NORWAY SWEDEN DENMARK UNITED KINGDOM

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1 NORWAY SWEDEN DENMARK UNITED KINGDOM

2 We know that by integration we are able to deliver a better local service, at a lower price. Using our experience and knowledge from the last 150 years in Norway we are in the process of building the largest cruise ship service company in Northern Europe for both shore excursions and ships agency operations. Our intention is NOT to build a network of co-operating companies but to provide our own excellent local service in combination with the most efficient administrative routines available. In the first stages of reaching our goals, we began expanding the Norwegian product into Sweden and Denmark 5 years ago. Our success was proof that not only had we made the right decision, but we went about it in the right way. Our goal is to fully assist you in deciding the right tours for your travellers and to ensure that all passengers are completely satisfied. Ships Agency Our goal is to offer the best agency service in Europe. From 2007 we will be operating shore excursions in all UK ports, and I am very pleased to have employed Tim Barnwell as the new Managing Director for our UK operation. Tim is a known name in the cruise industry, having run a cruise ship operation from the UK for more than 15 years. As we continue to grow, our aim is to expand into new geographic destinations. Aslaug selland DIRECTOR SHORE EXCURSIONS /Director Shore Excursion in European Cruise Service since Administrative and managerial experience from a lifetime in Touring/Shipping business. MORTEN KINN Ships Agency since Education and leadership experience from Norwegian Navy. Served as Captain. Experience from local politics. I hope you enjoy the following pages. They have been designed to help you gain an understanding of our organisation and the commitment and direction of each of us in European Cruise Service. Sandra Diana Bratland nicolai skogland 1) SHORE EXCURSIONS Tailormade to your specific needs 15 years experience as in Shorex Dep. With European Cruise Service since Education from International Baccalaureate line at Cathedral School of Bergen, Univerity of Bath and University of Bergen. 2) SHIPS AGENCY First class ships agency operation 3) CONSULTANCY SERVICE The consultancy service includes: a) Itinerary planning b) Excursion planning c) Cost/benefit and profit analysis JoRG BENDLER 5 years experience as in Shorex Dep. German born. jan falkenhaug Ships Agency since Maritime experience as Radio Officer merchant navy, experience from Norwegian Military Intelligence. gro holthe 14 years experience as in Shorex Dep. Lisa Thon Gundersen Arthur Kordt Managing Director & ceo European cruise service 12 years experience from cruise ship operations. International onboard shore excursions. Australian born.

3 administration European Cruise Service MANAGEMENT European Cruise Service group organisation Arthur Kordt Managing Director & ceo Aslaug selland DIRECTOR SHORE EXCURSIONS Margit Heggøy Olsen Chief Accountant TIM BARNWELL Director ECS UK mona roti accountant SHIPS AGENCY department Shore excursions department Aslaug selland DIRECTOR SHORE EXCURSIONS gro holthe MORTEN KINN Sandra Diana Bratland Anett Hope nicolai skogland JORG BENDLER lisa thon gundersen manager jan falkenhaug United kingdom regional branch northern norway regional branches southern norway regional branches SWEDEN regional branch denmark regional branch TIM BARNWELL Director ECS UK REMI SOLBERG LOFOTEN and Tromsø GERALD EIKEn MANAGER OSLO BRANCH PETRA THEILl MANAGER SWEDEN branch JETTE ihlemann MANAGER DENMARK branch NICOLA SaVILL CONSULTANT UK André bruun manager tromsø branch IDAR MØLL geiranger BRANCH JhENNY STUMLE SHIPS AGENT ECS SWEDEN mikkel koch assistant ships agent ECS DENMARK Richard Jarmain Shore side assistance ECS UK tina fjelldavli trondheim branch bjørg næss MANAGER HELLESYLT + OLDEN BRANCH Anett Hope john nyman Sandra diana Bratland Dan viggo Vårum manager tromsø branch øystein bentsen manager kristiansand branch Jørgen gustavson jan falkenhaug

4 TIM BARNWELL Managing director ECS UK NICOLA SaVILL CONSULTANT UK richard jarmain shore side assistance ecs uk Sandra Diana Bratland ial experience from Shore excursions with Page & Moy, heading their cruise operation for more than 15 years. Many years experience with Shorex from Page & Moy UK. Richard has worked on board many cruise ships for over 30 years for companies such as P&O, Cunard, Royal Caribbean and Fred Olsen. 15 years experience as in Shorex Dep. united kingdom TRIVIA ABOUT THE UK The London eye is the world's largest sightseeing wheel. Harrods store opened in 1849 and had the world's first escalator fitted in 1878,it now has 27 restaurants on its 7 floors. England's capital has 500,000 surveillance cameras, the average tourist is caught on camera 300 times a day. Tower of London is over 900 years old and is where Henry VIII had two of his wives executed. Buckingham Palace has over 600 rooms. The world 's first traffic lights were erected in London in 1868 to control horse buggies. KIRKWALL boasts the worlds most Northern Whisky distillery. STONEHENGE (near Southampton) was built around 3000BC and is older than the great pyramids of Giza. DOVER CASTLE was built in the 12th Century,in the second world war it was a major command post,with secret tunnels,these can now be visited. BELFAST (Northern Ireland) is where the Titanic was built, its last port of call was in COBH (Southern Ireland) it now boasts a Titanic museum. LIVERPOOL was the home of the Beatles. It will be the European Capital of Culture in WINCHESTER (Near Southampton) was the capital of England until the 12th Century. EDINBURGH is built on an extinct volcano. far Left The changing of the guards at Buckingham Palace. Top left The House of Parliament, Westminister, London. Top Right Big Ben, London. Bottom Right Bodiam Castle in Sussex, England. Bottom Centre A country cottage in Cumbria, England, UK.

5 REMI SOLBERG LOFOTEN and tromsø André bruun manager tromsø guide service TINA FJELDAVLI trondheim BRANCH Dan-Viggo Vårum Operations Lofoten / Tromsø Branch 7 years experience from Shorex and Ships Agency. Lofoten Guide Service AS, Tromsø Guide Service. Shipsagent in Lofoten since years experience from Tromsø and Lofoten. 6 years in Rome and Paris as English teacher. 6 years experience from cruise ships, Shorex and Ships agency. 4 years working experience from Italy. 15 years experience from Guide and coach companies in Lofoten. northern norway TRIVIA ABOUT NORWAY Norway invented the modern ski binding with iron lugs (1894), the gas turbine (1884), the cheese slicer and the paper clip. Trøndelag is so full of history that some claim that only the book covers would be left if you took out everything about Trøndelag from the Norwegian history books. The mining town of Røros is Norway s only mountain city. Its about hundred timber houses are all on UNESCO's World Heritage List. In Telemark the modern way of skiing originated, from a poor peasant named Sondre Norheim who grew up in the valley of Morgedal. Norway actually has half of Europe's Atlantic coast. Norway has 67,233 islands. If the entire shoreline was stretched out, every fjord and island, the coastline would circle the equator one and a half times. Left Nordkapp, pinpointing the northest point of Norway Top Middle The Lavo works as the house of the indigenous people of Norway for long periods of the year. Middle The Door of Nidarosdomen Famous gothic church in Trondheim, Norway. Top Right Lav on rock.

6 GERALD EIKEn MANAGER OSLO BRANCH Idar Møll Geiranger Branch Lisa Thon Gundersen BJØRG NÆSS Hellesylt & Olden branch ØYSTEIN BENTSEN Kristiansand branch Life long experience from Shorex and Ships Agency operations in Oslo and Norway. ial experience as business man. Responsible for the operations in Geiranger, Hellesylt and Olden. Responsible purchase shore excursions. 30 years as local tour operator. A legend in the industry. 6 years as shipsagent and shorexcursion agent. 10 years experience as airfright companies. southern norway TRIVIA ABOUT NORWAY If Norways 4.5 million people were distributed evenly, about 10 people would have to share each square kilometre. Stavanger boasts the largest area of old wooden houses in the whole of Europe. Sognefjorden is the world s longest fjord. European Cruise Service has helped travellers experience the best of Norway since1850, when Thomas Bennett founded his famous travel agency. far Left The famous Pulpit rock. Top left The monument Sverd i fjell (Sword in mountain) Hafrsfjord, Stavanger. Middle One of the big glaciers in Norway; Briksdalsbreen. above Goat communicating with tourists. Bottom right The magnificent fjords of Norway will surely take your breath away. Top Right The Royal Norwegian Palace, Oslo.

7 PETRA THEILl MANAGER Sweden BRANCH JhENNY STUMLE SHIPS AGENT ECS SWEDEN ANETT HOPE JØRGEN GUSTAVSSON shoreside transportation 5 years experience from cruise-ships and hotels. Education from University, a degree in Hotel Management from USA. Working experience from USA, Norway, Switzerland and Germany. 4 years experience as Ships Agent in Visby and Stockholm. Studying law at University of Lund. 3 years experience as Shorex Dep. A degree in hotel administration from USA and Australia. Working experience from USA Shoreside transportation rep. in Stockholm. sweden far Left Fishing in a lake in Varmland, Sweden Bottom Left Old boat in the Stocholm harbour Top left Changing of the guards at the Royal Palace, Stockholm, Sweden middle A moose cow and her calves resting in the afternoon sunshine in early March. Top Right Typical Swedish Forest TRIVIA ABOUT SWEDEN Sweden is characterized by its long coastlines, large forests and numerous lakes. Sweden is one of the countries on earth located furthest from the Equator. Did you know that 53% of Sweden is covered by forest. In theory, each Swede has an average of no less than 50,000 square meters of land at his/her "disposal." Lapland has 100 days a year of midnight sun. More than one third of the moose in Europe are in Sweden. With his Systema naturae, Linnaeus is considered perhaps the most important forerunner of Darwin and his theory of the origin of species. Much of the unique features of Sweden's scenery are traces of the "inland ice," which covered the entire Scandinavian peninsula some 10,000 years ago. King Gustav III ( ) enriched our cultural life by opening Sweden to French and Continental culture. He was assassinated at a masked ball, an event on which Verdi based an opera. Sweden's Annika Sörenstam is the women's golf equivalent of Tiger Woods, with a record-breaking 50 LPGA victories. The colorfully painted Dala horse - from Dalecarlia is Sweden's best known national symbol. In the remarkably male-dominated world of interior and product design, Sweden is the first country to see the emergence of a new generation of designers where women are in a clear majority. Sweden is the only country where the dominant color of countryside houses is red. The original red nuance of the typical cottage comes from a byproduct of the old copper mine in Falun. The largest immigrant groups in Sweden are from Finland and other neighboring countries. In the Sami language, Sami means human being. Sápmi refers both to the land of the Sami and the people who live in it. The Sami also call themselves "the people of the sun and the wind." Sami (Lapp), Finnish, Meänkieli (Tornedalen Finnish), Yiddish and Romani Chib (a Gypsy language) have official status as minority languages in Sweden. Crown Princess Victoria (born 1977) is Europe's only female heir to a throne. Our cherished Swedish "ordinariness" made headlines when pictures of then-prime Minister Thorbjörn Fälldin washing his socks in the sink of his rented room in Stockholm were broadcast around the world. The Swedish capital, Stockholm, is substantially less expensive to live in than such cities as Oslo, Hong Kong, Tokyo, New York and Zürich.

8 Copenhagen Malmø Port P.O.Box 900 DK-2100 Copenhagen Ø Denmark Kristiansand Port Malmø Port Havnebygget - Gravane 4 Postboks 114, N-4662 Kristiansand - Norway Phone Fax Molde & Romsdal Port IKS Hamnegaten 8 P.O.Box Molde Eidfjord Port Destinasjon Eidfjord Ostangvegen Eidfjord Tel: Fax: Stranda Havnevesen 6212 Geiranger - Norway Phone Fax Gateway to the Baltic calls every year The little city with the big heart Molde City, the Norwegian rose Eidfjord let your heart beat The heart of Fjord Norway A part of Unesco World Heritage Site JETTE ihlemann denmark branch MIKKEL KOCH ASSISTANT SHIPS AGENT JOHN NYMAN the linesmen since years experience within the cruise and tour production industry. Education from Copenhagen Business School. Administrative and managerial experience. denmark Student, studies mathematics and business economy. TRIVIA ABOUT DENMARK Ole Romer ( ), the famous Danish physicist, calculated the speed of light. The Danish monarchy has existed for over a thousand years. Queen Margarethe II is the present Queen. Skansekaia 6002 Ålesund Tel Fax Look for the special, look for Ålesund Nøstegaten 30 P.O.Box 6040 NO-5892 Bergen Tel.: Fax: [email protected] The gateway to the fjords of Norway Nordkapp Port KF Box Honningsvåg Norway Phone Fax Port of North Cape Kirkegt. 1, P.O.Box 392 N-9254 Tromsø, Norway T: F: Tromsø - the gateway to the artic top Left Beach houses in Loekken, Denmark. Bottom Left Bike fronting a fish shop in a village in Denmark during the summer. The sign adverts for the dayling fish promotion: The fish frikadelle a Danish speciality. Top MIDDLE Nyhavn, Copenhagen. middle Typical Danish thatched roof house. Right A flock of geese enjoying the warm weather. Niels Bohr ( ), the Danish physicist, was one of the founders of modern nuclear physics. In Denmark Danish pastry is called "wienerbrød", which means Wienerbread. In Wien it is called "Kopenhagener Gebäck" which means "Copenhagen bread" Copenhagen is the capital of Denmark. Himmelbjerget ("The Heaven Mountain" or "The Sky Mountain) with a height of 149 meters it is the highest point of elevation in Denmark. The Danish flag is called Dannebrog, "The Danish Cloth". Denmark has been a monarchy throughout its entire history. With its 406 islands and peninsulas, Denmark has a coastline of 7,314 kilometres In 1971 Denmark became the first country in the world to establish a ministry for the environment. About 90% of the Danish population believes that traditions are part of the national cultural heritage and many feel that the traditions must be safeguarded against external influences. P.O. box 6350 N-9293 Tromsø Tel: Fax: The best sightseeing operator in town Sightseeing buss i Stavanger Veolia Transport Sør A/S P.O.Box 555 Madla. N-4090 Hafrsfjord Tel.: Fax.: Hotel Videseter Stryn Phone Fax One of the best place in the world Bergen Buss Strandkaien Bergen Tel.: Fax.: Geiranger Cruise Handling as Kongens.gt Ålesund Tel.: Fax.: Fløibanen AS Vetrlidsalmenningen Bergen, Norway Tel.: Fax.: Audhild Viken Vevstove You find shops at Oslo, Bergen, Geiranger and Skei in Jølster Tel Norwegian Guide Service P.O. box 1921, Nordnes N-5817 BERGEN Tel.: Fax: Tromsø Guide Service Søndre Tollbodsgt. 3A 9008 Tromsø Tel.: Fax: Cell.: P.O. box 353 N-8376 Leknes Tel: Fax: Norway Shopping Guide City Map Tel.: Cell: Sporveisbussenes turbiler AS Postboks 210 Alnabru, 0614 Oslo Persveien Tel.: Fax: Cell.: FonnaFly as Tel.: Tel.: FlightSeeing at Fjord Norway and Oslo Trafikanten Trondheim P.O. box Trondheim Tel.: Fax: Your sightseeingbus in Trondheim P.O. box 190 N-5701 Voss Tel.: Fax:

9 Destinations Aberdeen Harwich Alta Haugesund Arendal Havøysund Aurland Hellesylt Mandal Milford Haven Mo I Rana Molde Skånevik Sogndal Southampton St Peter Port, ecs adresses NORWAY / head office Strandgaten 197 Box 1926 Nordnes N 5817 Bergen Portrait photos: Øystein Klakegg Aursnes Balestrand Bangor Barentsburg Helsingborg Holandsfjord Holyhead Honningsvåg Moss Mosterhamn Møllerhamn Måløy Guernsey Stamsund Stavanger Stockholm Phone Facsimile [email protected] Organization Number NO Barrow In Furness Horten Namsos Stryn Belfast Bergen Bjørnøya Bodø Hull Ilulissat Invergordon Isles Of Scilly Nanortalik Narsaq Narsarsuaq Narvik Stårheim Sundsvall Surnadal Svartisen DENMARK Peter Bangsvej 84,5,tv DK 2000 Fredriksberg Denmark Brønnøysund Cobh Copenhagen Ittoqqortoormit Jan Mayen Jondal Newcastle Nordfjordeid Nordheimsund Svolvær Sykkulven Sødertælje Phone Facsimile [email protected] Cork Kalmar Nordkapp Tilbury Dartmouth Douglas Dover Dublin Dundee Kangerlussuaq Kinsarvik Kirkenes Kirkwall Korsør Nuuk Ny Ålesund Nynæshamn Oban Odda Tobermory Tromsø Tromøysund Trondheim Ulvik SWEDEN St. Tullhuset Stadsgården 17 Box S Stockholm Sweden Edinburgh Egersund Eidfjord Kristiansand Kristiansund Kulusuk Olden Oslo Plymouth Urnes Vadsø Vangsnes Phone Facsimile [email protected] Eidsdal Esbjerg Lakselv Leirvik Pyramiden Paamiut Vardø Vik UNITED KINGDOM Falmouth Fjærland Flekkefjord Florø Flåm Førde Geiranger Leith Leknes/Gravdal Lerwick Lillesand Liverpool Loch Ewe Lofthus Qaqortoq Reine Risør Rosendal Rønne Rørvik Røst Visby Værøy Waterford Ytterdal Ørnskjøldsvik Øye Ålborg 35 Leicester Road BLABY Leicester LE84GR Phone Facsimile [email protected] Gisund/Finsnes London Sandane Ålesund Glasgow Longyearbyen Sandefjord Åndalsnes Greenock Luleå Sandnessjøen Årdal Gudvangen Luster Sauda Århus Gøteborg Lysefjord Scrabster Hammerfest Lærdal Skagen Hamnbukt Magdalenafjord Skarsvåg Harstad Malmø Skibotn