STUDENT MAIL INFORMATION GUIDE

Transcription

1 STUDENT MAIL INFORMATION GUIDE UHPP /2013

2 Welcome to the University of Houston The department of UH Postal Services will receive and deliver all of your incoming mail. UH Postal Services strives to provide the most efficient and effective mail service to residential students. Each residence hall has a set of campus mail boxes for its students. The key for your mail box is issued by residence hall staff. All incoming letter mail is placed in your assigned box. Some residence halls also have parcel boxes for larger items. There is a designated parcel distribution room in each residence hall. All incoming parcels that have tracking numbers will be distributed from these assigned rooms. Each parcel distribution area has set times for parcel pickups. This brochure will give you the proper address format for all incoming student mail, the times for mailbox and parcel distribution and helpful shipping hints. Contact UH Postal at: [email protected] or scan the QR code below with your smartphone

3 Address Format for Usps Student Mail - University of Houston Name of Residence Hall - Student Name This must be your FULL given name (first, middle, last). No nicknames. - Campus Mail Box Number (Example #100 ) - Street Address - City, State and Zip Code Sample of Correct Student Address Format University of Houston Cougar Village 1 John Joseph Smith # Wheeler St This is the correct address format you should give out to receive your mail. It should always be in the above format. Using information other than this format will delay the delivery of your mail. Campus Mail Box vs. Parcel Box h You are assigned a key for your campus mail box. All items that fit in this box are deposited there. h Large items that do not fit are placed in parcel boxes. These are the large boxes at the bottom of your mail section. h A parcel box key will be placed in your campus mail box if item delivered is too large. h This unique key has the number of the parcel box where your large item was deposited. h Use this key to unlock the parcel box and retrieve your large item, leaving the unique key in the lock so the UH Postal employee can retrieve it. h If for any reason the unique key can still be pulled out of the parcel lock, please deposit it into one of the outgoing mail slots.

4 Accountable Mail Accountable mail consists of any items containing a tracking number. Your signature is required for these items. This type of item can be from any of the following vendors: h USPS Express Mail, Delivery Confirmation, Signature Confirmation and/or Certified/ Registered items h UPS Next Day Air, Second Day Air, Ground Service h FedEx Next Day Air, Second Day Air, FedEx Home, FedEx Ground h DHL Accountable mail/ large parcels can be picked up from the designated pickup area in your residence hall. (See next page for locations.) An is sent to your account from UH Postal Services when you receive any accountable mail. If you are expecting any trackable parcels or large items, you should check your account on a daily basis. A total of three notifications are generated for each package. A 4th for the same package indicates the parcel is being returned to sender for non-response. h If you have a scheduling conflict concerning parcel pickup hours, postserv@central. uh.edu concerning your scheduling conflict referencing your tracking number. h You must be a current student resident in one of the UH residence halls to receive mail on campus. h All incoming items must contain your full given name. The name on the package must match your Cougar ID card. For example, if a parcel is shipped to your campus address, addressed to John Smith, and your name is Alex Jones, UH Postal will refuse the package and return it to the sender.

5 Residence Hall Addresses Bates Hall Bayou Oaks 5019 Calhoun Rd. Houston TX Calhoun Lofts 4700 Calhoun Rd Cougar Place 3800 Cullen Blvd. Houston TX Cougar Village Wheeler St Cougar Village Wheeler St. Houston TX Law Hall Moody Towers North 4401 Wheeler St Moody Towers South 4401 Wheeler St Oberholtzer Hall Settegast Hall Taub Hall Parcel Pick-up Locations and Pick-up Times LOCATION Moody Towers Cougar Village 1 Cougar Village 2 Cougar Place Bayou Oaks Quadrangle Calhoun Lofts PICK-UP TIMES 10:00 a.m. - 6:00 p.m. Monday - Friday h Times are subject to change, based upon student needs. Any new hours will be posted on signage and on the UH Postal and Residential Housing websites.

6 Miscellaneous Mail Tips/Information h DO NOT MAIL CASH Checks or USPS money orders are recommended and should be mailed in secure protective envelopes h Cougar Card I.D. is required when picking up accountable items. h Only the recipient can pick up his/her accountable items. h Special arrangements must be made with UH Postal Services to pick up large items weighing over 50 pounds. postserv@central. uh.edu. h Parcels will be returned to sender after you receive a 3rd notification. h Pick up items delivered and empty your student mail box on a regular basis. Forwarding Student Mail End of semester break, moving off campus, or graduating? It is YOUR responsibility to change your local address with the university when you leave the residence hall. In order to continue uninterrupted mail service, please complete the electronic form with all of the requested information before your check out day. The link to the Student Mail Forwarding site is: Only your first class mail will be forwarded to your new address for one semester. It is your responsibility to contact newspaper and magazine vendors to update your addresse. After one semester, all mail, including first-class mail, will be returned to the U.S. Postal Service and marked return to sender. No mail will be forwarded during holidays and university breaks. UHPP /2013