OPERATING INSTRUCTIONS
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1 TH3A Digital Telephone Hybrid OPERATING INSTRUCTIONS and trouble-shooting guide LECTROSONICS, INC. Rio Rancho, NM
2 INTRODUCTION Lectrosonics is proud to introduce the TH3A, an enhanced version of our third generation digital hybrid. The TH3A interfaces with a standard telephone line to add teleconferencing capability to any sound system. Sophisticated featues, fast setup, easy operation, high sound quality and low cost make the TH3A an ideal choice for board rooms, conference rooms, talk radio and countless other applications. Product Highlights Built-in DSP-based acoustic echo canceller DTMF dialing capability Simultaneous 2-wire/4-wire bridging for 3-site conferencing Four-way echo elimination with patented algorithm Level meters for easy setup Privacy mode can mute transmit only, receive only, or both AGC enhances volume of weak signals Wired remote control interface Serial interface for integration with control systems Front panel switches may be disabled for secure installation Tape recorder output with relay for automatic recording Automatic telephone answer and disconnect Compatible with third-party echo cancellers TABLE OF CONTENTS INTRODUCTION... 2 BRIEF TECHNICAL DESCRIPTION... 3 FRONT PANEL... 4 REAR PANEL... 5 TH3A WIRING GUIDE... 6 BASIC OPERATION... 9 SETTING PROCEDURE TH3A SOFTWARE CONTROL PANEL SERIAL PORT HARDWARE AND SOFTWARE LecNet SERIAL PORT PROTOCOL ACCESSORIES GLOSSARY OF TH3A CONCEPTS SPECIFICATIONS TROUBLESHOOTING FCC PART 68 & PART 15 COMPLIANCE SERVICE AND REPAIR RETURNING UNITS FOR REPAIR WARRANTY... Back cover 2
3 Digital Telephone Hybrid BRIEF TECHNICAL DESCRIPTION The TH3A provides a high-quality, flexible and powerful interface to a telephone line, a 4-wire video codec, or both simultaneously with bridging. Each interface offers basic controls to connect, invoke privacy (selective mute), and perform fine adjustments to the receive volume. The basic controls are available from the front panel, the wired remote controls, and via the serial port. Using the serial port, additional features may be controlled, such as echo suppression and echo canceller settings, telephone transmit and receive AGC, auto answer and auto disconnect, DTMF dialing and specialized signal routing. PHONE INTERFACE LINE ECHO CANCEL AGC & LIMITER AGC ECHO SUPPRESSION "TX " "CODEC TX TRIM" "TELEPHONE RX " CODEC INTERFACE ECHO SUPPRESSION "CODEC RX " "OUTPUT " ACOUSTIC ECHO CANCELLER AUX PORT (SOFT) EXPANSION PORTS MAIN IN MIX- IN (SOFT) "MAIN IN" "MIX MINUS IN" "AUX INPUT" "EXPANSION PORT" "TX " MAIN OUT (SOFT) "RX " MIX- OUT SIG IN SIG OUT log "MAIN OUT" "MIX MINUS OUT" "LECNET ANTI-ECHO" "LECNET ANTI-ECHO" "COARSE " LINE/MIC SWITCH "FINE " RECORD OUT SIG TOTAL TH3A Block Diagram Rio Rancho, NM USA 3
4 FRONT PANEL RIO RANCHO, NM TX U.S.A. TELEPHONE RX RX CODEC TX TRIM LecNet ANTI-ECHO DIGITAL TELEPHONE HYBRID WITH ACOUSTIC ECHO CANCELLER LecNet ANTI-ECHO RX TX The TX control is used to set the proper amount of local signal, with the aid of the TX meter. The TELEPHONE RX control is used to set the proper telephone receive level, with the aid of the RX meter. The CODEC RX control is used to set the proper codec receive level, with the aid of the RX meter. The CODEC TX TRIM control adjusts the level supplied to the CODEC OUT plug on the rear panel, accommodating level requirements of the codec. The LecNet ANTI-ECHO control adjusts the amount of echo reduction applied to a Lectrosonics automatic microphone mixer (e.g. AM8, AM8/4 or AM16/12) via the LecNet expansion port. The LecNet ANTI-ECHO, RX and TX meters aid in setting system audio levels optimally. The TELEPHONE and CODEC interfaces include the following buttons and indicators. TELEPHONE CODEC CONNECT PRIVACY RECEIVE VOLUME UP DOWN CONNECT PRIVACY RECEIVE VOLUME UP DOWN SWITCHES DISABLED POWER The CONNECT button initiates or terminates a connection. The CONNECT led indicates an active connection. The telephone connect led flashes when the telephone line is ringing. The PRIVACY button mutes either the transmit signal, the received signal, or both, depending on the interface s current privacy mode. When the privacy feature is engaged, the PRIVACY led flashes to indicate the current privacy mode, then glows steadily. Privacy may be disengaged by pressing the button again. For detailed information about privacy modes, please refer to the Privacy Feature topic in the chapter on BASIC OPERATION. The RECEIVE VOLUME buttons permit fine control of the receive volume during normal operation. Each button press alters the receive gain by 1 db, and the control offers a range of -12 db to +6dB (19 settings). The default setting of 0 db may be restored by pressing both volume buttons simultaneously. The SWITCHES DISABLED led indicates that the interface buttons on the front panel have been disabled at the installer s option. The wired remote controls and serial commands will operate normally. The POWER switch turns the TH3A on and off. The POWER led serves as a power status indicator. 4
5 Digital Telephone Hybrid REAR PANEL PWR IN EXPANSION (CH40) OUT IN 20 VAC LecNet (RS232) REMOTE CONTROLS TELEPHONE CODEC The PWR IN jack must be attached to an appropriate power source, such as the included CH40 wall transformer. The EXPANSION OUT and EXPANSION IN jacks are used to attach the TH3A to other LecNet equipment (e.g. AM8, AM8/4 or AM16/12 mixers). The LecNet (RS232) jack may be connected to the serial port of a personal computer for configuration and testing. The REMOTE CONTROLS connectors may be wired to switches and leds for wired remote control of the TH3A s interface functions (connect, privacy, volume up and volume down). A pinout of the remote control ports is provided in the SPECIFICATIONS chapter. AUX IN OUT + + OUTPUT FINE RECORD OUT RELAY + COARSE EXTERNAL ECHO CANCELLER RX INSERT TX INSERT IN OUT IN OUT CODEC IN OUT + + TELEPHONE SET LINE MIC LINE The AUX interface provides line level, balanced or unbalanced main input and output from the TH3A. Any signal imposed at AUX IN is transmitted to all connected interfaces, and any signal received from connected interfaces is available at AUX OUT, with as little of the transmitted signal as possible. The OUTPUT control may be used to match the TH3A s AUX OUT signal with the level requirements of any attached equipment. The RECORD OUT interface contains a mix of transmitted and received signals, suitable for recording all parties in a conversation. The signal may be used balanced or unbalanced. The COARSE switch and FINE control easily accommodate the most common level requirements. When used as an unbalanced output, ground the negative output to ensure proper operation of the COARSE switch. The relay contacts are closed when a connection is active, and open otherwise. The EXTERNAL ECHO CANCELLER jacks may be used to connect an external echo canceller for use instead of the built-in echo canceller. Balanced operation is recommended, though unbalanced operation is possible. The CODEC jack provides line level, balanced or unbalanced input and output connections to an external four wire codec, as is commonly used in video conferencing applications. The CODEC RX and CODEC TX TRIM front panel controls may be used to accommodate a wide range of audio levels, including the industry standard levels, -10 dbv and +4dBu. The TELEPHONE SET jack may be connected to an external telephone device. The device is connected to the telephone line only when the TH3A telephone interface is not connected. A standard telephone set, attached to this jack, may be used for dialing where DTMF dialing from the TH3A via the serial port is not practical or convenient. The TELEPHONE LINE jack connects to a standard telephone line. Rio Rancho, NM USA 5
6 TH3A WIRING GUIDE Following are example wiring diagrams for various types of installations. Example 1: AM8 MIXER In this example, the TH3A is connected to an AM8 mixer, and both local and remote signals are amplified. The single LecNet cable passes signals both to and from the AM8. PWR EXPANSION IN (CH40) OUT IN 20 VAC LecNet (RS232) REMOTE CONTROLS TELEPHONE CODEC AUX OUTPUT IN OUT + + TH3A PWR IN (CH40) 20 VAC M A S T E R S L A V E EXPANSION OUT IN LecNet (RS232) REMOTE CONTROL MAIN OUT + CH8 IN DIR OUT Switch in MASTER position AM8 Sound Reinforcement Amplifier INPUT Example 2: AM8 MIXER, NO LOCAL SOUND REINFORCEMENT In this example, the TH3A is connected to an AM8 mixer, and only the remote signals from the TH3A are amplified. The single LecNet cable passes signals both to and from the AM8. PWR EXPANSION IN (CH40) OUT IN 20 VAC LecNet (RS232) REMOTE CONTROLS TELEPHONE CODEC AUX IN OUT + + OUTPUT TH3A PWR IN (CH40) 20 VAC M A S T E R S L A V E EXPANSION OUT IN LecNet (RS232) REMOTE CONTROL MAIN OUT + CH8 IN DIR OUT Switch in MASTER position AM8 Sound Reinforcement Amplifier INPUT 6
7 + Digital Telephone Hybrid Example 3: TWO AM8 MIXERS In this example, the TH3A is connected to a pair of AM8 mixers. Both local and remote signals are amplified. The single LecNet cable passes signals both to and from the AM8 mixers. PWR EXPANSION IN (CH40) OUT IN 20 VAC LecNet (RS232) REMOTE CONTROLS TELEPHONE CODEC AUX OUTPUT IN OUT + + TH3A Note the interconnection of the mixers, with the last mixer in the chain set as the master. This technique may S be used to add mixers to any of the other examples. PWR IN (CH40) 20 VAC M A S L T A E V R E EXPANSION OUT IN LecNet (RS232) REMOTE CONTROL MAIN OUT + CH8 IN DIR OUT Switch in SLAVE position AM8 PWR IN (CH40) 20 VAC M A S T E R S L A V E EXPANSION OUT IN LecNet (RS232) REMOTE CONTROL MAIN OUT + CH8 IN DIR OUT Switch in MASTER position AM8 Sound Reinforcement Amplifier INPUT Example 4: AM16/12 MIXER In this example, the TH3A is connected to an AM16/12 mixer. Due to the flexibility of the AM16/12, the same wiring configuration may be used whether or not local sound reinforcement is required. The single LecNet cable passes signals both to and from the AM16/12. In the AM16/12 software setup, Misc Settings tab, be sure the Expansion In port is linked to the NOM bus associated with the microphones (usually NOM 1). This ensures that the LecNet anti-echo feature will work correctly. PWR IN (PS60) 16.5 VAC M AS S S L T A E V R E PWR EXPANSION IN (CH40) OUT IN 20 VAC EXPANSION OUT IN PHANTOM POWER OFF ON LecNet (RS232) LecNet (RS232) AUDIO EXPANSIO AUDIO EXPANSIO REMOTE CONTROLS TELEPHONE CODEC C UTPUTS LINE LINE OUTPUTS AUX OUTPUT IN OUT dB GAIN (LINE) +30dB GAIN (ELECTRET) +50dB GAIN (DYNAMIC) GAIN 6 5 GAIN 4 3 GAIN TH3A AM16 Sound Reinforcement Amplifier INPUT The Matrix Setup tab must assign Exp In to the amplified output, so the remote signals can be heard. The matrix may be further manipulated to route the microphone signals to the amplifier, or not, as desired. Rio Rancho, NM USA 7
8 Example 5: NON-LECTROSONICS MIXER In this example, the TH3A is connected to a third-party mixer, and both local and remote signals are amplified. REMOTE CONTROLS TELEPHONE CODEC AUX IN OUT + + OUTPUT RECORD OUT FINE RELAY COARSE + Note that the combined local and remote signal is derived from the record out jack on the TH3A. This is valid and completely functional, but with this configuration the TH3A must be powered on in order for the local microphones to be audible through the sound reinforcement system. Microphone Mixer MIC LINE TH3A The LecNet anti-echo feature of the TH3A will not work without a Lectrosonics mixer, however all of the other echo cancellation functions will work normally. OUTPUT Sound Reinforcement Amplifier INPUT Example 6: NON-LECTROSONICS MIXER, NO LOCAL SOUND REINFORCEMENT In this example, the TH3A is connected to a third party mixer, and only remote signals are amplified. The LecNet anti-echo feature of the TH3A will not work without a Lectrosonics mixer, however all of the other echo cancellation functions will work normally. REMOTE CONTROLS TELEPHONE CODEC AUX OUTPUT IN OUT + + Microphone Mixer RECORD OUT FINE RELAY COARSE + MIC LINE TH3A OUTPUT Sound Reinforcement Amplifier INPUT 8
9 Digital Telephone Hybrid BASIC OPERATION This chapter describes the TH3A s most essential user functions. The word interface is used here to distinguish between the controls associated with the telephone ( telephone interface ) and those associated with the 4-wire codec ( codec interface ). Placing a Telephone Call Telephone calls may be initiated from the TH3A s front panel, from a wired remote control, or from a PC or control system connected via the TH3A s serial port. The TH3A s DTMF dialer may be used only from a PC or control system. The simplest way to place a call is to attach a standard telephone to the Telephone Set jack. Dial the call with the telephone, then press the CONNECT button for the telephone interface. When the TH3A connects, it automatically disconnects the telephone set from the line. The CONNECT led will turn on and remain illuminated for the duration of the call. If the TH3A does not remain connected, please refer to the TROUBLESHOOTING chapter. For information about using the TH3A software control panel to dial a call, please refer to the chapter on the TH3A SOFTWARE CONTROL PANEL. Answering a Telephone Call Upon receipt of an incoming call, the CONNECT led flashes and, optionally, a beeping sound is sent to the audio outputs to indicate a ringing condition. By default, the TH3A will not answer telephone calls automatically. To manually answer an incoming telephone call, press the CONNECT button for the telephone interface on either the front panel, the wired remote control, or the TH3A software control panel. The CONNECT led will turn on and remain illuminated for the duration of the call. If the TH3A does not remain connected after answering, please refer to the Troubleshooting chapter. For information about answering the phone from the TH3A software control panel or configuring the TH3A to answer incoming calls automatically, please refer to the chapter on the TH3A Software Control Panel. Ending a Telephone Call The CONNECT button acts as a toggle. Pressing it while a call is in progress will disconnect the call. The TH3A offers an automatic disconnect feature which is disabled by default. On telephone networks supporting this feature, the TH3A can automatically disconnect when the other party disconnects. This feature is not compatible with some PBX systems and the call waiting feature on some telephone networks. Please refer to the TH3A SOFT WARE CONTROL PANEL chapter for information on enabling automatic disconnect. Using the 4-wire Codec Interface The codec interface works nearly identically to the telephone interface, except that it is simpler. The codec interface requires no dialing, and no AGC, automatic answer or automatic disconnect features are offered. To connect or disconnect, simply press the codec CONNECT button on either the front panel, the wired remote, or the TH3A software control panel. Rio Rancho, NM USA 9
10 Privacy Feature The PRIVACY buttons mute the respective interface s transmit signal, receive signal, or both, depending on the interface s current privacy mode. As the privacy feature is engaged, the PRIVACY led flashes a confirmation to indicate the current privacy mode, then glows steadily. The privacy modes and confirmation flashes are listed in the following table. Privacy mode Mute TX only Mute RX only Mute TX and RX Privacy led confirmation 1 flash 2 flashes 3 flashes Each interface s current privacy mode may be selected from the front panel or wired remote control via special button combinations. To select a specific privacy mode, simply hold down one or more RECEIVE VOLUME buttons while pressing the PRIVACY button. The privacy mode is selected according to the following table. The privacy led flashes to confirm the selected mode. Button Combination Privacy Mode Privacy led confirmation UP+PRIVACY Mute TX only 1 flash DOWN+PRIVACY Mute RX only 2 flashes UP+DOWN+PRIVACY Mute TX and RX 3 flashes Each interface has its own privacy mode. The selected privacy modes persist when the TH3A is powered off. Adjusting the Receive Volume When the TH3A is installed, all levels are adjusted for good performance. Sometimes, in the course of a conversation, it is desirable to make small changes to the receive volume to compensate for varying conditions. For this purpose, the TH3A offers RECEIVE VOLUME up and down buttons on the front panel and the wired remote. The software control panel offers a slider that performs the same function. The receive volume up and down buttons provide a range from -12 db to +6 db in 1 db steps (for a total of 19 possible settings). The default setting is +0 db. The receive volume may be reset to +0 db directly by pressing the up and down volume buttons together. Each interface has its own receive volume. The selected receive volume settings persist when the TH3A is powered off. If you find you are constantly adjusting the telephone receive volume, you may wish to consider increasing the Rx AGC setting. Refer to the chapter on the TH3A SOFTWARE CONTROL PANEL for more information on the AGC feature. SETTING PROCEDURE In order to obtain the best performance from the TH3A, it is necessary to set all audio levels properly. Thanks to the built-in metering, the procedure is simple. RIO RANCHO, NM TX U.S.A. TELEPHONE RX RX CODEC TX TRIM LecNet ANTI-ECHO DIGITAL TELEPHONE HYBRID WITH ACOUSTIC ECHO CANCELLER LecNet ANTI-ECHO RX TX ,
11 Digital Telephone Hybrid 1. TX Have someone speak normally into a local microphone and adjust the TX control so that the red led on the TX meter lights only occasionally. If more than one local microphone is installed, please verify that all microphone levels are approximately equal, applying any necessary corrections at the mixer. 2. TELEPHONE RX If the telephone line interface portion of the TH3A will be used, it is necessary to set the TELEPHONE RX control. Establish a telephone call (the BASIC OPERATION chapter tells how to do this), preferably to an actual person, group or location to which this TH3A will typically connect. If this is not possible, a call may be placed to a recorded message service. Press both TELEPHONE RECEIVE VOLUME buttons simultaneously to reset the user telephone receive volume to its default setting (0 db). Adjust the TELEPHONE RX control so that the red led on the RX meter lights only occasionally. An active telephone connection will also be required for step 4, below, so you might not want to disconnect just yet. Note: It is common for the dial tone and other signaling tones to be louder than normal speech levels. Particularly if the receive AGC is not used, the dial tone may read off the scale of the RX meter when the TELEPHONE RX is set correctly for speech. This is normal and does not require a reduction in the level setting. 3. CODEC RX, CODEC TX TRIM If the four wire codec interface portion of the TH3A will be used, it is necessary to set the CODEC RX and CODEC TX TRIM controls. Establish a connection using the four wire codec (the BASIC OPERATION chapter tells how to do this). Press both CODEC RECEIVE VOLUME buttons simultaneously to reset the user codec receive volume to its default setting (0 db). Adjust the CODEC RX control so that the red led on the RX meter lights only occasionally. Adjust the CODEC TX TRIM control for proper level as required by the codec. If the codec provides no level indication, in most cases setting the CODEC TX TRIM approximately the same as the CODEC RX control will suffice. 4. LecNet ANTI-ECHO [with Lectrosonics Mixers only] If your installation uses a Lectrosonics mixer which is connected via the TH3A s LecNet Expansion Out jack, use this procedure to set the LecNet ANTI-ECHO control. With a connection established (either telephone or codec), have someone speak normally into a local microphone and take note of the behavior of the LecNet ANTI-ECHO meter. Next, have the remote party speak, and adjust the LecNet ANTI-ECHO control until the deflection of the LecNet ANTI-ECHO meter is approximately equal to that caused by the local signal. Note: Exactly where to set the LecNet ANTI-ECHO control is largely a matter of preference. If it is set too low, the remote party may hear objectionable echoes immediately after speaking. If it is set too high, local speakers may have difficulty interrupting the remote speaker. In most cases, setting the control for equal meter deflection, as above, yields good results. Rio Rancho, NM USA 11
12 TH3A SOFTWARE CONTROL PANEL Some of the TH3A s more advanced features may be accessed only via the serial port. A convenient software control panel for the TH3A is included in the LecNet Master Pro software package. The TH3A software may be run alone as a demonstration of the TH3A s features, or via LecNet Master Pro for live control of a TH3A. The TH3A software control panel permits easy access to all TH3A features, as described below. Installing the Software To install LecNet Master Pro, insert the LecNet Master Pro disk and run SETUP.EXE from the disk. Starting the Control Panel Software To start the TH3A software control panel, it is first necessary to run LecNet Master Pro. If LecNet Master Pro does not immediately detect the TH3A, check to make sure that the LecNet PC cable is connected from the PC s COM port to the TH3A. Check also that LecNet Master Pro is accessing the correct COM port. Once the TH3A is properly detected, the TH3A software control panel can be started by choosing Select Device from LecNet Master Pro s Devices menu. The Main Window The main window provides access to most TH3A features, some of which are duplicated on the front panel and wired remote controls. The title bar of the main window includes the word Demonstration when the software control panel was invoked directly, as a demonstration of the TH3A s features and control panel operation. When the software control panel is or has been actively connected to a TH3A, as when invoked via LecNet Master Pro, the TH3A s LecNet device address appears in the title bar. This is especially useful if more than one TH3A is being configured simultaneously. In the upper right-hand corner of the window is the LecNet Status frame, which indicates whether the serial link to the TH3A is currently active. A status of on means the TH3A is connected, the control panel is active, and the settings shown correspond with the TH3A s current configuration. [Note: The connection will be active only when the TH3A software control panel application is active.] Below the status frame is the Tone Pad, which may be used to generate DTMF dialing tones or to flash the switchhook. To place a call using the Tone Pad, use the telephone connect button to engage the line, listen for the dial tone, then dial the number by clicking on the Tone Pad buttons. If you prefer to type in a number to be dialed automatically, see the Place Call... command under the Dial menu. The two largest frames in the main window are the Telephone and Codec frames, which control the TH3A s telephone and codec interfaces. Each frame is equipped with connect and privacy buttons and indicators, which duplicate the corresponding front panel controls. The privacy indicator does not flash the current privacy mode, as it does on the front panel, however the current privacy mode is displayed, and may be selected via the radio buttons. The receive volume is implemented as a slider but it selects the receive volume in the same way that the front panel buttons do, with a range of -12 to +6 db in 1 db steps (a total of 19 positions). The Echo Suppression sliders choose the amount of echo suppression applied to each interface. Echo suppression refers to the dynamic trade-off of gain between the transmit and receive paths during conversation. Echo 12
13 Digital Telephone Hybrid suppression reduces echo and feedback problems, but too much may interfere with the ability of parties to interrupt each other naturally. Echo suppression may be set from 12 db to 24 db. The default setting, 18 db, yields satisfactory results in nearly all cases. The Rx AGC and Tx AGC sliders enable optional AGC ( Automatic Gain Control ) in the telephone interface. Up to 12 db of AGC is available (in 3 db increments) in each direction. AGC tends to equalize disparate volume levels, so that poor connections sound as loud as good connections, and gentle speakers sound as loud as aggressive speakers. The trade-off is that AGC brings with it a corresponding increase in noise level and a decrease in echo cancellation performance. The default setting is 0 db of AGC, which is ideal when volume levels remain predictable and favorable. Under varying conditions, where it is frequently necessary to adjust volumes for comfortable listening, AGC is available as a remedy. The proper setting to use must be determined experimentally. The Acoustic Echo Cancellation frame selects the type of acoustic echo cancellation to be used, if any. The default setting is Internal Acoustic Echo Canceller. If an external third party acoustic echo canceller is to be used, check External Acoustic Echo Canceller. This disables the internal DSP-based acoustic echo canceller and patches the relevant signals through to the External Echo Canceller connectors on the rear panel. Note that it is not possible to use the internal acoustic echo canceller and an external one at the same time. Typically this causes more problems than it solves, as the cancellers tend to interact. If the External Acoustic Echo Canceller setting is selected, the external echo canceller must be connected at the rear panel in order to pass audio to and from the TH3A. It is possible to disable the internal acoustic echo canceller without patching in an external one by selecting Bypass Acoustic Echo Canceller. This is useful for evaluating the performance of echo cancellers, and may actually be the preferred setting in rooms with excellent natural acoustics. Even with the internal DSP-based acoustic echo canceller bypassed, the TH3A still combats acoustic echo using Lectrosonics s patented adaptive proportional gain algorithm. Line echo cancellation, echo suppression and LecNet Anti-echo are still enabled in this position. The LecNet menu may be used to explicitly activate and deactivate the LecNet serial connection. Generally these commands are not used explicitly, as LecNet Master Pro automatically establishes the connection, and the TH3A control panel automatically suspends or closes the connection as needed for sharing with other software. If the TH3A control panel is run directly instead of via LecNet Master Pro, the LecNet On command may be used to leave demonstration mode and actively connect a TH3A. The Exit command quits the TH3A control panel software. A confirmation is required if the LecNet connection is currently active. The Setup menu contains options for further configuring the TH3A. The Options command invokes the Options window, which contains less commonly used configuration parameters. The Options window is described in more detail later in this section. The Factory Settings... command reverts the connected TH3A to the default factory settings. A confirmation is required, and the LecNet address of the TH3A is not affected. The Dial menu may be used to place a telephone call. The Place Call command invokes the Place Call window, which is described later in this section. Rio Rancho, NM USA 13
14 The Options Window The Options window provides access to some of the less commonly used TH3A setup parameters. Most applications do not require any change to these settings. The Input Selection and Expansion Outputs frames permit specific signal paths to be muted for specialized applications. Unchecking AUX Input mutes the AUX IN port. AUX OUT continues to function normally, and the TH3A s other inputs are unaffected. Unchecking Expansion Port prevents the TH3A from accepting audio signals from any expansion port source. The checkboxes below (Main In and Mix Minus In) offer individual muting of the expansion port inputs. Unchecking Main Out or Mix Minus Out prevents the TH3A s output from reaching the indicated expansion port destinations. The Telephone frame contains miscellaneous parameters associated with the telephone interface. Dial Speed is provided to accommodate unusually fast or slow telephone switches. The default setting of 4 is nearly always adequate. The Answer On Ring checkbox controls the TH3A s automatic telephone answering feature. If the box is unchecked, the TH3A will not answer the phone unless commanded to do so. If the box is checked, the TH3A will count rings and answer on the ring number specified. This feature may not work on systems with ring cadences that differ significantly from the U.S. standard of 2 seconds on, 4 seconds off. If the Auto Disconnect box is checked, the TH3A monitors the line for a calling party control or loop reversal signal. This signal is sent by some central offices when the other party disconnects. This feature might not work reliably if call waiting is in use, or if the TH3A is connected to a PBX or other line simulator. The Audible Ring Chime checkbox permits a beeping noise to be sent to the audio outputs when the telephone line is ringing. The Front Panel frame contains a checkbox that may be used to disable the front panel switches for a secure installation. When the front panel switches are disabled, the recessed level adjustment controls still function, and all remote controls will continue to operate. The Place Call Window The Place Call window accepts a telephone number for automatic dialing. A maximum of 16 digits may be dialed. If the telephone interface is not already connected, it will be connected prior to dialing. The * and # characters may be included in the number and will be dialed normally. A comma (,) in the dial string inserts a one second pause. A exclamation point (!) in the dial string flashes the switchhook. All other characters, such as parentheses or dashes, are ignored. 14
15 SERIAL PORT HARDWARE AND SOFTWARE Digital Telephone Hybrid Serial Port Hardware Connection The serial port on the TH3A is a minimal RS-232 implementation. The figure shows the wiring diagram to accommodate interconnection with either a 9- or a 25-pin serial port on a PC or other serial device. LecNet Device to PC S R T 3.5MM Stereo Plug 9 or 25 Pin Female D-Subminiature Wiring Diagram, 9 Pin D-Sub N/C CD 1 Tip LecNet Device Transmit RX 2 Ring LecNet Device Receive TX 3 Sleeve Gnd DTR 4 Host Serial Gnd 5 LecNet Port Port DSR 6 (PC) RTS 7 CTS 8 N/C RI 9 Wiring Diagram, 25 Pin D-Sub Tip LecNet Device Transmit RX 3 Ring LecNet Device Receive TX 2 Sleeve Gnd Sig Gnd 7 Host Chassis Gnd LecNet Port 1 Serial RTS 4 Port CTS 5 (PC) DSR 6 DTR 20 Panja/AMX Programming Notes If you are using a Panja (formerly AMX) system to control your LecNet equipment, you ll want to purchase the Lectrosonics PT3 Protocol Translator. The PT3 connects between the AXlink bus and any LecNet equipment. With the PT3, the LecNet equipment looks just like native AMX equipment. The PT3 is the fastest and most productive way to control LecNet devices with an AMX system. Rio Rancho, NM USA 15
16 LecNet SERIAL PORT PROTOCOL LecNet devices communicate via RS-232, with an important difference. All LecNet devices in a system are connected in parallel, each has a unique address, and only one device is permitted to transmit at a time. In this way, an entire array of LecNet devices may be controlled from a single host computer or control system. The LecNet protocol calls for the host to use byte values decimal (80-FE hex) as device addresses, and bytes with lower values as data. Byte value 255 from the host is a special case, reserved for special LecNet devices that serve as both controllers and controlled devices, such as the PT3. When the host needs to send a number greater than 127 decimal, or any message with more than 7 bits of information, it must spread the data out over two or more bytes, such that no byte is larger than 127, and thus no LecNet address is erroneously sent. The documentation for individual commands tells how to do this. LecNet messages typically consist of numeric codes that do not necessarily correspond to ASCII symbols. For example, to send the Get Device Name command, it is necessary for the host to send a byte whose code is 1 (decimal or hex). This is not the ASCII numeral 1, whose code is 49 decimal or 31 hex. It is a real code 1, resulting in the bits being transmitted over the serial port. (The ASCII designation happens to be SOH (Start of Heading) or Control-A.) One exception to this no-ascii rule is the response from the device to the Get Device Name command. It contains a byte indicating the number of characters to follow, and the rest of the response is an ASCII string. Every LecNet command must begin with the host sending the address of the device to be controlled. If a device with the requested address exists on the system, it will respond by sending a 0 (binary code , ASCII NUL, not the ASCII numeral zero whose code is actually 48 decimal or 30 hex) back to the host. Thus, each interchange with a LecNet device follows this pattern: 1) Host sends device address as a single byte. 2) Host receives byte value 0 (ASCII NUL) from the LecNet device as acknowledgment. 3) Host sends command (one byte) to the LecNet device. 4) Host and LecNet device exchange data based on particular command sent. Some LecNet commands cause LecNet devices to return an additional acknowledgment byte to confirm the end of a transaction. This is most typical of commands that cause the LecNet device to be busy for more than a few milliseconds processing the command. The additional acknowledgment byte lets the host know that the LecNet device is no longer busy and can receive more commands. If a command does return an additional acknowledgment byte, this will be explicitly stated in the command description. As an example of a specific interchange between a host and a TH3A, the following general procedure would be used to get a name string back from the TH3A. Set up the communications parameters of the device which will be the host. The correct parameters for all LecNet devices are 9600 baud, no parity, 8 data bits, 1 stop bit. This need only be done once when the host is initialized. 1) Host sends the device address of the TH3A (133 or 85 hex, by default). 2) Host receives a byte of value 0 (ASCII NUL) from the TH3A as acknowledgment. 3) Host sends command 1 decimal (1 hex, binary, not ASCII numeral one whose code is actually 49 decimal) to the TH3A to get the name data. 4) The TH3A sends back 5 bytes. The first byte has value 4 (4 hex, binary), which is the number of bytes to follow in the TH3A s name string. The rest of the response contains the ASCII characters T, H, 3 and A. The following section is a listing of available TH3A commands. The word Host in the command descriptions means the IBM PC or compatible, Panja/AMX controller, or Crestron controller to which the TH3A is connected. All numbers are decimal unless otherwise specified. 16
17 Digital Telephone Hybrid General Device Commands Get Device Name - Causes the TH3A to send its name string back. The first data byte is the length of the name string, and the rest of the data bytes are the device name. Host sends command 1 decimal (1 hex) Host receives data bytes: Byte 1 is the length of the name string (4 for the TH3A), bytes 2 thru 5 are the ASCII string TH3A. Set Device Address - Changes the TH3A s device address. The new setting persists when the TH3A is powered off. Even when the TH3A is restored to factory settings, the device address is not changed. Host sends command 2 decimal (2 hex) Host sends 1 byte representing the new device address, decimal Restore Factory Settings - Causes the TH3A to revert to its original factory settings. All settings are affected with the exception of the LecNet device address. This may be changed only by issuing the Set Device Address command, above. Host sends command 3 decimal (3 hex) Get Firmware Version - Causes the TH3A to send to the host the version number of the current firmware (times ten). For example, Version 1.0 software would be returned as byte value 10 (decimal). Host sends command 25 decimal (19 hex) Host receives data byte: firmware version times ten. Basic Operation Commands Set Phone Connect - Causes the TH3A to connect or disconnect the telephone interface. Host sends command 30 decimal (1E hex) Host sends byte: 0 to disconnect, 1 to connect Get Phone Connect - Retrieves connect status of telephone interface. Host sends command 31 decimal (1F hex) Host receives data byte: 0 if disconnected, 1 if connected Set Phone Privacy - Engages or disengages telephone privacy feature. This command has no effect if the telephone interface is not connected. Host sends command 32 decimal (20 hex) Host sends byte: 0 to disengage privacy feature, 1 to engage Get Phone Privacy - Retrieves privacy status of telephone interface. Host sends command 33 decimal (21 hex) Host receives data byte: 0 if disengaged, 1 if engaged Set Codec Connect - Causes the TH3A to connect or disconnect the codec interface. Host sends command 34 decimal (22 hex) Host sends byte: 0 to disconnect, 1 to connect Rio Rancho, NM USA 17
18 Get Codec Connect - Retrieves connect status of codec interface. Host sends command 35 decimal (23 hex) Host receives data byte: 0 if disconnected, 1 if connected Set Codec Privacy - Engages or disengages codec privacy feature. This command has no effect if the codec interface is not connected. Host sends command 36 decimal (24 hex) Host sends byte: 0 to disengage privacy feature, 1 to engage Get Codec Privacy - Retrieves privacy status of codec interface. Host sends command 37 decimal (25 hex) Host receives data byte: 0 if disengaged, 1 if engaged DTMF Tone Commands Send DTMF Tone - Causes the TH3A to dial a single DTMF digit. The telephone connect status is not affected, and the tone is generated regardless of telephone connect status. Host sends command 40 decimal (28 hex) Host sends ASCII byte representing DTMF tone Valid values are the ASCII numerals 0-9 and the characters A-D, * and #. Dial Telephone Number - Causes the TH3A to dial a telephone call whose number is supplied as a string. The telephone interface is automatically connected, if necessary, before dialing begins. Host sends command 41 decimal (29 hex) Host sends ASCII string representing telephone number Valid values are the ASCII numerals 0-9 and the characters A-D, * and #. A comma may be used to insert a one second delay. The! character may be used to generate a flash signal. Any unrecognized character is ignored (i.e. dashes and parentheses are acceptable). The string must be terminated by a carriage return (13 decimal, 0d hex). The string s length must not exceed 16 characters plus the carriage return. Setup Commands Set Panel Disable - Disables or enables the front panel switches on the TH3A. Host sends command 50 decimal (32 hex) Host sends byte: 0 to enable panel, 1 to disable Get Panel Disable - Retrieves the enabled or disabled status of the TH3A front panel switches. Host sends command 51 decimal (33 hex) Host receives data byte: 0 for enabled, 1 for disabled Set Dial Speed - Determines the TH3A s DTMF tone duration and automatic dialing speed. Host sends command 52 decimal (34 hex) Host sends byte in range 1-10: 1 is the fastest, 10 is the slowest, 4 is the default speed. 18
19 Digital Telephone Hybrid Get Dial Speed - Retrieves the current dialing speed. Host sends command 53 decimal (35 hex) Host receives data byte in range 1-10: 1 is the fastest, 10 is the slowest, 4 is the default speed. Set Auto Disconnect - Turns the TH3A s automatic disconnect feature on or off. Host sends command 54 decimal (36 hex) Host sends byte: 0 to disable the feature, 1 to enable it Get Auto Disconnect - Retrieves the status of the TH3A s automatic disconnect feature. Host sends command 55 decimal (37 hex) Host receives data byte: 0 if the feature is disabled, 1 if it is enabled Set Auto Answer - Configures the TH3A s automatic telephone answering feature. Host sends command 56 decimal (38 hex) Host sends byte: 0 to disable the feature, 1-10 to specify a ring count on which to answer the telephone. Get Auto Answer - Retrieves the current status of the TH3A s automatic telephone answering feature. Host sends command 57 decimal (39 hex) Host receives data byte: 0 if disabled, 1-10 specifies ring count on which TH3A answers. Set Phone Rx AGC - Configures the telephone receive AGC. Host sends command 58 decimal (3A hex) Host sends byte: 0: AGC off, 1: 3 db, 2: 6 db, 3: 9 db, 4: 12 db Get Phone Rx AGC - Retrieves the current configuration of the telephone receive AGC. Host sends command 59 decimal (3B hex) Host receives data byte: 0: AGC off, 1: 3 db, 2: 6 db, 3: 9 db, 4: 12 db Set Phone Tx AGC - Configures the telephone transmit AGC. Host sends command 76 decimal (4C hex) Host sends byte: 0: AGC off, 1: 3 db, 2: 6 db, 3: 9 db, 4: 12 db Get Phone Tx AGC - Retrieves the current configuration of the telephone transmit AGC. Host sends command 77 decimal (4D hex) Host receives data byte: 0: AGC off, 1: 3 db, 2: 6 db, 3: 9 db, 4: 12 db Set Expansion Input Routing - Controls TH3A expansion port input signal routing. Host sends command 60 decimal (3C hex) Host sends byte: 0: both exp inputs off, 1: mix minus input on, 2: main input on, 3: both exp inputs on Get Expansion Input Routing - Retrieves the current TH3A expansion port input signal routing. Host sends command 61 decimal (3D hex) Host receives data byte: 0: both exp inputs off, 1: mix minus input on, 2: main input on, 3: both exp inputs on Set Expansion Output Routing - Controls TH3A expansion port output signal routing. Host sends command 62 decimal (3E hex) Host sends byte: 0: both exp outputs off, 1: mix minus output on, 2: main output on, 3: both exp outputs on Rio Rancho, NM USA 19
20 Get Expansion Output Routing - Retrieves the current TH3A expansion port output signal routing. Host sends command 63 decimal (3F hex) Host receives data byte: 0: both exp outputs off, 1: mix minus output on, 2: main output on, 3: both exp outputs on Set Input Signal Routing - Controls TH3A input signal routing. Host sends command 64 decimal (40 hex) Host sends byte: 0: all inputs off, 1: expansion port inputs on (refer to Set Expansion Input Routing command, above), 2: aux input on, 3: expansion port and aux inputs on Get Input Signal Routing - Retrieves TH3A input signal routing. Host sends command 65 decimal (41 hex) Host receives data byte: 0: all inputs off, 1: expansion port inputs on (refer to Set Expansion Input Routing command), 2: aux input on, 3: expansion port and aux inputs on Set External Canceller Insert - Enables or disables external echo canceller inserts. Host sends command 66 decimal (42 hex) Host sends byte: 0 to bypass insert, 1 to enable insert Get External Canceller Insert - Retrieves status of echo canceller inserts. Host sends command 67 decimal (43 hex) Host receives data byte: 0 if insert is bypassed, 1 if insert is enabled Set Audible Ring Chime - Enables or disables the audible ring chime feature. Host sends command 68 decimal (44 hex) Host sends byte: 0 to disable the feature, 1 to enable it Get Audible Ring Chime - Retrieves status of audible ring chime feature. Host sends command 69 decimal (45 hex) Host receives data byte: 0 if feature is disabled, 1 if enabled Set Phone Echo Suppression - Selects amount of echo suppression applied to telephone interface. Host sends command 70 decimal (46 hex) Host sends byte in range 36-72: 36 represents 12 db of suppression, 72 represents 24 db of suppression. Any amount in between may be selected for continuous adjustment between 12 and 24 db in 1/3 db increments. Get Phone Echo Suppression - Retrieves amount of echo suppression applied to telephone interface. Host sends command 71 decimal (47 hex) Host receives data byte: 36 represents 12 db of suppression, 72 represents 24 db of suppression. Any amount in between may be reported for continuous control between 12 and 24 db in 1/3 db increments. Set Phone Rx Atten - Performs fine adjustment of telephone receive volume. Host sends command 72 decimal (48 hex) Host sends byte in range 0-54, 126 or 127: 0 represents +6 db, 18 represents 0 db, 54 represents -12 db. All values in between 0 and 54 are valid, representing 1/3 db increments. A value of 126 causes the receive volume to decrease 1 db. A value of 127 causes the receive volume to increase 1 db. 20
21 Digital Telephone Hybrid Get Phone Rx Atten - Retrieves current fine adjustment of telephone receive volume. Host sends command 73 decimal (49 hex) Host receives byte in range 0-54: 0 represents +6 db, 18 represents 0 db, 54 represents -12 db. All values in between are valid, representing 1/3 db increments. Set Phone Privacy Mode - Selects privacy mode for telephone interface. Host sends command 74 decimal (4A hex) Host sends byte: 1: mute tx only, 2: mute rx only, 3: mute both Get Phone Privacy Mode - Retrieves privacy mode for telephone interface. Host sends command 75 decimal (4B hex) Host receives data byte: 1: mute tx only, 2: mute rx only, 3: mute both Set Codec Echo Suppression - Selects amount of echo suppression applied to codec interface. Host sends command 80 decimal (50 hex) Host sends byte in range 36-72: 36 represents 12 db of suppression, 72 represents 24 db of suppression. Any amount in between may be selected for continuous adjustment between 12 and 24 db in 1/3 db increments. Get Codec Echo Suppression - Retrieves amount of echo suppression applied to codec interface. Host sends command 81 decimal (51 hex) Host receives data byte: 36 represents 12 db of suppression, 72 represents 24 db of suppression. Any amount in between may be reported for continuous control between 12 and 24 db in 1/3 db increments. Set Codec Rx Atten - Performs fine adjustment of codec receive volume. Host sends command 82 decimal (52 hex) Host sends byte in range 0-54, 126 or 127: 0 represents +6 db, 18 represents 0 db, 54 represents -12 db. All values in between 0 and 54 are valid, representing 1/3 db increments. A value of 126 causes the receive volume to decrease 1 db. A value of 127 causes the receive volume to increase 1 db. Get Codec Rx Atten - Retrieves current fine adjustment of codec receive volume. Host sends command 83 decimal (53 hex) Host receives byte in range 0-54: 0 represents +6 db, 18 represents 0 db, 54 represents -12 db. All values in between are valid, representing 1/3 db increments. Set Codec Privacy Mode - Selects privacy mode for codec interface. Host sends command 84 decimal (54 hex) Host sends byte: 1: mute tx only, 2: mute rx only, 3: mute both Get Codec Privacy Mode - Retrieves privacy mode for codec interface. Host sends command 85 decimal (55 hex) Host receives data byte: 1: mute tx only, 2: mute rx only, 3: mute both Set internal AEC Status Set internal DSP-based acoustic echo canceller on or off. Host sends command 90 decimal (5A hex) Host sends byte: 0 for off (bypass), 1 for on (enable) Rio Rancho, NM USA 21
22 Get Internal AEC Status Retrieves on or off status of internal DSP-based acoustic echo canceller. Host sends command 91 decimal (5B hex) Host receives data byte: 0 for off (bypass), 1 for on (enbale) Monitoring Commands The following commands are intended for convenient fast monitoring of TH3A status from control systems. Get Quick Settings - Retrieves information about current TH3A status that may change at any time. Host sends command 100 decimal (64 hex) Host receives 3 data bytes: Byte 1: connect status, privacy status and privacy mode for both interfaces, expressed as a bitmap. The low order nibble contains telephone information, and the upper nibble contains codec information. Within each nibble, bit 0 (the LSB) is the connect status, bit 1 is the privacy status, and bits 2 and 3 contain the privacy mode. Byte 2: telephone receive attenuation (see Get Phone Rx Atten, above) Byte 3: codec receive attenuation (see Get Codec Rx Atten, above) Get Full Settings Quickly retrieves certain information about current TH3A status that does not change asynchronously. Host sends command 101 decimal (65 hex) Host receives 4 data bytes: Byte 1: telephone echo suppression (see Get Phone Echo Suppression, above) Byte 2: codec echo suppression (see Get Codec Echo Suppression, above) Byte 3: telephone Rx AGC in upper nibble, telephone Tx AGC in lower nibble (see Get Telephone Rx AGC and Get Telephone Tx AGC, above) Byte 4: acoustic echo canceller selection. 0 for internal, 1 for external, 2 for none (both internal and external echo cancellers bypassed) ACCESSORIES ft. telephone cable with RJ-11 connectors pin male D-sub connector Shell for 9-pin D-sub connector " mini-din LecNet expansion cable pin D-sub to stereo mini plug LecNet PC cable CH-40 wall transformer LNETWIN LecNet software M-TH3A TH3A instruction manual mini straight slot screwdriver pin depluggable terminal block Optional RCW-TEL wall plate remote control unit RCW-DESK table top remote control unit " mini-din LecNet expansion cable 22
23 Digital Telephone Hybrid GLOSSARY OF TH3A CONCEPTS Acoustic Echo Canceller A device, algorithm or circuit used to reduce the amount of far end signal that is picked up by microphones and retransmitted to the far end. The TH3A has a bulit-in DSP-based acoustic echo canceller which is enabled by default. AGC Automatic Gain Control. As used in the TH3A, a circuit that compresses telephone transmit and/or receive volume levels, so that weaker signals sound almost as loud as stronger ones. The trade-off is that noise levels are increased and echo canceller performance is decreased in proportion to the AGC settings. Bridging Bridging refers to the interconnection of two otherwise separate interfaces. The TH3A not only has the ability to communicate via telephone and to communicate via the 4-wire codec interface simultaneously, it has the ability to bridge the interfaces, such that codec signals are retransmitted over the telephone and vice versa. Calling Party Control (See Loop Reversal.) Echo Suppression A process whereby the gains of the transmit and receive paths are altered dynamically during a conversation, so that the path that is least active receives the least gain. This has the effect of reducing both feedback and acoustic echo. The TH3A uses a patented echo suppression algorithm for smooth, transparent operation. Flash This is a control signal which can cause some telephone switches to perform special functions, such as three-way calling and call waiting. The TH3A can generate this signal as a part of its Dial Telephone Number command. Hybrid A device that converts a two-wire interface (e.g. the telephone network) to a four-wire interface, by isolating the transmit and receive paths. The TH3A is a hybrid, with many special features. Interface As used in this manual, interface is used to distinguish groups of controls associated with the telephone and the 4 wire codec. (e.g. Press the CONNECT button for the telephone interface. ) LecNet Anti-Echo This is a special echo reduction feature available only when the TH3A is used with a Lectrosonics mixer. It allows the TH3A s receive signal to participate in the automatic microphone mixing algorithm, so that the local microphones receive less gain while the remote party is speaking. Line Echo Canceller The portion of a hybrid that removes as much as possible of the reflected transmitted signal from the receive path. The job of the line echo canceller is made difficult by the highly variable conditions encountered on telephone lines. The TH3A uses a specialized DSP chip for this purpose. Loop Reversal Also known as Calling Party Control, this is a control signal sent out by some telephone switches when the other party has disconnected. Privacy Modes The privacy switch on the TH3A can do three different things, based on the interface s current privacy mode. The three modes are, mute tx only, mute rx only, and mute tx and rx. Ring Cadence The timing pattern used to send a ring signal. In the U.S., the standard ring cadence is 2 seconds on, 4 seconds off. The TH3A may have difficulty recognizing and/or counting rings if a different cadence is used. Rio Rancho, NM USA 23
24 SPECIFICATIONS Power Input Expansion Jacks RS-232 Port Wired Remote Controls Aux Record Out External Echo Canceller Codec Interface Telephone Interface Weight Dimensions 450 ma (10W max.) at 20VAC LecNet compatible, 8-pin mini-din, max. level +18dBu LecNet compatible, stereo mini phone jack, 9600 baud, 8 bits, no parity, 1 stop bit DB9F connector (see next section for pinout); max. LED current per pin 7mA 5-pin depluggable terminal block connector; electronically balanced output; nom. output range -10 dbu to +4 dbu; max. output level +10 dbu; output impedance 200 ohms balanced, 100 ohms unbalanced; nom. input range -10 dbu to +4 dbu; max. input level +10 dbu; input impedance 20K ohms balanced, 10K ohms unbalanced 5-pin depluggable terminal block connector; electronically balanced output; max. mic level -20dBu; max. line level +4dBu; nom. imped ance 600 ohms balanced, 300 ohms unbalanced; tape relay max. current 0.25A; two 5-pin depluggable terminal block connectors; electronically balanced outputs; nom. levels +4 dbu; input impedance 20K ohms balanced, 10K ohms unbalanced; output impedance 200 ohms balanced, 100 ohms unbalanced 5-pin depluggable terminal block connector; electronically balanced output; nom. output range -10 dbu to +4 dbu; max. output level +10 dbu; output impedance 200 ohms balanced, 100 ohms unbalanced; nom. input range -10 dbu to +4 dbu; max. input level +10 dbu; input impedance 20K ohms balanced, 10K ohms unbalanced; echo suppression 12 db to 24 db in 1 db steps; user receive volume 12dB to +6dB in 1 db steps RJ11 modular connectors; compliant with FCC Part 68; impedance 600 ohms; auto answer on ring count 1-10 if enabled; disconnect on calling party control signal if enabled; echo suppression 12 db to 24 db in 1 db steps; frequency response 300 Hz to 3500 Hz, +- 3dB; THD (250 Hz to 3.3 KHz) less than.2% (AEC Out),.6% (AEC In); user receive volume -12dB to +6dB in 1 db steps 4 lb. 19" wide x 1.75" high x 8" deep Specifications subject to change without notice. Pinout for Wired Remote Controls: VOLUME DOWN VOLUME UP PRIVACY CONNECT PRIVACY LED CONNECT LED 24
25 Digital Telephone Hybrid TROUBLESHOOTING The following are general guidelines and initial suggestions. If a problem persists, please refer to the section, SERVICE AND REPAIR. Telephone interface won t stay connected. The automatic disconnect feature is disconnecting the line inappropriately. Ensure that the telephone line is connected to the telephone line jack and not the telephone set jack. Ensure that the line is live by connecting a telephone to the telephone set jack and getting a dial tone. If you are connecting via a PBX or have call waiting enabled, it may be necessary to disable the automatic disconnect feature via the software control panel. Software control panel spontaneously disconnects from LecNet. All LecNet software must share the serial port so that multiple software control panels may be operated simultaneously. The TH3A software will close the serial port temporarily whenever the software is minimized or inactive. It will reconnect when reactivated. I can hear the remote parties on both the telephone and codec interfaces, but they are having trouble hearing each other. It is possible to set receive levels too low and then compensate with more amplification. You will hear the remote parties but they will not hear each other properly. Also, the echo suppression will not work optimally in this situation. To correct, use the meters to set the receive levels of both the telephone and codec interfaces, as described in the SETTING PROCEDURE. The TH3A appears to connect but I m not getting any sound. Verify that privacy is not engaged (privacy led is off), and the interface is connected (connect led is on). Make sure the potentiometers on the front panel are not turned all the way down. Check all interconnects and mixer settings. If the telephone interface is to be used, verify that an external telephone, connected to the telephone set jack, is able to raise a dial tone when the TH3A telephone interface is not connected. If the meters are moving, check for problems with the local sound reinforcement system. With the software control panel, verify that the external echo canceller inserts are not active and that all inputs and outputs are enabled in the Options window. If all else fails, try restoring the TH3A to factory settings, as described at the end of this section. I have trouble interrupting the other party, or the other party has trouble interrupting me. This problem occurs when the transmit and receive levels are not set equitably, or when the LecNet anti-echo adjustment is set incorrectly. Repeat the steps in the SETTING PROCEDURE to correct. The TH3A works fine, but I am very aware of the dynamic gain adjustments as the other party speaks. I find it somewhat distracting. When the TH3A is set up optimally, the echo suppression and LecNet anti-echo operation is quite subtle. It is possible that your ears are exceptionally well conditioned to detect the effects, so you are not comfortable with the default settings. It is also possible that the TH3A can be adjusted for better performance. Repeat the SET TING PROCEDURE to make sure that all levels are set correctly. If transparency does not improve, try a smaller amount of echo suppression from the software control panel, or try reducing the LecNet anti-echo setting on the front panel. The front panel switches don t work. If the switches disabled led is on, the front panel switches have been disabled. They can be enabled again using the software control panel or by restoring factory settings, as described at the end of this section. [Factory Reset Procedure] My TH3A is not working and I am unable to gain access to a PC right now. The TH3A may be reset to its factory default settings by holding down both codec receive volume buttons as the power is turned on. The TH3A s LecNet address remains unchanged, but all other settings revert to their defaults. This will work even if the front panel switches had been disabled previously. The switches will no longer be disabled after this procedure. Rio Rancho, NM USA 25
26 FCC PART 68 COMPLIANCE This equipment complies with Part 68 of the FCC rules. On the rear panel of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company. This equipment uses the following USOC jacks: RJ11C. The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive REN on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total REN, contact the telephone company to determine the maximum REN for the calling area. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice isn t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your rights to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please contact Lectrosonics, Inc. at (800) for repair and/or warranty information. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the problem is resolved. The following repairs can be done by the customer: No user serviceable parts inside. This equipment cannot be used on telephone company-provided coin service. Connection to Party Line Service is subject to state tariffs. FCC PART 15 COMPLIANCE This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. 26
27 Digital Telephone Hybrid SERVICE AND REPAIR If your system malfunctions, you should attempt to correct or isolate the trouble before concluding that the equipment needs repair. Make sure you have followed the setup procedure and operating instructions. Check out the interconnecting cords and then go through the TROUBLE SHOOTING section in the manual We strongly recommend that you do not try to repair the equipment yourself and do not have the local repair shop attempt anything other than the simplest repair. If the repair is more complicated than a broken wire or loose connection, send the unit to the factory for repair and service. Don t attempt to adjust any controls inside the units. Once set at the factory, the various controls and trimmers do not drift with age or vibration and never require readjustment. There are no adjustments inside that will make a malfunctioning unit start working. LECTROSONICS service department is equipped and staffed to quickly repair your equipment. In warranty repairs are made at no charge in accordance with the terms of the warranty. Out of warranty repairs are charged at a modest flat rate plus parts and shipping. Since it takes almost as much time and effort to determine what is wrong as it does to make the repair, there is a charge for an exact quotation. We will be happy to quote approximate charges by phone for out of warranty repairs. RETURNING UNITS FOR REPAIR You will save yourself time and trouble if you will follow the steps below: A. DO NOT return equipment to the factory for repair without first contacting us by letter or by phone. We need to know the nature of the problem, the model number and the serial number of the equipment. We also need a phone number where you can be reached 8 am to 4 pm (Mountain Standard Time). B. After receiving your request, we will issue you a return authorization number (R.A.). This number will help speed your repair through our receiving and repair departments. The return authorization number must be clearly shown on the outside of the shipping container. C. Pack the equipment carefully and ship to us, shipping costs prepaid. If necessary, we can provide you with the proper packing materials. UPS is usually the best way to ship the units. Heavy units should be double-boxed for safe transport. D. We also strongly recommend that you insure the equipment, since we cannot be responsible for loss of or damage to equipment that you ship. Of course, we insure the equipment when we ship it back to you. Mailing address: Shipping address: Telephones: Lectrosonics, Inc. Lectrosonics, Inc. Regular: (505) PO Box Laser Rd. Toll Free (800) Rio Rancho, NM Rio Rancho, NM FAX: (505) USA USA Web: [email protected] Rio Rancho, NM USA 27
28 LIMITED ONE YEAR WARRANTY The equipment is warranted for one year from date of purchase against defects in materials or workmanship provided it was purchased from an authorized dealer. This warranty does not cover equipment which has been abused or damaged by careless handling or shipping. This warranty does not apply to used or demonstrator equipment. Should any defect develop, Lectrosonics, Inc. will, at our option, repair or replace any defective parts without charge for either parts or labor. If Lectrosonics, Inc. cannot correct the defect in your equipment, it will be replaced at no charge with a similar new item. Lectrosonics, Inc. will pay for the cost of returning your equipment to you. This warranty applies only to items returned to Lectrosonics, Inc. or an authorized dealer, shipping costs prepaid, within one year from the date of purchase. This Limited Warranty is governed by the laws of the State of New Mexico. It states the entire liablility of Lectrosonics Inc. and the entire remedy of the purchaser for any breach of warranty as outlined above. NEITHER LECTROSONICS, INC. NOR ANYONE INVOLVED IN THE PRODUCTION OR DELIVERY OF THE EQUIPMENT SHALL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR INCIDENTAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THIS EQUIPMENT EVEN IF LECTROSONICS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE LIABILITY OF LECTROSONICS, INC. EXCEED THE PURCHASE PRICE OF ANY DEFECTIVE EQUIPMENT. This warranty gives you specific legal rights. You may have additional legal rights which vary from state to state. LECTROSONICS, INC. 581 LASER ROAD RIO RANCHO, NM USA August 30, 2001
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