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1 Click FastFiler to edit Is Your Master title Filing style Companion FastFiler is your filing companion to Outlook. It boosts your productivity while supporting common retention policies. Learn how to: - Manage and share your - Organize attachments - Preserve your investment in personal Outlook folders FastFiler Toolbar Configuration and Actions Dropdown- Provides options for FastFiler configuration, Managing Actions and Refiling of s Client-Matter Fields - Enter or look up the client and matter numbers Filing Button - Click to file to the selected folder Filing Location Dropdown - Displays your imanage Locations and Recent Profiles Clear - Clear the client matter fields and filing location Filing Options Dropdown - Provides various options for filing attachments and message security View Profile - Click to view the document profile for the selected Learn More WorkSmart Tools WorkSmart Courseware by HBR Consulting

2 Click Manage to edit and Master Share Your title style When receiving, sending or replying to an , it s important to keep the content of matter-related messages in the appropriate matter workspace to ensure the message becomes part of the client record. FastFiler allows you to file received messages, file while sending, and also remembers the workspace and folder thread of messages to which you reply. Organizing received s 1. From your Inbox, select one or more messages to file. 2. Enter the client-matter numbers or use the lookups. 3. You can also select client-matter numbers from the Most Recently Used (MRU) drop-down menus. Viewing filed sent items The Inbox, Sent, Deleted and Outlook folders display the FastFiler Filed icon to the right of items that have been filed using FastFiler. 4. If you want to file to a different folder, click the Filing Location Dropdown and Browse to a new folder. 5. Click the Filing button Capturing s while you send 1. From a new message window, click the Filing Location Dropdown and select a recent matter or a recent profile. Want to see all messages you have sent and filed? 1. Open your Sent Items folder. 2. Any item filed with FastFiler will display a Filed checkbox. Want to see which workspaces and folders a message was filed in? 1. Select the message. 2. Click the Profile button on the FastFiler toolbar. 3. Click the Where Used button on the profile. 2. Keep or select a different folder and click Send. FastFiler learns how you work and presents options to file based on what it sees. After just a few filings, you can select workspaces and folders from your Recent Profiles list that display on the FastFiler dropdown. Productivity Tip Lawyers use their Sent Items folder to complete their time entries. The FastFiler Filed icon and Where Used button on the profile allow them to see exactly what they have done and for which client linking filing behavior with timekeeping.

3 Click Organize to edit Master Attachments title style When receiving attachments from a client, whether they are new documents, documents that have revisions to the one you sent, or documents with cryptic names, you want the flexibility to save those attachments as new versions, to different folders, and to rename them without having to do it in three separate steps. You also want to provide attachmentspecific context or define the order the attachments should be considered. Organizing attachments when receiving s Organizing attachments when sending s 1. From your Outlook folder, select the message with the attachments you want to file. 2. Click the Filing Options Drop Down. 1. From a new message window, click the Insert Attachments button. 2. The Attachment Manager dialog box opens. Click the Add WorkSite files button to add file(s) from WorkSite, or click the Add Local files button to add local files and select the files you want to attach. 3. The documents are displayed in the Attachment Manager dialog box. 3. Choose the Select>Message and attachments separately option. 4. Select the Client-Matter and click the Filing Button. 5. From the Attachment Selection Dialog, clear the check box to the left of any attachment you don t want to file. 4. To edit the name of a document, select it, click the Edit button, and rename the file. 5. To remove a file, select the file and click the Remove button. 6. To reorder the files, select a file, and then click the Move Up or Move Down button. 7. You can click Preview to view the document table before inserting. 8. Click the OK button. 6. Click the File To box to select a different filing location for the selected attachment. 7. Click in the New Version box to display a lookup to file the selected attachment as a new version of an existing document. The documents are attached to the message, and a table is inserted that displays information about the attached files. Please note you can only change the name of a document if it was added with the FastFiler attachment manager.

4 Click Preserve to edit Your Master Investment title style in Outlook Folders You have spent considerable time building up your Outlook folders to reflect your client/matter work product and items related to your administrative activities. You understand the importance and benefits of saving client materials into WorkSite, but you do not want to lose your ability to manage your Inbox by dragging s and attachments into those folders. FastFiler offers options to link your Outlook folders with workspace folders when either dragging an item into a folder or when sending a message. Associating an Outlook Folder using SmartFolders Using Save Sent Item To When a new Outlook folder is created, SmartFolders will prompt you to associate it with a client-matter folder. 1. Create a new Outlook folder. 2. The SmartFolders dialog displays. When sending a new message, FastFiler s Save Sent item to option allows you to select which Outlook folder you would the message to be saved in. 1. From a new message window, select an Outlook folder from the Save Sent item to drop down. 2. On clicking Send, the message will be saved in the Outlook folder you selected rather than your Sent Items.. Note: Clicking on Do not Link will add the outlook folder to a managed list of exclusions. Clicking on Ask me later will add the item to the Pending Actions list. These lists can be accessed via Manage Actions functionality. 3. Select the client-matter numbers. 4. Select the folder and click Save. 5. Whenever you drag a message into your Outlook folder, it will automatically be filed to the client-matter folder you selected. Productivity Tip You can also apply SmartFolders to existing folders. See the Advanced Options section of this Guide to learn more. By using one of these two options, you can always be sure that messages you receive or send are saved both to WorkSite and your Outlook folders with no additional steps.

5 Click Hotkeys to edit and Master Shortcuts title for style Faster Filing FastFiler has customizable hotkeys that allow you to work even faster. Hotkeys and Function The following is a list of every hotkey and their function. Please note that by default the shortcut key is ALT, but this can be changed by your admin. ALT+M Brings up the create an action dialog when a folder is highlighted. ALT+U Expands and hides the FastFiler window when docked on the right ALT+K Brings up recent profile hotkeys when the FastFiler window is hidden ALT+N File selected s to the corresponding workspace based on your recent profiles (N= 1 through 0) ALT+V When composing an Shifts the focus to the Send To Bar

6 Click Hotkeys to edit and Master Shortcuts title for style Faster Filing FastFiler now allows you to access and manage your actions with the right click of a mouse. Right Click Menu Options Right click on any folder in your inbox to access the FastFiler options From here you can create a new action on the folder, bring up the manage actions window that shows you all of your folders that have been assigned an action, or add the folder to the exclude list. Note that if the folder is on the exclude list, the option will be to remove from exclude rather than add exclude.

7 Click Advanced to edit Options Master Available title style Through Configuration Approved by IT FastFiler is configurable to meet the varied needs of your organization. The availability of these features will depend on your organization s deployment decisions. FastFiler Task Pane The FastFiler Task Pane is available to replace the FileSite tree view and deliver folders and documents without you needing to leave the Outlook Inbox view Minimize FastFiler Collapses FastFiler Task Pane to the right Configure FastFiler Menu Provides options for FastFiler configuration, Managing Actions and Refiling of s Workspace List Pane Displays workspaces and folders Clear Clears the client and matter fields Client-Matter Lookups and Fields Click to look up a client-matter number or enter directly Folder Indicator Filing Button Displays the filing folder; click to file to that folder Browse Folders Click to select another folder Filing Options Displays various options for saving attachments and security View Profile Click to view the document profile for the selected message Actions Tab Provides options for creating rules for automatic filing of messages as they are moved to your Outlook folders FastFiler Tab Displays all options for filing messages in your Inbox Folders Tab Lets you toggle through your document lists, access and manage one-click filing, assign shortcuts, and view and edit documents Conversations Tab Lets you view messages that are part of one conversation Filed Items Tab Lets you view a list of filed Conversations Document List Button Click to display filed documents and s in the Document List Pane New Folder Click to create a new folder on the fly Document List Pane Displays filed documents and s in selected workspace or folder Recent Profiles Matter Worklist Shortcuts My Matters My Favorites

8 Click Advanced to edit Options Master Available title style Through Configuration Approved by IT continued Adding an Action to a folder Actions allow you to either further refine your Outlook folder links or set up new ones on existing folders. 1. Click an Outlook folder to select it. 2. In the FastFiler Task Pane, click the Actions tab. Viewing and filing conversation threads FastFiler s SmartThreads (FastFiler Conversations) let you view and file messages that are part of one conversation without changing your Outlook view. With SmartThreads, clicking on one message will file all other messages in the conversation. 1. Select an message, and click the Conversations tab in the FastFiler Task Pane. If File or Digest is selected, all messages in the conversation will be displayed. 3. Click the Add icon. 4. Select the Client and Matter number. Note: All messages are filed with consecutive document numbers and become related messages. 5. To choose a folder other than the default folder, click the Filing button. 6. Click the Advanced Options the Options button to select from a list of options. Viewing filed conversations 1. Select message(s) in Outlook and click on Filed items tab to view the related messages that have been filed to worksite. 2. To view the filed conversations by Sender, click the Show filed items for the selected menu, and select the Sender option. The messages are grouped by Sender. 7. Click on Save button to save the action.

9 Click Advanced to edit Options Master Available title style Through Configuration Approved by IT continued Managing Actions and Delegation All the actions can be managed via a single dialog. 1. Click Configure FastFiler Menu on FastFiler Taskpane and select Actions Manage Managing Actions and Delegation continued An action can also be configured to run on a delegate s machine. 1. Select the action and right-click. 2. Select Run On Select to open a dialog that displays a list of firm s users. The action maybe assigned (delegated) to run on anyone s machine running FastFiler. 2. The Manage Actions and Exclusions dialog opens. Note: The dialog displays all the Actions, Pending Actions (Folders that need to be linked) and Exclusions (Folders specifically not linked to a workspace folder) for the user as well as the delegator. 3. Select and double-click the action or pending action to view and edit its properties. 3. Select a user and click OK. The delegate will automatically be given rights to file from your folder. This quick reference guide relates to FastFiler Version This quick reference guide and detailed user and trainer guides are available from Capensys. [email protected] for details.

10 Click Advanced to edit Options Master Available title style Through Configuration Approved by IT continued Refile messages to a new workspace You can refile every message in a folder to a new workspace with a single click 1. Click Configure FastFiler Menu on FastFiler Taskpane and select Refile Scan folder for messages filed by someone else When an is sent to multiple recipients you can check to see if someone else filed the message before you. 1. Click Configure FastFiler Menu on FastFiler Task pane and select Scan Folder 2. Dialog opens asking where would you like to refile. 2. You will see a tooltip in the task tray that tells you when the process has begun/ended. 3. Any s that have already been filed will be marked with the filed checkbox. Select the workspace you would like to refile the messages to. This quick reference guide relates to FastFiler Version This quick reference guide and detailed user and trainer guides are available from HBR Consulting [email protected] for details.