MiVoice Conference/Video Phone. Release Notes Release 2.1 SP5 ( )

Transcription

1 MiVoice Conference/Video Phone Release Notes Release 2.1 SP5 ( ) March 2016

2 About this document This RN (Release Note) is intended for Customer Service and Installation Personnel involved in the installation and maintenance of the Mitel MiVoice Conference/Video Phone. NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (MITEL ). Mitel makes no warranty of any kind with regards to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes. No part of this document can be reproduced or transmitted in any form or by any means - electronic or mechanical - for any purpose without written permission from Mitel Networks Corporation. TRADEMARKS The trademarks, service marks, logos and graphics (collectively "Trademarks") appearing on Mitel's Internet sites or in its publications are registered and unregistered trademarks of Mitel Networks Corporation (MNC) or its subsidiaries (collectively "Mitel") or others. Use of the Trademarks is prohibited without the express consent from Mitel. Please contact our legal department at [email protected] for additional information. For a list of the worldwide Mitel Networks Corporation registered trademarks, please refer to the website: MiVoice Conference/Video Phone Release 2.1 SP5 March 2016, Trademark of Mitel Networks Corporation Copyright 2016, Mitel Networks Corporation All rights reserved

3 Table of Contents Release Notes for MiVoice Conference/Video Phone Release 2.1 SP Product enhancements and functional changes... 1 Essential installation and upgrade information for MiVoice Conference/Video Phone Release 2.1 SP5. 2 Application and Client Requirements... 2 Device Client Software... 2 PBX Integrations... 3 Installation and Upgrade Checklist... 4 Product Part Numbers... 5 Troubleshooting... 5 Training... 6 Where to find the latest information... 6 Software release history... 6 Product areas improved in this release... 7 Known Product Limitations... 7

4 Release Notes for MiVoice Conference/Video Phone Release 2.1 SP5 This document describes the following components related to MiVoice Conference/Video Phone Release 2.1 SP5: Product enhancements and functional changes Requirements and upgrade information Where to find the latest version of our guides Software release history Product areas improved in this release Known limitations We strongly recommend you review the information and instructions found in the MiVoice Conference/Video Phone Administration Guide and the hardware and software requirements found in the MiVoice Conference/Video Phone Engineering Guide before downloading, installing, or upgrading your software. Product enhancements and functional changes This following table describes product enhancements and functional changes for MiVoice Conference/Video Phone Release 2.1 SP5. Product area Description The 2.1 SP5 release introduces support for the import of contacts from CSV files exported from the MiVoice Business and MiVoice Office 250 platforms. Contacts The import does not support UTF8. Refer to the Contacts Settings section of the MiVoice Conference/Video Phone Administration Guide for additional details. Camera Support This release supports the Panasonic WV-SPN311 camera and newer firmware for the other supported cameras. Refer to the Ethernet Camera Firmware section of the MiVoice Conference/Video Phone Administration Guide for details. The Smart Office application has been replaced with the new OfficeWrx TM application. Applications OfficeWrx TM offers the same built-in MS Office document reader and editor that supports multiple file transfer methods, including LAN access to Google Docs TM, USB Flash Drive or Micro SD Card. OfficeWrx TM does not support Box TM or Dropbox TM _1 1

5 Essential installation and upgrade information for MiVoice Conference/Video Phone Release 2.1 SP5 The following section includes a description of the requirements for application and client software, PBX integration details, an installation and upgrade checklist, product part numbers and system logging recommendations. Application and Client Requirements You must meet the minimum software level requirements for each application and client listed below so that the applications and clients will function correctly with this Release. Application Minimum Software Level MiVoice Conference/Video Phone 2.1 SP MiCollab Client 5.1 (5.1.x.0) Device Client Software MBG MiCollab AWV BluStar for PC BluStar for ios BluStar for Android A800i/Conf. room 4.4 The following table provides information regarding the operating system and application software levels running on the MiVoice Conference/Video Phone 2.1 SP5 device. Manual upgrades of the OS or individual applications are not supported. Installation of other Android applications is not supported. Application Revision Android (Gingerbread) DSP join me Linux Kernel MCA app OfficeWrx Remote Desktop Remote VNC VCS Webex _1 2

6 PBX Integrations This following table describes supported call control systems and versions that integrate with MiVoice Conference/Video Phone Release 2.1 SP5. Supported Platform Version Comment MiVoice Business Minimum 5.0 SP2 Recommended 7.2 Audio and Video support MiVoice Office 250 Minimum 6.1 Audio and Video support MiVoice MX-One Minimum MX-ONE 5.0 SP5 HF1 Recommend 6.1 HF1 NOTE: Video is not supported on multi-node. Audio and Video support MiVoice 5000 Minimum A5000 R6.1 SP1 Audio and Video support MiVoice Office 400 Minimum R3.2-RC Audio and Video support ClearSpan Minimum R19sp1 Audio only Telepo SIP Interoperability Minimum Telepo 4.1 Rls Recommended 4.4 Audio and Video support Ongoing interoperability with a number of third-party SIP servers and SIP end Units, such as SIP phones, Audio Conference Units and Video Conference Units, is declared and expanded through the Mitel SIP Centre of Excellence (SIP CoE). For more information, refer to the following SIP CoE Knowledge Base articles available on Mitel On-Line: SIP Reference Guide _x provides a complete list of devices with which the MiVoice Conference/Video Phone interoperates. SIP Configuration Guides provide reconfiguration recommendations and feature limitations for the MiVoice Conference/Video Phone, Mitel MiVB, third party SIP servers and SIP end Units. NOTE: Refer to the MiVoice Conference/Video Phone Engineering Guidelines for additional information, including network deployment recommendations _1 3

7 Installation and Upgrade Checklist It is recommended that a network assessment of a customer environment be conducted before deploying MiVoice Conference/Video Phones. Contact Mitel Professional Services for arrangements. NOTE: The MiVoice Conference/Video Phones are shipped pre-installed from the factory. A firmware upgrade to the MiVoice Conference/Video Phone GA released load must be completed before deploying the units. Refer to Mitel OnLine for the most current release of the MiVoice Conference/Video Phone firmware and to the MiVoice Conference/Video Phone Administration Guide for upgrade instructions. The following table outlines a check list that must be followed as part of the MiVoice Conference/Video Phone installation or upgrade procedure. Check Component Complete network assessment of customer environment. Have a micro SD card, USB key and/or HTTP server running in customer environment. Ensure you have the MiVoice Conference/Video Phone GA released firmware files: uc360_ zip Action if required Refer to MiVoice Conference/Video Phone Engineering Guidelines. Contact Mitel Professional Service. If upgrading from 1.0 release, purchase micro SD card or configure HTTP server. NOTE: USB upgrades are not supported until release 2.0. Only FAT formatted USB drives are supported. Visit MOL to download the required files. NOTE: The upgrade.xml file is load specific to the load and must be downloaded along with the ZIP file. upgrade.xml For video deployment, ensure the camera is one of the supported brands and models. Ensure that the camera is running the supported firmware load. Create the required ONVIF user. Once MiVoice Conference/Video Phones are upgraded and configured to work in the customer environment, make a backup of all devices. Refer to the MiVoice Conference/Video Phone Administration Guide for more information on ONVIF users. Refer to the MiVoice Conference/Video Phone Administration Guide for more information. NOTE: It is recommended to maintain a copy of the backup files in a safe location _1 4

8 Product Part Numbers The following table list the product part numbers associated with MiVoice Conference/Video Phone. Part Number MiVoice Conference Phone MiVoice Video Phone Description HDMI Custom Cable (3 M / 10 Feet) (FRU) Universal Camera Mounting Bracket at Power Adapter Universal Multi-Port GigE Switch (For UC360) Revolabs HD Dual Channel System (w/o Microphones) (NA) Revolabs HD Tabletop Directional Microphone (NA) Revolabs HD Lapel Microphone (NA) Revolabs Tabletop Charger Always On (NA) Revolabs HD Dual Channel System (w/o Microphones) (Intn'l) Revolabs HD Tabletop Directional Microphone (International) Revolabs HD Lapel Microphone (International) Revolabs Tabletop Charger Always On (International) Audio Y-Cable for Revolabs Extension Microphone System Revolabs Battery Charger Adapter Universal Spare Revolabs Microphone Battery Universal (Spare) MiVoice Conference Phone to Video Phone Upgrade License Troubleshooting In order to properly troubleshoot issues, the following system logging can be enabled for the MiVoice Conference/Video Phone: IP Phone Analyzer It is recommended that the MiVoice Conference/Video Phone be configured to point to a Mitel IP Phone Analyzer (IPA) server, which is available for download from Mitel OnLine. The IPA server address can be configured in the System Settings ~ Network Settings ~ Modify static ~ IPA Server. The IPA Server address can also be obtained from a DHCP tag if configured on the MiVB. Debug Logging Debug logging is enabled by default. Under System Settings ~ Debug Setting ~ Debugging and Kernel Messages will be enabled, and the Logging Level will be set to Warning. It is recommended that these debug settings be enabled. If required, an administrator can adjust these debug settings as needed for the customer environment _1 5

9 Training The following training module is required: Mitel Video Conferencing I+M Self-Study Prerequisites: Networking 4 VoIP training (Mitel version of CCNA) SIP School Contact Mitel University for more information. Where to find the latest information The following documentation products are included with the hardware: Mitel MiVoice Conference/Video Phone Installation Guide End User License Agreement MiVoice Conference/Video Phone You can access the most up-to-date versions of the following documents from Administrator Guides o Mitel MiVoice Conference/Video Phone Engineering Guidelines o Mitel MiVoice Conference/Video Phone Installation Guide o Mitel MiVoice Conference/Video Phone Multi-Port GigE PoE Switch Installation Guide o Mitel MiVoice Conference/Video Phone Administration Guide o Mitel MiVoice Conference/Video Phone Camera Mounting Bracket Installation Guide o SIP Reference Guide _x o SIP Configuration Guide o Revolabs HD Dual Channel System Microphone Installation Guide User Guides [ o Mitel MiVoice Conference/Video Phone User Guide o Mitel MiVoice Conference/Video Phone Quick Reference Guide For answers to frequently asked questions, troubleshooting information, post-release hotfixes, and technical bulletins, see the Mitel Knowledge Base accessible through Mitel Online. Login through the Mitel Connect portal: Software release history The following table details software releases for the MiVoice Conference/Video Phone product. Release Level Release Name Release Date MiVoice Conference/Video Phone 2.1 SP4 Oct MiVoice Conference/Video Phone 2.1 SP3 Jul MiVoice Conference/Video Phone 2.1 SP2 Nov MiVoice Conference/Video Phone 2.1 SP2 Sep UC360 Collaboration Point 2.1 SP1 Jul UC360 Collaboration Point 2.1 Apr _1 6

10 Product areas improved in this release The following customer-reported issues were resolved in MiVoice Conference/Video Phone 2.1 SP5. Tracking Number MN MN MN MN MN Description UC360 - Global Contacts Has stopped Unexpectedly Symantec Class 3 Secure Server CA - G4 to be embedded in the load DOC: Add Required Path for Upgrade License in Documentation MIVO250: UC360 Keypad not present on calls that require account codes Unable to log into google docs in smart office Known Product Limitations The following section describes known product limitations in MiVoice Conference/Video Phone. Product MiCollab AWV Release 6.1 Description Administrators can now enable or disable TLS v1.0 in administrator programming. Refer to MiCollab AWV Administrator help for details. NOTE: MiVoice Conference/Video Phones only support TLS v1.0 and will be unable to join a MiCollab AWV conference if TLS v1.0 is disabled _1 7

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