Deep TIBCO Monitoring: Broad Application Visibility. SL Corporation Corte Madera, CA October, 2012

Transcription

1 Deep TIBCO Monitoring: Broad Application Visibility Ted Wilson Tom Lubinski Vice President, Business Development Chief Executive Officer SL Corporation Corte Madera, CA October,

2 Agenda Introduction RTView: TIBCO Component Monitoring RTView: Enterprise Monitoring Demo Q&A 2

3 Gratuitous Powerpoints The latest XYZ report says 5 Mins of downtime = $100,000 lost revenue If your system goes down, you might lose your job 3

4 To the point Who is SL and what is RTView? Do you have any products that might help me do my job? 4

5 SL Corporation Extensive background in realtime application monitoring Critical Tax Season Applications at Intuit Large volumes of dynamic data Visualization technologies OOCL World Wide Shipment Tracking Specialists in Application / Middleware, esp. TIBCO 5

6 RTView Product Line RTView Enterprise Monitor Complete end-to-end visibility into health state of all applications with drill-down to component detail RTView Solution Packages / Products Stand-alone or plug-in packages for specific technologies, e.g. middleware, app servers, database, infrastructure RTView Classic Tools for customization, integration, and dashboard construction 6

7 I thought RTView was a TIBCO product Yes and no: TIBCO is a partner reseller of a subset of RTView product line RTView Enterprise Monitor RTView Classic TIBCO RTView Standard Monitor User Experience Monitor Apache/ Tomcat Package JVM Package WebSphere Package WebLogic Package Oracle Coherence Monitor VMware Package Amazon EC2 Package Business Events Package Active Spaces Package and many more EMS Monitor BW Monitor = sold by TIBCO 7

8 SL and TIBCO Partnership SL is a TIBCO alliance partner since 2002 TIBCO RTView product available since year strategic partnership between SL and TIBCO 8

9 TIBCO-branded RTView Monitors EMS Monitor BW Monitor RTView Classic Platform for creation of custom monitoring applications for TIBCO components 9

10 RTView EMS Monitor Early detection of performance and reliability issues Alert Engine Predefined for key metrics Customized rules Historical performance metrics Customize or Extend through RTView Minimal footprint Browser deployment 10

11 RTView BW Monitor Real-time visibility into BW Servers, Engines, Processes, Activities New Features: Predefined alerts Enhanced User Navigation Integration of Hawk alerts Historian Large BW deployments RTView Monitor 11

12 RTView Classic Tools for creation of custom monitoring applications based on TIBCO Hawk and other data sources including JMX, XML and SQL Application Areas: 1. Application Support Teams requiring cross-analytics across TIBCO products 2. TIBCO Technology teams who want to do monitoring of a TIBCO product that doesn t have an RTView packaged monitoring app (for example: RV, BE) 3. Business Activity Monitoring driven by TIBCO message content 12

13 The Holy Grail of Monitoring Complete End-to-End Visibility Easy and instant access to ALL information about ALL components affecting the health of applications What is being affected? Where do I go to fix it? 13

14 Why is this so hard? Too many places to go to find the data you need Login to each one, remember passwords Different interfaces for different products Lack of tools for some technologies, e.g. BW App teams might not have access to system-level tools! Too much data how to organize by application? 14

15 Build a solution yourself? Funny, but true 15

16 Other Solutions?? Big Five? BMC, CA, Tivoli, OEM, HP-OV -- monolithic, often IBM or Oracle-centric, difficult to install and manage, limited access for app teams, cobbled-together solutions Other APM products? DynaTrace, AppDynamics,others -- often single-app instrumention solutions that pull deep transaction information, but limited view of machine data, not much depth around TIBCO, and often limited ways to show complete state 16

17 So, why is RTView better? Collects and normalizes data from multiple sources in a modular, highly scalable, fashion Provides localized aggregation, analysis, and alert processing providing horizontal scalability Sophisticated techniques for aggregating and propagating alert state and health metrics in an application-oriented way Organizes large amounts of dynamic data into end-toend views of application health state 17

18 What do you mean by Application Context? 18

19 RTView Enterprise Monitor Alerts CMDB Business Metrics Oracle WebLogic Apache Tomcat TIBCO BE / Active Spaces TIBCO EMS TIBCO BusinessWorks 19

20 RTView Enterprise Monitor - Architecture Out of the box & Custom Real time Dashboards, Trends, Alerts, Reports, Etc. RTView Core In-memory data cache/history Historical Performance Management Database Solution Packages Connecting to Existing Monitoring and Filling the Gaps of Existing Monitoring Tools Plug & Play Connect Existing Monitoring: Tivoli, Netcool, NetIQ Plug & Play Connect Custom Monitoring Plug & Play Connect & Monitor Middleware: App Servers, Data Grids, Messaging 20

21 RTView EM for Application Support Teams Correlate events with services and applications to determine business impact Enable application support teams to fully customize how they want to view performance information and drill down to deployed components Lightweight monitor integrates events and performance data from all existing monitoring tools 21

22 Demo 22

23 Q & A 23

24 Resources 1. Products RTView TIBCO: RTView EM: 2. RTView on TIBCOmmunity 3. Online Training: RTView for TIBCO 4. RTView Presentations (sl.com Products / Resources) ion-mattrosen-oocl.wmv 24