Wilmington Public School District. 5-Year Technology Plan 2013 through 2018 Neal Ellis OIT

Transcription

1 Wilmington Public School District 5-Year Technology Plan 2013 through 2018 Neal Ellis OIT

2 Table of Contents 5-Year Technology Plan... 0 MISSION STATEMENT... 3 VISION... 3 CURRENT STATE OF TECHNOLOGY WITHIN WILMINGTON... 3 Benchmark 1: Commitment to a Clear Vision and Implementation Strategies... 3 Benchmark 2: Technology Integration and Literacy... 5 Benchmark 3: Technology Professional Development... 6 Benchmark 4: Accessibility of Technology... 6 Benchmark 5: Virtual Learning and Communications... 8 Benchmark 6: Safety, Security, and Data Retention... 8 THE CURRENT EDUCATIONAL TECHNOLOGY ORGANIZATION... 9 WILMINGTON SCHOOL DISTRICT COMPUTING INFRASTRUCTURE APPLICATIONS PROFESSIONAL DEVELOPMENT RECOMMENDED MINIMUM DISTRICT HARDWARE DISTRIBUTION Elementary Schools (Wildwood, Boutwell, Shawsheen, Woburn, North and West) Middle School High School Wilmington Public Schools vs. State-Wide Benchmarks for Hardware Distribution Wilmington Public School District Wireless Network and 1:1 Initiative Plan Methods of Achieving a 1:1 Program TimeLine Infrastructure Plan Design Considerations KEY GOALS AND ACTION PLAN FOR THROUGH GOAL #1: PROVIDE RELIABLE CONNECTIVITY AND ACCESS System-Wide Needs Internet Access Wide Area Network (WAN) Wilmington Public School District 5-Year Technology Plan

3 Fiber Optic Wide Area Network Local Area Network (LAN) Wireless Infrastructure Voice Infrastructure Security Infrastructure Video Infrastructure GOAL #2: PROVIDE ADEQUATE EDUCATIONAL TECHNOLOGY HARDWARE Wilmington High School Wilmington Middle School Elementary Schools West Intermediate School (Grades 4-5) North Intermediate School (Grades 4-5) Woburn Street Elementary School (Grades 1-3) Shawsheen Elementary School (Grades 1-3) Boutwell Early Childhood Center (Grades Pre-Kindergarten Kindergarten) Wildwood Early Childhood Center (Grades Pre-Kindergarten Kindergarten) Special Education Office (Located at Wildwood Elementary School) Roman House (Administrative Office) GOAL #3: PROVIDE SOFTWARE SOLUTIONS GOAL #4: PROVIDE TRAINING FOR ALL EMPLOYEES Technology Trainers (Off-hours Model) Technology Integration Specialists (Full-time Model) GOAL #5: PROVIDE TECHNOLOGY SUPPORT SERVICES GOAL #6: INTEGRATE TECHNOLOGY INTO THE CURRICULUM AT ALL GRADE LEVELS Library and Media Electronic Textbooks Additional Netbook Carts at the Middle School FIVE-YEAR BUDGET AND PC REPLACEMENT SCHEDULE WILMINGTON DISTRICT TECHNOLOGY COMMITTEE (TASK FORCE) MEMBERS Appendix APPLICATIONS Index Wilmington Public School District 5-Year Technology Plan

4 MISSION STATEMENT The Wilmington Public Schools (WPS) Office of Information Technology (OIT) aims to provide reliable, efficient, current and accessible technology to maximize educational opportunities and communication for students, teachers and staff. By fulfilling our mission in a timely, caring and professional manner, we will build a technological foundation for learning and fostering administrative productivity. VISION Our vision is to implement educational technology in every classroom as a part of an overall framework of technology integration. Wilmington Public School s students will enter higher education, the workforce, or both, with the technological tools to help them be productive. We also have a vision of implementing new technology into our infrastructure to maintain a productive and communicative environment for our district to operate in an efficient manner. This includes technical support and response to technical problems and issues as quickly as possible. The Office of Information Technology will build and support tools to help all staff accomplish the ultimate goal of educating the students of Wilmington. CURRENT STATE OF TECHNOLOGY WITHIN WILMINGTON The Massachusetts Department of Elementary and Secondary Education (DESE) has established guidelines for what they expect school districts in Massachusetts to obtain within a five-year period. These guidelines do not necessarily have to be accomplished in this timeframe but are set as goals to be ultimately achieved by a district. The state of technology in Wilmington is as follows: Table 1 Massachusetts Department of Elementary and Secondary Education Benchmarks Mass DESE Benchmarks 1 Wilmington Has Delivered Achieved Benchmark 1: Commitment to a Clear Vision and Implementation Strategies A. The district's technology plan contains a clearly stated and reasonable set of goals and implementation strategies that align with the district-wide school improvement plan. The district is committed to achieving its vision by the end of the school year B. The district has a technology team with representatives from a variety of stakeholder groups, including school committee members, administrators, and teachers. The technology team has the support of the school superintendent to implement the plan. WPS Technology Plan WPS Technology Task Force C. Needs Assessment 1. The district assesses the technology products and services that will be needed to improve teaching and learning. Yearly review of online services and curriculumspecific software and hardware 2. The technology plan includes an assessment of the services and products that are currently being used and that the district plans to acquire. The Tech Plan does address services and products 1 The Local Technology Plan Guidelines can be downloaded from the Department of Elementary and Secondary Education website ( Wilmington Public School District 5-Year Technology Plan

5 D. Budget 1. The district recognizes that technology plays a critical role in achieving its goals. The district has a budget that will ensure the implementation of its long-range technology plan. 2. The budget includes staffing, infrastructure, hardware, software applications, professional development, support, and contracted services. 3. The district seeks funding for technology programs from federal, state, and private resources, as well as from academic departments that are supported by technology. The district explores ways that technology can reduce costs and create efficiencies in other areas of the district budget. 4. For districts that plan to apply for E-rate reimbursement, the technology plan specifies how the district will pay for the nondiscounted portion of their costs for the services procured through E- rate. E. Evaluation 1. The district routinely consults with technology staff before purchasing technology items, to ensure that the items are appropriate, cost-effective, and sustainable. 2. The district's technology plan includes an evaluation process that enables it to monitor its progress in achieving its goals and to make mid-course corrections in response to new developments and opportunities as they arise. WPS School Budget WPS School Budget WPS Operating Budget, Parent Action Committees (PAC), Erate Reimbursement when applicable, Wilmington Education Foundation (WEF) Grants, Analog Devices Grants, Free InterlinkONE Work Order Management System, Rotary Grants WPS School Budget WPS Office of Information Technology (OIT) Policy WPS Tech Plan Wilmington Public School District 5-Year Technology Plan

6 Benchmark 2: Technology Integration and Literacy A. Technology Integration 2 1. Outside Teaching Time - At least 90% of teachers use technology every day, including some of the following areas: research, lesson planning, organization, administrative tasks, communications, and collaboration. Teachers explore evolving technologies and share information about technology uses with their colleagues. All teachers are required to use their computer for daily administrative tasks. Aspen Student Information System 2. For Teaching and Learning - At least 90% of teachers use technology appropriately with students every day to improve student learning of the curriculum. Activities include some of the following: research, multimedia, simulations, data analysis, communications, and collaboration. Teachers integrate evolving technologies that enhance student interest, inquiry, analysis, collaboration, and creativity. Observationally, at least 90% of teachers are using the technology in their classrooms. B. Technology Literacy 1. At least 90% of eighth grade students show proficiency in all the Massachusetts Technology Literacy Standards and Expectations for grade eight 3. Curriculum supports benchmarks % of teachers are working to meet the proficiency level in technology, and by the school year , 90% of teachers will have mastered 90% of the skills in the Massachusetts Technology Self-Assessment Tool (TSAT) 4 WPS Professional Development Goals We are working toward this goal. Currently 90% of teachers participating in the survey have mastered 73% of skills in the TSAT No 2 The Massachusetts Department of Education defines technology integration as the daily use of technology in classrooms, libraries, and labs to improve student learning. 3 The Massachusetts Technology Literacy Standards and Expectations are available on the Department of Elementary and Secondary Education website ( 4 The Technology Self-Assessment Tool is available on the DESE website ( Wilmington Public School District 5-Year Technology Plan

7 C. Staffing 1. The district has a district-level technology director/coordinator. 2. The district provides one FTE Instructional Technology Specialist (ITS) per instructional staff to coach and model. 3. The district has staff specifically dedicated to data management and assessment. Benchmark 3: Technology Professional Development A. At the end of five years, at least 90% of district staff will have participated in high-quality, ongoing professional development that includes emerging technology issues, technology skills, universal design, and research-based models of technology integration. B. Technology professional development is sustained and ongoing and includes coaching, modeling best practices, district-based mentoring, study groups, and online professional development. C. Professional development planning includes an assessment of district and teachers' needs. The assessment is based on the competencies listed in the Massachusetts Technology Self-Assessment Tool. 5 D. Administrators and teachers consider their own needs for technology professional development. 6 Benchmark 4: Accessibility of Technology A. Hardware Access 1. By , the district has an average ratio of one highcapacity, Internet-connected computer for each student. (The Department will work with stakeholders on a regular basis to review and define high-capacity computers) 2. The district provides students with emerging technologies appropriate to their grade level. 3. The district maximizes access to the general education curriculum WPS Director of Information Technology Currently there are 463 staff members and a total of 2.2 FTE staff members to support the integration of technology into the curriculum. District ratio is 1 ITS to 210 staff members. See Figure 1 District Assessment Data Coordinator, District Elementary Math and Reading Curriculum Coordinators, Supt. and Asst. Supt. for Assessment Professional Development in technology Majority of staff have participated in PD. Tech PD is sustained, ongoing and growing. PD based upon results of the TSAT TSAT administered and taken by staff The District average ratio is students to 1 computer. We have met this goal as a district but not at the individual school level. We have plans for a 1:1 program. The district provides many emerging technologies appropriate to grade-level. We work toward the goals daily. There is still room for No In Progress In Progress 5 Details are available on the Department s web site ( 6 A sample administrator technology self assessment tool is available on the Department s web site ( The Technology Self-Assessment Tool (TSAT) for teachers is also available as a printable document and as an interactive tool on MassONE ( Wilmington Public School District 5-Year Technology Plan

8 for all students, including students with disabilities, using universal design principles and assistive technology devices. 4. The district has procurement policies for information and instructional technologies that ensure usability, equivalent access, interoperability and SIF compliance The district provides technologyrich classrooms, with access to devices such as digital projectors, electronic whiteboards, and student response systems. 6. The district has established a computer replacement cycle of five years or less. B. Internet Access 1. The district provides connectivity to the Internet in all classrooms in all schools including wireless connectivity. C. Networking (LAN/WAN) D. Access to the Internet Outside the School Day 2. The district provides bandwidth of at least 10/100/1 Gb to each classroom. At peak, the bandwidth at each computer is at least 100 kbps. The network card for each computer is at least 10/100/1 Gb 1. The district provides internal wide area network (WAN) connections from the district to each school between schools of at least 1 Gbps per 1,000 students/staff. 2. The district provides access to servers for secure file sharing, backups, scheduling, , and web publishing, either internally or through contracted services. 1. The district provides access to its computer labs before and after school to ensure that students and staff have adequate access to the Internet outside of the school day. improvement. OIT policies for hardware and software procurement. Cooperation with building principals and OIT for procurement District goal to provide a mounted projector in every classroom. Interactive whiteboards are in several classrooms in the district, as are Student Response systems. We have worked for the last six years toward a five-year replacement cycle. Every computer in the district has an internet connection or wireless in areas where needed. OIT Hardware Policy of 1 Gbps wired NIC in all equipment is standard and switching equipment with matching rate. Wireless NIC policy is N capable. District has an internal WAN fiber optic loop providing 1 Gbps between schools and district admin building. See Figure 2 Access for sharing at every building, backups nightly ( OIT Backup Routine Standard Operating Procedures ), via Exchange 2010 in-house, web publishing to hosted website Labs are open after school in elementary. Wilmington extended day (C.A.R.E.S.) programs and Wilmington Public Library See Table 7 In Progress 7 For more information, see the website for the SIF Association ( Wilmington Public School District 5-Year Technology Plan

9 2. The district disseminates a list of up-to-date list of places where students and staff can access the Internet after school hours. E. Staffing 1. The district provides staff or contracted services to ensure that its network is functioning at all times. 2. The district resolves technical problems within 24 hours, so that they do not cause major disruptions to curriculum delivery. The district provides clear information about how to access technical support, which can be provided in person or remotely. 3. The district provides at least one FTE person to support 400 computers. Technical support can be provided by dedicated staff or contracted services. Benchmark 5: Virtual Learning and Communications A. The district encourages the development and use of innovative strategies for delivering high-quality courses through the use of technology. B. The district deploys IP-based connections for access to web-based and/or interactive video learning on the local, state, regional, national, and international level. C. Classroom applications of virtual learning include courses, collaborative projects, field trips, and discussions. D. The district maintains an up-to-date website that includes information for parents and community members. Benchmark 6: Safety, Security, and Data Retention A.The district has a CIPA-compliant Acceptable Use Policy (AUP) regarding Internet and network use. The policy is updated as needed to help ensure safe and ethical use of resources by teachers and students. B. The district educates teachers and students about appropriate online behavior. Topics include cyberbullying, potential risks related to social networking sites and chat rooms, and strategies for dealing with these issues. 10 After-hours document posted to website 8 Office of Information Technology Technology Liaison in every school, online Work Order Management System for repair tickets, processed in a timely manner. General computer issues are resolved in 24 hours. Overall Tech support per PC is 1:256. Desktop support technicians per PC is 1:427 9 Students are using Virtual High School online courses. Several subscribed and free media sources are available. Available via classroom computers. Electronic Use Policy Currently revising Classroom and library classes cover ethics. Also, ethics is a part of our integration specialist position 8 After-hours access is posted at 9 Roles for desktop support are dynamic. At peak times, more staff will be dedicated to desktop support to improve work order completion times. 10 To learn more about teaching students about safety and the Internet, see Net Cetera: Chatting with Kids About Being Online, a free guidebook produced through a partnership of federal agencies and the technology industry ( ). Wilmington Public School District 5-Year Technology Plan

10 C. The district has a plan to protect the security and confidentiality of personal information of its students and staff. 11 D. The district complies with federal and state law 12, and local policies for archiving electronic communications produced by its staff and students. The district informs staff and students that any information distributed over the district or school network may be a public record. Secured and encrypted storage The District complies with federal and state law including the FRCP 13 for communications archiving THE CURRENT EDUCATIONAL TECHNOLOGY ORGANIZATION The Technology Organization of the Wilmington Public School District is provided below in Figure 1. Figure 1 Neal Ellis Director of IT (1 FTE) Office of Information Technology (OIT) Christine McMenimen Middle School Principal Eric Tracy High School Principal Network Administrator (1 FTE) Mark Morency OIT Secretary (.65 FTE) Dana Burnham Library/Media Coordinator (.2 FTE) Heather Peachey Systems Administrator (1 FTE) Trish Volpe Desktop Support Technician (2 FTE) Jared Camerlengo, Thomas Smulligan District ITS Staff (.2 FTE) Teacher Trainer Jennifer Judkins Elementary Teacher Trainer Traci Jansen Technology Education Staff (4 FTE) Middle School Carol Trulli Middle School Kathryn Downer Middle School David Pinette Middle School Kevin Welch ITS Staff (2 FTE) Middle School Brenda Lomanno High School Russell Carroll The Office of Information Technology currently supports a total population as follows: Table 2 Support Population Population Type PreK-12 Student Population 3619 Total Administrators Total Instructional Staff Total Instructional Support Staff Total Instructional Support and Non-Special Education Staff 2 Instructional Support and Sp. Ed. Staff 5.5 Instructional Support and Sp. Ed. and Non-Sp. Ed. Shared Staff 7.5 Paraprofessional Staff To find out how state agencies in the Executive Branch must protect personal information, as well as to find training tools related to this effort, see the Commonwealth s website ( 2c+Standards+%26+Guidance&L3=Legal+Guidance&L4=Privacy+%26+Security&L5=Executive+Order+504&sid =Eoaf ). 12 Information about state regulations is available from the state s Record Management Unit ( 13 Information on the Federal Rules for Civil Procedure can be found at ( Wilmington Public School District 5-Year Technology Plan

11 Total Special Education Related Staff 13.1 Medical/Health Services 11.2 Office/Clerical/Administrative Support 27.6 Food Services 20 Total Population Total Computers 1280 Total IT Support Staff 5 Total Desktop Support staff 3 Total Ed Tech Staff Ratio of entire Ed Tech Staff to Total Population 1:339 Ratio of Desktop Technicians to Total Population 1:1361 Ratio of Desktop Technicians to Computers 1:427 Note: These employee count numbers represent Full Time Equivalents (FTE), not headcount. The Director of Technology is responsible for technical and administrative needs for the district. This role is responsible for managing the Office of Information Technology on a daily basis. The Office of Information Technology consists of 5.65 FTE staff as follows: 2 Desktop Technicians, 1 Lead Technician/Systems Administrator, 1 Network Administrator,.65 Secretary and 1 Director of IT. The Director role includes the purchasing and specification of hardware and software, as well as implementing the installation of these purchases in the district through project management and distribution of resources. Educational technology duties are shared with each of the Curriculum Coordinators to deliver technological opportunities to staff and students. Budgetary responsibilities include the yearly creation of a budget and the proper appropriation of those funds toward upgrading the district s technical resources and maintaining current resources. Occasionally, network administrative duties are shared with the Network Administrator. The Library Coordinator position has been created for the school year with the dedication of.2 FTE to the position. This position is responsible for the Library/Media Center curriculum with a focus on modernizing library/media center functionality in the 21 st century. The Library Coordinator position is under the direction of the Director of IT which has become an increasingly common practice in Massachusetts. The Instructional Technology Specialists (ITS) provide instruction, training and resources to facilitate the use of technology in the classroom. These specialists work in the classroom with teachers to develop curriculum material and lesson plans that take advantage of technology to more effectively educate our student population. The ITS staff are certified as Instructional Technology Specialists by the Department of Elementary and Secondary Education (DESE) and oftentimes have a teaching background. The district ITS staff (after-school teacher trainers) are hired at the district level and funded through a stipend to provide courses in the subject of using technology in education. This is a combined effort with the Director of Professional Development (Asst. Supt.) in the district to offer teachers an opportunity to learn from other teachers who have a wealth of knowledge in the area of technology. The Network/Desktop Support Technicians are responsible for keeping the network and desktop computers running in the district and occasionally providing training opportunities to staff. They are 14 Even though this number is for total ed. tech. staff, and is used to determine an overall ratio of population to ed. tech. staff, it does not accurately reflect the actual ratio of technology education staff to the overall population. As demonstrated in the Technology Organization Chart (Figure 1), several of the staff are dedicated to a particular building or function within the district. Wilmington Public School District 5-Year Technology Plan

12 also responsible for telephone systems, cabling, printers, projectors, interactive whiteboards, software issues and other computer peripherals. The Network Administrator is responsible for maintaining and implementing district-wide network resources. Work orders that are beyond a desktop repair are pushed to this position. This position is responsible for keeping the network running on a day-to-day basis while planning for upgrades. The Systems Administrator position is also a new position for the school year. This position is desktop tier 2 support as well as systems administration. Much of this role is dedicated to the daily functioning of our Student Information System (SIS), Aspen by Follett Software, as well as the many other integral software programs used on a daily basis by our staff and students. This role is also responsible for distribution of work orders based on priority and location to the desktop technicians, network administrator or director of IT. The OIT Secretary is responsible for the daily administrative support for the department. As of the school year, this role is also responsible for the electronic state reporting to the DESE for such reports as the Student Information Management System (SIMS), Education Personnel Information Management System (EPIMS) and the Student Course Schedule (SCS). The Technology Education Staff are teachers providing hands-on opportunities for students to use technology in a classroom setting. Some of this education is related to physics and electronics as well as typing, graphics, writing, mathematics and other core subjects using technology as a tool to accomplish assignments. WILMINGTON SCHOOL DISTRICT COMPUTING INFRASTRUCTURE The current network backbone consists of a fiber Wide Area Network (WAN) built by Comm-Tract and Hub Technical Services for the purposes of transmission of data from one public school building to another. This network operates on a 1 Gbps transfer speed. This network was built at the beginning of the school year. Plans to upgrade some of the connections on the fiber optic loop to 10 Gbps are scheduled for the school year. The fiber has been run in a loop around Wilmington in order to create redundancy and shorter paths from building to building. Internet connectivity is provided individually by Comcast at the Shawsheen and Woburn Street elementary schools, the North and West Intermediate Schools, and the Boutwell and Wildwood Early Childhood centers. At the Middle and High Schools, a Comcast internet connection is used as a secondary connection and for the transfer of . The primary connection for internet at the Middle and High Schools is via a Verizon FiOS connection. The Roman House Administrative Office Building receives internet connectivity through the High School s internet connection. There are plans to upgrade the Roman House to its own internet connection in the school year. is provided to all schools through a 2010 Microsoft Exchange Server on premises. It is distributed through the WAN in-district and through a secure web portal outside the district, as well as through the Outlook client using secure protocols. The system is also available on mobile devices through users client programs. File sharing and backup is provided through file servers located in two different locations in the district, specifically the Middle and High School server rooms. These servers provide redundant service of files to clients using the Distributed File System (DFS) method. This provides failover 15 for files in the event that one server is unreachable for some reason. All students must comply with district-wide regulations governing the use of computers, software, internet and other electronic communication. 15 In computing, failover is automatic switching to a redundant or standby computer server, system, hardware component or network upon the failure or abnormal termination of the previously active application, server, system, hardware component, or network. From Wikipedia. "Failover" < Wilmington Public School District 5-Year Technology Plan

13 Figure 2 APPLICATIONS A list of supported software applications can be found in the appendix at the end of this document. PROFESSIONAL DEVELOPMENT In the past two years we have made great strides in Professional Development (PD). In order for our teachers to reach their potential using all of the technological tools currently available in the district, we need to train them on the use of these tools. The WPS have worked to create PD opportunities for staff throughout the district. The PD standards expected by the state can be difficult to match. Therefore we have used some of our Curriculum Improvement days with the staff to focus on technology in the classroom. In the last three years we have been able to provide at least 12 hours per staff member for technology-based training using this method. The district also has created two stipended positions specifically for Teacher Trainers. The Teacher Trainers create after-school classes for teachers in the area of technology integration. These classes have been very popular and many teachers have enrolled in these classes. One Teacher Trainer is oriented toward teaching elementary teachers and the other toward secondary teachers. Recognizing that different tools and methods of technology integration are appropriate at different grade levels, we try to provide classes that would appeal to both elementary and secondary teachers. Some classes will focus on secondary only, some on elementary only and some are grade independent. Wilmington Public School District 5-Year Technology Plan

14 Another step we took toward ensuring that our teachers become better acquainted with technology was adding a clause to the teacher contracts that requires teachers to take 12 hours of technologyrelated PD within their first three years in the district. This step brings our new teachers up-to-speed with technology and aligns with the district goals of technology integration. One last important piece that WPS has done toward a goal of getting our teachers more tech savvy is to make suggestions to the boards of institutes of higher learning about the technology exposure their students get while being trained as teachers. As a district, we have seen several teachers begin their careers here without a background in using technology in the classroom or at any basic level. This year we are building the Professional Development (PD) module of the Aspen Student Information System. This module provides the ability for teachers to build their Individual Professional Development Plans (IPDPs) right from their grade books in Aspen. It also allows the teacher to browse upcoming professional development and enroll in classes. The instructor of the class can use Aspen to communicate with the enrolled teachers as well. The PD module also tracks credits and classes taken by the teachers and the teachers can review their PD information at any time. RECOMMENDED MINIMUM DISTRICT HARDWARE DISTRIBUTION The Office of Information Technology recommendations for Minimum District Hardware Distribution are not necessarily standards that we have achieved in the school district but rather guidelines which we hope to achieve in the future. It is important to set a standard for infrastructure items such as desktop and laptop computers. In order to meet the guidelines set forth by the DESE for computer quality, 16 the district has to know what it has and what it needs to have in order to properly budget for these goals. The state has been working with the Partnership for Assessment of Readiness for College and Careers (PARCC) 17 in order to ready the state s school districts for online assessment. In terms of hardware requirements, they are outlining a very aggressive timeline for districts to meet certain technology standards. Essentially, the state would like to conduct the MCAS examinations online and would like the schools to provide the technology and infrastructure capable of administering these examinations. At this time, it is not clear when the state will decide that the districts need to follow these guidelines in order to administer online state-wide assessments however, PARCC s goal is to have these guidelines in place by the school year 18. Table 3 is a list of the Wilmington-prescribed minimum hardware distribution. Table 4 shows the current and projected status of the schools related to the number of students in each school and the ratio of the students to computers, as well as some notes on the computing environment. Table 5 shows the current hardware distribution and ratios broken out by building. This gives statistics on the most prominent and needed technology items. Lastly, Figures 3 and 4 show the ratio of students to computers as a bar graph, and the student population versus student computers as a line graph respectively. Table 3 - Standard Minimum Hardware Requirements Elementary Schools (Wildwood, Boutwell, Shawsheen, Woburn, North and West) 1 teacher laptop per classroom 1 laptop per principal 1 laptop per building for instructional use 16 Defined in the Individual School Technology Profile document for High-End computers available online at: 17 The Partnership for Assessment of Readiness for College and Careers website: Wilmington Public School District 5-Year Technology Plan

15 1 laser printer per every other classroom 1 laser printer per main office location 1 laser printer per guidance department 1 laser printer per library 1 laser printer per Sp. Ed. department 3 desktop computers per library 1 presentation device in each classroom including interactive whiteboard (IWB) 1 digital projector in each classroom including projector mounting 1 digital projector in each library including projector mounting 1 color laser printer per elementary school 1 fast automatic feed scanner per elementary school 1 digital sign per elementary school Wireless access coverage throughout school Middle School 1 teacher desktop or laptop computer per classroom (Currently 1 desktop computer per classroom) 1 laptop computer per principal (Currently 1 desktop per principal) 1 laptop computer per building for instructional use 1 laptop computer per assistant principal 1 laser printer per every other classroom 1 laser printer per main office location 1 laser printer per guidance department 1 laser printer per library 1 laser printer per Sp. Ed. deptartment 1 interactive whiteboard per classroom 1 digital projector in each classroom including projector mounting 1 digital projector wall or ceiling mounted in library 1 fast automatic feed scanner per floor 2 color laser printers in building 2 digital signs Wireless access coverage throughout school Maintain 12 computers in library High School 1 teacher laptop computer per teacher 1 laptop computer per principal 1 laptop computer per assistant principal 1 laptop computer per building for instructional use 1 laser printer per every other classroom 1 laser printer per main office location 1 laser printer per guidance department 1 laser printer per library 1 laser printer per Sp. Ed. department 25 student desktop computers per library 1 interactive whiteboard per classroom 1 digital projector in each classroom including projector mounting 3 mobile laptop computer carts including 1 mobile writing lab 2 digital signs 1 digital production studio Wireless access coverage throughout school 1 foreign language lab (virtual or physical) 1 multimedia audio system per classroom Student charging systems or outlets for BYOD devices Wilmington Public School District 5-Year Technology Plan

16 Table 4 School Hardware Status and Projected Status Standard Elementary Schools (Wildwood, Boutwell, Shawsheen, Woburn, North and West) 1 teacher laptop computer per teacher 1 desktop computer per classroom 1 desktop computer per classroom 1 laptop per teacher 1 laptop per principal 1 desktop per principal 1 laptop per principal 1 laptop per principal 1 laptop per building for instructional 100% 100% 100% use 1 laser printer per every other 100% 100% 100% classroom 1 laser printer per main office location 100% 100% 100% 1 laser printer per guidance dept. 100% 100% 100% 1 laser printer per library 100% 100% 100% 1 laser printer per Sp. Ed. dept. 100% 100% 100% 3 desktop computers per library 100% 100% 100% 1 IWB per classroom 10.4% 46.1% 100% 1 projector per classroom (not library) 33% 93.4% 100% 1 projector mounting per classroom 10.4% 57.4% 100% 1 projector per library 33% 33% 100% 1 color laser printer 100% 100% 100% 1 scanner per school 0% 100% 100% 1 digital sign per school 0% 50% 100% Wireless access points 0% 0% 100% Middle School 1 laptop computer per teacher 1 desktop per classrm 1 desktop per classrm 1 laptop per teacher 1 laptop computer per principal 1 desktop per principal 1 laptop per principal 1 laptop per principal 1 laptop per bldg. for instruct. use 100% 100% 100% 1 laptop computer per asst. principal 0% 0% 100% 1 laser printer per every other 100% 100% 100% classroom 1 laser printer per main office 100% 100% 100% 1 laser printer per guidance dept. 100% 100% 100% 1 laser printer per library 100% 100% 100% 1 laser printer per Sp. Ed. dept. 100% 100% 100% 1 IWB per classroom 3.3% 19.7% 100% 1 projector in each classroom 18% 100% 100% 1 projector mounting per classroom 6.6% 100% 100% 1 projector wall or ceiling mounted in 0% 100% 100% library 1 fast auto feed scanner per floor 0% 100% 100% 2 color laser printers in building 100% 100% 100% 2 digital signs 0 digital signs 1 digital sign 2 digital signs Wireless access points throughout 0% 100% 100% school Maintain 12 computers in library 100% 100% 100% High School 1 laptop computer per teacher 1 desktop per classroom 1 desktop per classroom 1 laptop per teacher 1 laptop computer per principal 1 desktop per principal 1 laptop per principal 1 laptop per principal 1 laptop per bldg. for instruct. use 100% 100% 100% 1 laptop computer per asst. principal 100% 100% 100% 1 laser printer per every other 100% 100% 100% classroom 1 laser printer per main office 100% 100% 100% 1 laser printer per guidance dept. 100% 100% 100% Wilmington Public School District 5-Year Technology Plan

17 1 laser printer per library 100% 100% 100% 1 laser printer per Sp. Ed. dept. 100% 100% 100% 25 student desktops per library 100% 100% 100% 1 (IWB) per classroom 13.8% 46.2% 100% 1 projector in each classroom 66.2% 84.6% 100% 1 projector mounting per classroom 7.7% 66.2% 100% 2 mobile laptop computer carts 1 cart 3 carts 3 carts 2 digital signs 2 digital signs 2 digital signs 3 digital signs 1 Digital production studio 0% 0% 100% Wireless Access Points throughout 0% 40% 100% school 1 foreign language lab 0% 0% 100% 1 multimedia audio system per 0% 0% 100% classroom Student charging systems or outlets for BYOD devices 0% 10% 100% Wilmington Public School District 5-Year Technology Plan

18 Table 5 - Current Hardware Distribution and Ratios School Grade Level Student Population Student PCs Teacher PCs Stu./ All PCs Stu./ Stu. PCs IWBs 19 IWB/ Classrm Projectors Projector/ Classrm Mounted Projectors Boutwell PreK-K :1 14.4: : Mounted/ Classrm Wildwood PreK-K :1 14.4: : Shawsheen :1 13.8: : Woburn :1 17.0: : West :1 8.5: : North :1 11.1: : Middle :1 2.9: : High :1 3.1: : Interactive Whiteboard Wilmington Public School District 5-Year Technology Plan

19 Table 5 - Continued School Computer SRS 21 Labs 20 School Computing Environment Boutwell PC Computer lab in library, 1 teacher PC per classroom, 1 mobile projection device for directed instruction and presentations, 4 mounted projectors for classroom instruction, 4 interactive whiteboards, high speed internet Wildwood PC Computer lab in library, 1 teacher PC per classroom, 1 mobile and 4 mounted projection devices for directed instruction and presentations, 4 interactive whiteboards, high speed internet access, wireless access in library Shawsheen PC Computer lab, 1 teacher PC per classroom, 9 mobile and 13 mounted projection devices for directed instruction and presentations, 7 interactive whiteboards, high speed internet access, 2 student response systems (SRS) Woburn PC Computer lab, 1 teacher PC per classroom, 13 mobile and 16 mounted projection devices for directed instruction and presentations, 17 interactive whiteboards, high speed internet access, 1 student response system West PC Computer lab, 1 teacher PC per classroom, 1 mobile and 16 mounted projection devices for directed instruction and presentations, 16 interactive whiteboards, high speed internet access, 3 student response systems North PC Computer lab, 1 teacher PC per classroom, 7 mobile and 14 mounted projection devices for directed instruction and presentations, 6 interactive whiteboards, high speed internet access, 2 student response systems Middle 9 (2) 28 Seat (1) 27 Seat (1) 12 Seat (3) 25 Seat (2) 15 Seat High 10 (2) 23 Seat (1) 24 Seat (6) 25 Seat (1) 12 Seat 1 (2) 28 PC Computer labs are used for both integration and classroom instruction, (1) 27 PC Computer lab is used mostly for integration and some instruction, 12 library PCs for student use, each classroom has 1 teacher PC per classroom and from 0-5 student PCs, 1 small mobile lab of laptops used for science experiments, (3) mobile labs consisting of 25 laptops each, (2) 15 PC tech-ed/engineering labs, 7 mobile and 61 mounted projection devices, 12 interactive whiteboards, high speed internet access, wireless network throughout 2 (2) 23 Seat labs for business and general use, (1) 24 seat lab for programming and general use, (5) 25 Seat labs consisting of (1) lab for business and general use, (1) lab for Graphics/Animation, (1) mobile lab of laptops for the History Dept. (1) lab of 25 PCs in the library for research and instruction, (1) mobile lab of 25 laptops for use with the 1:1 pilot in the Adams St. Wing, and (1) mobile lab of 26 laptops for the English Dept for writing, (1) 12 Seat lab for physics experimentation and Foreign Language 20 Computer labs in this case are defined as 10 or greater computers that can be used with a whole class at that grade level. 21 Student Response System or Classroom Participation System sometimes referred to as Clickers are usually handheld devices that send a response from the student to a receiver so that the teacher can immediately use the data digitally. Wilmington Public School District 5-Year Technology Plan

20 Figure 3 Ratio of Students to PCs District-wide Figure 4 Student Population vs. Student Computers Wilmington Public School District 5-Year Technology Plan

21 Wilmington Public Schools vs. State-Wide Benchmarks for Hardware Distribution The State of Massachusetts Department of Elementary and Secondary Education (DESE) has established some benchmarks that act as guidelines for the effective use of technology within a school environment. Although benchmarks are helpful, they often do not represent the manner in which effective teaching can occur. However, benchmarks can often serve as important data points for comparison to existing conditions. These benchmarks are identified in Table 6 below. Table 6 WPS vs. State Benchmarks Ratios # of Students/PC Instructional Technology Specialist/ Teacher DESE Benchmark Wilmington School District Tech Support Staff/ total number of student PCs in the district : : Boutwell 14.4 Wildwood 13.8 Shawsheen 17.0 Woburn 8.5 West 11.0 North 2.9 Middle 3.1 High 1:219 1:330 1 District IT Director/ Coordinator Based on the comparative data in Table 6 above, the number of computers per student is far from where the state would like us to be by the school year. By that time, which is two school years from the date of this tech plan, the state expects us to have one device for every student in the district. There is only one way to possibly meet this goal by that time and that is to establish a Bring Your Own Device (BYOD) plan of hardware distribution. The ratio of tech support per number of student PCs is good; however, if you consider that there are more staff machines than student machines, the ratio of technical support dedicated to just student machines falls short. It pushes the technician to student PC ratio closer to 1:650 which is greater than the allowed state benchmark. We are definitely lacking in our technology integration staff. The district is very aware of this fact and has planned to increase the number of ITS staff in the coming years. The Wilmington Public Schools has requested through the budget process for an elementary integration specialist for the coming school year which has not yet been approved by the town. Wilmington Public School District Wireless Network and 1:1 Initiative Plan A 1:1 Initiative is a program to create a ratio of one student to one electronic device. The concept of a 1:1 Initiative is that a student lives with a device either all day at school or twenty-four hours per day. It enables a student to find quick solutions to problems that occur every day by allowing for the 22 Benchmark 4 Accessibility of Technology Section A.1. of the Local Technology Plan Guidelines ( 23 Benchmark 2 Technology Integration and Literacy Section C.2. of the Local Technology Plan Guidelines ( 24 Benchmark 2 Technology Integration and Literacy Section C.1. of the Local Technology Plan Guidelines ( Wilmington Public School District 5-Year Technology Plan

22 immediate exploration of information and the ability to create information on the go. From a practical standpoint, 1:1 devices can make the life of a student much simpler. Imagine not having to carry your books home every night. You wouldn t need to if all of your books were on computer files loaded onto your device. There would be less paper to fill up your locker, since your virtual locker would be online. All of your homework could come in and out of an online storage locker and be handed into the teacher electronically. The 1:1 device can make the leap to a paperless world much easier. For example, say you are a Middle School student who is advanced in mathematics and you would really like to take a math class offered at the High School. That would be difficult since the bus doesn t come whenever you want it and you don t drive yet. Using your electronic device, transportation becomes unnecessary since the student can watch the lesson being taught at the High School over video conferencing. The student could take the class with headphones in the library. The lesson could be archived online for other students to watch or re-watch whenever needed. Teachers would also be included in the 1:1 Initiative. If you are a teacher, you would have a device that you could bring home. You could create assignments on a laptop for example and post them to the web or your Aspen student accounts for the students to download. These assignments could be stored there for use every year. You would have a dedicated machine to enter your grades. You would move around the building on a wireless connection and connect anywhere. If you are performing duties, just bring your device and you can do both at the same time. If you have a planning period and you want to enter grades for the term, sit outside on a bench with a cold drink and enter them in. I ve heard people say that students unplug to go to school and then plug back in when they leave. For modern students, schools are behind in their ability to mirror modern life and times. For instance, imagine if you worked for a delivery company and drove a shiny new Ferrari to work every day. When you arrive at work, your boss tells you to take a horse and carriage out of the stable and deliver packages around the city. Then at the end of the day, you get back in your Ferrari and drive home. If this was the case, you would seriously start to wonder if your boss knew what he was doing! Now is the time to bring the Wilmington School District up to speed with the modern way of life of its students and teachers. Methods of Achieving a 1:1 Program Typically, there are two scenarios for implementing a 1:1 program in school districts. The first involves purchasing devices for every student in the district or targeted grade levels and the second incorporates devices already owned by students. There are pros and cons to both schemes; however, I think there is only one choice for Wilmington given the budget restrictions that the entire state is experiencing. Purchasing devices for every student can be an incredibly costly proposal. This scenario would require the town to purchase a device at roughly $ per student depending on what type of device we wanted to purchase. Currently, for the money, I think that the most efficient device that accomplishes all of the district goals and allows the student to create materials and media is a netbook or low-end laptop. These can be had for about $400 when purchased in large quantities. The district has approximately 3,600 students at the current time. Doing the math, that comes to $1,440, Additionally, we would need to purchase about 100 spare units and replacement parts for the 3,600 in the field which adds another $40, If we buy the devices, then we have to supply tech support for those devices which would require the hiring of an additional three technicians at a cost of about $40, per technician which equals $120, without medical coverage. This brings us to almost $1,480, in non-salary and $120, in salary costs. The district would need to purchase new devices at least every three years given the durability of such devices and the quick increase in technology needs. This would break down the program cost by a factor of three which would mean we would need a funding source of $493, plus the three technicians for a total of $613, yearly. Wilmington Public School District 5-Year Technology Plan

23 If we are considering purchasing devices at the Secondary level only, then we would need to provide devices to roughly 1,900 students. This would be a non-salary cost of about $266, and a salary cost for two technicians for a total of $346, yearly. None of these costs considers the expense of replacing the wireless infrastructure in the buildings every five to ten years which is the end-of-life approximation for the equipment running the wireless network. The second solution to the 1:1 Initiative is to let students bring in their own devices, referred to as a Bring Your Own Device (BYOD) program (sometimes called Bring Your Own Technology (BYOT)). This solution leverages the money already spent by parents on devices for their children for use in the school. In this scenario, all we have to do is provide funding for the wireless network infrastructure to allow students to connect to the internet and work online. Table 7 - BYOD Pros and Cons The following table represents the pros and cons of having a BYOD solution. Pros Do not need funding beyond wireless network If funding is cut, program continues Students maintain devices No need for CIPA compliance outside school Only purchase devices for underprivileged Not as many technicians needed Training on devices not needed Students already own them. Why increase taxes to buy student a second device? Easy roll-out to students Students have control over their device Cons Inconsistent devices No granular control Software used must be cross-platform Limited access to internal resources TimeLine A required step in the 1:1 Initiative is providing wireless accessibility to all schools throughout the District. In order for the Wilmington Public Schools to implement wireless, we must do it in a way that is sustainable, standardized, secure and cost effective. To begin the process of installing the wireless network, it made the most sense to begin with the Middle School for several reasons. Most schools districts are implementing wireless at their high schools to start. In terms of maturity and technical experience, students at the high school level are more equipped to integrate wireless devices into their learning environment. So why would Wilmington begin with our Middle School? To answer that question we have to look no further than our current plan to build a new high school. The current plan is to build a new high school in Wilmington in order for it to be ready for the school year. Construction of the new building and the deconstruction of the old building will begin in February Because of this, it does not make sense to install a wireless infrastructure in a building that is being razed. By bringing wireless online at the Middle School in the school year and implementing it now, today s sixth graders will have a seamless transition with their 1:1 devices into a high school that is fully prepared to meet their technical expectations in At the elementary level, we are also seeing a rise in demand for wireless connectivity. Because of this, we would like to implement a wireless infrastructure as soon as we are able. Depending upon capital funding, we may be able to proceed with projects at the North, West, Woburn, Shawsheen, Wilmington Public School District 5-Year Technology Plan

24 Boutwell and Wildwood schools within the or school years. Infrastructure Plan Schools all across the country are flocking to the concept of 1:1 learning, which is the concept of one laptop for every student and teacher in the school. While the benefits and success stories of a 1:1 learning initiative have been well published, there has been little information published about the implementation strategies used by technical coordinators in these initiatives. However, there are several key areas for a successful implementation of a 1:1 learning initiative, including having a solid network infrastructure, properly configuring and managing the laptops, tracking laptop inventory, and having an excellent laptop Help Desk. 25 This introduction written by Todd Bryant outlines very well that the infrastructure behind the 1:1 Initiative must be properly developed in order for the initiative to be successful. Wilmington Public Schools has been working toward this type of initiative for the past six to seven years with a focus on proper network management. We are now at a point where implementing a wireless network to accommodate a 1:1 program makes sense. The diagram below shows the path that a 1:1 device must take in order to reach its intended destination. Figure 5 Wireless Infrastructure Diagram As you can see, there are many steps in the network infrastructure that need to be in place and working well. Let s walk through the diagram and identify the parts of the infrastructure and how they work. First we have our student using a tablet or laptop device which then connects to a Wireless Access Point via a wireless (radio) connection. In our infrastructure, we will want to communicate on a wireless n platform, because it is currently the fastest type of wireless; however, we also want to accommodate all types of devices with different types of wireless technology. This means including wireless a, b, g and n in our network. The data originating from the device goes through the Wireless Access Point (AP) and travels to the switch. The switch has two jobs: The first is to send electrical power to the wireless access point since there will be no electrical receptacle for the access point to be plugged into when it is installed in the ceiling. Secondly, the switch needs to send the data down to a central location to determine when the data will ultimately be sent. This central location is the router. 25 Todd Bryant. "Tips to Manage a 1:1 Learning Initiative." Tech Learning Date: June 1, 2006 Page: 1, Section: Introduction 11/3/ Wilmington Public School District 5-Year Technology Plan

25 Once at the router, the data can be sent over the fiber optic loop or to the internet. The data carries a message in it that tells the router where it wants to go, and the router sends it out in that direction. If our data is supposed to go to a website like Google.com, then it passes through a firewall. The job of the firewall is to make sure that data coming in or out of the network meets a certain standard determined by the Network Administrator. Usually, data travelling out of a location does not have many restrictions. In the case of a school, we must make sure that any requests for data on the internet are acceptable and meet the Child Internet Protection Act. In order to do this, we must quickly check the website against a database of websites to make sure the content is appropriate. Once this is done, the data can reach its target by flowing through a modem. The job of the modem is to act as a gateway for data to the internet. The modem will communicate with a company like Verizon or Comcast in our case, and establish a method of moving the data, much like on an on-ramp to the highway. Data then flows back and forth from the internet to the device so that information is transferred to the student from anywhere in the world and vice versa. Design Considerations When we begin our implementation of a wireless network at one school in the district, we will put in place equipment that will handle the entire district. When these types of networks are constructed, typically there is a device called a wireless network controller. This device is expensive and must be set up by a network engineer. Once in place, however, it can be used to control all of the wireless networks in the district. Because we now have a fiber optic network in the district, we have this ability. Previously, we would not have been able to take advantage of this kind of scalability in a network and instead would have had to purchase and install this expensive piece of equipment in each building. This, could have cost $60,000 without a single wireless access point being installed. Now that we have finished the wireless network at the Middle School, we have one controller in place. Currently, it is handling the Middle School, High School Adams Street wing, Wildwood library and Roman House. I believe the most efficient design for speed and redundancy would involve the placement of three wireless controllers on the Wide-Area-Network all communicating with each other through the use of the fiber optic loop: one to handle Middle School wireless needs, one for the High School, and one for the elementary and kindergarten buildings. We also need to have compatibility in mind. We have chosen to go with an Aruba wireless network system and we want to make sure that stays consistent throughout the district. This way, we can continue to enjoy the cost savings that comes with having fewer wireless controllers instead of one in every building. The wireless network must be able to accommodate current and future needs. The network would currently need to support the separation of student and teacher/admin networks. This is for security reasons but maybe more important for viral and malware reasons. When we go to a 1:1 device network, I would like to be able to offer students the ability to bring in their own hardware from home. This of course introduces a new challenge of keeping whatever infections these computers may have out of our network. Another current need is the ability to provide a guest network. A guest network is for anyone who comes to the building to do a presentation, journalists taking notes at meetings, school committee members, PAC members, parents, and visiting teachers coming to attend training or presentations. This network would need to have the ability to be throttled down so that the bandwidth used does not interfere with teaching and learning by our full-time staff. KEY GOALS AND ACTION PLAN FOR THROUGH The Wilmington Technology Task Force has identified goals for the five-year period covered under this document. The end goal is, of course, to bring a richer learning experience to the students of Wilmington Public School District 5-Year Technology Plan

26 Wilmington. We will strive continually to reach these goals and we will find that over time, as a goal is accomplished, it will be renewed with the introduction of newer technology and methods of integration. The goals are: 1. Provide Reliable Connectivity and Access 2. Provide Adequate Educational Technology Hardware 3. Provide Software Solutions 4. Provide Training for All Employees 5. Provide Technology Support Services 6. Integrate Technology into the Curriculum at all Grade Levels GOAL #1: PROVIDE RELIABLE CONNECTIVITY AND ACCESS The Wilmington Public School District ensures that a solid infrastructure will be in place to support the day-to-day activities of communication and doing business as a school district. We must maintain a backbone of services through equipment and software to deliver timely information in order to be productive as an organization. The OIT manages the network connections and hardware for: eight schools one administration building a hub location at the Public Safety Building and the transportation office at the Public Buildings facility on Church Street. We have been able to upgrade and vastly improve the network since the last iteration of this document in Even with these improvements, it is essential that we continue to maintain our current equipment and upgrade our aging equipment. The following is a summary of the needs system-wide and for each individual building. System-Wide Needs Internet Access At this time, Comcast Broadband provides internet services to the North Intermediate School, West Intermediate School, Woburn Elementary, Shawsheen Elementary, Boutwell Early Childhood Center, Wildwood Early Childhood Center, and to the High School (backup and overflow connection). The Middle School and the High School receive their internet connections through a Verizon FiOS connection. Currently the Roman House receives internet service through the High School s FiOS connection. The Roman House may be switched over to their own internet connection as work progresses on the new High School. Note: Each internet service is placed outside a firewall that filters content in adherence with the federal Childhood Internet Protection Act (CIPA). Currently in the district, the most cost-effective method of getting internet provided to the buildings without a loss of internet speed and function is through these individual connections. The possibility does exist for us in the future now that we have a Fiber Optic Wide Area Network, to connect one large capacity internet connection into the Fiber Loop and all of the buildings can connect to it and share that connection. A connection with speed and capacity to service the district in this way would be very expensive. Currently, the Comcast connections at each building are provided to us for free. We need to provide content filtering and maintenance on each firewall for a total of about $2000 per year. Also, the type of firewall that could process the entire district at once would also be incredibly expensive. If costs come down for this type of configuration, we will consider it. Wide Area Network (WAN) Wilmington Public School District 5-Year Technology Plan

27 Fiber Optic Wide Area Network At the end of the 2011 calendar year, the District moved to a fiber-optic Wide Area Network (WAN). A Wide Area Network differs from a Local Area Network (LAN) in that the former connects the latter together to create a larger network. In our case, all of the Local Area Networks in each one of our buildings connect together on a Wide Area Network which is connected through fiber optics. This was a project that was conducted in conjunction with the Town in order to upgrade both the Town and school networks with both sides sacrificing funds in order to make the project a reality. Both sides decided that the network should be constructed in a loop mostly for the sake of redundancy. If there was a split in the line somewhere, the data could go the other direction on the loop to reach its intended end point. This new network has alleviated a litany of problems that we used to deal with daily basis. We had disconnection of buildings from the network with no service for days, files not getting backed up properly, slow connection speeds, and an abundance of equipment in unsuitable locations. There were too many problems to list here. Since the fiber optic loop was installed, the OIT has been able to eliminate all servers at all buildings with the exception of the High School and the Middle School. In total, 18 servers were removed from the elementary schools and additionally, servers were able to be removed at the High and Middle Schools during the consolidation process. The fiber optic loop saved the district thousands of dollars in replacement and air conditioning costs. Beyond cutting future costs, the district increased the speed that data could be sent between buildings and vastly improved the quality and reliability of transmission. Lastly, the built in redundancy of the new network insures that we will have minimal, if any, downtime for the students and teachers who rely on the network for learning and teaching. Local Area Network (LAN) On the LAN side of the network, we are maintaining our current infrastructure. Many of the switches that are in the buildings are getting to their end-of-life where they are at risk of dying or becoming unreliable. At the Middle School, we have arrived at a time where both the switching equipment has become too old and its function and speed are detrimental. We have applied to the Town for a capital improvement allotment to alleviate this issue at the Middle School. As it applies to wireless infrastructure in that building, all new hardware has been installed. Wireless Infrastructure The single biggest upgrade needed in the LANs of most district buildings is a wireless infrastructure. Wireless network access has become a growing need in the schools. As we progress in our ability to offer technology and technical services to students, we must provide the infrastructure for those services. With the increasing ubiquity of wireless devices such as tablets, smartphones and laptops, we need to allow for those devices to be used for education and productivity. By building a wireless network in each school, we will be increasing the ability to connect our students to online educational opportunities. Additionally, we would like to have the same services in the elementary, that we already do in the Middle School where we have built a wireless network, and at the new High School when it has been built. A wireless network would be less expensive now that a fiber optic network is in place. The equipment that controls the wireless network equipment can be shared between buildings now that many schools can contact one piece of equipment quickly through the wireless network. In the Fiscal Year 2014, I propose that we ask for a capital improvement amount sufficient to cover the cost of installing a wireless network in the elementary school buildings. I approximate this cost to be roughly $170,000 as a conservative estimate. This will cover the cost of an additional access controller, access points for all classrooms, switches to power the access points and switch data, Wilmington Public School District 5-Year Technology Plan

28 and the labor and hardware for the extensive wiring that will need to be run to connect all of this equipment together. Voice Infrastructure The current telephone infrastructure in the school district is broken up by school. In other words, each school has its own telephone system with its own telephone lines running to each building. A more efficient and cost-saving method of voice infrastructure is a centralized one. When the new High School is built, funds for the project will be committed to the installation of a new voice system. This system will be a Voice over Internet Protocol (VoIP) system. VoIP systems operate on the same principals and even network as our current computer systems do. The telephone becomes a device on the network just like a printer or computer and sends information over the network in the same manner that the computers do. I would like to expand the system installed in the new High School for use by all of the other schools. This would save money on buying individual systems and standardize the hardware, software and operations. VoIP systems allow us to do things that are not possible with conventional telephone system. For instance, in buildings where there are no telephones for classroom use, as is the case in all of our elementary schools, we can piggy-back a telephone onto the current computer connection using existing wiring. VoIP systems can be set up centrally and then accessed from great distances without any degradation in sound quality. This would allow us to install one system and use it throughout the district. Because we installed additional fiber-optic strands in the fiber-optic loop specifically for the purpose of someday using those strands for VoIP, we can isolate the system away from other systems. A VoIP system would allow the entire district to get features that they presently do not have in their telephone systems such as voic , integration with , and conferencing. Finally, there could be some cost saving on telephone lines since we will be able to run all of the lines for all of the buildings to the High School location. This would allow some sharing of lines and the ability to terminate some that are not used as often. Security Infrastructure Our schools have undergone changes in the past 5 years for an increase in security. Some of those changes involved installing security cameras at the front of each of the schools for monitoring and to preview visitors before allowing them into the building. Also, an intercom was added outside the door to communicate with visitors. Since the time that those systems were installed, the systems themselves have become worn and have started to deteriorate. We have been able to maintain them and keep them operational but they are reaching a point where replacing them is the most logical option. Also, given the technology at the time when they were installed, an update makes sense. The world has undergone some major changes regarding security. With events around the world and in the United States involving mass shooting at schools, we should respond with greater security systems in the schools. Because schools are such active buildings before, during and after the school day, it is difficult to keep them secure. Policies can dictate that people always enter through one door in order to maintain security protocols, but for many buildings this simply does not make sense. For instance, teachers may enter a building from a parking area on the other side of the building from the main entrance, or students may exit and enter for recess via a door adjacent to the recess area. Most of these security problems at the doors can be solved with technological means. For example, Wilmington Public School District 5-Year Technology Plan

29 a proximity card reader is a device that can read an individual s security card from a small distance in order to unlock a door. These cards can be programmed to allow entrance into a facility at certain times of day, and more specifically for entering and exiting through certain doors at certain times for an individual. This would allow for a secure means of entrance without having to issue keys to all staff. Doors would not have to be propped open during recess or other times allowing a breach in security. Security systems, like phones, are now part of a computer network. Cameras and proximity card readers are now Internet Protocol-based and allow for interaction over the computer network. With this capability, they can be controlled and monitored centrally. This means that now with a fiber optic loop readily available, we can segment the security traffic on the loop and have it controlled by one server. It may make sense to control all of the security systems, or at least the proximity card readers, from the new High School when it is built and new security equipment is installed for that building. Video Infrastructure Wilmington has a very good resource available to students for video editing and manipulation in Wilmington Community Television. WCTV has the equipment available for students to use and a studio in which to use it. In the future, I would like to see this resource used more fully. To that end, when constructing the fiber optic loop around town, we installed a fiber optic node (connection point) at the intersection of Waltham Street and Middlesex Avenue, where WCTV is located. If WCTV were to connect to our fiber optic loop, students at the schools could get access to equipment there and could work on video files at the schools for upload onto the WCTV channels. For example, in the new High School building, video recording equipment will be set up with a small studio that could be linked to the WCTV studio. Not only does the WCTV studio have more advanced equipment and equipment the school will not have, but they also have expertise and can teach our students how to use the equipment. GOAL #2: PROVIDE ADEQUATE EDUCATIONAL TECHNOLOGY HARDWARE Wilmington High School Wilmington High School is being replaced with a new school that will be built for the school year. In this new school, the best equipment is being specified for both the infrastructure and devices for students and teachers to use. The brief list below contains some items that will be available in the new building: LAN o Data backbone consisting of 12 strands multimode and six strands single mode of fiber with redundant copper o Video will be delivered via IP network o 10Gbps switches or greater o Wireless throughout building to support three devices per person Telephone o Voice will be a Voice over Internet Protocol (VoIP) system Classroom o Interactive projectors in all classrooms o HDMI video ports to projector o Several outlets for charging devices o Wired jacks for computer connections o Laptops for teachers New graphics lab New CAD lab Video production booth New security system along with camera system New server room with environmental control Network connections to projectors for streaming video Digital signage in key points of the building Wilmington Public School District 5-Year Technology Plan

30 There will be many more additional items that are not listed here. The building will be up-to-date with all of the most effective technology that can be used in teaching. We will continue to support the High School and maintain our current equipment there. We have purchased new devices for the building even though the building will be torn down within two years. For instance, most labs were replaced two years ago and we have purchased projectors for the building as of late. During the holiday break at the end of December, the OIT installed a wireless network with an Access Point (AP) in every room of the Adams Street wing of the building. This will allow teachers in that part of the building to simulate the wireless network in the new High School and get used to the benefits of using wireless devices in the classroom. We will not be undertaking any additional grand-scale projects, however, in the old High School in the years before the new High School is built. It would not be cost-effective to spend money on a building that will be razed shortly. Wilmington Public School District 5-Year Technology Plan

31 Wilmington Middle School Wilmington Middle School is in better shape compared to the ability to access technology in other schools in the district. Below is a table outlining action items and progress at the Middle School. Table 8 Wilmington Middle School Action items Action Items Responsibility 2009 Timeline % Complete Comments 2013 Timeline Upgrade firewall OIT 1 Year 100% We have upgraded this firewall twice Replace the lab computers in rooms 327, 329, 247, Engineering equipment and software upgrade Split staff and students in to two Virtual Local Area Networks Replace all switches with gigabit capacity switches Install digital projectors in every classroom in the building Install interactive whiteboards in every classroom in the building Upgrade the staff file server (not needed if on fiber optic WAN) Install Raptor security system Increase the number of computers in the library Increase number of Classroom Performance Systems or equivalent OIT 4 Years 50% 327 and 329 were upgraded. 247 and 248 have not been upgraded. MS Principal N/A 0% Equipment in need of replacement. 14 yrs. Old OIT 3 Years 50% Work has been done to separate the networks. We have split the two groups into two accessibility groups for internet content filtering OIT 4 Years 5% Wireless switches are gigabit as is the edge switch/router Superintendent Superintendent N/A 2 Years for 247 and 248 Success Criteria Improved ability to filter subjects based on user permissions Improved classroom use of computers and expanded instructional possibilities 5 Years Equipment operational VLANs not needed on this network at this time Ability to apply different permissions and security to different networks 1 Year Improved instruction through quicker delivery 5 Years 100% Completed by April 2011 N/A Improved learning experience 5 Years 19% 12 classrooms complete 1 year for the rest of the classrooms OIT 2 Years 100% File server was needed upgrade after Fiber Optic WAN School Resource Officer, MS Principal 3 Years 0% This has become more of a priority recently. We will be doing this soon. Principal, 5 Years 0% The need for stationary PCs may not be Media Specialist needed as mobile devices are purchased OIT 2 Years 0% These have not been very popular at this grade level Established a DFS file system mirroring HS server for redundancy Better instruction, improved learning Improved reliability on saved teaching materials 6 months Reduced risk? Improved writing and research skills? MCAS improvement, TSAT Wilmington Public School District 5-Year Technology Plan

32 Wirelessly enable the Library/Media Center Install a mounted projector in the Library/Media Center Media Specialist Media Specialist 4 Years 100% Whole building has wireless N/A Improved TSAT and feedback from staff 5 Years 100% Projector installed Permanent electrical connections still not installed Improved TSAT and feedback from staff, MCAS improvement Replace Principal s computer with a OIT 2-3 Years 100% All principals were upgraded N/A Increased mobility laptop Replace Domain Controller Server OIT 1 Year 100% DC Replaced N/A Stability maintained Replace teacher computers OIT N/A 0% Computers last replaced in June 2008 Upgrade to Windows 7 or Windows 8 operating system Install a Library Management System Upgrade to Microsoft Office 2010 or 2013 Install digital sign for parent and student communication Update the security camera system in the front of building and add camera to loading dock area Superintendent N/A 0% OS needed to run current software N/A 100% Ability to have books Superintendent, catalogued electronically, and inter-school book sharing Superintendent N/A 0% Needed for compatibility and increased features Summer 2014 or 2015, subject to available funds Improved classroom use of computers and expanded instructional possibilities 2 Years More efficient teaching and administrative use N/A Greater use of library resources 4 Years More efficient teaching and administrative use Principal N/A 100% Sign in lobby N/A Increased communication with parents Superintendent, Principal N/A 0% Front camera is grainy, 12 years old and analog. Deliveries made to loading dock directly. 2 years Lower security risk Wilmington Public School District 5-Year Technology Plan

33 Elementary Schools This section outlines the needs, action items and progress for all elementary schools. Because needs are similar, information is combined where it makes sense. Elementary schools are the West Intermediate, North Intermediate, Woburn Street Elementary, Shawsheen Elementary, Wildwood Elementary and Boutwell Early Childhood Center. Table 9 Elementary School Action Items All Schools Action Items Responsibility 2009 Timeline Replace all switches with gigabit capacity POE+ switches Upgrade the staff file server (not needed if on fiber optic WAN) Increase number of Student Response Systems Replace Point Of Sale (POS) computers Replace Principals desktop with a laptop % Complete OIT 4 Years 25% Gigabit needed soon with 10Gbps capable uplinks to WAN. POE+ for phones and wireless access points OIT 4 Years 100% File server removed. Upgraded to district File server. Comments 2013 Timeline Success Criteria 2 years Improved instruction through quicker delivery/safety with additional phones N/A Improved reliability on saved teaching materials OIT 2 Years 100% This is ongoing. Ongoing MCAS improvement, TSAT Food Services 3 Years 100% All POS machines replaced summer 2012 OIT 2-3 Years 100% Summer 2011 all principals got laptops Replace Domain Controller Server OIT 1 Year 100% Removed for domain consolidation on fiber Telephone system replacement OIT N/A 0% Add to new High School system Update the security camera system Superintendent, Principal Install proximity card readers at 2 locations per building. Install a wireless network throughout the building Supt. Fin. Dir. N/A 0% System is aging and increasingly difficult to maintain N/A 0% Need to tighten security but have access for employees Principal, N/A 0% Ability to have BYOD and Superintendent, teaching with wireless devices Town Manager N/A N/A N/A Efficient lunch purchasing. Reduced POS failure Increased mobility Stability maintained 2015 Increased communications and stability 2 years Lower security risk 2 Years Increased security, reduced aggravation from teachers 3 Years Increased differentiation, Increased tech integration West Intermediate School (Grades 4-5) The West Intermediate School is coming up on a five year PC replacement cycle in June of The computers that are in place will last a little longer although the state would like us to replace PCs every five years. Realistically, these computers will probably not be replaced until the summer after the school year. At that time, either a thin client solution or replacement with laptops should be considered. When these computers are replaced, we should Wilmington Public School District 5-Year Technology Plan

34 have wireless installed throughout the building allowing teachers to work wirelessly or in teams with the laptops. Note that not all computers were replaced in the building during the computer refresh in summer of Only classroom computers were replaced at the time, while several other computers in the building were replaced with upgraded older computers. Some of these upgraded computers are now eight to 10 years old and should be replaced. In summer of 2011, the West Intermediate. was upgraded to new heavy-duty laser printers throughout the building, along with two networked Multi-Function Printing (MFP) devices for printing, scanning and copying. These allow for greater access and reliable printing. Table 10 West Intermediate Action Items Action Items Responsibility 2009 Timeline % Complete Replace or upgrade lab computers OIT 3 Years 0% Slated for summer of Possibly Thin-Client Install digital projectors in every classroom Install interactive whiteboards in every classroom Mount the current projector in the lab Install digital sign for parent and student communication Superintendent Superintendent Update the security camera system Superintendent, Principal Install projector in the Library Replace all teacher computers North Intermediate School (Grades 4-5) Wilmington Public School District 5-Year Technology Plan Comments 2013 Timeline Success Criteria 10 Years 81% All priority rooms have been completed 10 Years 76% Most priority rooms completed June 2013 Improved classroom use of computers and expanded instructional possibilities 3 years Improved learning experience 2 years Better instruction, improved learning OIT 2 Years 100% N/A More stable teaching setup, smoother instruction Principal N/A 100% Sign in lobby N/A Increased communication with parents. Principal, Superintendent Superintendent N/A 0% System is aging and increasingly difficult to maintain N/A 0% Increase instruction in the library N/A 0% Computers are coming up on replacement cycle 2 years Lower security risk 2 Years Greater use of the library and tech integration 2 Years More efficient teaching and administrative use The North Intermediate School is coming up on a five year PC replacement cycle in June of The computers that are in place will last a little longer although the state would like us to replace PCs every five years. Realistically, these computers will probably not be replaced until the summer after the school year. At that time, either a thin client solution or replacement with laptops should be considered. When these computers are replaced, we should have wireless installed throughout the building allowing teachers to work wirelessly or in teams with the laptops. Note that not all computers were replaced in the building during the computer refresh in summer of Only classroom computers were replaced at the time, while several other computers in the building were replaced with upgraded older computers. Some of these upgraded computers are now eight to 10 years old and should be replaced.

35 In summer of 2011, the North Intermediate was upgraded to new heavy-duty laser printers throughout the building, along with one networked and one nonnetworked Multi-Function Printing (MFP) devices for printing, scanning and copying. These allow for greater access and reliable printing. This building now houses the C.A.R.E.S. (a before and after school) program which could require a more robust security system in the future. Also, the printing, copying and scanning needs may increase for users in this office. The North could use more wired network jacks in the building at locations such as the MFP next to the teacher s lunch room, the Guidance/Special Education area and the Main office. Currently at those locations, there are not enough network jacks and subsequently, small switches have been used to compensate which can cause issues with the network. One topic that does affect technology use at the North, but is not under our control, is the access to electrical outlets. There are very few electrical outlets in rooms which means several items are plugged into the one available outlet. Table 11 North Intermediate Action Items Action Items Responsibility 2009 Timeline % Complete Comments 2013 Timeline Replace or upgrade lab computers OIT 3 Years 0% Slated for summer of Possibly Thin-Client Install digital projectors in every classroom in the building Install interactive whiteboards in every classroom in the building Install digital sign for parent and student communication Replace all teacher computers Superintendent Superintendent June 2013 Success Criteria Improved classroom use of computers and expanded instructional possibilities 10 Years 67% All priority rooms have been completed 3 years Improved learning experience 10 Years 29% Most priority rooms completed 2 years Better instruction, improved learning Principal N/A 100% Sign in lobby N/A Increased communication with parents. Superintendent N/A 0% Computers are coming up on replacement cycle 2 Years More efficient teaching and administrative use Run new network cabling to Principal N/A 0% 3 Years Better network performance specified areas Move Library network jacks OIT N/A 0% 1 Year Better classroom management Woburn Street Elementary School (Grades 1-3) The Woburn Street does not have any specific needs beyond those addressed for the other elementary schools. The teacher computers in this building were replaced in the summer of 2008 so on a five-year replacement cycle, they would be up for replacement in summer of However, I think those computers are running well and will not need a refresh for another two years, during the summer of Table 12 Woburn Street Elementary Action Items Action Items Responsibility 2009 % Comments 2013 Success Criteria Wilmington Public School District 5-Year Technology Plan

36 Install digital projectors in every classroom Install interactive whiteboards in every classroom in the building Install digital sign for parent and student communication Upgrade current CCC Successmaker software application Replace all teacher computers Superintendent Superintendent Timeline Complete Timeline 10 Years 67% All priority rooms have been completed 3 years Improved learning experience 10 Years 71% Most priority rooms completed 2 years Better instruction, improved learning Principal N/A 100% Sign in lobby N/A Increased communication with parents. OIT 3 Years 100% Replaced with Study Island online testing and MCAS practice web application Superintendent N/A 0% Computers are coming up on replacement cycle N/A Increased MCAS achievement 2 Years More efficient teaching and administrative use Shawsheen Elementary School (Grades 1-3) The Shawsheen Elementary does not have many specific needs beyond those addressed for the other elementary schools. The teacher computers in this building were replaced in the summer of 2008 so on a five-year replacement cycle, they would be up for replacement in the summer of However, I think those computers are running well and will not need a refresh for another two years, during the summer of Table 13 Shawsheen Elementary Action Items Action Items Responsibility 2009 Timeline Install digital projectors in every classroom Install interactive whiteboards in every classroom Install digital sign for parent and student communication Replace all teacher computers Upgrade current CCC Successmaker software application Install new computer jacks in the library/media center Move lab to conference room, A/C in room and new window Superintendent Superintendent % Complete Wilmington Public School District 5-Year Technology Plan Comments 2013 Timeline Success Criteria 10 Years 54% All priority rooms have been completed 3 years Improved learning experience 10 Years 29% Most priority rooms completed 2 years Better instruction, improved learning Principal N/A 0% Sign in lobby 1 Year Increased communication with parents. Superintendent N/A 0% Computers are coming up on replacement cycle OIT 3 Years 100% Replaced with Study Island online testing and MCAS practice web application OIT 2 Years 80% Jacks installed. An increased need has arisen. Principal, Public Buildings Boutwell Early Childhood Center (Grades Pre-Kindergarten Kindergarten) N/A 100% Bigger room w/ mounted projector and A/C 2 Years More efficient teaching and administrative use N/A Increased MCAS achievement 1 Year Expanded use of library resources N/A Greater tech integration

37 The Boutwell Early Childhood Center has now been operational as a full-day Kindergarten school since the school year. This means that the computers that were installed as part of that transition to full-day are now six going on seven years old. Because of their age, they will fail with greater frequency. In addition, the computers that were installed for the pre-kindergarten teachers were upgraded older stock. Some of these computers are now also reaching eight to ten years old. We have, over time, replaced these computers as they have failed. Many of these upgraded pre-kindergarten computers have already been replaced by older stock but are still past the five-year replacement mark. The telephone system in this building is notably worse than in other buildings. The Office of Information Technology frequently gets work orders related to telephone malfunction in this building. The situation may require that a temporary telephone system be installed in the interim before a district-wide solution is in place. A small VoIP system would be my recommendation. Table 14 Boutwell Early Childhood Center Action Items Action Items Responsibility 2009 Timeline Install digital projectors in every classroom Install interactive whiteboards in every classroom Install digital sign for parent and student communication Replace all teacher computers Superintendent Superintendent % Complete Wilmington Public School District 5-Year Technology Plan Comments 2013 Timeline 10 Years 30% All priority rooms have been completed 10 Years 40% Most priority rooms completed Success Criteria 3 years Improved learning experience 2 years Better instruction, improved learning Principal N/A 0% Sign in lobby 3 Years Increased communication with parents. Superintendent Wildwood Early Childhood Center (Grades Pre-Kindergarten Kindergarten) N/A 0% Computers are coming up on replacement cycle 1 Year More efficient teaching and administrative use The Wildwood Elementary has now been operational as a full-day Kindergarten school since the school year. This means that the computers that were installed as part of that transition to full-day are now six going on seven years old. Because of their age, they will increasingly fail with greater frequency. In addition, the computers that were installed for the pre-kindergarten teachers were upgraded older stock. Some of these computers are now reaching eight to nine years old. We have, over time, replaced these computers as they have failed. Many of these upgraded pre-kindergarten computers have already been replaced by older stock but are still past the five-year replacement mark. Table 15 Wildwood Early Childhood Center Action Items Action Items Responsibility 2009 Timeline Install digital projectors in every classroom Install interactive whiteboards in every classroom Install digital sign for parent and student communication Replace all teacher computers Superintendent Superintendent % Complete Comments 2013 Timeline 10 Years 30% All priority rooms have been completed 10 Years 40% Most priority rooms completed Success Criteria 3 years Improved learning experience 2 years Better instruction, improved learning Principal N/A 0% Sign in lobby 3 Years Increased communication with parents. Superintendent N/A 0% Computers are coming up on replacement cycle 1 Year More efficient teaching and administrative use

38 Special Education Office (Located at Wildwood Elementary School) The Wildwood also houses the Special Education Office which is home to a lot of equipment. Many of the PCs in this office are out-of-date and past the fiveyear replacement cycle. Some of the desktop PCs have been replaced with laptops for those users who are very mobile, and a few of the secretary computers were replaced within the last four years. Otherwise, the computers need to be replaced. Also very old and apart from the rest of the building is the antiquated telephone system. This phone system is as old as the elementary building s telephone systems; however, there is a greater need in this office for telephone communication with specific extensions and for legal reasons, voic and other modern-day voice communication features. Because of this, we intend to upgrade their telephone system within the year. Like the Boutwell Early Childhood Center, this office s phone system is constantly failing and we are spending quite a bit of money to maintain the system. Additionally, because of the location of the Special Education office, it may be worth making the upgrade to their security system a priority to allow access to their office from other entrances using proximity card readers. Table 16 Wildwood Elementary School Action Items Action Items Responsibility 2009 Timeline Replace existing older PCs in the office % Complete Comments 2013 Timeline OIT 1 Year 100% More of the computers need replacement Success Criteria 2 Years Efficient administrative function Replace Director s PC with laptop OIT 1 Year 100% N/A Allow greater mobility Replace copper backbone with fiber OIT 4 Years 0% Determined replacement was N/A Improved functionality and speed not necessary Build an IDF in the room and install OIT N/A 0% Cables not affixed to wall and 1 Year Increased uptime and functionality new cable to PCs have been damaged Replace telephone system with VoIP system. Add voic . OIT N/A 30% Scheduled for Feb Year Improved communication with parents and teachers Roman House (Administrative Office) The Roman House will require some upgrades within the next few years. Currently, the secretary PCs in that building are old and will need to be upgraded. Also, the administrative team will require new laptops soon, and because the Roman House is dependent on the High School for its telephone and network systems, those systems will need to be self-contained during some of the construction of the new High School. A need that has become overwhelming in the past few years is reliable access to archived records. Archived records at the Roman House are in the attic and are difficult to move, access and store. The weight of the archived items poses a structural strain to the building and is a fire prevention hazard. These problems could be rectified with a Document Management System (DMS), also referred to as an Electronic Content Management (ECM) system. Systems such as these store digitized (scanned) copies of the archived records in a searchable database for easy retrieval. This data could be stored off site on a server or online at a web site. Wilmington Public School District 5-Year Technology Plan

39 Table 17 Roman House Action Items Action Items Responsibility 2009 Timeline Install a Wireless Access Point in the conference room Install mounted projector in conference room Replace existing older PCs in the office (2009 Goal) Install hardware to separate RH from HS for construction % Complete Comments 2013 Timeline OIT 1 year 100% Just upgraded Access Point to new Aruba system Public Buildings 1 year 0% Not sure ceiling will support the Projector OIT 1 year 100% All admin. staff upgraded to laptops/desktops replaced Superintendent N/A 70% Equipment installed, network established, internet connection set up N/A Success Criteria Increased access improved internal meeting feedback? Teacher feedback from using the room for training 2 Years Efficient administrative function 1 Year Efficient administrative function and uninterrupted function Replace secretary computers OIT N/A 0% PCs at five-year mark 1 Year Efficient administrative function Connect telephone system over VoIP to new High School Digitize paper records into a document management system OIT N/A 0% Switch over before cutover to new school Supt. Asst. Supt. Finance N/A 0% Impending need to eliminate paper records quick reliable access 3 Years Efficient administrative function and uninterrupted function 2 years Efficient administrative function GOAL #3: PROVIDE SOFTWARE SOLUTIONS Along with the improved hardware that will enable our students and faculty to learn and teach, there are several software applications that could aid in these tasks. Below are some specific software applications and some general ones that could help improve learning in Wilmington Public Schools. Table 18 Software Solutions Action Items Responsibility 2009 Timeline ExamView implementation Online library catalog (Districtwide) Storage Area Network (SAN) and backup software Replace MMS Student Information System (SIS) with Aspen SIS Principals, Teachers OIT and Library/Media Center Staff % Complete Comments 2013 Timeline 5 Years 100% ExamView implemented. Scattered use dependent upon textbook % Destiny Library Manager project complete OIT % Waiting to build SAN at new HS. Backup and file storage overhauled Supt., Principals, Teachers % Replaced MMS with Aspen. Implementation of all features is ongoing N/A N/A Success Criteria Increased signs of collaboration, MCAS Improvement Increased book usage districtwide 2014 Faster backups and less failure through improved redundancy N/A Better access of information to teachers and staff, ease of use, web-based. Online Gradebook (purchased, Principals % Purchased Aspen Student 2014 Time needed for processing Wilmington Public School District 5-Year Technology Plan

40 installed and partially implemented) Online attendance district-wide (in place in the High School and Middle School) Open Family Portal for parent and student access to student information Principals, Secretaries Principals, Teachers, Students Information System with full Gradebook % Online Attendance taken at all schools through Aspen SIS % is our pilot year for the Family Portal for Grades District file sharing OIT 2011 Ongoing Files shared through internal systems and Google Drive. Dependent upon PD Online payment for lunch systems Food Services N/A 2013 for grades 6-12 & 2014 for elementary report cards reduced Parents notified of absence sooner Improved school to parent communication Ongoing Improved collaboration % N/A Parent convenience, improved efficiency Document Management System OIT % Implementing soon 2014 Reduced paper use Inventory and application installation software (e.g. Altiris) Virtualization software OIT Begin 2009 Other classroom software as needed Extended Day software upgrade Continue to provide and improve assistive learning technologies 26 Upgrade Graphics Lab at the HS to latest Adobe Creative Suite Digitize the Professional Development process Integrate curriculum creation with Aspen Upgrade to Windows 7 or Windows 8 Operating System Upgrade to Microsoft Office 2010 or 2013 OIT % Moving to SpiceWorks for Work Order system and Inventory. Altiris is cost prohibitive Curriculum Team Leaders Extended Day program Sp. Ed. Dept. Arts Liaison Asst. Supt., PD Comm. Asst. Supt. Supt Faster software implementation 100% Virtualized most servers N/A Reduced hardware and costs 100% We have purchased classroom software as needed % Purchased EZCare2 system for Extended Day As Needed Ongoing Purchase as needed and fully supported N/A 0% Last upgrade was to Creative Suite 3 N/A 10% We would like to ease the burden on teachers of the PD process N/A 0% Tie in Lesson Plans and Gradebook with curriculum Ongoing N/A Improved data access Ongoing Goals of IEP met 2015 Increase in student creativity 2014 Added time to instruction 2014 Increased adherence to standards N/A 0% OS needed to run current software 2 Years More efficient teaching and Superintendent administrative use N/A 0% Needed for compatibility and Superintendent increased features 4 Years More efficient teaching and administrative use 26 DESE. Assistive Technology Guide for Massachusetts Schools November Department of Elementary and Secondary Education. 30 December, Wilmington Public School District 5-Year Technology Plan

41 Digitize teacher evaluations Google Apps for Education Integration Build new work order management system Online teaching and collaboration software Principals, Supt., Asst. Supt. N/A 0% New MA teacher evals. are complex; need to be tracked electronically. Teachers contribute to evaluation. OIT N/A 10% Integrate Google Apps for Education for secure use of Google Apps OIT N/A 40% Ease of use for teachers to report tech issues. More info for staff OIT N/A 10% Software for specifically teaching online courses for students and teachers 2015 Increased productivity. Evals less timely and more inclusive 2013 Increase in safe use by students and teachers 2013 Increased productivity 2017 Increase in PD attendance GOAL #4: PROVIDE TRAINING FOR ALL EMPLOYEES The District plans to increase the technical proficiency of teachers, administrators, and support staff through a growing and sustained program of professional development. Courses that we hope to provide teachers in the next five years should equip them with the skills needed to improve their teaching in the classroom and to complete their administrative tasks outside the classroom. We also hope to enable teachers to collaborate and share teaching ideas via technology. The goal is to improve student learning by providing an understanding of technology and how it can benefit both teachers and students. Currently, there is a gap between what one might consider the common skills of a private sector 21 st century employee and those of a typical Wilmington teacher. Bringing teachers up to this skill level has been and should continue to be a goal of the OIT during the next five years. If we are to successfully integrate technology into the classroom, we need to give teachers the knowledge and understanding of technology. Once teachers learn how to accomplish their everyday tasks faster and easier using a computer, it will be easier for them to apply those same skills to teaching tasks. The Wilmington School District also needs to bring education to the students of Wilmington outside of the confines of the classroom. Our students are learning outside of school as well as in school. Their ability to learn and communicate in a meaningful and educational way does not have to end when the school bell rings and they leave the physical school building. The Internet gives us the ability to educate students beyond the school day. There are many methods of educating outside of the classroom. One way is to use collaboration software that both students and teachers can use to organize their classes online and communicate with each other. Teachers first need to learn how to take advantage of these readily-available tools, then set them up and begin to educate our students outside of the classroom. The OIT will provide learning opportunities to its staff in order to improve the quality of service by its technicians. In order to more quickly diagnose and repair hardware, software and telephone issues in the district, we will need to provide education on these topics to our staff. We are also looking to improve our delivery of services to the overall staff and provide software solutions in a timelier manner. This will require educating our technicians and training them on the newest technologies. Other Administrative staff performing secretarial and other business functions can improve their skills by taking courses provided either in-house or externally. The Administration should provide an example of how an efficient and technologically-savvy organization operates. The improvement in efficiency will benefit all teachers who depend on the administrative functions of the schools and main administration building. Wilmington Public School District 5-Year Technology Plan

42 Technology Trainers (Off-hours Model) One method of professional development that we have had success with is the after-school (and recently weekends) technology teacher trainers. These trainers are hired at a yearly stipend to create, organize, advertise and host technology-based classes for the District. The district in-house professional development is branded as Wilmington University (WU) under which the classes created by the technology trainers appear. Every season a pamphlet is created with the listing of classes created by the two technology trainers. Classes are generally held after school hours and can be co-taught or taught individually by the trainers. One trainer is focused more on the needs of the elementary teachers and students and the other is focused on the secondary schools. The classes are staggered to accommodate release times at the schools so that teachers at all of the schools can participate. Although these classes started off slowly and had only a few participants, as time has gone on we have learned how to attract teachers to them, so the program now has greater success. Technology Integration Specialists (Full-time Model) The technology trainers are a giant boost for professional development but ultimately, we need to rely on teachers to sign-up for the classes we offer through that program. This means that we do not always reach every teacher. Integration at every grade involves a lot of professional development and support of the teachers. This will be discussed further in Goal 6: Integrate Technology into the Curriculum at All Grade Levels. One of the ways that we can assess the proficiency of teachers understanding of technology is to administer the Technology Self-Assessment Tool (TSAT). 27 This questionnaire asks teachers questions about their level of understanding about technology-related tasks. From these responses, administrators can get a handle on what teachers need in terms of technology education. From that point on, as teachers learn more technology, they can re-take the questionnaire and improve their percentages for their level of understanding. Table 19 Professional Development Action Items Responsibility 2009 Timeline Administer the TSAT to all staff in order to better understand their technology skills Accomplish state standard of 85% of staff having 45 hours of training after 3 years % Complete Comments 2013 Timeline OIT % We administered the test to all teachers. We had 131 teachers take the test. Success Criteria Ongoing Increased base technology knowledge among staff OIT % This is no longer a state standard. N/A Number of hours reached Encourage online courses for PD 28 OIT % We are now offering our own online courses within the District. Ongoing Increased number of training hrs. The District is committed to providing as much technology-related professional development as we can. It is extremely important to the success of our teachers and students that we have a staff that can communicate effectively and efficiently and collaborate with students. 27 More on the Technology Self-Assessment Tool (TSAT) can be found at the Dept. of Elementary and Secondary Education Office of Digital Learning TSAT page: 28 DESE. Massachusetts Recommended Criteria for Distance Learning Courses November Department of Elementary and Secondary Education. 30 December, Wilmington Public School District 5-Year Technology Plan

43 GOAL #5: PROVIDE TECHNOLOGY SUPPORT SERVICES Table 20 Technology Support Action Items Action Items Responsibility 2009 Timeline % Complete Wilmington Public School District 5-Year Technology Plan Comments 2013 Timeline Hire Network Administrator Supt % Hired Mark Morency in September 2010 Improve online work order system with updates InterlinkONE % Upgrades were made but changes were difficult. We are currently developing a new system. Improve response time OIT % Response time to work orders is usually under a day. Establish intranet for employee sharing and info Establish training for building Tech. Liaisons District Web Admin Tech Liaisons % We established a site connected with our website. We also are using Aspen as an intranet % As much training as can be expected has been done. Increase training for technicians OIT % We set aside a yearly amount for technician training. N/A Success Criteria Increased services for learning 2013 Better response to teachers and improved usability Ongoing Less time between ticket initiation and arrival Ongoing Employee awareness and access to materials Ongoing Improved initial response Ongoing Increased knowledge of systems operation We are currently developing and are almost finished with a new work order management system. The new system is integrated with an inventory platform and tools for providing immediate response to client computers. The new system is based on an open source work order system platform called SpiceWorks. We intend to roll out SpiceWorks to the staff over the coming year. The new system should greatly improve OIT to staff information and support. GOAL #6: INTEGRATE TECHNOLOGY INTO THE CURRICULUM AT ALL GRADE LEVELS The District plans to continue establishing curriculum goals for students as they relate to the development of IT fluency. Over the past five years, the most gains were made in technology integration with the addition of an elementary integration specialist. The elementary technology integration specialist was in place for two years during the and school years. We saw a wave of tech integration and use in the elementary grades during this time. The effect of the specialist is still felt today even though some of the use has dwindled in the interceding years. IT is extremely important to have a person in place whose role is to educate teachers by going to their classrooms and helping them sit down and re-evaluate their lesson plans with a focus on tech integration. The superintendent understands the importance of this role in the district and has been trying to fund the position once again through the budgeting process. We hope we will be able to bring back this position soon in the coming years. At the secondary level, we have an integration technology specialist dedicated to the Middle School. For the most part, this person s role has been limited to the technology available in one lab. However, the lab is booked all of the time and a lot of creativity and integration takes place there. It would be nice to have another person such as this dedicated to the High School in order to cover more of the district. The Middle School Technology curriculum should be re-evaluated. Currently, we are teaching technology concepts and applications as a class unto itself. Technology integration does take place in these classes with collaboration between regular classroom teachers and the teachers teaching the technology education classes. However, it is not enough to justify the teaching of technology as a subject.

44 I would like to see the technology classes dissolved at the Middle School and turn the program and resources into something more modern. Technology Integration is the best way to teach technology because technology itself is a tool to accomplish the subjects learned in other classes. While it is understandable that technology needs to be taught to students in some fashion, it should be done in the lower grades before the students reach Middle School. I would propose taking the entire curriculum that is taught in the Middle School and spreading it out amongst the lower grades in the form of integration. Once the students make it to Middle School, they are ready for some more in depth use of technology where the application and use of technology is greater or more meaningful to the subjects being taught. This would allow for more time in the Middle School for other subjects and would release those teachers who were teaching the curriculum to be integration specialists. Library and Media This past year we were able to fund the hiring of a part-time library coordinator. This role was filled by Heather Peachey who has been doing an outstanding job. Unfortunately, the funding is only for a.2 FTE position which means that she works one day a week in this role. I would like to increase the number of days for this position. By applying more leadership for the libraries, I believe they can accomplish many of our technology integration goals that pertain to precisely what the library and media specialists are a resource for. Many of the proper research goals are being taught now, but moving forward there will be a greater need for students to understand how to obtain information properly and parse that information appropriately. In addition, students can learn more about how to use the sources of information responsibly and ethically. Electronic Textbooks We should look toward increasing our use of electronic textbooks in the future. With a subscription to an electronic textbook, the resources available in that textbook can be updated by the publisher dynamically so the textbook never becomes outmoded. We also would not have to worry about damage to the textbook, although we would have to worry about damage to the device that carries the information. Thankfully, the cost of the device and the cost for textbooks cancel out one another. The textbooks would always be available wherever the student is and the materials from the text can be pulled into lesson plans easily. There are far too many benefits to having electronic textbooks to list here. One thing to keep an eye on would be open source textbooks - collaborative effort that are a free resource. Additional Netbook Carts at the Middle School We recently added 3 netbook carts into the Middle School for use by teachers and students in that building. The reason for the addition was for teachers to get used to using devices in their classrooms and create ideas for when they have a B.Y.O.D. program in the school. Additionally, These netbooks can be very effective in forming pre and post assessments. These can give a teacher more data on what students know and understand which becomes very important when preparing for MCAS exams. All netbooks are wireless and run on the building s newly installed wireless network. Table 21 Standard and Benchmark Integration Action Items Responsibility 2009 Timeline Distribute new state benchmarks 29 to teachers Asst. Supt. % Complete Comments 2013 Timeline % These are now state standards. N/A N/A Success Criteria 29 DESE. Massachusetts Technology Literacy Standards and Expectations April Department of Elementary and Secondary Education. 30 December, Wilmington Public School District 5-Year Technology Plan

45 Review existing technology curriculum & establish benchmarks currently being met Establish a curriculum integration committee Integrate new standards into curriculum Identify the manner in which specific skills are to be incorporated into the curriculum Establish standards within curriculum for ITS (Stipended and FTEITS) Review new curriculum and determine whether benchmarks have been met Establish guidelines in tech integration as it relates to the Common Core Standards Asst. Supt., Supt. Asst. Supt., Supt. Asst. Supt., Supt. Asst. Supt., Supt., Teachers % We still have a lot of work to do in order to continually review where we are and what we need to do % We established a Tech Vertical Team at the Elementary level. Still need one at the Secondary % Need integration specialists to increase this % This has been done at the Elementary level with the help of the former tech int. specialist OIT % This has been done at the Elementary level with the help of the former tech int. specialist Asst. Supt., Supt. Asst. Supt., Supt yearly 0% Have not had the resources for this type of evaluation % This is something that can be discussed in the Tech Vertical Team Ongoing N/A 2015 An understanding of the daily use of technology by the teachers is transferred into the curriculum Criterion is met 2013 Benchmarks met in classroom, curr. plans include specific techrelated skills at the completion of 5 th, 8 th and 12 th grades 2016 Teachers educated and helped to integrate technology into curriculum 2015 Increased benchmarks met the following year 2014 Greater integration with Common Core Standards Wilmington Public School District 5-Year Technology Plan

46 FIVE-YEAR BUDGET AND PC REPLACEMENT SCHEDULE The Wilmington Public Schools must maintain a refreshed inventory of computing equipment in order to stay relevant and provide students with the services they deserve. In order to do this, we will need to be infused with some capital funding in order to stay on pace. The following table reflects some of the major projects to come in the next five years as well as budgetary amounts needed for those projects. Table 22 Five-Year Budget and Replacement Schedule Project Description Units Unit Cost Subtotal FY2014 FY2015 FY2016 FY2017 FY2018 Funding Source Middle School Switch Core and IDF Switch replacements Replacement Core Switch 1 $16, $16, IDF Switches 15 $1, $25, $41, Capital Wireless Infrastructure Install Wireless Infrastructure in Remaining Schools $166, Capital Middle School Mimios Purchase and install Mimios in all rooms at the MS 55 $ $44, $44, Capital North & West Lab Replacement Replace the PCs in the North and West Labs. Possible Thin Client Pilot Project 60 $ $42, $42, Capital Specialists PC Replacement Replace the mobile Specialists' PCs at each building with laptops Laptops (Includes one spare) 2 $1, $3, PCs 1 $ $ $3, Capital Wildwood and Boutwell PC Replace teachers' aging PCs at this location with laptops. PCs were purchased in Spring of 2006 Replacement Laptops 25 $1, $37, PCs 1 $ $ $38, Capital Wildwood Lab Replace students' aging PCs at this location with laptops. PCs were purchased in Spring of 2006 Replacement Laptops 0 $1, $ - PCs 12 $ $9, $9, Operating Budget Boutwell Lab Replacement Replace students' aging PCs at this location with laptops. PCs were purchased in Spring of 2006 Laptops 0 $1, $ - PCs (Includes one spare) 11 $ $8, $8, Operating Budget Woburn St. PC Replace teachers' aging PCs at this location with laptops. PCs were purchased in Spring of 2008 Replacement Laptops (Includes one spare) 33 $1, $49, PCs (Includes one spare) 7 $ $5, $54, Capital Woburn St. Lab Replace students' aging PCs at this location with laptops. PCs were purchased in Spring of 2008 Replacement Laptops 0 $1, $ - PCs (Includes one spare) 26 $ $19, $19, Operating Budget Shawsheen PC Replacement Replace teachers' aging PCs at this location with laptops. PCs were purchased in Spring of 2008 Laptops (Includes one spare) 34 $1, $51, PCs (Includes one spare) 6 $ $4, $55, Operating Budget Shawsheen Lab Replacement North PC Replacement Replace students' aging PCs at this location with laptops. PCs were purchased in Spring of 2008 Laptops (Includes one spare) 0 $1, $ - PCs (Includes one spare) 26 $ $19, $19, Capital Replace teachers' aging PCs at this location with laptops. PCs were purchased in Spring of 2007 Laptops (Includes one spare) 25 1, $37, PCs (Includes one spare and Library PCs) 6 $ $4, $42, Operating Budget West PC Replacement Replace teachers' aging PCs at this location with laptops. PCs were purchased in Spring of 2007 Laptops (Includes one spare and Library PCs) 23 $1, $34, Wilmington Public School District 5-Year Technology Plan

47 PCs 6 $ $4, $39, Operating Budget Admin Staff PC Laptops (Includes one spare) 26 1, $39, Replacement PCs (Includes one spare) 9 $ $6, $45, Capital Roman House PC Replace Admin aging PCs and laptops at this location. PCs were purchased in Spring of 2008 Replacement Laptops 3 $1, $4, PCs 6 $ $4, $9, Operating Budget Middle School PC Replacement Middle School Tech Ed Lab Replacement Replace teachers' aging PCs at this location with laptops. PCs were purchased in Spring of This includes the library and Piano Lab replacements. Laptops 73 $1, $109, PCs 31 $ $23, $132, Capital Replace students' aging PCs at this location. PCs were purchased in June of 2005 Software 28 $1, $42, Laptops (Includes one spare) 0 $1, $ - PCs (Includes one spare) 28 $ $21, $63, Capital Nurses PC Replacement Replace teachers' aging PCs at this location with laptops. PCs were purchased in Spring of 2006 Laptops (Includes one spare) 2 $1, $3, PCs (Includes one spare) 8 $ $6, $9, Operating Budget Food Services PC Replacement Laptops (Includes one spare) 1 $1, $1, PCs (Includes one spare) 8 $ $6, $7, Operating Budget Elementary Projectors Installation of projectors in remaining classrooms. Price includes labor $100, Capital Interactive Whiteboards at Elementary Microsoft Office Licenses and Upgrade Security System Upgrade and Replacement Elementary Switch Replacement Middle School Video System Telephone System Replacement District-wide Exchange Server Upgrade Finish out the rooms with an IWB after projector is installed. Not necessary if projectors purchased for elementary are interactive 56 $ $44, $8, $36, Operating Budget All licenses for Office 2003 upgraded to 2013 district-wide (subtracted New HS PCs included in New HS project) 700 $49.94 $34, $6, $6, $6, $6, $6, Operating Budget Centralize video Surveillance. Install Proximity Card readers with system 1 $100, $100, $100, Grants Replace the switches that are already at end-of-life at all of the elementary buildings. 16 $4, $68, $68, Capital Replace the current aging video system with a modern version that is streamed through the projectors in each classroom. Videos converted from VHS. Equipment moved to the Library. Replace Cameras. 1 $30, $30, $30, Capital Centralize telephone operations, replace phones in admin locations and Install telephones in every classroom 1 $300, $300, $300, Capital Upgrade Exchange server to new version in-house or cloud-based. (Server installed in 2010) 1 $25, $25, $25, Capital File System Server Upgrade Replacement of two existing mirrored file system servers for entire district storage 2 $7, $15, $15, Capital Document Management System Digitize paper documents and store in an online server (Part of new HS project) 1 $0.00 $0.00 $0.00 High School Building Project Yearly Totals $418, $425, $371, $306, $46, Total from Capital $294, $274, $281, $300, $40, Total from Operating Budget $ 23, $151, $ 89, $6, $ 6, Total from Grants $100, $- $- $- $- Total from High School Building Project $- $- $- $- $- Wilmington Public School District 5-Year Technology Plan

48 WILMINGTON DISTRICT TECHNOLOGY COMMITTEE (TASK FORCE) MEMBERS Laurie Bailey Parent and Wildwood Elementary Kindergarten Teacher Joanne Benton - Superintendent of Schools, Wilmington Ginny Bonish Parent and School Committee Member Kate Burnham Assistant Superintendent of Schools, Wilmington Jared Camerlengo Technician, Wilmington Neal Ellis Technology Coordinator, Wilmington Frank Ferriero North Intermediate Principal John Foley Resident and Owner/President of InterlinkOne Software Jason Fredette Assistant Principal Shawsheen Elementary School Robert Hayes School Committee Member Amy Iascone North Intermediate School 5 th Grade Teacher Lisa Ippolito Shawsheen Elementary 3 rd Grade Teacher Traci Jansen Woburn Elementary 1 st Grade Teacher and District Technology Trainer Jennifer Judkins District Assessment Coordinator and District Technology Trainer Lisa King Woburn Elementary Assistant Principal Brenda Lomanno Integration Technology Specialist, Wilmington Middle School James Megyesy High School Science Curriculum Team Leader Mark Morency Network Administrator, Wilmington Neal Roberts Middle School Art Teacher Fred Russo Resident and Manager of Desktop Operations, Analog Devices Inc. Jeff Strasnick Shawsheen Elementary Assistant Principal Dennis Shaw West Intermediate Principal Thomas Smulligan Technician, Wilmington Mary Sullivan High School Mathematics Teacher Eric Tracy High School Principal Trish Volpe Technician and Systems Administrator, Wilmington Wilmington Public School District 5-Year Technology Plan

49 Appendix APPLICATIONS The following is a list of current software applications we support in the district. Due to the varying degrees of software and licensing, not all software is available in all schools. Operating Systems Apple ios 5.0 Apple ios 6.0 Google Android Gingerbread v2.3 Google Android ICS v4.0 Google Android Jelly Bean v4.1 Linux of different varieties Microsoft Server 2003 Microsoft Server 2008 Microsoft Windows XP Microsoft Windows 7 Virtual Machine Software Microsoft Desktop Virtualization Vmware vsphere 5.0 Enterprise Network Management Aruba Airwave Aruba ClearPass Policy Manager Aruba AmigoPod Aruba AP Controller APC PowerChute Business Edition IPSwitch What s Up Key Device HP Insight Manager HP ProCurve Manager (PCM) InterlinkONE Online Workorder KeePass Password database Management System and Inventory Microsoft Exchange 2010 Microsoft Terminal Services OCS-NG Open Software Inventory System PSTools Pumpkin TFTP Putty Ricoh DocAccel Solarwinds Broadband Engineer s Edition Sophos Endpoint Protection Sophos PureMessage for Exchange Virus Scanning Symantec Backup Exec 2012 Symantec Ghost Suite 3.0 Symantec PCAnyWhere Tangent Datacove Archive VNC RealVNC Watchguard SSO Client Watchguard VPN Monitor Watchguard XTM District and District-Wide Applications Adobe o Acrobat X o AIR o Dreamweaver CS4 o Flashplayer o Professional 10 o Reader o Shockwave AMDI Tech Overlay for SMART Apperson Datalink Apple itunes Apple Quicktime Audacity AverVision Software Broaderbund Calendar Creator BubbleScan Canon Camera Software Citrix XenApp DeepFreeze Follett Aspen SIS Danware NetOP Dell Power DVD Digital Recall DiskSpace Monitor DropBox Easy Card Creator einstruction CPS Software Elmo Doc Camera Software ELO Touchscreen Exacqvision Fargo Card Printing Flip Video Software Glencoe ExamView Glencoe Key Curriculum Press Google Chrome Browser Google Chrome Plug-in Google Docs Google Drive Google Maps Google Sketchup Google Talk Honeywell Digital Video Manager Intuit QuickBooks Italc Jing Logitech Camera Software LunchByte Calendar Artist LunchByte Systems NutriKids Menu Planning LunchByte Systems NutriKids Online LunchByte Systems NutriKids Point of Sale Malware Bytes Microsoft o FrontPage o Internet Explorer 8 & 9 o Office 2003 o Office Professional Plus 2010 o Photostory o Project 2010 o Publisher 2003 o Silverlight Browser o SteadyState o SQL Server 2005 Wilmington Public School District 5-Year Technology Plan

50 o Visio 2010 o WSUS 3.0 Mimio MimioStudio Mozilla Firefox Web Browser N-Computing NERO 7.0 Essentials Orbit Software Easy-Grade Pro V6 Panasonic Telephone Management Raptor Technologies Raptor Visitor Checking Roxio Dell Easy-CD Creator Scantek2000 Scantron Sibelius 3.0 Skype Slater Software Pixwriter Smart Notebook SNAP Health System SoftRight Softouch Teach Me to Talk Symantec Partition Magic Tangent Spam Filter Tweetdeck WebEx Player Xibo Digital Signage Zen-tinel Bus Video Software Special Education Intellitools A2 ZoomText 9.0 Confident Reader Crick Software Clicker 4 Don Johnston SOLO Dragon Naturally Speaking Dynavox Technologies Dynavox EZCare2 (C.A.R.E.S. Management) Flip n talk Houghton Mifflin - Reading Lexia Phonics Primary Intervention Intellitools Intellitools Classroom Joystick to Mouse Kurzweil Kurzweil 3000 Laureate Learning Systems First Categories, Words and Talking Nouns Lexia Primary Intervention Mayer-Johnson Boardmaker Pearson EVT2 Assist Pearson KeyMath 3 Assist ProEd ProEd PsychCorp WIAT-IV Recover My Files RFB&D Dolphin Easyreader RiverDeep EdMark Level I RiverDeep EdMark Level II R.J. Cooper BIGGY SoftTouch Teach Me To Talk TuxType Elementary Software Bernie s Typing Tutor Tom Snyder TimeLiner 5.0 Social Skill Builder School Rules Houghton Mifflin o Curious George Learns Phonics o Reading ExamView Test Generator Grade 3 o Reading Grade 4 Lesson Planner o Reading Grade 5 Lesson Planner o Science Lesson Planner Grade 3 Inspiration Software Inspiration Inspiration Software Kidspiration Pix Writer The Learning Company Liberty s Kids The Learning Company Read Write & Type TuxPaint Kindegarten Labs Sunburst Curious George Learns Phonics Sunburst Letter Sounds and Vowel Patterns Tenth Planet o Letter Sounds o Consenant Blends and Diagraphs o Vowel Patterns o Vowels Short and Long o Word Parts Middle School Specific Applications Supported Foreign Language Glencoe o Spanish 1 Buen viaje ecoach ExamView Assessment Suite V6.2 ExamView Pro Testmaker Interactive Conversations Interactive Student Edition Powerteach Interactive Chalkboard (HS) StudentWorks Plus TeacherWorks Vocabulary PuzzleMaker History Egypt People of the Nile Glencoe o Book Link Independent Reading List Generator o Exploring Our World Chapters Discs 1-5 Version1.9.5 TeacherWorks Plus o World History The Early Years ExamView Pro Testmaker Holt o American Nation ExamView o American Nation One-Stop Planner Houghton Mifflin o Societies, Networks, Transitions-A Global History HM Testing McDougal World History Test Generator Social Studies School Service Ancient Egypt Social Studies School Service Ancient Greece Social Studies School Service Ancient Rome TCM Ancient Greece National Textbook Company Westest3.1 Library Follett Destiny Library Manager Mathematics AGS Publishing Algebra Wilmington Public School District 5-Year Technology Plan

51 AGS Publishing BASC2 Glencoe Impact Math Mighty Math Calculating Crew Mighty Math Number Heroes RiverDeep Mighty-Math Saxon Math Music Lab Audigy Soundblaster Band-in-a-box Cakewalk Music Creator 4.0 EMedia Piano/Keyboard Package Harmonic Vision Music Ace Maestro Holt Geometry ExamView MAudio Keystation PGMusic Band-In-A-Box Science Pearson o Physical Science Lab Zone Presentation Express Teacher Express Vernier o Earth Science with Vernier o Go! Link Logger Lite v o Graphical Analysis v3 o Human Physiology with Vernier o Logger Pro 3 o Middle School Science with Vernier o Physical Science with Vernier Technology 123VideoMagic ClassAct Classroom Management ClassAct Scantek Exploring Technology LJTech Systems Basic Electricity High School Specific Applications Supported Arts Lab Adobe o CS3 Suite o Elements o Illustrator 11.0 o PageMaker 6.5 o Photoshop o Premiere Pro CS6.0 Wacom Photoshop Elements Business Aplia Virtual Business Software Houghton Mifflin Economics-Testing Knowledge Matters H&R Block NASA IMAGE CAD Lab Automotive Technology Computer Aided Instruction CADKEY DataCAD 12.0 NAHB Building Homes of Our Own English Celtx McDougal Littell o American Literature in Context Easy Planner Grade 11 Power Presentations Student Text Test British Literature - Grade 12 Power Presentations Write Smart State Specific Assessment (HS) o Generator State Specific ExamView o Literature - eedition DVD rom Interactive Student Text o Literature - Grade 9 Power Presentations (HS) o Literature - Power Presentations o Literature-State-Specific Test Generator (HS) Foreign Language Lab Audacity - Audacity Spanish 1 - Asi se dice! - PowerTeach Interactive Chalkboard (HS) Spanish 1 - Asi se dice! Teacher Works Plus Spanish 1,2,3 - Asi se dice! - Tech Tour Spanish 2 - Asi se dice o ExamView o PowerTeach Interactive Chalkboard with Image Bank o StudentWorks Plus - Textbook Audio Workbooks o TeacherWorks Plus - All-In-One Planner and Resource Center Spanish 2 - Buen viaje Interactive Chalkboard Spanish 3 - Asi se dice o ExamView o PowerTeach Interactive Chalkboard with Image Bank o StudentWorks Plus - Textbook Audio Workbooks o TeacherWorks Plus - All-In-One o Planner and Resource Center Spanish 3 - Buen viaje ExamView Assessment Suite Guidance edocs Docufide Naviance Health Glencoe o ExamView o Power Point Presentations o TeacherWorks History Addison Wesley Longman o Test Generator EQ 2.0 America-Pathways to the Present o ExamView Decisions, Decisions o Building a Nation v5.0 o Revolutionary Wars v5.0 Glencoe o Book Link Independent Reading List Generator o Human Heritage - A World History o Primary Source Investigator - Traditions and Encounters o The American Vision ExamView o The American Vision - Vocabulary PuzzleMaker o United States Government ExamView o World History The Human Experience - The Modern Era Holt o American History (HS) Wilmington Public School District 5-Year Technology Plan

52 o American Nation ExamView Houghton Mifflin o HM Testing powered by Brownstone o Societies, Networks, Transitions-A Global History HM Testing McDougal Littell o The Americans - Test Generator o World History Patterns of Interaction National Textbook Sociology and You National Textbook Psychology and You Pearson Out of Many Test Gen 5.2 Pearson Tamarack TestGen Quizmaster Prentice Hall Pearson History Test Bank Test Gen Out Of Many - A History of the American People West Publishing WestTest McMahon Psychology and You Language Arts Houghton Mifflin Reading ExamView Mathematics Geometers Sketchpad V4.7 Glencoe o Math ExamView o Algebra - Skills Intervention for Algebra o Algebra 1 AnswerKeyMaker o Algebra 1 TestCheck o Algebra 2 AnswerKeyMaker o Algebra 2 TestCheck o Geometry 1 TestCheck o PreCalculus - Advanced Mathematical Concepts TestCheck o Skills Intervention for Algebra GraphCalc v4.0.1 Holt Geometry ExamView McDougal Littell o Geometry - Test Generator V3.3 o Geometry Reasoning Appling Measuring Texas Instruments TI Interactive Texas Instruments TI Navigator Texas Instruments TI SmartView The Learning Team Autograph 3.1 Microsoft Visual Studio XNA Gaming Physical Education Glencoe Health ExamView Physics Lab Vernier Graphical Analysis 3.0 Vernier LoggerPro 3.0 Science Ancillaries Chemistry Campbell Reece o Biology 6th Edition o Biology Concepts and Connections 3rd Edition o Biology Concepts and Connections 5th Edition CPO Science Foundations of Physical Science o ExamView Testbank o ProPlanner o Teachers Resources Glencoe o Chemistry Matter and Change ExamView Interactive classroom StudentWorks Plus TeacherWorks Plus Virtual labs o Physics - Principals and Problems ExamView o Physics - Principles and Problems Interactive Lesson Planner o Physics - Principles and Problems Interactive Teacher Edition o Physics - Principles and Problems Testcheck and Worksheet Builder o Science - PuzzleMaker - Technology and Engineering Holt McDougal Harcourt Houghton Mifflin Serway - College Physics Houghton Mifflin Introductory Chemistry Houghton Mifflin Science Lesson Planner McDougal Little o Biology Easy Planner DVD o Biology - Lab Generator with Virtual Labs o Biology - Test Generator McGraw Hill o Astronomy - StarryNight o Biology Brownstone Diploma Testing Software Digital Content Manager v2 Digital Content Manager v3 EzTest Testing Software Interactive Study Pearson o Biology ExamView TestBank 6.2 o Physical Science Lab Zone Presentation Express Teacher Express Test Gen-EQ 2.0 Quiz Master-EQ v1.5 Prentice Hall o Biology ExamView Test Bank o Conceptual Physical Science o Physical Science concepts in Action o Presentation Pro Physical Science Concepts in Action Motic Motic Cam NASA Space Weather QX5 Computer Microscope Timberlake - Gereral, Organic, and Biological Chemistry TestGen EQ3.3, QuizMaster - EQ2.3 Vernier Logger Pro o Graphical Analysis o Spectro Pro Wilmington Public School District 5-Year Technology Plan

53 Index 1:1 Initiative BYOD, 25 Acceptable Use Policy, 9 Access Point, 28, 29, 34, 44 Access to the Internet, 8 Accessibility, 6, 24 APPLICATIONS, 13, 57 archived records, 9, 43 Aruba, 29, 44, 57 Aspen, 5, 11, 14, 25, 45, 46, 49, 57 Family Portal, 45 Gradebooks, 25 Online attendance, 45 Professional Development, 14 backups, 8, 45 Boutwell, 12, 15, 17, 19, 21, 24, 27, 30, 37, 41, 43, 52 Budget, 4, 52, 53, 54, 55 Operating Budget, 4 School Budget, 4 BYOD, 16, 18, 25, 26, 37 CAD, 33, 59 camera, 33, 36, 37, 38 capital funding, 27, 52 CIPA, 9, 26, 30 collaboration software, 46, 47 Comcast, 12, 28, 30 Common Core Standards, 51 Comm-Tract, 12 Computer labs, 21 COMPUTING INFRASTRUCTURE, 12 contracted services, 4, 8 Curriculum Improvement, 13, 51 Data Retention, 9 Department of Elementary and Secondary Education, 3, 5, 11, 12,, 14, 24, 46, 48, 50 Desktop Support staff See Office of Information Technology digital sign, 15, 17, 18, 36, 38, 40, 41, 42 Director of Technology, See Office of Information Technology Document Management System, 43, 44, 45, 55 ECM, See Document Management System Ed Tech Staff, See Office of Information Technology Education Personnel Information Management System, 12 electrical outlets, 39 Electronic Content Management, See Document Management System Electronic Textbooks, 50 textbooks, 50 Electronic Use Policy, 9 electronic whiteboards interactive whiteboards, 7 Elementary Schools, 15, 17, 37 , 12 Microsoft Exchange, 12 Upgrade, 54 Engineering, 35, 60 EPIMS, 12 E-rate, 4 ethics, 9 failover, 12 Fiber Optic, 30, 35 fiber optic loop, 7, 12, 28, 29, 31, 33 Figure 2, 13 file server, 35, 37 File sharing, 12 firewall, 28, 30, 35 Fiscal Year 2014, 31 Food Services, 10, 37, 45, 54 FRCP, 9 GOALS, 3, 29 Integrate Technology at all levels, 49 Google Apps for Education, 46 Hardware Access, 6 Hardware Distribution, 14, 19, 24 Hardware Requirements, 15 High School, 8, 12, 15, 18, 25, 29, 30, 31, 32, 33, 34, 37, 43, 44, 45, 49, 55, 56, 59 Hub Technical Services, 12 Instructional Support, 10 Instructional Technology Specialist, 6, 11, 24 INTEGRATE TECHNOLOGY, 49 Interactive Whiteboards, 11, 15, 17, 18, 19, 21, 35, 38, 39, 40, 41, 42, 54 Internet Access, 7, 30 Verizon FiOS, 12, 30 Internet connectivity, 12 ITS, 6 lab computers, 35, 38, 39 LAN, 7, 30, 31, 33 laser printers, 15, 17, 18, 38, 39 Library, 8, 9, 11, 15, 17, 18, 21, 22, 25, 29, 35, 36, 38, 40, 41, 44, 50, 53, 54, 58 library coordinator, 11, 50 Heather Peachey, 50 Microsoft Exchange, 12, 57 Microsoft Office, 36, 46, 54 Middle School, 12, 15, 17, 19, 21, 24, 25, 27, 29, 30, 31, 35, 45, 49, 50, 52, 53, 54, 55, 58, 59 modem, 28 mounted projector, 7 Needs Assessment, 3 Netbook Carts, 50 Network Administrator, See Office of Information Technology Network/Desktop Support Technicians, See Office of Information Technology Network Networking, 7 Wide Area Network (WAN), 7, 12, 30, 35, 37 wireless, 7, 21, 25, 26, 27, 28, 29, 31, 34, 36, 37, 38, 39 Wireless Access Points, 18 Wireless Infrastructure, 28, 31, 52 North Intermediate School, 12, 15, 17, 19, 21, 24, 27, 30, 37, 39, 52, 53, 55 Office of Information Technology (OIT), 3, 4, 7, 8, 10, Wilmington Public School District 5-Year Technology Plan

54 11, 12, 14, 30, 31, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51 Desktop Technicians, 11 Director of Technology, 11 Ed Tech Staff, 10 learning opportunities, 47 Network/Desktop Support Technicians, 11 Network Administrator, 11, 28, 48, 55 response time, 49 Systems Administrator, 11, 56 Tech Liaisons, 49 Technology Organization, 9, 10 Technology Support Services, 48 Online attendance, See Aspen Online payment, 45 PARCC, 14 PCs, 19, 21, 22, 23, 24, 25, 35, 38, 39, 42, 43, 44, 52, 53, 54 Point Of Sale, 37 Population, 10, 11, 19, 23 Professional Development, 4, 5, 6, 11, 13, 14, 46, 47, 48 after-school, 47 Teacher Trainers, 13, 47 TRAINING, 46 online courses, 48 projectors, 7, 11, 15, 18, 19, 21, 33, 35, 36, 38, 39, 40, 41, 42, 44, 54 proximity card readers, 32, 37, 43 questionnaire. See TSAT Raptor, See Security Ratio of Students to PCs, 23 Replacement Schedule refreshed inventory, 52 Roman House, 12, 29, 30, 43, 44, 53 Safety, 9 SCS, 12 Secretary, 11, 12 security, 9, 29, 32, 33, 35, 36, 37, 38, 39, 43, 54 Raptor, 35, 58 Shawsheen Elementary School, 12, 15, 17, 19, 21, 24, 27, 30, 37, 40, 41, 53, 55 SIMS, 12 software applications, 4, 13, 44, 57 Special Education Office, 42 staff, 3, 4, 6, 7, 8, 9, 10, 11, 12, 13, 25, 29, 32, 35, 36, 37, 44, 45, 46, 47, 48, 49 integration, 25 ITS, 6, 11, 25, 51 professional development, 47 Staffing, 6, 8 Support, 10 Technology Education, 12 state benchmarks, 50 student response systems, 7, 21 Switch Replacement, 54 Systems Administrator, See OIT teacher evaluations, 46 Teacher Trainers, See Professional Development technology integration guidelines, 51 Vertical Team, 51 Technology Integration, 5 Technology Integration Specialists, 47 Technology Literacy, 5 Technology Self-Assessment Tool, 5, 6, 48 Technology Task Force, 3 TECHNOLOGY COMMITTEE, 55 Telephone, 31, 32, 33, 37, 41, 43, 44, 54, 58 telephone system, 31, 32, 41, 43, 44 VoIP, See Telephone Total Ed Tech Staff, 10 TSAT, 5, 6, 36, 37, 48 Video Infrastructure, 33 Virtual Learning, 8 VoIP, See Telephone WAN, See Network WCTV, 33 website, 3, 5, 7, 8, 9, 14, 28, 49 West Intermediate School, 12, 15, 17, 19, 21, 24, 27, 30, 37, 38, 52, 53, 55, 60 Wide Area Network, 12, 30 Wildwood Elementary School (Early Childhood Center), 12, 15, 17, 19, 21, 24, 27, 29, 30, 37, 42, 43, 52, 55 Windows 7, 36, 46, 57 wireless, See Network Woburn Elementary School, 12, 15, 17, 19, 21, 24, 27, 30, 37, 40, 53, 55 Work Order Management System, 4, 8, 46, 48, 49 WPS Operating Budget, 4 WPS School Budget, 4 Wilmington Public School District 5-Year Technology Plan