BROADBAND CONNECTION VOUCHER SCHEME Scheme Conditions

Size: px
Start display at page:

Download "BROADBAND CONNECTION VOUCHER SCHEME Scheme Conditions"

Transcription

1 BROADBAND CONNECTION VOUCHER SCHEME Scheme Conditions The purpose of the Broadband Connection Voucher scheme is to assist businesses and third sector organisations to meet the upfront capital costs of a high speed broadband connection to their premises. This guidance contains information on who is eligible to apply and the Terms and Conditions of the scheme. 1. Am I eligible to apply? To be eligible for voucher funding under the Broadband Connection Voucher Scheme: 1.1. You must be a Small or Medium Sized Enterprise (SME) as defined by the European Commission. Registered charities, social enterprises and sole traders that meet the SME criteria below are welcome to apply. You employ between 1 and 249 persons; You have an annual turnover not exceeding 50 million (around 41m); AND/OR You have an annual balance sheet total not exceeding 43 million (around 35.5m) If you are a start-up or pre-start-up business, you are eligible to apply as long as you have or can gain start-up approval from Business Gateway Edinburgh. Please contact for more information Your trading address must be located within The City of Edinburgh Council Local Authority Area OR be within 5 miles of the border with this area in any of the following local authority areas: Fife West Lothian Midlothian East Lothian You can check your postcode on our website to make sure that you are in an eligible area The address must be the trading address of your business. If you work from a residential property as your main business base you can still apply. If the postcode checker shows your postcode as ineligible and you believe this to be incorrect, please contact the project team at connectedcapital@edinburgh.gov.uk 1.3. If you are a tenant of a business park or a commercial property landlord, additionally you must have the approval of your landlord to proceed with the work. Ref: C. Scheme Conditions - 1 -

2 1.4. You have not already received public sector funding to improve the broadband connectivity of your property You must confirm that you have not received more than 200k (approximately 165k) in public funding over a three-year fiscal period. You will have been issued with a letter by any schemes that run telling you how much aid you have received. Please check the funding ceiling by finding more guidance at: This Regulation applies to aid granted to businesses in all sectors, with the exception of the list below. If your business/organization engages in any of the work below, you will not be eligible for funding through this scheme. Aid granted to businesses active in the fishery and aquaculture sectors Aid granted to businesses active in the primary production of agricultural products Aid granted to businesses active in the processing and marketing of agricultural products (in certain cases) Aid to export-related activities towards third countries or Member States Aid granted to businesses active in the coal sector Aid granted to businesses in difficulty If you are unsure, please take professional advice to ensure you are eligible Your business can not be in any of the following business sectors: Aquaculture; agriculture; coal; fisheries; education; and import and export agencies Your business must be financially viable at the time you apply and have no outstanding debts to The City of Edinburgh Council. 2. Terms and Conditions If you are offered a Connection Voucher, the following terms and conditions will apply. You should read them carefully and make sure you can agree to all of them. About my application: 2.1. You are responsible for providing all the information reasonably requested by the Connection Vouchers scheme, including any additional information that may be necessary for the purposes of processing your application or deciding on your voucher award amount. Ref: C. Scheme Conditions - 2 -

3 2.2. You are agreeing to provide evidence of your status as an organisation if requested. Documentation we will accept includes, but is not limited to: VAT registration; Charity Registration: HMRC notification; UTR number; certification of incorporation (Limited Companies); business bank account statement issued within the last three months; non-domestic rates reference. Other documentation, such as business-related utility bills, may be acceptable in special conditions if combined with other documentation Information submitted on applications forms to the voucher scheme will be shared with other associated organizations, for the purposes of processing the application. You will have the right to request to see personal information under data protection laws. Upon application, organizations will be registered with Business Gateway Edinburgh for administration purposes You must be willing to help us with promotion of the voucher scheme, including providing information for a case study and taking part in any evaluation surveys. About my connection: 2.5. You must install a broadband connection at your property that improves your current level of broadband connectivity above 30Mbps and ideally up to 100Mbps. There is no restriction on the type of technology (i.e. fixed or wireless) the supplier can use to provide you with the supply, so long as it is capable of offering the required speed. The voucher can be used by the Communications Provider (CP) to provide customers with a step change in service, which can be obtained either through: the provision of new superfast/ultrafast connectivity using NGA Networks (including the use of wired or wireless technologies) offering a minimum of 30Mbps+ (if your current NGA connection is >30Mbps then the new connection must offer at least a doubling of current speed) or, the provision of business grade connectivity (leased line capability/microwave) exhibiting minimum 20+Mbps speeds, upgradable to minimum 30+Mbps and deliver a doubling of speeds compared to the existing connection Vouchers are for one-off connection and set-up costs only. These costs must be reasonable and in line with current market estimates. Connection costs may include installation fees; external infrastructure equipment; excess construction charges and engineering works; and set-up and survey costs. We may ask your supplier to detail how the costs have been calculated Eligible network connection costs (for all types of connection) are: planning, survey, acquisition, site preparation, installation, and commissioning fees; provision of building entry points and (including breaking/drilling charges for entry through external and internal walls), trunking and tray work (within enduser s curtilage) and fibre cable and jointing; Ref: C. Scheme Conditions - 3 -

4 necessary supporting structures including poles and other mountings, brackets, fixings, and associated civil works (including craneage); power supplies equipment to support network electronics and optics, including power company connection costs, but excluding any CPE power supplies beyond an existing 240V AC socket; copper and fibre optic cables, sheaths, connectors, joints, splitters and enclosures, coaxial lines, copper waveguide, microwave feeders, jumpers, connectors, antenna radomes and enclosures, lighting protection devices, and electrical earthing systems; costs related to the purchase of wayleaves or other easement rights; and adapters/converters to ensure that all the pre-existing communications functionality is effectively maintained (e.g. adapters/converters for analogue telephones, dialup modems, alarm diallers or other devices that may contain embedded modems such as medical alarms) Eligible network connection costs (for fixed NGA only) are: provision of new footway and carriage boxes, poles and duct infrastructure; and CPE (e.g. Optical Network Terminal (ONT) or fibre modem), backup battery, patch panel and residential gateway and associated intermediate power and fibre communications cables) Eligible network connection costs (for wireless NGA only) are: provision of building location points (including all associated mounting costs); Radio Frequency (RF) connectors, splitters, combiners, duplexors, diplexors, filters, antennas, radomes and enclosures; External and in-building wireless repeaters if necessary for coverage; and fixed wireless CPE costs Eligible business connectivity (leased lines) connection costs (for fixed connections only) are: provision of new footway and carriage boxes, poles and duct infrastructure; costs related to the purchase of way leaves or other easement rights; and CPE (e.g. Optical Network Terminal (ONT) or fibre modem), backup battery, patch panel and residential gateway and associated intermediate power and fibre communications cables) Eligible business connectivity (leased lines) connection costs (for wireless connections only) are: provision of building location points (including all associated mounting costs); and wireless CPE costs The connection voucher cannot be used to cover SME connections to basic broadband technologies; additional charges for expedited connection e.g. time related charges (TRCs); cancellation fees for any pre-existing connection; cabling on the customer side of the CPE to support (e.g. in-premise installation of cat5e and RG6 coax cable) (except for multi-sme premises); inter-site connectivity; Ref: C. Scheme Conditions - 4 -

5 any of the network elements that may require upgrading to support the final connection e.g. middle mile/trunk, and core upgrades that are required to support the final connection; and operational expenditures and overheads (Opex), save for those that are direct incremental and one-off costs associated with the installation of the new highspeed / high-grade connection Only one voucher can be awarded per business to connect one property. This should be your registered office or trading address You will choose your service provider from the pre-qualified list of suppliers on our website. The contract of internet service provision you enter into with your service provider must be for a minimum of six months. If you wish to select a different supplier they will need to pre-register with the scheme before you can use them You must provide evidence of the successful installation of your broadband connection. Documentation we will accept is limited to a copy of your invoice from your service provider Vouchers can be used to recover (or part-recover) historic capital costs provided that: The capital costs have been demonstrably incurred by Registered Suppliers and represent only Eligible Costs as described within Appendix 2 of the Supplier Registration document; The capital costs have been incurred by Suppliers in anticipation of (but not dependent upon) winning the business of eligible SMEs and therefore being able to redeem these costs through the use of their connection voucher. These capital costs have been invested at full commercial risk since the commencement of the Scheme (7 December 2013). Such capital costs will be subject to the full provisions of the BDUK anti-fraud and value-for-money obligations as described within Section 3 of the Supplier Registration document. About payment of my voucher: Payment for vouchers will be made directly to your supplier, not to your business/organisation. You agree to send us the invoice provided by the supplier and we will make payment to them for up to the maximum voucher value, net of VAT All claims must not include VAT. You will need to pay your supplier directly for any VAT charged before making your claim Vouchers are awarded for connection costs of between minimum 100 and maximum 3,000. The Voucher offered will have a maximum value which you will be told at the time you apply. You can claim the actual cost of the connection or the voucher value, whichever is the lower. If the connection costs less than the voucher, you can only claim the actual cost. If the connection costs more than the voucher, you will be responsible for paying the difference to the supplier. The Connection Voucher scheme is not liable for any payment in excess of the maximum voucher amount. Ref: C. Scheme Conditions - 5 -

6 2.14. Computer and ICT equipment cannot be claimed for under the scheme You are responsible for paying the ongoing monthly charge to your supplier that cannot be claimed under the scheme You should not enter into contracts, commitments or expenditure prior to receiving a formal offer of a voucher. Anything you spend before the date of your voucher offer cannot be claimed back. General conditions: The City of Edinburgh Council is not liable for any loss or damage incurred as a result of participation in the Scheme Where incomplete, false or misleading information is given, the City of Edinburgh Council reserves the right to either decline the application or reclaim the voucher in full The City of Edinburgh Council is entitled to discontinue or vary the terms of the scheme at any time without notice There are a limited number of vouchers available at any time. The City of Edinburgh Council reserves the right to end the scheme at our discretion, when funds run out, or otherwise end the scheme in March 2015 or when advised by the UK government. Ref: C. Scheme Conditions - 6 -

Broadband Connection Vouchers Scheme - A Guide

Broadband Connection Vouchers Scheme - A Guide Broadband Connection Vouchers Scheme Guide for Suppliers Page 1 of 14 Table of Contents 1. Introduction... 3 2. Where Does the Scheme Operate?... 3 3. What Does the Scheme Fund?... 3 4. What is a Compliant

More information

BROADBAND CONNECTION VOUCHER SCHEME GUIDANCE NOTES

BROADBAND CONNECTION VOUCHER SCHEME GUIDANCE NOTES BROADBAND CONNECTION VOUCHER SCHEME GUIDANCE NOTES The Broadband Connection Voucher Scheme has been established to assist businesses and third sector organisations to meet the upfront capital costs of

More information

BROADBAND CONNECTION VOUCHER SCHEME

BROADBAND CONNECTION VOUCHER SCHEME BROADBAND CONNECTION VOUCHER SCHEME Application Form This application form should be filled out by businesses and third sector organisations applying to The City of Edinburgh Council s Broadband Connection

More information

Broadband Connection Voucher Scheme

Broadband Connection Voucher Scheme Broadband Connection Voucher Scheme Application Form This application form should be filled out by businesses and third sector organisations applying to the Brighton & Hove Broadband Connection Voucher

More information

BROADBAND CONNECTION VOUCHER SCHEME Application Form

BROADBAND CONNECTION VOUCHER SCHEME Application Form BROADBAND CONNECTION VOUCHER SCHEME Application Form This application form should be filled out by businesses and third sector organisations applying to Newport Council s Broadband Connection Voucher Scheme.

More information

Broadband Connection Vouchers Scheme

Broadband Connection Vouchers Scheme Broadband Connection Vouchers Scheme WHAT IS THE BROADBAND CONNECTION VOUCHER SCHEME? WHAT IS THE BROADBAND CONNECTION VOUCHER SCHEME? UK Government scheme to enable companies to overcome the cost barriers

More information

Broadband jargon buster

Broadband jargon buster Better business is better connected Leeds Bradford broadband connection voucher scheme Broadband jargon buster #superfastbritain www.superconnectedleedsbradford.co.uk Terminology Buster These are some

More information

BROADBAND CONNECTION VOUCHER SCHEME Application Form

BROADBAND CONNECTION VOUCHER SCHEME Application Form BROADBAND CONNECTION VOUCHER SCHEME Application Form This application form should be filled out by businesses and third sector organisations applying to the Connecting Cambridgeshire Broadband Connection

More information

BROADBAND CONNECTION VOUCHER SCHEME

BROADBAND CONNECTION VOUCHER SCHEME BROADBAND CONNECTION VOUCHER SCHEME Glossary What are the services available? These are some of the descriptions you will see when you start to look for a broadband connection. Contended/Shared Service

More information

SUPERFAST BROADBAND. A technology guide

SUPERFAST BROADBAND. A technology guide 1 SUPERFAST BROADBAND 2 The world of broadband is littered with jargon and technical terms. This guide is intended to help small businesses and charities who want to upgrade their broadband connection

More information

BROADBAND CONNECTION VOUCHER SCHEME Application Form

BROADBAND CONNECTION VOUCHER SCHEME Application Form Super Connected Cities connectionvouchers.co.uk/oxford Helpline: 01865 252845 E-mail: SuperConnected@Oxford.gov.uk St Aldate s Chambers 109 St Aldate s Oxford OX1 1DS Customer Services: 01865 249811 BROADBAND

More information

A guide to connecting to fibre optic networks for homeowners, architects, builders and developers.

A guide to connecting to fibre optic networks for homeowners, architects, builders and developers. A guide to connecting to fibre optic networks for homeowners, architects, builders and developers. Chorus is New Zealand s largest telecommunications utility company. We maintain and build the local access

More information

MAXIMISING BROADBAND CONNECTIVITY ACROSS THE EU USING EUROPEAN FUNDING FOR SATELLITE BROADBAND ACCESS

MAXIMISING BROADBAND CONNECTIVITY ACROSS THE EU USING EUROPEAN FUNDING FOR SATELLITE BROADBAND ACCESS SUMMARY: MAXIMISING BROADBAND CONNECTIVITY ACROSS THE EU USING EUROPEAN FUNDING FOR SATELLITE BROADBAND ACCESS - IMPLEMENTING A VOUCHER SCHEME - DECEMBER 2013 1. The European Commission wishes to maximise

More information

ARE YOU WIRING FOR A SMART HOME? Guidelines for homeowners on the wiring requirements for telecommunications and other wired services.

ARE YOU WIRING FOR A SMART HOME? Guidelines for homeowners on the wiring requirements for telecommunications and other wired services. ARE YOU WIRING FOR A SMART HOME? Guidelines for homeowners on the wiring requirements for telecommunications and other wired services. INTRODUCTION Installing the right wiring when building or renovating

More information

Access Broadband Cymru

Access Broadband Cymru Access Broadband Cymru Application Form A copy of this document is available in Welsh. If you would prefer to receive the Welsh version of this document, we would encourage you to contact us on 0300 025

More information

Application form. Application Checklist. Application process. Eligibility criteria. Energy Saving Scotland Small Business Loans

Application form. Application Checklist. Application process. Eligibility criteria. Energy Saving Scotland Small Business Loans Energy Saving Scotland Small Business Loans ESSSBL0512 Helping Scottish businesses reduce their energy costs Application form Eligibility criteria The scheme is aimed at Scottish businesses that fall within

More information

Ultrafast Connectivity Voucher Scheme

Ultrafast Connectivity Voucher Scheme Ultrafast Connectivity Voucher Scheme Eligiblity Criteria & Scheme Conditions The Superfast Cymru programme is delivering superfast broadband across Wales by 2016 to bring the benefits of superfast broadband

More information

BDUK S CONSULTATION ON CONNECTION VOUCHERS: RESPONSE FROM VIRGIN MEDIA

BDUK S CONSULTATION ON CONNECTION VOUCHERS: RESPONSE FROM VIRGIN MEDIA BDUK S CONSULTATION ON CONNECTION VOUCHERS: RESPONSE FROM VIRGIN MEDIA Executive summary Virgin Media is strongly supportive of the Government s digital ambitions to roll out high speed, high-grade broadband

More information

Small Business Charter Growth Vouchers Programme. Terms and conditions - 1 - OCTOBER 2014

Small Business Charter Growth Vouchers Programme. Terms and conditions - 1 - OCTOBER 2014 Small Business Charter Growth Vouchers Programme Terms and conditions OCTOBER 2014-1 - Contents Contents 2 Terms and Conditions of Participation 3 Rules and Responsibilities 4 De Minimis Rules 6 Data Protection

More information

Information Crib Sheet Internet Access Service Agreement

Information Crib Sheet Internet Access Service Agreement Information Crib Sheet Internet Access Service Agreement 1. Definitions and Interpretation This Service Agreement is to be read in conjunction with the Conditions for Communications Services (the Conditions

More information

Invest in Renfrewshire - Funding Help Grow and Create Jobs

Invest in Renfrewshire - Funding Help Grow and Create Jobs How Invest in Renfrewshire can support your business www.investinrenfrewshire.com Invest in Renfrewshire was launched in June 2012 as a direct response to the recession and the economic needs of the area.

More information

Applicant Guidance Notes - Flexible Business Support Grants

Applicant Guidance Notes - Flexible Business Support Grants Applicant Guidance Notes - Flexible Business Support Grants Introduction Gloucester City Council is actively encouraging a thriving local economy and, as a part of this, is looking to support new business

More information

The part of the network that connects customers to the exchange, sometimes called the local loop or the last mile.

The part of the network that connects customers to the exchange, sometimes called the local loop or the last mile. Glossary of broadband terms 3G: Refers to the third generation of mobile phone technology following on from 2G. 3G allows for faster access to the internet and allows services including video calls and

More information

Ultrafast Fibre Frequently Asked Questions

Ultrafast Fibre Frequently Asked Questions Ultrafast Fibre Frequently Asked Questions 2014 1.0 Ultrafast Fibre Limited and Ultrafast Broadband (UFB) 1.1 Who is Ultrafast Fibre Limited? I ve seen your vans around town. With the help of several partners,

More information

Fixed Wireless Fact Sheet

Fixed Wireless Fact Sheet National Broadband Network Fixed Wireless Fact Sheet What is the National Broadband Network? The National Broadband Network (NBN) is designed to provide high speed broadband access to 100 per cent of Australian

More information

Q1: How does the Innovation Voucher Programme work? Q8: I am a sole trader, can I apply for an innovation voucher?

Q1: How does the Innovation Voucher Programme work? Q8: I am a sole trader, can I apply for an innovation voucher? 1 INNOVATION VOUCHERS Frequently Asked Questions Q1: How does the Innovation Voucher Programme work? Q2: Different types of vouchers available? Q3: Who is eligible to apply? Q4: How can I apply? Q5: When

More information

How To Pay For A Btc Phone On A Monthly Basis

How To Pay For A Btc Phone On A Monthly Basis 1. BROADBAND SERVICE CHARGES The charges for the Service will vary according to the service option and Minimum Period selected by the Customer, and will be as set out in Clauses 1.1 to 1.3 of this Charges

More information

Central Superfast Broadband Project Frequently Asked Questions

Central Superfast Broadband Project Frequently Asked Questions Central Superfast Broadband Project Frequently Asked Questions What is the Central Superfast Broadband Project? The Central Superfast Broadband Project is a partnership between Central Bedfordshire Council,

More information

REPORT TO: ECONOMIC DEVELOPMENT AND INFRASTRUCTURE SERVICES COMMITTEE ON 25 AUGUST 2015

REPORT TO: ECONOMIC DEVELOPMENT AND INFRASTRUCTURE SERVICES COMMITTEE ON 25 AUGUST 2015 PAGE: 1 REPORT TO: ECONOMIC DEVELOPMENT AND INFRASTRUCTURE SERVICES COMMITTEE ON 25 AUGUST 2015 SUBJECT: BY: BROADBAND INFRASTUCTURE COVERAGE CORPORATE DIRECTOR (ECONOMIC DEVELOPMENT, PLANNING & INFRASTRUCTURE)

More information

APPLICATION GUIDE CONNECTING BRITISH COLUMBIA PROGRAM

APPLICATION GUIDE CONNECTING BRITISH COLUMBIA PROGRAM APPLICATION GUIDE CONNECTING BRITISH COLUMBIA PROGRAM About the Province-wide Program Introduction The Connecting British Columbia Program is a province-wide program administered by Northern Development

More information

Case Study: The Maltings Power to the People

Case Study: The Maltings Power to the People Case Study: The Maltings Power to the People What they needed High speed affordable connectivity Reliable and rapid installation Flexibility and availability of service to all tenants What we delivered

More information

First Making Kent Quicker Broadband Services go live

First Making Kent Quicker Broadband Services go live Making Kent Quicker Update: December 2013 First Making Kent Quicker Broadband Services go live We are delighted to announce that the first high speed broadband services to be funded under the Making Kent

More information

Standard terms and conditions

Standard terms and conditions Standard terms and conditions For small and medium enterprises (SMEs) including micro businesses. Effective from 31 March 2014 Helping our customers. We re on it. 1 Contents Section 1 Taking over premises

More information

ONT FIGURE 1 SHOWS THE MOST LIKLEY LOCATION FOR AN EXTERNAL ONT AND ASSOCIATED INTRFACES

ONT FIGURE 1 SHOWS THE MOST LIKLEY LOCATION FOR AN EXTERNAL ONT AND ASSOCIATED INTRFACES Connecting to the National Broadband Network One of the greatest challenges facing telecommunications carriers around the world has been what is known as the last mile, the bit of copper cable between

More information

I n t e l l i g e n t N e t w o r k S o l u t i o n s

I n t e l l i g e n t N e t w o r k S o l u t i o n s This NetWolves Service Level Agreement ("SLA") provides detailed Descriptions of Metrics for NetWolves service performance and installation for Business Internet Access Services ( BIA Services ). This

More information

4. Government or statutory bodies authorised to implement the Scheme. The implementing body is the Department for Communities and Local Government.

4. Government or statutory bodies authorised to implement the Scheme. The implementing body is the Department for Communities and Local Government. Subject: State Aid United Kingdom The English Property Development State Aid Scheme 1. Member State United Kingdom 2. Regions East Midlands; Eastern; London; North East; North West; South East; South West;

More information

BESPOKE EMX 08043. Guidance for SME s

BESPOKE EMX 08043. Guidance for SME s Guidance for SME s What is BESPOKE? Who can apply? 1. Business size & location 2. Eligible business sectors 3. State Aid requirements 4. Eligible improvement works 5. Conditions of Funding What do I need

More information

Chorus UFB Services Agreement. Price List

Chorus UFB Services Agreement. Price List Chorus UFB Services Agreement Price List Table of contents 1. Introduction... 1 2. s... 1 3. Adjustment to Ancillary s... 2 4. Early Termination s... 3 APPENDIX 1 TRANSACTIONAL CHARGES... 6 1 Bitstream

More information

Central Superfast Broadband Project Frequently Asked Questions

Central Superfast Broadband Project Frequently Asked Questions Central Superfast Broadband Project Frequently Asked Questions What is the Central Superfast Broadband Project? The Central Superfast Broadband Project is a partnership between Central Bedfordshire Council,

More information

DISASTER RECOVERY AND NETWORK REDUNDANCY WHITE PAPER

DISASTER RECOVERY AND NETWORK REDUNDANCY WHITE PAPER DISASTER RECOVERY AND NETWORK REDUNDANCY WHITE PAPER Disasters or accidents would cause great harm on network infrastructure. It is unavoidable and the operation of network would be hampered for a long

More information

JT Fibre is here What to expect as a new JT Fibre customer

JT Fibre is here What to expect as a new JT Fibre customer JT Fibre is here What to expect as a new JT Fibre customer Congratulations on connecting to the new JT Fibre Network This next generation technology will ensure we all have the communication services we

More information

BUSINESS SUPPORT SCHEME Guidance Notes for Project Applicants

BUSINESS SUPPORT SCHEME Guidance Notes for Project Applicants BUSINESS SUPPORT SCHEME Guidance Notes for Project Applicants PLEASE READ THESE NOTES PRIOR TO COMPLETING THE APPLICATION FORM The Business Support Scheme is open to small and medium sized enterprises

More information

Terms and conditions for business

Terms and conditions for business Version 9, April 2012 Terms and conditions for business britishgas.co.uk/business Contents Welcome to British Gas terms and conditions 1.0 This contract 4 2.0 Charges 7 This contract is between us, British

More information

Broadband a consumer guide. August 2003. Textphone 020 7634 5370 Web www.oftel.gov.uk. Switchboard 020 7634 8700 Fax 020 7634 8943

Broadband a consumer guide. August 2003. Textphone 020 7634 5370 Web www.oftel.gov.uk. Switchboard 020 7634 8700 Fax 020 7634 8943 =>? Broadband a consumer guide August 2003 50 Ludgate Hill London EC4M 7JJ Switchboard 020 7634 8700 Fax 020 7634 8943 Textphone 020 7634 5370 Web www.oftel.gov.uk Crown copyright 2003 2 Contents What

More information

The Making Kent Quicker Programme covers a range of projects that Kent County Council is leading to improve broadband infrastructure.

The Making Kent Quicker Programme covers a range of projects that Kent County Council is leading to improve broadband infrastructure. What is the Making Kent Quicker Programme? The Making Kent Quicker Programme covers a range of projects that Kent County Council is leading to improve broadband infrastructure. These include the Kent and

More information

The Making Kent Quicker Programme covers a range of projects that Kent County Council is leading on to improve broadband infrastructure.

The Making Kent Quicker Programme covers a range of projects that Kent County Council is leading on to improve broadband infrastructure. What is the Making Kent Quicker Programme? The Making Kent Quicker Programme covers a range of projects that Kent County Council is leading on to improve broadband infrastructure. These include the Kent

More information

Section 2: Overview of Wireless Broadband Networks

Section 2: Overview of Wireless Broadband Networks Section 2: Overview of Wireless Broadband Networks 2.1 Introduction to Broadband Network Elements Over the past decade, technological innovation and a motivation to deploy broadband in new, efficient ways

More information

Housing Benefit and Council Tax Reduction Self Employed Earnings Information

Housing Benefit and Council Tax Reduction Self Employed Earnings Information Page 1 Housing Benefit and Council Tax Reduction Self Employed Earnings Information FOR OFFICIAL USE ONLY Title Customer Name DOB NI Notes Form Filename Form Reference V1 TEL Email Customer Address Date

More information

Is satellite broadband right for me?

Is satellite broadband right for me? Is satellite broadband right for me? Are you constantly frustrated by slow, no or unreliable broadband? Unsure whether the government fibre roll out will ever reach you? Would you like to do more online?

More information

This contract is between us, Extra Energy Supply Ltd and you, our customer.

This contract is between us, Extra Energy Supply Ltd and you, our customer. SME Terms & Conditions This contract is between us, Extra Energy Supply Ltd and you, our customer. These terms and conditions apply where you are using gas or electricity (or both) that we supply, unless

More information

Preparing for the NBN Fibre Connections

Preparing for the NBN Fibre Connections Preparing for the NBN Fibre Connections April 2014 1 Thanks for switching to the National Broadband Network (NBN) You re only days away from enjoying the benefits of Australia s leading-edge fibre network

More information

Our Customer Terms Page 1 of 17 T-Biz Broadband Single Site section

Our Customer Terms Page 1 of 17 T-Biz Broadband Single Site section Our Customer Terms Page 1 of 17 Contents Click on the section that you are interested in. Recent Changes 3 1 About the 4 Our Customer Terms 4 Inconsistencies 4 References to our network 4 2 What is the

More information

GUIDE. Voluntary Agreement on Standards for Fixed Broadband Services

GUIDE. Voluntary Agreement on Standards for Fixed Broadband Services GUIDE to the Voluntary Agreement on Standards for Fixed Broadband Services Between the Commerce and Employment Department, Sure and JT What is the broadband standards voluntary agreement? This is an agreement

More information

Is high speed satellite internet right for me?

Is high speed satellite internet right for me? Is high speed satellite internet right for me? Are you constantly frustrated by slow or unreliable broadband? Unsure whether the government fibre roll out will ever reach you? Would you like to do more

More information

www.localenterprise.ie/clare

www.localenterprise.ie/clare Lets talk Business.. 1 ONLINE TRADING VOUCHERS With the trend ever increasing towards online spending it is estimated that only 23% of small Irish businesses are engaged in any meaningful way in ecommerce

More information

Construction Industry Scheme. Guide for contractors and subcontractors

Construction Industry Scheme. Guide for contractors and subcontractors Guide for contractors and subcontractors CIS340 Contents 1 Introduction to the Construction Industry Scheme (CIS) What is the? 5 What types of work are covered by the scheme? 5 What types of businesses

More information

4 SME connectivity. Overview. Section 4

4 SME connectivity. Overview. Section 4 Section 4 4 SME connectivity Overview 4.1 4.2 4.3 4.4 Businesses rely on telephone and internet services to sell goods and services, connect to customers, deal with suppliers and manage their workforce.

More information

Important information

Important information Important information Please keep this guide in a safe place. Please make sure that you have self-installed and tested the unit in line with the instructions provided. It is your responsibility to test

More information

NWW LOCAL INVESTMENT FUND INFORMATION GUIDE

NWW LOCAL INVESTMENT FUND INFORMATION GUIDE NWW LOCAL INVESTMENT FUND INFORMATION GUIDE PUBLISHED JANUARY 2013 This version supersedes all previous versions, copies of which should now be destroyed. SECTION A KEY FACTORS Introduction The North West

More information

Service Schedule 5 - Internet Connectivity Services Terms & Conditions v1.0

Service Schedule 5 - Internet Connectivity Services Terms & Conditions v1.0 Overriding provisions All quotations are made and all orders are accepted subject to these conditions ( these Schedule Terms ) and our Active Support Contract Framework Terms. In the event of conflict

More information

Technical Trial of Broadband IP/Internet over ESB Power Networks. Engineers Ireland. October 2006

Technical Trial of Broadband IP/Internet over ESB Power Networks. Engineers Ireland. October 2006 Technical Trial of Broadband IP/Internet over ESB Power Networks Engineers Ireland October 2006 Outline of Presentation 1. Introduction to Broadband Power Line Carrier 2. Trial start up 1. Objectives 2.

More information

Northpower Fibre UFB Services Agreement Bitstream Services: Service Description for Baseband

Northpower Fibre UFB Services Agreement Bitstream Services: Service Description for Baseband Northpower Fibre UFB Services Agreement Bitstream Services: Service Description for Baseband 1 Interpretation 1.1 The Baseband Service described in this Service Description will be available from the date

More information

www.localenterprise.ie

www.localenterprise.ie Lets talk Business.. 1 ONLINE TRADING VOUCHERS With the trend ever increasing towards online spending it is estimated that only 23% of small Irish businesses are engaged in any meaningful way in ecommerce

More information

How To Get A Green Deal On Energy From British Gas Business

How To Get A Green Deal On Energy From British Gas Business Version 10.1, December 2013 terms and conditions for business britishgas.co.uk/business Contents 1.0 This contract 4 2.0 Charges 6 3.0 Payment and billing 10 4.0 Security deposit 12 5.0 Meters and access

More information

FINANCIAL SUPPORT AVAILABLE TO BUSINESS (AT 8th February 2011)

FINANCIAL SUPPORT AVAILABLE TO BUSINESS (AT 8th February 2011) FINANCIAL SUPPORT AVAILABLE TO BUSINESS (AT 8th February 2011) Enterprise Finance Guarantee BIS 14 January 2009 Guarantees to lenders to enable them to provide debt facilities which would otherwise be

More information

User Guide. A guide to connecting and using OptiComm s Fibre to the Home Network

User Guide. A guide to connecting and using OptiComm s Fibre to the Home Network User Guide A guide to connecting and using OptiComm s Fibre to the Home Network 1 Opticomm Fibre Connected Community An OptiComm Fibre Connected Community is a housing estate or commercial precinct that

More information

Section A Introduction and Eligibility Requirements

Section A Introduction and Eligibility Requirements Section A Introduction and Eligibility Requirements Interest-free loans of up to 50,000 from Transport Scotland, an agency of Scottish Government, are available for residents in Scotland to help with the

More information

How to fill out the Outline Application form

How to fill out the Outline Application form LEADER Programme: Tips for completing an Outline Application form This is advice about filling out the Outline Application form for LEADER grants. For guidance on the LEADER Programme, details about the

More information

Superfast Berkshire Project Update September 2015

Superfast Berkshire Project Update September 2015 Superfast Berkshire Project Update September 2015 We are pleased to provide an update to Digital Champions on the Superfast Berkshire project. We appreciate that these updates have not been as frequent

More information

1.3 What is the cash accounting scheme?

1.3 What is the cash accounting scheme? Foreword This notice cancels and replaces Notice 731 (August 2008). Details of any changes to the previous version can be found in paragraph 1.2 of this notice. The legal basis for the cash accounting

More information

Alarm over IP. IRIS Touch Home Installation Manual. Version 1.0 ENGLISH. Now certified and compliant with EN50131, EN50136 Security Grade 4 ATS6

Alarm over IP. IRIS Touch Home Installation Manual. Version 1.0 ENGLISH. Now certified and compliant with EN50131, EN50136 Security Grade 4 ATS6 Alarm over IP IRIS Touch Home Installation Manual Version 1.0 ENGLISH Now certified and compliant with EN50131, EN50136 Security Grade 4 ATS6 1. Introduction No more bulky batteries, just one sleek unit

More information

Schools and Libraries Universal Service Support Mechanism Eligible Services List

Schools and Libraries Universal Service Support Mechanism Eligible Services List Schools and Libraries Universal Service Support Mechanism Eligible Services List (WC Docket No. 13-184; CC Docket No. 02-6; GN Docket No. 09-51) The Federal Communications Commission s (FCC s) rules provide

More information

2. Our Conditions 2.1 When They Apply 2.2 Deposit 2.3 Your Account and On Line Sign Up 2.4 Minimum Period of Service 2.

2. Our Conditions 2.1 When They Apply 2.2 Deposit 2.3 Your Account and On Line Sign Up 2.4 Minimum Period of Service 2. Simply Broadband Terms Terms and Conditions for Simply Broadband 1. Definitions Wherever these words and expressions appear in these terms and conditions of Service (each a Condition and collectively,

More information

Phase 1 Summary BDUK 90% SFBB 2015/16

Phase 1 Summary BDUK 90% SFBB 2015/16 Shared Information All information is for the use of the Parish Council and is shared in good faith with the sole purpose of full and open engagement All projected information remains open to change and

More information

STATUTORY INSTRUMENTS. S.I. No. 48 of 2015 CREDIT GUARANTEE SCHEME 2015

STATUTORY INSTRUMENTS. S.I. No. 48 of 2015 CREDIT GUARANTEE SCHEME 2015 STATUTORY INSTRUMENTS. S.I. No. 48 of 2015 CREDIT GUARANTEE SCHEME 2015 2 [48] S.I. No. 48 of 2015 CREDIT GUARANTEE SCHEME 2015 ARRANGEMENT OF SCHEME Contents 1. Citation 2. Commencement 3. Definitions

More information

LIGHTMOOR VILLAGE INTEGRATED RECEPTION SYSTEM. Telford A RESIDENTS GUIDE

LIGHTMOOR VILLAGE INTEGRATED RECEPTION SYSTEM. Telford A RESIDENTS GUIDE LIGHTMOOR VILLAGE Telford INTEGRATED RECEPTION SYSTEM A RESIDENTS GUIDE What is the Integrated Reception System? This booklet sets out some information for the Integrated Reception System (or IRS) for

More information

ATTACHMENT F 050R6800016 - CABLE AND WIRING SERVICES FUNCTIONAL AREA I PRICE PROPOSAL FORM Amendment 6

ATTACHMENT F 050R6800016 - CABLE AND WIRING SERVICES FUNCTIONAL AREA I PRICE PROPOSAL FORM Amendment 6 050R6800016 CABLE AND WIRING SERVICES (Column A) (Column B) (Column C) (Column D) (Column E) (Column F) (Column G) (B+C+D+E)*F= G Item Description PER 100' RUN PER 150' RUN PER 200' RUN PER 300' RUN QUANTITY

More information

OWNERS MANUAL CONTENTS: Introduction.. 2. Definitions.. 2. Smartwire.. 4. Computing Network 7. Working diagram. 8. Television Antennas 9

OWNERS MANUAL CONTENTS: Introduction.. 2. Definitions.. 2. Smartwire.. 4. Computing Network 7. Working diagram. 8. Television Antennas 9 OWNERS MANUAL CONTENTS: Introduction.. 2 Definitions.. 2 Smartwire.. 4 Computing Network 7 Working diagram. 8 Television Antennas 9 File: Owners Information version: Jan13 1 INTRODUCTION Congratulations

More information

Lightning Broadband Customer Relationship Agreement

Lightning Broadband Customer Relationship Agreement Lightning Broadband Customer Relationship Agreement Lightning Broadband 40 609 724 227 Suite 6, 11 Evans Street, Burwood Phone: 1300 596 428 01/01/2016 Contents 1. Broadband Services... 3 2. Fixed Wireless

More information

Your business plan. helping you with your business planning and forecasting. Name of business. Date when completed

Your business plan. helping you with your business planning and forecasting. Name of business. Date when completed Your business plan helping you with your business planning and forecasting Name of business Date when completed Please read the following notes before completing the form. (You may wish to talk to an accountant

More information

Superfast Cornwall Extension Programme To further extend coverage of Superfast Broadband across Cornwall

Superfast Cornwall Extension Programme To further extend coverage of Superfast Broadband across Cornwall 25 May 2016 Superfast Cornwall Extension Programme To further extend coverage of Superfast Broadband across Cornwall STATE AID PUBLIC CONSULTATION 1. Introduction The Superfast Cornwall Extension Programme

More information

AAPT Business NBNPhone

AAPT Business NBNPhone AAPT Business NBNPhone Service Schedule NBN and NBN Co are trademarks of NBN Co Limited and are used under licence from NBN Co Limited. This Service Schedule forms part of the Agreement between Us and

More information

Telephone System Maintenance Information

Telephone System Maintenance Information Telephone System Maintenance Information Technical Maintenance & Telephone System Support from a trusted, local company 0800 849 4400 Telephone Engineer Group Telecom House, The Courtyard Gorsey Lane,

More information

Whether services are provided over Copper wire, or Fibre Optic cable, SIGNET has a range of cost effective and easy to install solutions.

Whether services are provided over Copper wire, or Fibre Optic cable, SIGNET has a range of cost effective and easy to install solutions. Whether services are provided over Copper wire, or Fibre Optic cable, SIGNET has a range of cost effective and easy to install solutions. OCTOBER 2014 WHAT IS HOME NETWORKING? The installation of Structured

More information

Preparing for the NBN Fixed Wireless Connections

Preparing for the NBN Fixed Wireless Connections Preparing for the NBN Fixed Wireless Connections April 2014 1 Thanks for switching to the National Broadband Network (NBN) You re only days away from enjoying the benefits of high-speed broadband To help

More information

Part of the Holyhead 2020 Regeneration Programme Working in Partnership with Welsh Government

Part of the Holyhead 2020 Regeneration Programme Working in Partnership with Welsh Government Holyhead Investment Fund Part of the Holyhead 2020 Regeneration Programme Working in Partnership with Welsh Government !!!!!!!!!!!"#$%"&'(!)*+,'-.!'-(!)*'+$&!/$'0&1!,&2&-&,'.*#-!/,#2,'33&! 45-(&(!+%!."&!6&$1"!2#)&,-3&-.7!'(3*-*1.&,&(!+%!*1$&!#4!'-2$&1&%!0#5-.%!

More information

Business Customer Demarcation Information

Business Customer Demarcation Information Building Industry Consulting Service (BICS) Business Customer Demarcation Information The intent of this document is to clearly define Communications terminology and deployment with reference to business

More information

Document Purpose: Sets out the Local Broadband Strategy for the Connecting Shropshire Programme. The content is only current at the time of issue.

Document Purpose: Sets out the Local Broadband Strategy for the Connecting Shropshire Programme. The content is only current at the time of issue. Document Purpose: Sets out the Local Broadband Strategy for the Connecting Shropshire Programme. The content is only current at the time of issue. Version History Version Issue Date Brief Summary of Change

More information

Wireless SDSL for the Business Sector

Wireless SDSL for the Business Sector Wireless SDSL for the Business Sector Broadband Services over BreezeACCESS VL June 2005 Alvarion Ltd. All rights reserved. The material contained herein is proprietary. No part of this publication may

More information

Waddesdon Local Area Forum Broadband update. Waddesdon Primary School Wednesday 20 th November 2013

Waddesdon Local Area Forum Broadband update. Waddesdon Primary School Wednesday 20 th November 2013 Waddesdon Local Area Forum Broadband update Waddesdon Primary School Wednesday 20 th November 2013 Buckinghamshire Business First Strategic economic development organisation Provides wide variety of business

More information

Let s go. Get your Ultra Broadband ready modem up and running

Let s go. Get your Ultra Broadband ready modem up and running Let s go Get your Ultra Broadband ready modem up and running Contents TELECOM HOME MODEM ULTRA BROADBAND READY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Equipment Check 2 Getting Started 3 Setting Up Fibre

More information

Housing Benefit And Council Tax Support Self-Employed Earnings Information

Housing Benefit And Council Tax Support Self-Employed Earnings Information Housing Benefit And Council Tax Support Self-Employed Earnings Information You have told us on your claim form you or your partner is self-employed. We need more information about your or your partner

More information

Datastream is built up of three charging elements; End User Access, Virtual Paths (VP) and Aggregate Access. These are covered within this document.

Datastream is built up of three charging elements; End User Access, Virtual Paths (VP) and Aggregate Access. These are covered within this document. List of Sub Parts Sub Part 1: General Information Sub Part 2: BT Datastream End User Access (EUA) Sub Part 3: End User Access (EUA) Sub Part 4: BT Datastream Fast Track Expedite Sub Part 5: BT Datastream

More information

Claim for input tax relief from VAT on cancellation of registration

Claim for input tax relief from VAT on cancellation of registration Claim for input tax relief from VAT on cancellation of registration Fill in this form to claim one of the following (tick as appropriate): (a) (b) (c) input tax on goods and services supplied before cancellation

More information

How To Set Up A Minipatch System For A Small Office Or Home Use

How To Set Up A Minipatch System For A Small Office Or Home Use Issue : 4 Wood Communications Networking Products Catalogue Small Office & Home Solution Small Office / Home Solution Min LAN Comms Cabinets - Multimedia Panel - Soho Ethernet Switches - Multiroom Audio/Video,

More information

BT Business Total Broadband Fibre User Guide (Fibre to the Premises Trial)

BT Business Total Broadband Fibre User Guide (Fibre to the Premises Trial) BT Business Total Broadband Fibre User Guide (Fibre to the Premises Trial) Addendum to FTTC User Guide This document highlights the key differences/additions to the BT Business Total Broadband Fibre User

More information

BORDERS BROADBAND - FREQUENTLY ASKED QUESTIONS

BORDERS BROADBAND - FREQUENTLY ASKED QUESTIONS BORDERS BROADBAND - FREQUENTLY ASKED QUESTIONS What is this project about? Who is behind it? Why was this area chosen? How much will the project cost? Who will get improved broadband? When will it all

More information

Appendix A: Basic network architecture

Appendix A: Basic network architecture Appendix A: Basic network architecture TELECOMMUNICATIONS LOCAL ACCESS NETWORKS Traditionally, telecommunications networks are classified as either fixed or mobile, based on the degree of mobility afforded

More information

EE Broadband Network Terms for Small Business

EE Broadband Network Terms for Small Business Terms and conditions The legal terms You need to know about Your fixed line telephone and internet service. Version 01 dated October 2012. Here s a brief summary of some key points which We d like to draw

More information

Broadband What is it?

Broadband What is it? What is it? FCC Definition 200 kbps is defined as Internet Access 200 kbps in at least one direction is defined as Hi Speed Access (1) 200 kbps in both directions is defined as Advanced Services (1) A

More information