Aternity for End User Experience Monitoring Any Application, Any Device, Any User. June 26 th, 2013

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1 Aternity for End User Experience Monitoring Any, Any Device, Any User June 26 th, 2013

2 Data Center Performance & Availability System Monitoring, Cross Tier Transaction Management and Capacity Planning Solutions Network Infrastructure Servers & Web Servers Databases & Middleware Hosts & Servers End Users New York Desktops Internet/ Intranet Presentation Server T h e Web Server App Server Database Mainframe London Sydney Laptops Mobile Devices Firewall Virtual Desktops E d g e 2

Hosts & Servers End Users New York Desktops Internet/ Intranet Presentation Server T h e Web

3 Real End User Experience Combines different dimensions of end user experience into an integrated multidimensional portrait Data Center Performance & Availability System Monitoring, Cross Tier Transaction Management and Capacity Planning Solutions Key-to-Glass Performance Device Health & Resource Consumption User Behavior & Productivity Network Infrastructure Servers & Web Servers Databases & Middleware Hosts & Servers End Users New York Desktops Internet/ Intranet Presentation Server T h e Web Server App Server Database Mainframe London Sydney Laptops Mobile Devices Firewall Virtual Desktops E d g e 3

Consumption User Behavior & Productivity Network Infrastructure Servers & Web Servers Databases & Middleware Hosts & Servers End Users New York

4 Thick Client Rich Internet Web / HTTP Java ATERNITY monitors any business process within any app running on any type of device Productivity Virtualization Desktop Virtualization 4 Mobile 2013 Aternity, Inc. All other trademarks or trade names are properties of their respective owners. All rights reserved.

Virtualization Desktop Virtualization 4 Mobile 2013 Aternity, Inc.

Profiling Resource Consumers Process Hangs, Crashes & BSOD Network ATERNITY correlates application transaction performance with device resource consumption WMI Event

5 Profiling Resource Consumers Process Hangs, Crashes & BSOD Network ATERNITY correlates application transaction performance with device resource consumption WMI Event Log Inventory & Registry 5 Boot & Logon Profiling 2013 Aternity, Inc. All other trademarks or trade names are properties of their respective owners. All rights reserved.

Event Log Inventory & Registry 5 Boot & Logon Profiling 2013 Aternity, Inc.

Client-side Latency Execution Time & Host Resource Availability Infrastructure Latency 1 2 3 4 4

6 Client-side Latency Execution Time & Host Resource Availability Infrastructure Latency ICA/RDP/PCoIP Latency Virtual Desktop Activity Response Server Total Server + Network Time Database Server 6

7 Rapid Instrumentation Detailed Device, Network & Service Metrics 7 Advanced Analytics and Real-time Dashboards Unified Management Across Virtual, Physical and Mobile Devices

8 Transforms enterprise-wide End User Activity metrics into real-time, actionable business intelligence Delivers granular visibility into device and application SLAs from End User perspective Empowers organizations with intelligence to dramatically reduce business disruptions through automated cause analysis 8

application SLAs from End User perspective Empowers organizations with

9 Location 2.5s 3.1s Hardware New York Subnet Detect 1.4s 2.9s 1.8s 2.3s Method 2GHz / 2GB Department Close Alert 1.4s 2.1s Automatically Generated Granular Baselines Get / Post 2.5s 3.5s 1.6s 2.0s 1.4s 2.1s Sales Identify Analyze Software Configuration Proxy UNC Target Server 1.4s 3.9s Citrix Desktop Type Isolate Server-013 9

1s Automatically Generated Granular Baselines Get / Post 2.5s 3.5s 1.6s 2.0s 1.4s 2.

Management Service Ticketing Systems Directory Server Email Systems Management Systems Analytic Service Aggregation Service Unlike many products that attempt to understand end user activity through

10 Management Service Ticketing Systems Directory Server Systems Management Systems Analytic Service Aggregation Service Unlike many products that attempt to understand end user activity through transaction monitoring, Aternity uniquely combines the multiple data streams that separately describe different aspects of end user experience providing an integrated multidimensional portrait. Data Collection Service 10

transaction monitoring, Aternity uniquely combines the multiple data streams that separately describe

Closes the visibility gap inherent with all other APM tools 2.

11 Visibility that Accelerates Performance Rapid ROI for Mobile, VDI and Cloud CUSTOMERS 1. Closes the visibility gap inherent with all other APM tools 2. Detects performance issues by learning and analyzing behavior in real-time 3. Resolves performance problems with faster troubleshooting AWARDS 11

com Follow us on Twitter and Facebook Aternityinc See us on YouTube Aternityinc Trevor Matz

12 Qualify for a Free Proof of Concept A member of Aternity s Sales Organization will be in touch with you within the next 24 hours Visit our Web Site Follow us on Twitter and Facebook Aternityinc See us on YouTube Aternityinc Trevor Matz President & CEO Aternity Inc. [email protected] Raviv Chalamish VP, Products Aternity Inc. [email protected] 12

13 United States (HQ) Aternity, Inc. 200 Friberg Parkway Suite 1004 Westborough, MA Europe Aternity UK, Ltd. Standard House Weyside Park Catteshall Lane, Godalming, Surrey GU7 1XE

Aternity Virtual Desktop Monitoring. Complete Visibility Ensures Successful VDI Outcomes

Aternity Virtual Desktop Monitoring Complete Visibility Ensures Successful VDI Outcomes Realizing the Benefits of VDI Requires Illuminating Four Performance Blind Spots Without comprehensive visibility