Lawson Talent Management

Transcription

1 Lawson Talent Management

2 Imagine Knowing: Which employees have the highest potential how to recruit more talent like them. Imagine Understanding: Which employees are a flight risk how your compensation plans could enhance employee retention.

3 Lawson Talent Management Lawson Best-of-Suite Talent Management Solution With World-Class HR Delivers Answers Lawson Talent Management, one of three suites within the Strategic Human Capital Management System, delivers transformational tools designed to help you link together people, strategy, and execution. The only best-of-suite talent management solution integrated with core human resources applications, Lawson Talent Management provides you with valuable insight into workforce talent. Lawson Talent Management helps deliver actionable information about your people in support of business strategy while allowing you to work in your preferred technology space, such as Microsoft Outlook, rather than in the actual application. You gain a full view into all aspects of your workforce, positioning you to make informed decisions that can help maximize the value of your most important asset your people. Lawson Talent Management Compensation Management Learning & Development Succession Management Performance Management Goal Management Talent Acquisition Global HR Organizational Structure Supervisor Framework Competency Architecture Workforce Management Human Resources Management

4 One Integrated System Full integration is "horizontal" within the Lawson Talent Management Suite, with interconnectedness among other software system applications. It is "vertical" where a change at one point of entry into Lawson Talent Management permeates throughout the entire suite and its applications. Lawson Talent Management is made up of the following seven applications, which are strong on their own, but derive their power from full, horizontal and vertical integration. Lawson Global Human Resources Assists a human resource department in managing and maintaining core aspects of ever-changing global and contingent workforces, including country-specific attributes. As shown in the preceding diagram, Lawson Global Human Resources is the centerpiece of Lawson Talent Management. Its infrastructure helps an organization simplify key human resources processes, and can support highly complex, multi-national and matrixed organizations with ease. Features include: Flexible organizational structure, with unlimited levels and an independent entity legal structure Supervisory structure to automate workflows and approvals A global employee record, with optional employment contract management and flexible employment status definitions, such as contractor, volunteer, etc. Robust, profile-based jobs and positions, with embedded potential successor and country-specific details Dynamic, self-maintaining employee groupings that facilitate process automation Integrated skill and competency repository that streamlines talent management functions, provides consistent talent profiles across the entire suite, and can manage a range of third-party content Lawson Talent Acquisition Helps you beat the competition to top talent Lawson Talent Acquisition arms hiring managers, recruiters and others involved in recruitment activities to strategically acquire top-quality talent. Use the tool to define your workforce needs, tap into appropriate job-candidate sources, efficiently communicate offers and contracts, and effectively manage data about current and potential talent. Once you have selected your top talent, you may also expedite their on-boarding process by leveraging functionality for all employee transitions. As a result, your new and existing employees are better equipped to quickly and productively perform in their new roles. Additional Lawson Talent Acquisition features include: Simplified candidate search, registration and profile creation, including resume/cv upload and resume/cv builder Flexible sourcing with links to networking tools, job boards, searches, and agencies Facilitation of all candidate events, such as visual presentation of recruitment and selection activity status, correspondence management, transition activities and tracking of costs Enhanced on-boarding for all new and existing employees from the time of hire through the performance appraisal process

5 Lawson Talent Management Requisition management to leverage core human resource data, such as job/position details, compensation structures, and competency requirements by default when you create, approve, and route job requirements Goal Management Align employee goals with business objectives Lawson Goal Management gives you the ability to align employee goals directly with business objectives. You will begin to understand exactly how each employee impacts the overall success of your organization. Best of all, you poise your employees to achieve measurable, relevant results. Lawson Goal Management also makes it possible for employees to understand how they impact organizational success and helps you boost goal initiative, buy-in and, ultimately, results. Cascade goals down through the organization Align goals by classifying them by category and type within the organization List specific personal activities under each goal, assign weights to goals, and link goals to activities according to priority View how employees are aligned with organizational goals and what they are doing to achieve their goals Understand how individual employees are impacting overall success by aligning their goals with business objectives

6 Lawson Talent Management Lawson Performance Management Evaluate and measure workforce performance. This application is designed to help an organization recognize, retain, and reward top performers while reducing attrition and flight risk. Lawson Performance Management allows you to create and deploy standardized, online performance appraisal forms with clearly defined evaluation scales helping to facilitate a thorough, objective review for every employee. In addition, Lawson Performance Management: Helps supervisors manage, develop, and retain their best people Reveals where the talent is within your organization, who the top performers are, when personal and organizational goals are reached, and what behaviors make people succeed - Matches employee competency profiles to job success profiles - Analyzes gaps of skills for particular positions and jobs Allows you to tailor 360-degree appraisals to automatically flow through areas, groups, or positions within the organization you define, according to an unlimited schedule, and assign weights to individual sections of a review Shows individual performance review status and overall organizational unit scorecard on a management dashboard

7 Lawson Talent Management Lawson Compensation Management Maintain pay levels that current, prospective, and contingent employees expect. Simultaneously manage payroll costs. The Lawson Compensation Management application offers highly efficient capabilities for managing an employee's total compensation, including pay-forperformance, salary planning and administration, and reporting and analytics. The solution helps you: Award compensation increases such as merit or promotions by creating a budget, establishing award guidelines, and making the awarding process simple for the management team Perform comprehensive incentive compensation administration, including pay-plan definition, rules automation, eligibility determination, and automated payout functionality Manage salary structures and step-and-grade progressions to ensure pay equity in the workforce based on current market information Lawson Succession Management Set up organizational plans to backfill vacancies. Receive alerts when employees are either ready for progression, or at risk of leaving. Lawson Succession Management operates with a visually appealing, intuitive user interface for managing current and prospective employees, including: Always on listings of target job succession candidates High-potential designations at successor level Visual gap analysis of talent profiles As a result, you not only gain the ability to recognize performers and source candidates like them, but also to graphically see how the process is working for the organization. Lawson Learning and Development Design training plans based upon employee, management, and strategic planning inputs that meet development objectives and requirements. Lawson Learning and Development helps you link training and other development activities to resulting competencies and skills. As a result, employees have a motivating line of sight to future career opportunities, with access to: Role-based training functionality for administrators, instructors, managers, and employees Employee development plans, which are linked to training and other activities Automated skill and competency achievement, based on training results

8 Headquarters: USA 380 St. Peter Street St. Paul, MN Tel Rich-Client Experience, Thin-Client Advantages The full Lawson Talent Management Suite has been designed to operate with a visually appealing, intuitive, Smart Office user interface. Information is maintained on a server, yet retains user-specific customization upon logging on, empowering users with the resources and tools they need to achieve improved productivity. SHR-B1008 Regional Offices: Americas United States Brazil, Chile, Canada, Tel Mexico, Honduras, infous@lawson.com United States, Venezuela Asia Singapore China, Hong Kong, Tel India, Indonesia, Japan, Fax Korea, Malaysia, infoasia@lawson.com Philippines, Singapore, Taiwan, Thailand, Vietnam Australia & Oceania Australia Australia, New Zealand Tel Fax infoanz@lawson.com Northern Europe Sweden Denmark, Estonia, Finland, Tel Norway, Sweden Fax infonordic@lawson.com Northwestern Europe United Kingdom Belgium, The Netherlands, Tel Ireland, South Africa, Fax United Kingdom infonw@lawson.com Inline Analytics and Reporting You may access information within the Lawson Talent Management Suite as soon as it has been entered into the system. Its inline analytics allow you to: View information graphically Take action on the data from the view Transform graph and list data to PDF and Excel reports with a single click anytime, anywhere without any third-party software Lawson Talent Management Provides Choice Lawson Talent Management offers you choice. Choice of deployment models, choice of pricing models and choice of applications. Lawson understands that customers want to choose how they license our software (perpetual or subscription pricing), where they deploy it (via Software-as-a-Service (SaaS) or on premise) and which applications in Talent Management they buy (and when). With Lawson the choice is yours. Lawson Strategic Human Capital Management The Lawson Strategic Human Capital Management System includes three Lawson suites: Talent Management, Human Resource Management, and Workforce Management. Each suite comes with robust applications you can use to strategically manage your workforce. Central Europe Germany Austria, Czech Republic, Tel Germany, Hungary, Fax Poland, Slovakia, infoce@lawson.com Switzerland Southern Europe France France, Israel, Italy, Tel Portugal, Spain Fax infoso@lawson.com For more information about Lawson Talent Management solutions, call , direct at , international at Lawson, Lawson Software and the Lawson logo are trademarks of Lawson Software, Inc. Other products or services names mentioned may be trademarks of Lawson or the respective owners of those trademarks. Copyright 2008 Lawson Software, Inc. All rights reserved. EEO/AA 1008

9 Human Resource Management Support Business Operations and Organizational Excellence

10 Lawson Human Resource Management There was a time when businesses and organizations hired people to fill vacant positions. Aside from trying to match skill sets with skill needs, employers gave scant thought to how each employee contributed to the organization s high-level strategic objectives. Today s do more with less paradox mandates that you extract the highest possible value from your workforce. That s why, more than ever, Lawson Human Resource Management solutions make so much sense. With Lawson, your organization is positioned to optimize your human capital in many different ways, from consistently hiring the most qualified candidates to retaining the best and brightest employees.

11 Lawson Human Resource Management They re not just employees. More than your products or services, people are far and away your most valuable strategic resource. They re often referred to as human capital and for a very good reason. Lawson Human Resource Management solutions can help you manage your workforce like the strategically important asset that it is: positioning each employee to be a vital contributor to achieving your organization s key objectives, whether it s improving your operating margins or maintaining strict compliance with regulatory requirements. Automation and Integration of Key Activities In a multitude of ways, large and small, Lawson can add strategic value to your workforce and your organization. Besides helping you hire a top-quality, highly productive workforce, Lawson Human Resource Management solutions can transform tedious, time-consuming everyday tasks into efficient automated processes. Do you have hundreds, or thousands, of paychecks to process each week? Lawson Payroll can accommodate even the largest employee populations, whether you choose to process payroll for the entire organization at once or in concurrent periods. Need a better way to track and respond to employee attendance issues? Lawson Absence Management assists you in effectively monitoring your workforce, even if you have very complex time off policies, allowing you to take swift preventive, corrective or compensatory action, as appropriate. Managing benefits has become progressively more difficult, but it doesn t have to be that way. With Lawson Benefits Administration, each new hire activates the notification and enrollment process, including payroll deductions setup, based on specific eligibility criteria. Many administrative tasks previously handled by your HR department can be delegated to individual employees via Lawson self-service. Besides assuming control of their own benefits enrollment,

12 Lawson Human Resource Management employees can make plan changes, add or change dependents and beneficiaries, manage flexible spending accounts, view retirement account information and more. Integration plays a key role in Lawson Human Resource Management solutions. A prime example: When the decision is made to hire a candidate, personal information gathered during the recruiting and interview phase automatically populates the new employee s HR record. Eliminating or reducing the need for duplicate data entry may contribute to additional cost savings, along with less likelihood of data errors. Track and Manage Employee Information Can you readily locate information about an individual employee or group of employees? How easy is it to make updates to this information? For most large organizations, tracking employee information, managing promotions and transfers, and keeping data current are huge logistical challenges not to mention a major time constraint for your HR department and managers. In fact, the larger your workforce, the more you ll appreciate the kind of assistance you get from an automated solution like Lawson Personnel Administration. You must track a wide range of essential workforce data, such as emergency contacts, work restrictions, employee profiles, performance reviews and credentials. Lawson Personnel Administration provides fast access to this information. It can help simplify other everyday activities, as well, from following up and reporting on work-related injuries to setting up and managing employee training. Within Lawson Personnel Administration is a powerful Position Management component. This Position Control functionality provides a complete picture of your workforce tracking attributes of each position for up to 98 active positions per employee. A powerful tool for those organizations with employees working concurrently in multiple positions with incremental FTE allocations. In addition to providing a complete picture of your workforce, Position Control allows you to budget for current and future openings even create what-if scenarios with preliminary budgets for open positions, current employees and contract labor.

13 Lawson Human Resource Management Empower Your Employees and Managers Employees who are given more control over their own careers are more likely to be satisfied and to remain with your organization for a longer tenure. In other words, you re less likely to lose the knowledge and expertise you ve developed over time. Lawson Human Resource Management includes highly flexible self-service capabilities that allow employees to manage a broad range of information and tasks, from updating personal data in their personnel record and enrolling in benefits to checking on open positions and registering for needed training. Managers also benefit from Lawson self-service functionality. From their personal computer, they can monitor information, such as pay history on their direct reports, as well as opening job requisitions, carrying out personnel actions and collaborating with employees on training opportunities and career advancement. In addition, employees and managers can receive automatic notifications in advance of license and certification expirations, ensuring that renewals are completed on a timely basis. The advantages of Lawson self-service extend well beyond the employees and managers who use it. HR staff are relieved from many routine administrative tasks and paperwork, allowing them to focus on more strategic activities. Tasks completed through Lawson self-service applications trigger updates to the appropriate Lawson Human Resource Management solutions. For example,

14 Lawson The Lawson Human Fashion Resource Solution Management when an employee enrolls in a benefit, this information is automatically relayed to Lawson Payroll, where the employee s deduction is created. Access to Business Intelligence and Beyond But there s more, much more, to Lawson than simply automating and integrating routine activities. By joining Lawson Human Resource Management solutions with the Lawson Enterprise Performance Management Suite, you gain access to business intelligence, as well as analytical and reporting tools, to help you manage your human capital for maximum strategic impact. Because your decision makers aren t tied to their desks eight hours a day, Lawson has developed advanced solutions to ensure the delivery of vital information and to automate the flow of essential processes. What if executives, managers and employees could be automatically notified via , Web portal, voic , cell phone or PDA whenever specific events occur? And what if this same system delivered relevant, filtered data, along with links to allow immediate action and collaboration? For instance, you may want department managers to receive early notification when key positions are filled or eliminated. Personnel actions of this nature usually affect multiple areas of the organization, potentially creating new opportunities or impediments to work in progress. Besides keeping managers in the loop, Lawson Smart Notification, part of the Lawson Business Intelligence application, would enable managers to respond quickly, providing assurance that projects stay on track with minimal disruption. Of course, bringing issues to their desired resolution necessitates appropriate protocols and processes. By utilizing Lawson ProcessFlow, you receive the confidence that every requirement has been met. Let s look at the example of a manager who requests a salary increase for a direct report, but the amount exceeds the organization s guidelines for that position. The system identifies the increase as being nonconforming, then permits the manager to launch an electronic approval process, using Lawson ProcessFlow. The approval process follows a predetermined path through the appropriate management team members all the way through resolution. At any time, the manager can check on the status of the approval: who has signed off and whether the request has been escalated to a another level. In short, Lawson helps you create an environment where decision makers are held accountable, employees are treated fairly and costs are brought under control.

15 Lawson Human Resource Management Lawson Human Resource Management Suite Absence Management Benefits Administration Employee and Manager Self-Service e-recruiting Human Resources Payroll Personnel Administration

16 Headquarters: USA 380 St. Peter Street St. Paul, MN Tel SHR-B1007 Regional Offices: Americas United States Brazil, Chile, Canada, Tel Mexico, Honduras, United States, Venezuela Asia Singapore China, Hong Kong, Tel India, Indonesia, Japan, Fax Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam Australia & Oceania Australia Australia, New Zealand Tel Fax infoanz@lawson.com Northern Europe Sweden Denmark, Estonia, Finland, Tel Norway, Sweden Fax infonordic@lawson.com Northwestern Europe United Kingdom Belgium, The Netherlands, Tel Ireland, South Africa, Fax United Kingdom infonw@lawson.com Central Europe Germany Austria, Czech Republic, Tel Germany, Hungary, Fax Poland, Slovakia, infoce@lawson.com Switzerland Southern Europe France France, Israel, Italy, Tel Portugal, Spain Fax infoso@lawson.com For further information about the Lawson Human Resource Management solutions and other Lawson software, call , direct at , international at Lawson, Lawson Software and the Lawson logo are trademarks of Lawson Software, Inc. Other products or services names mentioned may be trademarks of Lawson or the respective owners of those trademarks. Copyright 2008 Lawson Software, Inc. All rights reserved. EEO/AA 0408

17 Lawson Workforce Management Scheduling and Staffing for Healthcare

18 Lawson Workforce Management It s a complex challenge to manage a healthcare workforce. You have to maintain proper staffing levels, with the appropriate credentials, around the clock. In the middle of it all is an industry-wide staffing shortage, adding to the pressure to improve employee retention and satisfaction. All the while, you balance the tasks of upholding quality patient care within your budget. The former VasTech Nightingale Scheduling and Staffing solution is now Lawson Workforce Management. Designed to meet healthcare workforce management challenges, Lawson Workforce Management can automate paper-based and timeintensive staffing and scheduling tasks. It comes with self-service features that today s healthcare professionals appreciate, such as online schedule viewing, selfscheduling, as well as shift bidding and swapping. With the solution in place, you can empower staff to select schedules that work best for their lives, while feeling confident that you have enough people with the right skill mix scheduled at all times. As a result, Lawson Workforce Management can help you attract and retain clinical staff, while you contain labor costs.

19 Lawson Workforce Management Enhance Productivity, Lower Costs Every job is easier, and faster, when you have the right tools. Lawson Workforce Management comes equipped with capabilities that can simultaneously: Balance unit needs, staff preferences, and budgetary constraints Proactively adjust coverage based on fluctuations in census, workload, and acuity measures View staffing levels, denote absences, move staff between assignments, and print up-to-the-minute assignment sheets Conform to your organization s patient safety policies, as well as oversight agencies and union rules Minimize Magnet certification and The Joint Commission audit preparation efforts Avoid unnecessary overtime and agency usage Key Components The Lawson Workforce Management Suite includes the following schedulingand staffing-related products and features: CredentialManager Staff Credential Tracking Manage and report upon staff qualifications and proficiencies. Track skills, certifications, training classes, licenses Notify users and management of pending expirations Incorporate planned training into schedules Ensure that only qualified employees are placed into assignments Integrate with your learning management and human resources systems to eliminate duplicate record keeping ShiftMaker Departmentalized Prospective Scheduling Save time creating and fine-tuning schedules. Create schedules with self-scheduling, preference-based, cyclic, or automated methodologies Use smart tools, including resource and float wizards, automated alerts, and overtime forecasting Evaluate budgeted versus actual staffing use SelfService Portal for Personal Schedule Management Enhance staff satisfaction and retention by offering employees an intuitive, secure, self-service module for managing their assignments and professional credentials. Enter Preferences, Self-schedule, View Schedule, Post To Bulletin Board Bid on open shifts integrated and rules-based Swap shifts with coworkers online and rules-based

20 Headquarters: USA 380 St. Peter Street St. Paul, MN Tel Regional Offices: Americas United States Brazil, Chile, Canada, Tel Mexico, Honduras, United States, Venezuela Asia Singapore China, Hong Kong, Tel India, Indonesia, Japan, Fax Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam Australia & Oceania Australia Australia, New Zealand Tel Fax infoanz@lawson.com Northern Europe Sweden Denmark, Estonia, Finland, Tel Norway, Sweden Fax infonordic@lawson.com Northwestern Europe United Kingdom Belgium, The Netherlands, Tel Ireland, South Africa, Fax United Kingdom infonw@lawson.com Central Europe Germany Austria, Czech Republic, Tel Germany, Hungary, Fax Poland, Slovakia, infoce@lawson.com Switzerland Southern Europe France France, Israel, Italy, Tel Portugal, Spain Fax infoso@lawson.com CentralStaffer Real-time Centralized Staffing Enable cost-effective, real-time staffing decisions with an enterprise view. View and make real-time changes Adjust staffing due to acuity, census, and business volume fluctuations Manage float pools, agency assignments, call-ins, call-outs, and on-call rosters Track actual times worked Report on productivity metrics Manage to your labor budget Integration, Experience Lawson Workforce Management can integrate with Lawson and non-lawson clinical, human resources, and financial systems used in your hospital. It can connect clinical demand factors such as census, acuity, and workload to staffing resources and, ultimately, payroll expenses. At the time of implementation, Lawson experts can partner with you to help: Establish a comprehensive interface plan Ensure linkage matches business processes and objectives Properly specify and implement interface requirements within time constraints For further information about Lawson Workforce Management, or other Lawson solutions for healthcare, call , direct at , international at IHC-B Lawson, Lawson Software and the Lawson logo are trademarks of Lawson Software, Inc. Other products or services names mentioned may be trademarks of Lawson or the respective owners of those trademarks. Copyright 2008 Lawson Software, Inc. All rights reserved. EEO/AA 0308