How to Troubleshoot VMM / Configuration Settings Checked by the VMMCA Page 1

Transcription

1

2 How to Troubleshoot VMM... 4 Configuration Settings Checked by the VMMCA... 4 Configuration Settings Checked by the VMMCA... 4 You can use the VMMCA to check the following pre-installation configuration settings:... 4 You can use the VMMCA to check the following post-installation configuration settings:... 5 Troubleshooting Setup Issues... 6 VMM Server Installation Fails with Error Possible causes... 6 Solutions... 6 VMM Server Installation Fails with Error Possible causes... 6 Solutions... 6 VMM Server Installation Fails with Error Possible causes... 6 Solutions... 6 Re-installing VMM After Renaming the Computer Fails with Error Possible causes... 7 Solutions... 7 Remote SQL Server Installation Fails with Error Possible causes... 7 Solutions... 7 Cannot Uninstall the VMM Self-Service Portal... 7 Possible causes... 7 Solutions... 7 Troubleshooting Host Cluster Issues in VMM... 8 Unsupported Cluster Configuration status for a virtual machine... 8 Possible causes... 8 Solutions... 8 Troubleshooting Virtual Machine Issues... 9 No Option to Use SAN Migration Possible cause (or causes) Solution (or solutions) Troubleshooting Virtual Machine Conversion Issues Communication Issues (Offline P2V) Possible cause (or causes) Solution (or solutions) Volume Shadow Copy Service Issues (P2V) Possible cause (or causes) How to Troubleshoot VMM / Configuration Settings Checked by the VMMCA Page 1

3 Solution (or solutions) Agent Issues (P2V) Possible cause (or causes) Solution (or solutions) Patch or Driver Issues (P2V) Possible cause (or causes) Solution (or solutions) Less than 512 MB RAM (offline P2V only) Possible cause (or causes) Solution (or solutions) Offline P2V Possible cause (or causes) Solution (or solutions) Firewall Issues (P2V) Possible cause (or causes) Solution (or solutions) BITS transfer fails (P2V) Possible cause (or causes) Solution (or solutions) Error with a Host in Limited State (V2V) Possible cause (or causes) Solution (or solutions) Missing Hosts (V2V) Possible cause (or causes) Solution (or solutions) Communication Issues (V2V) Possible cause (or causes) Solution (or solutions) Updates Possible cause (or causes) Solution (or solutions) Permissions Issues (V2V) Possible cause (or causes) Solution (or solutions) Unrecognized.vmx or.vmdk File Format (V2V) Possible cause (or causes) Solution (or solutions) Operating System Issues How to Troubleshoot VMM / Configuration Settings Checked by the VMMCA Page 2

4 Possible cause (or causes) Solution (or solutions) VMM 2008 Error Codes User Interface Error Messages Error Messages Command-Line Interface Error Messages Error Messages Troubleshooting Operations Manager, PRO, and Reporting Issues in VMM Configure Operations Manager Setup option is not completed successfully Possible causes Solutions Access denied when specifying the Operations Manager server for VMM Possible causes Solution Troubleshooting VMM Cmdlet Issues The Add-Patch cmdlet does not run on a VMM 2008 server installed on a Windows Server 2008 computer Possible cause (or causes) Solution (or solutions) How to Troubleshoot VMM / Configuration Settings Checked by the VMMCA Page 3

5 How to Troubleshoot VMM This section provides information about tools and methodologies available to help you troubleshoot issues that you might experience with Virtual Machine Manager (VMM) 2008 or Virtual Machine Manager 2008 R2. Configuration Settings Checked by the VMMCA Virtual Machine Manager 2008 and 2008 R2 Configuration Analyzer (VMMCA) is a diagnostic tool that you can use to evaluate important pre-installation or post-installation configuration settings for computers that might serve or are serving Virtual Machine Manager (VMM) roles or other VMM functions. The VMMCA is a very useful diagnostic tool for troubleshooting VMM issues. This topic describes all the configuration settings that you can check by using the VMMCA. To download the VMMCA, go to System Center Virtual Machine Manager 2008 and 2008 R2 Configuration Analyzer ( Configuration Settings Checked by the VMMCA Virtual Machine Manager 2008 and 2008 R2 Configuration Analyzer (VMMCA) is a diagnostic tool that you can use to evaluate important pre-installation or post-installation configuration settings for computers that either might serve or are serving Virtual Machine Manager (VMM) roles or other VMM functions. You should use this version of the VMMCA with VMM 2008 and VMM 2008 R2 only. To download the Virtual Machine Manager 2008 and 2008 R2 Configuration Analyzer, go to System Center Virtual Machine Manager 2008 and 2008 R2 Configuration Analyzer ( You can use the VMMCA to check the following preinstallation configuration settings: The correct version of Windows Remote Management (WinRM) is installed on the prospective VMM server. The domain functionality level appropriately set for the prospective VMM server. If a computer restart is required on the prospective VMM server. The prospective VMM database is accessible. Windows PowerShell 1.0 is installed for the prospective VMM Administrator Console and VMM Self-Service Portal. Internet Information Services (IIS) is enabled and properly configured on the prospective VMM Self-Service Portal. The available memory is not less than the required minimum amount for the prospective VMM server, VMM Administrator Console, and VMM Self-Service Portal. The processor speed is not less than the required minimum processor speed for the prospective VMM server, VMM Administrator Console, and VMM Self-Service Portal. How to Troubleshoot VMM / Configuration Settings Checked by the VMMCA Page 4

6 You can use the VMMCA to check the following postinstallation configuration settings: Recommended VMM update is installed on the VMM server. Recommended Windows Remote Management (WinRM) update is installed on the VMM server. The virtual machine update interval exceeds the recommended interval on the VMM server. The host update interval exceeds the recommended interval on the VMM server. The virtual machine properties update interval is within the recommended range on the VMM server. Reporting is configured on the VMM server. Computers are being monitored by System Center Operations Manager on the VMM server. The VMM database is accessible. The number of jobs on the VMM server is less than the recommended number. The number of hosts on the VMM server is less than the recommended number. The number of hosts in a single host group on the VMM server is less than the recommended number. The correct version of Windows Remote Management (WinRM) is installed on the specified hosts. The required updates of Hyper-V (updates and ) and BITS (update ) are installed on the specified hosts. Recommended Windows Management Instrumentation (WMI) updates and are installed on the specified hosts. Recommended Windows update is installed on the specified hosts. The following recommended Hyper-V updates are installed on the specified hosts: Virtual Server R2 SP1 is installed on the specified hosts that are running Windows Server The specified Hyper-V hosts that are being managed by VMM 2008 R2 are running Windows Server 2008 SP2 or later. The Windows Management Instrumentation (WMI) virtualization store is in a healthy state on the specified hosts. The virtualization software services are running on the specified hosts. The Windows Remote Management (WinRM) Service is running on the specified hosts. All removable writeable disks are initialized on the specified hosts. An up-to-date version of the HP MPIO DSM driver is installed on the specified hosts. VMM can access the Admin$ share on the specified hosts. No mounted VHD exists on the specified hosts. Recommended Failover Cluster Management console updates and are installed on the specified clustered hosts. Highly available virtual machines are not in an unsupported cluster configuration state. The specified VMware VirtualCenter servers are in a healthy state. The Volume Disk Snapshot:Volume Shadow Copy Service is running on the specified target computers for P2V conversion. Configuration Settings Checked by the VMMCA / You can use the VMMCA to check the following post-installation configuration settings: Page 5

7 Troubleshooting Setup Issues This topic provides guidance for troubleshooting issues with installing Virtual Machine Manager 2008 (VMM) and VMM 2008 R2 components. VMM Server Installation Fails with Error 205 Possible causes 1. The SQL Server name that you entered has more than 15 characters. 2. The 32-bit version of ASP.NET is installed on a 64-bit computer. Solutions 1. Ensure that the SQL Server name does not contain more than 15 characters, and then try the 2. Switch from the 32-bit version of ASP.NET to the 64-bit version of ASP.NET 2.0 according to the instructions at VMM Server Installation Fails with Error 319 Possible causes 1. A default VMM database might already exist on this computer. 2. Disk quota management might be enabled and enforced. Solutions 1. Either delete the existing VMM database files and then run Setup again or run Setup again and use a unique name for the VMM database. By default, the VMM data file is named VirtualManagerDB.mdf and the log file is named VirtualManagerDB_log.ldf. By default, the VMM database files are located in the %SYSTEMDRIVE%\Program Files (x86)\microsoft SQL Server\MSSQL.1\MSSQL\Data folder. 2. Ensure that disk quota management is not enabled for the drive where the database is being created. VMM Server Installation Fails with Error 2917 Possible causes 1. The user name or password specified is not valid. 2. The credentials used to set up VMM do not belong to a domain with a two-way trust relationship with the domain of the VMM server. 3. There are issues with either the Kerberos tickets or the Service Principal Name (SPN) for the computer. Solutions 1. For causes 1 and 2, log in by using credentials that are on the same domain as the VMM server or with credentials on a domain that has a two-way trust relationship with the domain of the VMM server, and then run Setup Troubleshooting Setup Issues / VMM Server Installation Fails with Error 205 Page 6

8 2. For cause 3, purge the Kerberos tickets by using kerbtray.exe, available at Then reset the SPN for the VMM server by using setspn.exe with local system credentials. Setspn.exe is available from To start a local system process, use the command at.exe. For example: At.exe <time in the future, such as 10:26> /interactive cmd.exe If this does not work, make the computer a member of a workgroup instead of a domain, restart the computer, and then join the computer to the domain Re-installing VMM After Renaming the Computer Fails with Error 257 Possible causes SQL Server Setup fails if you rename the computer after uninstalling VMM and then try to reinstall VMM. For more information about the underlying issue, see Solutions Uninstall SQL Server and the full SQL Server instance from the computer, and then reinstall VMM. Caution This will result in the loss of the VMM database and all management and configuration information. Remote SQL Server Installation Fails with Error 404 Possible causes You entered the remote SQL Server location as an IP address during Setup. Solutions To connect to the VMM database, you must manually modify the connection string using the following steps: 1. In the registry, navigate to the following subkey: \HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft System Center Virtual Machine Manager Server\Settings\Sql. 2. Right-click ConnectionString, click Modify, and then change the Server= value data by deleting the IP address and replacing it with the computer name for the remote SQL Server. Cannot Uninstall the VMM Self-Service Portal Possible causes You cannot uninstall the Self-Service Portal if Internet Information Server (IIS) is not enabled. Solutions Troubleshooting Setup Issues / Re-installing VMM After Renaming the Computer Fails with Error 257 Page 7

9 If you receive the error World Wide Web Publishing Service (W3SVC) is either not installed or disabled. Please make sure that IIS is present on your computer, enable IIS, and then try uninstalling the VMM Self-Service Portal Troubleshooting Host Cluster Issues in VMM This topic provides guidance for troubleshooting issues with configuring and managing host clusters to support highly available virtual machines (HAVMs) in Microsoft System Center Virtual Machine Manager 2008 (VMM) and System Center Virtual Machine Manager 2008 R2. Unsupported Cluster Configuration status for a virtual machine Possible causes To view the reason why a highly available virtual machine has Unsupported Cluster Configuration status, display the Hardware Configuration tab of the Virtual Machine Properties dialog box in the VMM Administrator Console. Then, in the Advanced settings, click Availability. If the virtual machine has Unsupported Cluster Configuration status, the Details area displays the error that placed the virtual machine in that state. The most common causes of Unsupported Cluster Configuration status for an HAVM are: The HAVM is on a non-cluster Shared Volume (CSV) LUN that contains more than one virtual machine. The virtual machine is using non-clustered storage. One or more virtual network adapters on the HAVM are not connected to a common virtual network. Virtual networks that have identical settings are referred to as common virtual networks. If the virtual networks on all hosts in the host cluster do not have identical settings, a highly available virtual machine connected to such virtual network might lose connectivity when it is migrated or fails over to another cluster node. The resource group for a Hyper-V virtual machine in a failover cluster that was created in Windows Server 2008 contains resources in addition to the Virtual Machine, Virtual Machine Configuration, and Physical Disk resources. These additional resources typically are thirdparty resources that provide functionality such as replicating storage within a multi-site cluster. For Hyper-V virtual machines managed by VMM, the virtual machine resource group in a Windows Server 2008 failover cluster can only contain Virtual Machine, Virtual Machine Configuration, and Physical Disk resources. In VMM 2008, an ISO image is attached to the HAVM. Often, the ISO image will be c:\windows\system32\vmguest.iso. This issue was resolved in VMM 2008 R2. A VMware HAVM is connected to a port group that does not exist on all nodes of the host cluster. On host clusters that VMM is managing, each port group must be configured on all VMware ESX Server hosts in the cluster. Solutions The following are solutions to the most common issues that cause an Unsupported Cluster Configuration status for an HAVM: If you have configured highly available virtual machines in Hyper-V to share the same LUN, and the LUN is not on a Cluster Shared Volume (CSV), you must update the virtual machine configurations in Failover Cluster Manager (previously known, in Windows Server 2008, as Troubleshooting Host Cluster Issues in VMM / Unsupported Cluster Configuration status for a virtual machine Page 8

10 Failover Cluster Management) and Hyper-V so that each virtual machine resides on its own unshared LUN. If the HAVM is stored on system drive C: or any disk that is not clustered, ensure that all files and pass-through disks belonging to the virtual machine reside on clustered disks. Ensure that all virtual network adapters on the virtual machine are connected to common virtual networks. Virtual networks that have identical settings are referred to as common virtual networks. To find the common virtual networks for a host cluster, in the VMM Administrator Console, view the Networks tab in the host cluster properties. To configure virtual networks on the hosts, use the Networking tab in host properties. For more information about configuring virtual networks, see How to Add or Modify Virtual Networks on a Host ( For a virtual network to be considered common by VMM and available to highly available virtual machines on a host cluster, each virtual network in the host cluster must meet the following requirements: The virtual network name must be identical on each host in the cluster. In VMM 2008, virtual networks are recognized as common virtual networks only if the cases of all letters in the network names match. This restriction was removed in VMV 2008 R2. When it identifies common virtual networks, VMM 2008 R2 does not evaluate the case of the letters in the network names. The host network adapters to which the virtual network is attached on each host in the cluster must have the same location. The virtual network must have the same tag on each host in the cluster. After you update the virtual network configurations on all nodes, refresh the cluster to ensure that each virtual network is detected as common. Then check the Networks tab in the host cluster properties to verify that the networks have been added to it. If the unsupported cluster configuration is caused by a resource group for a Hyper-V virtual machine in a Windows Server 2008 failover cluster that includes resources other than the Virtual Machine, Virtual Machine Configuration, and Physical Disk resources, install the System Center Virtual Machine Manager 2008 Update (KB961983) ( to resolve the issue. For a description of the updates, see KB article , Description of the hotfix rollup package for System Center Virtual Machine Manager 2008: April 14th, 2009 ( If you are using VMM 2008, check whether the highly available virtual machine has an ISO image attached (for example, c:\windows\system32\vmguest.iso). If an image is attached, remove the image by using Hyper-V Manager. Then, in Virtual Machines view of the VMM Administrator Console, refresh the virtual machine by using the Repair action. Right-click the virtual machine, click Repair, and then click Ignore. For a VMware HAVM, ensure that the port group to which the virtual machine is connected exists on all nodes of the host cluster. Troubleshooting Virtual Machine Issues The topics in this section provide guidance for troubleshooting issues with virtual machines when you are using Virtual Machine Manager (VMM). Troubleshooting Virtual Machine Issues / Unsupported Cluster Configuration status for a virtual machine Page 9

11 No Option to Use SAN Migration When you try to use SAN to migrate a virtual machine, only the network option is available, and the SAN Explanation indicates that there is more than one virtual machine on the same LUN. Possible cause (or causes) In non-clustered cases, LUNs are migrated through masking that prevents simultaneous access to the same LUN by multiple hosts. Solution (or solutions) Deploy or create only one virtual machine per LUN. Troubleshooting Virtual Machine Conversion Issues This topic provides guidance for troubleshooting issues during physical to virtual (P2V) and virtual to virtual (V2V) conversions in Virtual Machine Manager (VMM) 2008 and VMM 2008 R2. Before beginning a formal troubleshooting process, confirm that the source computer meets the requirements described in P2V: Requirements for Physical Source Computers or V2V: Requirements for Virtual Machines. Communication Issues (Offline P2V) Possible cause (or causes) In an offline P2V conversion, Virtual Machine Manager cannot contact the source computer after it reboots into the Windows Preinstallation Environment (Windows PE). Solution (or solutions) Determine whether Windows PE has storage or network drivers by examining the following log files on the source computer while it is under Windows PE: x:\windows\inf\setupapi.app.log and x:\windows\inf\setupapi.dev.log. You can also check the scvmm_winpe_setupapi.log file on the boot volume of the source computer after it is rebooted to the original operating system from WinPE. Find out which drivers are required, and copy the driver packages to the Driver Import folder in the VMM installation root: for VMM 2008, %SYSTEMDRIVE%:\Program Files\Microsoft System Center Virtual Machine Manager 2008\Driver Import, and for VMM 2008 R2, %SYSTEMDRIVE%:\Program Files\Microsoft System Center Virtual Machine Manager 2008 R2\Driver Import. Volume Shadow Copy Service Issues (P2V) Possible cause (or causes) The Volume Shadow Copy Service (VSS) fails to take a snapshot of the contents of the source computer's drives. Solution (or solutions) Troubleshooting Virtual Machine Conversion Issues / No Option to Use SAN Migration Page 10

12 View the system and application event logs for VSS errors on the source computer. If you cannot correct them, try to do an offline P2V, which does not use VSS. Agent Issues (P2V) Possible cause (or causes) Installation of the VMM agent on the source computer fails. Solution (or solutions) If the installation of the VMM agent on the source computer fails, view the VMM*.log on the source computer to gather additional information. The log files are saved in C:\Documents and Settings\All Users\Application Data\VMMLogs with Windows 2000 Server, Windows XP, or Windows Server 2003 or in C:\Users\All Users\VMMLogs with Windows Vista or Windows Server Patch or Driver Issues (P2V) Possible cause (or causes) A patch or driver file that is required for the P2V Fixup step is missing. Solution (or solutions) If a patch file or driver is missing, download the requested patch and driver files to the Patch Import directory on the VMM server (the default path is <C>:\Program Files\Microsoft System Center Virtual Machine Manager 2008\Patch Import), and extract the files by using the Add-Patch cmdlet. Less than 512 MB RAM (offline P2V only) Possible cause (or causes) The source computer has less than 512 MB RAM. Solution (or solutions) Add more RAM to the source computer to equal at least 512 MB. Offline P2V Possible cause (or causes) Cannot troubleshoot offline P2V. Solution (or solutions) To enable tracing on the source computer during an offline P2V, create a file named scvmm_enable_winpe_tracing.txt and save it to the root of the source computer's boot volume. This file does not need to contain any data or information. A trace file named scvmm_winpe.etl will be created and saved on the source computer. Firewall Issues (P2V) Troubleshooting Virtual Machine Conversion Issues / Agent Issues (P2V) Page 11

13 Possible cause (or causes) Firewall blocks P2V by not allowing an exception for remote administration (RemoteAdmin service). Solution (or solutions) If the firewall is controlled by Group Policy, use GPEDIT.msc to enable an exception for the IP address of the VMM host, for open ports, and for authorized applications. The path is: GPEDIT.msc- >Computer configuration->administrative Templates->Network->Network Connections->Windows Firewall. BITS transfer fails (P2V) During a P2V conversion, the Background Intelligent Transfer Service (BITS) transfer fails with the error ERROR_NO_TRACKING_SERVICE. Possible cause (or causes) The HTTP SSL service might be down. Solution (or solutions) Ensure that the HTTP SSL service is running, and then try the P2V conversion Error with a Host in Limited State (V2V) Possible cause (or causes) When a Hyper-V host is selected as the target host for a V2V conversion, the Migrate Wizard displays the following warning: "Virtual machine <VMName> cannot be migrated from host <source host> because the host is in a state that has limited management functionality. For hosts in the OK (Limited) state, a virtual machine can be migrated only within the same VirtualCenter server. Solution (or solutions) Proceed with the V2V conversion as normal. This error is unrelated to V2V. Missing Hosts (V2V) Possible cause (or causes) Migrate Wizard lists only ESX Server hosts. How can I perform a V2V conversion to a Hyper-V host (or to any host that is not listed)? Solution (or solutions) Make sure that the default filter is expanded to show All Hosts. Communication Issues (V2V) Possible cause (or causes) During a V2V conversion, communication fails between the VMM server or the destination host and the ESX Server host, the VMM library, or the Windows shared folder that stores the VMware configuration and data files. Troubleshooting Virtual Machine Conversion Issues / BITS transfer fails (P2V) Page 12

14 Solution (or solutions) The resolution depends on the scenario: If the VMware virtual machine is on an ESX Server host, check Secure Shell (SSH) and HTTPS. If the VMware virtual machine is on the VMM library, check WSMan permissions and settings and Windows Firewall exceptions for the Background Intelligent Transfer Service (BITS) and HTTPS ports. If the VMware virtual machine is on a Windows or NFS shared folder, check WSMan on the destination host or Server Message Block (SMB). Updates Possible cause (or causes) A patch or driver file that is required for the operating system fix up is missing. Solution (or solutions) Download the required patch and driver files to the Patch Import directory on the VMM server (the default path is %SYSTEMDRIVE%\Program Files\Microsoft System Center Virtual Machine Manager 2008\Patch Import), and then extract the files by using the Add-Patch cmdlet. Permissions Issues (V2V) Possible cause (or causes) VMM does not have permission to access one or more files involved in the V2V process from the command line. Solution (or solutions) The resolution depends on the location of the source VMware virtual machine. If the virtual machine and virtual machine configuration file are on a Windows or NFS shared folder, make sure that the machine account for the destination host (and the account under which VMM service is running on the VMM server) has access to the share. If the virtual machine is on an ESX Server host, make sure that the host is in an OK state. Unrecognized.vmx or.vmdk File Format (V2V) Possible cause (or causes) A V2V conversion was performed on a configuration file with an unsupported or unrecognized.vmx or.vmdk file format. Solution (or solutions) If the.vmx or.vmdk file format of the source virtual machine is not recognized, V2V conversion is not supported for that virtual machine in this version of VMM. Operating System Issues Possible cause (or causes) Troubleshooting Virtual Machine Conversion Issues / Updates Page 13

15 VMM cannot find a supported operating system or does not recognize the physical disk layout on the new.vhd file, and VMM cannot complete the conversion. Solution (or solutions) If VMM does not support the disk layout or operating system of the VMware virtual machine, VMM will convert the VMDKs to VHDs and create the virtual machine but will not complete the operating system fix up. As a result, the virtual machine might not start up or function correctly. VMM 2008 Error Codes User Interface Error Messages The following table contains error messages that you might encounter when using the System Center Virtual Machine Manager (VMM) 2008 user interface. Error Messages Code Message 200 Cannot connect to the service %ServiceName;. 201 Cannot ensure configuration of the service %ServiceName;. 202 Cannot connect to the Service Control Manager (SCM). 203 VMM cannot start the service %ServiceName; service. 204 VMM cannot start the %ServiceName; service. 205 System Center Virtual Machine Manager was not installed successfully. 206 Setup was unable to receive the system configuration. 208 Another instance of System Center Virtual Machine Manager 2008 Setup is running. 209 The Setup log file path %FileName; is not valid. 210 Setup cannot create the file %FileName;. Recommended Action Check the Windows Event Log for troubleshooting information. Check the Windows Event Log for troubleshooting information. Check the Windows Event Log for troubleshooting information. Run services.msc, select and right-click the service %ServiceName;, and then click Start. Run services.msc, select and right-click the service %ServiceName;, and then click Stop. Review the error log information and then try running Setup Ensure that the Windows Management Instrumentation service is running, and then try the Close all open instances of the Virtual Machine Manager Setup program and then try the installation Select a valid Application Data folder path, and then try the Verify that Setup has permission to create the file, and then try the VMM 2008 Error Codes / User Interface Error Messages Page 14

16 211 The Setup log file path %FileName; is too long. 212 The configuration data for this product is corrupted. Verify that the Application Data folder path has fewer than 260 characters, and then run Setup Contact your support personnel for further help. 213 Setup cannot read the file %FileName;. Ensure that Setup has permissions to read the file, and then try the 214 The computer does not meet the minimum processor configuration requirements to run Virtual Machine Manager. The minimum required processor speed is %ProcessorClockSpeed; MHz. 215 This computer does not meet the minimum memory requirements to run Virtual Machine Manager. The minimum memory required is %MemoryMinRequired; MB; and the recommended memory is %MemoryRecommended; MB. 216 This computer does not meet the recommended amount of memory. 217 The remote SQL Server administrator credentials provided are not valid. Either upgrade the processor speed in the computer or install Virtual Machine Manager on a different computer that meets the hardware requirements. Either upgrade the amount of memory in the computer or install Virtual Machine Manager on a different computer that meets the hardware requirements. The recommended amount of memory for optimal performance is %MemoryRecommended; MB. Either upgrade the amount of memory in the computer or install Virtual Machine Manager on a different computer that meets the hardware requirements. Ensure that the remote SQL Server administrator credentials are valid, and then try the 220 This computer is not part of a domain. Virtual Machine Manager requires a computer that is a member of a domain. Join this computer to a domain, and then run Setup 221 There is insufficient disk space on the system volume %SystemVolumeDriveLetter; to complete the installation. 222 There is insufficient disk space on the program files volume %BinaryVolumeDriveLetter; to complete the installation. Create %SystemDiskSpaceRequired; MB of disk space on the system volume to continue with the installation. Create %BinaryDiskSpaceRequired; MB of disk space on the volume to continue with the installation. 223 There is insufficient disk space on the Create %DatabaseDiskSpaceRequired; MB of VMM 2008 Error Codes / User Interface Error Messages Page 15

17 database volume %DatabaseVolumeDriveLetter; to complete the installation. 224 Setup has detected instance MICROSOFT$VMM$ running on an older version of SQL Express Setup has detected SQL instance %SqlInstance; on the local server. 226 %ProductName; Beta is currently installed. 227 The required service %ServiceName; is disabled. 228 A different version of %ProductName; is currently installed. 229 System Center Virtual Machine Manager requires Windows PowerShell Virtual Machine Manager cannot be successfully installed because service %ServiceName; is marked for deletion. 231 The SQL Server instance %SqlInstance; is not supported. 233 The SQL Server database %DatabaseName; is currently in use by another program or process. 234 The existing Virtual Machine Manager database is not accessible. 235 Setup has detected a database that is not compatible with the version being installed. 236 System Center Virtual Machine Manager requires Internet Information Services (IIS). disk space on the volume to continue with the installation. Uninstall MICROSOFT$VMM$ and then run Virtual Machine Manager Setup again to install SQL Express 2005 Service Pack 1. Select "Use an existing SQL Server instance", and then try the To upgrade %ProductName;, refer to the upgrade documentation at LinkId="117133". To perform a new installation, uninstall all Beta Virtual Machine Manager components and then install Virtual Machine Manager Enable the service and then run Setup Uninstall the existing %ProductName; from Add/Remove Program and then run Setup To download Windows PowerShell 1.0, go to LinkId="77521". Reboot the server, and then run Setup Use a Microsoft SQL Server 2005 SP2 instance, and then continue with Setup. Select another database and try Ensure that SQL instance %SqlInstance; is installed properly and running. Also ensure that %DatabaseName; is accessible. Delete %DatabaseName; from SQL instance %SqlInstance; and then continue with Setup. To enable Internet Information Services (IIS) for Windows Server 2003, you must add the Windows Server IIS 6.0 component.\n\nto enable IIS for Windows Server 2008, you must VMM 2008 Error Codes / User Interface Error Messages Page 16

18 add the Web Server (IIS) role and enable the ASP.NET, IIS 6 Metabase Compatibility and IIS 6 WMI Compatibility server role services. 239 Setup has detected an unsupported version of Microsoft WinFX Runtime Components or.net Framework Setup has detected an unsupported version of Windows PowerShell. System Center Virtual Machine Manager requires Windows PowerShell 1.0. Uninstall the existing version, and then run Setup Uninstall the existing version of Windows PowerShell, and then to download Windows PowerShell 1.0, go to LinkId="77521". 241 Disk space cannot be calculated. Select a different installation location, and then try the 242 VMM cannot read the Virtual Machine Manager installation path registry key. Some folders cannot be deleted. 243 System Center Virtual Machine Manager requires Windows Remote Management (WinRM) The Windows Remote Management (WinRM) service is not running on the computer. 245 SQL service %ServiceName; is not running on the computer. 246 The World Wide Web Publishing Service is not running on the computer. 247 Setup has detected an unsupported version of Windows Remote Management (WinRM). Virtual Machine Manager requires WinRM VMM server connection port cannot be Agent connection port and file transfer port cannot be of the same number. 250 System Center Virtual Machine Manager Workgroup Edition cannot manage more than five hosts. The specified Virtual Machine Manager database exceeds this limit. View the error log for a complete list of folders, and delete those folders manually. To download WinRM 1.1, go to LinkId="84599". Verify that WinRM service is running, and then try the Verify that service %ServiceName; is running, and then try the Verify that World Wide Web Publishing Service is running, and then try the operation To download WinRM 1.1, go to LinkId="84599". Enter a valid port number. Enter different port numbers. Specify a new database or a VMM database that contains a maximum of five hosts. To manage more than five hosts, upgrade VMM Workgroup Edition. For information about upgrading, go to VMM 2008 Error Codes / User Interface Error Messages Page 17

19 LinkId="117133". 256 VMM cannot load the file %FileName;. The file may be corrupted or missing. 257 An error has occurred while trying to configure Virtual Machine Manager. Run the Virtual Machine Manager Setup program directly from the product CD. If the setup program from the CD fails, obtain a new copy of the CD from your vendor. Uninstall Virtual Machine Manager from Add or Remove Programs and then run Setup 260 The product key is not valid. The product key is located on the back of the Virtual Machine Manager product CD. Enter a valid product key and then try installation 262 %InputParameterTag; is empty or it exceeds %MaxLimit; characters. 263 %InputParameterTag; exceeds %MaxLimit; characters. Enter a valid input, and then try the operation Enter a valid input, and then try the operation 264 %InputParameterTag; is neither 1 nor 0. Enter either 1 or 0, and then try the operation 266 The path %FileName; exceeds %MaxLimit; characters. 267 Installation source %FolderPath; for installing prerequisites does not exist, cannot be accessed, or Setup cannot find one or more prerequisite CDs at the location. 268 Not all database files from a previous installation were found at %Location;. 269 There is not enough disk space for %InstallItem;. 270 The location cannot be on removable media or a network share. 271 The attributes of directory %DirectoryPath; cannot be acquired. 272 The selected location %DirectoryPath; is read-only, hidden, a system folder, or a root volume. 273 The selected location %DirectoryPath; is on a compressed volume. Enter a shorter path name, and then try the Ensure that the prerequisite CDs are copied correctly, and run Setup Delete the existing file or choose an alternative location for your database. Create additional disk space on this disk, or choose a different location, and then try the Select a different location, and then try the Select a different installation location, and then try the Select a different location, and then try the Select a different location. VMM 2008 Error Codes / User Interface Error Messages Page 18

20 274 The directory %DirectoryPath; is not on an NTFS volume. 275 The volume information for directory %DirectoryPath; cannot be acquired. 276 The parameter %CommandlineArgument; is not valid. 277 The parameter %CommandlineArgument; is already specified. 278 The parameter %CommandlineArgument; does not have a value associated with it. 279 The specified path %FileName; is not valid. Install prerequisite software and Virtual Machine Manager on an NTFS volume, and then try the Select a different installation location, and then try the See "Installing Virtual Machine Manager" in the Virtual Machine Manager Setup help for information about parameter usage. See "Installing Virtual Machine Manager" in the Virtual Machine Manager setup help for information about parameter usage. See "Installing Virtual Machine Manager" in the Virtual Machine Manager Setup help for information about the specific parameter. Select a valid path and verify the path is accessible. Try the 280 The passwords entered do not match. Enter the passwords again, and then try the 281 A reboot is required to complete the deletion of the service %ServiceName;. 282 The evaluation copy of System Center Virtual Machine Manager has expired. 284 Setup has detected an existing installation of Virtual Machine Manager on this computer. 285 %InputParameterTag; must be an integer between 0 and This program is for internal Virtual Machine Manager use only. 289 The.ini file is not specified in the command line. 290 Virtual Machine Manager failed to uninstall. Reboot the machine. For details about obtaining a license, go to the System Center Virtual Machine Manager Web site at LinkId="117146". To install Virtual Machine Manager, uninstall the existing version, and then run Setup Enter the port number To launch the Virtual Machine Manager Setup program, run Setup.exe in the parent directory of the product CD. For more information, see "Installing Virtual Machine Manager" in the Virtual Machine Manager Setup help. Review the error details for information on the failure and how to remediate it. Once the failure has been resolved, try the uninstallation 292 Configuration of Virtual Machine For more information about configuration, VMM 2008 Error Codes / User Interface Error Messages Page 19

21 Manager failed. 293 Setup could not remove the shortcuts to the Virtual Machine Manager Administrator Console from: %CommaSeparatedShortcutLocations;. 294 Setup was unable to remove Virtual Machine Manager from the Windows Firewall exceptions list. 296 Setup was unable to delete the database %DatabaseName; from SQL instance %SqlInstance; on server %ServerName;. 297 The requested action cannot be specified by using the command line. see "Troubleshooting" in the Virtual Machine Manager Setup help. Delete the shortcuts manually. If Windows Firewall is enabled, remove Virtual Machine Manager from the exceptions list. In Control Panel, click Windows Firewall, click the Exceptions tab, and remove from the list of exceptions. Delete the database manually. For more information, see "Installing Virtual Machine Manager" in the Virtual Machine Manager Setup help. 298 Share %ShareName; already exists. Enter a different name for the library share. 299 Share %ShareName; does not exist on the VMM server. 300 Setup was unable to delete the SQL login %SqlLoginName; from SQL instance %SqlInstance; on server %ServerName;. 303 The folder %FolderPath; cannot be deleted. 304 Administrative privileges are required to install System Center Virtual Machine Manager. 305 Virtual Machine Manager cannot be installed on a computer running this operating system. 306 Virtual Machine Manager has detected an older version of Microsoft.NET Framework. 307 The folder %FolderPath; cannot be created. The folder may already exist. 308 Virtual Machine Manager is not installed on this computer. Enter the name of an existing share. Delete the login manually. Delete the folder manually. To run Setup as an administrator, right-click Setup.exe, click "Run as", and then enter the credentials for a user account with administrative privileges. Install Virtual Machine Manager on a computer running Windows Server 2003 R2. Install Microsoft.NET Framework 2.0 or the most current version and then run Setup Delete the folder if it exists, and then run Setup For more information about installation, see "Installing Virtual Machine Manager" in the VMM 2008 Error Codes / User Interface Error Messages Page 20

22 Virtual Machine Manager Setup help. 309 Either the existing Virtual Machine Manager database could not be accessed, or the database is corrupted. 310 Virtual Machine Manager is already installed on this computer. 311 The prerequisite check was not successful. 312 Setup could not delete the shortcuts to the Virtual Machine Manager Administrator Console from: %CommaSeparatedShortcutLocations;. 313 Active Directory Domain Services cannot validate user %UserName;. 314 Setup could not delete the service %ServiceName;. 316 Setup could not configure the firewall exceptions. 317 Setup has detected an existing database but cannot retrieve the physical location of the Virtual Machine Manager database from SQL Server instance %SqlInstance;. 319 The Virtual Machine Manager database was not created. 320 Setup could not delete the Virtual Machine Manager database. Restore to a valid database and ensure that the SQL Server service is running. Run Setup To uninstall Virtual Machine Manager, go to Add or Remove Programs and select uninstall. View the errors in the Virtual Machine Manager Setup log file %SetupLogFile;, view the errors and make the required changes. Run Setup Delete the shortcuts manually. Check the network connectivity to the Domain Controller, and then run Setup If the problem persists, contact your network administrator. Service %ServiceName; must be manually deleted. If the configuration is being run from OEM Setup, verify that Setup has the necessary privileges to configure firewall exceptions, and then run the configuration Otherwise, uninstall the VMM server and then install it Verify that SQL Server is installed properly and that the SQL Server service %ServiceName; is running. The Virtual Machine Manager database was not created. Delete %DatabaseName;.mdf and %DatabaseName;_log.ldf if they exist at %FolderPath; or use a unique name for the database. Also, verify that disk quota management is not enabled for the drive where the database is being created. Then run Setup Manually delete %DatabaseName; from SQL instance %SqlInstance;. 321 Database files in Delete the files manually. VMM 2008 Error Codes / User Interface Error Messages Page 21

23 %DataFilesCompleteLocation; could not be removed. 322 Cannot locate the file SqlCmd.exe. Install the SQL Client Tools and then run Setup 323 The Virtual Machine Manager database was not created from the existing database files. 325 Cannot enable the service %ServiceName;. Delete the existing files or choose another location for the database. Enable the service in the Services MMC snapin by running "services.msc", find the service %ServiceName;, and verify that the service is enabled. 326 Cannot create service %ServiceName;. Reboot the computer, uninstall Virtual Machine Manager, and then run Setup 327 Setup could not delete service %ServiceName;. 328 Setup was unable to configure service %ServiceName;. 329 Could not install the necessary Setup files from %SourceLocation; to %InstallLocation;. 330 Cannot delete necessary setup files from %InstallLocation;. 331 Cannot mark necessary Setup files at %FolderPath; for deletion. Delete the service manually. Check the Windows Event Log for troubleshooting information. Ensure that Setup has access to the installation location. Delete the files manually. Delete the files manually after Virtual Machine Manager Setup is complete. 332 VMM cannot start Setup. Run Setup from the product CD. If you are running it from the CD already, the CD is corrupted. Request a new CD from your administrator. 334 Setup could not configure the database %DatabaseName;. 336 Setup could not query the Web site setting. 337 Web site %SiteName; has the same address binding as the specified port. Ensure service %ServiceName; is started by running "services.msc", find the service, and then verify that the service is started. Ensure that the IIS Admin Service is running and then try running VMM Self-Service Portal Setup If you are installing the portal on a computer that is running Windows Server 2008, also ensure that the Web Server (IIS) role is added and that the IIS 6 Management Compatibility role service is installed. Enter a different port or a custom host header for the portal, or delete the conflicting Web site. Then try the VMM 2008 Error Codes / User Interface Error Messages Page 22

24 339 Setup cannot connect to the specified SQL Server instance. Ensure that the server name and instance name are correct. If you are installing VMM remotely, ensure that remote connections are set up correctly, and then try Setup 342 %Prerequisite; installation has failed. Manually install %Prerequisite;. 343 %Prerequisite; installation has failed. For error detail, see %SetupLogFile;. Manually install %Prerequisite;. 344 The file %FileName; cannot be deleted. You may not have permission to delete the file, or the file is locked by another application. Manually delete the file after completing the Setup program. 346 Cannot access the registry key %RegistryKey; for the Microsoft SQL Server instance %SqlInstance;. 348 An error has occurred while trying to connect to database %DatabaseName;. Verify that the SQL 2005 instance is installed and configured correctly. Ensure that the SQL Server service %ServiceName; can be started and that you have permissions to query the SQL Server. 350 Setup cannot write to file %FileName;. Delete the file if it exists, and then run Setup 351 An error has occurred while trying to delete database %DatabaseName;. 358 Setup was unable to set permissions on folder %DirectoryPath;. 359 Setup cannot connect to the SQL Server %ComputerName;. 360 Setup cannot find a SQL Server instance on %ComputerName;. 361 The SQL database %DatabaseName; already exists. 362 The SQL database %DatabaseName; does not exist. 363 The Virtual Machine Manager database could not be upgraded. Manually delete %DatabaseName; from SQL instance %SqlInstance;. Ensure that the folder %DirectoryPath; is a valid location and that the current user has permission to access the location. Ensure that the server name is correct and that it is connected to the network. Verify that SQL Server 2005 is properly installed and that the SQL Server service is running. Either clear the "Create a new database" check box to use the existing database, or type a new database name and then try the Check the "Create a new database" check box to create a new database, or use an existing database. Uninstall the Virtual Machine Manager server selecting the "Retain data" option, and then try installing the Virtual Machine Manager server VMM 2008 Error Codes / User Interface Error Messages Page 23

25 364 Setup cannot find a database in the SQL Server instance %SqlInstance;. 365 System Center Virtual Machine Manager is not preinstalled on this computer. 366 System Center Virtual Machine Manager requires the Windows Automated Installation Kit (WAIK) to be installed. 367 Setup has detected an unsupported version of Windows Installer. 368 To continue, your computer must be restarted. 369 Run command %FileName; with argument %CommandlineArgument; failed. 370 The VMM Self-Service Portal requires the IIS 6 Management Compatibility role service. 371 The VMM Self-Service Portal requires Web Server (IIS) role services that are not installed. Select the "Create a new database" check box to create the database, or select another SQL Server instance. For more information about installing Virtual Machine Manager go to LinkId="117338". To download the Windows Automated Installation Kit, go to LinkID="86477". To install the correct version of Windows Installer, go to LinkId="117300". Cancel the Virtual Machine Manager server setup, restart the computer, and then run the Virtual Machine Manager server setup Verify that the command and arguments are correct and then run Virtual Machine Manager server setup Open Server Manager, select the Web Server (IIS) role, click "Add Role Services", and then install the IIS 6 Management Compatibility role service. Open Server Manager, select the Web Server (IIS) role, and ensure that the following role services are installed; Static Content, Default Document, Directory Browsing, HTTP Errors, ASP.NET,.NET Extensibility, ISAPI Extensions, ISAPI Filters, and Request Filtering. 455 %Value; is not a valid entry Please specify a value between 0 and %Value; is not a valid entry Please specify a value between 1 and System Center Virtual Machine Manager Workgroup Edition cannot manage more than five hosts. 501 The virtual machine host %ComputerName; cannot be removed because one or more virtual machines Remove some existing hosts and then try the To manage more than five hosts, upgrade VMM Workgroup Edition. Find information on upgrading at LinkId="94662". All virtual machines must be deleted from %ComputerName; before the Host can be deleted. Delete the virtual machines, and then VMM 2008 Error Codes / User Interface Error Messages Page 24

26 are active on the virtual machine host. 503 The specified virtual network %VirtualNetworkName; does not exist. 508 A virtual network name must be provided. try Verify the virtual network name by refreshing the Host Properties dialogue box, go to the Hardware tab and click the Virtual Network option. Then try the Enter a valid virtual network name, and then try the 510 A virtual network path was not selected. Select a virtual network path, and then try the 511 The IP address is not valid. Enter a valid IP address, and then try the 512 The network IP address must be the base of the subnet. 513 The IP address is not valid. The host server reserves the first 16 IP addresses for its own internal use. 514 The ending IP address is not in a valid range. The last valid address of the subnet is reserved. 515 A valid default gateway address must be either part of same network or left blank. 516 The DHCP settings could not be saved. The DHCP Server address is not in a valid range. DHCP Server address should be between the first valid IP address and starting IP address. 517 The IP address lease time that has been entered is not in a valid range. The maximum value is days. 518 The network mask is not valid. The network mask format should be xxx.xxx.x.x. 521 The lease renewal time must be less than the lease rebinding time. Also, the lease rebinding time must be less than IP address lease time. 522 The minimum value allowed for IP lease time is 60 seconds. Enter a valid IP address that is the base of the subnet, and then try the Enter a valid IP address outside the range of first 16 reserved addresses, and then try the Enter a valid IP Address within the range, and then try the Enter a valid gateway address, and then try the Enter a valid DHCP server address, and then try the Enter valid lease time value, and then try the Enter a valid network mask, and then try the operation again Enter a valid lease time, and then try the Enter a valid lease time, and then try the 523 The minimum value allowed for lease Enter a valid lease time, and then try the VMM 2008 Error Codes / User Interface Error Messages Page 25

27 rebinding time is 45 seconds. 524 The minimum value allowed for lease renewal time is 30 seconds. 550 VMM cannot access registry key %RegistryKey;. 551 VMM cannot access registry key value %RegistryKeyValueName; under %RegistryKey;. 552 The registry key syntax %RegistryKey; is incorrect. 553 The type or name syntax of the registry key value %RegistryKeyValueName; under %RegistryKey; is incorrect. 554 Permissions have not been granted to access the registry key %RegistryKey;. 555 The operation on the registry key %RegistryKey; was not successful. A system error occurred, such as deletion of the key, or an attempt to create a key in the LocalMachine root, or the nesting level exceeds VMM cannot delete the registry key %RegistryKey;. The subkey does not specify a valid registry subkey, has child subkeys or deletion of a root hive has been attempted. 557 You must enter at least one virtual machine path. Enter a valid lease time, and then try the Verify that the registry key exists, and then try the Verify that the registry key value exists, and then try the Ensure that the key is not empty, contains only valid characters and is less than 255 characters. Ensure that the type of value name is correct; the name is not empty, contains only valid characters and is less than 255 characters. Verify permissions on this registry key, and then try the Verify the registry key properties, and then try the Verify that the registry key is present, and then try the Add a default virtual machine path, and then try the 649 A host drive is not selected. Select a host drive or choose a different capture mode. 650 A known image file is not selected. Select an image file or choose a different capture mode. 651 A known floppy disk is not selected. Select a floppy disk or choose a different capture mode. 652 The value for VM Memory is empty. Enter a value for the amount of VM Memory, and then try the 653 The value entered for VM Memory is not valid. Enter a valid value for the amount of memory, and then try the VMM 2008 Error Codes / User Interface Error Messages Page 26

28 654 The value %MemorySize; MB specified for virtual machine memory is not within a valid range on the %VMHostName; host. 655 The value entered for the MAC address is empty. 656 The value entered for the MAC address is not valid. Enter a value between %MinMemory; and %MaxMemory; MB for virtual machine memory, and then try the Enter a MAC address in the format xx-xx-xxxx-xx-xx or choose to use a dynamic address, and then try the Enter a MAC address in the format xx-xx-xxxx-xx-xx or choose to use a dynamic address, and then try the 657 A virtual hard disk is not specified. Select a virtual hard disk, and then try the 681 A destination file name is required when creating a new disk. 685 This job cannot be restarted until the virtual machine %VMName; is repaired. 686 The version of Virtual Server on host %VMHostName; is not the supported VS R2 SP1 version. 690 The disk size is larger than the available space. The disk size is %DiskSize; GB and the maximum amount allowed for bus %BusType; is %MaxDiskSize; GB. The maximum disk sizes are: IDE (127 GB) and SCSI (2040 GB). 699 Virtual machine %VMName; needs to be in a virtual machine host to share its disks. 700 Virtual hard disk %FileName; needs to be in the SCSI bus for sharing to be allowed. 701 Virtual hard disk %FileName; needs to be of fixed size type for sharing to be allowed. 702 SCSI adapter at bus %Bus; needs to be shared so its disk can be shared. 703 Destination for the disk is %ObjectType;. Sharing virtual hard disks is only allowed between virtual machine objects. Create a new file name, and then try the Run the repair action on this virtual machine to complete the job. The selected virtual machine %VMName; cannot run Sysprep on host %VMHostName;. Upgrade Virtual Server on the selected host to the R2 SP1 version, and then try the operation Reduce the disk size or connect it to another bus type, and then try the Deploy the virtual machine to a virtual machine host and try the Move the disk to a shared SCSI bus and try Provide a virtual hard disk that is of fixed size and try Share the SCSI adapter and try Provide a virtual machine and try VMM 2008 Error Codes / User Interface Error Messages Page 27

29 704 Virtual hard disk sharing is only allowed within the same host. 705 Destination for the virtual hard disk %FileName; is not a shared SCSI bus. 710 Ethernet address type %MACType; is not valid. Move both virtual machines to the same host and try Set the SCSI adapter as destination for the shared disk and try Ensure the parameter is valid and try 720 A user name must be specified. Enter a user name and then try the operation 724 Unable to configure hardware because a host disk is not specified. 725 Unable to configure hardware because a text file is not specified. 726 Unable to configure hardware because a named pipe is not specified. 734 The value %MemorySize; MB specified for virtual machine memory is not within a valid range. Select a pass-through disk and then try the Enter a text file and then try the operation Enter a named pipe and then try the Enter a value between %MinMemory; and %MaxMemory; MB for virtual machine memory, and then try the 800 VMM cannot find %FilePath;. Ensure the path is valid, and then try the 812 VMM cannot remove the disk because it is the parent of a differencing disk. 814 Cannot remove virtual disk because a virtual machine is using this virtual disk. 815 VMM cannot remove this library object because a virtual machine, template, hardware or guest operating system profile is using it. 816 A valid name is required to complete this task. 817 VMM cannot add %FileName; as %ObjectType;. The file extension of %FileName; does not match the supported file extensions for %ObjectType;. 829 The selected machine %ComputerName; cannot be contacted. Remove all differencing disks associated with the parent disk, and then try the operation To remove this virtual disk, first remove it from the hardware profile of the virtual machine using this virtual disk, then try To remove the library object, first remove it from all virtual machines, templates, hardware and guest operating system profiles that are using it, then try the Enter a new name, and then try the operation Select a file with a file extension that matches %ObjectType;, and then try the operation Ensure that %ComputerName; is online, connected to the network, and not blocked by a firewall. Then try the VMM 2008 Error Codes / User Interface Error Messages Page 28

30 845 The share path %FileName; is too long. Verify that the fully qualified path to the share has fewer than %MaxLength; characters, then attempt to add it 1247 Unable to migrate virtual machine %VMName; because %VMHostName; is not a suitable host for this virtual machine Cannot locate the user role because it no longer exists The requested operation would exceed the assigned quota Virtual Machine Manager cannot find a domain account for member %UserName; Unable to deploy the virtual machine because no suitable host for this virtual machine was found Unable to create the virtual machine because no suitable host for this virtual machine was found VMM is unable to connect to the Virtual Machine Manager server %ServerName; because the specified computer name could not be resolved Unable to connect to the Virtual Machine Manager server %ServerName;. The attempt to connect timed out The connection to the Virtual Machine Manager server %ServerName; was lost The connection to the Virtual Machine Manager server %ServerName; was lost due to insufficient credentials. Use the Migrate Virtual Machine Wizard to rate all available hosts based on their suitability for this virtual machine. Close and reopen the Virtual Machine Manager Administrator Console, and then try the Make more resources available, and then try the A member of a user role must have an Active Directory Domain Services account. Specify a valid domain account, or click Browse to select an account, and then try the operation Contact your VMM administrator to gain access to additional hosts. Contact the Virtual Machine Manager administrator. Close and then reopen the Virtual Machine Manager Administrator Console, and then try the If the problem persists, contact your network administrator. 1) Verify that %ServerName; is online and accessible from your computer.\n2) If a firewall is enabled on %ServerName;, ensure that it is not blocking requests for TCP port %RemoteUIPort;. 1) Verify that %ServerName; is online and can be accessed from your computer. Then try to connect \n2) Verify that the Virtual Machine Manager service on %ServerName; is started, and then try to connect If the problem persists, restart the Virtual Machine Manager service. You must be logged on under an account that is a member of a valid Administrator or Delegated Administrator user role to open the Administrator Console. VMM 2008 Error Codes / User Interface Error Messages Page 29

31 1614 Virtual Machine Manager was unable to start. The application requires a computer that is joined to a domain The Virtual Machine Manager service on the %ServerName; server stopped while this job was running. This may have been caused by a system restart The job was stopped by the user %UserName; Cannot connect to virtual machine %VMName; because the Virtual Guest Services feature is not available Cannot connect to virtual machine %VMName; because the virtual machine is not running Unable to change the host group name because no name was specified One or more virtual machine hosts could not be moved to the host group %HostGroupName; Unable to migrate multiple virtual machines at the same time Unable to resolve the path %SharePath; to a physical path on %ComputerName;. Ensure connectivity between your computer and the domain controller. If your computer is not joined to a domain, join the machine to a domain and restart Virtual Machine Manager. To restart this job, navigate to the Jobs view and select the job in the results pane. Then, in the Actions pane, click Restart. To restart the job, select the job in the Jobs view, and click Restart. If the Administrator Console is on a computer running Microsoft Vista without Service Pack 1, Windows XP without Service Pack 3, or Windows Server 2003, you must install Virtual Guest Services manually on the virtual machine to enable connections. If Virtual Guest Services are already installed, ensure that the component has not been disabled. Start the virtual machine, and then try the Enter a name for this host group. To find out which hosts could not be moved and why, review your failed jobs in the Jobs window. To open Jobs, select Jobs on the View menu. Select each virtual machine and migrate it individually. Ensure you have sufficient permissions on %SharePath; and try the 2401 The specified path is not a valid share path on %ComputerName; VMM cannot rename %FileName; because a file or folder with that name already exists VMM cannot rename %FileName; because the specified name is not valid. Specify a different folder name, and then try the A folder name cannot contain any of the following characters: \ / : *? " < >. Specify a valid folder name, and try the operation 2404 VMM is unable to create folder Verify that the folder name is valid, and that VMM 2008 Error Codes / User Interface Error Messages Page 30

32 %FileName; VMM is unable to find a domain account for owner %UserName; VMM is unable to list shares on %ComputerName; because access is denied VMM is unable to browse volumes on %ComputerName;, because access is denied The specified path is not a valid folder path on %ComputerName; When using the Join Domain feature, the password is displayed as clear text when creating a virtual machine on a host. This would permit anyone with access to the host or virtual machine access to the password Unable to create user role because no name was specified for the user role Cannot install the VMware Infrastructure Client on virtual machine %VMName; because Internet Explorer could not be found or accessed Unable to connect to VMware virtual machine %VMName; because Virtual Machine Manager is waiting for an authentication ticket for the virtual machine. you have the permissions to create the folder.\n1) Ensure that the folder name does not contain any of the following characters: \ / : *? " < >.\n2) If you still cannot create the folder, contact your administrator to verify that you have the needed permissions. The owner must have an Active Directory Domain Services account. Either type an account, or click Browse to select an account, and then try the Ensure you have the required permissions to shares on computer %ComputerName; and then try the Membership in the Administrators, Power Users, Print Operators, or Server Operators group on %ComputerName; is required to enumerate volumes.\nensure you have sufficient permissions, and then try the Specify a valid folder path on %ComputerName; which the virtual machine will be saved on. Use an account with limited privileges that can only create computer accounts and join them to the domain or use Active Directory Services Interface (ADSI) and Windows Script Host (WSH) to create a Visual Basic Script (VBScript) that automates the creation of computer accounts. A sample script is given in the Microsoft Knowledge Base, article Q ( scid="kb";en-us;q315273). Provide a name for this user role, and try the Ensure that Internet Explorer is in the system path, or install the VMware Infrastructure Client manually. Try the connection again later. VMM 2008 Error Codes / User Interface Error Messages Page 31

33 2418 The following errors were encountered while adding members to this user role: %InvalidUserRoleMembers; 2606 Unable to perform the job because one or more of the selected objects are locked by another job The SQL Server service account does not have permission to access Active Directory Domain Services (AD DS) VMM is unable to complete the requested operation because the server name %ServerName; could not be resolved The volume %VolumeDriveLetter; is not present on the %ServerName; computer The operating network adapter '%MACAddress;' is not found on the source machine %ServerName; or TCP/IP is not bound and enabled on this network adapter The volume %VolumeDriveLetter; selected for physical-to-virtual imaging is not accessible from Windows PE. This is usually caused by missing or incorrect storage drivers. %ComputerName; may now need to be manually restarted into the original operating system using the boot menu Disk hardware or File System on volume %VolumeDriveLetter; is not supported by Volume Shadow Copy Service. Select a set of valid domain accounts to add to this user role. To find out which job is locking the object, in the Jobs view, group by Status, and find the running or canceling job for the object. When the job is complete, try Ensure that the SQL Server service is running under a domain account or a computer account that has permission to access AD DS.For more information, see "Some applications and APIs require access to authorization information on account objects" in the Microsoft Knowledge Base at LinkId="121054". Try the If the problem persists, contact your network administrator. Specify a volume that exists on the source machine %ServerName;. If the configuration of the source machine changed, gather system information again by restarting the Convert Physical Server wizard. If the configuration of the source machine has recently changed, gather system information again by restarting the Convert Physical Server wizard. Exclude this volume from conversion. Or, if you are performing offline physical-to-virtual conversions, create a new folder under %StaticDriverPath; on the VMM computer and then copy all of the storage or networks drivers to the new folder. %ServerName; will be converted using an offline conversion. If you want to perform an online conversion exclude the volume %VolumeDriveLetter; in the Volume Configuration page and choose Online conversion in Conversion Options. VMM 2008 Error Codes / User Interface Error Messages Page 32

34 3231 Unable to convert the physical server. Virtual Machine Manager requires a host with Hyper-V or Virtual Server 2005 R2 SP The account %UserName; is not a domain account. Use the "Add hosts" action in the Administrator Console to add a host and then try the Enter a valid domain account name or click Add to select one, and then try the operation 3407 The entered URL is not valid. Enter a valid reporting server address in the Reporting settings in the Administration pane Not able to connect to the reporting server Error while connecting to the reporting server The folder containing Virtualization Reports was not found on the reporting server There is insufficient disk space on the volume %VolumeDriveLetter; to complete placement of the virtual machine The path %PathName; exceeds the maximum allowed length by %DiffFromMaxLimit; characters Unable to save the virtual machine configuration files because volume %VolumeDriveLetter; is marked as unavailable for placement Share name %ShareName; contains one or more characters that are not valid or has too many characters The portal host header %SspHeader; contains one or more characters that are not valid Either the domain account or the password you entered are not valid. Enter a valid reporting server address in the Reporting settings in the Administration pane. Ensure that Virtual Machine Manager management pack and its reports are installed on the Operations Manager server. Ensure that the Microsoft Virtualization Reports management pack is installed and the reports are present under Microsoft.Virtualization.Reports folder. Free %BinaryDiskSpaceRequired; of disk space on the volume %VolumeDriveLetter;, or choose a different volume to continue with the placement. The maximum length allowed in a path is %MaxLimit; characters. Enter a shorter path, and then try the Select a different save path for this virtual machine and then try the A share name cannot contain any of the following characters: /\[]=?*+;,<> : and cannot be longer than 80 characters. Enter a different library share name and then try the A portal host header name can contain only alphanumeric characters, and periods or dashes. Enter a different portal host header name and then try the Please enter a valid domain name, user name, and user password and then try the operation VMM 2008 Error Codes / User Interface Error Messages Page 33

35 10205 The domain account %UserName; is not a member of the local Administrators group Virtual Machine Manager cannot contact %ComputerName; because the credentials for %ComputerName; are missing The VHDDrive operation requires either -VirtualHardDisk or -PassThroughDisk parameters Unable to store virtual machine %VMName; on library server %ServerName;. The virtual machine contains SAN-attached disks and cannot be stored on a highly available library server Unable to migrate the virtual machine %VMName; because the processor is not compatible with the host %VMHostName; Unable to migrate the virtual machine %VMName; because the version of virtualization software on the host %VMHostName; (%TargetHostVSVersion;) does not match the version of virtualization software on the source host (%SourceHostVSVersion;). To be migrated, the virtual machine must be stopped and should not contain any saved state Unable to contact cluster service on %ComputerName; The VMM server was unable to impersonate the supplied credentials The number of processors requested on the virtual machine %VMName; (%Count;) exceeds the maximum supported by the host virtualization software (%MaxLimit;). Either add the domain account to Administrators group, or use another domain account that is in the local Administrators group. Provide credentials for %ComputerName; and then try the Specify the -VirtualHardDisk or - PassThroughDisk parameter. Select "Transfer over the network," and then try the To select the most suitable host for virtual machine %VMName;, use the Migrate Virtual Machine Wizard. The wizard rates all available hosts based on their suitability for this virtual machine. To select the most suitable host for virtual machine %VMName;, use the Migrate Virtual Machine Wizard. The wizard rates all available hosts based on their suitability for this virtual machine. Ensure that the cluster service is properly installed and running. Add the library server without adding any library shares.once that task has completed successfully add the library shares. Select a different host or reduce the number of processors on the virtual machine and then try the The number of network adapters Select a different host or reduce the number VMM 2008 Error Codes / User Interface Error Messages Page 34

36 requested on the virtual machine %VMName; (%Count;) exceeds the maximum supported by the host virtualization software (%MaxLimit;) The memory requested for the virtual machine %VMName; (%MemorySize; MB) is not within the range that the host virtualization software supports A DVD drive is attached to the SCSI bus on the virtual machine %VMName;. The virtualization software on the host only supports devices attached to the IDE bus The number of devices attached to the SCSI bus on the virtual machine %VMName; exceeds the maximum number supported by the host virtualization software (%MaxLimit;) The number of processors on the virtual machine %VMName; (%Count;) is greater than the number of processors on the target host (%MaxLimit;). The host must have an equal or greater number of processors than the virtual machine The virtual machine %VMName; is configured as highly available but the selected host is not a highly available host Host cluster %HostClusterName; is overcommitted This configuration causes the host cluster to become overcommitted The number of LUNs requested on the virtual machine %VMName; (%Count;) exceeds the number of LUNs available on the host (%MaxLimit;) The Network location %NetworkLocation; associated with the virtual machine %VMName; does not exist on host %VMHostName;. of network adapters on the virtual machine and then try the Select a different host or change the requested memory for the virtual machine to a value within the supported range (%MemorySizeMinLimit; - %MemorySizeMinLimit;), and then try the Select a different host or attach the DVD to the IDE bus and then try the Reduce the number of SCSI devices to %MaxLimit; or fewer and then try the Select a different host or reduce the number of processors on the virtual machine to %MaxLimit; or fewer. Try the Select a highly available host for the virtual machine and then try the Select a different highly available host and then try the Select a different highly available host and then try the Select a different host or reduce the number of LUNs on the virtual machine, and then try the Select a different host and then try operation VMM 2008 Error Codes / User Interface Error Messages Page 35

37 11011 The Network location %NetworkLocation; and tag %NetworkTag; associated with the virtual machine %VMName; does not exist on host %VMHostName; The virtual machine %VMName; is not configured as highly available but the selected host is highly available Unable to place virtual machine %VMName; on host %VMHostName; because the host's virtualization software does not support this virtual machine The projected CPU utilization will exceed the available CPU on the host The number of %NICType; network adapters requested on the virtual machine %VMName; (%Count;) exceeds the maximum number of %NICType; network adapters that the host virtualization software supports (%MaxLimit;) All of the volumes on %VMHostName; are marked as not available for placement There are no volumes available for placement. For clustered hosts, all shared storage is currently in use or not available. In addition, some of the volumes may be marked as unavailable for placement Virtual machine %VMName; cannot be placed on Hyper-V host %VMHostName; because it has checkpoints in a format incompatible with Hyper-V virtualization platform The network adapter associated with network location %NetworkLocation; and tag %NetworkTag; on host %VMHostName; is not connected The network adapter associated with network location %NetworkLocation; on host %VMHostName; is not connected. Select a different host and then try operation Select a non-highly available host for the virtual machine and then try the operation Select a different host and then try the Select a different host and then try the Select a different host or reduce the number of %NICType; network adapters on the virtual machine and then try the Select a different host or add more storage and then try the Select a different host or add more storage and then try the Select a different host and then try the Ensure that the network adapter is enabled and connected, and then try the operation Ensure that the network adapter is enabled and connected, and then try the operation VMM 2008 Error Codes / User Interface Error Messages Page 36

38 11035 There is no suitable network location for virtual machine %VMName; on host %VMHostName;. Ensure that at least one network adapter is enabled and connected Virtual machine %VMName; cannot be placed on host %VMHostName; because the host is a node in a host cluster that is managed by Virtual Machine Manager. Virtual Machine Manager does not support performing a physicalto-virtual conversion (P2V) or a virtualto-virtual conversion (V2V) to a target host that is in a host cluster There is no disk selected to pass through to a physical host drive Disk %DiskName; is selected multiple times for pass though to a physical host drive This virtual machine is currently paused. You must stop a virtual machine before it can be migrated User role %FriendlyName; already exists. Ensure that at least one network adapter is enabled and connected, and then try the Try the operation again, and select a host that is not in a host cluster. Select a disk and then try the Select a different disk and then try the Stop the virtual machine, and then perform the migration. Enter a different name for the user role and then try the The user role no longer exists. Close and reopen the Virtual Machine Manager Administrator Console, and then try the Cannot use Set-VMMUserRole with an Administrator profile. There can be only one Administrator user role The -ParentUserRole parameter is required for Set-VMMUserRole with a Delegated Administrator profile The -ParentUserRole specified must be a Delegated Administrator user role As a delegated administrator, you cannot view or edit user roles that are at a higher level. Modify the existing Administrator UserRole or create a new UserRole from DelegatedAdmin profile to delegate administration. Select the ParentUserRole parameter for the new user role Select UserRole for the DelegatedAdmin profile as the ParentUserRole and then try the Select a user role that is at a lower level The user role specified is not valid. Provide a valid value for User Profile. Valid values are: Administrator, DelegatedAdmin or SelfServiceUser. VMM 2008 Error Codes / User Interface Error Messages Page 37

39 11426 This virtual machine could not be deployed because it is not associated with any Self-Service user role The ownership for this virtual machine cannot be changed because the new owner is not a member of a user role that has access to this virtual machine The specified user role is not valid because owner %UserName; of this virtual machine is not a member of the specified user role Either the specified user role or the specified owner (%UserName;) for this virtual machine is not valid The user role specified cannot be applied to this virtual machine because no owner has been set for this virtual machine The specified parent user role is not a top-level user role This operation could not be completed because the virtual machine is not associated with any Self-Service user role The virtual machine cannot be created because a virtual machine name was not specified A library share path is required for users to store virtual machines to the library The Virtual Machine Manager server could not validate user %UserName; The Virtual Machine Manager server could not copy a required Hyper-V authorization file to %ServerName;. Contact your Virtual Machine Manager administrator to have this virtual machine associated with a user role that you are a member of. Either change the new owner to a user who has access to this virtual machine, or contact your Virtual Machine Manager administrator to request access for the user you want to own this virtual machine and then try the The User Role provided is invalid because the Owner ( %UserName; ) of this virtual machine is not a member of the specified user role. Changing User Role only Add %UserName; as a member of the user role and try again or provide a different user role or a different owner. Attempt to set the user role again, additionally providing an owner who is a member of the user role. Specify a top level user role as the parent. Contact your Virtual Machine Manager administrator to associate this virtual machine to a Self-Service user role of which you are a member. Enter a valid virtual machine name and then try the Select a library server and library share, or clear the "Allow users to store virtual machines in a library" check box. Contact your Virtual Machine Manager administrator to verify that there is a two-way trust relationship between the user domain and the domain of the Virtual Machine Manager server. Contact your Virtual Machine Manager administrator to verify that %ServerName; is running and connected to the network A VMware ESX Server host cannot be ESX hosts must be in a host group that maps VMM 2008 Error Codes / User Interface Error Messages Page 38

40 moved to the root host group Cannot implement PRO tip because it is not active Cannot dismiss PRO tip because it has been implemented or implementation is in progress. to a Datacenter node in VMware VirtualCenter. The root host group does not map to a Datacenter node. To be implemented, a PRO tip must have Active status. Do not attempt to implement a PRO tip that has %PROTipState; status. Do not attempt to dismiss a PRO tip that has %PROTipState; status Unable to find the specified PRO tip. Verify that the specified PRO tip has not been deleted Unable to connect to the Operations Manager root server, %OperationsManagerServer; The Virtual Machine Manager service does not have required credentials to access the Operations Manager SDK service on %OperationsManagerServer; Unable to verify the connection to the Operations Manager root server, %OperationsManagerServer; Discovery of PRO performance and usage data was terminated because the VMM 2008 Management Pack has not been imported into System Center Operations Manager Cannot implement PRO tip because no automatic recovery action is defined for the Operations Manager monitor that generated the tip Unable to open Windows PowerShell because the path to PowerShell.exe could not be found Unable to display Windows PowerShell script because Notepad could not be found Unable to import templates because no library path was selected. Ensure that the server exists and that System Center Operations Manager 2007 is installed, and then try the Add the VMM service account as an Administrator on the Operations Manager server, and then try the Ensure that the server exists, that System Center Operations Manager 2007 is installed on the server, and that Virtual Machine Manager has the appropriate rights to perform this action. Deploy the VMM 2008 Management Pack in System Center Operations Manager Review knowledge for the PRO tip for recommended actions to resolve the issue. Add the path to PowerShell.exe to the Path environment variable on the Advanced tab in Windows System Properties. Add the path to Notepad.exe to the Path environment variable on the Advanced tab in Windows System Properties. Select a library path and then try the You cannot open the VMM Ask your VMM administrator to assign the VMM 2008 Error Codes / User Interface Error Messages Page 39

41 Administrator Console because your user role in Virtual Machine Manager does not have access to any host groups. \n\nthis happens when an administrator is given a Delegated Administrator profile but is not assigned any host groups to administer You cannot add hosts to Virtual Machine Manager because your user role does not have access to any host groups.\n\nthis happens when an administrator is given a Delegated Administrator profile but is not assigned any host groups to administer This action does not allow an empty password VMM is unable to process one of the provided parameters for %CmdletName;. The parameter - %ParameterName; was passed in with the following value "%ParameterValue;" Invalid port number for %InputParameterTag; Unable to display Diagram view because the Operations Console for System Center Operations Manager 2007 cannot be opened Cannot add VMware ESX host %VMHostName; to Virtual Machine Manager because the host already is associated with a VMware VirtualCenter server (%VCSName;) that is managed by VMM The specified network address is not valid Cannot add VMware ESX host %VMHostName; to host group %HostGroupName; because the host group is not in a VMware VirtualCenter datacenter The specified pass-through disk %FilePath; does not exist on host %ServerName;. host groups that you will administer to your user role. Ask your VMM administrator to assign the host groups that you will administer to your user role. Enter the password. Try the If the issue persists, contact Microsoft Help and Support. Enter an integer from 1 through for the port. Install an Operations Console for Operations Manager 2007 on the Virtual Machine Manager server. To associate the VMware ESX host with a different VMware VirtualCenter server, first remove the host from VMM, and then add the host to VMM again, this time specifying the new VirtualCenter server. Specify a valid IPv6 network address. To add a VMware ESX host, you must add it within a VMware VirtualCenter datacenter. Select a host group that represents its VMware VirtualCenter datacenter or a child of that host group. Select an offline pass-through disk and then try the If you have recently changed your disk configuration, wait VMM 2008 Error Codes / User Interface Error Messages Page 40

42 approximately 30 minutes or you can manually refresh the properties selecting the host %ServerName; in the Hosts pane and run the refresh action The specified number of virtual processors (value %ProcessorInfo;) is not within a valid range for the virtualization software of host %VMHostName; Virtual Machine Manager encountered an error while connecting to the agent after restarting the computer %ComputerName; into Windows PE. This error may be due to missing WinPE drivers for local storage on the source machine The volume %VolumeDriveLetter; selected for physical-to-virtual conversion is not accessible from Windows PE. This is usually caused by missing or incorrect storage drivers in Windows PE. %ComputerName; may now need to be manually restarted into the original operating system using the boot menu Virtual Machine Manager encountered an error while connecting to the agent after restarting the computer %ComputerName; into Windows PE. This error may be due to missing Windows PE drivers for local storage or the network on the source machine Online physical-to-virtual conversion of a domain controller is not recommended A network location is required when overriding the network location The specified virtual network does not exist Access to the cluster %ComputerName; was denied. Select a number of virtual processors between %RangeStart; and %RangeEnd; and then try the Create a new folder under %StaticDriverPath; on the VMM machine and copy all of the storage or networks drivers for %ComputerName; to the new folder. Exclude this volume from conversion. Or, if you are performing an offline physical-tovirtual conversion, create a new folder under %StaticDriverPath; on the VMM computer and then copy all of the storage or networks drivers to the to the new folder. Create a new folder under %StaticDriverPath; on the VMM machine and then copy all of the storage or networks drivers for %ComputerName; to the new folder. Run the Convert Physical Server Wizard again, and choose the Offline Conversion option on the Volume Configuration page. Specify a network location and then try the Verify the virtual network name by refreshing the Host Properties dialogue box, go to the Hardware tab and click the Virtual Network option. Then try the Ensure that the specified credentials have access to query cluster resources and then try the VMM 2008 Error Codes / User Interface Error Messages Page 41

43 13805 Unable to contact cluster service on %ComputerName; Unable to run WMI query on cluster %ComputerName;. Ensure that the provided name is a cluster name or the computer name of a node in the cluster, and that the cluster is listed in Active Directory Domain Services. For a newly created cluster, you might need to wait for the cluster name to be added to Active Directory Domain Services. Ensure that the specified computer name is a cluster name and that the cluster service is properly installed and running. Command-Line Interface Error Messages The following table contains error messages that you might encounter when using the Windows PowerShell Virtual Machine Manager command shell. Error Messages Code Message 261 The parameter %InputParameterTag; is missing. 400 The server %ComputerName; is already associated with this Virtual Machine Manager server. 401 Virtual machine host %ComputerName; is not associated with this Virtual Machine Manager server. 402 Library server %ComputerName; is not associated with this Virtual Machine Manager server. 403 %ComputerName; is not a valid network computer name. Recommended Action Select a value for the parameter. Check the remote server name, and try the Check the virtual machine host name and then try the Check the library server name, and try the Only fully qualified domain names and NETBIOS computer names are valid. An IP address is valid only for hosts on a perimeter network, ESX hosts, and hosts joined to the domain by using an IPv6 address. Check the computer name, and try the 404 %ComputerName; cannot resolve with DNS. Ensure there is network communication with the DNS server. If the problem persists, contact your network administrator. VMM 2008 Error Codes / Command-Line Interface Error Messages Page 42

44 405 The credentials provided do not indicate a valid domain user account. 406 Access has been denied while contacting the server %ComputerName;. 407 The agent operation with server %ComputerName; was not successful. 408 %ComputerName; has an unsupported version of the Virtual Machine Manager agent installed. 409 %ComputerName; is already associated with a different Virtual Machine Manager server. A computer can only be associated with one Virtual Machine Manager server at a time. 1. Verify that the correct user name, a valid password, and the correct domain are entered and then try the operation \n2. Verify that the domain controller is operational and responding. 1. Verify that the specified user account has administrative privileges on %ComputerName;.\n2. Verify that DCOM access, launch, and activation permissions are enabled on %ComputerName; for the Administrators group. Use dcomcnfg.exe to modify permissions, and then try the Try the If the problem persists, ensure that the VMM server is able to communicate with the managed computer. Uninstall the Virtual Machine Manager agent using Add or Remove Programs on %ComputerName;, and then try the Remove the association of %ComputerName; from its current Virtual Machine Manager server or uninstall the Virtual Machine Manager agent using Add or Remove Programs on %ComputerName; and try the 410 Agent installation failed on %ComputerName;. Try the If the problem persists, install the agent locally and then add the managed computer. 411 Agent installation failed because an installation is already in progress on server %ComputerName;. 412 SCVMM cannot configure Virtual Machine Remote Client (VMRC) on host server %ComputerName;. 413 The files needed to install agent, version %SoftwareVersion;, are missing from the Virtual Machine Manager server %ServerName;. Wait for the installation to complete, and then try the Try the Reinstall the missing files by running Virtual Machine Manager Server Setup. 414 Agent installation could not access the 1. Verify that the selected user account VMM 2008 Error Codes / Command-Line Interface Error Messages Page 43

45 ADMIN$ share on server %ComputerName;. 415 Agent installation failed copying %SourceLocation; to %InstallLocation;. 416 Agent installation timed out while waiting on service %ServiceName; on %ComputerName;. 417 There is a Virtual Machine Manager agent that is not responding or not compatible on %ComputerName;. 418 Agent installation failed on %ComputerName; because WS-Management is not installed or it is disabled. 419 Agent uninstallation failed on %ComputerName; because Agent is not installed. 420 Agent installation failed on %ComputerName; because of an incompatible operating system version. 421 Agent installation failed on %ComputerName; because of a WS-Management configuration error. has administrative privileges on %ComputerName;.\n2. Verify the permissions on the ADMIN$ share of %ComputerName;. The ADMIN$ share must allow write access to the Administrator group.\n3. Verify that the system time on the Virtual Machine Manager server and the server %ComputerName; is synchronized with the system time on the domain controller. 1. Ensure %ComputerName; is online and not blocked by a firewall.\n2. Ensure that there is sufficient free space on the system volume.\n3. Verify that the ADMIN$ share on %ComputerName; exists. If the ADMIN$ share does not exist, reboot %ComputerName; and then try the Ensure that the Windows Installer service is running on %ComputerName; and try the Uninstall the existing agent and then try the Ensure that the Windows Remote Management service is enabled and running on the server %ComputerName;. If necessary, install the WinRM component from LinkId="84599". For more information, see the installation instructions in the VMM Planning and Deployment Guide. Verify that Agent is installed on the computer. Verify that %ComputerName; is running either Windows Server 2003 SP2 or Windows Server 2003 R2 operating system. In the Local Group Policy Editor (gpedit.msc), navigate to Computer Configuration\Administrative VMM 2008 Error Codes / Command-Line Interface Error Messages Page 44

46 Templates\Windows Components\Windows Remote Management (WinRM), and then ensure that there are no policy settings configured for WinRM Client or WinRM Service. 422 Machine %ComputerName; is not associated with this Virtual Machine Manager server. 423 Source machine is not associated with this Virtual Machine Manager server. 424 The file %FileName; that the parameter - %Parameter; points to was not found. 425 VMM was unable to import the user credentials from the security file. 426 The agent is not responding on the perimeter network machine %ComputerName; because either the agent is not installed; or %ComputerName; is not accessible from Virtual Machine Manager server. 427 Certificate path not specified during addition of host %ComputerName; on a perimeter network. 428 The agent cannot be uninstalled remotely from %ComputerName; without specifying administrator privileges for the machine. 431 The servers in domain %FriendlyName; cannot be enumerated. 432 Virtual Server installation was not successful on %ComputerName;. 433 The files needed to install Virtual Server are missing from Virtual Machine Manager server %ServerName;. 437 Service %ServiceName; could not be stopped on %ComputerName;. Check the machine name, and then try the Check the source machine name, and then try the Ensure that the required file exists and is accessible. Ensure that the security file is valid and the key used for encrypting the security file is correct, and then try the Verify that the agent is installed on the computer, %ComputerName; is accessible from the Virtual Machine Manager server, and then try the Specify the location of the certificate obtained during local agent install on the host. Specify the administrator privileges, and then try the Check the name, and then try the Verify that an incompatible version of Virtual Server is not already installed. If the error persists, restart %ComputerName;, and then try the To install the missing files, run Virtual Machine Manager Server Setup Stop the service locally in the Services MMC snapin by running services.msc on %ComputerName;, choose the service %ServiceName;, right-click and then select Stop. VMM 2008 Error Codes / Command-Line Interface Error Messages Page 45

47 438 Service %ServiceName; is not present on %ComputerName;. 439 VMM is unable to add the server %ComputerName; as a managed computer because the server is not listed in Active Directory Domain Services. 440 Virtual Machine Manager is unable to add the server %ComputerName; as a managed computer because the operating system is not supported. Managed computers must be running Windows Server 2003 SP2 or later. 441 Agent communication is blocked. On %ComputerName; the version of virtualization software or the VMM agent is unsupported. 444 %ComputerName; is a Virtual Machine Manager server. A Virtual Machine Manager server cannot be associated with another Virtual Machine Manager server. 445 Service %ServiceName; could not be started on %ComputerName;. 446 %ComputerName; is not a fully qualified domain name. 447 Agent installation failed on %ComputerName; because the supported version of Windows Remote Management (WinRM) is not installed. 448 The files needed to install Microsoft Core XML Services (MSXML) 6.0 are missing from Virtual Machine Manager server %ServerName;. 449 Microsoft Core XML Services (MSXML) 6.0 installation was not successful on %ComputerName;. Check that the service exists in the Services MMC snapin on %ComputerName; by running services.msc. Verify that the server name and the domain name are correct, and then try the Ensure that the host is running Windows Server 2003 SP2 or later. If the operating system was updated recently, Active Directory Domain Services updates might still be pending. Wait until Active Directory Domain Services updates run, and then add the host Update the agent and virtualization software, and then try the operation Uninstall the Virtual Machine Manager server from %ComputerName; using Add or Remove Programs on %ComputerName; and try the Start the service locally in the Services MMC snapin by running services.msc on %ComputerName;, choose the service %ServiceName;, right-click and then select Start. Ensure that %ComputerName; is a fully qualified domain name, and try the Download WinRM from LinkId="84599". To install the missing files, run Virtual Machine Manager Server Setup Verify that an incompatible version of MSXML is not already installed. If the error persists, restart %ComputerName;, and then try the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 46

48 450 The specified host name %FriendlyName; does not match the name in the security file. The name in the security file is %ComputerName;. 451 The Virtual Machine Remote Console (VMRC) certificate request could not be saved to %FileName;, since a file with that name already exists on the specified path. 452 Virtual Machine Remote Console (VMRC) certificate request could not be saved to %FileName;. 453 No Virtual Machine Remote Console (VMRC) certificate file %FileName; was found on the Virtual Machine Manager client. 454 Virtual Machine Remote Console (VMRC) certificate file %FileName; is not valid. 458 The Virtual Machine Manager agent could not be removed from %ComputerName;. Ensure that the host name is correct in the security file and try the operation Delete the existing file, or specify a different path. 1. Ensure that you have sufficient permissions to create %FileName;. 2. Ensure that the specified path is valid. 3. Ensure that the path does not include an incorrect value for file name, directory name, or volume label syntax. Ensure that you typed the path name correctly and that a certificate file exists on the specified path. Then try the Ensure that the file is a valid certificate file, and then try the Uninstall the Virtual Machine Manager agent using Add or Remove Programs on %ComputerName;. 459 Agent update failed on %ComputerName;. Try the If the error persists, reboot %ComputerName; and then try the 460 The file %FileName; that the parameter - %Parameter; points to exceeds the maximum size of %MaxLimit; characters. 461 Virtual Server installation was not successful on %ComputerName; because of the error: %DetailedErrorMessage; 462 Microsoft Core XML Services (MSXML) 6.0 installation was not successful on %ComputerName; because of the error: %DetailedErrorMessage; Ensure that the required file is valid and then try the Verify that an incompatible version of Virtual Server is not already installed. If the error persists, restart %ComputerName;, and then try the Verify that an incompatible version of MSXML is not already installed. If the error persists, restart %ComputerName;, and then try the 463 Agent installation failed on %ComputerName;. Ensure that %ComputerName; has Windows Installer version 3.1 or later installed, and then try the operation VMM 2008 Error Codes / Command-Line Interface Error Messages Page 47

49 464 Virtual Server cannot be installed because the driver for mounting virtual hard disks (vhdstor) is present on %ComputerName;. 465 The virtual machine configuration could not be added to %ComputerName; because the configuration file %FileName; could not be parsed correctly. It may be damaged. 466 System Center Virtual Machine Manager Workgroup Edition cannot manage more than five hosts. 467 System Center Virtual Machine Manager Workgroup Edition cannot manage more than five hosts. 468 The specified computer %ComputerName; is a Windows host cluster, which cannot be added if the domain of the host does not have a twoway trust relationship with the domain of the VMM server or if the host is on a perimeter network. 500 Could not retrieve configuration data from the virtual machine host %ComputerName;. 501 The virtual machine host %ComputerName; cannot be removed because one or more virtual machines are active on the virtual machine host. 502 The selected network adapter does not exist on the virtual machine host. Restart %ComputerName; and then try to install Virtual Server Ensure that the configuration file is valid and then try to register the virtual machine To manage more than five hosts, you must upgrade System Center Virtual Manage Manager. For information about upgrading, go to LinkId="117133" Remove some of the hosts that you are trying to add and then try the operation To manage more than five hosts, you must upgrade System Center Virtual Manage Manager. For information about upgrading, go to LinkId="117133". Add the cluster as a trusted domain host. Verify that Windows Management Instrumentation, Windows Remote Management (WS-Management), virtualization software, and Virtual Machine Manager Agent services are running on %ComputerName;. Then try the Remove all virtual machines from virtual machine host %ComputerName; using Remove-VM, and then try the Verify that the adapter is in the list obtained by running Get- VMHostNetworkAdapter -VMHost (Get- VMHost -ComputerName %ComputerName;). 503 The specified virtual network Run Get-VirtualNetwork and ensure VMM 2008 Error Codes / Command-Line Interface Error Messages Page 48

50 %VirtualNetworkName; does not exist. 504 The virtual network %FriendlyName; already exists on the virtual machine host. 505 Virtual Machine Manager was unable to create a new virtual network %FriendlyName;. 506 The virtual network name %VirtualNetworkName; contains a character that is not valid. 521 The lease renewal time must be less than the lease rebinding time. Also, the lease rebinding time must be less than IP address lease time. 522 The minimum value allowed for IP lease time is 60 seconds. 523 The minimum value allowed for lease rebinding time is 45 seconds. 524 The minimum value allowed for lease renewal time is 30 seconds. 525 Agent installation failed on %ComputerName; because of an incompatible operating system version. 526 Host configuration failed on %ComputerName; because no virtual machine paths are specified. 550 VMM cannot access registry key %RegistryKey;. 551 VMM cannot access registry key value %RegistryKeyValueName; under %RegistryKey;. 552 The registry key syntax %RegistryKey; is incorrect. 553 The type or name syntax of the registry key value %RegistryKeyValueName; under %RegistryKey; is incorrect. 554 Permissions have not been granted to access the registry key %RegistryKey;. that the virtual network is on the list. Check the virtual network name, and then try the Check the virtual network name, and then try the Check the virtual network name and then try the For a host that is running Virtual Server, a virtual network name cannot contain any of the following characters: *?:<>/ \" Enter a valid lease time, and then try the Enter a valid lease time, and then try the Enter a valid lease time, and then try the Enter a valid lease time, and then try the Ensure that %ComputerName; is running either Microsoft Windows XP or Windows Server 2003 operating system. Ensure that at least one virtual machine path is specified. Verify that the registry key exists, and then try the Verify that the registry key value exists, and then try the Ensure that the key is not empty, contains only valid characters and is less than 255 characters. Ensure that the type of value name is correct; the name is not empty, contains only valid characters and is less than 255 characters. Verify permissions on this registry key, and then try the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 49

51 555 The operation on the registry key %RegistryKey; was not successful. A system error occurred, such as deletion of the key, or an attempt to create a key in the LocalMachine root, or the nesting level exceeds VMM cannot delete the registry key %RegistryKey;. The subkey does not specify a valid registry subkey, has child subkeys or deletion of a root hive has been attempted. 606 Virtual Machine Manager cannot locate the specified answer file %SourceSysprepInfFile;. 608 Virtual Machine Manager cannot write to the Sysprep.inf file. 609 Virtual Machine Manager cannot detect a heartbeat from the specified virtual machine. Either the virtual machine is not running or Virtual Machine Additions is not installed. 610 Virtual Machine Manager was unable to find a value for the required Sysprep parameter %SysPrepEntry;. 611 Virtual Machine Manager cannot create the folder %DirectoryPath;. 612 Virtual Machine Manager cannot delete the folder %DirectoryPath;. 613 Virtual Machine Manager cannot delete the file %FileName;. 616 Specify the location of the virtual machine by its path. You cannot use a UNC name. 617 Virtual Machine Manager cannot find or cannot access the location %FolderPath; specified for the virtual machine. 619 The -ISO and -HostDrive parameters are mutually exclusive. You can specify a value for either the -ISO parameter or the -HostDrive parameter, but you cannot specify a value for both parameters in the same operation. Verify the registry key properties, and then try the Verify that the registry key is present, and then try the Ensure the specified answer file path is valid, and then try the Verify that there is sufficient disk space on the Virtual Machine Manager server, and then try the Verify the status of the virtual machine by connecting to it using Virtual Machine Remote Client (VMRC), and then try the Add the missing Sysprep parameter either to the answer file or to the operating system configuration, and then try the Ensure that you have specified a valid path, and then try the You need to delete the folder manually. You need to delete the file manually. Enter the location of the virtual machine by its path, and then try the Ensure that the path is valid, and then try the Review the command, and then try the 620 The DVD drive must be specified by the drive Review the parameter, and then try the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 50

52 letter, followed by a colon. 621 The -VirtualFloppyDisk and -HostDrive parameters are mutually exclusive. You can specify a value for either the - VirtualFloppyDisk parameter or the -HostDrive parameter, but you cannot specify a value for both parameters in the same operation. 622 The floppy drive must be specified by the drive letter, followed by a colon. 623 When the value for the -PhysicalAddressType Static parameter is specified, a Media Access Control (MAC) address for the - PhysicalAddress parameter must also be specified. 624 If the value for the -PhysicalAddressType Dynamic parameter is specified, you cannot specify a value for the -PhysicalAddress parameter. 625 The specified MAC address format is incorrect. The MAC address format is Channels are not available on the IDE bus for the addition of a new device. 627 An additional virtual hard disk (VHD) can be attached to only one virtual machine at a time. The VHD %FilePath; cannot be attached to the new virtual machine because it is already attached to the virtual machine %VMName;, which is located on the host %VMHostName;. 628 There are no available slots on the SCSI bus to add new devices. 629 The virtual machine must be stopped before a virtual hard disk can be added. 630 The computer name must be a valid IP address or a name containing letters and numbers. The computer name cannot contain spaces or any of the following characters `~!@#$%%^&*()=+[]{}\ ;:'",<>/?. 631 The product identification number must use the format xxxxx-xxxxx-xxxxx-xxxxx-xxxxx. Review the command, and then try the Review the parameter, and then try the Enter a MAC address for the missing parameter, and then try the operation Review the command, and then try the Enter a valid MAC address, and then try the If you are trying to add a virtual hard disk, add the disk to a SCSI bus, and then try the Specify an additional virtual hard disk that is not attached to any other virtual machine, and then try the operation The SCSI bus cannot support the addition of new devices. Stop the virtual machine, and then try the Specify a valid computer name, and then try the Specify a valid product identification number, and then try the operation VMM 2008 Error Codes / Command-Line Interface Error Messages Page 51

53 632 The passwords you have entered do not match. 633 You must enter valid values for the domain name, domain user, and domain password entries to join a domain. One or more of the values you have entered for joining the domain are not valid. 634 The workgroup name cannot contain more than 15 letters or numbers. The value you have entered is not valid. 635 Virtual Machine Manager is unable to securely store the password information on this machine. 636 Virtual Machine Manager is unable to retrieve previously stored password information. 637 Virtual Machine Manager is unable to find a value for one or more required Sysprep parameters, such as FullName, ComputerName, or ProductKey. 638 Virtual Machine Manager is unable to find a value for one or more required Sysprep parameters, such as FullName, ComputerName, or ProductKey. 639 Virtual Machine Manager does not support the specified processor type. 640 The virtual machine must be in either the Poweroff or Stored state before SCVMM can perform the specified hardware changes. 641 VMM cannot perform the specified media change because the virtual machine is currently in an error, transitional, or a failed state. 642 The virtual machine must be turned off before Virtual Machine Manager can update the network configuration changes. 643 Unable to set virtual machine memory to %MemorySize; MB. Enter the password Verify the values for the domain name, domain user, and domain password entries, and then try the operation To join a workgroup, enter a valid value for the workgroup name, and then try the Ensure that the Microsoft Cryptographic Service has been installed on the Virtual Machine Manager server and try the Either restore the key data from a previous backup or enter the information Ensure that all required values are specified, and then try the operation Verify the values are specified in the Sysprep script, and then try the Select a supported processor, and then try the Turn off the virtual machine or store it to the library, and then try the Change the state, and then try the Turn off the virtual machine, and then try the Ensure the virtual machine host has specified available memory, and then try the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 52

54 644 The specified host drive %DriveName; does not exist on the host machine. 645 The specified host drive %DriveName; does not exist on the host machine. 646 Slots are not available on the network adapters bus for the addition of new devices. Modify the virtual DVD drive property to connect to an existing host drive. Modify the virtual floppy drive property to connect to an existing host drive. The network bus cannot support the addition of new devices. 647 The timezone is not valid. Refer to the Sysprep documentation for valid values for timezone, and then try the 658 The bus location for the object %FriendlyName; at (%BusType;, %Bus;, %Lun;) is not valid. 659 Another device is already at the location (%BusType;, %Bus;, %Lun;). 660 LUN ID 7 is reserved for SCSI adapters and is not available for use. 661 This operation cannot be completed because the virtual machine must be turned off. 662 The library virtual hard disk does not support SCSI, IDE, bus or LUN switches. 663 The -Name parameter cannot be empty or contain spaces for object %ObjectType;. 664 A virtual hard disk %FileName; cannot be attached to the same virtual machine or template more than once directly or via differencing disk. 665 The swap operation requires a disk to be connected to a virtual machine or template. 666 To perform a swap operation both disks need to be connected to the same object. 667 The swap operation is not supported on virtual hard disks stored in the library. Ensure the bus location values are valid, and then try the Select another destination for the disk, and then try the Select another destination for the disk, and then try the Shutdown the virtual machine and try the Verify that you are using the correct command, and then try the operation Provide a valid name for the object, and then try the Attachment of a virtual hard disk to a virtual machine or template multiple times is not supported. Verify that there is a valid connection, and then try the Verify that both disks are connected to the same object, and then try the Verify that the virtual hard disks are stored in a valid location, and then try the 668 A SCSI adapter does not exist on bus %Bus;. Verify the contents of bus %Bus;, and then try the 669 The virtual machine must be run under a user account in order to use the -StartAction and - Use the -RunAsUserCredential to specify the user account, and then try VMM 2008 Error Codes / Command-Line Interface Error Messages Page 53

55 DelayStart parameters. 670 The -RunAsUserCredential command requires a valid account and password. 671 The -RunAsSystem and -RunAsUserCredential command cannot be specified at the same time. 672 The template being created should contain at least one virtual hard disk. 673 The Boot.ini file is not on specified boot virtual hard disk that Sysprep need to be run on. 674 The Boot.ini file does not contain the value for the entry Section = %SysprepSection; Key = %SysprepKey;. 675 Unable to run Sysprep because the boot virtual hard disk does not contain any volumes. 676 The Windows and System partitions are different. Sysprep is not supported. 677 This operating system %SoftwareVersion; is not supported when creating a template. 678 Sysprep binary %FileName; does not exist for Windows version %SoftwareVersion; in Folder %FilePath;. 680 Timeout occurred while waiting for Sysprep to finish processing on the virtual machine. 682 A template cannot be created from virtual machine %VMName;. 685 This job cannot be restarted until the virtual machine %VMName; is repaired. 686 The version of Virtual Server on host %VMHostName; is not the supported VS R2 SP1 version. 687 Virtual machine %VMName; creation cannot restart. To restart a virtual machine must be in the Creation Failed or Customization Failed the Enter a valid account and password, and then try the Run each command separately. Specify at least one virtual hard disk, and then try the Specify a valid boot virtual hard disk, and then run Sysprep. Specify a valid boot virtual hard disk, and then run Sysprep. Specify a valid boot virtual hard disk. Specify a virtual machine that has the same boot and windows partition, and then try the Select another virtual machine to create the template from, and then try the Add the missing Sysprep binaries for the specified Windows version in the specified folder, and then try the Ensure you are using the version of Sysprep binaries that match with virtual machine's Windows version, and then try the Stop or shut down the virtual machine, and then try the Run Repair-VM to complete the job. The selected virtual machine cannot run sysprep. Upgrade Virtual Server, and then try the Provide a valid virtual machine to restart the creation process. VMM 2008 Error Codes / Command-Line Interface Error Messages Page 54

56 state. 688 To join a domain both parameters; - JoinDomain and -JoinDomainCredential must be specified. 689 The -JoinWorkgroup and -JoinDomain parameters cannot be used together. 691 Virtual machine %VMName; cannot be cloned. A virtual machine must be in Poweroff or Stored state in order to be cloned. 692 Virtual Machine Manager cannot join %ObjectType; %FriendlyName; to the domain without a network adapter. 694 If you specify parameter -NoConnection, you cannot provide -VirtualNetwork. 695 Either user credentials are required to perform this operation or virtual machine has to be set to run as system. 696 A virtual SCSI adapter can only be attached to Lun ID 6 or Source template %FriendlyName; is not in a valid state. 698 An ISO %FileName; cannot be attached to the same virtual machine, template or hardware profile more than once. Verify that both parameters are included, and then try the operation Specify either -JoinWorkgroup or - JoinDomain parameters, and then try the Turn off the virtual machine or store it to the library, and then try the Add at least one network adapter to the virtual machine or template, and then try the Specify either -NoConnection or - VirtualNetwork parameter. Either use the -RunAsUserCredential to specify the user account or - RunAsSystem to specify system account, and then try the operation Review your command parameters and try the Select a template in that is in a valid state. Attach an ISO image to a virtual machine, template or hardware profile only once. Attachment of an ISO image to a virtual machine, template or hardware profile via multiple DVD drives is not supported. 706 Sysprep failed for virtual machine %VMName;. Try the 707 Cannot dismiss sysprep failure for virtual machine %VMName; as virtual machine is not recoverable. 708 Can only convert virtual hard disks belonging to a virtual Machine that is present on a virtual machine host. 709 Virtual hard disk conversion is supported only for virtual hard disks that are fixed or dynamically expanding. Retry sysprep or remove virtual machine. Select a virtual hard disk attached to a virtual machine on the host, and then try the Select a virtual hard disk that is either fixed or dynamically expanding, and then try the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 55

57 711 SCVMM cannot change the name of the virtual machine because the virtual machine is not in either a Poweroff or Stored state. 712 A virtual machine must be in either the Poweroff, Saved, or Stored state to change the RunGuestCredential virtual machine property. 713 SCVMM cannot modify StopAction property of the virtual machine because it is in either an unsupported, transitional, or a failed state. 714 SCVMM cannot modify the virtual machine because it is in either an unsupported, transitional, or a failed state. 715 The option %RepairOption; is not supported for repairing the virtual machine %VMName; in state %FromState;. 716 CPUReserve value (%CPUReserve;) cannot be greater than CPUMax value (%CPUMax;). 717 The compact virtual hard disk %FileName; operation timed out after waiting for %VHDActionTimeoutInHours; hours. 718 The convert virtual hard disk %FileName; operation timed out after waiting for %VHDActionTimeoutInHours; hours. 719 The create virtual hard disk %FileName; operation timed out after waiting for %VHDActionTimeoutInHours; hours. 722 The virtual machine cannot be repaired because the last job that ran on the virtual machine is no longer available. Turn off the virtual machine or store it to the library, and then try the Turn off the virtual machine, save the virtual machine state, or store the virtual machine in the library, and then try the If the virtual machine is in a transitional state, wait for the operation to complete, and then try the command If the virtual machine is in a failed or unsupported state, repair the failure, and then try the If the virtual machine is in a transitional state, wait for the operation to complete, and then try the command If the virtual machine is in a failed or unsupported state, repair the failure, and then try the >Use an option supported by the state %FromState;, and then try the Please review your parameters and run the command Try the Try the Try the Repair the virtual machine, using the dismiss option if it is available. Otherwise, copy the files of the virtual machine to a new location and recreate the VM. To find the associated files, use the Get-VM cmdlet from the command line to retrieve the VM object. View the properties of the VM object to retrieve the location of the files. 723 Unable to restart the specified job. Only the Use the Repair VM action to repair the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 56

58 most recent job that ran on the virtual machine %VMName; can be restarted. 728 The operation to expand virtual hard disk %FileName; timed out after %VHDActionTimeoutInHours; hours. 729 The specified size for virtual hard disk %FileName; must be larger than its current size and less than the maximum size supported by Hyper-V. 730 Parameters cannot be specified for the guest operating system because the selected template was created as a non-customizable template (-NoCustomization parameter). 733 File %FileName; was removed from Virtual Machine Manager, but it could not be deleted from host %VMHostName; because VMM does not have sufficient rights to delete this file. 735 Parameters cannot be specified for the guest operating system when creating a noncustomizable template. virtual machine. Retry the Specify a valid size and then try the Please retry the operation without specifying guest operating system parameters. If the fileis no longer needed, manually delete it from the host. Review the command, and try the 800 VMM cannot find %FilePath;. Ensure the path parameter value is valid, and then try the 801 VMM cannot find %ObjectType; object %FriendlyName;. 802 The %ObjectType; file %FilePath; is already in use by another %ObjectType;. 803 Virtual machine %FriendlyName; already exists on the virtual machine host %VMHostName; Ensure the library object is valid, and then try the Wait for the object to become available, and then try the Specify a new name for the virtual machine, and then try the operation 804 The template %FriendlyName; already exists. Specify a unique name for the template, and then try the 807 The file location path must be a shared path. Specify the shared path as \\servername\sharename, and then try the 808 VMM cannot access the specified file because access is denied. VMM must have the proper permissions to the file for access. 809 VMM cannot remove the virtual machine because it is in the %FromState; state. Change the file access permissions, and then try the Change the virtual machine's state, and then try the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 57

59 811 VMM cannot add a virtual hard disk that is associated with a virtual machine. 812 VMM cannot remove the disk because it is the parent of a differencing disk. 813 The specified owner is not a valid Active Directory Domain Services account. 814 Cannot remove virtual disk because a virtual machine is using this virtual disk. 815 VMM cannot remove this library object because a virtual machine, template, hardware or guest operating system profile is using it. Specify a virtual hard disk that is not associated with a virtual machine, and then try the Remove all differencing disks associated with the parent disk, and then try the Specify a valid Active Directory Domain Services account, and then try the To remove this virtual disk, remove this virtual disk object from the virtual machine using this virtual disk. To remove the library object, remove it from all virtual machines, templates, hardware and guest operating system profiles that are using it. 816 A valid name is required to complete this task. Specify a valid name. 817 VMM cannot add %FileName; as %ObjectType;. The file extension of %FileName; does not match the supported file extensions for %ObjectType;. Specify a file with a file extension that matches %ObjectType;, and then try the 818 VMM cannot find the library share. Specify a valid library share, and then try the 819 Library share %FriendlyName; already exists. Specify a unique library share name, and then try the 820 The path %SharePath; is not a share. Specify a valid path for the share, and then try the 823 VMM cannot compact a virtual hard disk in the Library. 824 VMM cannot link to this ISO because it is not a standalone ISO stored in a library. 825 VMM cannot remove this library share since %ObjectType; %FriendlyName; is referenced in both this library share and another library share. 826 Unable to add library share %SharePath; because the library share's local path, %FilePath;, is the parent or child folder of an existing library share. Compact the virtual hard disk on the virtual machine host instead. Store the ISO image in the library or link to an ISO image in the library, and then try the Remove %ObjectType; %FriendlyName; and then try the Use an independent share, and then try the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 58

60 827 Unable to perform this operation because the destination share, %SharePath;, either is not a library share in Virtual Machine Manager or is not present on library server %ServerName;. 828 The %ObjectType; "%FriendlyName;" already exists. 834 The path %FileName; is not a registered share path on the library server %ComputerName;. 835 SCVMM does not have permissions to access the share %ShareName; on the library server %ComputerName;. 842 VMM cannot expand a virtual hard disk in the Library Virtual machine %VMName; cannot be transferred. To be transferred, a virtual machine must be stopped, shut down, in a saved state or stored in the library. A virtual machine in a failed state cannot be transferred 1202 You cannot migrate a virtual machine to the location where it currently resides The server %VMHostName; does not contain any host bus adapter (HBA) ports. Fibre Channel SAN transfer cannot be used Virtual Machine Manager cannot transfer virtual machine %VMName; over the SAN because the host %VMHostName; does not have a Virtual Disk Service (VDS) hardware provider installed A Virtual Disk Service (VDS) error occurred on server %VMHostName; Virtual Machine Manager cannot transfer the virtual machine %VMName; over the SAN because the virtual machine resides on a volume that maps to a dynamic disk Virtual Machine %VMName; is on a volume which maps to multiple disks. SAN transfer cannot be used. Ensure the share path is on a library share on the specified library server, add the share to Virtual Machine Manager as a library share, or select a different library share. Specify a different name for the %ObjectType; being edited Specify a valid share path on %ComputerName;. Ensure that both Local System and Virtual Machine Manager Servers groups have full access to the share on %ComputerName;. Expand the virtual hard disk on the virtual machine host instead. Stop, shut down, or save the virtual machine. If the virtual machine is in a failed state, use "Repair virtual machine" to repair the virtual machine. Then try the Specify a new location to transfer the virtual machine, and then try the Transfer the virtual machine over the LAN. Instead, transfer the virtual machine over the LAN or install a VDS hardware provider on the host. Try the Transfer the virtual machine over the LAN, or see the Virtual Machine Manager Planning and Deployment Guide for information about using a SAN. Transfer the virtual machine over the LAN, or see the Virtual Machine Manager Planning and Deployment VMM 2008 Error Codes / Command-Line Interface Error Messages Page 59

61 Guide for information about using a SAN Virtual Machine %VMName; resides on a non SAN disk. SAN transfer cannot be used The Virtual Machine %VMName; is placed on a SAN which does not support globally unique identifiers for LUNs. SAN transfer cannot be used Unable to access Virtual Disk Service (VDS) 1.1 interface on server %VMHostName; Virtual Machine %VMName; is placed on a basic disk which contains other volumes. SAN transfer cannot be used Unable to mount volume at %FolderPath; on server %VMHostName; Virtual Machine %VMName; resides on a LUN, which cannot be found An error has occurred while dismounting the volume at location %FolderPath; The required version of Virtual Disk Service (VDS) is not installed on server %VMHostName; The files of virtual machine %VMName; reside on different LUNs. SAN transfer cannot be used The file system path %FolderPath; associated with virtual machine %VMName; is not valid. Transfer the virtual machine over the LAN, or see the Virtual Machine Manager Planning and Deployment Guide for information about using a SAN. Instead, transfer the virtual machine over the LAN. To finish installing VDS 1.1, restart %VMHostName; to complete the installation. Instead, transfer the virtual machine over the LAN, or see Virtual Machine Manager Help for information about using a SAN. Ensure that the path %FolderPath; exists and that the folder is empty. Ensure that another volume is not mounted at this path, and then try the Ensure that the LUN, which contains virtual machine %VMName;, is unmasked to virtual machine host %VMHostName;. Then try the operation For more information, check the event log of the virtual machine host, and then try the Install VDS 1.1 on the virtual machine host %VMHostName;, and then try the Instead, transfer the virtual machine over the LAN, or see Virtual Machine Manager Help for information about using a SAN. Ensure the virtual machine %VMName; exists and the path %FolderPath; is valid, and then try the 1220 The file %FileName; was not transferred Try the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 60

62 correctly Virtual Machine %VMName; cannot be transferred over the SAN because it contains virtual disks that are shared with other virtual machines There is insufficient disk space on the volume %SystemVolumeDriveLetter; on server %VMHostName; to complete the transfer Virtual machine %VMName; already exists on virtual machine host %VMHostName; Virtual machine %VMName; cannot be transferred because it is associated with two files with identical names - %SourceFile1;, %SourceFile2; The target location for a SAN transfer %FolderPath; cannot be on a FAT volume The server %VMHostName; cannot recognize the LUN that virtual machine %VMName; is placed on The server %VMHostName; cannot recognize the LUN that virtual machine %VMName; is placed on. Verify that the virtual machine does not contain differencing disks that are shared with other virtual machines or transfer the virtual machine over the LAN. Free %BinaryDiskSpaceRequired; MB of disk space on the volume %SystemVolumeDriveLetter; on server %VMHostName; to transfer virtual machine %VMName; to %FolderPath;. Transfer virtual machine %VMName; to a different host, and then try the Disassociate one of the files from the virtual machine %VMName; or rename the file by performing the following steps: 1. Disassociate the file from the virtual machine 2. Rename the file 3. Associate the file with the virtual machine. Specify a different target location on an NTFS volume, and then try the Check your Fibre Channel zoning policy to ensure that the server %VMHostName; can recognize the LUN virtual machine %VMName; is placed on. If you have recently changed your Fibre Channel configuration wait approximately 30 minutes and try the If server %VMHostName; is a virtual machine host you can manually refresh the properties by using the Refresh-VMHost cmdlet. Check your iscsi configuration to Ensure that the server %VMHostName; can connect to the iscsi target Virtual machine %VMName; is placed on. If you have recently changed your iscsi configuration, wait approximately 30 minutes and try the If server %VMHostName; is a virtual machine host you can manually refresh VMM 2008 Error Codes / Command-Line Interface Error Messages Page 61

63 the properties by using the Refresh- VMHost cmdlet There are multiple virtual machines %NameList; on the LUN that virtual machine %VMName; is placed on. SAN transfer cannot be used The server %VMHostName; does not have the Microsoft iscsi Initiator installed. iscsi SAN transfer cannot be used An error occurred while logging off the iscsi initiator on server %VMHostName; from target %IscsiTargetName; The iscsi initiator on server %VMHostName; is unable to log on to target %IscsiTargetName; The virtual machine %VMName; is exposed to a target which contains other LUNs. iscsi transfer is not possible The iscsi target %IscsiTargetName; is not visible to machine %VMHostName; The iscsi subsystem %FriendlyName; is not visible to machine %VMHostName; The virtual machine %VMName; cannot be transferred because it is located in a perimeter network The file %FileName; is already present on server %VMHostName; The specified target path %SharePath; is not on a VMM library share on server %VMHostName; Virtual Machine %VMName; resides on a LUN, which is not visible to the Virtual Disk Service (VDS) hardware provider on machine %VMHostName;. Transfer the virtual machine over the LAN. Transfer the virtual machine over the LAN. Check the event log of server %VMHostName; for more information. Verify that all open file handles on any of the disks of iscsi target %IscsiTargetName; are closed, and try the For more information, check the event log of server %VMHostName;, and then try the Transfer the virtual machine over the LAN. Check your iscsi configuration and then try the Check your iscsi configuration and verify that iscsi subsystem %FriendlyName; is visible to virtual machine host %VMHostName;, and then try the Ensure that the selected virtual machine is not in a perimeter network, and then try the Move the file %FileName; to a different location, and then try the operation Specify a location that is on a library share, and then try the Ensure that the Virtual Disk Service (VDS) Hardware provider is installed and running on machine %VMHostName;. Then try the operation VMM 2008 Error Codes / Command-Line Interface Error Messages Page 62

64 1248 VMM cannot access the file or folder %FileName; because it is encrypted The server name specified in the target path %SharePath; does not match the fully qualified domain name of the selected VMM library server - %VMHostName; Virtual Machine %VMName; cannot be transferred over the SAN because it contains an ISO - %FileName; that is shared with other virtual machines Virtual Machine %VMName; resides on a LUN, which does not have a volume on machine %VMHostName; The server %VMHostName; does not have an HBA which supports NPIV NPIV transfer cannot be used because the server %VMHostName; does not have a Microsoft MPIO solution installed NPIV transfer cannot be used because the virtual machine %VMName; is not stored on a LUN that is unmasked to a Virtual Port An unknown error occurred performing an NPIV operation on server %VMHostName; The physical port %PhysicalWWPN; on server %VMHostName; already has the maximum %MaxLimit; virtual ports NPIV transfer cannot be used because the physical port %PhysicalWWPN; on server %VMHostName; is connected to a fabric that does not support NPIV The creation of virtual port %VirtualWWPN; on server %VMHostName; failed due to lack of resources A virtual port with WWPN %VirtualWWPN; already exists on server %VMHostName; The format of the WWPN of virtual port %VirtualWWPN; is not valid. Remove the encryption from file or folder %FileName; and retry the operation. Specify the FQDN of the library server in the target path, and then try the Ensure the virtual machine does not contain an ISO that is shared with other virtual machines, or transfer the virtual machine over the LAN. If the LUN was recently moved, wait for the volume on the LUN to arrive and then try the If server %VMHostName; contains an HBA that supports NPIV, ensure that the right version of firmware and driver are installed, or transfer the virtual machine over the LAN. Transfer the virtual machine over the LAN. Transfer the virtual machine over the LAN. Try the Select a different server and try the operation again Select a different server and try the operation again Ensure that server %VMHostName; has enough memory and try the operation again Select a different server and try the Specify a valid WWPN and then try the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 63

65 1261 An NPIV operation failed on server %VMHostName; because the SAN link is not operational The virtual port %VirtualWWPN; does not exist on server %VMHostName; The format of the tag of the virtual port %VirtualWWPN; - %VirtualTag; is not valid The format of the symbolic name of the virtual port %VirtualWWPN; - %VirtualSymbolicName; is not valid The format of the WWNN - %VirtualWWNN; of the virtual port %VirtualWWPN; is not valid The format of the WWPN of the physical port - %PhysicalWWPN; of virtual port %VirtualWWPN; is not valid The HBA %AdapterPNPInstanceName; was not found on server %VMHostName; Virtual machine %VMName; could not be moved to virtual machine host %VMHostName; using this cluster configuration Unable to move virtual machine %VMName; over LAN because pass-through disks are attached. Ensure that the server %VMHostName; is connected to the SAN and then try the Ensure that the virtual port %VirtualWWPN; exists on server %VMHostName; and then try the Specify a valid tag and then try the Specify a valid symbolic name and then try the Specify a valid WWNN and then try the Specify a valid WWPN and then try the Ensure that the adapter exists and then try the Check the cluster configuration and then try the Convert the pass-through disks to virtual hard disks. Otherwise, remove the pass-through disks and then try the 1270 %DetailedErrorMessage; Try the 1271 %DetailedErrorMessage; Try the 1272 Virtual machine %VMName; could not be moved to virtual machine host %VMHostName; because the target path was not specified Virtual machine %VMName; could not be moved because it has checkpoints Saved Virtual machine %VMName; cannot be transferred over the SAN because it has passthrough disks Virtual machine %VMName; could not be moved to Hyper-V host %VMHostName; Specify a valid target path and then try the Remove all of the checkpoints and then try the Delete the saved state and then try the Remove all of the checkpoints and then try the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 64

66 because it has checkpoints Virtual machine %VMName; cannot be transferred. Volume %SystemVolumeDriveLetter; on server %VMHostName; is unavailable for placement Virtual machine %VMName; cannot be moved to host %VMHostName;. The source and destination hosts have incompatible virtualization software Virtual machine %VMName; could not be moved because it has snapshot virtual hard disks %VMName; could not be migrated because it is a VMware template Virtual machine %VMName; could not be moved because it has checkpoints. Checkpoints are not supported for VMware virtual machines VMM cannot transfer the virtual machine %VMName; over the SAN because this virtual machine is placed on multiple LUNs of different SAN types Unable to migrate virtual machine %VMName; to host %VMHostName; over the SAN because SAN transfers between clustered and nonclustered hosts are not supported Virtual Machine Manager cannot perform hardware configuration changes on virtual machine %VMName; because it has snapshots or saved state. This functionality is not supported in the VMM library for Hyper-V virtual machines with saved state or snapshots Virtual machine %VMName; on %VMHostName; could not be stored because it is in saved state Virtual machine %VMName; on %VMHostName; could not be stored because it has multiple virtual hard disks with the same name %FileName; Virtual machine %VMName; cannot be migrated to or from VMware ESX Server host Select a volume that is available for placement. Use a different destination host. Remove all of the checkpoints, merge the snapshot virtual hard disks (.avhd), and then try the Select a virtual machine instead of a template and try the Remove all of the checkpoints and then try the Ensure that virtual machine is placed on single type of SAN LUN or transfer the virtual machine over the LAN. Transfer the virtual machine over the LAN. Deploy the virtual machine to a Hyper-V host and then try the Discard the saved state and then try the Rename the virtual hard disks to have unique names and then try the Retry the operation after the host is out of maintenance mode. To end VMM 2008 Error Codes / Command-Line Interface Error Messages Page 65

67 %VMHostName; because the host is in maintenance mode You do not have the permission required to perform this operation Cannot locate the user role because it no longer exists The template %FriendlyName; has already been added to this user role Virtual Machine Manager cannot find a domain account for member %UserName; VMM is unable to process one or more of the provided cmdlet parameters VMM is unable to connect to the Virtual Machine Manager server %ServerName; because the specified computer name could not be resolved Unable to connect to the Virtual Machine Manager server %ServerName;. The Virtual Machine Manager service on that server did not respond Unable to connect to the Virtual Machine Manager server %ServerName;. The attempt to connect timed out You cannot access Virtual Machine Manager server %ServerName; You cannot contact the Virtual Machine Manager server. The credentials provided have insufficient privileges on %ServerName;. maintenance mode, use VMware VirtualCenter. Contact the Virtual Machine Manager administrator to obtain the appropriate permissions. Close and reopen Windows PowerShell, and then try the Select a different template, and then try the The user role member must have an Active Directory Domain Services account. Try the operation again with a valid domain account. Type Get-Help %CmdletName; -full to view a list of defined parameters and complete descriptions. Then try the Ensure that the computer name is correct, and then try the operation If the problem persists, contact your network administrator. Verify that Virtual Machine Manager has been installed on the server and that the Virtual Machine Manager service is running. Then try to connect If the problem persists, restart the Virtual Machine Manager service. 1) Verify that %ServerName; is online and can be accessed from your computer.\n2) If a firewall is enabled on %ServerName;, ensure that it is not blocking requests for TCP port %RemoteUIPort;. Contact the Virtual Machine Manager administrator to verify that your account is a member of a valid user role and then try the Ensure that your account has access to the Virtual Machine Manager server %ServerName;, and then try the 1606 Unable to connect to the Virtual Machine Verify that the server name and port VMM 2008 Error Codes / Command-Line Interface Error Messages Page 66

68 Manager server %ServerName; on port %RemoteUIPort; You cannot contact the Virtual Machine Manager server. The credentials provided have administrator privileges instead of Self- Service only privileges on %ServerName; The connection to the Virtual Machine Manager server %ServerName; was lost Unable to retrieve the result of the job because the connection to the Virtual Machine Manager server %ServerName; was lost. The job will continue running on %ServerName; until it completes VMM is unable to perform this operation without a connection to a Virtual Machine Manager server Unable to start VMMService because the VMM database has more than five hosts. number are correct. Use the troubleshooting mode of the Self-Service portal, and then try the Ensure that %ServerName; is online and that you can access the server remotely from your computer. Then connect to %ServerName; and try the command again using the new connection. Or, you can ensure that the Virtual Machine Manager service is started on %ServerName;. Then connect to %ServerName; and try the command again using the new connection. If the command fails again because of a connection failure, restart the Virtual Manager service and then try the 1) Verify that %ServerName; is online and can be remotely accessed from your computer.\n2) Verify that the Virtual Machine Manager service is started on %ServerName;. If the problem persists, restart the Virtual Machine Manager service.\n\nto find out the result of the job, re-connect to the server, and run the following cmdlet:\nps> Get-VMMServer %ServerName; Get-Job where { $_.ID -eq "%TaskID;"} Use the Get-VMMServer cmdlet or the - VMMServer parameter to connect to a Virtual Machine Manager server. For more information, type at the command prompt: Get-Help Get- VMMServer -detailed. VMM Workgroup Edition can manage a maximum of five hosts. Uninstall the Virtual Machine Manager server using the "Remove data" option, or upgrade VMM Workgroup Edition to manage more than five hosts. Find information on upgrading at LinkId="94662". VMM 2008 Error Codes / Command-Line Interface Error Messages Page 67

69 1617 Unable to log on by using the specified credentials Unable to log on because a connection could not be established. Verify that the credentials specified are correct and then try logging on Contact the Virtual Machine Manager administrator to verify that the user account is still active and then try logging on 1619 Unable to log on because access was denied. Contact the Virtual Machine Manager administrator to verify that the Self- Service Portal Web site is running under the NETWORK SERVICE identity and that no restrictions have been placed on this account that would prevent impersonation The Virtual Machine Manager service on the %ServerName; server stopped while this job was running. This may have been caused by a system restart. Restart the job by running the following command:\n\nps> Restart-Job -Job (Get-VMMServer %ServerName; Get- Job where { $_.ID -eq "%TaskID;"}) 1701 The job was stopped by the user %UserName;. Restart the job by running the following command:\n\nps> Restart-Job -Job (Get-VMMServer %ServerName; Get- Job where { $_.ID -eq "%TaskID;"}) 1703 Unable to start the cmdlet %CmdletName; for JobGroup %TaskID;. One or more of the cmdlets is not valid for inclusion in that JobGroup. For a description of the cmdlets in this type of JobGroup, see the help for cmdlet %CmdletName; The %JobName; job cannot be restarted. Wait for the object to be updated automatically by the next periodic %JobName; job The %JobName; job cannot be canceled. Wait for the job to finish The %JobName; job requires alternate user credentials before it can be restarted The selected action could not be completed because the virtual machine is not in a state in which the action is valid The specified action could not be performed on virtual machine %VMName;. The request to change the state timed out. Restart the job by supplying the credential parameter to the Restart-job cmdlet. Check the state of the virtual machine, and verify that the selected job can be run on a virtual machine in that state. Verify that the virtual machine is online, and then run the command 1733 Could not refresh virtual machine %VMName;. Ensure that the virtual machine exists and that the WMI service is running on virtual machine host %VMHostName;, and then try the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 68

70 1735 The virtual machines cannot be shut down because Virtual Guest Services is not installed on the guest operating system: %ObjectList;, or because the installed Virtual Guest Services does not support shutting down of the guest operating system that is running on the virtual machine The virtual machine %VMName; cannot be stored to a library server because its host is on a perimeter network The virtual machine %VMName; cannot be migrated to a different host because its current host is on a perimeter network The host group name contains a character that is not allowed (*?:<>/ \") Unable to find the specified host group. The host group name may be incorrect, or the host group may have been moved or deleted Unable to assign the name %VMHostName; to this host because this name is already in use Unable to assign the host group the name %HostGroupName; in the specified path because another host group at the same level already has that name Unable to modify host group %HostGroupName; because the host group has been deleted Unable to delete host group %HostGroupName; because the host group is not empty. The host group may have hosts assigned to it, or hosts may be assigned to child host groups of this host group. To shut down, you must install Virtual Guest Services that support the shutting down of the guest operating system. Virtual machines cannot be transferred from hosts on perimeter networks because of security concerns. For more information about how to add a host in the perimeter network go to Virtual Machine Manager Help. Virtual machines cannot be transferred from hosts on perimeter networks because of security concerns. For more information about how to add a host in the perimeter network go to Virtual Machine Manager Help. Specify a valid host group name. Verify that the host group name is correct, that the host group exists on the Virtual Machine Manager server, and that the host group is in the specified host path. Specify a unique name for the host, and then try the Specify a unique name or location for the host group, and then try the To update the list of host groups, restart the Virtual Machine Manager service, or wait until the host groups list is automatically refreshed. Remove all hosts from this host group and from any child host groups that the host group contains. Then retry this command Unable to move a host group to itself. Specify a different parent host group for the host group %HostGroupName;. VMM 2008 Error Codes / Command-Line Interface Error Messages Page 69

71 1757 Unable to move this host group to the %HostGroupName; host group because the specified host group is a child of this host group Virtual machine %VMName; cannot be cloned or migrated. To be cloned or migrated, a virtual machine must be stored in the library or turned off To be stored in the library, the virtual machine must be stopped or in a saved state Could not find the specified virtual machine checkpoint Virtual machine %VMName; cannot be used for any checkpoint actions. For checkpoint actions, a virtual machine must be running, stopped, paused or in a saved state A new checkpoint for virtual machine %VMName; cannot be created because it exceeds the maximum of %Count; checkpoints allowed The Virtual Machine Manager database %DatabaseName; could not be backed up at %FolderPath; Failed to recover database %DatabaseName; from location %FileName; to SQL server. The SQL error is:\n%detailederrormessage; 2210 The path %FileName; specified for Virtual Machine Manager database backup file is not valid An error has occurred while trying to remove all connections to database %DatabaseName;. Choose a different host group to be the new parent of the %HostGroupName; host group. Stop or shut down the virtual machine, and then try the Save state, stop or shut down the virtual machine, and then try the Ensure the specified virtual machine checkpoint exists and try the operation Ensure that the virtual machine is running, stopped, paused or in a saved state, and then try the command To create a new checkpoint for virtual machine %VMName;, remove an older checkpoint. Ensure that the specified folder exists, is not a root directory and is accessible to the SQL server. Ensure that the specified file is a valid VMM database backup. Ensure that the specified path is valid and that the Virtual Machine Manager database backup file exists on that path. Ensure that the SQL Server service can be started and that you have permissions to query the SQL Server The command is not valid. Check the specified parameters and try the command 2213 There are no virtual hard disks attached to %VMName; Checkpoint actions on virtual machine %VMName; are unsupported because one or To create a checkpoint, add a virtual hard disk to the virtual machine, and then try the Ensure that the virtual machine doesn't share any hard disks with other virtual VMM 2008 Error Codes / Command-Line Interface Error Messages Page 70

72 more hard disks are shared with other virtual machines. The shared hard disks are: %ObjectList; Checkpoint creation on virtual machine %VMName; is unsupported because the virtual machine contains virtual hard disk %FileName;, and the path length of the checkpoint disk for this hard disk will exceed %MaxLimit; characters Checkpoint actions can be performed only for virtual machines that are on a host. Virtual machine %VMName; is in the library A new checkpoint cannot be created for virtual machine %VMName; because it is attached to one or more pass-through disks 2221 A new checkpoint cannot be created for virtual machine %VMName;. The virtualization software on host %VMHostName; does not allow a new checkpoint to be created for a virtual machine that is paused A new checkpoint cannot be created for virtual machine %VMName;. The virtualization software on host %VMHostName; does not allow a checkpoint name that exceeds %MaxLength; characters A new checkpoint cannot be created for virtual machine %VMName; on host %VMHostName; because virtual machine %VMName; has one or more virtual hard disks attached to a shared SCSI adapter The specified path is not a valid share path on %ComputerName;. machines. Transfer the virtual machine to a location where the path is shorter, or reduce the length of the virtual hard disk's filename and try the operation Place the virtual machine on a host and then try the Ensure that the virtual machine is not attached to any pass-through disks and then try the command Ensure that the virtual machine is running, stopped, or in a saved state and then try the Specify a shorter checkpoint name and try the Ensure that virtual machine does not have any virtual hard disks attached to shared SCSI adapters and then try the Specify a valid share path on %ComputerName; to the virtual machine to be saved, and then try the 2406 VMM is unable to add host %ComputerName;. 1) Verify that the server name and the domain name are correct.\n2) Verify that the host is running Windows Server 2003 SP2 or a later version. If the operating system was updated recently, Active Directory Domain Services updates may still be pending. In that case, wait until Active Directory Domain Services updates run, and then add the host The update interval is VMM 2008 Error Codes / Command-Line Interface Error Messages Page 71

73 determined by the Active Directory replication policy for the domain Virtual Machine Manager is unable to find host %ComputerName;. The specified computer name contains characters that are not valid Virtual hard disks assigned to the IDE channel cannot be bigger than 127 GB Unable to connect to the database because of a fatal database error. It is unlikely that the database itself has been damaged. Verify that computer name does not contain * / \ ( or ), and then try the If a larger drive is required, use the SCSI bus, and then try the Review the event log and take appropriate action. Ensure that SQL Server is running Unable to connect to the VMM database. Ensure that the SQL Server is running and configured correctly Database integrity is in question because of a hardware or software problem Unable to connect to the VMM database because the database is in an inconsistent state. Contact an experienced SQL administrator whenever this error occurs. Look at Windows Event Log for troubleshooting. Run DBCC CHECKDB to determine the extent of the damage. It is possible that the problem is in the cache only and not on the disk itself. If so, restarting SQL Server corrects the problem. Otherwise, use DBCC to repair the problem. In some cases, it may be necessary to restore the VMM database. Contact an experienced SQL administrator whenever this error occurs. In some cases, it may be necessary to restore the VMM database. If the problem persists, contact Microsoft Help and Support Database operation failed. Ensure that the SQL Server is running and configured correctly, and try the 2605 Unable to connect to the VMM database because of a general database failure Unable to perform the job because one or more of the selected objects are locked by another job The virtual machine name contains a character that is not allowed (*?:<>/ \"). Ensure that the SQL Server is running and configured correctly, then try the Either cancel those running jobs, or wait for them to complete, before trying this action Specify a valid virtual machine name. VMM 2008 Error Codes / Command-Line Interface Error Messages Page 72

74 2838 An unknown error occurred attempting to access a virtual hard disk image %FileName; on the %ServerName; server The virtual hard disk image %FileName; is not valid on the %ServerName; server A virtual network with the given ID could not be found on the %ServerName; server. This virtual network might be required as part of another object The value provided for the MAC address is not valid or is an incorrectly formatted address for the VM %VMName; on the %ServerName; server VMM cannot complete the Virtual Server operation on the %ServerName; server VMM cannot complete the Virtual Server operation on the %ServerName; server because of the error: %VMAsyncTaskErrorMessage; Ensure the file %FileName; is actually a virtual hard disk image. Ensure that the file has the ".vhd" virtual hard disk image extension and that the file is actually a virtual hard disk image. If you are attaching it to an IDE bus, the maximum disk size is 127GB. Ensure that the virtual network has not been removed or deleted, and then try the Enter a valid unicast MAC address in the format xx-xx-xx-xx-xx-xx. Check the Windows Event Log on the %ServerName; server to determine the cause of the error and make corrections. Then try the operation Resolve the issue in Virtual Server and then try the 2900 An internal error has occurred. Restart the agent on the machine %ServerName;, and then try the 2901 The operation did not complete successfully because of a parameter or call sequence that is not valid There is not enough space on the disk to create %FileName; on the %ServerName; server VMM could not locate the specified file %FileName; on the %ServerName; server. This file might be required as part of another object VMM could not find the specified path %FileName; on the %ServerName; server. Ensure that the parameters are valid, and then try the Create additional disk space on the volume containing %FileName;, and then try the Ensure that you have specified a valid path parameter, and that all necessary files are present. Try the operation Ensure that you have specified a valid file name parameter, and then try the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 73

75 2905 The file name, folder name, or volume label syntax %FileName; is incorrect on the %ServerName; server The specified path %FileName; is not valid on the %ServerName; server The file name of file %FileName; exceeds the maximum path length of 260 characters on %ServerName; The file %FileName; cannot be accessed because it is in use by another process on the %ServerName; server VMM cannot create the file %FileName; because the file name already exists on the %ServerName; server VMM does not have appropriate permissions to access the resource %FileName; on the %ServerName; server Insufficient resources are available to complete this operation on the %ServerName; server An internal error has occurred trying to contact an agent on the %ServerName; server A generic Virtual Server exception has occurred on the %ServerName; server The connection to the %ServerName; server cannot be established The WS-Management service cannot process the request. Object not found on the %ServerName; server VMM is unable to complete the request. The connection to the agent %ServerName; was lost Virtual Machine Manager cannot process the request because an error occurred while Ensure that the path name does not contain the characters (\ / : *? " < > ), and then try the Ensure that you have specified a valid path, and then try the Specify a valid path, and then try the Wait until the other process is completed, and then try the operation Specify a unique file name, and then try the Ensure that Virtual Machine Manager has the appropriate rights to perform this action. Ensure that the virtual machine host has sufficient memory and disk space to perform this action. Try the operation Ensure the agent is installed and running. Ensure the WS-Management service is installed and running, then restart the agent. Try the Ensure the server is up and running along with the virtualization service. Ensure that the agent is installed and running. If the error persists, reboot %ServerName; and then try the Ensure that the WS-Management service and the agent are installed and running and that a firewall is not blocking HTTP traffic. If the error persists, reboot %ServerName; and then try the Log in by using an account on the same domain as the VMM server, or by using VMM 2008 Error Codes / Command-Line Interface Error Messages Page 74

76 authenticating %ServerName;. Possible causes are:\n1) The specified user name or password are not valid.\n2) The Service Principal Name (SPN) for the remote computer name and port does not exist.\n3) The client and remote computers are in different domains and there is not a two-way full trust between the two domains The folder name %FileName; is not valid on the %ServerName; server The destination file %FileName; already exists or the destination device is not ready on the %ServerName; server An I/O error occurred while opening the file %FileName; on the %ServerName; server VMM cannot complete the operation on the file %FileName; on the %ServerName; server. One of the following system errors occurred: a file is read-only, the specified path is a directory, or Virtual Machine Manager does not have the required permissions VMM is unable to create a temporary file on the %ServerName; server. A unique temporary file name is not available A malformed response was received trying to contact the agent on %ServerName; server Unable to complete the request. Operation on the %ServerName; server timed out The device used to access the specified path %FileName; is not ready on the %ServerName; server. an account on a domain that has a twoway full trust with the domain of the VMM server, and then try the operation If this does not work, purge the Kerberos tickets on the VMM server by using kerbtray.exe, available at LinkId="93709". Then, reset the SPN for %ServerName; by using setspn.exe available from LinkId="93710". If this still does not fix the problem, make %ServerName; a member of a workgroup instead of a domain, restart the computer, rejoin the domain, and then try the operation Ensure that %FileName; is a valid folder name, and then try the Ensure that you have specified a valid path, delete the file if it exists, and then try the Ensure that you have specified a valid path, delete the file if it exists, and then try the Ensure that the path is valid and VMM has the appropriate rights to perform this action. Ensure that the system has enough resources and the appropriate rights to proceed, and then try the operation Ensure the agent is installed and running. If the agent is running, restart the agent and verify that WS- Management is installed correctly. Try the Insert the appropriate media into the available device or specify a different path, and then try the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 75

77 2926 Logon failure. Unknown user name or bad password on the %ServerName; server A Hardware Management error has occurred trying to contact server %ServerName; The specified logon credentials are not valid on the %ServerName; server VMM could not resolve the specified file %FileName; on the %ServerName; server The network path %FileName; was not found on the %ServerName; server VMM is unable to complete the requested file transfer. The connection to the HTTP server %BITSServerName; could not be established VMM is unable to complete the request. The connection to the agent on machine %ServerName; has been lost VMM is unable to complete the requested file transfer. The HTTP server %BITSServerName; returned access denied VMM is unable to complete the requested operation because there are no logon servers available VMM is unable to complete the requested operation because the server name %ServerName; could not be resolved Unable to connect to the Virtual Server service on the server %ServerName; A malformed response was received trying to contact server %ServerName; (%DetailedErrorMessage;) Virtual Machine Manager cannot complete the VirtualCenter action on the server %ServerName; because of the following error: Set a valid username and password and try the Check that WinRM is installed and running on server %ServerName;. For more information use the command "winrm helpmsg hresult". Set a valid domain username and password and try the Ensure that you have specified a valid file name, then try the Ensure that the share name provided is valid and then try the Ensure that the HTTP service and/or the agent on the machine %BITSServerName; are installed and running and that a firewall is not blocking HTTPS traffic. Ensure that the WS-Management service and the agent are installed and running and that a firewall is not blocking HTTP traffic. Ensure that the HTTP service and/or the agent on the machine %BITSServerName; are installed and running. Ensure that the domain controller is up and running and that you have access to it. Try the If the problem persists, contact your network administrator. Ensure that the Virtual Server service and the Virtual Machine Manager Agent are installed and running on the server %ServerName;. Ensure that the communication is set up properly. Resolve the issue and then try the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 76

78 %DetailedErrorMessage; Virtual Machine Manager cannot complete the VirtualCenter action on server %ServerName; because of the following error: %DetailedErrorMessage; (%Value;) Virtual Machine Manager cannot complete the VirtualCenter action on server %ServerName; because of the following error: %DetailedErrorMessage; (%Value;) Virtual Machine Manager cannot complete the VirtualCenter action on server %ServerName; because of the following error: %DetailedErrorMessage; Virtual Machine Manager cannot complete the VirtualCenter action on server %ServerName; because of the following error: %DetailedErrorMessage; (%Value;) %FileName; cannot be created on server %ServerName; because the target volume is not set to "Available for placement." 2953 VMware ESX Server host %ServerName; is not in the same VirtualCenter as host %VMHostName; The virtual machine %VMName; cannot be started because the run under credentials are not valid on the %ServerName; server The credentials supplied for the virtual machine to run under are not valid VMM cannot open the specified VHD file %FileName; on the %ServerName; server VMM failed to mount VHD file %FileName; on the %ServerName; server. A timeout occurred. This error occurs when the key, name, or identifier for the element that you are trying to add already exists for an element in the collection. Provide unique values for those parameters and then try the This error occurs when a function contains an invalid argument. Resolve the issue and then try the operation This error occurs when a referenced component of a managed object - either a data object type (such as a role or permission) or a primitive (such as a string) - cannot be found. Resolve the issue and then try the This error occurs when an operation is denied access because of insufficient privileges on a managed object. Resolve the issue and then try the operation Specify a different target volume or set the target volume to "Available for placement" and then try the operation Specify a different server and then try the Set the run under credentials for %VMName; to valid credentials and try the Enter a valid account and password, and then try the Ensure that the file is present and accessible. Unmount the VHD file by using vhdmount.exe if the file is mounted. Try the Check Device Manager/System Devices to make sure that Microsoft Virtual Server Storage Bus is installed and functional. If it is not, install VHDMount component of Virtual Server. Restart VMM 2008 Error Codes / Command-Line Interface Error Messages Page 77

79 Virtual Disk Service, and then try the 3102 VMM failed to mount VHD file %FileName; on the %ServerName; server. IOCTL Failed VMM failed to find the SCSI address for mounted VHD file %FileName; on the %ServerName; server VMM failed to load the vhdmount.dll file on the %ServerName; server The VHD file %FileName; mount was canceled on the %ServerName; server The format of the file %FileName; on the %ServerName; server is not compatible with the VHD format The format of the file %FileName; on server %ServerName; is not recognized VMM is unable to create a snapshot set on %ComputerName;. The writer %VssWriterName; is in the failed state %VssWriterStatus;. Check Device Manager/System Devices to make sure that Microsoft Virtual Server Storage Bus is installed and functional. If it is not, install VHDMount component of Virtual Server. Restart the Virtual Disk Service, and then try the Check Device Manager/System Devices to make sure that Microsoft Virtual Server Storage Bus is installed and functional. If it is not, install VHDMount component of Virtual Server. Restart the Virtual Disk Service, and then try the Check Device Manager/System Devices to make sure that Microsoft Virtual Server Storage Bus is installed and functional. If it is not, install VHDMount component of Virtual Server. Try the Ensure that the file is not corrupted, and try the Ensure that the input.vmdk file is the.vmdk file that the.vmx file points to. \n\nthe.vmx file points to a.vmdk file that contains metadata. That.vmdk file in turn points to a binary.vmdk file. With the Copy-VMDK cmdlet, use the.vmdk file that contains the metadata. \n\nadditionally make sure that both.vmdk files are not corrupted, and then try the If the problem persists, contact Microsoft Help and Support at LinkId="45276". Try the If the problem happens again, disable the failing writer and/or the writer corresponding to this writer application for online physical-tovirtual handling. VMM 2008 Error Codes / Command-Line Interface Error Messages Page 78

80 3110 VMM is unable to create a snapshot set on %ComputerName;. An unexpected error occurred during the Volume Shadow Copy service operation An unexpected error occurred on an attempt to contact Volume Shadow Copy service on %ComputerName; VMM is unable to create a snapshot set on %ComputerName; because of a transient problem VMM cannot create either the shadow copy storage file or other shadow copy data because there is not enough storage available on %ComputerName; VMM is unable to perform a snapshot set - related operation on %ComputerName;. This is a general failure in Volume Shadow Copy service The snapshot creation set on %ComputerName; was canceled VMM is unable to create a snapshot set on %ComputerName;. A timeout occurred If a value for the -DiskSizeAdd parameter is specified, a value for the -VolumeDeviceID parameter must also be specified An intermediate job in a JobGroup must specify the value for the -VolumeDeviceID parameter All binding parameters (-IDE or -SCSI, -Bus, - LUN) have to be specified as a set and accompany the -VolumeDeviceID parameter The volume %VolumeDriveLetter; is not present on the %ServerName; computer. Try the Verify that Volume Shadow Copy service is enabled, and try the operation Check the recent records from the VolSnap source in the Application Event Log to determine the issue, and then try the Create sufficient space on disk to create the initial snapshot set and to record changes during the physical-to-virtual time. Try the 1) Ensure that Volume Shadow Copy service is enabled on this computer. 2) Check recent records from the VolSnap source in the Application Event Log to determine the issue. 3) Try the Try the Try the Specify a value for the missing parameter -VolumeDeviceID or remove -DiskSizeAdd parameter, and then try the Specify a value for the missing parameter -VolumeDeviceID or supply the -Trigger parameter to start operation of the JobGroup Specify a value for the missing parameters or remove binding parameters, and then try the operation Add a value to the -VolumeDeviceID parameter to specify a drive letter or name (in \\?\Volume{GUID}\ format) of a volume that exists on the source machine %ServerName;. If the configuration of the source machine VMM 2008 Error Codes / Command-Line Interface Error Messages Page 79

81 changed, gather system information again by running the new- MachineConfig cmdlet The destination location for the virtual hard disks (VHD) or for the Virtual Machine on the host has not been specified All virtual hard disks on the same Virtual Machine should have the same owner assigned to them The volume %VolumeDriveLetter; is already present in the selection of volumes The -IDE and -SCSI parameters are mutually exclusive Parameters -Path and -Name are required for a standalone or a final job in a job group Parameters -Name, -Description, -StartVM, - MemoryMB, -ProcessorCount, - ProcessorType, -RelativeWeight, -DriverPath, - RunAsSystem, -RunAsUserCredential, - StartAction, -StopAction, -DelayStart, - UseHardwareAssistedVirtualization can only be specified in a standalone or final JobGroup job The job failed to configure %ComputerName; to restart in Windows PE Unable to convert physical server. An internal agent error has occurred on %ComputerName; A timeout occurred while waiting on the agent service on %ComputerName; to respond The specified driver path %FolderPath; is either not found or is not accessible The job failed to restart %ComputerName; (temporary computer name is %ServerName;) back into the original operating system. Automatic restart is scheduled to occur within Specify the destination locations, and then try the Specify the same value for the -Owner parameter for all jobs within the same JobGroup, and then try the operation Ensure there are no duplicate values and then try the Resolve the conflict, and then try the Specify the -Path and -Name parameters and try the Remove these parameters from the intermediate jobs and specify them on the final job. Try the Ensure that the P2V agent is installed on %ComputerName; and that the P2V agent service is running, and then try the Ensure that the Virtual Machine Manager agent service is started on %ComputerName; and then try the Ensure that the path exists and Virtual Machine Manager server %ServerName; has read permissions to all the files under the specified path. If %ComputerName; does not restart in 15 minutes, manually restart it back into the original operating system using the boot menu. VMM 2008 Error Codes / Command-Line Interface Error Messages Page 80

82 15 minutes The job failed to copy %SourceLocation; to %InstallLocation; Virtual Machine Manager could not connect to source computer %ComputerName; after it restarted into Windows PE (temporary computer name is %ServerName;). Automatic restart to the original operating system is scheduled to occur within 15 minutes An internal agent error has occurred on %ComputerName; An error occurred while communicating with the agent on %ComputerName; An error occurred executing %FileName; on %ServerName; The driver installation file %FileName; cannot successfully install into the Windows PE image required for the physical-to-virtual conversion The files needed to install the agent are missing from the Virtual Machine Manager server %ServerName; Virtual Machine Manager could not connect to the physical-to-virtual source computer %ComputerName; after it restarted to its original operating system. 1. Ensure %ComputerName; is online and not blocked by a firewall.\n2. Ensure that there is sufficient free space on the system volume.\n3. Verify that the ADMIN$ share on %ComputerName; exists. If the ADMIN$ share does not exist, reboot %ComputerName; and then try the If %ComputerName; does not restart in 15 minutes, manually restart it back into the original operating system using the boot menu. Try the Ensure %ComputerName; is online and not blocked by a firewall, and then try the Try the If problem persists, reinstall the Windows Automated Installation Kit on %ServerName;. Remove %FileName;, and then try the Run Setup again to install the missing files. If %ComputerName; does not restart in 15 minutes, manually restart it back into the original operating system using the boot menu Failed to fully clean up %ComputerName;. Ensure that the correct boot loader is installed and remove all files named "$scvmm*.*" from the root directory of the boot volume on %ComputerName;, and then try the 3144 Unable to proceed because a SourceNetworkConnectionID is not specified. This parameter must have a value if a value is Specify a value for the missing parameter - SourceNetworkConnectionID or remove VMM 2008 Error Codes / Command-Line Interface Error Messages Page 81

83 specified for any of the VirtualNetworkAdapter parameters The operating network adapter '%MACAddress;' is not found on the source machine %ServerName; or TCP/IP is not bound and enabled on this network adapter The parameter -Credential can only be specified in a standalone or final JobGroup job The parameter -Credential must be specified on a standalone or final JobGroup job The volume %VolumeDriveLetter; selected for physical-to-virtual imaging is not accessible from Windows PE. This is usually caused by missing or incorrect storage drivers. %ComputerName; may now need to be manually restarted into the original operating system using the boot menu The -Fixed and -Dynamic parameters are mutually exclusive If a value for -Fixed or -Dynamic parameter is specified, a value for the -VolumeDeviceID parameter must also be specified VMM failed to extend volume on the VHD file %FileName;. A timeout occurred The network adapter '%MACAddress;' is already present in the selection of network adapters for conversion An internal error has occurred trying to contact an agent on the %ServerName; server. any of the VirtualNetworkAdapter parameters and then try the operation Add a value to the - SourceNetworkConnectionID parameter to specify the network connection name or the MAC address of a TCP/IP bound network adapter on source machine %ServerName;. If the configuration of the source machine changed, gather system information again by running the New- MachineConfig cmdlet. Remove this parameter from intermediate jobs, and specify it on the final job. Specify a value for the missing parameter -Credential. Exclude this volume from conversion. Or, if you are performing offline physical-to-virtual conversions, create a new folder under %StaticDriverPath; on the VMM computer and then copy all of the storage or networks drivers to the new folder. Resolve the conflict, and then try the Specify a value for the missing parameter -VolumeDeviceID or remove -Fixed or -Dynamic parameter, and then try the Restart Virtual Disk Service, and then try the Ensure there are no duplicate values and then try the Ensure the agent is installed and running. Ensure the WMI service is installed and running, then restart the agent Cannot connect to the local WMI service. Ensure the WMI service is installed and running on the Virtual Machine Manager server. VMM 2008 Error Codes / Command-Line Interface Error Messages Page 82

84 3156 The WMI service cannot process the request. Object not found on the %ServerName; server VMM is unable to complete the request. The connection to the agent %ServerName; was lost VMM is unable to emulate the exact configuration of the source machine %ServerName;. The virtual machine memory could not be set to %MemorySize; MB because the current limit on virtual machine memory has been reached on the %VMHostName; host. The memory on the resulting virtual machine will be adjusted to the closest value within the valid range for this host The volume %VolumeDriveLetter; of source computer %ServerName; cannot be extended to the size of the resulting VHD due to a system error. The VHD is extended and will have unallocated space The name of the source virtual machine is either outside of the valid range for a Virtual Machine name supported by Virtual Server or contains one of the following characters: (one of *?:<>/ \"). Ensure that the agent is installed and running. If the agent is installed, the WMI object may not have been found. Ensure that the computer %ServerName; exists on the network, WMI service and the agent are installed and running and that a firewall is not blocking HTTP and WMI traffic. Ensure the virtual machine host %VMHostName; has required available memory, and then change the memory on the resulting virtual machine to the desired value. Or, move the virtual machine to a host that has enough memory to start this virtual machine. Consider expanding the volume after starting up the resulting Virtual Machine. Override the source virtual machine name with a valid Virtual Server-based virtual machine name The patch file %FileName; cannot be found. Ensure that the patch file exists and is accessible by the machine account on the Virtual Machine Manager server. Then try the 3201 VMM could not copy the patch file %FileName; to temporary folder %FolderPath;. Ensure that the file does not already exist in the temporary folder, then try the 3202 The patch file %FileName; format is not valid. Specify a valid self-extractable executable file or a.cab file, and then try the 3203 Failed to extract patch file %FileName; to folder %FolderPath;. 1. Ensure that there is enough disk space on a system drive and the destination folder.\n2. Verify that the patch file is extractable, and then try the 3204 Failed to populate the cache at %FolderPath; Ensure that the system has enough VMM 2008 Error Codes / Command-Line Interface Error Messages Page 83

85 because of an I\O error. resources and the appropriate rights to proceed, and then try the operation 3205 No files were added to the patch cache. Ensure that all patch files intended for import are in %FolderPath; on the Virtual Machine Manager server Disk hardware or File System on volume %VolumeDriveLetter; is not supported by Volume Shadow Copy Service Cannot create a virtual machine for the x64 Windows operating system Volume %VolumeDriveLetter; cannot be attached to IDE controller because the volume exceeds the maximum IDE disk size (%MaxLimit; GB) supported by virtualization software on host %VMHostName; Volume %VolumeDriveLetter; cannot be attached to SCSI controller because the volume exceeds the maximum SCSI disk size (%MaxLimit; GB) supported by virtualization software on host %VMHostName; Boot and\or System volume %VolumeDriveLetter; was not selected or is not found on source machine %ServerName; An older version of Virtual Server on host %VMHostName; has been detected and is not supported VMM cannot find the latest version of file %FileName; that needs to be installed VMM does not support the specific type of the system file %FileName; found on the source machine %ServerName; Virtual Machine Manager cannot extract patch file %FileName; to folder %FolderPath;. %ServerName; cannot be virtualized using an online conversion. Specify the - Offline parameter to perform an offline conversion. The selected machine %ServerName; cannot be virtualized. Virtual Server supports only 32-bit operating systems. The selected machine %ServerName; cannot be virtualized. Either assign this volume to a SCSI channel or exclude the volume from imaging, and then try the The selected machine %ServerName; cannot be virtualized. Exclude this volume from imaging, and then try the Selected machine %ServerName; cannot be virtualized. Verify that the boot and system volumes are selected for migration. Then try the operation Selected machine %ServerName; cannot be virtualized on host %VMHostName;. Upgrade Virtual Server on the selected host to Virtual Server 2005 R2 SP1 or select a different host machine, and then try the Selected machine %ServerName; cannot be virtualized. Contact Microsoft Help and Support for further assistance. Selected machine %ServerName; cannot be virtualized. Contact Microsoft Help and Support for further assistance. Verify that the physical disk contains enough space to accommodate the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 84

86 patch file, and then try the operation 3215 The source computer %ServerName; does not have enough memory to perform the offline physical-to-virtual conversion. %MemoryMinRequired;MB is required for this conversion Unable to convert %ServerName; because files that are required for the conversion are missing from the patch cache Unable to convert %ServerName; because required files to convert the source computer are missing NTFS boot volume %VolumeDriveLetter; is less than 4 GB in size. This configuration is not supported by Virtual Server Perimeter network host %VMHostName; cannot be used in physical-to-virtual or virtualto-virtual conversions %ServerName; cannot be converted. Boot volume %VolumeDriveLetter; must be attached as the first hard drive for the virtual machine to start up The selected machine %ServerName; will be virtualized without CD\DVD drives. The channels are not available on the IDE bus for the addition of a DVD device to emulate the source machine configuration The selected machine %ServerName; cannot be virtualized. The channels are not available on the IDE or SCSI buses for the addition of volume %VolumeDriveLetter;. Note that nonboot volumes always follow the boot volume during bus assignment. Add additional physical memory to %ServerName; and try the operation Download the update %FriendlyName; for %OSName; (%Language;, %OSPlatform;) from Windows Update to "%FolderPath;" on the Virtual Machine Manager server and then run the Add-Patch cmdlet. Copy %FileName; to "%FolderPath;" on the Virtual Machine Manager server. The files are archived in %FileName;, which is located at %%WINDIR%%\Driver Cache\%OSPlatform; on %ServerName; or on the %OSName; (%Language;, %OSPlatform;) installation media. Run the Add-Patch cmdlet. Selected machine %ServerName; cannot be virtualized. Specify a host located in a trusted domain, then try the Modify the bus assignments to create space for the boot volume. Modify the bus assignments or volume selection to create space on the IDE bus for the CD or DVD drive. Reduce the number of channels selected for migration volumes or change the bus assignment of the boot volume to fit volume %VolumeDriveLetter; Boot volume %VolumeDriveLetter; must be The selected machine %ServerName; VMM 2008 Error Codes / Command-Line Interface Error Messages Page 85

87 attached to the IDE bus or SCSI bus 0 for the machine to boot up VMM is unable to locate the source computer %ComputerName; in Active Directory Domain Services The Windows Automated Installation Kit is not installed Unable to run job group because an -Offline, - DriverPath, or -Shutdown parameter is specified on a job other than the final job. These parameters can only be specified in a standalone job or in the final job in a job group Physical-to-virtual conversion failed because a -DriverPath or -Shutdown parameter was specified without specifying an -Offline parameter Selected machine %ServerName; cannot be virtualized Unable to convert %ServerName; because required files are missing A Virtual Disk Service (VDS) error occurred on the %ServerName; server. cannot be virtualized. Modify the bus assignments for the boot volume which must be located on the first hard disk of the virtual machine, and then try the Verify that the server name and the domain name are correct, and then try the Install Windows Automated Installation Kit version on %ComputerName; and then try the Remove these parameters from the intermediate jobs and specify them on the final job. Specify a value for the missing parameter -Offline or remove - DriverPath, -Shutdown parameters to enable online physical-to-virtual conversion, and then try the operation For more information, view details for this job. Download the update %FriendlyName; for %OSName; (%Language;, %OSPlatform;) from Windows Update (Support Link: %URL;) to "%FolderPath;" on the Virtual Machine Manager server and then run the Add-Patch cmdlet. Ensure that this service can be started on %ServerName; and check the Windows Event Log for troubleshooting information. Try the 3233 Failed to extract patch file %FileName;. Verify that the patch file is extractable, and then try the 3234 Failed to copy file %SourceLocation; from source server %ComputerName; to folder %DestinationLocation; on the VMM server. After resolving the problem, retry the operation or copy the files required for virtualization manually. Then use the add-patch cmdlet to populate the patch cache Failed to extract patch file %FileName;. This Ensure that the patch file applies to 32- VMM 2008 Error Codes / Command-Line Interface Error Messages Page 86

88 patch applies to the operating system type or platform that is unsupported for virtualization Unable to convert %ServerName; because required files for the conversion are missing from the patch cache Unable to convert %ServerName; because required files are missing Unable to convert %ServerName; because required files are missing File %FileName; that is required to convert source computer %ServerName; is missing. The file might be located at %%WINDIR%%\Driver Cache\i386 on %ServerName;, or at i386\uniproc directory on the %OSName; (%Language;) installation media VMM discovered that a restart is pending after application of Microsoft updates on the source computer %ServerName;. bit platform of an operating system that is supported for virtualization, and then try the Download the update %FriendlyName; for %OSName; (%Language;, %OSPlatform;) from Windows Update to "%FolderPath;" on the Virtual Machine Manager server and then run the Add-Patch cmdlet. Copy %FileName; to "%FolderPath;" on the Virtual Machine Manager server. The files are archived in %FileName;, which is located on the %OSName; (%Language;, %OSPlatform;) installation media. And then run the Add-Patch cmdlet. Download the update %FriendlyName; for %OSName; (%Language;, %OSPlatform;) from Windows Update (Support Link: %URL;) to "%FolderPath;" on the Virtual Machine Manager server and then run the Add-Patch cmdlet. Copy %FileName; to "%FolderPath;" on the Virtual Machine Manager server. Run the Add-Patch cmdlet. Restart source computer %ServerName; to enable conversion of this machine. Then try the 3241 The job cannot be restarted. If a more recent conversion job of the source machine %ServerName; exists, restart that job instead. Otherwise, restart the conversion from the beginning The converted virtual machine may not function correctly because it will not match the configuration of the source VMware virtual machine %FileName; Virtual Machine Manager is unable to update the operating system of the source VMware virtual machine %VMName;. The operating Remove or supply a solution. The converted virtual machine may not start or operate correctly. For the list of supported Windows operating systems VMM 2008 Error Codes / Command-Line Interface Error Messages Page 87

89 system, file system, or disk layout is not recognized Virtual machine %VMName; is not a valid virtual machine for V2V conversion. go to LinkId="117761". Specify a valid virtual machine for V2V conversion and confirm that the virtual machine is shut down The address is not valid. Ensure that the address is correct The reserve amount is not valid. The percentage reserved must be between 0 and The reserve amount is not valid. The reserve amount must be greater than or equal to 0 and a valid integer The event log for Virtual Machine Manager is missing or is not accessible The account %UserName; is not a domain account. Reinstall the Virtual Machine Manager to access the event log. Enter a valid domain account name The entered URL is not valid. Enter a valid URL 3415 The -HostDrive and -AnyHostDrive parameters are mutually exclusive. You can specify a value for either the -AnyHostDrive parameter or the -HostDrive parameter, but you cannot specify a value for both parameters in the same operation Unable to verify the connection to the reporting server %ServerName; ID %ProcessorTypeGuid; is not found in the list of supported processors Unable to set the value for %Parameter;. The sum of all elements exceeds the maximum length of %MaxLength; Unable to connect to the Virtual Server service on the library server %ServerName; The specified virtual network adapter configuration is not supported by the host virtualization software. Review the command and then try the Ensure that System Center Virtual Machine Manager 2008 Management Pack and its reports are installed on the Operations Manager server. To download the management pack, go to LinkID="85858". Ensure that the processor ID is valid and then try the Choose a different value below the maximum length, and then try the Ensure that the Virtual Server service is installed and running on the library server. Update the virtual network adapter configuration and then try the 3518 The VLAN setting for one or more network Ensure that virtual LAN identification is VMM 2008 Error Codes / Command-Line Interface Error Messages Page 88

90 adapters on virtual machine %VMName; is not compatible with the virtualization software on host %VMHostName; Setup has detected an unsupported version of Windows Automated Installation Kit (WAIK) on this computer Setup requires Microsoft System Center Operations Manager SP1 to be installed Setup was not able to retrieve the service account from the specified Virtual Machine Manager server Setup encountered an error while importing management packs Setup could not install Virtual Machine Manager server because the computer name has more than 15 characters The parameter /prep is valid only for installing the Virtual Machine Manager server Another user or process is currently using the Server Manager console File %CopyFileFromCD; was not found on the Virtual Machine Manager CD Setup could not install Windows Automated Installation Kit (WAIK) related assemblies in the Global Assembly Cache To use an SQL Server 2008 instance and database, the SQL Server 2008 Management Tools - Basic or Command Line Utilities must be installed on the Virtual Machine Manager server. disabled for all network adapters listed in the hardware configuration of virtual machine %VMName; or specify a different host, and then try the Uninstall WAIK from this computer and then run Setup Setup will automatically install the correct version. Install Operations Manager 2007 SP1 and then run Setup again Specify a different VMM server and then try the Uninstall all management packs related to System Center Virtual Machine Manager and then run Setup Setup will import the required management packs. Change the computer name to be less than or equal to 15 characters and then run Setup For help with setup and information about parameter usage, run the command setup.exe /?. Close the Server Manager console and then run Setup Uninstall the VMM server, verify that file %CopyFileFromCD; is on the CD, and then run Setup If the problem persists, contact Microsoft Help and Support. Cancel Virtual Machine Manager Setup and then run Setup To install the management tools, run SQL Server 2008 Setup, and, on the Feature Selection page, select Management Tools - Basic, and then complete the wizard. Or, to download and install the command line utilities, go to LinkId="110393". VMM 2008 Error Codes / Command-Line Interface Error Messages Page 89

91 10215 The specified SQL Server database, %DatabaseName;, is a Virtual Machine Manager 2007 database, which is not valid for this configuration Setup could not retrieve the Virtual Machine Manager server information from Active Directory Setup could not retrieve the Virtual Machine Manager server name from the.ini file Setup could not import the System Center Virtual Machine Manager 2008 Management Pack into Operations Manager 2007 because one or more required management packs are missing. The VMM 2008 Management Pack cannot be deployed unless the following component management packs are present in Operations Manager 2007:\nWindows Server Internet Information Services 2003\nWindows Server Internet Information Services 2008\nWindows Server Internet Information Services Library\nSQL Server Core Library Before Virtual Machine Manager can add a host, the host must be restarted. Either specify the database name that is provided with the OEM Setup, or create a new database by typing a new database name, and then selecting the "Create a new database" check box. Ensure that the VMM server has a service connection point registered in the Active Directory, and then try the If you are using disjoint namespace, specify fully qualified Active Directory domain name of the VMM server. Ensure that the VMM server name is correctly specified in the.ini file, and then try the To provide the missing component management packs, ensure that the following management packs have been imported into Operations Manager 2007:\n Microsoft Windows Server 2000/2003 Internet Information Services Management Pack for OpsMgr 2007 (version or later) \n Microsoft SQL Server 2000/2005 Management Pack \n You can download the management packs from the System Center Operations Manager 2007 Catalog at LinkId="86411" Restart %ComputerName; and then try adding the host Host configuration failed on %ComputerName; because the specified memory reserve exceeds the total memory %ComputerName; is not listed in Active Directory Domain Services %ComputerName; already serves the specified Virtual Machine Manager role %ComputerName; does not have the specified virtualization software installed or enabled. Specify a memory reserve that is less than the total amount of memory. Verify that the computer name and the domain name are correct, and then try the Enter different computer name and then try the Install the correct virtualization software on %ComputerName;, or enter a different computer name and then try VMM 2008 Error Codes / Command-Line Interface Error Messages Page 90

92 the Virtual Machine Manager cannot contact %ComputerName; because the credentials for %ComputerName; are missing Virtual Machine Manager could not query Active Directory Domain Services This cmdlet can be run only on a Virtual Server host Virtual Machine Manager cannot contact %ComputerName; Virtual Machine Manager cannot add an ESX host to host group "All Hosts." The host group does not exist on VirtualCenter server %ComputerName; Virtual Machine Manager is unable to add the cluster %ComputerName; as a clustered host because the operating system is not supported. Clustered hosts must be running Windows Server 2008 or later Virtual Machine Manager cannot add %ComputerName; as a Hyper-V host because the Hyper-V version detected on %ComputerName; is not the released version. Run Associate-VMhost on %ComputerName; providing root credentials and then try the operation again Verify that the domain name and the credentials, if provided, are correct and then try the Specify a Virtual Server host and then try the 1. Verify that the correct security file is specified.\n2. Verify that DCOM access, launch, and activation permissions are enabled for the Administrators group on %ComputerName;\n3. Use dcomcnfg.exe to modify permissions as needed and then try the operation Specify a host group that is not a root host group and then try the operation Specify a valid host group and then try the Ensure that the cluster is running Windows Server If the operating system was updated recently, Active Directory Domain Services updates might still be pending. Wait until Active Directory Domain Services updates run, and then try adding the cluster 1) If the host is intended to be used as a Hyper-V host, download and install the released version of Hyper-V from LinkID="113199". If you are not sure whether the host has hardware-assisted virtualization support or whether it is enabled in the BIOS, download the Virtualization Detect (DetectVp.EXE) tool and run it on the host to confirm it meets the requirements. To download the tool as part of the Windows Logo Kit (WLK), go to VMM 2008 Error Codes / Command-Line Interface Error Messages Page 91

93 LinkId="121104".\n2) If the host is intended to be used as a Virtual Server host, download and install Virtual Server 2005 R2 SP1 and the latest update on the host. To download Virtual Server 2005 R2 SP1, go to LinkID="120488". To download the latest update, go to LinkId="121055" Virtual Machine Manager is not able to use Hyper-V on host %ComputerName;. You must accept the Microsoft Software License Terms for Hyper-V on %ComputerName; before Virtual Machine Manager can manage the host The specified key length for the Virtual Machine Remote Console (VMRC) certificate request is not valid Virtualization manager %ComputerName; is not associated with this Virtual Machine Manager server Virtual Machine Manager cannot add host %ComputerName; because the version of Virtual Server installed on the host is not supported The -SshPublicKey and -SshPublicKeyFile parameters are mutually exclusive VMM cannot establish a trust relationship for the SSH secure channel for %ServerName; server The specified user account cannot be the same as the VMM service account AvailableForPlacement property for a VMware ESX Server host cannot be changed directly within Virtual Machine Manager. Install the Hyper-V Client Management Pack on the host or on another computer running Windows Server In Administrative Tools, open Hyper-V Manager, connect to %ComputerName;, accept the license terms, and then refresh %ComputerName; in the Host view of the VMM Administrator Console. Valid key lengths are 512, 1024, 2048, 4096, and Check the virtualization manager name and then try the Install Virtual Server 2005 R2 SP1 on the host %ComputerName; from LinkId="120488" and then apply update from LinkId="120407". Resolve the conflict, and then try the Check the remote server name, port and SSH public key, and then try the Specify a different account and then try the This property can be changed only by using the VMware VirtualCenter Server to change the host's maintenance mode setting. Putting an ESX Server host into VMM 2008 Error Codes / Command-Line Interface Error Messages Page 92

94 maintenance mode sets the AvailableForPlacement property in VMM to false, and taking an ESX Server host out of maintenance mode sets the AvailableForPlacement property in VMM to true The operating system specified for the template or guest operating system profile is not compatible with the answer file The specified unattended installation xml file is not valid Virtual Server does not support 64-bit virtual machines Specified memory size %MemorySize; is not supported by the host %VMHostName; virtualization software Specified memory size %MemorySize; is not supported. Specify unattend.xml format answer file for a Windows 2008 or Vista template, or a GuestOSProfile. Otherwise specify sysprep.inf format answer file. Specify a valid unattend.xml file. Place the virtual machine on a Windows Hyper-V or ESX host. Select a host that supports the specified memory limits or change the memory specification. Valid memory size ranges from %MemorySizeMinLimit; to %MemorySizeMaxLimit;. Specify a valid memory size and then try the Valid memory size ranges from %MemorySizeMinLimit; to %MemorySizeMaxLimit; The specified VLAN configuration is not valid. Ensure that the virtual network adapter is connected to a virtual network, that a valid VLAN ID is specified, and then try the The -VirtualHardDisk and -PassThroughDisk parameters are mutually exclusive. You can specify only one of these parameters The VHDDrive operation requires either - VirtualHardDisk or -PassThroughDisk parameters Cannot create a highly available virtual machine because Virtual Machine Manager could not locate or access %FolderPath; Cannot create a highly available virtual machine because host %HostNames; is not in a host cluster. Specify either -VirtualHardDisk or - PassThroughDisk and then try the Specify either -VirtualHardDisk or - PassThroughDisk and then try the Ensure that the path exists and that the path is for a cluster disk in available storage, and then try the operation Specify a host that is in a host cluster and ensure that the cluster service is running on that host, and then try the Cannot change the Highly Available property You can change the HighlyAvailable VMM 2008 Error Codes / Command-Line Interface Error Messages Page 93

95 for a virtual machine that is deployed on a host Virtual Machine Manager does not support creation of highly available virtual machines for the virtualization software on host %VMHostName; Cluster resource with name Virtual Machine %FriendlyName; already exists on cluster %VMHostName; Cluster resource group with name Virtual Machine %FriendlyName; already exists on cluster %VMHostName; Cluster resource with name Virtual Machine Configuration %FriendlyName; already exists on cluster %VMHostName; Unable to move virtual hard disk. You can only move virtual hard disks that are connected to a virtual machine on a Virtual Server or Hyper- V host Unable to move virtual hard disk. Only use the Move-VirtualHardDisk with Bus, Lun and BusType parameters for a New-VM or Move- VM JobGroup Specified location has a pass-through disk attached The virtual hard disk or its parent is attached to more than one Virtual Machine and cannot be moved The user name provided is not a valid local administrator user name for Windows Vista The specified host disk is not attached to virtual machine on a host The convert virtual disk drive operation timed out after waiting for %VHDActionTimeoutInHours; hours. property only when the virtual machine is stored in the library. To create a highly available virtual machine, select a clustered Hyper-V host. Specify a different name for the virtual machine and then try the operation Specify a different name for the virtual machine and then try the operation Specify a different name for the virtual machine and then try the operation Ensure that the virtual hard disk is connected to a virtual machine on a Virtual Server or Hyper-V host and then try the Check the parameters and then try the Ensure that the virtual disk drive attached at specified bus and LUN has a virtual hard disk attached, and then try the Ensure that the specified virtual hard disk is associated with one virtual machine and then try the operation Provide a valid user name other than the built-in Administrator account name and then try the Ensure that the specified host disk is attached to a virtual machine and then try the Try the The specified virtual disk drive is not Ensure that the specified virtual disk VMM 2008 Error Codes / Command-Line Interface Error Messages Page 94

96 connected to a host disk The virtualization software for the virtual hard disk %FileName; is not compatible with the virtualization software on the host %VMHostName; The virtualization software on the host %VMHostName; does not support integration services The virtualization software on host %VMHostName; does not support setting the boot order in the BIOS. drive has host disk attached and then try the Remove the specified virtual hard disk from the virtual machine or specify a different host, and then try the Specify a host with Hyper-V virtualization software and then try the Migrate the virtual machine to a host that is running Windows Hyper-V and then try the Boot device type %BootDevice; is not valid. Specify a valid parameter and try the The specified boot order is not complete. Not all valid boot devices are specified Invalid memory size specified for virtual machine. The virtualization software on host %VMHostName; requires memory size to be a multiple of 4 MB The virtualization software on host %VMHostName; does not support a processor count of %Count;. Supported processor counts: %ValidProcessorCount; The processor count of %Count; is not supported. The supported processor counts are %ValidProcessorCount; The virtualization software for virtual machine %VMName; does not support shared SCSI bus configurations The virtualization software on the selected host does not support virtual hard disks on an IDE bus The virtualization software on the specified host does not support user impersonation using the "Run As" parameter Virtual machine customization is not supported for the %OSName; operating system. Include all valid boot devices in the boot order and then try the Specify a memory size that is a multiple of 4 MB and then try the operation Specify a host with different virtualization software or change the processor count, and then try the Change the processor count and then try the Specify a virtual machine with different virtualization software and then try the Specify a host that is running Windows Hyper-V or Virtual Server or change the bus type, and then try the operation Do not specify "run-as" credentials and then try the Specify an operating system for which customization is supported and then try the The virtualization software on host Specify a host with different VMM 2008 Error Codes / Command-Line Interface Error Messages Page 95

97 %VMHostName; does not support customization of the %OSName; operating system The virtualization software on host %VMHostName; does not support the %OSName; operating system The virtualization software on host %VMHostName; does not support setting NumLock The virtualization software on host %VMHostName; does not support changing the BIOS configuration Hyper-V does not support the specified COM port setting The virtualization software on the host %VMHostName; does not support the creation of dynamic virtual hard disk Virtual Machine Manager cannot access the WAIK (Windows Automated Installation Kit) Image Manager DLLs Virtual machine %VMName; could not be cloned because it has checkpoints. That functionality is not supported for Hyper-V virtual machines The source and target location for virtual hard disk %FileName; are the same The virtual network adapter is connected to a virtual network switch that is not valid Windows Hyper-V does not support attaching a virtual floppy drive to a physical drive Cannot create the template because source virtual machine %VMName; has checkpoints. \n\nthis feature is not supported for virtual machines that are deployed on hosts running Windows Hyper-V. virtualization software and then try the Specify a host with different virtualization software and then try the Specify a host that is running Windows Hyper-V and then try the operation Specify a host that is running Windows Hyper-V and then try the operation Specify a named pipe for the COM port. Hype-V does not support mapping a virtual COM port to a physical COM port or a text file. Specify a Fixed Virtual Hard Disk disk type and then try the Install WAIK and ensure that the Image Manager DLLs are installed in the GAC (Global Assembly Cache). Delete all checkpoints for the virtual machine and then try the operation Ensure that the source and target locations are different and then try the Ensure that virtual network switch exists or disconnect the virtual network adapter, and then try the operation To configure a virtual floppy drive, migrate the virtual machine to a host with different virtualization software and then try the Delete all checkpoints for the source virtual machine and then try the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 96

98 10652 Cannot create template because source virtual machine %VMName; has pass-through disks The virtualization software on the host does not support the Limit Processor Functionality setting Could not reset local Administrator password on %VMName; to empty string before starting Sysprep Hardware changes while cloning a Hyper-V, VMware or stored virtual machine are not supported and were ignored Unable to delete cluster resource group %FriendlyName; on host %VMHostName; Unable to move the virtual hard disk because a valid Bus, LUN, and Bus Type are not specified The %CmdletName; cmdlet requires an - OperatingSystem or -GuestOSProfile parameter Cannot run Sysprep on virtual machine %VMName; because the template does not have a virtual hard disk attached that has been generalized Cannot install virtualization guest services on virtual machine %VMName; because its virtual hard disks are generalized The virtualization software on the selected host does not support conversion of a passthrough disk to a virtual hard disk Virtual machine %VMName; could not be cloned because the virtual machine has checkpoints. This functionality is not supported for VMware virtual machines The specified pass-through disk and virtual machine are not on the same host. Convert pass-through disks to virtual hard disks and then try the operation Migrate the virtual machine to a Windows Hyper-V host and then try the Change the local security policy on the virtual machine to allow an empty string as a password and then try the Make any hardware changes to the virtual machine after the cloning operation is complete. Use Failover Cluster Management to delete the cluster resource group. Specify a valid Bus, LUN, and BusType, and then try the Repeat the %CmdletName; cmdlet and specify a guest operating system, either directly (with the -OperatingSystem parameter) or by specifying a guest operating system profile (- GuestOSProfile parameter). Specify a template that has been generalized and then try the operation Install the virtualization guest services after the virtual machine has been customized. Migrate the virtual machine to a host that supports the conversion of passthrough disks and then try the Delete all checkpoints for the virtual machine and then try the operation Ensure that the pass-through disk and virtual machine are on the same host, and then try the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 97

99 10665 Cannot attach a pass-through disk to a virtual machine or template that is stored in the library Hardware changes while creating a template from a virtual machine are not supported and were ignored The virtual machine being created from a template must contain at least one virtual hard disk, which must be generalized Cannot clone the virtual machine because the source virtual machine %VMName; has passthrough disks The virtualization software on host %VMHostName; does not support the expanding of a differencing virtual hard disk Hard disk file %FileName; is not compatible with the SCSI adapter on %VMName; You cannot remove virtual hard disk %FileName; with the Remove-VirtualHardDisk cmdlet because this virtual hard disk is associated with a virtual machine on host Unable to share the SCSI adapter. A shared SCSI adapter can only have one virtual hard disk attached to location Integration services cannot be enabled on a virtual machine that is stored in the library Virtual machine customization is not supported for the %OSName; operating system. Please use the -NoCustomization parameter to create a template with the specified operating system Unable to create virtual hard disk %FileName; on library server %ServerName;. VMM cannot create a virtual hard disk on a library server that is not also a virtual machine host The Hyper-V exported file %FileName; is not valid The virtual machine %VMName; resource %FileName; could not be deleted from host To add a pass-through disk (host disk) to a virtual machine, deploy the virtual machine to a host that supports passthrough disks. Make any hardware changes to the template after you create the template. Specify at least one virtual hard disk that is generalized and then try the Convert the pass-through disks to virtual hard disks and then try the To expand the hard disk, migrate the virtual machine to a host that is running different virtualization software. Either specify a compatible hard disk file or convert hard disk file %FileName; by using the VMware VirtualCenter server. Use the Remove-VirtualDiskDrive cmdlet to remove virtual hard disk %FileName;. Ensure that the SCSI adapter has one virtual hard disk attached to location 0 and then try the Deploy the virtual machine to a Hyper-V host and then try the Specify an operating system for which customization is supported, or use the - NoCustomization parameter, and try the Select a library server that is also a virtual machine host, or use an existing virtual hard disk, and try the operation Specify a valid Hyper-V exp file. Manually delete resource %FileName; from the host. VMM 2008 Error Codes / Command-Line Interface Error Messages Page 98

100 %VMHostName; Disk %FileName; cannot be attached as a passthrough to virtual machine %VMName; because one or more volumes on the disk already are used by the same virtual machine The virtualization software on host %VMHostName; does not allow a virtual machine name to exceed %MaxLength; characters Virtual Machine Manager cannot clone virtual machine %VMName; on the Virtual Server host to a Hyper-V host because the virtual machine is in a saved state To create a template from a virtual machine, the virtual machine must have at least one virtual hard disk attached Virtual hard disk %FileName; is of type.vmdk. VMM does not support it on an IDE bus Virtual Machine Manager does not support adding pass-through disks to virtual machines with checkpoints Hyper-V does not support boot and system volumes on a disk attached to SCSI adapter. The disk at the location (%BusType;, %Bus;, %Lun;) must be moved to an IDE bus for the machine to boot up Hyper-V does not support boot and system volumes on a disk attached to SCSI adapter. All disks containing boot and system volumes must be moved to an IDE bus for the machine to boot up Unable to refresh %FileName; because the file is in use by another process The VMM server was unable to impersonate the supplied credentials Virtualization platform on host %VMHostName; doesn't allow boot and system volumes to be on a disk attached to SCSI adapter. Disk at the location (%BusType;, Please specify a disk resource that is not used by this virtual machine or any other virtual machine, and then try the Specify a shorter virtual machine name and then try the Delete the saved state, and then try the Ensure that the virtual machine has at least one virtual hard disk attached, and then try the Either select a virtual hard disk of different type or select a SCSI adapter, and then try the Ensure that virtual machine %VMName; does not contain checkpoints and then try the Modify the bus assignments so that boot and system volume disks are located on an IDE bus. Modify the bus assignments so that boot and system volume disks are located on an IDE bus. Wait for the next automatic library refresh, or manually refresh the library share after the process completes. The VMM server must run as the local system account to ensure that it can impersonate other users. Modify the bus assignments so that boot and system volume disks are located on IDE bus, and then try the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 99

101 %Bus;, %Lun;) must be attached to the IDE bus for the machine to boot up and work properly Virtualization platform on host %VMHostName; doesn't support pass-though disks The specified source virtual machine cannot be used to create a new virtual machine because the disk at location (%BusType;, %Bus;, %Lun;) is a pass-through disk and two virtual machines cannot share the same passthrough disk Host %VMHostName; doesn't have network adapter The bus location for the disk at (%BusType;, %Bus;, %Lun;) is not valid on host %VMHostName; for one of the following reasons:\n1. The Bus exceeds the maximum number of SCSI adapters(%maxbuscount;) supported by the virtualization software on host. \n2. The LUN exceeds the maximum number allowed (%MaxLunCount;) by the virtualization software on host Host %VMHostName; is not available for placement Host %VMHostName; is not responding and is not available for placement Clustered host %VMHostName; is not available for placement. For the host to be available for placement, the Cluster Service must be running on the host Virtualization platform on host %VMHostName; does not support shared DVD ISO images The disk at the location (%BusType;, %Bus;, %Lun;) will be moved to the IDE bus. The virtualization platform on host %VMHostName; does not allow boot and system volumes to be on a disk attached to SCSI adapter Host %VMHostName; is not available for placement because it is in a state that has limited management functionality. To use an ESX Server host for placement, you must Remove pass-though disk from the VM or try different host Specify a different virtual machine as the source, and then try the operation Please select a different host and then try the Ensure that the bus location for the disk is valid, and then try the operation Please select a different host and then try the Select a different host and then try the Select a different host and then try the Remove the shared ISO image from hardware profile or select a different host. Modify the bus assignments so that boot and system volume disks are located on IDE bus, and then try the Configure the security settings of host %VMHostName; to enable full management functionality and then try the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 100

102 configure the security settings of the host to enable full management functionality Virtual machine %VMName; cannot be migrated from host %VMHostName; because the host is in a state that has limited management functionality. For hosts in the OK (Limited) state, a virtual machine can only be migrated within the same Virtual Center server. Configure the security settings of host %VMHostName; to enable full management functionality, or select a target host within the same Virtual Center server, and then try the User role %FriendlyName; already exists. Specify a different user role name and then try the Cannot remove member %UserName; because %UserName; is not a member of the specified user role. Specify a different user role and then try the The user role no longer exists. Close and reopen Windows PowerShell 1.0, and then try the Cannot use Set-VMMUserRole with an Administrator profile. There can be only one Administrator user role The -ParentUserRole parameter is required for Set-VMMUserRole with a Delegated Administrator profile The -ParentUserRole specified must be a Delegated Administrator user role You do not have permission to access one or more of the objects required by this operation You do not have permission to modify this user role A connection cannot be established with the specified virtual machine There must be at least one member in the Administrator user role The object used with the -AddScope or - RemoveScope parameter is not valid. You can add or remove members to the Administrator user role, or delegate administration, by creating new Delegated Administrator user roles. Select the ParentUserRole parameter for the new user role and then try the Select UserRole for the DelegatedAdmin profile as the ParentUserRole and then try the Contact the Virtual Machine Manager administrator to obtain the appropriate permissions. Contact the Virtual Machine Manager administrator to obtain the appropriate permissions. Contact the Virtual Machine Manager administrator to verify that the user has access to this virtual machine and that the VirtualCenter host is running. Attempt to remove users from the Administrator role again but leave at least one user in the role. For the -AddScope or -RemoveScope parameters, only the following types of VMM 2008 Error Codes / Command-Line Interface Error Messages Page 101

103 objects can be used: Template, HostGroup, or LibraryShare The user role specified is not valid. Valid values for the user profile are: Administrator, DelegatedAdmin or SelfServiceUser The specified user role is not valid or no longer exists The specified user role is not valid because owner %UserName; of this virtual machine is not a member of the specified user role Either the specified user role or the specified owner (%UserName;) for this virtual machine is not valid The user role specified cannot be applied to this virtual machine because no owner has been set for this virtual machine The specified parent user role is not a toplevel user role This operation could not be completed because the virtual machine is not associated with any Self-Service user role The Virtual Machine Manager server could not validate user %UserName; Virtual Machine Manager cannot add the library servers to the scope because the state of one or more of the library servers is not valid Virtual Machine Manager cannot add one or more objects to the scope of user role %UserRoleName; because the objects are not in the scope of the parent user role %FriendlyName; The current session with the Self-Service Portal has been lost. This might have occurred by changing the browser's current internet zone for the Self-Service Portal without The SelfServiceUser value is the only valid value for -UserRole in this situation. Add %UserName; as a member of the specified user role or provide a different user role, and then try the operation Either add %UserName; as a member of the user role and the try the operation again, specify a different user role for %UserName;, or specify a different owner. Set the user role again, specifying an owner who is a member of the user role. Specify a top-level user role as the parent user role. Contact the Virtual Machine Manager administrator and have this virtual machine associated with a user role of which you are a member. Ensure that there is a two-way trust relationship between the domain of the VMM Server and the user's domain Ensure that all library servers you are adding to the scope are in the Responding state and then try the Ensure that all objects you are adding are in the scope of the parent user role and then try the Log on to the Self-Service Portal If this problem occurs frequently, contact your administrator. VMM 2008 Error Codes / Command-Line Interface Error Messages Page 102

104 restarting the browser. This can also occur if the Web server has been reset The connection to the Virtual Machine Management server for this session has been lost. The server may have been reset or is no longer available The current session with the Self-Service Portal has been lost. This can be caused by changing the current internet zone for the Self-Service Portal without restarting the browser or by directly browsing to a Self- Service Portal Webpage without first logging on to the site Cannot attach the specified ISO to the virtual machine because user role %UserRoleName; associated with the virtual machine does not have access to the ISO Unable to add member %UserName; to the user role %UserRoleName;. Only domain users, security groups or computers can be user role members Virtual Machine Manager could not place this virtual machine on host %VMHostName; because there are no volumes available for placement on this host Virtual Machine Manager could not place this virtual machine on host %VMHostName; because there are no default virtual machine paths on this host Virtual Machine Manager could not place this virtual machine on host %VMHostName; because the host does not have any default virtual machine paths on volumes that are available for placement Cannot create this virtual machine because the selected user role %UserRoleName; does not have create permissions Virtual Machine Manager could not place this virtual machine on host %VMHostName; because remote connections are not enabled on this Host. Confirm that scripting is enabled for your browser and log on to the Self- Service Portal If the problem persists contact your administrator. Log on to the Self-Service Portal If the problem persists, contact your administrator. Contact your VMM administrator to add the library share path for the ISO to user role %UserRoleName; or specify a different ISO and then try the operation Select a valid user role member and try the Contact your VMM administrator to request at least one volume be made available for placement. Contact your VMM administrator to request default virtual machine paths on this host or access to another host. Contact your VMM administrator to request at least one default virtual machine path on a volume that is suitable and available for placement. Create a virtual machine from a user role which has permission or contact your administrator to gain the necessary permissions. Contact your VMM administrator to enabled remote connections on this host or request access to another host. VMM 2008 Error Codes / Command-Line Interface Error Messages Page 103

105 11601 Unable to move the host cluster %HostClusterName; to the specified path because another host cluster with the same name already exists at that level Unable to delete host group %HostGroupName; because the host group for VirtualCenter server %ServerName; is not empty. The host group may have hosts assigned to it, or hosts may be assigned to child host groups of this host group Unable to delete host cluster %HostClusterName; because the host cluster in VirtualCenter server %ServerName; is not empty The Virtual Machine Manager Administrator Console cannot connect to the specified Virtual Machine Manager server because the versions are not compatible The Virtual Machine Manager Administrator Console cannot connect to the specified Virtual Machine Manager server because the versions are not compatible The ID %TaskID; does not map to an existing VMM job Cannot implement PRO tip because it is not active Cannot dismiss PRO tip because it has been implemented or implementation is in progress. Specify a different location for the host cluster and then try the operation Remove all hosts from this host group and from any child host groups that the host group contains, and then try the Remove all hosts from the host cluster and then try the Upgrade the Virtual Machine Manager client and then try the Upgrade the Virtual Machine Manager server and then try the Ensure that you typed the job ID correctly. To be implemented, a PRO tip must have Active status. Do not attempt to implement a PRO tip that is has %PROTipState; status. Do not attempt to dismiss a PRO tip that has %PROTipState; status Unable to find the specified PRO tip. Verify that the specified PRO tip has not been deleted Unable to connect to the Operations Manager root server, %OperationsManagerServer; The Virtual Machine Manager service does not have required credentials to access the Operations Manager SDK service on %OperationsManagerServer;. Ensure that the server exists and that System Center Operations Manager 2007 is installed and then try the Add the VMM service account as an Administrator on the Operations Manager server and then try the Unable to verify the connection to the Ensure that the server exists, that VMM 2008 Error Codes / Command-Line Interface Error Messages Page 104

106 Operations Manager root server, %OperationsManagerServer; Discovery of PRO performance and usage data was terminated because the VMM 2008 Management Pack has not been imported into System Center Operations Manager Unable to set the Operations Manager root server in VMM because the Operations Console for Operations Manager is not installed on the Virtual Machine Manager server Unable to set %PROParameter; to the given value Cannot implement PRO tip because no automatic recovery action is defined for the Operations Manager monitor that generated the tip Cannot update PRO settings because the cmdlet includes invalid parameters Unable to inherit PRO settings for the root host group Cannot update PRO settings until the Operations Manager root server connection is configured Operations Manager server cannot be specified because the VMM 2008 Management Pack has not been imported. System Center Operations Manager 2007 is installed, that Virtual Machine Manager has the appropriate rights to perform this action, and then try the Ensure that VMM 2008 Management Pack is imported on the Operations Manager Server and then try the Install the Operations Console for System Center Operations Manager 2007 on the Virtual Machine Manager server and then try the Enter a valid value for %PROParameter;. You can enter a number or a text string:\n\n Turn off PRO tips: "0" or "Off"\n Receive critical errors only: "1" or "CriticalOnly"\n Receive critical errors and warnings: "2" or "CriticalandWarning" Review knowledge for the PRO tip for recommended actions to resolve the issue. To set PRO settings for a host group or a host cluster, you must set InheritPROSettings="False" and then set both the PRO monitoring level (PROMonitoringLevel parameter) and PRO automation level (PROAutomationLevel parameter). To inherit PRO settings from the parent host group, set InheritPROSettings="True". Manually configure the PRO monitoring and automation settings. Configure the Operations Manager root server connection using Set-VMMServer -OpsMgrServer. Use the Configure Operations Manager option of VMM Setup to import version %MPVersion; of the System Center Virtual Machine Manager 2008 VMM 2008 Error Codes / Command-Line Interface Error Messages Page 105

107 Management Pack onto your Operations Manager server, and then retry the operation. It is recommended that you use Setup instead of downloading the management pack from the System Center Operations Manager 2007 Catalog to ensure that other required Operations Manager configuration tasks are completed Operations Manager server cannot be specified because there is an incompatible VMM 2008 Management Pack on the Operations Manager server Discovery of one or more Virtual Machine Manager objects monitored by Operations Manager 2007 failed. Use the Configure Operations Manager option of VMM Setup to import version %MPVersion; of the System Center Virtual Machine Manager 2008 Management Pack onto your Operations Manager server, and then retry the operation. It is recommended that you use Setup instead of downloading the management pack from the System Center Operations Manager 2007 Catalog to ensure that other required Operations Manager configuration tasks are completed. This might be caused by a missing or outdated version of the System Center Virtual Machine Manager 2008 Management Pack in Operations Manager To download version %MPVersion; of the management pack, open the System Center Operations Manager 2007 Catalog ( LinkId="86411") PRO tip implementation failed to start. Ensure that the VMM Administrative Console is installed on the Operations Manager root management server and that the action account that Operations Manager uses has access to Virtual Machine Manager %ComputerName; cannot be reached. Verify network connectivity between the Virtual Machine Manager server and %ComputerName;. If the issue persists, contact your network administrator The certificate file on the VMware VirtualCenter server is not valid. Ensure that the file is a valid certificate file, and then try the VMM cannot complete the Hyper-V operation Resolve the issue in Hyper-V and then VMM 2008 Error Codes / Command-Line Interface Error Messages Page 106

108 on the %ServerName; server because of the error: %VMAsyncTaskErrorMessage; VMM cannot complete the VMware operation on the %ServerName; server because of the error: %VMAsyncTaskErrorMessage; Cannot bind to TCP port %TCPPort; because it is in use by another process on the %ServerName; server VMM cannot establish a trust relationship for the SSL/TLS secure channel for %ServerName; server Unable to connect to the Hyper-V service on the server %ServerName; The volume does not contain a recognized file system The virtualization software on the host %ServerName; does not support the conversion operation on a virtual hard disk The virtualization software on host %ServerName; does not support the compacting of a fixed virtual hard disk The specified pass-through disk %FilePath; does not exist on host %ServerName; >The operation on %ComputerName; did not complete successfully because of the error: %DetailedErrorMessage; The selected machine %ServerName; cannot be virtualized. Boot volume %VolumeDriveLetter; must be attached to the IDE bus for the virtual machine to start up Virtual Machine Manager is unable to emulate the exact configuration of the source machine try the Resolve the issue in VMware and then try the Wait until the other process is completed, and then try the operation Install the certificate to the trusted people root store of the VMM server and then try the Ensure that the Hyper-V Virtual Machine Management service (vmms) and the Virtual Machine Manager Agent are installed and running on the server %ServerName;. Please make sure that all required file system drivers are loaded and that the volume is not corrupted. Select a host with different virtualization software and then try the To compact the hard disk, migrate the virtual machine to a host that is running different virtualization software. Select an offline pass-through disk and then try the If you have recently changed your disk configuration, wait approximately 30 minutes or you can manually refresh the properties by using the Refresh- VMHost cmdlet and then try the Ensure that the parameters are valid, and then try the Modify the Bus assignments so that the boot volume is located on the first hard disk of the virtual machine and then try the Ensure the virtual machine host %VMHostName; has adequate VMM 2008 Error Codes / Command-Line Interface Error Messages Page 107

109 %ServerName;. The number of virtual processors could not be set to %ProcessorInfo;. The number of virtual processors on the resulting virtual machine will be adjusted to the closest value within the valid range for this host Host %VMHostName; cannot be used in physical-to-virtual or virtual-to-virtual conversions Boot Configuration Data (BCD) WMI provider is not installed on the Virtual Machine Manager Server The Boot Configuration Data (BCD) file on virtual machine %VMName; is not recognized The file system of boot\system volume on virtual machine %VMName; is not recognized Unable to insert integration services disk because it is not found on the system drive path on host %VMHostName; Cannot insert integration services disk because virtual machine %VMName; on host %VMHostName; does not have a virtual DVD drive Timeout occurred while waiting for VM integration services to be installed on virtual machine %VMName; residing on host %VMHostName; %VMHostName; is not a valid host for the specified conversion %VMHostName; is not a valid host for the specified conversion Parameters %NameList; cannot be specified at the same time The file path %FileName; is not a valid VMware path. computational power and then adjust the number of virtual processors on the virtual machine. You can also move the virtual machine to a host with adequate computational power. Select a host running supported virtualization software and then try the Install the BCD WMI provider on %ServerName; and then try the Ensure that the file boot\bcd on the boot volume of the virtual machine %VMName; is not corrupt. Ensure that the boot\system volume on the virtual hard disk has a valid file system. Ensure that the host is running Virtual Server or Hyper-V virtualization software. Ensure that the virtual machine has a virtual DVD drive and then try the Ensure that the version of the VM integration services binaries matches the version of the guest operating system in the virtual machine and then try the Ensure that the host is running Virtual Server or Hyper-V virtualization software. The virtualization software on the source virtual machine host must be VMware. Ensure that only one of these parameters is specified and then try the Ensure that the path is in the correct format and then try the operation VMM 2008 Error Codes / Command-Line Interface Error Messages Page 108

110 13216 Some jobs in the jobs group have different source and target parameters To install virtual guest services on virtual machine %VMName; residing on host %VMHostName;, the virtual machine must have at least one virtual hard disk Virtual Guest Services are not available for the operating system on virtual machine %VMName; residing on host %VMHostName;. Virtual SCSI drives and virtual network cards may not function properly on this virtual machine The existing Virtual Guest Services on virtual machine %VMName; residing on host %VMHostName; was installed by an early version of Microsoft Virtual Server. The service cannot be updated directly The selected machine %ServerName; cannot be virtualized. Hyper-V virtualization software volume %VolumeDriveLetter; must be attached to the IDE bus for the virtual machine to start up The specified source virtual machine %VMName; contains virtual hard disk %FileName; more than once An internal error occurred while Virtual Guest Services were being installed on virtual machine %VMName; residing on host %VMHostName; An error occurred while Virtual Guest Services were being installed on virtual machine %VMName; residing on host %VMHostName; Unable to install Virtual Guest Services on virtual machine %VMName; residing on host %VMHostName; because no virtual DVD device is available on the virtual machine. No DVD device is available on the IDE bus, and no more channels are available on the IDE bus to add a temporary DVD device The current version of Virtual Server on host %VMHostName; does not support conversion of the %SoftwareVersion; operating system. Ensure that all jobs in a job group have the same source and target parameters. Ensure that the virtual machine has at least one virtual hard disk with a valid operating system and then try the Update the operation system on this virtual machine to the latest service pack and then try the Uninstall the existing Virtual Guest Services on the virtual machine by using the same virtualization software that installed it and then try the operation Modify the bus assignments so that the system volume is located on the IDE bus on the virtual machine and then try the Ensure that the source virtual machine contains each virtual hard disk only once. Try the If the same error occurs again, contact your support personnel for further help. See Help for the Virtual Guest Services installer, resolve any issues preventing the installation from succeeding, and then try the Add a DVD drive to the virtual machine or modify the bus assignments or volume selection to create space on the IDE bus so that a temporary DVD drive can be created. Apply update to the Virtual Server software on host %VMHostName;. For more information, go to VMM 2008 Error Codes / Command-Line Interface Error Messages Page 109

111 LinkId="120407" Virtual hard disk %FileName; cannot be mounted on host %VMHostName; because it conflicts with other disks Network adapter drivers are not available for the operating system of the source computer. The virtual machine will be created without network cards Virtual Guest Services cannot be installed on virtual machine %VMName;, deployed on host %VMHostName; This action is not supported on virtual machines that have pass-through disks Virtual Machine Manager encountered an error while connecting to the agent after restarting the computer %ComputerName; into Windows PE. This error may be due to missing WinPE drivers for local storage on the source machine Offline physical-to-virtual conversion cannot be performed on machines that have a non- ACPI hal.dll Virtual machine %VMName; on host %VMHostName; does not have any virtual hard disks. Virtual Guest Services cannot be installed on a virtual machine that does not have a virtual hard disk and operating system installed Unable to install Virtual Guest Services on virtual machine %VMName;. The Hyper-V Integration Services setup exited with error code %VGSInstallerError; The format of the file %FileName; on server %ServerName; is not supported Unable to uninstall the System Center Virtual Machine Manager P2V Agent from virtual machine %VMName; on host %VMHostName;. Wait a few moments and then try the Update the virtual machine with the latest service pack and ensure that Virtual Guest Services are installed. The host virtualization software must be either Virtual Server or Windows Server Virtualization. Install virtual guest services on the operating system of the virtual machine manually. Create a new folder under %StaticDriverPath; on the VMM machine and copy all of the storage or networks drivers for %ComputerName; to the new folder. Try an online physical-to-virtual conversion for the supported operating systems. Attach a virtual hard disk and install an operating system on virtual machine %VMName; and then try the operation For more information, refer to the Hyper-V documentation for virtual machine integration services at LinkId="118036" and then try the Refer to the Virtual Machine Manager help for the list of supported VMDK file formats. Ensure that the format is listed as supported, and then try the Uninstall the System Center Virtual Machine Manager P2V Agent manually from the virtual machine. VMM 2008 Error Codes / Command-Line Interface Error Messages Page 110

112 13236 The -Check and -Trigger parameters cannot be specified together Virtual Guest Services are not available for the operating system on virtual machine %VMName; residing on host %VMHostName;. Virtual SCSI drives and virtual network cards may not function properly on this virtual machine The Virtual Machine Manager P2V Agent was not removed from the computer %ComputerName; because -Credential parameter has not been supplied Credential parameter must be specified if - Force parameter is not specified Parameters -OfflineIPAddress, - OfflineSubnetMask, -OfflinePrefixLength, - OfflineDefaultGateway, - OfflineNICMacAddress can only be specified for offline conversion One or more required parameters are missing. The following parameters must be specified: - OfflineIPAddress, -OfflineDefaultGateway, - OfflineNICMacAddress and - OfflineSubnetMask (for IPv4 addresses) or - OfflinePrefixLength (for IPv6 addresses) One of the IP parameters provided for offline communication is not valid The snapshot creation failed because VSS writer %VssWriterGuid; on source machine %ComputerName; did not respond within the expected time interval The volume %VolumeDriveLetter; selected for physical-to-virtual conversion is not accessible from Windows PE. This is usually caused by Use the -Check parameter to check for errors without starting the P2V operation or use -Trigger to begin the P2V conversion. Update the operating system on virtual machine %VMName; to the latest service pack and then try installing Virtual Guest Services manually. Uninstall the System Center Virtual Machine Manager P2V Agent using Add or Remove Programs on %ComputerName;. Specify the -Credential parameter to remotely uninstall the System Center Virtual Machine Manager P2V Agent from %ComputerName;. If access to %ComputerName; is not available, use - Force parameter to remove the agent management records from System Center Virtual Machine Manager Server. Remove offline conversion parameters Specify all required parameters and then try the Confirm that the offline settings for IP address, subnet mask, prefix length, and default gateway are valid. Ensure that VSS writer is functioning properly and then try the operation Exclude this volume from conversion. Or, if you are performing an offline physical-to-virtual conversion, create a VMM 2008 Error Codes / Command-Line Interface Error Messages Page 111

113 missing or incorrect storage drivers in Windows PE. %ComputerName; may now need to be manually restarted into the original operating system using the boot menu Virtual Machine Manager encountered an error while connecting to the agent after restarting the computer %ComputerName; into Windows PE. This error may be due to missing Windows PE drivers for local storage or the network on the source machine No compatible drivers were identified for the device: %DeviceDescription;. The offline physical-to-virtual conversion requires a driver for this device.\n\ndevice Type: %DeviceType;\nDevice Description: %DeviceDescription;\nDevice Manufacturer: %DeviceManufacturer;\nHardware IDs (listed in order of preference):\n%hardwareids;\ncompatible IDs (listed in order of preference):\n%compatibleids; No compatible drivers were identified for the device: %DeviceDescription;. The offline physical-to-virtual conversion requires a driver for this device.\n\ndevice Type: %DeviceType;\nDevice Description: %DeviceDescription;\nDevice Manufacturer: %DeviceManufacturer;\nHardware IDs (listed in order of preference):\n%hardwareids;\ncompatible IDs (listed in order of preference):\n%compatibleids; VMM does not recognize the format of INF file %FileName; Online physical-to-virtual conversion of a domain controller is not recommended The selected machine %ServerName; cannot be virtualized. The system volume %VolumeDriveLetter; must be attached to the IDE bus for the virtual machine to start up To perform a physical-to-virtual conversion, all virtual hard disks of a highly available virtual new folder under %StaticDriverPath; on the VMM computer and then copy all of the storage or networks drivers to the to the new folder. Create a new folder under %StaticDriverPath; on the VMM machine and then copy all of the storage or networks drivers for %ComputerName; to the new folder. Create a new folder under %StaticDriverPath; on the Virtual Machine Manager server and then copy the necessary 32-bit Windows Vista driver package files for this device to the new folder. The driver package files include the driver (.sys) and installation (.inf and.cat) files. Check the device manufacturer's website for the necessary drivers. Create a new folder under %StaticDriverPath; on the Virtual Machine Manager server and then copy the necessary 32-bit Windows Vista driver package files for this device to the new folder. The driver package files include the driver (.sys) and installation (.inf and.cat) files. Check the device manufacturer's website or try the following link: %SuggestedDriverLocation; for the necessary driver files. Ensure that the correctness of the driver package that %FileName; is a part of and then try the To perform an offline conversion, run the New-P2V cmdlet again, and specify the -Offline parameter. If the size of the volume %VolumeDriveLetter; exceeds the maximum IDE bus disk size for Virtual Server, try using a Hyper-V host. Specify the same location for all virtual hard disks and the virtual machine and VMM 2008 Error Codes / Command-Line Interface Error Messages Page 112

114 machine must be placed on the same volume. then try the There is already an SSL certificate associated with port %TCPPort; on machine %ServerName; The network location override flag must be set when specifying a network location VLAN IDs are not consistent with the VLAN mode VLAN IDs are specified without the VLAN mode The -OverrideNetworkLocation parameter is inconsistent with -NetworkLocation The Virtual Machine Manager server lost connectivity to host %VMHostName; after applying the network settings. This might be the result of an incorrect VLAN setting Cannot set VLAN properties on physical network adapter %FriendlyName;, because it is not connected to a virtual network Cannot connect physical network adapter %FriendlyName; to virtual network %VirtualNetworkName;, because it is connected to another virtual network. Ensure that no application on machine %ServerName; listens for HTTP traffic on TCP port %TCPPort; during the conversion. Alternatively use registry key HKLM\Software\Microsoft\Microsoft System Center Virtual Machine Manager Server\Settings\P2VBITSTcpPort on the VMM server to change the P2V transfer port number and add the necessary firewall rule for TCP port %TCPPort; on machine %ServerName;. Specify the OverrideNetworkLocation flag and then try the For the VLAN Access mode, specify only -VLANID. For the VLAN Trunk mode, specify only -VLANTrunkID. When using -VLANID or -VLANTrunkID, specify the -VLANMode. If -OverrideNetworkLocation is set to TRUE, specify -NetworkLocation. If - OverrideNetworkLocation is set to FALSE, omit -NetworkLocation. Check connectivity from the Virtual Machine Manager server to the host. If there is no connectivity, try connecting a terminal to the host and reverting the changes by using the Hyper-V Virtual Network Manager locally on the host. If that is not possible, provide connectivity between the host and the VMM Server by using a different network adapter. Connect the physical network adapter to a virtual network and then try the Disconnect the physical network adapter from the other virtual network and then try the The specified network location is not valid. Specify a different network location and then try the VMM 2008 Error Codes / Command-Line Interface Error Messages Page 113

115 13609 The specified MAC address range conflicts with an existing Organizationally Unique Identifier (OUI) or reserved address The specified MAC address range %RangeStart; - %RangeEnd; is not valid All addresses in the MAC address range have been used Cannot connect the virtual network adapter because virtual switch %FriendlyName; on host %VMHostName; has no available ports Cannot set VLAN properties on virtual network %FriendlyName;, because the virtual network is not bound to the host The host physical network adapter cannot be removed from virtual network %VirtualNetworkName; because the virtual network has a VMware service console port on host %ServerName; The -Path parameter must be specified for New-VirtualNetwork Cannot remove physical network adapter %FriendlyName; from virtual network %VirtualNetworkName; because the adapter is not connected to the virtual network. Specify a MAC address range, which does not conflict with an existing OUI or reserved range.virtual Machine Manager default range is 00:1D:D8:B7:1C:00-00:1D:D8:F4:1F:FF. 1. Specify an end address for the range that is greater than the start address.\n\n2.ensure that the first three octets of the start address and the end address for the range are equal. Extend the MAC address range or specify a new range. Use the VMware Virtual Infrastructure Client to increase the number of ports.\n\nnote: This setting requires the host to be restarted. Connect the virtual network to the host and then try the Remove the service console port from virtual network %VirtualNetworkName; by using the VMware Virtual Infrastructure Client or specify a different virtual network. Specify the -Path parameter and then try the Specify a different host network adapter and then try the operation The specified virtual network does not exist. Run Get-VirtualNetwork and ensure that the virtual network is on the list The host cluster name contains a character that is not allowed A host cluster with the name %HostClusterName; already exists A cluster with the name %HostClusterName; does not exist. A host cluster name cannot contain any of the following characters: : *? < > / \ ". Check the host cluster name and then try the Specify a different host cluster name and then try the Specify a different cluster name and then try the The cluster node failure reserve equals or Specify a cluster node failure reserve VMM 2008 Error Codes / Command-Line Interface Error Messages Page 114

116 exceeds the number of nodes in cluster %HostClusterName; The host does not exist in cluster %HostClusterName; Unable to add %ComputerName; as a virtual machine host Unable to add %ComputerName; as a Library server Virtual network %FriendlyName;, configured on host %ComputerName;, is not highly available The specified VMware resource pool was not found The virtual machine %ComputerName; cannot be moved to VMware resource pool %FriendlyName; Virtual Machine Manager could not enumerate the network shares on %ComputerName; Specified failure node reserve (%ParameterValue;) exceeds the %MaxLimit; limit for host cluster %HostClusterName; (total nodes in cluster- 1) Highly available virtual machine %VMName; is not supported by VMM because one or more of its network adapters is not configured correctly Highly available virtual machine %VMName; is not supported by VMM because one or more of its network adapters is not configured correctly. less than the number of nodes in the cluster and then try the operation Specify a different host name and then try the Ensure that the specified machine name is a cluster name or a node of a cluster, and then try the Ensure that the specified machine name is a clustered file server or a node of a cluster, and then try the operation To make the virtual network highly available, ensure that a virtual network with the same name, tag, and connectivity exists on all hosts in the cluster. Ensure that the resource pool exists in this virtualization manager and then try the Ensure that the target resource pool belongs to the same computer resource and then try the Ensure that the computer %ComputerName; exists, that the specified credentials have administrative rights, and then try the Specify a failure node reserve less than or equal to %MaxLimit;. Ensure that all of the virtual network adapters are either disconnected or connected to highly available virtual networks. Ensure that all of the virtual network adapters are either disconnected or connected to highly available virtual networks. Additionally, each port group the VM is connected to must be present on each of the nodes of the cluster. VMM 2008 Error Codes / Command-Line Interface Error Messages Page 115

117 13923 Highly available virtual machine %VMName; is not supported by VMM because its cluster resource group is not configured correctly Highly available virtual machine %VMName; is not supported by VMM because the VM uses non-clustered storage Host cluster %HostClusterName; cannot be removed directly from Virtual Machine Manager because it is a VMware cluster Host cluster %HostClusterName; was not fully refreshed. The host cluster might appear to not have highly available storage or virtual networks. Ensure that the resource group only contains a single VM resource, a single VM configuration resource, and zero or more disk resources all belonging to this VM. Ensure that all of the files and passthrough disks belonging to the VM reside on highly available storage. To remove the host cluster from Virtual Machine Manager, remove the Virtualization Manager that it belongs to. To destroy the host cluster, use the VMware Virtual Infrastructure Client. Ensure that all the nodes are online and do not have Not Responding status in Virtual Machine Manager. Then refresh the host cluster Troubleshooting Operations Manager, PRO, and Reporting Issues in VMM This topic provides guidance for troubleshooting issues with Performance and Resource Optimization (PRO), reporting, and the integration of System Center Operations Manager 2007 with System Center Virtual Machine Manager (VMM) 2008 and Virtual Machine Manager 2008 R2. Configure Operations Manager Setup option is not completed successfully Possible causes The root management server for Operations Manager is in a different Active Directory domain than the VMM server. If the two servers are in different domains, manual configuration of Operations Manager is required. The VMM server is in a disjointed namespace, and the server was not identified by its fully qualified domain name (FQDN). The Configure Operations Manager option of the VMM Setup Wizard is run on the root management server too soon after you install the VMM server. The Setup Wizard attempts to add the VMM service account to the local Administrators group on the root management server. That operation will fail unless you allow time for the service connection point (SCP) to replicate to your Active Directory Domain Services (AD DS) domain controllers. A VMM Administrator Console is already installed on the root management server when you run the Configure Operations Manager option of the VMM Setup Wizard. Troubleshooting Operations Manager, PRO, and Reporting Issues in VMM / Configure Operations Manager Setup option is not completed successfully Page 116

118 Solutions If your root management server is in a different domain from the VMM server, do not use the Configure Operations Manager option of the VMM Setup Wizard. Instead, follow the instructions in How to Manually Configure Operations Manager for VMM 2008 R2. Important This procedure explains how to perform one task in the integration process. To ensure a successful integration, do not perform this procedure without first performing the integration tasks that precede this one, as described in How to Integrate Operations Manager with VMM 2008 R2. If the VMM server is in a disjointed namespace, run the Configure Operations Manager option of the VMM Setup Wizard again, and identify the VMM server by its FQDN. If you run the Configure Operations Manager option of the VMM Setup Wizard immediately after you install the VMM server, the service connection point (SCP) might not replicate to your AD DS domain controllers before the wizard runs. Run the Setup Wizard again after allowing time for AD DS replication. AD DS replication time varies, depending on your network configuration, locations of your domain controllers, and the size and complexity of your AD DS environment. If a VMM Administrator Console is installed on the root management server when you run the Configure Operations Manager option of the VMM Setup Wizard, a message appears that states that the Setup Wizard will remove the console. Finish the wizard to allow it to remove the console. Then, run the wizard Access denied when specifying the Operations Manager server for VMM Possible causes The OpsMgr SDK Service in Operations Manager 2007 (known as the System Center Data Access service in Operations Manager 2007 R2) is unable to register Service Principle Names (SPNs) for itself in AD DS. This is the most common cause of an Access Denied error message when you attempt to specify the Operations Manager server in VMM. This error message is associated with error event (0x ) in the Operations Manager event log, but it is manifested in VMM as an Access Denied error. Every time the OpsMgr SDK Service starts on your Operations Manager root management server, the service must be able to register SPNs for itself in AD DS. If the SDK service runs as Local System, the account has the necessary permissions to read and write the SPNs and you do not have to update any configurations. However, if you are using an Active Directory domain account as the service account, you must either manually register the SPNs for the root management server or you must grant the SDK service account the permissions that it requires to read and write the SPNs when the service starts. The service account for the VMM server was not added to the Administrator role in Operations Manager. Solution Use the following procedure to troubleshoot these issues. To troubleshoot Access Denied issues when specifying the Operations Manager server in VMM Troubleshooting Operations Manager, PRO, and Reporting Issues in VMM / Access denied when specifying the Operations Manager server for VMM Page 117

119 1. To verify that SPNs are registered correctly, log on to a computer that is in an Active Directory domain by using an account that has Read SPN permission, and then run the following command, where <computername> identifies the root management server: SetSPN.exe L <computername> 2. If the command does not return SPNs for the root management server, use the procedures in task 1 in How to Integrate Operations Manager with VMM 2008 R2 either to manually register the SPNs for the root management server or to grant the SDK service account the permissions that it requires to read and write the SPNs when the service starts. Task 1 provides steps to verify that an Operations Manager deployment meets the requirements of VMM. 3. Ensure that the VMM service account is a member of the Administrator role in Operations Manager. To add the account to the Administrator role, follow the instructions in How to Add Members to the Administrator Role in Operations Manager On the root management server, restart the SDK service. (In Operations Manager 2007 SP1, the service name is OpsMgr SDK Service; in Operations Manager 2007 R2, the service name is System Center Data Access service.) 5. Restart the root management server. 6. Specify the Operations Manager server in VMM by following the steps in How to Specify the Operations Manager Server for VMM. 7. If you still receive an Access Denied error message, contact Customer Support Services (CSS) for VMM. For more information about VMM support options, see System Center Virtual Machine Manager Troubleshooting and Support ( Troubleshooting VMM Cmdlet Issues This topic provides guidance for troubleshooting issues when you are working with System Center Virtual Machine Manager (VMM) cmdlets. The Add-Patch cmdlet does not run on a VMM 2008 server installed on a Windows Server 2008 computer Possible cause (or causes) Garbage collection is enabled on the server in the vmmservice.exe.config file. Solution (or solutions) Remove the vmmservice.exe.config file from the %SYSTEMDRIVE%\Program Files\Microsoft System Center Virtual Machine Manager 2008\Bin directory, and then restart the Virtual Machine Manager service. You can then run the Add-Patch cmdlet. After the Add-Patch cmdlet is finished running, you can re-enable garbage collection by moving the vmmservice.exe.config file back to the %SYSTEMDRIVE%\Program Files\Microsoft System Center Virtual Machine Manager 2008\Bin directory and restarting the Virtual Machine Manager service. Troubleshooting VMM Cmdlet Issues / The Add-Patch cmdlet does not run on a VMM 2008 server installed on a Windows Server 2008 computer Page 118