WÜRTHPHOENIX Speedy & Microsoft Dynamics CRM

Transcription

1 WÜRTHPHOENIX Speedy & Microsoft Dynamics Equip your teams with the right sales tool Motivated in the daily work more successful in your customer contacts

2 Better manager your sales opportunities Our multichannel offer to give rise to a smarter, more effective sales output Microsoft Dynamics and the enhanced functionalities of WÜRTH- PHOENIX Speedy+ and Speedy enable your sales force with an up to date working tool, aimed to boost sales effectiveness through a software solution that can be accessed almost anywhere, at any time. Your sales staff can use their time more efficiently and effectively and get customers excited by using the ipad and other tablets as an innovative and modern way to present the product offering. With our offer your company is featured with concrete innovation and communication utensils, which make your sales force activities attractive and modern. Customer will see your sales organization as a professional partner, who is efficient in its daily activities and provides a software solution, which is a further motivational factor for a successful acquisition and customer managing process. Our solution allows you to: Your sales tool to increase revenue, accelerate buying decisions, and maximize productivity List of the covered processes: Strengthen the image of your company as a modern, future oriented business partner Reach a faster return on investment of your software spendings Strongly support an active, positively aggressive sales strategy Better plan and control your sales pipeline Make more transparent and easier to plan and manage your forecasts Provide your sales force with always up to dated and easily to enhance customer information Easily create orders, or added customer information anywhere and anytime Dispose of a comfortable operation system and an exemplary product presentation tool Reach an enhanced sales efficiency: all functionalities are clear and easy retrievable Address management Contact history Microsoft Office integration Easy import and data transfer Outlook alignment CTI/Computer telephony planning Offer and order management Project management News/Mailing/Documents management Flexible selection/classification of defined target groups Newsletter management Telemarketing Extensive template & UI mask adaptation Catalog and editorial contents Customer & contact arrangement Tour planning Guided customer access Far reaching Business Intelligence/reporting functionalities Simple customer and prospect creation Customer master data management Various KPI and statistic information per customer Customer timeline: Facebook-like display of all relevant business processes (documents, trip reports, notes, ) Status changes for offers, deliveries and orders Customized interactive product catalog Easy and powerful navigation functionalities Fast and easy search, filter and sorting features Flexible user/authorization management 2 Factsheet WÜRTHPHOENIX Speedy Factsheet WÜRTHPHOENIX Speedy 3

3 WÜRTHPHOENIX SPEEDY+ & MICROSOFT DYNAMICS How to perfectly organize, automate and synchronize your sales activities The main reasons to choose Speedy+:» It comes from the experience of Würth, world leader in direct sales» It has an easy to use interface, similar in every aspect to Microsoft Office» With Speedy+, you can choose your favorite communication channel: notebooks, tablets and mobile devices are perfectly supported WÜRTHPHOENIX Speedy+ is the sales force system based on Microsoft Dynamics, which focuses on the optimization of the communication with your customers. To use Speedy allows you to adopt all functionalities of Microsoft Dynamics with the tailor-costumed Force add-ons of Speedy+. WÜRTHPHOENIX Speedy+ aims to support your company in all daily customer relationship management activities, taking into consideration different sales channels and sales strategies. Using Speedy this way means linking up the comprehensive functions of Microsoft Dynamics and the integrated Microsoft Office world with the add-ons of Speedy+, tailored especially to the needs of the your specific sales requirements. The software supplements the standard of Dynamics with functions related to the order entry, article search, planning of customer visits, route planning, information about prices and the inventory situation. Speedy+ and Dynamics therewith cover all sales scenarios on different terminal devices, applied both online and offline. The possibilities of adoption range from telesales to in-house sales support all the way to the requirements of craft sales, high-potential sales, key account management to the sale to industry customers. The advantages: Speedy+ enables you to: Optimize the entire sales process, classifying potential customers and automatically assigning them to the most suitable salesperson or support team Manage opportunities and negotiations, keeping track of all interactions with customers Have a product catalogue with multi-level price structures, different measurement units and a wide price range Manage salespeople and territory by creating areas of expertise, allocating objectives and monitoring the results achieved Analyze sales trends and identify cross- and up-selling opportunities Our offer gives your sales force the tool that best meets all their working requirements, according to the duties assigned by your company It stimulate your staff by introducing modern and innovative forms of communication with your customers It increases the efficiency of business activities and achieve top sales performance with essential tools and functionalities You have complete and qualitatively significant data, saving information management time and improving the quality of your customer relations It manages and evaluates multi-level commercial and marketing campaigns You are enabled with forecast trends and sales performance analysis and customer service tools It identifies and develops sales opportunities for a wider product portfolio (cross-selling) or a larger volume (up-selling) It retains customers by identifying critical issues and offering them the most suitable products for their specific needs 4 Factsheet WÜRTHPHOENIX Speedy Factsheet WÜRTHPHOENIX Speedy 5

4 A new groundbreaking sales experience Improve lead conversion, build customer relationships Speedy, our sales solution for tablets and smart phones aims to bring the communication between salesmen and customers to a new level. The solution represents a unique ability for automatic organization of customer data, including an interactive product catalog manageable by a touch screen. With Speedy your company is able to present your entire product range in an attractive, informative and multimedia-based way. In fact one of the ipad s and other tablets most powerful assets for sales is its vivid display. Transitioning your field sales team over to an ipad or other mobile device based platform in this context is more than just an upgrade of their technology. It represents a key shift in the engagement between sales representatives and their customers. Next to many additional benefits such as the efficiently managing of routine and process activities, your sales team can approach new opportunities in a more intelligent and strategy-focused manner. Your staff can also proceed with the confidence in knowing they have the necessary know ledge directly at their fingertips to make the sale. men are motivated and equipped with a tool that is becoming the de-facto enablement device for mobile workforces. The main advantages: Speedy enables you to: To use your ipad or Smartphone as an active easily usable and modern sales tool To make the salesmen workplace more attractive and progressive To forget fax, paper catalogs and pricelists To shorten flow and processing time To have a common database for back office and sales force A boost in active sales activities without big processing efforts A higher user acceptability through an intuitive look and feel and an easy, clear navigation on touch screen A speed up of order processing: All important functionalities are clear and easy to retrieve An enhancement of sales productivity by easing the administrative processes Improved working effectiveness: the time before and after the customer appointment will be used in a more productive way anywhere and anytime (waiting and hotels) The possibility of making phone calls and sending s directly from the app A quick view of the calendar functionalities with a direct connection through MS Outlook 6 Factsheet WÜRTHPHOENIX Speedy Factsheet WÜRTHPHOENIX Speedy 7

5 For a successful sales strategy Würth Phoenix your expert in Force and processing IT means more than simply specialist IT departments and software experts; it is an essential element in successful corporate development. One business area that benefits more than most from the application of IT is Customer Relationship Management. As a certified Microsoft Dynamics partner, Würth Phoenix disposes over an extensive experience in dealing with international projects with an emphasis on Force and multi-channel strategies. We provide extensive guidance and support, from the provision of technical consulting services through to the trouble-free implementation of your system, offering highest quality support when your system is up and running. our solutions: Microsoft Dynamics WÜRTHPHOENIX Speedy+ WÜRTHPHOENIX Speedy Microsoft Dynamics AX WÜRTHPHOENIX Trade+ Microsoft Dynamics AX for Professional Services WÜRTHPHOENIX NetEye Microsoft SharePoint Facts and Figures: 900 Prestigious business customers in an international environment Our and SFA solutions are: Easy Microsoft Dynamics is easy to learn and operate. Any sales person can familiarize themselves with it in a very short time Intuitive Direct access via Outlook is possible, keeping s, customer information and orders in a fully integrated system Integrated WÜRTHPHOENIX Speedy+, our Force Solution based on Microsoft Dynamics, is a complete integrated solution giving you full control of your sales activities Over ERP and users supported, nearly 500 companies in our motherhouse using our reporting solution WÜRTHPHOENIX CIS More than 250 High profile companies using the NetEye monitoring solution Würth Phoenix offers you more than 120 high qualified employees and software solutions for: Customer Relationship Management () Force (SFA) Business Process Consulting for sales processes Project management Enterprise Resource Planning (ERP) Business Intelligence (BI) Collaboration (Microsoft SharePoint) IT-System Monitoring Aiming to enthuse The minimum we expect in our annual customer satisfaction survey is 8 out of 10 points At your service Over 60 qualified and certified Microsoft Dynamics experts Trained by the parent company A wealth of inside knowledge of the fields of processes, logistics and distribution Distinction gained with your help Membership of the highest Microsoft awards for successful international achievements with Microsoft Dynamics and ERP Honored by Microsoft Awarded the highest certifications for Microsoft Dynamics solutions 8 Factsheet WÜRTHPHOENIX Speedy Factsheet WÜRTHPHOENIX Speedy 9

6 Where to find us: Our offices italy Bolzano Würth Phoenix S.r.l. Via Kravogl, 4 I Bolzano Phone: Telefax: Rome Würth Phoenix S.r.l. Via Tiberina Km 17,600 I Capena (Roma) Phone: Telefax: Germany Bad Mergentheim WITI Würth IT International Drillberg 6 D Bad Mergentheim Phone: Telefax: Hungary Budaörs Würth Phoenix Kft. Gyár u. 2 HU-2040 Budaörs Phone: Telefax: