NQF LEVEL 5 SHORT COURSES FOR 2015

Transcription

1 1 CENTRE FOR APPLIED INFORMATION AND COMMUNICATION P O BOX 392 UNISA 0003 TEL: / 3285/2043/3376 FAX: UNISA S CENTRE FOR APPLIED INFORMATION AND COMMUNICATION NQF LEVEL 5 SHORT COURSES FOR 2015 BASIC ARCHIVES AND RECORDS MANAGEMENT (BARM): (4-DAYS) Basic concepts and definitions Records management Duties and responsibilities of the records manager Characteristics, values and types of records Recordkeeping systems File plans Registries Legal framework CLOSING DATE FOR February January 2015 R February February 2015 R March March 2015 R April April 2015 R May April 2015 R August July 2015 R Sept August 2015 R Sept August 2015 R October October 2015 R November October 2015 R

2 2 INTERMEDIATE ARCHIVES AND RECORDS MANAGEMENT (IARM):(5-DAYS) Appraisal, Retention, Disposal and Vital Records Records survey Functional Analysis Retention Schedule Electronic Issues and Challenges Electronic Record keeping Programmes Technology Solution CLOSING DATE FOR March February 2015 R June May 2015 R August July 2015 R November October 2015 R ADVANCED ARCHIVES AND RECORDS MANAGEMENT (AARM): (5-DAYS) Knowledge Economy Knowledge Management Knowledge management tools and techniques Practices and procedures Knowledge audit Knowledge management strategy Sound and audio-visual archives Introduction to Oral History April March 2015 R May April 2015 R July June 2015 R October September 2015 R

3 3 LIBRARY SHORT LEARNING PROGRAMMES LIBRARY MARKETING (2-DAYS) Public relations The marketing process Publications as marketing and promotional tools Mass media as marketing and promotional tool Library displays Outreach events June May 2015 R OVERVIEW OF LIBRARY AND INFORMATION SERVICES (3-DAYS) Overview of Library and Information Science Purpose Legislative Framework Functions and Roles Different types of Libraries Basic Principles of information management: Classification Different collections Storage and shelving Retrieval Personal Mastery to ensure effective delivery on organisational purpose and Goals Role Clarification and Vision Alignment of the general worker with the Library and Information Service vision and role Alignment of Personal Values with that of the organisation and the Library and Information Services as a professional environment Self-management principles Team work principles Mastery of own area of Influence Security matters Organising space Dispatching material to various service points Clearing trolleys and counters Photocopying, faxing and laminating July June 2015 R

4 4 CUSTOMER CARE (2-DAYS) Library customer and management of different expectations within the context of the organisational purpose Principles of Relationship Management Communication, Boundaries, Assertiveness and Service Delivery Principles Handling different customers and diverse needs Handling general and special requests effectively Helping users access databases, internet, catalogues, information searches, etc. Handling complaints, queries and recommendations Assisting new members Assisting persons with different development needs with information searches Assisting children and youth with school tasks Photocopying, faxing and laminating Handling complaints, queries and recommendations August July 2015 R COLLECTION DEVELOPMENT (5-DAYS) Handling special requests from the public Record gaps in book collections Stocktaking, shelf reading and weeding Keeping/performing acquisitions Monitor condition of library materials Transfer of materials between library points Acquisition of new and donated material (fiction) Effective usage of E-learning and internet as a resource Pro-active interaction with community stakeholders and media to ensure effective delivery on information needs October September 2015 R

5 5 REFERENCE SERVICES (3 DAYS) Introduction to reference services Types of references How to use online references How to use traditional references July June 2015 R CATALOGUING AND CLASSIFICATION (4-DAYS) Introduction to cataloguing and classification Classification of resources using Dewey Decimal Classification (DDC) Digitization of catalogue records using MARC21 Descriptive cataloguing of resources using Anglo-American Cataloguing Rules (AACR2)/RDA Practical exercises May March 2015 R For further information on scheduled courses, or requests for in-house, contact: Dr. Joel Chigada (Manager) Theo van Wyk Preller Street Muckleneuck Campus Pretoria Tel: Ms Tamara Abrahams Tel: Ms Naledi Mazibuko Tel : Ms Penelope Matjie [email protected] Tel : Theo van Wyk building, Floor 10 Room 160