Rental ID #55 Louvre two Bedroom 23 rue Herold, Paris. Thanks for booking with VIP and welcome to Paris!

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1 USA Toll Free: From Europe: +44-(0) Worldwide: Rental ID #55 Louvre two Bedroom 23 rue Herold, Paris Please print and carry this document so it is easily available when you arrive in Paris. We hope you find The City of Light as exciting and welcoming as imagined. A bottle of wine has been left in the apartment for you it s our way of saying Thanks for booking with VIP and welcome to Paris! Please visit our Paris A La Mode page for passes, picnics, portraits, tours and more! Transportation to the Apartment: One of the easiest ways to travel from the airport or rail station to your apartment is by a private car service. Both services below will provide a driver who will be waiting with your name. It's the more affordable and stress free way to begin your stay in Paris! Your Private Shuttle - offers full service to/from all the airports as well as all the rail stations. With personal service from start to finish, this is a great option. The driver will even call the manager for you and let them know that you're on the way. Please yourprivateshuttle@gmail.com to inquire about rates or to make a reservation. Global Transfer Services - offers service only to/from the airports. You book and pay right online making it an easy choice. Click here or visit: If you're traveling light and have had experience with the RER and metro, you may contact service@vacationinparis.com and we would be happy to provide specific directions for you. However, be aware of your surroundings as you'll probably be tired from your travels and can be a prime target for pickpockets. It may also require several line changes which can be difficult with luggage and many flights of stairs. Your Paris Manager: Your local Paris manager during your stay is John Knutson. You may contact him on his mobile at or home If for any reason you are unable to reach him, you may contact his back up manager Martine at or on her mobile If you leave a message, be sure to clearly state your name, phone number, apartment and the best time to return your call. In order to make your stay the best that it can be, please contact John if you should find anything out of order or need additional assistance. Any issues or complaints with the apartment should be addressed during your stay.

2 This will give us the opportunity to correct the issue and make your stay as comfortable as possible. We regret that we are unable to address any issues after your stay if the manager or VIP has not been notified. Check In Time: is after 1:00pm. You may drop off your luggage anytime AFTER 9:30am and return once the apartment is ready for your stay. If you arrive and find the apartment has already been cleaned you may go ahead and make yourself at home. Otherwise, you may leave your packed bags but will need to step out while the cleaners prepare for your stay. They will do their best to get you settled in as soon as possible. You can go out to explore your new neighborhood and return at the time the cleaner has given you or after 1:00pm. Check Out Time: is 9:30am. The cleaning staff must prepare the apartment for the next arriving guests, so please check out no later than 9:30am. You may contact the manager during your stay to see if you might be able to leave your bags longer. As a courtesy to arriving guests, please vacate the apartment on time. If the cleaning staff is delayed by your departure you may lose some of your security deposit. Location & Entry: The apartment is located at 23 rue Herold To gain entry to the building, enter the code There is also a black button on the keypad to press the colored magnetic fob on the button. The light will turn green and the door will unlock. Use the same procedure at the 2 nd glass door. Walk up 1 flight of stairs to the 1 st European floor (2 nd US). The apartment will be the 2 nd door on the right with the name John Knutson. Use your key will open the door. Apartment Phone: Your phone number at the apartment is: From anywhere in France: From the United States: From elsewhere: The apartment phone may be used to make local calls at no charge. For international calls, please refer to the House Book for a complete list of countries that are included in your rental at no charge. Keys: You will find a set of House Keys inside the apartment for your use during your stay. We ask that you leave these behind on your departure day and only mail VIP the original set that was sent to you. The House Keys must remain in the apartment for future guests use. Failure to follow this procedure will impact your security deposit. NEVER carry the keys/code and apartment address together as this may put your belongings at risk. However, always carry your local manager number with you in case you lose your keys or get locked out. The door lock is for your protection use it correctly: Make certain that all door locks are fully engaged when you leave the apartment and while you're inside. This requires that when the door is closed you turn the key several times to activate all the locking points. Important: Never leave the keys in the lock inside the apartment when departing. If the keys are left in the lock and no one can enter the apartment, a locksmith will need to be called. The existing lock may need to be destroyed and replaced. You will be responsible for paying the locksmith directly as well as any costs incurred to have new keys made to replace all keys for the apartment inventory. The cost could easily exceed 800. Returning the Keys: Please return the keys that VIP sent to you within 5 days of departing the apartment so you don't delay them being sent to future guests. Be certain to insure the package for $150USD and use the white bubble mailer that you received them in other suitable packaging. Please do not mail them in a paper envelope. Under no circumstance should the house keys be taken on your departure day. They must remain in the apartment for others to use. Failure to follow this procedure will impact your security deposit. General Apartment Details: Please remember that the apartment is a self-catering rental. This means that guests are responsible for items such as personal toiletries. You will find a starting supply of toilet paper and hand soap. We suggest that you check to see what prior guests might have left behind before you do any shopping. Many times you will find non-perishable items such as coffee, tea or sugar. You will be provided with clean towels and linens for your stay. You can expect 1 set of towels per guest for up to 7 days and an additional set for longer stays. Extra towels and linens are available during your stay for an additional fee; please contact your local manager. You may find a locked closet or cupboard, which contains the owners/managers personal supplies. Please refrain from opening or using additional supplies or this may affect your security deposit. Louvre Two Bedroom ID#55 Page-2

3 Our rental does not include concierge services; please do not contact the manager unless you need assistance with the apartment. House Book: The House Book will provide you with all the information that you'll need to connect to the Wi-Fi, work the appliances and use the phone, etc. If you should have any questions, please contact your local manager to assist you. Be A Good Neighbor! Please remember that you are staying in a private apartment in a building where the majority of your neighbors are full time residents. Your neighbors are not on vacation and may not be keeping your holiday hours. Out of respect for your neighbors, we ask that follow these rules: Please do not slam the doors. When the windows are open, keep your voices down and do not play the TV or music at a high volume. Please talk quietly in the hallway and other common areas in the building. Please do not loiter in any areas of the building with your luggage. Be careful that your luggage does not bang into the walls when using the stairs. When going in or out, make sure you always close the doors of the building. Some Important Do s and Don ts: PLEASE Do not smoke in the apartment. Do not leave the keys inside the door lock when departing. Do not carry the keys and apartment address together for security reasons. Do not cover the heaters. Do like Europeans and conserve energy! Make sure all appliances and lights are off when not in use or you are not in the apartment. Do keep the noise down. If a written complaint about excessive noise is received, you may risk losing your deposit. Do inform the local contact immediately if you find something damaged or broken. If you happen to break something yourself, please try to replace it. If you are unable, be sure to advise the apartment manager of the damage. Do close all windows when you leave the apartment. Do enjoy the apartment and location. This is a wonderful property and we look forward to welcoming you back! Thank you for choosing Vacation In Paris for your trip to the City of Light. We Hope You Enjoy Your Stay! Louvre Two Bedroom ID#55 Page-3

4 Departure Day Checklist Check-out time is 9:30am Please wash & put away all dishes Take out all trash & recycling Close all windows Make sure all appliances & lights are turned off Leave wet towels on towel racks DO NOT leave keys in the door lock Be sure to collect all personal belongings Have your travel documents available for check-in Leave plenty of time for your airline check-in Please leave your comments and suggestions in the guest s log book for future travelers Do a final walk through Be sure to leave the House Keys behind in the apartment for other guests use Please Rate your Holiday Rental Experience In order to maintain our standards, we ask that you take a couple of minutes to complete our online form to evaluate your holiday rental property and our service. The information you provide is very helpful. Please go to Merci Beaucoup - - Thank you very much! Louvre Two Bedroom ID#55 Page-4

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