Operations Management Network Monitoring and Management
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1 Operations Management Network Monitoring and Management Dave Furiness/MCNC - [email protected] Gonzalo Guzman/MCNC - [email protected] Damien Ball/Granville County Schools - [email protected] March 9, 2010
2 Agenda Network monitoring and management the FCAPS framework Open source tools Nagios Syslog RANCID Cacti SmokePing ntop Low cost commercial tools NetCrunch\SolarWinds\WhatsUp Gold SolarWinds demonstration 2
3 FCAPS WHAT IS FCAPS? FCAPS is a network management functional model defined by ITU-T and ISO FCAPS is: Fault - Recognize, isolate, correct and log faults that occur Configuration Manage device configurations Accounting - Gather usage statistics and use those statistics to bill users and enforce usage quotas Performance Monitor and track short-term and long-term network and server statistics to identify trends and for capacity planning Security - Control access to assets in the network and audit security violations 3
4 FCAPS Functional Examples Fault Configuration Accounting Performance Security Fault detection System turn-up Track service usage Performance data collection Selective resource access Fault correction Network provisioning Bill for services Utilization and error rates Access logs Alarm handling Auto-discovery Data analysis Security alarm/event reporting Trouble notification Backup and restore Report generation Security audit trail log Error/event logging Network recovery Change management Capacity planning 4
5 Open Source or Commercial Tools? Cost Considerations Functionality, e.g. event correlation, dashboards Integrated solutions - open source tools are typically point solutions Level of effort and skills required to implement open source solutions 5 3/11/2010
6 FCAPS Fault Management Solutions: Nagios - OpenNMS - NMIS - 6
7 FCAPS Fault Management Nagios - Pros: Open Source Polls actual services for response. (HTTP, SMTP, etc) Flexible Add-ons for specialized testing Good Trending data and Uptime Statistics Cons: Configuration is done via text files. Linux only 7
8 FCAPS Fault Management Nagios Demo 8
9 FCAPS Fault Management System logging Syslog Redhat, CentOS, Fedora Core Klogd Ubuntu Syslog-ng - Kiwi Syslog - Splunk 9
10 FCAPS Fault Management System logging Sample Configuration for enabling syslogging of an ASA ** ASA ** conf t logging enable logging host <interfacename> <ip or hostname of syslog server> no logging timestamp no logging device-id logging trap debug logging facility 20 exit write mem **Add to syslog.conf file** local3.debug /var/log/ciscofw 10
11 FCAPS Fault Management Splunk Search and analysis engine Works on live or historical data Windows, Linux, Mac 11
12 FCAPS Configuration Management Solutions: RANCID - Really Awesome New Cisco config Differ NetCanner
13 FCAPS Configuration Management RANCID- Pros: Automates configuration collection process Stores configuration files in a revision control system Alerts to configuration changes via Supports most switches and routers Cons: Linux only Text configuration file No GUI interface 13
14 FCAPS Configuration Management NetCannery Pros: Graphical Front End Troubleshooting tools such as: IP address analyzer Finds devices with unsaved changes Ability to create custom reports Cons: Graphical Front End requires MacOS Sometimes has difficulty logging into older devices. Retail Product, fee based 14
15 FCAPS Performance Management Types of Performance Measurement: Performance Measurement Cacti, PRTG, MRTG, Smokeping, Forensics Analysis Wireshark, NTOP, Netstumbler, TCPDump Load Generation Iperf, D-ITG, Internet 2 NDT 15
16 FCAPS Performance Management Cacti - Pros: Open Source Web based configuration and viewing Good Trending data and Statistics Large open source community support Cons: Linux only 16
17 FCAPS Performance Management SmokePing - Pros: Open Source Web based viewing Good Trending data and Statistics Cons: Linux only Text configuration file. 17
18 FCAPS Performance Management Pros: Open Source Web based viewing Good Trending data and Statistics Cons: Linux only Text configuration file. ntop- 18
19 FCAPS Performance Management Performance Tools Demo 19
20 FCAPS Performance Management WireShark - Forensic Analysis of data on a network. Determine network issues like retransmissions. Statistics feature can playback IM sessions, and VoIP calls. Open Source 20
21 Commonly Used Commercial Tools Vendor agnostic NetCrunch - SolarWinds - WhatsUpGold - Vendor Specific HP Procurve Manager CiscoWorks, etc. Considerations Understand the vendor pricing model Interfaces..nodes..volumes..etcetera Base package versus options Understand product functionality 21 3/11/2010
22 Commonly Used Commercial Tools Cost Estimates (software only) adrem software NetCrunch 6.x Premium Remote Access $4,500 Configuration Management???? 1 Year Service Agreement and Upgrade Protection (Yr. 2+) $1,575 SolarWinds Orion Network Performance Monitor SL250 $5,474 Orion Network Configuration Manager DL200 $4,995 1 Year Service Agreement and Upgrade Protection (Yr. 2+) $2,000 WhatsUp Gold WhatsUp Gold Premium up to 300 devices $3,895 WhatsConfigured up to 300 devices $5,395 1 Year Service Agreement and Upgrade Protection (Yr. 2+) $1, /11/2010
23 SolarWinds Products Used - Granville County Schools Orion Network Performance Monitor Device Monitoring Fault Monitoring Bandwidth (Interface) Monitoring Conditon-based Alerting Syslog Collection Cisco Energywise Support Orion Network Configuration Manager Network Device Configuration Granular Network Inventory (Device and Data) Network Policy Management and Remediation Orion Application Performance Monitor Application Monitoring Application Fault Alerting
24 MCNC Forums for K12 Information Technology Forum container dedicated to network monitoring and management at: /11/2010
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