AHP Based Comparison of open-source BPM Systems

Size: px
Start display at page:

Download "AHP Based Comparison of open-source BPM Systems"

Transcription

1 AHP Based Comparison of open-source BPM Systems Dragan Mišić *, Milena Mišić **, MilanTrifunović *, Tanja Arh, Pipan Matić *** * Faculty of Mechanical Engineering, Niš, Serbia ** Student at the Faculty of Electronic Engineering, Niš, Serbia *** Jozef Stefan Institute, Ljubljana, Slovenia misicdr@gmail.com, misicmilena3@gmail.com, milant@masfak.ni.ac.rs, tanja@e5.ijs.si, matic@e5.ijs.si Abstract Although Business Process Management in companies can be done without using software tools, it is much more efficient to use corresponding software systems as help. Those systems are called Business Process Management systems (BPMS). Today there are many various tools available in the market, which differ in technologies that are used to develop them and which are based on different business models. In order to facilitate the process of choosing the most appropriate tool, in this paper we compared a few solutions, which are based on opensource business model. The comparison was done based on about 20 criteria which are evaluated and ranked by using the AHP method. I. INTRODUCTION The world economy has been experiencing crisis for quite a while. Therefore, there is not enough money and many companies have collapsed. This particularly applies to Serbian economy which was not in a good condition even before the crisis. How is it possible to find money for a software that could improve the functioning of the company under those circumstances? One of the possible solutions is using a software which comes from the vendor with open source philosophy. When someone mentions open-source software, the first thing that comes to mind is that such software is free. That can be, but it is not always true. The most important characteristic of this software is that people get it along with the program code. That code can be adjusted to suit specific needs, and it can further be distributed under the same conditions. The number of both profit and non-profit organizations that use the advantages of the open-source industry is rising rapidly [1]. Open-source software has become a serious competitor to commercial programs [2]. Even though we are not talking about a free software, the amounts which are paid for this kind of program are much smaller than those that are needed to purchase a commercial software of the same category. That is one of the reasons for which we focused our analysis on systems that are from the category of open-source software. Today, the process orientation of a company is something that is hardly ever questioned [3] [4]. There are some empirical researches that indicate the undoubtful connection between BPM (Business Process Management) and customers' satisfaction [5]. When we are talking about BPMS it is clear that the first thing to do is to define what the term 'process' implies, and then to define what is these systems' task in regard to that process. According to [6], a business process is "a set of one or more linked procedures or activities which collectively realize a business objective or policy goal, normally within the context of an organizational structure defining functional roles and relationships". Processes that are defined in this manner must be managed. That management is the task of BPM. BPMS are systems which represent the evolution of Workflow Management Systems (WfMS), which first appeared in the nineties. According to Workflow Management Coalition [6], WfMS is "A system that defines, creates and manages the execution of workflows through the use of software, running on one or more workflow engines, which is able to interpret the process definition, interact with workflow participants and, where required, invoke the use of IT tools and applications". BPMS originate from the evolution of WfMS. For example, van der Aalst, one of the world's leading researchers in this area, defines BPMS as "Supporting business processes using methods, techniques, and software to design, enact, control, and analyse operational processes involving humans, organizations, applications, documents and other sources of information" [7]. According to the two definitions above, it can be seen that the main difference between WfMS and BPM system is the possibility of analysing that exists in BPM systems. In addition to the use of BPMS in process management in organizations, these systems can also be used to

2 integrate software components and build a more complex software. Further in this paper, alternatives and the way they are evaluated are explained in more detail. The structure of the paper is the following: In the second chapter we briefly describe systems which were evaluated. The third part explains the AHP method which was used to evaluate the alternatives, and gives the explanation of the criteria used to evaluate systems. Results are shown in the fourth chapter, and the conclusion is presented in the fifth part. II. ALTERNATIVE SYSTEMS FOR BUSINESS PROCESS MANAGEMENT Today, there is a large number of various products which are related to computer management of business processes. That number is approximately a few hundred. Some of those products are independent, and some are embedded in some other software products. It is clear that it is very difficult for the organization to pick one product out of many that are available, and be sure that the one they picked will suit their needs in the best way possible. That task requires a detail analysis, but also the knowledge in the area of BPM by ones that perform the analysis. The goal of this paper is to provide users with some recommendations and help with choosing the right alternative. Due to limited space and time, we decided to restrict the analysis to a few tools. We chose those tools based on our experience and the analysis of users' experiences which are posted online. One of the conditions was that the products exist for a certain number of years, in other words that they have matured. It was also required that there is a community which uses those products and monitors their development. We have already mentioned that the comparison is focused on open-source products, because we estimated that the price of these products is something that our organizations and companies are able to pay. In accordance with all aforementioned we made the comparison of five BPM tools. Those are: Intalio, jbpm, ProcessMaker, Bonita i Yawl. Some of the chosen tools are fully available under open-source licenses, and some of them have versions which are distributed as open-source, and also as commercial versions. Intalio ( is one of the first BPM projects. This tool is available under open-source license, with limited capabilities, and under commercial license which offers a full set of characteristics. Intalio consists of a visual process designer, machine for execution, and also a number of additional tools that you would expect to find within a modern BPM system. Some of those tools are Business Activity Monitoring (BAM), support tool for business rules, document management system, various integration tools etc. It is written in Java programming language. jbpm ( is also a very mature product which has been being developed for a number of years. It is probably one of the first references in the area of opensource BPM tools. jbpm is a tool which is fully available in open-source version. According to its authors, one of its advantages is that it is designed for both non-technical users and developers that intend to adjust the tool to their own needs. It also has a visual designer (two types of it Eclipse based for developers and web based for business users), support tool for monitoring of business activities, a possibility of defining rules, support tool for managing documents etc. It is also written in programming language Java. ProcessMaker ( is another BPM tool that is often mentioned as one of the best in the category of open-source software. Unlike other products that we mentioned, this one is written in PHP. Visual tool for creating this process is completely web-based, which is one of the advantages of this product.it is fairly easy to integrate it and connect it to the other systems, such as SugarCRM etc. It is also not completely open-source; there is a community version, and also an enterprise version which costs a certain amount of money, and has additional options. Bonita ( which comes from company called BonitaSoft, offers both community and commercial version. It is also developed in Java. It is a product which has existed for years, and it comes with a lot of features that are usual for quality and mature BPM systems. Process Designer is a high quality product, it complies with the standards (BPMN2), and also offers the possibilities of process simulation, integration with other tools, monitoring the activities etc. Yawl ( is the last one of the tools that we compared in this paper. It is also a completely open-source product, and some of the leading experts in the area of BPM systems, such as van der Aalst, Holfstede and others, participate in its development. It is based on modeling language Yawl, which is probably one of the best tools in the aspect of support for workflow patterns. Yawl was also developed in Java programming language. III. ANALYTIC HIERARCHY PROCESS AND CHOSEN CRITERIA In our everyday lives, we make various decisions on daily basis. Sometimes we do that intuitively, and sometimes our decisions are based on detail researches. We use the similar algorithm when we choose BPMS that will suit our needs in the best way possible. There are lots of factors that should be taken into account when making the decision. In order for that to be done in a consistent manner, we decided to use systematic, mathematically proven process of choosing between alternatives AHP (Analytic Hierarchy Process) [8,9]. The AHP is a decision support tool which can be used to solve complex decision problems. It uses a multi-level hierarchical structure of objectives, criteria, subcriteria, and alternatives. The pertinent data are derived by using a set of pairwise comparisons. These comparisons are used to obtain the weights of importance of the decision criteria, and the relative performance measures of the alternatives in terms of each individual decision criterion. If the comparisons are not perfectly consistent, then it provides a mechanism for improving consistency. Various authors have various ideas about criteria that a good BPMS must meet. As far back as 2006, Gartner listed some of criteria in his report [10]. Nonacademic press and research institutions such as Gartner and Forrester regularly release reviews on BPM tools, but their analysis are mainly focused on commercial products,

3 which are not appropriate for the conditions prevailing in Serbia, mostly because of their price. Some other authors also tried to evaluate the quality of BPM system based on their criteria. For example, in [11] the comparison was done based on workflow patterns that a certain system can support. In [12] the case of a BPM tool selection in an Australian government agency is reported, where 10 products from major vendors were evaluated using a weighted scoring model with 47 criteria grouped into six main categories. Based on the review of the literature and our experience in working with BPMS, we came up with about 20 criteria, which we divided in several categories. Criteria based on which we did the software evaluation are divided in 8 categories (clusters). Some of these categories are further divided into sub-categories, while others are not. The first category refers to some external aspects of the system, instead of basic tool characteristics. This includes: Documentation Quality of the documentation, both for end users and developers Installation Simplicity of installation, and the duration of it Database management systems that are used for data storage Whether the system can function and be connected to various database management systems Licenses and price Although they are opensource, some of the tools have a commercial version, and this criteria helps to take that into account Vendor support What kind of support a user gets from the vendor, and how great that support is. Whether there are forums, blogs, support etc. Business templates and models Whether there are business process template that users can use to improve their processes, and what their quality is. In the second category, we presented criteria related to compliance with standards and possibility to connect to other systems. This includes: Compliance with standards This refers to compliance with modeling standards (BPMN2), support for XPDL, BPEL and other standards in the area of BPM systems. Communication with other systems BPMS are not used in isolation. It is often needed for the model, which was made in a certain tool, to be transferred to some other system, and vice versa. Integration capabilities These systems are often connected to other elements of information systems in organizations. This criterion refers to capability of interoperating, and the simplicity of it. Third category of criteria refers to abilities of the tool in the aspect of simulation and process and activity monitoring, and it also refers to system's ability to respond to exceptions. These criteria are: Simulation Capability of process simulation, based on given parameters BAM (Business Activity Monitoring) Capability of the tool to monitor the progress of the process, analytical capability, historical event analysis etc. Exceptions handling support This criteria evaluates possibilities of the system to react to exceptions which occur during the process execution The fourth group of criteria is related to users. This includes: User interface This refers to potential portals, document management system, search, capability of creating portlets etc. Quality of modeling tool This criterion compares visual designers that are used for process modeling. Team collaboration support Whether the process can be shared, whether there is a support tool for discussions, an access to shared work lists, potential support for group decisions making systems etc. Along with the aforementioned criteria, which represent categories with sub-criteria, we used criteria which we did not further divide. This includes the following criteria: Support for user management This criterion is used to make comparisons between the tools based on the routing method (work assignment), their capability of describing roles, capability of importing organizational structures from other systems etc. Support for automatic task and integration This criteria evaluates capabilities of the tool which are related to sending messages, access to data and its transformation, interoperability with various platforms, creating of web service, creating of complex services, finding services etc. Support for defining and managing the rules Various capabilities to present the rules (decision tables, pseudolinguistic rules etc.), capability of dynamic rule defining (separately from the machine), testing the rule order, the rule version etc. Human task support This criterion compares the tools based on their support for manual activities (activities that are executed by human). This refers to whether it is possible to define manual tasks, whether they can be divided into levels, the capability of changing the workflow on the fly, adaptive representation of the workflow etc. IV. COMPARISON RESULTS After having defined the criteria, the next thing to do was to put a procedure that AHP method implies into practice. In order to do that, we needed a sample process. We have been working on a project 'Virtual human osteoarticular system and its application in preclinical and clinical practice at the Faculty of Mechanical Engineering. One of the goals of that project is defining the process of designing and manufacturing customized osteofixation material. Since we needed a sample process for comparison of the BPM tools, we decided to choose exactly that one. This process is very complex, so we simplified it for the purposes of this paper. That was done in such a manner that the majority of the elements that could be used to evaluate the tools remain in the process. Process mainly consists of manual activities, but there are some system activities, too. This process contains various data, such as textual, numerical, and it also contains files

4 (patients' images). We will not further explain this process in this paper, it is only important to note that the same process was used as a sample process. The first step when comparing tools is defining the importance of certain criteria. In AHP, this is done by pairwise comparisons between criteria. Based on that, we get a list which shows the importance of certain criteria (in this case clusters). Clusters and their importance are shown in table 1. Evaluation of the clusters is done based on our experience and literature recommendations. Within each one of the clusters, importance of subcriteria should be further defined. That is done for the purposes of this comparison too, but those tables will not be shown here. After we defined the importance of the clusters and subcriteria within clusters, we defined the quality of the tool based on defined criteria. Within the AHP method, every alternative is compared to every other, in regard to every criterion. Since there are a lot of pairwise comparisons in regard to a single criterion, it is important to provide the lowest possible value of inconsistency. Officially, the inconsistency index has to be below 10% in order to consider the result useful. The inconsistency index for pairwise comparisons between clusters given below is 5.38%. Based on comparisons we made, the following results are obtained. Those results are shown in table 2, and graphic display is given in figure 1. Criteria clusters TABLE I. CLUSTER WEIGHT Normals Human task support User management System tasks and integration Human interface support Defining and managing the rules Simulation Standards Documentation TABLE II. RESULTS OF COMPARISON Alternatives Normals 1 Bonita ProcessMaker Intalio YAWL jbpm Alternatives Figure 1: Results of comparison As can be seen, the best rated tool is Bonita, which is followed by ProcessMaker, the third one is Intalio, and the last ones are Yawl and jbpm. These results have perhaps been expected, because the tools which got the highest grades also have commercial versions, which show that a large group of people is constantly working on their development. Naturally, this does not mean that nobody works on the developments of jbpm and Yawl, it only means that their development runs at a slower pace. It needs to be noticed that all of the mentioned tools work well when it comes to basic things, such as designing the process and its execution, which is in fact the reason BPMS exist. The difference we got is made by additional options, which are related to interface quality, possibility of simulation etc. V. CONCLUSION Bonita Intalio jbpm ProcessMaker YAWL Based on obtained results, we can give recommendations to Serbian organizations about choosing the right BPM tool. The author's opinion is that it is illusory to expect that our companies and organizations raise enough money to invest in purchasing some of the leading commercial products in this area. The main reason is the price of those products, which is estimated at hundreds of thousands dollars. It is more realistic to expect that some of the opensource variants will be used here in Serbia, either completely open-source or some of the commercial versions. Although we did not mention prices in this paper, they are also one of the criteria, but maybe not so important for Serbian organizations. Commercial versions of aforementioned tools are cheaper than those of commercial world's leaders, and they start with about ten thousand Euros a year. Naturally, the prices vary depending on the license type and received support. jbpm and Yawl, which were evaluated as worst of the tools, are maybe the best solutions for us, because all of the options that the tools offer are available in open-source variants. Again, that does not mean that everything is completely free, because certain amount of time must be spent on exploring and adjusting these tools, but this is probably the most appropriate option for Serbian organizations and companies. Since all of the tools are open-source, it should be kept in mind that there are additional possibilities of adapting the code to specific needs. A certain amount of money must be spent on this, since programmers who are able to adapt the code must be paid. Regardless of the above-mentioned problems, the author's opinion is that it is most profitable to use some of the open-source BPM tools, because they offer the satisfying ratio between invested assets and their usefulness for companies and organizations.

5 ACKNOWLEDGMENT The paper is part of the project III Virtual Human Osteoarticular System and its Application in Preclinical and Clinical Practice, sponsored by Republic of Serbia for the period of REFERENCES [1] TDG, Open Source Software: Case Studies Examining Its Use, The Dravis Group, 2003 [2] Peeling, N. and J. Satchell, Analysis of the Impact of Open Source Software, 2001, QinetiQ. [3] Harmon, P., Business Process Change: A guide for business managers and BPM and six sigma professionals, 2nd ed., (Amsterdam: Elsevier/Morgan Kaufmann Publishers), 2007 [4] Hammer, M., Deep Change, Harvard Business Review, 2004 [5] Kumar, V., Smart, P.A., Maddern, H. and Maull, R.S., Alternative perspectives on service quality and customer satisfaction: the role of BPM, International Journal of Service Industry Management, 19 (2): , 2008 [6] Coalition, W., Workflow Management Coalition Terminology and Glossary. Technical report, Workflow Management Coalition, 1999 [7] van der Aalst, W., Business Process Management: A personal view. Business Process Management Journal, 2004 [8] T. L. Saaty, The Analytic Hierarchy Process. New York: McGraw Hill, [9] T. L. Saaty, Decision Making for Leaders The Analytic Hierarchy Process for Decisions in a Complex World, 3 ed. Pittsburgh: RWS Publications, [10] Selection Criteria Details for Business Process Management Suites, Gartner BPM report, 2006 [11] P. Wohed and N. Russell and A.H.M. ter Hofstede and B. Andersson and W.M.P. van d er Aalst, Patterns-based evaluation of open source BPM systems : The cases of jbpm, OpenWFE, and Enhydra Shark, Information & Software Technology, vol. 51, no. 8, pp , [12] I. Davies and M. Reeves. BPM Tool Selection: The Case of the Queensland Court of Justice. Handbook on Business Process Management 1, pages , 2010

Comparison of The Workflow Management Systems Bizagi, ProcessMaker, and Joget

Comparison of The Workflow Management Systems Bizagi, ProcessMaker, and Joget The International Arab Conference on Information Technology (ACIT 2013) Comparison of The Workflow Management Systems Bizagi, ProcessMaker, and Joget Farh Mohamed Zeinelbdeen Abdelgader, Omer O. Salih

More information

Syllabus BT 416 Business Process Management

Syllabus BT 416 Business Process Management Stevens Institute of Technology Howe School of Technology Management Center of Excellence in Business Innovation Castle Point on the Hudson Hoboken, NJ 07030 Phone: +1.201.216.8293 Fax: +1.201.216.5385

More information

Supporting the BPM lifecycle with FileNet

Supporting the BPM lifecycle with FileNet Supporting the BPM lifecycle with FileNet Mariska Netjes Hajo A. Reijers Wil. M.P. van der Aalst Outline Introduction Evaluation approach Evaluation of FileNet Conclusions Business Process Management Supporting

More information

Architecture Roadmap: Business Process Modeling (BPM) Recommendation

Architecture Roadmap: Business Process Modeling (BPM) Recommendation Architecture Roadmap: Business Process Modeling (BPM) Recommendation Prepared by ACT Middleware Team December 2014 What is BPM?! Business process modeling tools model the business processes graphically,

More information

On the Maturity of Open Source BPM Systems

On the Maturity of Open Source BPM Systems Petia Wohed 1, Arthur H.M. ter Hofstede 2, Nick Russell 3, Birger Andersson 1, and Wil M.P. van der Aalst 2;3 1 Stockholm University/The Royal Institute of Technology {petia,ba}@dsv.su.se 2 Queensland

More information

08 BPMN/1. Software Technology 2. MSc in Communication Sciences 2009-10 Program in Technologies for Human Communication Davide Eynard

08 BPMN/1. Software Technology 2. MSc in Communication Sciences 2009-10 Program in Technologies for Human Communication Davide Eynard MSc in Communication Sciences 2009-10 Program in Technologies for Human Communication Davide Eynard Software Technology 2 08 BPMN/1 2 ntro Sequence of (three?) lessons on BPMN and technologies related

More information

Budapest University of Technology and Economics Department of Measurement and Information Systems. Business Process Modeling

Budapest University of Technology and Economics Department of Measurement and Information Systems. Business Process Modeling Budapest University of Technology and Economics Department of Measurement and Information Systems Business Process Modeling Process, business process Workflow: sequence of given steps executed in order

More information

BONITA, The Open Source BPM Solution

BONITA, The Open Source BPM Solution BONITA, The Open Source BPM Solution «BPM, The Future is Now!»! Miguel Valdes Faura Bull R&D, BPM Manager Agenda Why BPM Matters? BPM Market Review Bonita in simple words Architecture Products and Components

More information

Learning Management System Selection with Analytic Hierarchy Process

Learning Management System Selection with Analytic Hierarchy Process Learning Management System Selection with Analytic Hierarchy Process Aydın Çetin 1, Ali Hakan Işık 2, İnan Güler 1 1 Gazi University, Faculty Of Technology 2 Gazi University, Institute of Information Sciences

More information

Workflow Patterns Put Into Context

Workflow Patterns Put Into Context Software and Systems Modeling manuscript No. (will be inserted by the editor) Workflow Patterns Put Into Context W.M.P. van der Aalst 1,2, A.H.M. ter Hofstede 2,1 1 Eindhoven University of Technology,

More information

Prototype of assignment intelligent adaptive of service providers inside of ESB with data mining

Prototype of assignment intelligent adaptive of service providers inside of ESB with data mining Prototype of assignment intelligent adaptive of service providers inside of ESB with data mining Andrés Paolo Castaño 1 Computer Science Department University of Caldas, Colombia Abstract The SOA philosophy

More information

Open Source Workflow Management Systems: A Concise Survey

Open Source Workflow Management Systems: A Concise Survey Open Source Workflow Management Systems: A Concise Survey Ricardo Garcês, Tony de Jesus, Jorge Cardoso* and Pedro Valente University of Madeira, Portugal *SAP Research, Germany *University of Coimbra,

More information

On the Maturity of Open Source BPM Systems

On the Maturity of Open Source BPM Systems On the Maturity of Open Source BPM Systems Petia Wohed 1, Arthur H.M. ter Hofstede 2, Nick Russell 3, Birger Andersson 1, and Wil M.P. van der Aalst 2,3 1 Stockholm University/The Royal Institute of Technology

More information

Business Process Management: A personal view

Business Process Management: A personal view Business Process Management: A personal view W.M.P. van der Aalst Department of Technology Management Eindhoven University of Technology, The Netherlands w.m.p.v.d.aalst@tm.tue.nl 1 Introduction Business

More information

Supporting the Workflow Management System Development Process with YAWL

Supporting the Workflow Management System Development Process with YAWL Supporting the Workflow Management System Development Process with YAWL R.S. Mans 1, W.M.P. van der Aalst 1 Department of Mathematics and Computer Science, Eindhoven University of Technology, P.O. ox 513,

More information

Business Process Modeling

Business Process Modeling Business Process Concepts Process Mining Kelly Rosa Braghetto Instituto de Matemática e Estatística Universidade de São Paulo kellyrb@ime.usp.br January 30, 2009 1 / 41 Business Process Concepts Process

More information

Eclipse BPMN Modeler Introducing Intalio Designer

Eclipse BPMN Modeler Introducing Intalio Designer Eclipse BPMN Modeler Introducing Intalio Designer Arnaud Blandin Ismael Ghalimi Hugues Malphettes Intalio Inc, EMEA Manager Intalio Inc, CEO Intalio Inc, Lead Developer 6 rue du conseil general 1205 Geneva

More information

BPMN PATTERNS USED IN MANAGEMENT INFORMATION SYSTEMS

BPMN PATTERNS USED IN MANAGEMENT INFORMATION SYSTEMS BPMN PATTERNS USED IN MANAGEMENT INFORMATION SYSTEMS Gabriel Cozgarea 1 Adrian Cozgarea 2 ABSTRACT: Business Process Modeling Notation (BPMN) is a graphical standard in which controls and activities can

More information

Business Process Management with Social Software:

Business Process Management with Social Software: Business Process Management with Social Software: An Integrated Technology for Work Organisation Petia Wohed, Martin Henkel, Birger Andersson, Paul Johannesson DSV, SU/KTH, Forum 100, 164 40 Kista, Sweden

More information

How To Compare The Cost Of Business Process Management (Bpm) To Open Source Software (Bmp)

How To Compare The Cost Of Business Process Management (Bpm) To Open Source Software (Bmp) Open Source Business Process Management Suites Trends and Advantages Executive Summary This paper explains open source BPM and its benefits. Focused and in-depth description of two major open source BPM

More information

Using Analytic Hierarchy Process (AHP) Method to Prioritise Human Resources in Substitution Problem

Using Analytic Hierarchy Process (AHP) Method to Prioritise Human Resources in Substitution Problem Using Analytic Hierarchy Process (AHP) Method to Raymond Ho-Leung TSOI Software Quality Institute Griffith University *Email:hltsoi@hotmail.com Abstract In general, software project development is often

More information

Intalio BPM. The first and only complete Open Source Business Process Management System

Intalio BPM. The first and only complete Open Source Business Process Management System Intalio BPM The first and only complete Open Source Business Process Management System Presenter Jason Howlett Process Expert Employee for Intalio EMEA Based in England Enabling Intalio customers to build

More information

A Comparative Study of Business Process Management Tools based on Open Source Software and a Commercial Reference

A Comparative Study of Business Process Management Tools based on Open Source Software and a Commercial Reference A Comparative Study of Business Process Management Tools based on Open Source Software and a Commercial Reference Edward W. N. BERNROIDER School of Management, Royal Holloway, University of London Egham,

More information

Flexible business processes using jbpm5. Kris Verlaenen jbpm5 Lead Engineer

Flexible business processes using jbpm5. Kris Verlaenen jbpm5 Lead Engineer Flexible business processes using jbpm5 Kris Verlaenen jbpm5 Lead Engineer Key Characteristics of BPM A business process is a process that describes the order in which a series of steps need to be executed,

More information

From Conceptual to Executable BPMN Process Models A Step-by-Step Method

From Conceptual to Executable BPMN Process Models A Step-by-Step Method From Conceptual to Executable BPMN Process Models A Step-by-Step Method Queensland University of Technology University of Tartu m.larosa@qut.edu.au, marlon.dumas@ut.ee What s this tutorial about? ATAMO*

More information

Organizational Intelligence, Scalability, and Agility

Organizational Intelligence, Scalability, and Agility Organizational Intelligence, Scalability, and Agility BPMS at the pace of business The Modern Way to Optimize Business Processes Business Process Management Systems (BPMS) have been key to improving efficiency,

More information

What is BPM? Software tools enabling BPM

What is BPM? Software tools enabling BPM What is BPM? BPM, or Business Process Management, is a technology, but it is also more than that. Broadly speaking, one can consider BPM as a management discipline in which processes are valued as assets

More information

UPROM Tool: A Unified Business Process Modeling Tool for Generating Software Life Cycle Artifacts

UPROM Tool: A Unified Business Process Modeling Tool for Generating Software Life Cycle Artifacts UPROM Tool: A Unified Business Process Modeling Tool for Generating Software Life Cycle Artifacts Banu Aysolmaz 1 and Onur Demirörs 2 1, 2 Informatics Institute, Middle East Technical University, Ankara,

More information

A Software Framework for Risk-Aware Business Process Management

A Software Framework for Risk-Aware Business Process Management A Software Framework for Risk-Aware Business Management Raffaele Conforti 1, Marcello La Rosa 1,2, Arthur H.M. ter Hofstede 1,4, Giancarlo Fortino 3, Massimiliano de Leoni 4, Wil M.P. van der Aalst 4,1,

More information

Analytic Hierarchy Process for Design Selection of Laminated Bamboo Chair

Analytic Hierarchy Process for Design Selection of Laminated Bamboo Chair Analytic Hierarchy Process for Design Selection of Laminated Bamboo Chair V. Laemlaksakul, S. Bangsarantrip Abstract This paper demonstrates the laminated bamboo chair design selection, the applicability

More information

USING THE ANALYTIC HIERARCHY PROCESS (AHP) TO SELECT AND PRIORITIZE PROJECTS IN A PORTFOLIO

USING THE ANALYTIC HIERARCHY PROCESS (AHP) TO SELECT AND PRIORITIZE PROJECTS IN A PORTFOLIO USING THE ANALYTIC HIERARCHY PROCESS (AHP) TO SELECT AND PRIORIZE PROJECTS IN A PORTFOLIO Ricardo Viana Vargas, MSc, IPMA-B, PMP Professor Fundação Getúlio Vargas (FGV) Brasil Professor Fundação Instituto

More information

ERP SYSTEM SELECTION MODEL FOR LOW COST NGN PHONE COMPANY

ERP SYSTEM SELECTION MODEL FOR LOW COST NGN PHONE COMPANY International Journal of Electronic Business Management, Vol. 6, No. 3, pp. 153-160 (2008) 153 ERP SYSTEM SELECTION MODEL FOR LOW COST NGN PHONE COMPANY Joko Siswanto 1* and Anggoro Prasetyo Utomo 2 1

More information

A Comparative Analysis and Evaluation of Open Source ERP Systems

A Comparative Analysis and Evaluation of Open Source ERP Systems 24 A Comparative Analysis and Evaluation of Open Source ERP Systems Saleh M. Al-Saleem Department of Information Systems, College of Computer and Information Sciences, King Saud University Riyadh, Saudi

More information

CS 565 Business Process & Workflow Management Systems

CS 565 Business Process & Workflow Management Systems CS 565 Business Process & Workflow Management Systems Professor & Researcher Department of Computer Science, University of Crete & ICS-FORTH E-mail: dp@csd.uoc.gr, kritikos@ics.forth.gr Office: K.307,

More information

DYNAMIC PROJECT PORTFOLIO MANAGEMENT USING ANP

DYNAMIC PROJECT PORTFOLIO MANAGEMENT USING ANP DYNAMIC PROJECT PORTFOLIO MANAGEMENT USING ANP Petr Fiala Department of Econometrics University of Economics Prague, Czech Republic E-mail: pfiala@vse.cz ABSTRACT Project management is the discipline of

More information

10g versions followed on separate paths due to different approaches, but mainly due to differences in technology that were known to be huge.

10g versions followed on separate paths due to different approaches, but mainly due to differences in technology that were known to be huge. Oracle BPM 11g Platform Analysis May 2010 I was privileged to be invited to participate in "EMEA BPM 11g beta bootcamp" in April 2010, where I had close contact with the latest release of Oracle BPM 11g.

More information

ICT353/532 Advanced Business Analysis & Design

ICT353/532 Advanced Business Analysis & Design ICT353/532 Advanced Business Analysis & Design Topic 5 (Part 2) Tools and Techniques for Business Process Modelling Ronald K. Shiflet Ronald.Kevin@kaplan.com Readings and Resources Havey, M. (2005) Essen%al

More information

Maximizing the ROI Of Visual Rules

Maximizing the ROI Of Visual Rules Table of Contents Introduction... 3 Decision Management... 3 Decision Discovery... 4 Decision Services... 6 Decision Analysis... 11 Conclusion... 12 About Decision Management Solutions... 12 Acknowledgements

More information

Lecture 8 BP enactment

Lecture 8 BP enactment BPM Prof. Dr. Hermann Krallmann/SYSEDV 1 Lecture 8 BP enactment Agenda Prof. Dr. Hermann Krallmann/SYSEDV 2 [BPM introduction run through] Workflow Management System (WfMS) Business Rules Business Process

More information

An Illustrated Guide to the ANALYTIC HIERARCHY PROCESS

An Illustrated Guide to the ANALYTIC HIERARCHY PROCESS An Illustrated Guide to the ANALYTIC HIERARCHY PROCESS Dr. Rainer Haas Dr. Oliver Meixner Institute of Marketing & Innovation University of Natural Resources and Applied Life Sciences, Vienna http://www.boku.ac.at/mi/

More information

A Study into the Critical Success Factors when Implementing Business Process Management Systems

A Study into the Critical Success Factors when Implementing Business Process Management Systems A Study into the Critical Success Factors when Implementing Business Process Management Systems Pascal Ravesteyn 1 1 University for Applied Science Utrecht, Institute for Process Innovation, Nijenoord

More information

7. Classification. Business value. Structuring (repetition) Automation. Classification (after Leymann/Roller) Automation.

7. Classification. Business value. Structuring (repetition) Automation. Classification (after Leymann/Roller) Automation. 7. Classification Business Process Modelling and Workflow Management Business value Lecture 4 (Terminology cntd.) Ekkart Kindler kindler@upb.de Structuring (repetition) Automation UPB SS 2006 L04 2 Classification

More information

Mapping Business Process Modeling constructs to Behavior Driven Development Ubiquitous Language

Mapping Business Process Modeling constructs to Behavior Driven Development Ubiquitous Language Mapping Business Process Modeling constructs to Behavior Driven Development Ubiquitous Language Rogerio Atem de Carvalho, Fernando Luiz de Carvalho e Silva, Rodrigo Soares Manhaes Emails: ratem@iff.edu.br,

More information

A REVIEW AND CRITIQUE OF HYBRID MADM METHODS APPLICATION IN REAL BUSINESS

A REVIEW AND CRITIQUE OF HYBRID MADM METHODS APPLICATION IN REAL BUSINESS Application in Real Business, 2014, Washington D.C., U.S.A. A REVIEW AND CRITIQUE OF HYBRID MADM METHODS APPLICATION IN REAL BUSINESS Jiri Franek Faculty of Economics VSB-Technical University of Ostrava

More information

Dynamic Business Process Management based on Process Change Patterns

Dynamic Business Process Management based on Process Change Patterns 2007 International Conference on Convergence Information Technology Dynamic Business Process Management based on Process Change Patterns Dongsoo Kim 1, Minsoo Kim 2, Hoontae Kim 3 1 Department of Industrial

More information

Decision Making on Project Selection in High Education Sector Using the Analytic Hierarchy Process

Decision Making on Project Selection in High Education Sector Using the Analytic Hierarchy Process Decision Making on Project Selection in High Education Sector Using the Analytic Hierarchy Process Nina Begičević University of Zagreb, Faculty of Organization and Informatics, Pavlinska 2, Varaždin nina.begicevic@foi.hr

More information

6 Analytic Hierarchy Process (AHP)

6 Analytic Hierarchy Process (AHP) 6 Analytic Hierarchy Process (AHP) 6.1 Introduction to Analytic Hierarchy Process The AHP (Analytic Hierarchy Process) was developed by Thomas L. Saaty (1980) and is the well-known and useful method to

More information

THE ANALYTIC HIERARCHY PROCESS (AHP)

THE ANALYTIC HIERARCHY PROCESS (AHP) THE ANALYTIC HIERARCHY PROCESS (AHP) INTRODUCTION The Analytic Hierarchy Process (AHP) is due to Saaty (1980) and is often referred to, eponymously, as the Saaty method. It is popular and widely used,

More information

Talk:Analytic Hierarchy Process/Example Leader

Talk:Analytic Hierarchy Process/Example Leader Talk:Analytic Hierarchy Process/Example Leader 1 Talk:Analytic Hierarchy Process/Example Leader This is an example showing the use of the AHP in a practical decision situation. Click HERE to return to

More information

How To Understand And Understand The Concept Of Customer Relationship Management

How To Understand And Understand The Concept Of Customer Relationship Management ROLE AND IMPORTANCE OF BUSINESS PROCESSES IN THE IMPLEMENTATION OF CRM SYSTEMS Luis H. Bibiano, Enric Mayol, Joan A. Pastor Facultat d Infomàtica de Barcelona Universitat Politècnica de Catalunya {lbibiano,

More information

Semantic Business Process Management Lectuer 1 - Introduction

Semantic Business Process Management Lectuer 1 - Introduction Arbeitsgruppe Semantic Business Process Management Lectuer 1 - Introduction Prof. Dr. Adrian Paschke Corporate Semantic Web (AG-CSW) Institute for Computer Science, Freie Universitaet Berlin paschke@inf.fu-berlin.de

More information

Technical Paper. What is a. Process-Based. Application?

Technical Paper. What is a. Process-Based. Application? Technical Paper What is a Process-Based Application? What is a process based application? The trend away from rigid platform-based workflows to flexible process-based applications and the added value of

More information

Multi-perspective Business Process Monitoring

Multi-perspective Business Process Monitoring Multi-perspective Business Process Monitoring Authors: Amin Jalali Paul Johannesson This is the authors version of a work that was submitted/accepted for publication in: Nurcan, Selmin and Proper, HenderikA.

More information

Mercy Health System. St. Louis, MO. Process Mining of Clinical Workflows for Quality and Process Improvement

Mercy Health System. St. Louis, MO. Process Mining of Clinical Workflows for Quality and Process Improvement Mercy Health System St. Louis, MO Process Mining of Clinical Workflows for Quality and Process Improvement Paul Helmering, Executive Director, Enterprise Architecture Pete Harrison, Data Analyst, Mercy

More information

SIMULATION STANDARD FOR BUSINESS PROCESS MANAGEMENT. 15 New England Executive Park The Oaks, Clews Road

SIMULATION STANDARD FOR BUSINESS PROCESS MANAGEMENT. 15 New England Executive Park The Oaks, Clews Road Proceedings of the 2011 Winter Simulation Conference S. Jain, R.R. Creasey, J. Himmelspach, K.P. White, and M. Fu, eds. SIMULATION STANDARD FOR BUSINESS PROCESS MANAGEMENT John Januszczak Geoff Hook Meta

More information

BUSINESS PROCESS MANAGEMENT MATURITY MODEL AND SIX SIGMA: AN INTEGRATED APPROACH FOR EASIER NETWORKING

BUSINESS PROCESS MANAGEMENT MATURITY MODEL AND SIX SIGMA: AN INTEGRATED APPROACH FOR EASIER NETWORKING Marija Andjelkovic Pesic, PhD Assistant Faculty of Economics University of Nis Telephone: 00381 18 4515 119 Mobile Phone: 00381 64 125 2004 Trg kralja Aleksandra Ujedinitelja 11 18000 Nis Serbia marija.andjelkovic@eknfak.ni.ac.rs

More information

0315 To what extent could Business Process Management Suite (BPMS) contribute positively to e-learning?

0315 To what extent could Business Process Management Suite (BPMS) contribute positively to e-learning? 0315 To what extent could Business Process Management Suite (BPMS) contribute positively to e-learning? Introduction The purpose of this paper is to evaluate the effectiveness of Business Process Management

More information

ESB as a SOA mediator: Minimizing Communications Complexity

ESB as a SOA mediator: Minimizing Communications Complexity ESB as a SOA mediator: Minimizing Communications Complexity Nadya Alexandra Calderón R., Sergio Daniel Moreno P. Universidad de los Andes. Ingeniería de Sistemas y Computación. Bogotá, Colombia n-calder@uniandes.edu.co,

More information

IBM Global Business Services Microsoft Dynamics CRM solutions from IBM

IBM Global Business Services Microsoft Dynamics CRM solutions from IBM IBM Global Business Services Microsoft Dynamics CRM solutions from IBM Power your productivity 2 Microsoft Dynamics CRM solutions from IBM Highlights Win more deals by spending more time on selling and

More information

COMPUTER AUTOMATION OF BUSINESS PROCESSES T. Stoilov, K. Stoilova

COMPUTER AUTOMATION OF BUSINESS PROCESSES T. Stoilov, K. Stoilova COMPUTER AUTOMATION OF BUSINESS PROCESSES T. Stoilov, K. Stoilova Computer automation of business processes: The paper presents the Workflow management system as an established technology for automation

More information

FlowSpy: : exploring Activity-Execution Patterns from Business Processes

FlowSpy: : exploring Activity-Execution Patterns from Business Processes FlowSpy: : exploring Activity-Execution Patterns from Business Processes Cristian Tristão 1, Duncan D. Ruiz 2, Karin Becker 3 ctristaobr@gmail.com, duncan@pucrs.br, kbeckerbr@gmail.com 1 Departamento de

More information

SUPPORTING KNOWLEDGE WORKERS: CASE MANANGEMENT MODEL AND NOTATION (CMMN)

SUPPORTING KNOWLEDGE WORKERS: CASE MANANGEMENT MODEL AND NOTATION (CMMN) INFORMATION SYSTEMS IN MANAGEMENT Information Systems in Management (2013) Vol. 2 (1) 3 11 SUPPORTING KNOWLEDGE WORKERS: CASE MANANGEMENT MODEL AND NOTATION (CMMN) AGNIESZKA GRUDZIŃSKA-KUNA Department

More information

ANALYTICAL HIERARCHY PROCESS AS A TOOL FOR SELECTING AND EVALUATING PROJECTS

ANALYTICAL HIERARCHY PROCESS AS A TOOL FOR SELECTING AND EVALUATING PROJECTS ISSN 1726-4529 Int j simul model 8 (2009) 1, 16-26 Original scientific paper ANALYTICAL HIERARCHY PROCESS AS A TOOL FOR SELECTING AND EVALUATING PROJECTS Palcic, I. * & Lalic, B. ** * University of Maribor,

More information

WoPeD - An Educational Tool for Workflow Nets

WoPeD - An Educational Tool for Workflow Nets WoPeD - An Educational Tool for Workflow Nets Thomas Freytag, Cooperative State University (DHBW) Karlsruhe, Germany freytag@dhbw-karlsruhe.de Martin Sänger, 1&1 Internet AG, Karlsruhe, Germany m.saenger09@web.de

More information

ON-BOARDING WITH BPM. Human Resources Business Process Management Solutions WHITE PAPER. ocurements solutions for financial managers

ON-BOARDING WITH BPM. Human Resources Business Process Management Solutions WHITE PAPER. ocurements solutions for financial managers ocurements solutions for financial managers 1 WHITE PAPER ON-BOARDING WITH BPM Human Resources Business Process Management Solutions BonitaSoft democratizes business process management (BPM) by bringing

More information

The Analytic Hierarchy Process. Danny Hahn

The Analytic Hierarchy Process. Danny Hahn The Analytic Hierarchy Process Danny Hahn The Analytic Hierarchy Process (AHP) A Decision Support Tool developed in the 1970s by Thomas L. Saaty, an American mathematician, currently University Chair,

More information

Using Analytic Hierarchy Process Method in ERP system selection process

Using Analytic Hierarchy Process Method in ERP system selection process Using Analytic Hierarchy Process Method in ERP system selection process Rima Tamošiūnienė 1, Anna Marcinkevič 2 Abstract. IT and business alignment has become of the strategic importance and the enterprise

More information

Making the Case for BPM: A Benefits Checklist

Making the Case for BPM: A Benefits Checklist : A Benefits Checklist Jim Rudden Business Process Management (BPM) has become a top priority for companies in 2006 and 2007. A recent survey of more than 1,400 CIOs revealed that the top business priority

More information

Business Process Management An Approach to Deploy the Web-Based Software

Business Process Management An Approach to Deploy the Web-Based Software Business Process Management An Approach to Deploy the Web-Based Software Nguyen Van Vy and Phan Thanh Duc Abstract This article presents an overview of how to develop the web-based software to solve the

More information

Business Process Management In An Application Development Environment

Business Process Management In An Application Development Environment Business Process Management In An Application Development Environment Overview Today, many core business processes are embedded within applications, such that it s no longer possible to make changes to

More information

9 TH INTERNATIONAL ASECU CONFERENCE ON SYSTEMIC ECONOMIC CRISIS: CURRENT ISSUES AND PERSPECTIVES

9 TH INTERNATIONAL ASECU CONFERENCE ON SYSTEMIC ECONOMIC CRISIS: CURRENT ISSUES AND PERSPECTIVES Matilda Alexandrova Liliana Ivanova University of National and World Economy,Sofia, Bulgaria CRITICAL SUCCESS FACTORS OF PROJECT MANAGEMENT: EMPIRICAL EVIDENCE FROM PROJECTS SUPPORTED BY EU PROGRAMMES

More information

Workflows and Decision Tables for Flexible Early Warning Systems

Workflows and Decision Tables for Flexible Early Warning Systems Workflows and Decision Tables for Flexible Early Warning Systems Felix Riedel Fraunhofer IOSB felix.riedel@iosb.fraunhofer.de Fernando Chaves Fraunhofer IOSB fernando.chaves-salamanca@iosb.fraunhofer.de

More information

BPMS BUYER S TOOL KIT. Sample Request for Proposal for a Business Process Management Suite. Part 1 of the complete BPMS Buyer s Tool Kit

BPMS BUYER S TOOL KIT. Sample Request for Proposal for a Business Process Management Suite. Part 1 of the complete BPMS Buyer s Tool Kit BPMS BUYER S TOOL KIT Sample Request for Proposal for a Business Process Management Suite Part 1 of the complete BPMS Buyer s Tool Kit TABLE OF CONTENTS Sample Request for Proposal... 3 1. Architecture

More information

A Case Study of Enterprise Application Integration Based on Workflow Management System

A Case Study of Enterprise Application Integration Based on Workflow Management System A Case Study of Enterprise Application Integration Based on Workflow Management System Baosen Yang and Lu Liu Department of Information Systems, School of Economics and Management, Beihang University,

More information

IBM WebSphere Business Monitor, Version 6.1

IBM WebSphere Business Monitor, Version 6.1 Providing real-time visibility into business performance IBM, Version 6.1 Highlights Enables business users to view Integrates with IBM s BPM near real-time data on Web 2.0 portfolio and non-ibm dashboards

More information

MULTIPLE-OBJECTIVE DECISION MAKING TECHNIQUE Analytical Hierarchy Process

MULTIPLE-OBJECTIVE DECISION MAKING TECHNIQUE Analytical Hierarchy Process MULTIPLE-OBJECTIVE DECISION MAKING TECHNIQUE Analytical Hierarchy Process Business Intelligence and Decision Making Professor Jason Chen The analytical hierarchy process (AHP) is a systematic procedure

More information

All That Glitters Is Not Gold: Selecting the Right Tool for Your BPM Needs

All That Glitters Is Not Gold: Selecting the Right Tool for Your BPM Needs PROVE IT WITH PATTERNS All That Glitters Is Not Gold: Selecting the Right Tool for Your BPM Needs by Nick Russell, Wil M.P. van der Aalst, and Arthur H.M. ter Hofstede As the BPM marketplace continues

More information

An Eclipse plug-in for Public Administration software system modelling and simulation

An Eclipse plug-in for Public Administration software system modelling and simulation An Eclipse plug-in for Public Administration software system modelling and simulation Riccardo Cognini, Damiano Falcioni, Andrea Polini, Alberto Polzonetti, and Barbara Re University of Camerino, School

More information

3 Guidance for Successful Evaluations

3 Guidance for Successful Evaluations 3 Guidance for Successful Evaluations In developing STEP, project leads identified several key challenges in conducting technology evaluations. The following subsections address the four challenges identified

More information

CONTRACTOR SELECTION WITH RISK ASSESSMENT BY

CONTRACTOR SELECTION WITH RISK ASSESSMENT BY CONTRACTOR SELECTION WITH RISK ASSESSMENT BY USING AHP FUZZY METHOD Seyed Ali Tabatabaei Khodadadi 1, B. Dean Kumar 2 ¹Department of Civil Engineering, JNTUH CEH, Hyderabad -500085, India ²Associate Professor

More information

Richard Cull 0733636 A BEST PRACTICE METHODOLOGY FOR COMPLIANCE-DRIVEN BPM PROJECTS

Richard Cull 0733636 A BEST PRACTICE METHODOLOGY FOR COMPLIANCE-DRIVEN BPM PROJECTS Richard Cull 0733636 A BEST PRACTICE METHODOLOGY FOR COMPLIANCE-DRIVEN BPM PROJECTS Since the introduction of the Sarbanes-Oxley Act (SOX) of 2002 there has been much greater pressure on businesses to

More information

Modeling Guidelines Manual

Modeling Guidelines Manual Modeling Guidelines Manual [Insert company name here] July 2014 Author: John Doe john.doe@johnydoe.com Page 1 of 22 Table of Contents 1. Introduction... 3 2. Business Process Management (BPM)... 4 2.1.

More information

What is the difference between Workflow Engines and BPM Suites?

What is the difference between Workflow Engines and BPM Suites? What is the difference between Workflow Engines and BPM Suites? Phil Gilbert Chief Technology Engineer Lombardi Software May 2005 Table of Contents Introduction... 3 The Workflow Solutions of the 90 s...

More information

Diagram Models in Continuous Business Process Improvement

Diagram Models in Continuous Business Process Improvement JOURNAL OF APPLIED COMPUTER SCIENCE Vol. 22 No. 2 (2014), pp. 118-133 Diagram Models in Continuous Business Process Improvement Mateusz Wibig 1 1 CGI Polska Energy and Resources 39 Sienna Street, Warszawa

More information

Project Management through

Project Management through Project Management through Unified Project and Portfolio Fluent User Interface Management Built on SharePoint Server 2010 Time Reporting Enhancements Project Initiation & Business Case Exchange Server

More information

Multi-Criteria Decision-Making Using the Analytic Hierarchy Process for Wicked Risk Problems

Multi-Criteria Decision-Making Using the Analytic Hierarchy Process for Wicked Risk Problems Multi-Criteria Decision-Making Using the Analytic Hierarchy Process for Wicked Risk Problems Introduction It has become more and more difficult to see the world around us in a uni-dimensional way and to

More information

The Role of Feedback Management in Becoming Customer Centric

The Role of Feedback Management in Becoming Customer Centric A Customer Centricity White Paper 5 Old Coach Road Hudson, NH 03051 603-491-7948 www.customercentricity.biz The Role of Feedback Management in Becoming Customer Centric By Stewart Nash QuestBack Boston

More information

Analytical hierarchy process for evaluation of general purpose lifters in the date palm service industry

Analytical hierarchy process for evaluation of general purpose lifters in the date palm service industry Journal of Agricultural Technology 2011 Vol. 7(4): 923-930 Available online http://www.ijat-aatsea.com ISSN 1686-9141 Analytical hierarchy process for evaluation of general purpose lifters in the date

More information

Reproducing Calculations for the Analytical Hierarchy Process

Reproducing Calculations for the Analytical Hierarchy Process Reproducing Calculations for the Analytical Hierarchy Process Booz Allen Hamilton International Infrastructure Team Introduction Booz Allen supports clients in the application of the Analytical Hierarchy

More information

International Association of Scientific Innovation and Research (IASIR) (An Association Unifying the Sciences, Engineering, and Applied Research)

International Association of Scientific Innovation and Research (IASIR) (An Association Unifying the Sciences, Engineering, and Applied Research) International Association of Scientific Innovation and Research (IASIR) (An Association Unifying the Sciences, Engineering, and Applied Research) International Journal of Engineering, Business and Enterprise

More information

Workflow Automation and Management Services in Web 2.0: An Object-Based Approach to Distributed Workflow Enactment

Workflow Automation and Management Services in Web 2.0: An Object-Based Approach to Distributed Workflow Enactment Workflow Automation and Management Services in Web 2.0: An Object-Based Approach to Distributed Workflow Enactment Peter Y. Wu wu@rmu.edu Department of Computer & Information Systems Robert Morris University

More information

BUSINESS PROCESS MODELING AND SIMULATION. Geoffrey Hook. Lanner Group The Oaks, 5 Clews Road Redditch. B98 7ST UK

BUSINESS PROCESS MODELING AND SIMULATION. Geoffrey Hook. Lanner Group The Oaks, 5 Clews Road Redditch. B98 7ST UK Proceedings of the 2011 Winter Simulation Conference S. Jain, R.R. Creasey, J. Himmelspach, K.P. White, and M. Fu, eds. BUSINESS PROCESS MODELING AND SIMULATION Geoffrey Hook Lanner Group The Oaks, 5 Clews

More information

Vendor Evaluation and Rating Using Analytical Hierarchy Process

Vendor Evaluation and Rating Using Analytical Hierarchy Process Vendor Evaluation and Rating Using Analytical Hierarchy Process Kurian John, Vinod Yeldho Baby, Georgekutty S.Mangalathu Abstract -Vendor evaluation is a system for recording and ranking the performance

More information

BonitaSoft Corporate and Product Overview. www.bonitasoft.com Copyright BonitaSoft S.A.

BonitaSoft Corporate and Product Overview. www.bonitasoft.com Copyright BonitaSoft S.A. BonitaSoft Corporate and Product Overview 2 Agenda Introductions Corporate overview Product overview Q&A created by Bonitasoft Team thanks Jeremy and Ronak Francisco Kem Iti Saito saito@4linux.com.br 3

More information

Top 10 Considerations for Enterprise Agile Tools. www.versionone.com

Top 10 Considerations for Enterprise Agile Tools. www.versionone.com Top 10 for Enterprise Agile Tools Which Enterprise Agile Tool is Right for You? With more than a decade of experience helping organizations scale their agile initiatives, we ve seen first-hand most of

More information

How to do AHP analysis in Excel

How to do AHP analysis in Excel How to do AHP analysis in Excel Khwanruthai BUNRUAMKAEW (D) Division of Spatial Information Science Graduate School of Life and Environmental Sciences University of Tsukuba ( March 1 st, 01) The Analytical

More information

Applied Soft Computing

Applied Soft Computing Applied Soft Computing 13 (2013) 173 180 Contents lists available at SciVerse ScienceDirect Applied Soft Computing j ourna l ho mepage: www.elsevier.com/locate/asoc Website success comparison in the context

More information

Die Mobiliar Insurance Company AG, Switzerland Adaptability and Agile Business Practices

Die Mobiliar Insurance Company AG, Switzerland Adaptability and Agile Business Practices Die Mobiliar Insurance Company AG, Switzerland Adaptability and Agile Business Practices Nominated by ISIS Papyrus Software 1. EXECUTIVE SUMMARY / ABSTRACT The Swiss insurance company Die Mobiliar is the

More information

YAWL in the Cloud: Supporting Process Sharing and Variability

YAWL in the Cloud: Supporting Process Sharing and Variability YAWL in the Cloud: Supporting Process Sharing and Variability D.M.M. Schunselaar, H.M.W. Verbeek, H.A. Reijers, and W.M.P. van der Aalst Eindhoven University of Technology, P.O. Box 513, 5600 MB, Eindhoven,

More information

Business Intelligence and Service Oriented Architectures. An Oracle White Paper May 2007

Business Intelligence and Service Oriented Architectures. An Oracle White Paper May 2007 Business Intelligence and Service Oriented Architectures An Oracle White Paper May 2007 Note: The following is intended to outline our general product direction. It is intended for information purposes

More information