HIGHWAYS ENGLAND STRATEGIC BUSINESS PLAN OVERVIEW

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1 HIGHWAYS ENGLAND STRATEGIC BUSINESS PLAN OVERVIEW 05-00

2 STRATEGIC ROAD NETWORK 4,00 miles of motorways and major A roads A billion tonnes of freight transported each year 4 million people drive on the network every day 40,000 incidents occur annually on our roads 98% of UK manufacturers say that roads are critical to the success of their business 60% of congestion is caused by a lack of road capacity A696 NEWCASTLE A69 A94(M) M6 A9 A66 A66 A66 A74 A A595 A590 A64 A(M) M60 A585 M65 M55 M606 A6 M66 M57 M6 M6 LIVERPOOL M60 M67 A80 A506 A68 M80 M5 M6 A66 M8 MANCHESTER A550 SHEFFIELDM M56 M6 A500 A8 A46 A48 A55 A50 A45 A48 A5 A4 A5 A A458 M54 M4 BIRMINGHAM M6 A(M) M69 A49 M6 A4 A449 A45 A456 M4 A46 A4 M M5 M50 A46 A5 A40 M40 A(M) A40 A47 M5 A49 M49 M4 M6 LEEDS M BRISTOL A4 A4 LONDON A60 A47 M A0 A A A A4 A A49 A A0 M5 A5 A0 M A A6 A(M) M7 A SOUTHAMPTON M6 M M0 A A070 A A59 A7 M A A8 A0 PLYMOUTH Motorway Major A roads Highways England will be the new company responsible for the Strategic Road Network in England from April 05

3 Smoother Modernise DELIVERING A MODERN NETWORK The roads that make up England s Strategic Road Network are a key enabler of economic growth and prosperity and are essential to the quality of life of the nation. The network is struggling to cope in the face of increasing traffic and customers are demanding better information. Traffiic Delays to journeys constrain business growth and stop-start funding makes it difficult to plan. Funding Carbon emissions and noise impact significantly on local communities. Environment Government has responded to these challenges by publishing its vision for improving capacity and performance of the network. In its Road Investment Strategy, Government has also set out its performance specification, investment plans and a commitment to the necessary funding. Sustainable Smarter In our Strategic Business Plan we will set out our plans for delivering a modern network. We will outline how we will go about changing the way we work and delivering the Government s performance specification. Operate Maintain...keeping pace with growing demands

4 WHAT WE WILL DO To improve the capacity and performance of the network we will: Modernise the network Provide more capacity and better connections by: Developing a national spine of Smart Motorways and adding new capacity at key points on the network Upgrading key non-motorway routes to the new Expressway standard Modernise Doing more to ensure the network has a positive impact on the environment and neighbouring communities 4 Improving facilities for cyclists, pedestrians and other road users Maintain Maintain the network Take a longer term and more efficient approach to maintaining our roads by: Upgrading some of the busiest junctions and alleviating many of the worst bottlenecks Resurfacing much of the network and improving the condition of our other assets Designing and packaging our work in a way that improves productivity and minimises the disruption to our customers...getting more from the network 4

5 Operate the network Keep traffic moving and better inform our customers by: Operate Improving information to help people make better decisions before and during their journeys Increasing availability through better planned road works Working with others to respond more effectively to incidents that cause the most congestion...supporting economic growth Over the next 5 years we will deliver: billion of capital investment. billion of efficiency savings 5 billion to replace worn out roads 400 miles of additional Smart Motorways,50 locations where noise is addressed 5

6 HOW WE WILL DO IT Certainty of funding and greater flexibility will enable us to become a better business. We will change the way we work by: Planning for the future Growing our capability Building stronger relationships Efficient and effective delivery Improving customer service 6

7 Planning for the future We will improve our planning for the next decade and beyond. This will mean: 4 Taking a more responsive and coherent approach to planning one that is better understood by our customers, staff, suppliers and partners Giving stakeholders more of a say in how we develop the network at a national, route and local level Exploring new and better ways to stimulate growth Encouraging innovation especially to exploit the benefits of vehicle and roadside technology Growing our capability We will support our people and suppliers to enable them to perform to the best of their ability, to innovate and keep improving by: Helping them to develop their skills to get better at what they do Being a more diverse and inclusive organisation where our values and behaviours are used to hold ourselves and others to account Developing better ways of working to drive efficiencies and build our business capability...creating a high performing organisation 7

8 Building stronger relationships We will continue to build relationships with our partners to help us meet the increasing investment challenge by: 4 Changing the way we design and package our work Working with our suppliers to develop their capacity and capability Working with Transport Focus to better understand and improve people s experience on the network Working more closely with regional and local partners tasked with delivering economic growth 0 GIVE GO A46...working together to deliver investment where it is needed 8

9 Efficient and effective delivery We will improve journeys and support economic growth by: 4 Focusing on how to better design and deliver our major schemes Giving more weight to the impact of disruption when making investment decisions Becoming better at delivering projects and programmes to give greater value for money for the taxpayer Doing more to understand and manage our assets to become a more efficient and customer orientated organisation M A / m...to make our investment go further 9

10 Improving customer service We will deliver a better service that aligns with our customers expectations by: 4 5 Building a comprehensive understanding of the needs of our customers, recognising that different customers have different needs at different times Giving our customers information that is clear, reliable and easy to understand Helping customers better understand what we do and why we do it Ensuring our customers have more of a voice in determining investment priorities and how work is delivered Providing for the needs of cyclists, pedestrians and others who walk or ride on, near or across the network Doing all of these things will deliver the Government s vision and the performance our customers deserve. 0

11 HIGHWAYS ENGLAND OUR STRATEGY ON A PAGE THE CHALLENGES Increased traffic Stop-start investment Constraints on business Environmental impact Lack of customer information THE RESPONSE The Road Investment Strategy sets out Government s vision for the network. Performance specification, investment plan and funding. Highways England is the new company that will deliver this ambition. WHAT WE WILL DO Modernise Maintain Operate HOW WE WILL DELIVER Planning for the future Growing our capability Building relationships Efficient and effective delivery Improving customer service WHAT WE WILL DELIVER Supporting economic growth Safe and serviceable network More free flowing network Improved environment More accessible and integrated network

12 ...Better journeys on better roads Crown copyright and database rights 04 Ordnance Survey