Libraries at the Forefront of Digital Citizenship in America. Karen Archer Perry Clarion

Transcription

1 + Libraries at the Forefront of Digital Citizenship in America Karen Archer Perry Clarion

2

3 The Commission urges that the nation and its local communities pursue three ambitious objectives: Maximize the availability of relevant and credible information to all Americans and their communities; Strengthen the capacity of individuals to engage with information; and Promote individual engagement with information and the public life of the community.

4 Libraries have strong foundations

5 Libraries at the Forefront of Digital Citizenship 1. Trusted Civic Institutions 2. Knowledge Discernment 3. Technology Connectors 4. Analysis & Expression

6 Libraries are Trusted Civic Institutions

7 Libraries are appreciated 91% say libraries are important to their communities 76% say libraries are important to them and their families Reference: Library Services in the Digital Age, Kathryn Zickuhr, Lee Rainie and Kristen Purcell, January 22, 2013, Pew Research Internet & American Life Project,

8 Libraries stack up well Gallup poll asks about personal confidence in specific American Institutions (Gallup does not include libraries) Pew poll asks about importance of libraries Reference: Pew Internet and Gallup June 1-4, 2013 Confidence Poll,

9 Almost half of America comes through your doors 46% of Americans visited a library or a bookmobile inperson last year. 22% used library websites in the past year. 27% of Americans used library computers, Internet or Wi-Fi connections Reference: Libraries at the Crossroads, John Horrigan, September 15, 2015, Pew Research Internet & American Life Project, Photo credit: Lockport Public Library,

10 Many of them wearing shirts proclaiming their love! Photo credit: Lisa Fernow

11 People like librarians 98% of ever library visitors say interactions very positive 81% of library visitors say librarians are very helpful 50% of last year visitors got help from a librarian Reference: Library Services in the Digital Age, Kathryn Zickuhr, Lee Rainie and Kristen Purcell, January 22, 2013, Pew Research Internet & American Life Project, Photo credit: Carnegie Library of Pittsburgh and Carnegie Library of Pittsburgh Flickr

12 People appreciate core library services 80% of Americans say borrowing books is very important 80% say reference librarians are very important 77% say free access to computers and the internet is "very important" Reference: Library Services in the Digital Age, Kathryn Zickuhr, Lee Rainie and Kristen Purcell, January 22, 2013, Pew Research Internet & American Life Project, Photo credit: Carnegie Library of Pittsburgh

13 The public library is first and foremost a place that promotes development in society. It is the family room of a community. - Akhtar Badshah

14 Libraries Hold Keys to Knowledge & Information

15 Librarians are THE champions of the first amendment Intellectual Freedom Free speech Privacy Equal access Open Internet Copyright Photo credit: American Library Association President Roberta Stevens

16 People love to read! 87% adults 16+ read a book last year 37% adults read an e- book last year 6% borrowed at e- book from the library Reference: Libraries at the Crossroads, John Horrigan, September 15, 2015, Pew Research Internet & American Life Project, Photo credit: Carnegie Library of Pittsburgh

17 Readers Read More with e-content 15 = Average # of books read last year 24 = Average for those with e-readers 30% e-content consumers say they read more 41% tablets consumers say they read more Reference: Library Services in the Digital Age, Kathryn Zickuhr, Lee Rainie and Kristen Purcell, January 22, 2013, Pew Research Internet & American Life Project, Photo credit: LucReid

18 Libraries are community hubs for Information and media access Use a research database Borrow a DVD Use computer or internet 26% 46% 40% Borrow an audio book Borrow a music CD 17% 16% Among those who visited a library in-person in the past year, the % who did the following activities Reference: Reference: Library Services in the Digital Age, Kathryn Zickuhr, Lee Rainie and Kristen Purcell, January 22, 2013, Pew Research Internet & American Life Project, Data is for library visitors ages 16+.

19 Hubs for digital content & services

20 65% of American s say that libraries contribute to helping people decide what information they can trust. Reference: Libraries at the Crossroads, John Horrigan, September 15, 2015, Pew Research Internet & American Life Project,

21 Places greater reliance on intellectual and technological capabilities than on manual labor or natural resources. Open Innovation Big Data Networked Adaptive Analytics Information and Communications Technology ICT

22 Libraries are places where information has meaning Knowledge is doubling every 12 months, maybe faster. People need help navigating to meaning Reference: "Knowledge Doubling Every 12 Months, Soon to be Every 12 Hours," Industry Tap, David Russell Schilling, April 19th, 2013, months-soon-to-be-every-12-hours/3950

23 Libraries are Community Technology Hubs

24 Access: Public Access Computers Number of PACs City Suburban Town Rural Overall Reference: University of Maryland and the American Library Association, Digital Inclusion Survey, 2014 data, 2015 report,

25 Access > More than PCs 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% 77.9% 39.4% 62.5% 41.6% 20.7% 25.5% 44.8% 23.8% Reference: University of Maryland and the American Library Association, Digital Inclusion Survey, 2014 data, 2015 report,

26 Library broadband speeds are increasing 70.00% 60.00% 50.00% 40.00% 30.00% 20.00% 10.00% 0.00% 1.5 Mbps or less Mbps > 10 Mbps Reference: University of Maryland and the American Library Association, Digital Inclusion Survey, 2014 data, 2015 report,

27 Access: Digital Catalogues Growing 100.0% 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% 90.3% 53.1% 50.8% 62.3% 56.0% 76.8% 46.5% 42.7%

28 Top IT issues for Hiring, retaining, training qualified staff. 2. Optimizing the use of technology in teaching and learning. 3. Developing sustainable IT funding models 4. Improving student outcomes. 5. Demonstrating the business value and organizational alignment. Reference, Grajeck, S. January 12,2015, Top 10 It Issues, 2015: Inflection Point. Retrieved from EDUCAUSE:

29 Educause Top 10 IT issues Increasing capacity for managing change. 7. Providing user support in the new normal: mobile, online education, cloud, and BYOD environments. 8. Developing mobile, cloud, and digital security policies that work for most of the institutional community. 9. Developing resilience IT architectures 10. Balancing agility, openness, and security. Reference, Grajeck, S. January 12,2015, Top 10 It Issues, 2015: Inflection Point. Retrieved from EDUCAUSE: it-issues-2015-inflection-point.

30 The Cloud is useless without on ramps and off ramps Community on-ramps for local content Off-ramps to access and discerning value

31 Libraries already have an Edge Practical and aspirational benchmarks organized into three categories that assess: Community value Engaging the community Organizational management

32 Libraries are hubs for learning, analysis, & creation

33 Hubs for learning resources Public Access Computing 100% Education & Learning 99.5% Employment & Workforce 95% E-Government & Civics 75% Health & Wellness 57.9% % of Libraries Offering Programs Reference: Digital Inclusion Survey , Information Policy & University of Maryland,

34 Leaders in early literacy & learning 76% of parents say libraries are very important for children 86% of parents with incomes less that $50K say very important

35 Library role in learning & literacy is definitely important 85% also say that libraries should definitely offer free literacy programs to help kids prepare for school. 85% of Americans say that libraries should definitely coordinate with schools in providing resources for children. 78% believe that libraries are effective at promoting literacy and love of reading. Reference: Libraries at the Crossroads, John Horrigan, September 15, 2015, Pew Research Internet & American Life Project,

36 Hubs for Supporting Digital Skills 89.9% of libraries offer training in general Internet use 86.9% offer assistance with basic computing 84.4% offer support with common productivity software and services 79.3% offer point-of-use technology training and support Reference: University of Maryland and the American Library Association, Digital Inclusion Survey, 2014 data, 2015 report,

37 Digital Skills are a foundation for life 1/3 to 1/2 of adults - depending on the country - lack the basic skills necessary for learning and working in modern economies Problem-solving in technology-rich environments, literacy, and numeracy Reference: 2012 OECD Report, report, Better Skills, Better Jobs, Better Lives,

38 Future Works Skills 2020

39 Future Work 2020 Six Drivers for Change 1. Extreme longevity 2. Rise of smart machines & systems 3. Computational world 4. New media ecology 5. Super-structured organizations 6. Globally connected world

40 1.Sense-making 2.Social intelligence 3.Novel & adaptive thinking 4.Cross-cultural competency Future Work 2020 Ten Skills for the Future Workforce 6. New-media literacy 7. Transdisciplinarity 8. Design mindset 9. Cognitive load management 5.Computational thinking 10.Virtual collaboration

41 Take away my people, but leave my factories, and soon grass will grow on the factory floors. Take away my factories, but leave my people, and soon we will have a new and better factory. - Andrew Carnegie

42 Libraries are places where people create new things

43 Where we research, plan, generate and deliver New Photo credit: Lion s Share Digital lionssharedigital.com

44 Without libraries, voices will be unheard Photo credit: Mike Yam & Toronto Disaster Relief Committee, 2010

45 Libraries at the Forefront of Digital Citizenship 1. Trusted Civic Institutions 2. Knowledge Discernment 3. Technology Connectors 4. Analysis & Expression

46 Questions?

47 + Thank you! Libraries at the Forefront of Digital Citizenship in America Karen Archer Perry Clarion