Investor Presentation

Transcription

1 Humanising Financial Services Across Asia Investor Presentation Financial Results Fourth Quarter & Full Year FY February

2 Table of Contents Executive Summary 2 Financial Performance 12 Prospects & Outlook 29 Appendix: Business Sector Review 1) Community Financial Services 35 2) Global Banking 42 3) Maybank Singapore 47 4) Bank Internasional Indonesia 50 5) Other Segments 55 6) Other Affiliates 59 7) Quarterly Financial Summary 62 1Financial Results: 12 Months FY2013 ended 31 December 2013

3 FY2013 Performance Highlights The Group registered strong all-round FY2013 financial performance Profitability Loans Deposits Achieved full year ROE of 15.1%, meeting headline KPI target despite a slower 1H PATAMI was higher by 14.0% YoY, reaching RM6.55 billion - a record high for the Maybank Group. Group s loans grew by 14% YoY and domestic loans expanded 11.9% YoY (industry: 10.6% YoY) with loans growth in Community Financial Services at 12.2% YoY and Global Banking loans growth of at 11.2%. International loans growth also higher at 17.6% YoY driven by loans growth in Indonesia at 27.9% YoY and Singapore at 13.6% YoY. Deposit growth kept pace with loans growth total deposits grew 14.0% YoY. Domestic deposits grew 14.0% and non-domestic deposits grew 14.4% YoY. Group loans-to-deposit ratio was 89.9% and Group-level CASA ratio at 36.1%. 4 5 Asset Quality Capital Asset quality continues to improve; gross impaired loans ratio at 1.48% as at 31 Dec 2013, a 30 bps improvement from a year ago. Net charge-off rate maintained at 23 bps for FY2013 and loan loss coverage improved to 107.5%. Group total capital at 15.43% and CET1 at 11.02% as at 31 Dec 2013 (assuming an 85% DRP reinvestment rate). 6 Dividends Final net dividend of 31 sen per share amounting to RM2.75 billion. This brings total FY2013 net dividend to RM4.71 billion representing a net dividend payout ratio of 71.9%. 2

4 Key Performance Targets FY2013 Maybank meets Group-level targets set for FY2013 Key Performance Indicators FY2013 Targets FY2013 Achievement Industry Average Peer Average (FY2013) Headline KPI Peer Return on Equity 15.0% 15.1% % Other targets Group Loans Growth 12.0% 14.0% - Malaysia 12.0% 11.9% 10.6% Singapore 11.0% 13.6% 17.0% Indonesia 22.0% 27.9% 22.0% Group Deposits Growth 12.0% 14.0% % 9.8% 15.7% 16.1% 13.8% Notes: Peer comparisons are computed for selected banks. Headline KPIs, group loans growth and group deposit growth are based on the average for selected Singaporean and Malaysian banks with regional operations. Loans growth in MY, SG and INR are based on the average YoY loan growth rate for loans disbursed by selected banks in their respective markets. 3

5 The strategic priorities that we set for FY2013 Continued focus on regionalisation, performance & productivity to drive future growth 1 Raise the tempo for Regionalisation 2 Accelerate the move to a High Performance Culture 3 Change the Cost Structure Key Achievements Key Achievements Key Achievements Continued development of network capabilities in the region: Indonesia : 422 branches Philippines: 78 branches Continued roll out of business lines to non-domestic markets: Regional Wealth Management Singapore Regional Cash Management Singapore & Indonesia Global Markets Singapore & Indonesia Islamic Banking - Singapore Roll out of operational efficiency programme for Malaysia CFS Strengthen application of risk based pricing & risk adjusted performance measures Development of regional organisational structure Increased focus on productivity levels in backoffice, middle office and front office Granular tracking of major expenditures and prioritisation to ensure positive JAW position Development of Strategic Cost Management Programme in non-domestic markets 4 4

6 Maybank s Performance Across Home Markets International PBT growth at 12.7% YoY and on track with Group s international contribution target PBT Contribution by Market Malaysia Singapore Indonesia Total International PBT growth by markets on RM basis (%) CY2011** Dec - FY2011 Jun FY2012 Dec - CY2011 Dec FY2013 Dec - FY2012 Dec Malaysia 10.2% 5.2% 12.1% Singapore 17.2% 18.8% 9.8% Indonesia 19.7% 59.8% 18.8% 75.8% 76.2% 69.8% 69.7% Total International * 7.9% 45.4% 12.7% * Includes all other international operations 30.2% 30.3% 24.2% 23.8% 14.2% 15.1% 14.4% 14.1% 4.6% 5.0% 7.0% 7.4% FY2011 CY2011 FY2012 FY2013 PBT (RM bil) FY2011 CY2011 FY2012 ** FY2013 Group Malaysia* Singapore# Indonesia^ Total International * Malaysia = Domestic Banking Ops, Investment Banking, Insurance & Asset Management, Group Elim, Group Adjustment, Other Subsidiaries # Singapore = Singapore Branch and Kim Eng Group ^ Indonesia = BII and Maybank Syariah Indonesia. **PBT for CY2011 includes six months PBT in second half FY

7 6 Review of 5-Year Strategic Objectives (1/5) Strong funding franchise and financing position in domestic market Strategic Objective 1: Undisputed No. 1 Retail Financial Services provider in Malaysia by 2015 Deposits Dec-11 Dec-12 Mar-13 Jun-13 Sep-13 Dec-13 Dec-13 vs. Dec-12 Total Deposits 17.4% 17.1% 16.8% 17.7% 17.7% 18.2% 1 Total Core Retail Deposits 18.1% 18.3% 18.3% 18.3% 18.7% 19.0% 2 Retail CASA 23.3% 23.6% 23.3% 23.1% 23.9% 24.8% 1 Retail Savings 28.1% 28.2% 28.19% 28.0% 27.5% 29.8% 1 Retail Fixed Deposits (FD) 15.1% 15.2% 15.3% 15.4% 15.6% 15.7% 2 Loans MBB Rank ^ Total Consumer/Household 16.4% 17.0% 17.1% 17.1% 17.1% 17.2% 2 Auto (Purchase of transport vehicles) 19.2% 20.2% 20.3% 20.5% 21.0% 21.5% 2 Total Mortgage* 13.2% 13.4% 13.3% 13.3% 13.2% 13.1% 2 Credit Cards # 15.3% 15.2% 15.3% 15.4% 15.3% 15.1% 2 Unit Trust 63.9% 60.2% 58.5% 57.6% 56.8% 55.8% 1 Dec-11 Dec-12 Mar-13 Jun-13 Sep-13 Dec-13 Dec-13 Vs MBB Rank^ Dec-12 Internet Banking 3 months Active Users 35.68% 34.1% 34.1% 34.0% 34.31% N/A N/A 1 Mobile Banking 1 month Active Users 87.0% 80.5% 75.7% 76.7% N/A N/A 1 Branch Network 19.0% 19.0% N/A 20.0% 23.0% 20.0% 1 * Refers to Housing & Shophouse Loans # The above market share for Cards refers to Receivables. In terms of Cardbase, Billings and Merchant Sales, Maybank is ranked No. 1. ^ MBB ranking as at Sep 13 The above industry figure includes commercial banks and Non-Financial Institutions

8 Review of 5-Year Strategic Objectives (2/5) Global Banking on track with regional roll-out plan, with Maybank Kim Eng gaining improved recognition Strategic Objective 2: Leading ASEAN wholesale bank eventually expanding to Middle East, China & India NOTABLE DEALS COMPLETED FROM JAN DEC 2013 Malaysia Malakoff Power Bhd RM 5.8 billion Sukuk Sole Principal Adviser, Lead Arranger, Lead Manager, Facility Agent, Shariah Adviser, Trustee & Security Agent January 2013 Philippines Malaysia Sime Darby Global Berhad USD 1.5 billion Multi-Currency Sukuk Issuance Programme Joint Principal Adviser, Joint Lead Arranger, Joint Lead Manager, Dealer, Bursa Listing Agent & Joint Shariah Adviser January 2013 Vietnam Malaysia AirAsia X Berhad RM 1.14 billion IPO Joint Global Coordinator, Joint Bookrunner, Joint Managing Underwriter and Joint Underwriter July 2013 Indonesia Malaysia Battersea Project Holding Co Ltd & Battersea Project Phase 1 Holding Co Ltd GBP790.2 million Syndicated Tl/RC/BG Facilities Joint Mandated Lead Arranger & Lender October 2013 Philippines Singapore Swiber Holdings Ltd USD 500 million Multicurrency Islamic Trust Certificate Issuance Programme Programme Sole Lead Arranger, Bookrunner, Global Coordinator August 2013 Hong Kong Regional League Table Mergers & Acquisitions Ranking Advisor Ranking Advisor Ranking Advisor 1 Morgan Stanley 2 JP Morgan 2 1 Goldman Sachs Morgan Stanley 3 HSBC Bank 3 Credit Suisse 3 Regional League Table Regional Bonds 1 UBS 2 Deutsche Bank Goldman Sachs 4 Credit Suisse 4 JP Morgan 4 CIMB 7 Maybank 8 Maybank 10 Maybank Ranking Advisor Ranking Advisor Ranking Advisor Travellers International Hotel Group Inc PHP 18 billion IPO Joint Global Coordinator, Joint Bookrunner & Joint Lead Manager Vingroup USD250 million Syndicated Loan Mandated Lead Arranger & Bookrunner PT Matahari Departmental Store Tbk IDR 14.6 trillion Share Placement Co-Lead Manager San Miguel Corporation USD 1.5 billion Syndicated Revolving Credit Loan Mandated Lead Arranger and Bookrunner Huawei Tech Investment Co Ltd USD 1.5 billion Syndicated Term Loan and Revolving Credit Facility Mandated Lead Arranger 1 HSBC Bank 1 HSBC Bank 1 HSBC 2 SCB 2 SCB 2 UBS 3 CIMB 3 CIMB 3 Citi 4 DBS Group 4 DBS Group 4 Ind & Comm Bank of China November 2013 October 2013 March 2013 April 2013 September Maybank 5 Maybank 14 Maybank Source: Bloomberg, Dec 2013 Countries : Malaysia, Indonesia, Singapore, HK, Philippines, Thailand & Vietnam 7 7

9 Review of 5-Year Strategic Objectives (3/5) The clear leader in Insurance & Takaful, Life & Family and General with diversified distribution channels Strategic Objective 3: Undisputed Insurance & Takaful Leader in Malaysia and Emerging Regional Player Life / Family (New Business) Market Share By Line of Business By Channel AIA (+ING) Ins. & Tak. Etiqa Ins. & Tak. Prudential Ins. & Tak. General Insurance and Takaful Market Share Etiqa Ins. & Tak. Allianz Insurance AmGeneral Insurance No. 2 in Life/Family (New Business) No. 1 in General Insurance and Takaful 14.2% 18.0% 15.5% 0.0% 5.0% 10.0% 15.0% 20.0% 10.7% 9.9% 12.4% 0.0% 5.0% 10.0% 15.0% General Takaful 18% Credit 36% INSURANCE & TAKAFUL Life 22% Family 30% Single Premium 9% LIFE & FAMILY Group 7% Regular Premium- New Business 8% General 30% Regular Premium- Renewal 40% By Class Singapore 2.1% Brunei 0.2% Enterprise Corporate 20.3% Direct Retail Distribution 2.7% Regional Distribution 1.9% Misc 14% GENERAL INSURANCE & GENERAL TAKAFUL MAT 29% Reinsurance 0.4% Fire 14% INSURANCE & TAKAFUL Banca Maybank 30.6% Banca 3rd Party 6.9% Agency 34.9% Motor 43% Notes: Market Share is for period Oct 12 Sep 13 (Source: LIAM / ISM Statistics) 8 8

10 Review of 5-Year Strategic Objectives (4/5) International PBT contribution at 30.3% for FY2013 Strategic Objective 4: Truly regional organisation with approx. 40% of pre-tax profit derived from international operations by 2015 FY13 International: 34.4% Net Income 6.1% 13.6% International: 30.3% Profit Before Tax 8.8% 7.4% International: 37.9% Gross Loans* 7.9% 7.2% 14.7% RM18.5b 65.6% 14.1% RM8.9b 69.7% 22.8% RM361.9b 62.1% FY12 Malaysia Singapore Indonesia Others 5.4% 15.1% 8.8% 7.0% 8.2% 6.4% 14.7% RM16.8b 64.8% 14.4% RM7.9b 69.8% 22.1% RM317.3b 63.3% International: 35.2% International: 30.2% International: 36.7% * Excludes unwinding of interest & EIR adjustment 9

11 Review of 5-Year Strategic Objectives (5/5) Maybank Islamic is the third largest Islamic bank globally with a financing market share of 30.6% in Malaysia Strategic Objective 5: Global leader in Islamic Finance Maybank Islamic PBT 1,393.4 Maybank Islamic Contribution to Maybank Domestic Financing as at Dec , % Y-o-Y Maybank Islamic, 38.9% Maybank Convention al Domestic, 61.1% Year Contribution Dec % Dec % Dec-09 Dec-10 Dec-11 Dec-12 Dec-13 Maybank Islamic Market Share (Malaysia) Global Position: 3 rd Largest Islamic Bank 35.0% 30.0% 25.0% 20.0% 26.2% 23.2% 28.9% 28.1% 26.8% 22.5% 22.1% 22.5% 30.6% 23.8% Bank 2012* Total Assets 2012 (US$ b) Al Rajhi Bank, Saudi 71 1 KFH, Kuwait 52 2 Maybank Islamic, Malaysia 30 3 National Commercial Bank, Saudi 28** 4 Dubai Islamic Bank, UAE 26 5 Rank % Dec-12 Mar-13 Jun-13 Sep-13 Dec-13 Financing Deposit Bank Rakyat, Malaysia 25 6 Maybank Islamic is the third largest Islamic Bank globally by asset size Source: EY World Islamic Banking Competitiveness Report Note: *Exclude Iran

12 Table of Contents Executive Summary 2 Financial Performance 12 Prospects & Outlook 29 Appendix: Business Sector Review 1) Community Financial Services 35 2) Global Banking 42 3) Maybank Singapore 47 4) Bank Internasional Indonesia 50 5) Other Segments 55 6) Other Affiliates 59 7) Quarterly Financial Summary 62 11Financial Results: 12 Months FY2013 ended 31 December 2013

13 Adoption of New Accounting Standards / Guidelines During the financial year, the Group and the Bank have adopted new/revised MFRSs and new Bank Negara Malaysia (BNM) guidelines effective from 1 January 2013 onwards. Key changes of new/revised accounting standards to the financial statements of the Group and the Bank were attributable to the adoption of: MFRS 119 Employee Benefits (Revised 2011) MFRS 12 Disclosure of Interests in Other Entities MFRS 13 Fair Value Measurement Amendments to MFRS 101 Presentation of Financial Statements Presentation of Items of Other Comprehensive Income Changes in Presentation of Net income from insurance and Takaful business Key changes of new guidelines issued by BNM: The Financial Services Act 2013 came into force on 30 June 2013 and with that, BNM had issued a new Policy Document on Financial Reporting, which require additional disclosures on insurance-related information. BNM had on 28 November 2012 released the updated guidelines for Capital Adequacy Framework (Capital Components) and Capital Adequacy Framework for Islamic Banks (Capital Components) on the computation of capital adequacy ratios for conventional banks and Islamic banks respectively, required to be applied effective from 1 January 2013 onwards. 12

14 Earnings Summary PATAMI growth on the back of higher net income and managed overheads growth RM million FY2013 FY2012 (Restated) YoY Q4 FY13 Q3 FY13 Net interest income 9, , % 2, ,392.9 Net Fund based income (Islamic Banking) 2, , % Net Fund Based income 11, , % 3, ,037.1 Non-interest income 5, , % 1, ,485.1 Fee based income (Islamic Banking) (3.7)% Net income from insurance business* (48.3) 640.0% Net Fee Based income 6, , % 1, ,785.1 Net income 18, , % 4, ,822.2 Overhead expenses (8,927.9) (8,232.4) 8.4% (2,334.2) (2,221.4) Impairment losses (880.1) (797.0) (10.4%) (67.3) (292.9) Operating profit 8, , % 2, ,307.9 Share of profits in associates (8.7)% Profit before taxation and zakat 8, , % 2, ,352.4 Profit after Tax and Minority Interest (PATAMI) 6, , % 1, ,746.3 EPS - Basic (sen) % * Net of insurance claims 13 13

15 Key Performance Ratios Stable year-on-year performance and in line with guidance set 14 (%) FY2013 FY2012 Variance CY2011 FY2011* Return on Equity bps Net Interest Margin (post-mfrs 10) (5) bps - - Net Interest Margin (pre-mfrs 10) (8) bps Fee to Income Ratio (post-mfrs10) % - - Fee to Income Ratio (pre-mfrs10) bps Loans-to-Deposit Ratio bps Cost to Income Ratio # (post-mfrs10) bps - - Cost to Income Ratio # (pre-mfrs10) % Asset Quality Gross Impaired Loans Ratio bps Net Impaired Loans Ratio bps Loans Loss Coverage % Net Charge off rate (bps) Capital Adequacy (Group)^ Common Equity Tier 1 Ratio bps Total Capital Ratio (42) bps # Total cost excludes amortisation of intangibles for BII and Kim Eng ^ Figures for CY2011, FY2011 and FY2012 are adjusted for dividend payment and reinvestment made under the Dividend Reinvestment Plan (DRP) and figures for FY2013 are assuming 85% reinvestment rate * Financial year from 1 July 2010 to 30 June 2011

16 Business Sector Performance (1/2) Net income grew 10.5% supported by higher revenue across all business segments Net Income (RM million) +10.5% 18,538 16,773 6, % 7,318 Global Banking (GB) +4.0% 2,301 2,270 1,711 1,696 1,279 1,536 5,137 FY2012 5,330 FY % -0.9 % +20.1% +3.8% +10.6% 1,403 1,552 Total Community Financial Services Corporate Banking Global Markets Investment Banking International Banking Insurance, Takaful & Asset Management Operating Profit before Impairment Losses (RM million) +12.5% 9,610 8,541 Total +8.8% 3,324 3,618 Community Financial Services Global Banking (GB) -2.4% -1.6% 1,897 1,852 1,479 1, % ,629 2,567 Corporate Banking Global Markets Investment Banking International Banking FY2012 FY % -2.4% +1.9% Insurance, Takaful & Asset Management Note: Net income & operating profit before impairment losses for group includes expenditures of Head Office & Others of RM1.16 billion for 12 Months ended 31 Dec 2013 and RM1.93 billion for 12 Months ended 31 Dec

17 Business Sector Performance (2/2) Fee-based income was overall stronger, with strongest growth on investment banking and insurance sectors Net Fund Based Income rose 8.4% +8.4% 11,917 10,996 Global Banking (GB) +12.8% FY2012 FY % RM million 5,205 5,606 1, % 1, % +19.1% , % 3, % 931 RM million Total 6,622 5,777 Community Financial Services Fee-based Income increased by 14.6% +14.6% +2.9% 1,665 1,713 Corporate Banking Global Markets Investment Banking International Banking -16.3% Global Banking (GB) -2.4% -15.8% , , % +1.9% 1,344 1,615 1,648 Insurance, Takaful & Asset Management FY FY % 620 Total Community Financial Services Corporate Banking Global Markets Investment Banking International Banking Insurance, Takaful & Asset Management 16 Note: Net fund based income includes expenditures of Head Office & Others of RM863.7 million for FY13 and RM872.3 million for FY12. Fee-based income includes expenditures of Head Office & Others of RM300.2 million for FY13 and RM1,050.3 million for FY12

18 Non-Interest Income Non-interest income up 10.4% from higher commissions & fees, investment & trading income and forex gains 5, % 5,882 FY2012 FY2013 RM million +11.7% 3,544 3, % +15.5% 1,292 1,119 1, % % -3.6% 18-1,991.0% ( ex Insurance & Islamic fee income) Non-interest income Commission, service charges and fees Investment & Trading Income Unrealised gain/ (losses) on securities & derivatives Foreign Exchange Profit Other Income -48 Net income from insurance and Takaful business* Fee income from Islamic operations 17 * Restated figures for 12 months ended 31 Dec FY2012 post-mfrs 10 application

19 Fee Income Growth Trends Fee income registering long term growth driven by higher commissions, service charges and fees Fee to income ratio (pre MFRS 10) Fee to income ratio (post MFRS 10) CY2011 FY2012 FY % 38.7% 39.3% % 35.7% Post MFRS 10 4,220 4,916 5,634 5,777 6,622 FY2010 FY2011 CY2011 FY2012 FY2013 Commission, service charges and fees Investment & Trading Income Unrealised gain/(losses) on securities & derivatives Foreign Exchange profit Other Income Net income from Insurance & Takaful Business * Fee based income for CY 2011 includes six months income in second half FY ^ Pre MFRS 10 ** Post MFRS 10 Fee Income from Islamic Operations Net Income from Insurance & Takaful Business Other Income Foreign Exchange Profit Unrealised gains / (losses) on securities & derivatives Investment & Trading Income Fee income from Islamic Operations FY2010^ 2, (20) ,220 FY 2011^ 2, (38) ,916 CY 2011*^ 3, (108) ,634 FY 2012** 3,173 1, (48) 497 5,777 FY2013** 3,544 1,292 (345) 1, , Total

20 Group Overheads For FY2013, Group registers a positive JAW of 2.1% Positive Jaws FY2011 FY2012 FY2013 YoY Income Growth (%) 8.9% 12.0% 10.5% YoY Overhead Growth (%) (14.2%) (9.4%) (8.4%) JAWS (5.3%) 2.6% 2.1% Group overheads composition (RM mil) FY13 FY12 YoY 1QFY13 2QFY13 3Q FY13 4QFY13 QoQ Personnel costs 4, , % 1, , , ,208.6 (2.1)% IT Expenses % (21.4)% Marketing Expenses % % Admin, general expenses, fees & brokerage and establishment costs 2, , % % Total 8, , % 2, , , , % 19

21 Group Loans Growth Robust loans growth across all key markets meeting key KPI for FY2013 despite softer 1H Dec Dec 12 YoY Group Gross Loans * % Malaysia (RM billion)** % Community Financial Services % Global Banking % International (RM billion) % Singapore (SGD billion) % Consumer % Commercial % Indonesia (Rupiah trillion) % Consumer % Non-consumer % Other markets (RM billion) % Investment banking (RM billion) % * Including Islamic loans sold to Cagamas and excludes unwinding of interest ** Takes into account Other Loans - Dec 13: RM0.03 bil vs. Dec 12: -RM0.05 bil 20

22 Segmental Breakdown of Domestic Loans Strong CFS and global banking loans growth RM billion Dec 13 Dec 12 YoY Q4 FY13 Community Financial Services Q3 FY % Consumer % Total Mortgage % Auto Finance % Credit Cards % Unit Trust % Other Retail Loans (1.6%) Business Banking + SME % SME % Business Banking % Global Banking % Total Domestic* % * Takes into account Other Loans of: Dec 13: RM0.03 bil vs. Dec 12: -RM0.05 bil 21

23 Group Deposits Deposit growth at 14% YoY driven by focused product strategies & better distribution capabilities 31 Dec Dec 12 YoY Group Gross Deposits % Malaysia (RM billion) % Savings Deposits % Current Accounts % Fixed Deposits % Others % International % Singapore (SGD billion) % Savings Deposits % Current Accounts % Fixed Deposits % Others % Indonesia (Rupiah trillion) % Savings Deposits % Current Accounts % Fixed Deposits % 22

24 LDR and CASA Ratios Group LDR trends within the target range of 85%-90% Group LDR CASA Malaysia 89.6% 89.0% 87.5% 88.2% 89.9% 86.3% 86.6% 85.9% 86.6% 87.8% 35.1% 34.9% 34.2% 36.1% 36.1% 40.7% 40.5% 38.8% 40.7% 39.9% Dec 12 Mar 13 Jun 13 Sep 13 Dec 13 Dec 12 Mar 13 Jun 13 Sep 13 Dec 13 Singapore BII Group 90.8% 85.8% 82.2% 84.6% 90.9% 93.1% 89.4% 93.7% 95.5% 95.7% 20.8% 20.4% 21.2% 23.6% 25.9% 38.9% 37.1% 38.7% 39.7% 39.4% Dec 12 Mar 13 Jun 13 Sep 13 Dec 13 Dec 12 Mar 13 Jun 13 Sep 13 Dec 13 Note: PT Bank Internasional Indonesia Tbk reported its LDR as 95.8% at Dec 13 as its computation excludes loans to rural banks. At Bank (excluding subsidiaries) level, LDR was 87.0% in Dec 13 23

25 Group Asset Quality Group asset quality continues to register long term improvements Allowance for losses on loans Group Impaired Loans Ratio Allowances for losses on loans Loan loss coverage Gross Impaired Loans Ratio Net Impaired Loan Ratio 105.6% 106.3% 107.5% 99.0% 103.5% Q FY12 1Q FY13 2Q FY13 3Q FY13 4Q FY13 FY2012 FY2013 Jun 2011 Sep 2011 Dec 2011 Mar 2012 Jun 2012 Sep 2012 Dec 2012 Mar 2013 Jun 2013 Sep 2013 Dec

26 Asset Quality for Home Markets Credit quality in Malaysia and Singapore improved, while Indonesia recorded an uptick in impaired loans Malaysia Singapore BII Group GIL NIL Sep 12 Dec 12 Mar 13 Jun 13 Sep 13 Dec 13 Sep 12 Dec 12 Mar 13 Jun 13 Sep 13 Dec 13 Sep 12 Dec 12 Mar 13 Jun 13 Sep 13 Dec 13 Note: The ratios are computed based on Ringgit currency terms 25

27 Capital Adequacy The Maybank Group s capital ratios remained robust Before proposed dividend Assuming 85% reinvestment rate Based on BNM s Implementation Guideline* Group 15.66% 15.43% 15.66% 15.85% 13.06% 12.83% 13.06% 12.44% 11.25% 11.02% 11.25% 10.22% Bank Dec 13 Dec 13 Dec 13 Dec 12 CET 1 Capital Ratio Tier 1 Capital Ratio Total Capital Ratio 15.93% 15.61% 15.93% 16.21% Dec 13 Dec 13 Dec 13 Dec 12 CET 1, Tier 1 and Total Capital Ratio Note: CET1, Tier 1 and Total Capital Ratio are computed in accordance with Capital Adequacy Framework (Capital Components) issued by BNM in November 2012 Based on 85% reinvestment rate under the DRP, fully loaded, the CET1 Ratio would be at 10.11% (Group) and 8.52% (Bank) respectively. * Capital ratios computed based on BNM s implementation Guidelines on Capital Adequacy Framework (Capital Components) issued on 8 th May

28 Dividend Payout The Group s payout will remain at 40%-60% for 2014 The Board has recommended a gross final dividend of 31 sen per consisting of 4 sen cash portion and 27 sen electable portion for the Dividend Reinvestment Plan. Gross Dividend (sen) and Payout Ratio (%) 76.5% 74.9% 79.9% 74.7% 71.9% Dividend Payout Ratio 60.0% 61.0% %* %* 33 # 85.7%* 31 N.A. Final Interim %* %* %* %* FY08** FY09 FY10 FY11 FP11 FY12 FY13 * Reinvestment rate for the Dividend Reinvestment Plan ** Adjusted for 1:4 Bonus Issue in February 2008 and 9:20 Rights Issue at RM2.74 in March 2009 # The Net Dividend is 28.5 sen of which 15 sen is single-tier dividend

29 Table of Contents Executive Summary 2 Financial Performance 12 Prospects & Outlook 29 Appendix: Business Sector Review 1) Community Financial Services 35 2) Global Banking 42 3) Maybank Singapore 47 4) Bank Internasional Indonesia 50 5) Other Segments 55 6) Other Affiliates 59 7) Quarterly Financial Summary 62 28Financial Results: 12 Months FY2013 ended 31 December 2013

30 Economic and Banking Sector Outlook for Home Markets for 2014 (1/2) Outlook for Malaysia and Singapore is stable, with a mild uptick expected this year MALAYSIA 2013 (actual) 2014 (forecast) GDP 4.7% 5.0% Inflation 2.1% 3.5% Interest Rate 3.0% 3.0% Loans Growth Deposits Growth Forex Rate 10.6% ~9%-10% 8.5% ~9%-10% MY/USD MYR/USD Malaysian economy is expected to register improved growth of 5% on the back of domestic investments and also improved trade arising from economic recoveries in advanced economies. Consumer lending will moderate slightly due to prudential lending measures introduced in 2012 / Non-consumer lending is expected to register higher contributions to loan growth. SINGAPORE 2013 (actual) 2014 (forecast) GDP 4.1% 3.7% Inflation 2.5% 3.5% Interest Rate 0.40% 0.47% Loans Growth Deposits Growth Forex Rate 17.0% 9.0% 3.6% ~6.0% SGD/USD SGD/USD Consumer loans growth in Singapore expected to moderate further in view of prudential lending measures imposed prior to

31 Economic and Banking Sector Outlook for Home Markets for 2014 (2/2) Expected challenges for Indonesia in 1H 2013, with some upside in 2H 2013 INDONESIA 2013 (actual) 2014 (forecast) GDP 5.7% 5.6% Inflation 8.4% 5.1% Interest Rate 7.5% 7.5% Loans Growth Deposits Growth Forex Rate 22.0% ~17.0% 14.0% ~15.0% IDR/USD 12,171 IDR/USD 11,700 Commodities sector expected to remain tepid arising from the reduced demand, especially from China. High interest rates and persistent cost-push inflationary pressures are expected to effect asset quality and moderate consumer sentiments. Political uncertainties arising from the 2014 presidential election is also expected to impact banking outlook. 30

32 FY2014 Group Strategic Priorities The Group continues to expand on its platform to regionalise its operations 1 2 Productivity & 3 Business 4 Regionalisation Effectiveness Portfolio Yield Leadership in profitable segments domestically Enhance our Singapore business model Continue transformational priorities of BII Expansion of Philippines & Greater China cluster Transition to a regional matrix model Become Top 3 in productivity Entrench process improvement in all areas Optimise product lines Streamline businesses Ramp up our key businesses across the region (e.g. RSME, Insurance, Investment Banking, Transaction Banking, Global Markets) Further embed customer segementisation strategies Optimise capital in every sector Focus on higher quality assets Enforce risk-based pricing across key products and segments Optimise asset yields Emphasise total income growth (CASA, fee-based income, cross-sell advisory products)

33 Maybank Group Management Team Embedding business and functional capabilities across the region Country Head, Malaysia Datuk Abdul Farid Alias Country Head, Indonesia Taswin Zakaria* Country Head, Singapore Datuk Lim Hong Tat 32 32

34 Targets for 2014 Return on Equity 15% Group Loans Growth 13% Malaysia: 12% Singapore*: 13% Indonesia*: 17%-20% Group Deposits Growth 13% * Loans growth in local currencies 33 33

35 Table of Contents Executive Summary 2 Financial Performance 12 Prospects & Outlook 29 Appendix: Business Sector Review 1) Community Financial Services 35 2) Global Banking 42 3) Maybank Singapore 47 4) Bank Internasional Indonesia 50 5) Other Segments 55 6) Other Affiliates 59 7) Quarterly Financial Summary 62 34Financial Results: 12 Months FY2013 ended 31 December 2013

36 Community Financial Services (1/6) Ramped up our segment-led model HNW & Affluent Customer TFA grew 13.5% YoY with strong cross-sell culture embedded across the bank +13.5% YoY Mass Customer TFA grew 8.6% YoY with focus on increasing share of wallet +8.6% YoY Total TFA (RM'bil) Total TFA (RM'bil) Dec 12 Mar 13 Jun 13 Sep 13 Dec 13 Dec 12 Mar 13 Jun 13 Sep 13 Dec 13 HNW & Affluent Customer Cross Selling Ratio improvement and delivering benefits from deeper client relationships Mass Customer Cross Selling Ratio on an upward trend with high profitability per customer Products per customer Products per customer * Customer classification: HNW (IA > RM250K, TFA > RM1M); Affluent (IA between RM 50K to RM250K, TFA between RM250K to RM1m) * TFA: Total Financial Assets (Deposits, Investments & Financing), IA: Investable Assets (Deposits & Investments) 35 Dec 12 Mar 13 Jun 13 Sep 13 Dec 13 Dec 12 Mar 13 Jun 13 Sep 13 Dec 13

37 Community Financial Services (2/6) Strengthened our grip by sustaining market share of 19.0% and steady growth of 9.3% in total retail deposit Total Retail Deposits mobilised ahead industry 98,374 87,283 78, ,492 Total Core Retail Deposit market share improved further from 26.0% 18.3% to 19.0% YoY reflecting our strong distribution franchise 27.0% and brand value 21.0% 22.0% 18.5% 18.1% 18.3% 19.0% 16.0% 13.9% 17.0% 11.7% 12.8% 11.6% 11.0% 9.0% 12.0% 6.9% 6.2% 6.0% 5.4% 7.0% FY 2010 FY 2011 FY 2012 FY 2013 Deposit Balance (RM'm) 1.0% FY2010 FY2011 FY2012 FY2013 MBB YoY Growth Industry YoY Growth Market Share 2.0% Low-cost branch based Retail CASA s market share surged from 23.6% to 24.8% YoY 25.1% 20.1% 15.1% 10.1% 5.1% 0.1% 23.9% 23.3% 23.6% 7.2% 7.0% 15.3% 12.3% 13.1% 11.6% 24.8% 7.8% 2.8% FY2010 FY2011 FY2012 FY2013 MBB YoY Growth Industry YoY Growth Market Share 30.0% 24.0% 18.0% 12.0% 6.0% 0.0% CFS Core Retail Deposits registered steady growth of FD during the year. This was done prudently with the discipline in applying both customer based pricing and interest tiered pricing. In sustaining our market shares, we introduced several FD tactical and CASA Thematic Campaigns based on segment needs

38 Community Financial Services (3/6) Mortgage achieved double digit growth of 11% YoY with GIL ratio declining from 1.1% to 0.7% YoY Continued loan growth despite intense price competition 48,461 53,777 42,077 36,180 Asset quality improved with GIL declining from 1.1% to 0.7% YoY and among the lowest in the industry FY 2010 FY 2011 FY 2012 FY % 1.0% 0.9% 0.8% 0.7% Loans Outstanding Balance (RM'm) YoY Loans Growth (%) Loans FY 2011 FY 2012 FY 2013 Total Mortgage 16.3% 15.2% 11.0% Dec 12 Mar 13 Jun 13 Sep 13 Dec 13 Mortgage Gross Impaired Loan Ratio Slight decline in market share as we pursued "price discipline" that mitigated the decline in net interest margin 5.0% 0.0% 5.0% 0.0% 5.0% 10.0% 12.9% 13.2% 13.4% 13.1% 16.3% 13.9% 13.7% 15.2% 13.2% 13.8% 11.0% FY2010 FY2011 FY2012 FY2013 MBB YoY Growth Industry YoY Growth Market Share 15.00% 13.00% 11.00% 9.00% 7.00% 5.00% Mortgage financing recorded double-digit growth due to portfolio rebalancing, promotion and introduction of new facilities and secondary market campaigns. Mortgage GIL ratio improved sharply from 1.1% to 0.7%, and among the lowest in the industry with quality new origination and proactive recovery of impaired loans. Improvement in Mortgage profitability due to strong credit recovery contribution and better cost management Extended Overseas Mortgage Financing for the purchase of Singapore, Sydney and Perth properties. 37

39 Community Financial Services (4/6) Auto Finance grew 12.1% YoY (almost double industry growth rate) with stable GIL at 0.45% YoY, lowest in the industry The fastest growing auto finance player in the industry with strong market leadership positions in the New National and Non-National car segments 24,283 27,661 31,219 34,957 Hire purchase GIL reduced from 0.54% to 0.45% compared to previous quarter result reflecting the solid risk profile of our credit assets 0.53% 0.52% 0.54% FY 2010 FY 2011 FY 2012 FY 2013 Loans Outstanding Balance (RM'm) 0.45% 0.45% YoY Loans Growth (%) Loans FY 2011 FY 2012 FY 2013 Auto Finance 13.9% 12.9% 12.0% Dec 12 Mar 13 Jun 13 Sep 13 Dec 13 Hire Purchase Gross Impaired Loan Ratio Hire purchase achieved steady and sustainable growth in market share with growth rate doubled the industry Hire Purchase business growth of 12.1% is almost double 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% 20.5% 21.5% 19.4% 18.4% 14.1% 14.2% 12.9% 12.1% 6.5% 8.1% 6.6% 7.1% FY2010 FY2011 FY2012 FY2013 MBB YoY Growth Industry YoY Growth Market Share 22.0% 20.0% 18.0% 16.0% 14.0% 12.0% that of the industry of 7.1%, making Maybank the fastest growing player in the market with market share growing from 20.5% to 21.5% We sustained our penetration of the HNW and Affluent customers by collaborating with distributors to offer differentiated financing packages, customer value propositions and offerings with integrated product bundling that meet their lifestyle and financial needs Hire Purchase GIL ratio at historical low of 0.45% which is the lowest in the industry (industry average 1.3%) 38

40 Community Financial Services (5/6) Cards business grew 4.0% in receivables with comprehensive financial solution to our customers Strengthening market position through merchant relationship and enhancing our branding, communication and product positioning Market Share Dec 13 Dec 12 Merchant Sales 34.1% 32.8% Billings 27.3% 26.1% Card base 17.9% 18.4% Receivables 15.1% 15.2% Market Share for Billings and Merchant sales is based on 12-months running performance Card base excludes Debit cards Merchant and Billings consist of transactions done through Credit, Charge and Debit cards Continue to outperformed the industry in Billings and Merchant Sales YoY Growth Maybank Industry* Merchant Sales 12.6% 8.5% Billings 12.8% 7.7% Receivables 4.0% 4.3% Card base -0.3% 2.8% * Industry figures for cards includes commercial banks and non-fi players.2%.2%.2%.2%.2%.2% Cards Receivables Growth affected by intense competition and tougher business environment 14.0% 15.1% 13.3% 18.7% 15.3% 15.2% 15.1% 9.0% 1.5% 2.0% 4.0% FY2010 FY2011 FY2012 FY % MBB YoY Growth Industry YoY Growth Market Share 16.0% 15.0% 14.0% 13.0% 12.0% 11.0% 10.0% 9.0% Despite the difficult environment, we continued to make inroads in merchant sales and billings by consolidating our #1 market leadership positions while remaining #1 card base issuer. We leveraged on the strong merchant relationships, social media to amplify campaigns, enhance branding, communication and product positioning. Roll out on the regional card initiative in 2013 including mid year sales campaigns, partner program and Treats to the region. 39

41 Community Financial Services (6/6) Retail SME and Business Banking registered double digit loans and deposits growth Retail SME loans grew by 23% to RM6 billion 7, % 12.9% 6, % 6, % 12.6% 6,048 5,500 5,626 5,000 5,399 4,914 5,109 4,500 4, Retail SME (RM'm) *Retail SME Market Share (%) QoQ Growth (%) Mar'13 Jun'13 Sep'13 Dec'13 4.0% 5.7% 4.2% 7.5% Business Banking (BB) loans growth improved by 7.6% to RM23.9 billion with market share up by 0.2% to 18.4% 18.2% 18.1% 18.1% 18.1% 18.4% 22,192 Dec'12 Mar'13 Jun'13 Sep'13 Dec'13 Loans Outstanding Balance (RM'm) 22,315 23,075 23,355 23,882 Dec'12 Mar'13 Jun'13 Sep'13 Dec'13 Loans Outstanding Balance (RM'm) BB (RM'm) ^BB Market Share (%) QoQ Growth (%) Mar'13 Jun'13 Sep'13 Dec'13 0.6% 3.4% 1.2% 2.3% 13.0% 12.9% 12.8% 12.7% 12.6% 12.5% 12.4% 19.0% 18.0% 17.0% 16.0% 15.0% Retail SME and BB deposits growth expanded by double digit growth of 16.3% to RM65.5 billion YoY FY 2010 FY 2011 FY 2012 FY 2013 Deposit Balance (RM'b) SME BB Deposits YoY Deposit Growth (%) FY 2011 FY 2012 FY 2013 SME 45.4% 12.4% 18.2% BB 7.6% 7.3% 11.0% SME BB 35.0% 11.1% 16.3% Revitalising go-to-market strategy targeting selected economic/ industry segments and low to moderate risk borrowers. Roll out SME TOM and robust credit score card engine with more innovative products such as MaxiPlan and MaxiClean. Significant credit asset quality improvement in SME GIL declining from 5.7% to 3.5% due to roll out of E2E centralized asset quality monitoring and risk management through Early CARE Centre and focus on quality loan origination. GIL (%) FY 2011 FY 2012 FY 2013 SME-BB SME BB * Retail SME market share refers to SME loans <RM5M as per BNM classification ^ BB Market share refers to total business loans (inclusive of corporate) as per BNM classification

42 Table of Contents Executive Summary 2 Financial Performance 12 Prospects & Outlook 29 Appendix: Business Sector Review 1) Community Financial Services 35 2) Global Banking 42 3) Maybank Singapore 47 4) Bank Internasional Indonesia 50 5) Other Segments 55 6) Other Affiliates 59 7) Quarterly Financial Summary 62 41Financial Results: 12 Months FY2013 ended 31 December 2013

43 Global Banking (1/4) Global Banking loans increased 11.2% Total GB loans increased by 11.2% to RM71.7 billion RM billion Trade Finance market share % 26.8% Term Loan % YoY 25.6% 26.0% 25.6% Trade Finance and Others % YoY Dec'12 Mar'13 Jun'13 Sep'13 Nov'13 Corporate Banking GILR improved to 1.31% Overdraft % YoY Dec '13 Sep'13 Dec' % 2.10% 2.05% 2.01% 1.31% 1 Market share of total trade products (On Balance Sheet items, Contingent Liabilities and Others) Dec '12 Mar'13 Jun'13 Sep'13 Dec'13 42

44 Global Banking (2/4) Global Markets PBT for FY2013 contracted by 3.9% due to challenging market conditions PBT and Revenue for Regional GM contracted by 3.9% and 4.5% YoY respectively RM million PBT -3.9% Non-Interest Income Net Interest Income 2,515 1,047 1,080 1,469 1,323 FY'12 FY'13 Revenue Group Securities Portfolio: 41% foreign securities as at Dec 2013 PDS Foreign 16.3% 2,089 2,007 FY'12 Others (NIDs, BA, etc.) 9.2% PDS Domestic 25.8% YTD Dec 12 RM80.4 billion FY'13 Government Securities -Domestic 28.9% Government Securities -Foreign 19.8% YTD Dec 13 Others (NIDs, BA, etc.) 9.5% PDS Foreign 17.3% PDS -Domestic 23.7% RM 96.5 billion -4.5% 2,403 Government Securities -Domestic 25.8% Government Securities -Foreign 23.7% Group Securities Portfolio grew 20.0% YoY RM billion Dec 12 Mar 13 Jun 13 Sep 13 Dec'13 AA 27% A 4% 86.1 AAA 30% AA 20% AAA 31% +20.0% YoY A 1% Others PDS Govt. Securities 51% of PDS (Domestic) rated AA or above as at Dec 2013 YTD Dec 12 Commercial Papers 3% RM 20.8 billion SA (Govt Guaranteed) 30% YTD Dec 13 Commercial Papers 2% RM 22.8 billion SA (Govt Guaranteed) 46% 43 *Including Regional performance

45 Global Banking (3/4) Notable deals completed from January December 2013 NOTABLE DEALS COMPLETED FROM JANUARY - DECEMBER 2013 Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Sime Darby Global Berhad Malakoff Power Bhd UMW Holdings Berhad SapuraKencana Petroleum Berhad SapuraKencana Petroleum Berhad Parkson Retail Group Limited Al Aqar Capital Sdn Bhd AirAsia X Berhad Sarawak Hidro Sdn Bhd USD 1.5 billion RM 5.8 billion RM 2 billion USD 1.85 billion RM 1.64 billion USD 500 million RM1 billion RM 1.14 billion RM 1 billion Multi-Currency Sukuk Issuance Programme Joint Principal Adviser, Joint Lead Arranger, Joint Lead Manager, Dealer, Bursa Listing Agent & Joint Shariah Adviser January 2013 Sukuk Sole Principal Adviser, Lead Arranger, Lead Manager, Facility Agent, Shariah Adviser, Trustee & Security Agent January 2013 Islamic Medium Term Notes Joint Principal Adviser, Joint Lead Arranger, Joint Lead Manager, Facility Agent & Shariah Adviser February 2013 Club Deal Joint Principal Adviser, Mandated Lead Arranger & Facility Agent April 2013 Share Placement Joint Principal Adviser, & Joint Placement Agent April 2013 Senior Unsecured Notes Co-Manager April 2013 Islamic Medium Term Notes Principal Adviser, Lead Arranger, Facility Agent, Trustee / Security Trustee & Shariah Adviser May 2013 IPO Joint Global Coordinator, Joint Bookrunner, Joint Managing Underwriter and Joint Underwriter July 2013 Guaranteed Islamic Medium Term Notes Programme Joint Lead Arranger, Joint Lead Manager, Joint Bookrunner August 2013 Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Malaysia Airports Holdings Berhad RM 2.5 billion Westports Holdings Berhad RM 2.24 billion LTH Property Holdings Limited GBP 225 million Telekom Malaysia Berhad RM3.0 billion Battersea Project Holding Co Ltd & Battersea Project Phase 1 Holding Co Ltd GBP790.2 million Sime Darby Property Selatan Group RM895.4 million UMW Oil & Gas Corporation Berhad RM2.7 billion Malakoff Power Berhad RM5.38 billion Imtiaz Sukuk II Berhad) RM 9.0 billion Senior Sukuk & Perpetual Subordinated Sukuk Programme Joint Principal Adviser, Joint Lead Arranger & Joint Lead Manager September 2013 IPO Principal Adviser, Joint Global Coordinator, Joint Bookrunner, Managing Underwriter & Joint Underwriter October 2013 Syndicated Islamic Term Financing Joint Mandated Lead Arranger October2013 Sukuk Wakalah Programmes Joint Principal Adviser, Joint Lead Arranger, Joint Lead Manager, Facility Agent, Trustee & Joint Shariah Adviser December 2013 Syndicated Tl/RC/BG Facilities Joint Mandated Lead Arranger & Lender October 2013 Syndicated Islamic Term Financing Financial Adviser, Joint Mandated Lead Arranger, Facility & Security Agent November 2013 IPO Joint Principal Adviser, Joint Global Coordinator, Joint Bookrunner,Joint Managing Underwriter & Joint Underwriter November 2013 Sukuk Murabahah Joint Principal Adviser, Joint Lead Arranger & Facility Agent December 2013 Islamic Commercial Papers & Islamic Medium Term Notes Programme Joint Lead Arranger & Joint Lead Manager December

46 Global Banking (4/4) Notable deals completed from January December 2013 NOTABLE DEALS COMPLETED FROM JANUARY - DECEMBER 2013 Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Hong Kong Hong Kong Philippines PT Trans Retail PT Matahari Departmental Store Tbk PT Lestari Banten Energi ( A member of the Genting Group) PT Charoen Pokphand Indonesia Tbk PT Trans Retail PT Trans Retail Indonesia PT Trans Media Corpora PT Astra Sedaya FInance Huawei Tech Investment Co Ltd Far East Horizon Ltd San Miguel Corporation USD 750 million IDR 14.6 trillion USD 730 million USD 500 million USD1.275 billion IDR 2 trillion USD 1.5 billion USD375 million USD 1.5 billion Syndicated Term Loan Mandated Lead Arranger Share Placement Co-Lead Manager Syndicated Term Loan Joint Mandated Lead Arranger Syndicated Term Loan Mandated Lead Arranger Syndicated Term Loan Joint Mandated Lead Arranger IDR Bond Joint Lead Underwriter Syndicated Term Loan and Revolving Credit Facility Mandated Lead Arranger Multi Currency Syndicated Term Loan Mandated Lead Arranger & Bookrunner Syndicated Revolving Credit Loan Mandated Lead Arranger and Bookrunner January 2013 March 2013 May 2013 November 2013 December 2013 December 2013 September 2013 December 2013 April 2013 Singapore Singapore Singapore Singapore Singapore Singapore Singapore Singapore Singapore Parkway Pantai Limited Shangri-La Treasury Asia AREIF (Singapore 1) Pte. Ltd PacificLight Energy Pte Ltd Swiber Holdings Ltd Universal Group Holdings (Pte) Ltd W2005/Hines West Fifty-Third Realty LLC Viva Industrial Trust Tuaspring Pte Ltd SGD 750 million USD 350 million SGD 680 million SGD 670 million USD 500 million SGD 1.15 billion USD 860 million SGD463 million SGD 720 million Club TL & RCF Mandated Lead Arranger Syndicated Term Loan Mandated Lead Arranger, Underwriter & Bookrunner Syndicated Term Loan Original Mandated Lead Arranger & Bookrunner Syndicated Term Loan Mandated Lead Lender Multicurrency Islamic Trust Certificate Issuance Programme Programme Sole Lead Arranger, Bookrunner, Global Coordinator Syndicated Term Loan Joint Original Mandated Lead Arranger, Underwriter & Bookrunner Senior Secured Loan Joint Mandated Lead Arranger IPO Joint Bookrunner & Joint Underwriter Term Loan & Ancillary Credit Facilities Financial Adviser, Sole Underwriter, Mandated Lead Arranger, Bookrunner & Original Hedging Bank February 2013 February 2013 March 2013 June 2013 August 2013 October2013 October 2013 November 2013 December

47 Table of Contents Executive Summary 2 Financial Performance 12 Prospects & Outlook 29 Appendix: Business Sector Review 1) Community Financial Services 35 2) Global Banking 42 3) Maybank Singapore 47 4) Bank Internasional Indonesia 50 5) Other Segments 55 6) Other Affiliates 59 7) Quarterly Financial Summary 62 46Financial Results: 12 Months FY2013 ended 31 December 2013

48 Maybank Singapore (1/2) Loans growth at 13.6%, driven by business loans growth of 15.8% and consumer loans growth of 10.3% Loans portfolio was lifted to record level of S$30.9b as of Dec 13. Business loans surpassed the S$20b mark, expanding 15.8% or S$2.8b YoY on the back of strong growth from term loan and revolving credit loan. Consumer loans grew 10.3% or S$983m YoY to reach S$10.6b as of Dec 13. Growth was led by housing loan, which expanded S$1.1b from last year. Other areas of growth include term loan and credit card. Automobile financing declined, impacted by car financing restrictions introduced by MAS. SGD billion Diversified Loan Portfolio % annualised Consumer 34% Corporate 66% Other (Consumer) Car Loan Housing Loan Others (Corporate) Non-Bank financial Inst General Commerce Building & Const Dec-12 Dec-13 Asset Quality improved in Dec Sep 12 Dec 12 Mar 13 Jun 13 Sep-13 Dec-13 Maybank Singapore loans growth of 13.8% YoY 19.5% 15.1% 16.4% 15.3% 10.6% 9.7% 10.4% 13.6% 13.6% 13.8% 11.1% 3.0% Sep 12 Dec 12 Mar 13 Jun 13 Sep 13 Dec-13 GIL Ratio NIL Ratio Maybank Singapore Growth Industry Growth 47

49 Maybank Singapore (2/2) (SGD mil) FY2013 FY2012 YoY 4Q FY2013 QoQ Net Fund Based income % % Net Fee Based income % % Net income % % Overhead expenses % % Operating profit % % Profit before taxation % % Full year profit of S$414.4m was driven by higher total income coupled with write-back in loan loss provision. Fee based income reached new high on the back of stronger contribution from treasury related activities, wealth management income and credit card commission. Despite higher income from loans and investment, fund based income fell YoY, impacted by the new accounting treatment for effective interest. 48

50 Table of Contents Executive Summary 2 Financial Performance 12 Prospects & Outlook 29 Appendix: Business Sector Review 1) Community Financial Services 35 2) Global Banking 42 3) Maybank Singapore 47 4) Bank Internasional Indonesia 50 5) Other Segments 55 6) Other Affiliates 59 7) Quarterly Financial Summary 62 49Financial Results: 12 Months FY2013 ended 31 December 2013

51 Bank Internasional Indonesia (1/4) Earnings Summary (IDR bil) FY2013 FY2012 YoY FY2011 Net Fund Based income 5,801 5,310 9% 4,005 Net Fee Based income 2,293 1,930 19% 2,328 Net income 8,094 7,240 12% 6,332 Overhead expenses (5,198) (4,639) (12%) (4,353) Personnel (2,356) (2,244) (5%) (1,919) General & Administrative ( 2,842) (2,395) (19%) (2,434) Operating profit 2,896 2,601 11% 1,979 Provision expenses (791) (1,147) 31% (1,187) Non Operating Income/Expenses (67%) 193 Profit Before Tax Before Minority Interest 2,184 1,696 29% 985 Profit after Tax and Minority Interest (PATAMI) 1,545 1,208 28% 669 EPS - Basic (Rp.) %

52 Bank Internasional Indonesia (2/4) Registered loans growth of 27.9% in challenging environment Loans composition (IDR trillion) (Consolidated) Net Interest Margin (Consolidated) 27.9% NIM compressed to 5.20% as at end Dec % 30% 21% 5.22% 5.89% 5.73% 5.34% 5.20% Dec-11 Jun-12 Dec-12 Jun-13 Dec-13 GB SME Consumer Asset Quality (Consolidated) Asset quality remains healthy with gross impaired loan ratio at 2.79% 2.85% 2.19% 2.18% 1.99% 1.85% 2.24% 1.26% 1.10% 1.13% 1.45% Dec-12 Mar-13 Jun-13 Sep-13 Dec-13 Impared Loan Net Impared Loan Gross Note: GIL & NIL is calculated in local currency terms 51 Dec 11 Jun 12 Dec 12 Jun 13 Dec 13 Loan-to-Deposit Ratio (Bank Only) 79.45% 78.11% 83.18% 88.86% Modified LDR (consolidated) as of Dec 12 : 79.85% Modified LDR (bank only) as of Dec 12 : 77.94% Note: LDR is calculated here based on BII definition 87.34% 87.04% Dec-08 Dec-09 Dec-10 Dec-11 Dec-12 Dec-13 51