Problem Identification with Performance Dashboard/Scorecard
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1 Performance Monitoring and Problem Identification with Performance Dashboard/Scorecard in a Business Intelligence Platform
2 Collaboration with the Center for ERP Center for Enterprise Resource Planning (ERP) Sample Research Prototypes Performance Dashboard Scorecard Collaboration Opportunities
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4 Faculty Dr. Bih Ru Lea, Director, Center for ERP Dr. Vincent Yu Craig Claybaugh Dr. Ray Kluczny (Emeritus) Dr. BarryFlachsbart (Default graduate Advisor) Ms. Yu Hsien Chiu (undergraduate Advisor) Mr. Ryan Sims, SAP Administrator
5 SAP Products Software Resources SAP ECC Core Customer Relationship Business Intelligence Supply Chain Management Performance Dashboard Business Objects Business One (ERP software for small to Midsize companies) Portal xrpm etc. SAS Statistics Business Intelligence Enterprise Miner Text Miner Microsoft Dynamic (Microsoft s ERP software) Microsoft Developer Tools Oracle Database Developer Suite Application Server E Business Suite (in planning)
6 Enterprise Resource Planning (ERP) System ERP software systems facilitate decision making by capturing all corporate data and making it available to managers as usable information. Vendors: SAP, Oracle/PeopleSoft and Microsoft. 6 Source: T. Davenport, Putting the Enterprise into the Enterprise System, Harvard Business Review, July-August 1998, pp
7 Terms
8 Terms
9 The Evolution of Performance Management 21 st Century Business Intelligence Scorecards Dashboards Six Sigma Late Twentieth Century Shareholder Value Competencies/ Capabilities Business Process Reengineering Customer Satisfaction Competitive Advantage Comparative Benchmarking Operational Improvement Nineteenth Century Fifteenth Century Management Accounting Double-Entry Bookkeeping Financial Strategic Operational
10 Performance Dashboard Applications Performance Dashboard A performance dashboard is a multilayered application build on a business intelligence and data integration infrastructure that enables organizations to measure, monitor, and manage business performance more effectively. A Performance Management System Translates the organization s strategy into objectives, g gy j, metrics, initiatives, and tasks customized to each group and individual in the organization.
11 Common Research Objectives The objectivee of our research is to assess the effectiveness of using dashboard based and Balanced Scorecard based Performance Management System Impact of Data Visualization i Effectiveness of the proposed system The degreeof employee involvement The usability of the proposed system
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14 Assess Commercialization Feasibility of Bio Energy with Dashboard Technology Researcher : Madhur Chopra ([email protected]) Research Advisor: Dr. Bih Ru Lea ([email protected]) Dr. Vincent Yu ([email protected]) Dr. Nathan Chen (a project for the Bureau of Energy at Ministry of Economic Affairs, Taiwan)
15 Role of Dashboard To provide a BIG picture Performance comparison based on plant location Evaluating and Monitoring the environmental benefits Evaluate various production methods to find a cost effective solution and more
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18 Enhancing Strategic Alignment with ihdashboard and Scorecard: A Case Study Researchers: Yuh Puu Han ([email protected]) Juned Kazi,. (& (S&T Student) Rutuja Honnatti Research Advisors: Dr. Bih Ru Lea ([email protected])
19 Strategic t Planning Strategic Planning WHERE HOW Business Plan NOW
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22 Application of Dashboard Technology in Transportation Infrastructure Performance Management Presenter: Yuh Puu Han Research Advisors: Dr. Bih Ru Lea Dr. Vincent Yu Dr. Hojong Baik
23 Motivation for Research
24 Research Objectives Transforming collected trafficdata (over 8,294,4000 daily records) into a multi dimensional business information warehouse Developing dashboards for visualize traffic data for extracting hidden pattern and developing rules for decision making processes Incorporating dashboard and balanced scorecard technologies into the daily and long term performance managementprocess
25 TIME < 30 mph 30~60 mph > 60 mph TRAF FFIC DIR RECTION Accident Impact Assessment Highway Segment Improvement Determine Traffic Pattern
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27 Comparison of Dashboard based and Balanced scorecard based performance management system Student: Lin Zhu Thesis Advisor: Dr. Bih Ru Lea Graduate committee members: Dr. Wen Bin (Vincent) Yu Dr. Xiaoqing (Frank) Liu
28 Current practices of CPM Scorecard
29 Current practices of CPM Scorecard
30 Strategy Strategy Map Persp pective Show the strategic linkages between objectives Objec ctive
31 I t f ERP S ft Impact of ERP Software 70% + of the world economy's transactions in some shape or form touch an SAP system
32 Impact of ERP Soft are Impact of ERP Software 70% + of the world economy's transactions in some shape or form touch an SAP system
33 In 2009 Impact of ERP Software SAP has more the 95,000 customers across 120 countries 85% of the Fortune 500 run SAP software 80% of Fortune 1,000 companies run SAP software 60% of Fortune 2,000 companies run SAP software Approximately 64,000 SAP customers are small businesses or midsize companies
34 In 2009 Impact of ERP Software SAP has more the 95,000 customers across 120 countries 85% of the Fortune 500 run SAP software 80% of Fortune 1,000 companies run SAP software 60% of Fortune 2,000 companies run SAP software Approximately 64,000 SAP customers are small businesses or midsize companies
35 Collaboration with Center for ERP Opportunities
36 Industry Research Collaboration Faculty Supervised Student Projects Class projects Shorter term (typically one semester) Can be arranged to be related projects for different classes Thesis and Resarch projects Longer term (typically two to three semesters) Can be single project for one student or related projects for a group of students Faculty Research Projects
37 Collaboration, HOW?
How To Teach A Business Plan
Enterprise Resource Planning (ERP) Web site: http://web.mst.edu/~erpcenter edu/~erpcenter Email: [email protected] Faculty Introduction Dr. Bih-Ru Lea, Director, Center for ERP Dr. Vincent Yu Dr. Ray
Center for ERP. Center for Enterprise Resource Planning (ERP) http://web.mst.edu/~erpcenter. [email protected]
Center for Enterprise Resource Planning (ERP) Web site Center for ERP http://web.mst.edu/~erpcenter p email [email protected] Problems with Traditional Business Education Critics of business education
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