Peace of mind, worldwide. international organizations

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1 henner Peace of mind, worldwide international organizations

2 OUR TAILOR-MADE OFFERS TO INTERNATIONAL and Non-governmental organizations HENNER is a major player in the design of sophisticated employee benefits plans and administration programs for international organizations as well as NGOs. HENNER adapts your plan and associated services according to your specific needs and your employees profile. We also have solid experience in smooth transition processes when implementing the administration of plans. u Each Organization is unique, so is our service HENNER deals on a daily basis with all kind of organizations and beneficiaries: Insured and self-insured organizations Governmental and non-governmental institutions Worldwide organizations and small entities International and local staff Permanent and short-term staff Consultants HENNER is an official sponsor of AHRMIO Association for Human Resources Management in International Organizations AHRMIO HENNER ADHERES TO THE UN GLOBAL COMPACT

3 PLAN ADMINISTRATION u Dedicated Client Services Teams Global Customer Service is provided by dedicated multicultural and multilingual teams 365/7/24 via our offices in Singapore, Tunis, Nairobi, Paris and Curitiba (Brazil). u Fast Turnaround times HENNER reimburses claims within 3 days and can issue a Guarantee of Payment within 2 hours in case of emergency. u Direct Settlement HENNER offers direct settlement agreements and tariff arrangements for both in and outpatient treatments with more than 12,500 healthcare providers around the world. u Online services Each client has a dedicated website with: Membership guides Access to HENNER Medical Network E-claiming Explanation of benefits and claims history Medical & Prevention news Useful tools FAQs And much more! The easiest access to your dedicated healthcare plan

4 INTERNATIONAL MEDICAL NETWORK HENNER has built over time a worldwide network of inpatient and outpatient medical providers: hospitals, clinics, check-up centers, HIV-AIDS specialists, physicians, imaging centers, laboratories, pharmacies, doctors, etc. Over 12,500 providers in 151 countries u DIRECT SETTLEMENT ARRANGEMENTS Through our network, International Organizations and NGOs benefit from direct settlement arrangements and negotiated tariffs for both in and outpatient services. u quality and service level agreements In order to meet its clients expectations, HENNER has signed agreements with medical providers to ensure clear processes and defined service level agreements. Medical providers are subject to a rigorous selection process and their quality of service is continuously checked. HENNER constantly expands the network to meet its clients evolving needs. u Online healthcare finder Members can search for healthcare providers through their dedicated HENNER website.

5 HENNER, an international EXPERT in Employee Benefits As a leading employee benefits specialist, HENNER addresses the specific challenges faced by International Organizations & NGOs and has been designing and implementing tailored-made employee benefit plans since u ACTIVITIES Advisory services Independent brokerage International Claims Administration for healthcare, life & disability plans, assistance International Medical Network u ADVISORY ROLE HENNER provides advisory services to assess your specific needs by reviewing existing policies and setting up tailored schemes with our insurance partners. HENNER is ISO u WORLDWIDE PRESENCE 1.3 million beneficiaries in 198 countries Local presence in every region 37 spoken languages Services available 365/7/24 canada Montreal-Toronto USA Boca Raton france Paris spain Madrid uk London tunisia Tunis SWITZERLAND Geneva qatar Doha brazil Curitiba kenya Nairobi Singapore

6 your contact henner International Organizations Department 10, rue Henner Paris - France [email protected] HENNER - Simplified private joint stock company - Insurance Broker and Third Party Administrator - Registered capital of 8,212,500 - No. RCS PARIS B Brokerage license ORIAS No Regulated by the ACP (Prudential Supervisory Authority) - ISO 9001 certified - Headquarters: 10 rue Henner Paris - France - GMCG Document non contractuel - Crédits Photos : GETTY IMAGES, SHUTTERSTOCK - August

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