Compass Services. Quick Start Guide. Lynda Compass Care Manager
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1 Compass Services Quick Start Guide Lynda Compass Care Manager
2 Let s get you started. Your Compass team brings you all the support you need to transition on to your HoFH treatment and help you stay on track. Education Nutrition You Financial Peer Insights Specialty Pharmacy
3 1. Get all the information you need. Our in-person sessions with your Compass Patient Education Manager provide education about HoFH, your medication, and how to get started continuing the discussion you ve had with your doctor. You can also meet by phone if you re not available to meet in person. G You ll learn about cholesterol and HoFH, how the condition is inherited from both parents, how HoFH affects your liver, and what you can do to help manage HoFH. G Find out how your medication works and steps to take before you get started. Education Your Compass Patient Education Manager Name: Phone: G Get guidance, tips, and tools to help you be successful on your treatment plan. nobody helped more than my Compass team. They are always there to count on, in the beginning and even now. Fran, Compass Patient Ambassador
4 2. Discuss insurance and financial assistance options. Financial Your Compass Care Manager knows the ins and outs of health insurance and can help make the insurance process easier for you and help you understand the cost of your treatment. G You ll find out if you may qualify for the Compass Copay Program*, a program that covers the costs of co-payments or co-insurance at 100%, up to the program maximum, for eligible individuals. G If you need insurance or have problems with your insurance company, we ll help you identify options every step of the way. Your Compass Care Manager Name: Phone: G Your Compass Care Manager can also connect you to independent financial assistance programs and answer your questions about costs, which may help you with certain out-of-pocket expenses. my Care Manager has truly become a part of my family. Compass has helped me every step of the way. Amanda, Compass Patient Ambassador *The Compass Copay Program is not valid for prescriptions eligible to be reimbursed, in whole or in part, by state or federally funded healthcare programs such as Medicaid, Medicare, Tricare, VA/DOD, or any state prescription drug assistance programs. Other eligibility requirements may apply. Aegerion Pharmaceuticals, Inc. reserves the right to discontinue or modify the COMPASS Copay Program at any time.
5 3. Customize your low-fat eating plan. Nutrition Your specially trained Compass Registered Dietitian consults with you to customize a low-fat eating plan that works for you. We ll make sure your plan fits your lifestyle and food preferences, and help you get started and stay on track. G Through individualized counseling, you ll learn how you can enjoy low-fat eating and how once you start, it s easier than you might think. G You ll find out how low-fat eating for your treatment differs from a heart healthy eating plan. G We provide all the information and tools you need to make low-fat eating work for you including shopping lists, smart substitutions, tips if you cook, dining out guidance, and more. Your Compass Registered Dietitian Name: My Compass Dietitian put me at ease about being on a low-fat eating plan, and also offered me amazing tools and solutions to make it a smooth transition. Phone: Andrea, Compass Patient Ambassador
6 4. Access our dedicated pharmacy services. Your Compass Pharmacy Partners at Dohmen Life Science Services (DLSS), are your dedicated specialty pharmacy partners that can answer questions related to your HoFH medication and the nutritional supplements you take with it. G Get information on possible interactions with any other medications you may be taking, and get answers to any questions about when and how to take your medication and supplements. You should also discuss your medication and supplements with your doctor. Specialty Pharmacy Your Compass Pharmacy Partners Option 2 G We make getting refills easy and help ensure you always receive your shipments right to your door, even if you re on the go, traveling, or moving. G Easily re-order nutritional supplements provided by Compass at no cost to you. They worked with my schedule and had the packages delivered to my workplace since I needed to sign for them. I was amazed at how accommodating they were. Mary, Compass Patient Ambassador
7 5. Hear from peers who ve been there. Peer Insights We know how helpful it can be for you to hear from others who have HoFH and can share their personal experience. Compass Peer Insights can make that happen. G Gain insight from others about their journey from being diagnosed, to how they manage their treatment, to working with healthcare providers. G Hear from others about their experience with Compass, the medication, and the low-fat eating plan. Read their stories, watch videos, or meet in person. G We ll guide you to the peer connections that are best for you. Questions? Call us at Compass at from 8:00 a.m. to 7:00 p.m. EST. We re ready to help.
8 Get ready to meet with your Compass Registered Dietitian. Get the most out of your consultation call with your Compass Registered Dietitian. For your call, please have available: G This complete Welcome Kit. G A pen and paper for note-taking. G A quiet space to talk. G Nutrition Facts labels from some of your favorite foods. G Whoever cooks/shops on the call too if that s not you. G This completed questionnaire. Questionnaire What do you usually eat in a typical day? Breakfast Lunch Dinner Snacks
9 What kinds of foods do you most enjoy? Favorite meals Favorite snacks Do you have other special considerations such as health issues or dietary restrictions that would be important for your Compass Registered Dietitian to know? Thanks, we look forward to speaking with you.
10 Here are your next steps. 1. Speak with your Compass Care Manager. You ll discuss: Insurance and financial assistance options. Be ready with: Your health insurance card. Call date: Time: 2. Get ready for your consultation with your Compass Registered Dietitian. You ll discuss: Your customized low-fat eating plan. Be ready with: Your completed Questionnaire found in this booklet. Call date: Time: 3. Your Compass Pharmacy Partners at Dohmen Life Science Services (DLSS), will call after your consultation and your insurance is reviewed. You ll discuss: Your medication and nutritional supplements, any drug interactions. Be ready with: A list of your medications and your shipping address. Call date: Time: 2015 Aegerion Pharmaceuticals, Inc. All rights reserved. COMP/US/307/05-15
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