Health Informatics and Contemporary Roles for Business Analysts Professional Development Summit 2013

Transcription

1 Health Informatics and Contemporary Roles for Business Analysts Professional Development Summit 2013 Margie Kennedy, PhD, RN, CPHIMS-CA Atlantic Region Branch Manager, Senior Consultant & Clinical SME

2 Agenda Health Informatics Definition, Qualifications & Competencies Industry Role Matrix Industry Analysis Needs & Priorities Key Industry Leaders Industry Roles & Alignment to IIBA Exemplar: HI Opportunities in Canada 2

3 3 Understanding Health Informatics

4 Defining Health Informatics Health Informatics is the intersection of clinical, IM/IT and management practices to achieve better health (COACH, 2012, p. 24) 4

5 Health Informatics Scope HI involves the application of information technology to facilitate the creation and use of health-related data, information and knowledge. HI enables and supports all aspects of safe, efficient and effective health services for Canadians (e.g., planning, research, development, organization, provision, evolution of services, etc.). Numerous professional sub-specialties Medical informatics Nursing informatics Consumer Health Informatics Public Health Informatics 5

6 Who are Health Infomaticians? Clinicians Medicine, nursing, pharmacists, dentists, allied health care professionals Non-clinicians Information Technology/Systems Business programs Health Informatics programs 6

7 HI Qualifications COACH Graduation from recognized program in source discipline and gain other requisite core competencies through work experience/self-study in HI or graduation from HI program and acquire practical experience and knowledge in one or more area of HI practice through work experience Academic Programs List of Canadian programs on COACH website Professional Certifications CPHIMS-CA is the pre-eminent certification HL7 certifications, standards, ITIL, etc. 7

8 HI Competencies Health Informatics Professional Core Competencies V3.0 (Nov 2012) Interdisciplinary team refresh to competencies & role matrix competencies increased from 46 to 50 Minimum requirements as recommended by COACH practice safely either solo and/or as a member of a HI team that includes multiple specialties. develop more advanced or specialized competencies as progress from beginning to expert levels 8

9 Where to Start? 9

10 HIP Competency Framework COACH

11 Information Management Competencies 11

12 Information Technology Competencies 12

13 Clinical & Health Services Competencies 13

14 Canadian Health System Competencies 14

15 Organizational & Behavior Management Competencies 15

16 Project Management Competencies 16

17 Analysis & Evaluation Competencies 17

18 Role Matrix Grid stratifying HI roles across Canada in alignment with competencies Developed in conjunction with 500 employers Currently undergoing 2012 refresh Role profiles Matrix Closer alignment to all industry sectors Analyst roles are embedded Junior senior Role specific (policy analyst, risk analyst, etc.) 18

19 19

20 20 Industry Analysis

21 Industry Need & Priorities COACH 2009 HI Resources Report Available on COACH website Current workforce 32,540 in public & private sectors 6,320-12,330 additional professionals needed by 2014 Net new 2,480-8,490 Retirement ~3,840 10% vacancy & growing In 2009, ~27.3% of HI and HIM professionals either acquired broader skills or need to do so. By 2014, broader skills required by 13,690-32,170 HIMs Projected that professional development requirements will exceed the resources currently available from professional associations. 21

22 Easy algorithm.. Projected need - available resources = gap Gap = opportunity 22

23 Key Industry Leaders COACH members Chiefs Forum Canadian Telehealth Forum Emerging Professionals Forum Standards Collaborative Forum Information Technology Association of Canada (ITAC) Members & associate members, Canadian Health Information Management Association (CHIMA) HIM 1300 affiliate members International Medical Informatics Association (IMIA) Canadian Nursing Informatics Association (CNIA) 200 members across Canada 23

24 24 Industry Roles & Alignment to IIBA

25 IIBA BABOK Tasks & Competencies (Version 3.0) Business Analysis Planning & Monitoring Elicitation Requirements Management & Communication Enterprise Analysis Requirements Analysis Solution Assessment & Validation 25

26 IIBA Projected BA Roles Generalist Competent across all areas of business analysis Uses a variety of techniques in initiatives of varying scope and circumstances Found at various levels in the organization Specialist Possesses solid or advanced subject matter expertise in specific areas Applies a more focused set of techniques with greater levels of expertise to potentially resolve extremely complex business problems May be at any level of experience Hybrid Demonstrates some degree of competency across a more limited set of knowledge areas or tasks Requires some degree of competency in business analysis and some other discipline Performs multiple roles: a jack of all trades 26

27 Convergence of BA Skills & Opportunities Example Conduct Stakeholder Analysis Identify all stakeholders Determine stakeholder influence and relationship needs Create documentation (inventory, network diagrams, etc.) Build and manage stakeholder relationships (internal & external) Alignment across 100% BA competencies 27

28 Examples of HI work Design, development, implementation, maintenance and evaluation of: electronic patient record systems (regionally, provincially, territorially or nationally) evidence-based clinical decision support systems internet and mobile technology and applications for engaging patients in their own care public health surveillance and protection systems clinical information data warehouses and reporting systems 28

29 Contemporary BA Roles in HI Requirements gathering and analysis Current and future state analysis Work flow process, mapping, & analysis Business process redesign Technical analysis Risk analysis Options analysis Change management Training Standards Development Terminology 29

30 30 Exemplar: HI Roles in Canada Global Village Consulting Inc.

31 Corporate Overview Preeminent HI company in Canada Branches across Canada British Columbia and Alberta Branch Development Branch Saskatchewan and Manitoba Branch Ontario Branch Federal, NGO & Atlantic Region Branch Global Village Asia Pacific - Cebu, Philippines Global Village Middle East - Dubai UAE, Riyadh KSA 31

32 Global Village Evolution founded as development company expanded with expertise in health informatics 2011 merged with Amaranth Consulting Group Established range of Canadian Offices Vancouver, Victoria, Regina, Toronto, Ottawa 2012 continue to expand domestically & internationally Atlantic Branch Asia Pacific Branch Cebu City, Philippines Middle East Branch Dubai, UAE Developing Branches Europe, USA, and South America 32

33 Professional Services Project Management Business Analysis System specification System development Design and Implementation Enterprise Applications System and Application Architecture Implementation strategies Software development methodologies ehealth Architecture Review Health Messaging Standards Development Health Information Content Standards Health Information Governance and Process Management Business Process Improvement Health System Management Public Health Policy Development Policy and program reviews 33

34 Expertise Informatics consulting and software development Recognized experts in Health, ehealth and mhealth Public Health Information Management, and Enterprise Application Development Specialized expertise in public sector and health care clients policy, strategy, pan-canadian consensus and collaboration, and standards Focus is to ensure that the best practices of both Public Health and Health Informatics are incorporated into all projects 34

35 35 Global Village Opportunities

36 BA Activities at Global Village Gather business requirements Critically evaluate information gathered, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying business needs. Interpret business needs, Translate them into application and operational requirements; collaborate with developers and subject matter experts to establish the vision and analyze tradeoffs between usability and performance needs. Liaison between the business community and technical solution providers. 36

37 BA Requirements at Global Village Post-secondary education in Health Informatics, Information Management or Information Technology (or equivalent) Collection, documentation and analysis of the current and future state Analysis of process gaps, information flow obstacles, & potential efficiencies Document requirements in use case format and create process models using UML modeling Experience in software development lifecycle activities in an integrated technical environment Interpersonal & communication sills 37

38 BA Opportunities: The Fun, the Exciting, and the Downright Rockin Directly engage with health care needs in Canada Information architecture Solution design & deployment Change management Domain specific public health Transform how Canadian systems access, use, or exchange health information National projects Provincial projects First Nations pan-canadian collaboration and consensus methodologies Innovation ipad apps Mobile apps International opportunities Yes, you can change the world! 38

39 Power of HI Who are you? I m just a Health Infomatician! 39

40 Contacts HI professional COACH CNIA Global Village Margie Kennedy 40

41 Questions & Discussion 41