Oakland County Department of Information Technology Project Scope and Approach

Transcription

1 Oakland County Department of Information Technology Project Scope and Approach Project Name: Load Balancer System Implementation Project ID: T64186LB Leadership Group: Information Technology Steering Committee Department: Information Technology Division: Technical Systems and Networking Project Sponsor: Chris Timms Date Requested: 5/20/14 PM Customer No. 186 Request Type: New Development IT Team Name: Server Administration IT Team No: 6 Project Manager/Leader: Mahesh Parab Account Number: Account Description: Technical Systems and Networking Customer Name: Information Technology Grant Funded? No Mandate? No Mandate Source: Project Goal To extend Load Balancer system to all application servers so that reliability of systems will be improved. Business Objective To extend Load Balancer system to all application servers so that reliability of systems will be improved. Major Deliverables Migration of Threat Management Gateway (TMG) to NetScaler. Migration of ISAPI to NetScaler. Application changes for Land, E-Health, Courts, Finance, CLEMIS, E-Gov, Internal Services, and TSN applications as required. Updated DR Toolkits. Approach Project team will work with Server Admin to design the NetScaler solution, migrate TMG, and ISAPI. Project team will work with developers supporting the Land, E-Health, Courts, Finance, CLEMIS, E-Gov, and Internal Services for the application impacts, application modification, and testing as required. Form Rev. 05/08/2012 Page 1 Project Rev. 6/26/2014

2 Oakland County Department of Information Technology Project Scope and Approach Project Name: Load Balancer System Implementation Project ID: T64186LB Research & Analysis SEMCOG County IT Collaboration Research Nothing Found Gartner Research Recommendation Nothing Found NACo Application Store Nothing Found Benefits See Return on Investment (ROI) Analysis Document Impact Number of Users All Divisions All Leadership Groups All Risk Business Environment Low Little or no impact to existing business processes. Technical Environment Medium Previously implemented technologies with new aspects and/or new requirements. Assumptions Staffing IT staffing resources will be available for the hours indicated per the attached project plan. Other Staffing: additional staffing will be available as follows: Role: Name Hours per Day Project Sponsor: Chris Timms As needed Form Rev. 05/08/2012 Page 2 Project Rev. 6/26/2014

3 Oakland County Department of Information Technology Project Scope and Approach Project Name: Load Balancer System Implementation Project ID: T64186LB Facilities N/A Technical N/A Funding Information Technology Other Refer to the Estimates and Assumptions document in Clarity. Priority Constraints N/A Exclusions N/A Form Rev. 05/08/2012 Page 3 Project Rev. 6/26/2014

4 Oakland County Department of Information Technology Project Scope and Approach Project Name: Load Balancer System Implementation Project ID: T64186LB PROJECT PHASE AUTHORIZATION Phase(s): All Total Estimated Application Services Hours: 683 Cost: $83,326 Total Estimated Technical Systems Hours: 1,173 Cost: $83,570 Total Estimated CLEMIS Hours: 80 Cost: $9,760 Total Estimated Internal Services Hours: 40 Cost: $4,880 IT Application Services Division Manager Approval: IT Technical Systems Division Manager Approval: IT CLEMIS Division Manager Approval: IT Internal Services Division Manager Approval: IT Management Approval: Approved: Yes No Reason: Project Sponsor Approval: Title: PROJECT SUMMARY Authorized Development (see above) Hours: 1,976 Cost: $181,536 Preliminary Estimated Development for Future Phases Hours: Cost: Grand Total Estimated Development Hours: 1,976 Cost: $181,536 Form Rev. 05/08/2012 Page 4 Project Rev. 6/26/2014

5 Oakland County Department of Information Technology Project Scope and Approach Project Name: Load Balancer System Implementation Project ID: T64186LB Customer Acceptance of Product: PROJECT COMPLETION AUTHORIZATION Title: Project Office Review: Form Rev. 05/08/2012 Page 5 Project Rev. 6/26/2014

6 - Load Balancer System Implementation Provide an Enhanced Application Service Offering Information Technology Strategic Plan Alignment Increased application integration and standardization through web services Integrate mobility and location based services in business applications Promote and utilize shared services through the use of cloud technologies to offset costs and expland product offerings to customers Increase the agility and responsiveness of business units by expanding customer analytics Leverage the County's web presence as a branded consolidated point of access to all County information and services Centralize and standardize identity and access management for all applications and content Improve the quality, reliability, and availability of all applications X Enhance ability to provide effective and timely customer service Advance the use of IT Library (ITIL) best practice framework for IT Service Management Implement Configuration Management Database to better identify IT Assets Provide a high-quality training program to empower employees through technology Utilize a formalized customer communication plan Build IT Staff expertise through professional development Expand capacity through ongoing organization review and right sourcing Implement a Standardized Strategy Deliver services using a standardized shared technology infrastructure whereever possible X Improve service availability through network design and management strategies X Implement a consolidated security management strategy Enhance capacity planning and recovery managment strategies X Develop and implement a policy for personally owned devices and services Adopt an enterprise architecture approach to technology planning, design, and implementation Run Date 6/16/2014 Page 1 of 1

7 Project Summary Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Benefits/Savings: Tangible Benefits Subtotal: Cost Avoidance Subtotal: Costs: Development Services Subtotal: 175, ,864 Hardware Subtotal: Software Subtotal: Subtotal Training Subtotal: Other Subtotal: Annual Statistics: Annual Total Savings Annual Total Costs 175, ,864 Annual Return on Investment (175,864) (175,864) Annual Costs/Savings Ratio 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Project Cumulative Statistics: Cumulative Total Savings Cumulative Total Costs 175, , , , , , ,864 Cumulative Return on Investment (175,864) (175,864) (175,864) (175,864) (175,864) (175,864) (175,864) Cumulative Cost/Savings Ratio 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Year Positive Payback Achieved State or Federal Mandate? Signatures: NO PAYBACK Benefits Reviewed By Project Sponsor Costs (including IT Resources) Reviewed By Information Technology Project Manager T64186LB ROI.xlsx/Project Summary Page 1 REV: February 24, 2012

8 Savings Detail Benefit/Savings Description Project Savings Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Savings Load balancing will improve the overall application availability and responsiveness. Intangible Benefit 0 Load balancing will provide more flexibility to scale up the application server infrastructure to meet application demand. Intangible Benefit 0 Load balancing will prevent an application server from becoming a single point of failure, thus improving business continuity. Intangible Benefit 0 Replacing a EOL Product TMG Intangible Benefit 0 Consolidating to single product for reverse proxy Intangible Benefit 0 TMG Licensing Intangible Benefit ISAPI Licensing Intangible Benefit 0 Annual Multiplier T64186LB ROI.xlsx/Savings Detail Page 2 REV: February 24, 2012

9 Savings Detail Project Savings Benefit/Savings Description Category Load balancing will improve the overall application availability and responsiveness. Intangible Benefit Load balancing will provide more flexibility to scale up the application server infrastructure to meet application demand. Intangible Benefit Load balancing will prevent an application server from becoming a single point of failure, thus improving business continuity. Intangible Benefit Replacing a EOL Product TMG Intangible Benefit Consolidating to single product for reverse proxy Intangible Benefit TMG Licensing Intangible Benefit ISAPI Licensing Intangible Benefit Affects Project ROI? Potential Savings Extensions Y1 Y2 Y3 Y4 Y5 Y6 Y1 Y2 Y3 Y4 Y5 Y6 T64186LB ROI.xlsx/Savings Detail Page 3 REV: February 24, 2012

10 Savings Summary Benefit/Savings Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Tangible Benefit: Tangible Benefits Subtotal: Cost Avoidance: Cost Avoidance Subtotal: Intangible Benefit: Load balancing will improve the overall application availability and responsiveness. Load balancing will provide more flexibility to scale up the application server infrastructure to meet application demand. Load balancing will prevent an application server from becoming a single point of failure, thus improving business continuity. Replacing a EOL Product TMG Consolidating to single product for reverse proxy TMG Licensing ISAPI Licensing Savings Total: T64186LB ROI.xlsx/Savings Summary Page 4 REV: February 24, 2012

11 Cost Detail Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost Annual Multiplier Affects Project ROI? Y1 Y2 Y3 Y4 Y5 Y6 IT Hours - New Development Development Svcs IT - Information Technology / HR 1, ,864 X IT Hours - System Maintenance Development Svcs IT Hours - Customer Support Development Svcs IT Hours - Planned Maintenance Development Svcs User Hours - New Development Development Svcs 0 User Hours - PTNE/OT Development Svcs 0 Contractor Professional Services Development Svcs 0 Application server - Acquisition/Upgrade (Virtual Server) IT - Information Technology / ,350 0 x x x x x x Server Rack Mount Oracle Enterprise Per Processor - Includes Year 1 Maintenance 21,372 0 Oracle Enterprise Per Processor - Year 2 and Beyond 3,432 0 MS SQL Server Standard Per Processor - Includes Year 1 Maintenance 4,725 0 MS SQL Server Standard Per Processor - Year 2 and Beyond MS SQL Server Enterprise Per Processor - Includes Year 1 Maintenance 19,693 0 MS SQL Server Enterprise Per Processor - Year 2 and Beyond 3,939 0 Websphere Basic Per Processor Single/Dual Core - Includes Year 1 Maintenance 3,506 0 Websphere Basic Per Processor Single/Dual Core - Year 2 and Beyond Websphere ND Per Processor Single/Dual Core - Includes Year 1 Maintenance 13,180 0 T64186LB ROI.xlsx/Cost Detail Page 5 REV: February 24, 2012

12 Cost Detail Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost Annual Multiplier Affects Project ROI? Y1 Y2 Y3 Y4 Y5 Y6 Websphere ND Per Processor Single/Dual Core - Year 2 and Beyond 2,635 0 SSL Certificate Internet Access Project Staff Training Training 0 User Training Training 0 TBD ANN 0 TBD ANN 0 TBD ANN 0 T64186LB ROI.xlsx/Cost Detail Page 6 REV: February 24, 2012

13 Cost Detail Project Cost Cost Description Category IT Hours - New Development Development Svcs IT Hours - System Maintenance Development Svcs IT Hours - Customer Support Development Svcs IT Hours - Planned Maintenance Development Svcs User Hours - New Development Development Svcs User Hours - PTNE/OT Development Svcs Contractor Professional Services Development Svcs Application server - Acquisition/Upgrade (Virtual Server) Server Rack Mount Oracle Enterprise Per Processor - Includes Year 1 Maintenance Oracle Enterprise Per Processor - Year 2 and Beyond MS SQL Server Standard Per Processor - Includes Year 1 Maintenance MS SQL Server Standard Per Processor - Year 2 and Beyond MS SQL Server Enterprise Per Processor - Includes Year 1 Maintenance MS SQL Server Enterprise Per Processor - Year 2 and Beyond Websphere Basic Per Processor Single/Dual Core - Includes Year 1 Maintenance Potential Cost Extensions Y1 Y2 Y3 Y4 Y5 Y6 175, Websphere Basic Per Processor Single/Dual Core - Year 2 and Beyond Websphere ND Per Processor Single/Dual Core - Includes Year 1 Maintenance T64186LB ROI.xlsx/Cost Detail Page 7 REV: February 24, 2012

14 Cost Detail Cost Description Project Cost Category Potential Cost Extensions Y1 Y2 Y3 Y4 Y5 Y6 Websphere ND Per Processor Single/Dual Core - Year 2 and Beyond SSL Certificate Internet Access Project Staff Training User Training TBD TBD TBD Training Training T64186LB ROI.xlsx/Cost Detail Page 8 REV: February 24, 2012

15 Cost Summary Cost Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Development Services: IT Hours - New Development 175, ,864 IT Hours - System Maintenance IT Hours - Customer Support IT Hours - Planned Maintenance User Hours - New Development User Hours - PTNE/OT Contractor Professional Services Development Services Subtotal: 175, ,864 Hardware: Hardware Subtotal: Software: Software Subtotal: : Application server - Acquisition/Upgrade (Virtual Server) Subtotal Training: Training Subtotal: Other: Other Subtotal: Costs Total: 175, ,864 T64186LB ROI.xlsx/Cost Summary Page 9 REV: February 24, 2012

16 Assumptions Date 20-May-14 Assumption Description Cost Detail - Line hours from the Workbench WBS includes Scope, Contingency and PM, at blended rate of $89 for TSN and IT resources. T64186LB ROI.xlsx/Assumptions Page 10 REV: February 24, 2012