationGUIDEBOOK MICROSOFT DYNAMICS NAV
GUIDEBOOK MICROSOFT DYNAMICS NAV Corporate Headquarters Nucleus Research Inc. 100 State Street Boston, MA 02109 Phone: +1 617.720.2000 Nucleus Research Inc. THE BOTTOM LINE Microsoft Dynamics NAV is a
More informationMajor Health Fund Improves Member Service with Microsoft Office SharePoint Server 2007
Microsoft Office System Customer Solution Case Study Major Health Fund Improves Member Service with Microsoft Office SharePoint Server 2007 Overview Country or Region: Australia Industry: Health Customer
More informationHoster Uses Virtualization to Support Automation, Geo-Diversity, and Cost Savings
Microsoft Virtualization: Data Center to Desktop Customer Case Study Hoster Uses Virtualization to Support Automation, Geo-Diversity, and Cost Savings Overview Country or Region: United States Industry:
More informationGlobal Golf Equipment Supplier Drives Innovation with Web-Based Collaboration Portal
Microsoft Office System Customer Solution Case Study Global Golf Equipment Supplier Drives Innovation with Web-Based Collaboration Portal Overview Country or Region: United States Industry: Manufacturing
More informationSoftware Developer Offers Suite of Multi-Channel CRM Modules for High Tech Companies
Microsoft Dynamics Partner Brief Software Developer Offers Suite of Multi-Channel CRM Modules for High Tech Companies Overview Country or Region: United States Industry: Information Technology Partner
More informationInformatica Project Rightsize
Informatica Project Rightsize Strategy to Revenue Marketing Case Study Screen shots of video presenter and interviews Business Needs Informatica is a large organization born out of a number of strategic
More informationPower Company Improves Customer Service, Decreases TCO with Microsoft SAP Solution
Microsoft Server Product Portfolio Customer Solution Case Study Power Company Improves Customer Service, Decreases TCO with Microsoft SAP Solution Overview Country or Region: China Industry: Utilities
More informationCollaboration Solution Helps Law Firm Bolster Relationships, Streamline Processes
Microsoft Office System Customer Solution Case Study Collaboration Solution Helps Law Firm Bolster Relationships, Streamline Processes Overview Country or Region: United States Industry: Professional Services
More informationSmall Business Partner Turns Product Knowledge into Product Sales
Microsoft Customer Solution Customer Solution Case Study Small Business Partner Turns Product Knowledge into Product Sales Overview Country: Denmark Industry: IT Solutions Provider Customer Profile Based
More informationAt the Heart of Enterprise Collaboration
At the Heart of Enterprise Collaboration Breaking the Migration Barrier From Lotus Notes to Microsoft SharePoint Abstract Collaboration across devices, workspaces, and geographical locations has become
More informationHumanitarian Group Expects to Save 20 Percent in Overall Costs with Hosted Services
Microsoft Online Services Customer Solution Case Study Humanitarian Group Expects to Save 20 Percent in Overall Costs with Hosted Services Overview Country or Region: Sweden Industry: Nonprofit organizations
More informationagility made possible
SOLUTION BRIEF Flexibility and Choices in Infrastructure Management can IT live up to business expectations with soaring infrastructure complexity and challenging resource constraints? agility made possible
More informationThe New Value of Change Management: Success at Microsoft
The New Value of Change Management: Success at Microsoft by Molly Cooper, Microsoft IT Page 1 of 8 Summary Microsoft recently completed a significant IT transformation effort by replacing the existing
More informationPerformance Management Solutions Drive Results in Financial Institutions
Performance Management s Drive in Financial Institutions Why Banks and Credit Unions are Turning to Performance Management s Enterprise Performance Management...Corporate Performance Management...Business
More informationHow To Build A Big Data Solution For Healthcare
Microsoft SQL Server Customer Solution Case Study Big Data Solution Transforms Healthcare with Faster Access to Information Overview Country or Region: United Kingdom Industry: Professional services IT
More informationThe Recipe for Sarbanes-Oxley Compliance using Microsoft s SharePoint 2010 platform
The Recipe for Sarbanes-Oxley Compliance using Microsoft s SharePoint 2010 platform Technical Discussion David Churchill CEO DraftPoint Inc. The information contained in this document represents the current
More informationMEDIA KIT 2011 CONNECTING HEALTHCARE TO TECHNOLOGY CONNECTING HEALTHCARE TO TECHNOLOGY
MEDIA KIT 2011 EHR SCOPE, LLC MEDIA MARKETING KIT AND GUIDELINES EHR Scope offers a full range of services to medical practices, clinics and consultants. We can position your products to be in the right
More informationnorthplains Whitepaper Differentiating DAM from ECM What Do You Really Need? Connecting your world. Visually.
Whitepaper Differentiating DAM from ECM What Do You Really Need? Both analysts and organizations can agree on one thing - the recent and unprecedented rise in demand for multi-media assets has driven the
More informationDow Corning Uses Enterprise Rights Management to Help Protect Intellectual Property
Dow Corning Uses Enterprise Rights Management to Help Protect Intellectual Property Overview Country or Region: United States Industry: Manufacturing Customer Profile Dow Corning is a global leader in
More informationDigital Asset Management
A collaborative digital asset management system for marketing organizations that improves performance, saves time and reduces costs. MarketingPilot provides powerful digital asset management software for
More informationTitle: Harnessing Collaboration: SharePoint and Document Management
Title: Harnessing Collaboration: SharePoint and Document Management News Outlet: ECM Connection Author: Bob Dickerson Author Bio: Bob Dickerson is vice president of DocPoint Solutions, a subsidiary of
More informationAchieving high performance in the media and entertainment industries through application outsourcing
Achieving high performance in the media and entertainment industries through application outsourcing Companies operating in today s global commerce rely on business application systems to energize supply
More informationUnified Communications Solution Helps Network Solutions Provider Collaborate Globally
Microsoft Office System Customer Solution Case Study Unified Communications Solution Helps Network Solutions Provider Collaborate Globally Overview Country or Region: United States Industry: Telecommunications
More informationTeradata Marketing Operations. Reduce Costs and Increase Marketing Efficiency
Teradata Marketing Operations Reduce Costs and Increase Marketing Efficiency Product Insight Brochure What Would You Do If You Knew? TM What would you do if you knew your marketing efforts could be freed
More informationWHITE PAPER. CRM Evolved. Introducing the Era of Intelligent Engagement
WHITE PAPER CRM Evolved Introducing the Era of Intelligent Engagement November 2015 CRM Evolved Introduction Digital Transformation, a key focus of successful organizations, proves itself a business imperative,
More informationSoftware Firm Applies Structure to Content Management System for Greatest Value
Partner Solution Case Study Software Firm Applies Structure to Content Management System for Greatest Value Overview Country or Region: United States Industry: Professional services Software engineering
More informationChevron Drives Process Standardization and Efficiency with Mobile Decision Support
Microsoft Customer Solution Manufacturing Industry Case Study Chevron Drives Process Standardization and Efficiency with Mobile Decision Support Overview Country or Region: United States Industry: Manufacturing
More informationIBM Enterprise Content Management Product Strategy
White Paper July 2007 IBM Information Management software IBM Enterprise Content Management Product Strategy 2 IBM Innovation Enterprise Content Management (ECM) IBM Investment in ECM IBM ECM Vision Contents
More informationRunning an Agile and Dynamic Business. Business Solutions Delivered by Microsoft Services
Running an Agile and Dynamic Business Business Solutions Delivered by Microsoft Services Conducting Business in Today s Global Market When market conditions change and present new opportunities, not every
More informationThe Continuous Delivery Tool Chain: So Many Choices!
The Continuous Delivery Tool Chain: So Many Choices! Mark Sigler Senior Director, Product Management CA Technologies June 2014 2013 CA. All rights reserved. Biography Mark Sigler is CA Technologies Senior
More informationHR - A STRATEGIC PARTNER Evolution in the adoption of Human Capital Management systems
www.wipro.com HR - A STRATEGIC PARTNER Evolution in the adoption of Human Capital Management systems FUTURE READY SYSTEM FOR AN INSPIRED WORKFORCE Anand Gupta, Director, Oracle Cloud Services, Wipro Table
More informationOfficial Guide to Expatriate Healthcare & Travel Insurance Issues
Official Guide to Expatriate Healthcare & Travel Insurance Issues Media Information 2010-2011 www.travelinsurancemagazine.com Jessica@TravelInsuranceMagazine.com Telephone: 561.204.6567 Fax Number: 866.756.0811
More informationMICROSOFT U.S. BUSINESS & MARKETING ORGANIZATION
MICROSOFT U.S. BUSINESS & MARKETING ORGANIZATION Marketing team aggregates and syndicates digital content on SharePoint 2010 for greater impact, efficiency, and control The Microsoft U.S. Business Marketing
More informationAn End-to-End Multimedia Cross Publishing Solution for the evolving Media Company
PUBLISHING Modular, Configurable, Easily personalized, All-in-One Solution for Media Companies An End-to-End Multimedia Cross Publishing Solution for the evolving Media Company Advanced Editorial/ Issue
More informationInsurance Company Standardizes Processes and Controls Costs with Enterprise Project Management Solution
The Microsoft Office System Customer Solution Case Study Insurance Company Standardizes Processes and Controls Costs with Enterprise Project Management Solution Overview Country: United States Industry:
More informationContents of This Paper
Contents of This Paper Overview Key Functional Areas of SharePoint Where Varonis Helps And How A Project Plan for SharePoint with Varonis Overview The purpose of this document is to explain the complementary
More informationA Guide to Promoting your Project
Contents 1. Introduction 2. Why Promotion? 3. Channels Traditional Media i. Television ii. Radio iii. Print Digital Media 4. Planning Assigning Roles i. Coordinating ii. Speaking iii. Writing iv. Photographer
More informationAn Introduction to Customer Relationship Management Software
An Introduction to Customer Relationship Management Software A White Paper by Contents 1. What Is Customer Relationship Management? 2 2. An overview of three CRM products 5 3. In Summary 8 4. About Governor
More informationSOLUTIONS FOR MEDIA METADATA MATTERS HOW METADATA CAN HELP MEDIA COMPANIES SUCCEED. bloomberg.com/content-service
METADATA MATTERS HOW METADATA CAN HELP MEDIA COMPANIES SUCCEED METADATA TODAY For media companies operating in today s digital world, the workflows associated with producing content are more intricate
More informationUniversity Uses Business Intelligence Software to Boost Gene Research
Microsoft SQL Server 2008 R2 Customer Solution Case Study University Uses Business Intelligence Software to Boost Gene Research Overview Country or Region: Scotland Industry: Education Customer Profile
More informationMicrosoft Technology Practice Capability document. MOSS / WSS Building Portal based Information Worker Solutions. Overview
Microsoft Technology Practice Capability document Overview Microsoft Office SharePoint Server (MOSS) and Windows SharePoint Services (WSS) facilitate rapid website creation that supports specific content
More information