FICO Enterprise Fraud and Security Management. > Protection with a holistic view.

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1 FICO Enterprise Fraud and Security Management > Protection with a holistic view.

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3 > Fraud is everywhere. It s pervasive, invasive and harms customers, merchants and institutions alike. How can you keep fraud from compromising your business and your customer relationships? Let FICO help. Our Enterprise Fraud Management solutions give you world-class capabilities to prevent, detect and resolve financial fraud, across any payment method or customer channel including mobile, apps and social media. And when you successfully protect customers from fraud, their satisfaction soars. That s protection with a holistic view. we grow, Falcon s multi-tenant capability means we can easily add new regions. In addition, Falcon s component-based design fits with our IT architecture. As This is simply the best system for a growing bank facing today s fraud threats. Stuart Whitby, Head of Fraud Risk, Barclays Africa Group Limited 3

4 > Protecting the planet from fraud. FICO protects 2.5 billion active payment card accounts, nearly two-thirds of all credit card transactions and over 90% of all North American credit card transactions. We also fight fraud in a myriad of other applications and industries, from credit originations to health care and insurance claims. Our flagship fraud solution, the FICO Falcon Platform, can help your organization to: Reduce fraud losses by 50% within 12 months of deployment. Achieve regulatory compliance with a single, rules-based solution. Dramatically improve the customer experience. By identifying fraudulent transactions with pinpoint accuracy, while reducing false positives, FICO delivers the positive experiences that can drive higher levels of customer satisfaction and loyalty and keep it there. will help make our customers everyday lives easier by improving security and protecting them against fraud. FICO s solutions are also an important part of our Falcon next-generation architecture for risk management. Freddy Syversen, Chief Executive Officer, EnterCard Group 4

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6 > One platform. Decades of innovation. The FICO Falcon Platform provides end-to-end fraud, security and compliance management. It incorporates FICO s deep expertise in predictive analytics and two decades experience in fraud management. Proven core functionality. The FICO Falcon Platform provides core event processing, monitoring, rule management and case management services for all transactions (monetary and non-monetary). This advanced platform can protect payment cards and non-card electronic payments such as ACH, wire, person-toperson as well as deposit and other online/mobile banking activity. Protection for every payment method. These core capabilities can be used in conjunction with one or more Platform Modules for payment methods such as credit, e-payments, online banking, debit, mobile payments and more. More from your investment. Together, the Platform Modules and the Falcon Platform s core technology can be used to handle all of your organization s transactional fraud management needs. The Falcon analytic solutions are designed to share data across all Platform Modules, allowing you to extend your investment to fight financial fraud in other areas of your business. FICO offers flexible licensing choices, including traditional on-premises deployment, hosted solutions and multiple cloud-based options. 6

7 The FICO Falcon Platform offers flexible capabilities that allow institutions to process the fraud events of their choice; its wide range of standard fraud detection and prevention capabilities is complemented by optional software add-ons and custom solutions. Simulation & Optimization Business Intelligence Custom Solutions Investigative Case Management Authentication Programming Interface Prepaid FICO Fraud Resolution Manager Rule Management Data & Event Processing Engine Case Management Platform Modules Mobile Payments Debit Software Add-Ons FICO Application Fraud Manager FICO Identity Resolution Engine Credit E-Payments 7

8 > Build unique defenses. Software add-ons allow you to develop superior fraud detection capabilities. FICO Identity Resolution Engine determines identity and protects legitimate customers. At the same time, it discovers hidden relationships between fraudsters and fraud networks. FICO Application Fraud Manager helps financial organizations to prevent first-party and third-party fraud at the source, via predictive analytic models in new accounts applications. FICO Fraud Resolution Manager communicates with customers, interactively, in real-time over their channel of choice, such as text, phone call or . It also provides automated, high-volume case processing. Customize your solution today and as you grow. Tailor your fraud solutions to suit your unique environments, and scale with your business. Business Intelligence solutions extract data from the FICO Falcon Platform, creating custom reports and analytics that provide actionable insights. Investigative Case Management solutions help to speed resolution, using FICO s sophisticated, highly flexible case management framework. Dashboarding features support team management, reporting and auditing. Simulation and Optimization solutions let you check the impact of new rules or strategies before they go into production, and understand how decision strategies may affect customer behaviors. impressed us most, was that even as an industry leader, FICO has not become complacent, but continues to innovate. What CEB, Enterprise Fraud Management Vendor Landscape, Arlington VA, 2012, page 26 8

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11 > Forge customer relationships that last. Today, customers are looking for financial relationships that extend beyond transactions. They expect their providers to look out for their best interests with proactive, effective protection from the damage of financial fraud. Customers also don t want to be inconvenienced by having legitimate transactions declined, or by superfluous requests to validate questionable ones. At the same time, effective fraud management boosts customer satisfaction. In short, customers expect you to understand them in the context of their entire financial relationship. Firms that do this can be rewarded with long-lasting profitable customer relationships. FICO s holistic approach can play an important role. It allows fraud to be detected and stopped early, protects against future threats and verifies customer identity across all channels. Risk: The compliance connection. Fraud schemes are constantly changing, as fraudsters exploit new channels and ways to commit their crimes. Traditional authentication solutions for fraud management are easily outsmarted; regulatory audits suggest that integrated fraud defense solutions are effective, as is moving from static solutions to a behavioral-based approach. FICO fraud management solutions detect up to 44% more fraud than traditional, multi-factor authentication. With FICO, you can help ensure compliance with always-changing global regulatory requirements. experience is a new and important component of successful fraud management. S&R pros have come realize that it s important to balance the ability to detect Customer criminal activity with user experience. Big Data In Fraud Management: Variety Leads to Value and Improved Customer Experience, Forrester Research, Inc. October 16, 2013 To learn more about how FICO s holistic approach to fighting financial fraud can benefit your organization, and your customers, contact a FICO fraud professional today or visit 11

12 For more information North America Latin America & Caribbean Europe, Middle East & Africa Asia Pacific (0) FICO, Falcon and Make every decision count are trademarks or registered trademarks of Fair Isaac Corporation in the United States and in other countries. Other product and company names herein may be trademarks of their respective owners Fair Isaac Corporation. All rights reserved. 4034BR 08/14 2,000