Telehousing u Srbiji Data Centri IT Infrastruktura

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1 Telehousing u Srbiji Data Centri IT Infrastruktura Telekom Srbija a.d. Beograd Vladan Nešić, dipl. inž. Elektrotehnike, PMP

2 Telehousing u Srbiji Data Centri IT Infrastruktura Lična karta Telekoma Srbija ICT Portfolio Telekoma Srbija Telehousing usluga Data Centri i IT infrastruktura Cloud usluge, Cloud Data Centri

3 Vodeći telekomunikacioni operator u regionu Jedna od najvećih telekomunikacionih grupa u Jugoistočnoj Evropi sa više od 12 miliona korisnika Telekom Grupa Телеком Републике Српске Broj pretplatnika : Fiksna telefonija: 305 Mobilna telefonija: Internet: 110 IPTV: 24 #1 mobilni operator u BiH #1 Fiksni operator u Republici Srpskoj #1 Internet provajder u Republici Srpskoj m:tel Broj pretplatnika : Fiksna telefonija: 2 Mobilna telefonija: 459 Broj pretplatnika: Fiksna telefonija: Mobilna telefonija: Internet: 750 IPTV: 199 Bosna i Hercegovina Crna Gora Srbija Kosovo i Metohija Telekom Srbija Broj pretplatnika : Fiksna telefonija: Mobilna telefonija: Internet: 640 IPTV: 175 #1 fiksni operator u Srbiji #1 mobilni operator u Srbiji #1 Internet provajder u Srbiji #1 veleprodajni Internet provajder na Balkanu #3 mobilni operator u Crnoj Gori * Broj pretplatnika je u hiljadama zaključno sa 31. decembrom Za m:tel C rne Gore, korisnici fiksne telefonije su korisnici fiksne telefonije i/ili Interneta putem WiMA X tehnologije. Republika Srpska

4 Programi Konektivnost Data centar Infrastruktura IT bezbednost i zaštita Aplication i Service hosting & development Poslovna rešenja Industrijska rešenja Projekti Usluge Pristup, Transport, Core FttH, FttB, xdsl, WiFi L2VPN, L3VPN, Voice Virtuelna infrastruktura Fizička infrastruktura Cloud IaaS Telehou sin g Zaštita korisnika od zlonamernih napada security sistem DDoS zaštita AV/AS zaštita Filtriranje elektronske pošte Razvoj Mobile app Development platforma Virtuelni desktop Kontakt centar Web site registracija domena Mobilne Aplikacije Cloud PaaS DaaS CCaaS Web Hosting Zahtevi državnih uprava i ključnih kompanija ICT Outsourcing Managed Servisi SAP, ERP, Usluge štampe Pametni gradovi, kuće i zgrade Transport Zdravstvo Energetika Bezbednost i nadzor Praćenje vozila Zdravstveno stanje pacijenata Automatska brojila

5 Telehousing Šta je Telehousing? Ova usluga pruža poslovnim korisnicima savremen način smeštaja telekomunikacione opreme u klimatizovane prostorije sa obezbeđenim efikasnim i fleksibilnim sistemom napajanja, najmodernijim sistemom zaštite opreme (detektori dima i prevencija požara, osiguranje prostorija i video nadzor sa 11 kamera, antistatički pod) i mogućnošću fleksibilnog izbora povezivanja na neku od mreža Telekom Srbija Finansijski je prihvatljiva usluga i prilagodljiva korisničkim zahtevima Uz visok kvalitet ove usluge korisnik dobija i mogućnost brzog povezivanja na razne druge telekomunikacione usluge koje nudi Telekom Srbija. Na taj način je ostvarena geografska dostupnost telekomunikacionih usluga širom Srbije formiranjem virtuelnih PoP u telehousing centrima Telekoma.

6 Telehousing Kome je namenjena Telehousing usluga? Usluga je namenjena srednjim i velikim, domaćim i međunarodnim, poslovnim korisnicima, kao i Internet servis provajderima koji imaju potrebu za prenosom govornih saopštenja, podataka ili multimedijalnih sadržaja između svojih različitih poslovnih centara, svojih snabdevača, sopstvenih korisnika, kao i šireg poslovnog okruženja. Ova usluga dostupna je korisnicima koji već poseduju sopstvene mreže, kao i onima koji ih ne poseduju.

7 Telehousing podnošenje zahteva

8 Datacentri Telekoma Srbija Kao vodeći telekomunikacioni operater u Srbiji Telekom Srbija obezbeđuje pun set usluga koje omogućavaju kompanijama da svoje IT servise povere na upravljanje u bezbednoj, visoko raspoloživoj infrastrukturi Servisi Telekoma Srbija počinju sa osnovnim kolokacionim uslugama (iznajmljivanje prostora) do vrlo kompleksnih potpuno outsourcovanih data centar usluga (virtuelni data centar u cloud u) Trenutno u produkciji imamo 6 data centara ukupnog kapaciteta preko 2000 kvm i snage preko 2 MW u kojima se pored opreme Telekoma Srbija nalazi i oprema većeg broja banaka, osiguravajućih kompanija, ISP provajdera Datacentri projektovani za tier 3 (raspoloživost 99,982%) sa tendencijom približavanja ka tier 4 u odredjenim infrastrukturnim segmentima. Data centri na lokacijama u Beogradu i Kragujevac (za potrebe disaster recovery ja) Upravljanje bezbednošću podataka u data centrima sertifikovano po standardu ISO 27001

9 Datacentar servisi Telehousing (kolokacija) Dedicated serveri Virtuelni serveri Cloud computing (IaaS, PaaS) Web hosting DNS hosting Mail hosting Disaster recovery lokacija sa replikacijom podataka L2 i L3 VPN mrežne konekcije između data centra i teritorije cele Srbije Iznajmljene linije i pristup Internetu Microsoft SPLA partner mogućnost korišćenja Microsoft softverskih proizvoda kroz mesečno plaćanje nadoknade za licence

10 Karakteristike data centara (Beograd i Kragujevac) Napajanje Redundantno napajanje opreme sa dve fizički nezavisne grane UPS a i agregatskim napajanjem povezanim na trafo stanicu u prstenastom sistemnu. 12 sati garantovana autonomija rada agregata 10 minuta garantovana autonomija baterija AC napajanje 230 V sa osiguračima od 32A, DC napajanje 48V Sopstvene servisne ekipe ljudi za održavanje sistema napajanja sa aktivnim ugovorima podrške proizvodjača opreme. Klimatizacija Redundantni klima uređaji (N+1) napojeni sa agregata Smeštaj opreme organizovan po principu toplo hladnih zona Izdignut pod nosivosti 1000kg po m2 (Raised floor) visine 40 cm. Smeštaj opreme organizovan po principu toplo hladnih zona Garantovana temperatura između 20 i 24 ºC sa vlažnošću 40 60% Sopstvene servisne ekipe ljudi za održavanje klimatizacije sa aktivnim ugovorima podrške proizvodjača opreme.

11 Karakteristike data centara Strukturno kabliranje Svi kablovi u okviru data centara su strukturno poređani u regalima u duplom podu, bez ukrštanja visokog i niskog napona sa definisanom oznakama point to point veza. Omogućene konekcije do redundantnih mrežnih uređaja u okviru samog data centra optikom ili UTP kablovima kategorije 6a Bezbednost i zaštita 24x7 časovno fizičko obezbeđenje objekta 24x7 video nadzor Detektori pokreta u zonama svih prioriteta Elektronske brave sa kartičnim sistemima za kontrolu ulaska Sertifikovanost procesa po ISO standardu Objekti sa usklađenim sistemima PP zaštite sa zakonskim odredbama i odobrenim od strane PP policije Rana detekcija požara Tačkasti javljači požara po principu dvozonske zaštite povezani na stabilan sistem za gašenje požara i protivpožarnu centralu. Obučeno osoblje za reagovanje u slučaju požara Stabilni sistemi za automatsko gašenje požara zasnovani na neškodljivim gasovima NOVEC, FM200, IG55 Svi objekti su dodatno snabdeveni ručnim sistemima za gašenje požara na bazi FE36, Halona ili CO2.

12 Datacentri nove generacije cloud ready Karakteristike datacentara koje je neophodno ispuniti kako bi bili spremni za nuđenje Cloud usluga: Performanse visoke performanse su esencijalne kako bi se obezbedila produktivnost kompanija, zadovoljstvo korisnika i uspešnost u poslovanju Skalabilnost uspešne kompanije moraju biti sposobne da brzo i troškovno efikasno prošire kapacitete svojih poslovnih aplikacija u slučaju širenja svog poslovanja Pristupačnost pristup bilo gde u svetu, sa bilo kog uređaja, 24 sata na dan Agilnost kompanije moraju biti sposobne da odgovore efikasno i brzo na promene u poslovnim zahtevima i drugim tržišnim uslovima, skraćujući vreme izlaska na tržište i poboljšavajući konkurentnost Raspoloživost poslovanje ne dozvoljava bilo kakve prekide u slučaju nepredviđenih događaja, tako da se omogućava neprekidnost u poslovanju čak i u slučaju lokalnih katastrofa Bezbednost kompanije moraju da odgovore efikasno na rastuće pretnje koje mogu da ugroze poslovne podatke i onemoguće raspoloživost aplikacija Upravljivost kako bi se smanjili operativni troškovi, operacije u okviru data centara moraju da omoguće orkestriranu automatizaciju koja će omogućiti upravljivo nadgledanje, konfigurisanje i održavanje aplikacija

13 Karakteristike data centara nove generacije Cloud data centar (Tier3) Napajanje Redundantno napajanje opreme sa dve fizički nezavisne grane UPS a (2N+1 sistemu) i agregatskim napajanjem u istom sistemu (2N+1 sistem). Redundantni agregati su vezani na nezavisne redudantne trafo stanice (2N+1 sistem) 24 sata garantovana autonomija rada agregata sa aktivnim ugovorom dopune istog. 20 minuta garantovana autonomija baterija pod punim opterećenjem od 100% AC napajanje 230 V sa osiguračima od 32A ili 40A, DC napajanje 48V Sopstvene servisne ekipe ljudi za održavanje sistema napajanja sa aktivnim ugovorima podrške proizvodjača opreme. Klimatizacija Radni i rezervni sistem klimatizacije (redundantnost 2N+1) koji se napajaju sa redundantnim energetskih grana. Smeštaj opreme organizovan po principu toplo hladnih zona Izdignut pod nosivosti 1200kg po m2, visine 80 cm obezbeđuje prostor za dovoljnu količinu vazduha za hlađenje opreme. U Data centrima se spušteni plafon koristi kao plenum za odvodjenje disipirane toplote direktno do klima jedinica (CRACK unit), što obezbedjuje veću iskorišćenost sistema. Na tačkama opreme sa većom toplotnom disipacijom instalirani su podni ventilatori koji u zavisnosti od izmerene temperature u rekovima, ubacuju manju ili veću količinu hladnog vazduha u ovu zonu. Garantovana temperatura između 20 i 24 ºC sa vlažnošću 40 60% Sopstvene servisne ekipe ljudi za održavanje klimatizacije sa aktivnim ugovorima podrške proizvodjača. Bezbednost Rana detekcija dima sistemima za uzorkovanje vazduha (VESDA) Automatsko gašenje požara stabilnim sistemima sa gasom IG55 Elektronske brave sa kartičnimi biometrijskimsistemima Sertifikovanost procesa po ISO standardu

14 Zašto izabrati usluge data centara Telekoma Srbija? Konstantan razvoj i širenje u zadnje dve godine povećan kapacitet data centara za 450 kvm Povećanje nivoa usluge dobijen međunarodni sertifikat za sistem za upravljanje bezbednošću podataka u data centrima po standardu ISO Povećanje nivoa usluge u toku je proces uvođenja kvaliteta ISO 9001 i ISO Smanjenje CAPEX investicija i dinamičnost korišćenje Cloud i drugih data centar usluga odmah, koje omogućavaju rast i realizaciju IT servisa vaše kompanije uz striktno praćenje fiksnih mesečnih troškova Kvalitet usluge kvalitetna mrežna konektivnost na celoj teritoriji Srbije sa mogućnošću širenja visoko raspoložive data centar infrastrukture kod najvećeg telekomunikacionog operatera u Srbiji Novi servisi očekivano uvođenje različitih Cloud SaaS usluga u godini (unified communication biznis e mail, biznis audio video conferencing, instant messaging, team collaboration, on line storage, on line backup, cloud servisi sa udaljenom replikacijom podataka, small business accounting software, small business management software, ERP i CRM )

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