AIB BUSINESS START-UP PACKAGE WE RE BACKING BRAVE

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1 AIB BUSINESS START-UP PACKAGE WE RE BACKING BRAVE #backedbyaib

2 Contents 01 Helping you from the start 02 AIB Business Start-up Package 04 Business Start-up Current Account 06 Online Banking Services 08 AIB Merchant Services 10 Business Finance 12 Asset Finance 14 Credit Card Services 15 Managing surplus funds 16 Planning for the future 17 Support and advice 18 Business Start-up Programme 19 Useful contacts 22 AIB s monthly SME newsletter 23 Business Start-up Current Account Fee Offer Terms & Conditions 24 AIB Merchant Services Offer Terms & Conditions AIB Business Start-up 2

3 Helping you from the start. When starting your own business, your greatest asset is the sheer drive, belief and positivity that you bring to your new business venture. At AIB we share that positivity and believe in Start-ups. So whether you re at the very first step, or already have your business off the ground, we want to help. There s no doubt that starting your own business is exciting. But it can be quite daunting too, with so many important choices to make and so many decisions to take. The good news is you don t have to face them all on your own. With AIB you will have access to a Business Team with the knowledge and expertise to help steer and advise you at every stage as your business grows. You will benefit from all of the products and services you would expect from your business bank, along with an efficiency and flexibility that will allow you to bank in a way that suits you - in your branch, online, or by phone. However at AIB, we also understand that when you are starting a business, you require support and advice on matters other than banking. To find out more about the benefits of being in business with AIB, ask at your local branch or click on Call us Click on 1

4 AIB Business Start-up Package. We ve designed a package that will give your business a real head start. How AIB s Business Start-up Package supports your new business Over the years, AIB has partnered with small and medium sized businesses from start-up to expansion. By listening to our business customers we understand what you need to make your business a success. We have built up a wealth of experience and expertise to help businesses like yours grow from the start. We have developed a range of services because we understand every business is different and has different requirements. However all businesses need to get the essentials right, like having the right business banking facilities in place, including current accounts for payments and access to finance and cash management services. At AIB we offer more You ll receive advice and support on a whole range of business topics. We have guides on writing a business plan, starting your business and forecasting cashflow - just some of the challenges we help our business customers with every day. In addition, our AIB Phone & Internet Banking and ibusiness Banking services enable you to do your banking online from your office or home. AIB Business Start-up Package Benefits: AIB Business Start-up Current Account Special 2 year fee offer for Business Start-ups Online Banking Services: 1. AIB Phone & Internet Banking OR 2. AIB ibusiness Banking (Free subscription for up to 2 years) AIB Merchant Services Offer Start-up Loan Asset Finance AIB Classic Visa Business Card Business Saving Options Financial Planning & Protection Support and advice. This brochure has more information or contact our SME Team on AIB Business Start-up 2

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6 Business Start-up Current Account. An efficient way to successfully manage the day-to-day operation of your business. Whether you manage your account online or through your branch, you can use your AIB Business Start-up Current Account to receive payments and to pay your suppliers and expenses. With an AIB Business Start-up Current Account you can: Set up Direct Debits or Standing Orders to pay your business bills automatically or make regular payments Pay your suppliers electronically through ibusiness Banking or AIB Phone & Internet Banking Make International Payments Save time and money by paying your employees salary electronically Collect payments from customers electronically by becoming a Direct Debit Originator Receive bank statements at intervals to meet your business needs Apply for an Overdraft facility on your account, for flexible, short term working capital. For more information refer to the Business Finance section. Special 2 Year Fee Offer for Business Start-ups We in AIB want to do all that we can to help you when starting out in business and that s why when you open your Business Start-up Current Account as a new business start-up, we ll waive: Account Maintenance and Transaction Fees for the first two years, excluding cash handling fees* Cash handling fees for the first two years up to a maximum discount of 100 per fee quarter. *as described under the heading Account Fees at A. and B. in the Business Fees and Charges Booklet. The offer does not include the waiving of any charges such as Service charges, International Payments charges, Government charges and stamp duty. Other charges apply, see the Bank s Business Fees and Charges and Schedule of International Transaction Charges booklets AIB Business Start-up 4

7 To avail of the Special 2 Year Fee Offer The offer is available to Business Start-up customers who apply for our Business Start-up Current Account Fee Offer at account opening by ticking the relevant box on the Business Account opening form. At the end of the offer period, the Bank s standard fees and charges will apply to the account. Who can apply for the AIB Business Start-up Current Account? A Business Start-up (any Sole Trader, Partnership or Limited Company), starting up a new business or who is in operation for less than 3 years, and is opening an AIB Business Start-up Current Account for the first time for that business can apply. Please note: Charities, Voluntary Organisations, Clubs & Associations and Incorporated Societies are excluded from the AIB Business Start-up Package. Other charges apply, please refer to our booklet Business Fees and Charges for further details. Check out our Practical Guide To Starting Your Own Business on Call us Click on 5

8 Online Banking Services. Our online banking services make it much easier for you to manage and control your business accounts, whenever you need to, from wherever you are. We offer online banking services designed to meet the needs of our small, medium and large business customers. Choose from either AIB Phone & Internet Banking or ibusiness Banking, depending on the size of your business and your daily transaction. AIB Phone & Internet Banking - How to apply To apply for AIB Phone & Internet Banking, click on or call If you are registered for AIB Phone & Internet Banking, you can also use AIB Mobile Banking and AIB Tablet Banking. For full details on Mobile & Tablet Banking click on or Eligibility, terms and conditions apply to this service. Details If you are setting up a new business as a sole trader or partnership, you may find the AIB Phone & Internet Banking service most suitable for securely carrying out the everyday basic transactions you need to get your business moving, such as: Checking account balances and transactions With My Money Manager you can track income and expenditure on your Current, Deposit and Credit Card Accounts and create budgets and savings goals Making domestic and international payments online Paying utility bills Setting up and managing standing orders Reconciling your statements online with estatements. AIB Phone & Internet Banking offers additional services tailored to the needs of our business customers, such as: Transaction limits of 30,000 for Domestic Payments, International Payments and Bill Payments. This is a maximum daily limit in any business day and subject to available funds View, filter and export up to two years of transactions on Current Accounts and Credit Card Accounts View and print images of cheques debited from your Current Account Fee No registration or subscription charges apply to AIB Phone & Internet Banking service Other fees and charges still apply, please refer to our booklet Business Fees and Charges and Schedule of International Transaction Charges for further details Transactions will be subject to standard fees and charges after the two-year AIB Business Start-up Current Account Fee Offer expires AIB Business Start-up 6

9 Create and manage Payment Templates to assist with payroll and recurring payments View and cancel your direct debits on AIB Internet Banking via the My Direct Debits tab under Transfers & Payments Report your AIB Debit or Credit Card as lost or stolen via Internet, Mobile or Tablet Banking. For full details on AIB Phone & Internet Banking, click on internetbanking ibusiness Banking - How to apply To avail of the two-year free subscription to ibusiness Banking offer you need to; 1. Open an AIB Business Start-up Current Account and register for ibusiness Banking within one year of opening your AIB Business Start-up Current Account AND 2. Complete the online ibusiness Banking application form: AND 3. Nominate your AIB Business Start-up Current Account as your ibusiness Banking billing account on the online ibusiness Banking application form. Details ibusiness Banking is an online, multipleuser banking service specifically designed for business customers with more sophisticated online banking requirements. Sole traders, partnerships and limited companies can avail of ibusiness Banking. ibusiness Banking enables you and other users to complete transactions online securely and quickly, including: Transferring money between accounts Making domestic and International Payments, within limits tailored for your business Payment Files facility (SEPA Direct Debits, SEPA Credit transfers), multi-currency Dual authorisation of payments Two-factor authentication Transaction history for the past six months. Eligibility, terms and conditions apply to this service. Fee Free two year subscription for business startups (worth 500) if you register for ibusiness Banking within one year of opening your AIB Business Start-up Current Account. Other charges still apply for ibusiness Banking The offer will be for a period of two years (or such longer period as the Bank may allow) from the date of opening and receipt by the Bank of the completed ibusiness Banking Application Form. This offer cannot be used in conjunction with any other discount offers on ibusiness Banking. Standard ibusiness Banking service charge will apply after the two year fee free offer expires Transactions will be subject to standard fees and charges. Please refer to our booklet Business Fees and Charges and Schedule of International Transaction Charges for further details For full details on ibusiness Banking, click on What will I be charged after these initial two years? The ibusiness Banking quarterly charge, currently per quarter. This charge is subject to change. Call us Click on 7

10 AIB Merchant Services. AIB Merchant Services AIB Merchant Services (AIBMS) is a joint venture between Allied Irish Banks, p.l.c. and First Data Corporation. AIB Merchant Services enables businesses to accept Credit and Debit card payments. If your business plans include customers paying using cards such as Visa/MasterCard, you ll find a solution available whether it s for in-store, online, over the phone or on the go payments. Accepting cards can help your start-up business by Improving cash flow and reducing bad debts Reducing cash handling fees Increasing security and peace of mind Driving incremental sales by increasing customer convenience. AIB Merchant Services can provide your business with: A range of solutions for taking payments in-store, online or over the phone Seamless, modern terminals for customer convenience Engineer installation on new terminals Fast payment authorisations for fast transactions Experienced telephone Merchant Helpdesk to answer your queries Online report management tool for transaction data statements Award winning service (AIBMS won the MPE Acquirer Award for best service provided in Europe 2014) Pricing options to suit your business needs. AIB Merchant Services Offer for Business Start-ups As a new business, you ll face many challenges but accepting card payments shouldn t be one of them. To help you get started, AIB Merchant Services will credit your AIBMS account to the value of 100 for all qualifying AIB Business Start-Up customers. This offer is only available to customers who: Open up a Business Start-up Current account for the first time during the offer period, and Within the first 24 months of opening their business start-up current account, call us on or call in to any branch to apply for a new AIB Merchant Services account, and Open a new AIB Merchant Services account (subject to standard AIBMS application and approval process), and Transact on their AIB Merchant Services account within 90 days from the date of set up of their new merchant account. This offer is available from 01/11/2014 until further notice. Please refer to AIB Merchant Services Offer for Business Start-ups Terms & Conditions on page 24 for offer details. AIB Business Start-up 8

11 Introducing new solutions from AIB Merchant Services POGO> Accept card payments on the go. Designed for portable/mobile businesses, Pogo> enables businesses to accept card payments easily, anywhere by using your mobile device. You can accept payments on the go with the AIBMS Pogo> free mobile app and card reader device. You simply download the app, connect your phone and device via Bluetooth and you re ready to begin accepting your customers credit and debit cards on the go. Pogo> is a secure and compliant way to accept card payments and you can manage your Pogo> account through the app directly. If you re interested in Pogo> go to Subject to standard AIBMS application and approval process. Fees and other charges apply. Allied Irish Banks, p.l.c. is acting as an introducer to AIB Merchant Services in relation to the provision of card acceptance products. AIB Merchant Services is the trading name of First Merchant Processing (Ireland) Limited. First Merchant Processing (Ireland) Limited, trading as AIB Merchant Services is a joint venture between Allied Irish Banks, p.l.c. and First Data Corporation. First Merchant Processing (Ireland) Limited is regulated by the Central Bank of Ireland. AIB and the AIB logo are the registered trademarks of Allied Irish Banks, p.l.c. and are used under licence by First Merchant Processing (Ireland) Ltd. Pogo> is a registered trademark of First Data Corporation. Pogo> is provided by AIB Merchant Services First Data Corporation and AIB Merchant Services. All Rights Reserved. All trademarks, service marks, and trade names referenced in this material are the property of their respective owners. Call us Click on 9

12 Business Finance. Business Start-ups need finance to help them develop and grow. Most businesses need finance at some point of their development, whether for initial startup or expansion, buying premises or investing in equipment. We have a range of finance options designed to support you through the challenges your business may face in its early years. When you come to AIB for business finance, we will use our expertise to help you decide which finance options best suit your needs. AIB Business Overdraft Key Benefits: Gives your start-up business the flexibility to manage short-term and day-to-day cashflow Allows your current account to be overdrawn up to a pre-agreed limit Manage your working capital, without having to look for extra credit when your business cash flow is under pressure Variable interest (calculated on the daily overdrawn balance) is charged quarterly in March, June, September and December so you only pay interest on your daily, overdrawn balance. Who can apply? All business start-ups are eligible to apply for a business overdraft and applications will be assessed subject to normal lending criteria. Important information Current account fees and charges apply Security may be required. Start-up Loan Key Benefits: Competitive Start-up Loan offered at a discount of 1% from our standard variable business rate Flexible loan repayment arrangements can be negotiated to best suit your circumstances* Applies to loans up to 100,000. *Flexible repayment options may impact on the cost of credit and/or the term of the loan. For more information please refer to our Helping You Prepare Your Business Credit Application brochure. AIB Business Start-up 10

13 We have other financial products available for business start-ups, talk to us in any branch about whether your company and projects qualifies for other lending facilities or visit lookingforfinance Who can apply? New or early stage small businesses established in the last three years can avail of our Start-up Loan. The Start-up Loan can be used for: Creating or expanding early stage small businesses Purchasing of business assets Matching funds required to secure State Grants Investing in business infrastructure. Talk to us in any branch about our competitive Start-up Loan, or click on Important Information Lending criteria, terms and conditions apply. Credit facilities are subject to repayment capacity and financial status and are not available to persons under 18 years of age. Security may be required. Full details can be found in the brochure Terms and Conditions Governing Business Lending, a copy of which is available from your local AIB branch. Call us Click on 11

14 Asset Finance. Our Asset Finance options are there to support you when you need to buy or upgrade plant, equipment or vehicles for your business. We have a range of practical and tax efficient ways to finance the asset you want, for new or used items, with flexible and competitive repayment terms. Key Benefits: Leasing or hire purchase financial packages available to suit your business Finance available over a 2, 3, 4 or 5-year period - choose the term that suits you best Longer terms can be arranged if appropriate Repayment options can be structured to take into account seasonal changes in your business cash flow. Talk to us today about Asset Finance or click on Important Notices Lending criteria, terms and conditions apply. Credit facilities are subject to repayment capacity and financial status and are not available to persons under 18 years of age. Security may be required. A Documentation Fee of applies to Hire Purchase. For Leasing, this Documentation Fee also applies and is subject to V.A.T. at the applicable rate. This fee will be charged with the first repayment. In the case of Hire Purchase there is a purchase fee of payable on completion. Customers should seek independent tax advice when considering these products. WARNING: YOU MAY HAVE TO PAY CHARGES IF YOU PAY OFF A FIXED RATE LOAN EARLY. WARNING: WHERE HIRE PURCHASE IS AVAILED OF YOU WILL NOT OWN THESE GOODS UNTIL THE FINAL PAYMENT IS MADE. Allied Irish Banks, p.l.c., trading as AIB Finance & Leasing, provides Asset Finance by way of Hire Purchase. AIB Leasing Limited, trading as AIB Finance & Leasing, provides Asset Finance by way of Leasing. Allied Irish Banks, p.l.c. and AIB Leasing Limited, trading as AIB Finance & Leasing, are regulated by the Central Bank of Ireland. AIB Business Start-up 12

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16 Credit Card Services. Credit Card Services AIB Classic Visa Business Card The AIB Classic Visa Business Card is the ideal payment tool for your day-to-day business expenses. This card is designed specifically for the SME market and offers a simple and efficient alternative to cash and cheque payments. Visa is accepted in more than 240 countries worldwide and can be used online, at Point of Sale and also to withdraw cash (fees and charges apply). You assign which of your employees will hold an AIB Classic Visa Business Card and choose the appropriate Credit Limit for each card A single monthly direct debit payment for all the transactions means no interest and no transaction charges on your AIB Classic Visa Business Card A detailed monthly statement creates efficiency and less paperwork, therefore simplifying the reconciliation of expenses and reducing administration costs for your business. There are three easy ways to apply for this card: 1. Call into your local AIB branch 2. Download application form 3. Request an application form by phone - (01) Business Start-ups are eligible to apply for an AIB Classic Visa Business Card, subject to normal lending criteria. Note: Government stamp duty of 30 is charged annually per card. There is an annual bank fee of for each AIB Classic Visa Business Card issued. Lending terms and conditions apply. Credit facilities are subject to repayment capacity and financial status and are not available to persons under 18 years of age. Refer to brochure AIB VISA Corporate and Business Cards in the branch. AIB Business Start-up 14

17 Managing surplus funds. At AIB we offer a range of deposit accounts so that you can manage any surplus funds you might have, in the most appropriate way for you, while earning a competitive rate of interest. For the deposit account solution that suits your particular business needs, see the AIB Business Savings Account brochure, ask any of us or click on Terms and Conditions apply. Interest is subject to Deposit Interest Retention Tax (DIRT), at the prevailing rate where applicable. For more information visit Call us Click on 15

18 Planning for the future. Get your business to look after its No. 1 asset - YOU! Many business owners involved in start-ups feel that they are too busy establishing their business and managing their day-to-day affairs to give time to financial planning. However, poor financial planning can often result in: Missing out on tax-efficient retirement planning opportunities Loss of income or profits due to unforeseen circumstances such as illness or losing a key employee/partner. For this reason, we encourage all business owners to meet with their local AIB Financial Advisor so that they can plan for the future. Whether your priority is to protect your family, home and/or business against life s unforeseen events, or invest your hardearned profits more tax-efficiently, our nationwide team of AIB Financial Advisors are experienced, highly trained and available to help our business customers to build, manage, protect and eventually pass on wealth. Allied Irish Banks, p.l.c. is a tied agent of Irish Life Assurance plc, for life and pensions business. Allied Irish Banks, p.l.c is regulated by the Central Bank of Ireland. Types of solutions we can help you to put in place include: Structuring your savings and investments to meet your short, medium and longer term goals Financial protection for you and your family should you suffer from illness or pass away Tax efficient ways for business owners to take profits from their company and turn them into personal wealth using retirement planning opportunities Offering an employee pension benefit package and contributing to it may help you with recruiting and indeed, retaining quality staff Putting a succession plan in place to protect your business against the loss of a fellow owner or key employee. Contact your local branch to arrange a meeting with an AIB Financial Advisor. AIB Business Start-up 16

19 Support and advice. Helping you at every stage. Our Business guides provide you with the information you need to help you through the early stages. Here s an example of our more popular guides: A Practical Guide to Starting Your Own Business - outlines the key steps you should follow when setting up your business Helping You Prepare Your Business Credit Application. Cashflow Planning Tool This is used to tell you if your business is likely to have enough money coming into the business to pay all of its expenses. If the forecast cashflow tells you that you do not have enough money coming in, then the business must arrange to obtain the required amount of money in order to meet the shortfall and sustain successful trading. Tools available on include: Business Planning Tool For a business to be successful and profitable, you must have a clear understanding of your businesses strengths, weaknesses and competition. You must also have the foresight to plan for future expansion. Whether yours is a new business or an existing business in the process of expanding, sourcing capital is often an issue. Taking time to create an extensive business plan provides you with insight into your business and can help you prepare your proposal to your Bank for credit. AIB s Business Planning Tool can serve as a powerful financing proposal. From starting out, to growing and expanding your business, you ll find guides and tools online at Call us Click on 17

20 Business Start-up Programme. The AIB Business Start-up Programme has been set up to support your new business from its start-up day. This programme has been designed to profile your business and also provides opportunities to connect and network with other businesses in order to share, learn and encourage each other to get the best out of your business. With profiling opportunities and a dedicated SME Support Team, we want to help make your new venture run as smoothly as possible. If you would like more information about our Business Start-up Programme and find out how we can profile your business, either talk to the SME Team in your local branch, or visit AIB Business Start-up 18

21 Useful contacts. In addition to the support and guidance you ll receive from AIB, the following organisations and websites may also be useful to you while starting up, running and expanding your business. Organisation Description Website AIB Business Banking AIB Merchant Services AIB Seed Capital Fund & AIB Start-up Accelerator Fund Central Statistics Office Your first point of reference to find out more about our products and services available to our business customers. Ireland s largest provider of card acceptance services. Seed Capital is when a third party investor exchanges funds for a percentage ownership of your business. We have committed 75 million in seed funding for early stage businesses through (1) AIB Seed Capital Fund and (2) AIB Start Up Accelerator Fund. Both funds are set up with the support of Enterprise Ireland and managed independently of the bank and Enterprise Ireland by a team of professional fund managers. More information about seed capital funds operating in Ireland is available from the Irish Venture Capital Association.* Ireland s national statistics office. Useful for market research for start-up businesses Chambers Ireland A business organisation - a chamber consists of local business representatives who join together to promote the economic and social development of their community. Call us Click on 19

22 Organisation Description Website Companies Registration Office To register your business. Department of Jobs, Enterprise and Innovation Economic & Social Research Institute (ESRI) Enterprise Ireland Environmental Protection Agency Guinness Enterprise Centre Health & Safety Authority Irish Business and Employers Confederation (IBEC) Irish Exporters Association Irish Franchising Association Irish Small and Medium Enterprises Association (ISME) For more information on government agencies and employment law. Useful for economic information, trends and statistics. Government organisation responsible for the development and growth of Irish enterprises in world markets. An agency at the front line of environmental protection and policing. To stimulate enterprise development and business innovation within Dublin inner city. Has the overall responsibility for the administration and enforcement of health and safety at work in Ireland. National voice of businesses and employees and is the umbrella body for Ireland s leading sector groups and associations. Represents the whole spectrum of companies within the export industry. Search for business franchise opportunities. Independent representative association for SMEs association.com AIB Business Start-up 20

23 Organisation Description Website Irish Patents Office Investigate granting of patents and the registration of Trade Marks and design. Local Enterprise Office Microfinance Ireland National Standards Authority of Ireland Network Ireland Revenue Commissioners Small Firms Association (SFA) Survey Monkey Údarás Na Gaeltachta The Local Enterprise Office provides advice, information and support to you in starting up or growing your business. One website to check out all the government supports available to you. Microfinance Ireland has been funded by the Irish Government to provide loans to newly established and growing microenterprises across all industry sectors that do not meet the conventional risk criteria applied by banks. Ireland s official standards body. It is the national certification authority for CE Marking. Business Networking for Women Across Ireland. For information on tax and implications for a start-up business. National organisation representing the needs of small enterprises (those employing less than 50 employees). To help you set up surveys to complete your market research. Regional authority for the economic, social and cultural development of the Gaeltacht - funds and fosters a wide range of enterprise development and job creation initiatives. smeonlinetool *Disclaimer Notice: Please note that the provision of this product or service does not require licensing, authorisation or registration with the Central Bank of Ireland and, as a result, it is not covered by the Central Bank s requirements designed to protect consumers or by a statutory compensation scheme. Call us Click on 21

24 AIB s monthly SME newsletter. Business Brief is AIB s SME (Small and Medium Enterprise) newsletter, which aims to keep businesses informed on a range of topical and sector-specific issues, as well as AIB events and products. Business Brief also showcases the success stories of our customers who are building and growing their brands during very challenging times. To receive Business Brief direct to your inbox each month, simply visit and fill in your details. You can choose the specific sectors you are interested in. By selecting sectors of interest, you will receive tailored content in your newsletter and occasional news alerts/event invitations relating to your chosen sectors. You can opt out at any time. Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland. AIB Business Start-up 22

25 Business Start-up Current Account Fee Offer Terms & Conditions. Terms and Conditions Definitions in these conditions: Account means the Business Current Account opened for the Business Start-up Customer. Bank means Allied Irish Banks, p.l.c. Booklet means the Bank s booklet entitled Business Fees and Charges, available in all Bank branches and on the Bank s website. Business Start-up Customer means a person, persons or corporate entity, who is starting up a business where an Account is being opened for the first time with the Bank for the purpose of operating this new business. Offer means Account Maintenance Fees and Account Transaction Fees (as described under the heading Account Fees at A. and B. in the Booklet) will be waived for two years from the date the Account is opened, excluding cash handling fees. Cash handling fees incurred up to a maximum discount of 100 per fee quarter will also be waived for the two year period. The Offer does not include the waiving of any charges such as Service Charges, International Payments charges, Government charges and stamp duty. Other charges apply, see the Booklet and the Bank s Schedule of International Transaction Charges booklet. 1. The Offer is available to Business Start-up Customers who apply for the Bank s Business Start-up Current Account Fee Offer at Account Opening by ticking the relevant box on the Account opening form. 2. The Offer will be for a period of two years (or such longer period as the Bank may allow) from the date of Account opening. This period will cover eight completed fee quarters as described in the Booklet. 3. The Offer and associated benefits shall be withdrawn immediately on closure of the Account by the Business Start -Up Customer or the Bank, or, conversion of the Account by the Business Start-Up Customer during the two year period from the date the Account is opened and the fee benefits for the whole of the last quarter shall be lost. The benefits of the Offer shall not apply to any new product. 4. At the end of the Offer period, the Bank s standard fees and charges will apply to the Account. 5. These conditions may be altered from time to time by the Bank; any such alteration shall be effective and binding on the Business Start- Up Customer two months after notice of same has been advised to the Business Start-Up Customer (other than an alteration in the fees and charges - which will be effective from the date specified in the pre-notification), by post or by advertisement published in at least one national daily newspaper or by such other means as the Bank may decide. 6. The Bank reserves the right to amend, withdraw or terminate the Offer at any time, but without affecting the entitlement of Business Start-Up Customers who have already availed of it. Call us Click on 23

26 AIB Merchant Services Offer Terms & Conditions. Definitions in these conditions: Offer means that AIB Merchant Services ( AIBMS ) will credit 100 to a new AIBMS account opened by Qualifying Customers 90 days after their first card transaction. The first card transaction must be made within 90 days of opening the new AIBMS account. Offer period is from Saturday, 1 st November 2014 until further notice. Qualifying Customer means (i) a person, persons, or corporate entity, who is starting up a business or whose business is in operation for less than three years and is opening a new AIB Business Start-up Current Account for the first time during the Offer period, AND (ii) is a new AIB Merchant Services customer. Bank means Allied Irish Banks, p.l.c. AIB Merchant Services means First Merchant Processing (Ireland) Limited, trading as AIB Merchant Services (AIBMS). First Merchant Processing (Ireland) Limited is a merchant acquiring joint venture between First Data Corporation and Allied Irish Banks p.l.c. 1. All Qualifying Customers shall be subject to the standard AIBMS application and approval process. 2. AIBMS fees and charges shall apply from the date the merchant account is opened and the merchant ID is issued. Details are available from AIBMS by calling (01) credit will be shown on the Qualifying Customer s statement following the 90 day period after the first card transaction. The 100 credit will be made to the merchant account approximately 14 days after the statement is issued. No alternative will be offered. 4. The Offer is only available through your AIB Relationship Manager. The Offer is not available online or directly from AIBMS. 5. The Offer must be applied for within 2 years of the Qualifying Customer opening an AIB Business Start-up Current Account. 6. The Offer is made in conjunction with AIBMS 7. The first card transaction must be made within 90 days of opening the new AIBMS account. 8. The Bank does not give any representations or warranties in relation to any matter relating to the service provided by AIBMS and accepts no liability in relation thereto. 9. Complaints by a customer relating to any unsuccessful application to AIB Merchant Services must be made directly to AIBMS on (01) In the event that you wish to make a complaint in relation to the Bank, you may do so in writing directly to your AIB Relationship Manager, your local branch or call us on The Bank and AIBMS reserve the right to amend, withdraw or terminate the Offer at any time, but without affecting the entitlement of Qualifying Customers who have already availed of this AIB Merchant Services Start-up Offer. AIB Merchant Services is the trading name of First Merchant Processing (Ireland) Limited. First Merchant Processing (Ireland) Limited, trading as AIB Merchant Services is a joint venture between Allied Irish Banks, p.l.c. and First Data Corporation. Allied Irish Banks, p.l.c. and First Merchant Processing (Ireland) Limited are regulated by the Central Bank of Ireland. AIB and the AIB logo are the registered trademarks of Allied Irish Banks, p.l.c. and are used under licence by First Merchant Processing (Ireland) Ltd. Allied Irish Banks, p.lc.. and First Merchant Processing (Ireland) Limited are regulated by the Central Bank of Ireland First Data Corporation, AIB Merchant Services and Allied Irish Banks, p.l.c. All Rights Reserved. All trademarks, service marks, and trade names referenced in this material are the property of their respective owners. AIB Business Start-up 24

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28 In Branch. On the phone. Online Subscribe to AIB s monthly SME Newsletter at AIBM/CBB76 02/15 AIB050R01211BR