From strategic advice to successful implementation. your business empowered

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1 From strategic advice to successful implementation your business empowered

2 About Accomplishing ambitions 3 4 Accomplishing ambitions Our driving forces Companies invest heavily in the development and implementation of their business strategy. They must continuously make choices: product innovation, For over 20 years, Novius has supported management in achieving such essential changes. By connecting strategy to organisational operation and structure, we improve the performance of companies Our Customers Controlled changes in your business with the Novius Business Empowerment Model The Novius Framework customer service concepts, strategic cooperation, cost reduction etc. Companies and government organisations, such as municipalities and ministries, professionalise their services on an ongoing basis. An optimal business structure is essential for the Our approach is based on profound business knowledge, combined with proven change management working methods. Always in close cooperation with your employees. We participate in your (change) organisation, for as long as required. As co-creator and co-driver, we strengthen your company: Your business empowered. 10 Balancing development and design is the key to success achievement of their strategic goals. Novius is aware of this precondition. 11 Novius Academy and publications 12 Contact Robert van der Tol Member Executive Board / COO, AEGON The Netherlands I have experienced Novius consultants as professionals with a pragmatic approach. It has given us a competitive business strategy your business empowered and a practical agenda for change. Management Novius From left to right: Hendrik Stadman Robaard, Tjerk Hobma, Suzanne Starke, David de Graaf, Eric Broos, Tim Meewezen, Marc Beijen, Guido Bayens 3

3 Our driving forces Sandra Schellekens Chief Information Officer, Dela 3 Novius made a Business Transformation Plan We are driven by the belief, that with our thorough business knowledge and extensive professional skills, we can improve performance levels of companies, government and institutions and can turn modern government organisations into efficient service providers. Thus strengthening their competitive position. Market conditions change. Novius helps companies to continue to excel. In close cooperation with our customers we develop robust strategies and innovative business solutions, often utilizing modern information technology. Naturally, we remain present after the design phase, since we stand for the successful implementation of our recommendations. In doing so we create powerful solutions that experience a broad base of support throughout your organisation. developed an efficient, market-oriented, flexible business organisation. We utilize innovative business models and modern IT. Your customer needs and organisational goals are always our top priority. PROFESSIONALS WITH TALENT Novius professionals are characterised by creativity and boldness: talented professionals, with excellent personal skill sets and great with us which made an important contribution to the alignment of business and IT. What sets Novius apart is the combination of simplicity and completeness. SUCCESSFUL BUSINESS TRANSFORMATIONS drive. Our consultants are objective, committed and result oriented, Novius has over twenty years of experience in complex business working in close cooperation with you, our customer. With their transformations to its disposal. We operate at the upper levels of knowledge and experience, they mobilise the energy and creativity industry and government. For dozens of satisfied customers we have in your organisation, which are imperative for positive change! SHARING KNOWLEDGE Sharing knowledge is indispensable to Novius. By consolidating our expertise in competence centres we create extra powerful services. Our professionals like to share their know how with colleagues and Our Customers clients. In work sessions but also by publishing books, white-papers Our customers are major players in both the profit and non- and articles. In addition, we frequently organise business meetings profit sectors, from municipalities to insurance companies to with our customers and offer professional training programmes passenger traffic. What connects, is that they all are facing through the Novius Academy. challenging transformations at the intersection of strategy, business structure and IT. Our assignments vary from small STIMULATING WORK ENVIRONMENT to extensive. A selection of our customers: Aegon, Schiphol Novius provides its professionals with an energetic, professional Airport, Delta Lloyd, PON, Dutch Railways, CFP and ProRail, and informal working environment stimulating a healthy work-life Rabobank, ASR, Police, various provinces and municipalities, balance. Personal growth within a strong team is always at the Woonbron and Portaal, Vereniging Eigen Huis, SVB, ANWB, centre of our professional environment. various ROC s and GrandVision. 4 5

4 Controlled changes in your business THE NOVIUS BUSINESS EMPOWERMENT MODEL, THE BASIS OF OUR SERVICE. Geert van der Steen Former programme manager and information systems manager Fortis ASR The more complicated the task, the sooner I think of Novius. What stood out was the pragmatic approach based on a structured way of thinking. Novius solved our problems while maintaining energy and motivation of our employees. Strategic challenge Business Transformation planning For every unique task we perform, the Novius Business Empowerment Model provides a transparent, controlled and consistent approach. We often start with composing a Business Transformation Plan. Based on the joint analysis of your business strategy, we develop a first outline of the enterprise architecture Enterprise architecture Change portfolio management required to achieve your strategic goals, consisting of the desired structure and composition of your markets, products and services, business processes, organisation and required information systems. We also carry out a change diagnosis: what about your and automating business processes, adapting the organisation, developing knowledge, skills and abilities and improving information Program & project management organisation s urgency, willingness and capacity to change? systems management. We assist you in the translation of user Subsequently we identify which changes are required to achieve the requirements into business design, which, for example, is used for objectives and appropriate enterprise architecture. Obviously, your organisation is fully involved in all these steps. We jointly carry on developing the outline of the enterprise selecting or developing software applications. Our project managers also coordinate the required implementation activities and ensure that all new processes and applications are a permanent part of Business design Realisation architecture. This will result in a proposal for improvements, to be normal, day-to-day operations, with proper attention paid to the implemented through change programs & projects. human dimension. Due to change portfolio management you Professional program and project management is necessary keep track and control of all developments, and optimal use of resources is ensured. Implementation to achieve the defined results quickly and effectively. In these projects, your and our consultants work closely together on the tangible implementation of new service concepts, rationalising The strength of Novius is balancing emergent- and planned change. THE NOVIUS BUSINESS EMPOWERMENT MODEL 6 7

5 The Novius Framework The Novius Framework structures translation of your business strategy into specific actions and projects. Step by step. First, the strategy is broken down into Strategy What is our challenge? guiding principles and policies. Then, we focus on the target situation of the business, including IT. Finally, we compose the projects that will generate the intended result. This provides focus, because Guiding principles What are the requirements and main design choices? all change projects demonstrably contribute to the realisation of the business strategy. The Novius Framework, also ensures effective tuning of Architectures What is the target versus the current situation of the business? business organisation and information system management. Customer needs, products, services, channels, business processes, management and organization on one side and IT requirements, data, information systems and infrastructure on the other. Action items What has to change to achieve our goals? Thus, IT opportunities are fully exploited in support of business improvement. The Novius Framework is often used to change or develop an entire Business Transformation Portfolio How are we going to change? company or business unit, in a controlled and a comprehensive way. Additionally it is the ideal support for structuring business themes and change programmes from start to effective realisation. Customers and services Processes and organization Information and applications IT infrastructure and facilities 8 9

6 Balancing development and design is the key to success Novius Academy and publications Novius values sharing knowledge and experience. We In designing changes, the concepts development and design are essential. Design is mostly about shaping content. The focus lies on a systematic analysis and a description of the future organisation and information systems management. This provides insight, overview and quality. Traditionally, design focuses more on the structured side of change and thus relates to the ratio (IQ). Development is about setting in motion a process of change and shaping growth in order to have employees who contribute effectively and enthusiastically to the desired and expected results. This means that the new socio-political goals are firmly embedded. Development focuses on the human side of change (EQ). Design and development interact to achieve change. The right combination leads to the best solutions, with solid support of all involved. offer a wide range of tailored courses through the Novius Academy, with up-to-date perspectives and experienced consultants as inspiring teachers. In addition to training in the field of organisational development, information systems management and project- and change management, we also provide training aimed at improving personal skills. Novius Academy offers more than just theory and deepening of knowledge. In all our programmes, actual practice takes centre-stage; examples and experiences are first hand. We endeavour to offer tangible solutions that can be directly applied in practice. Anneke Burger former CIO Netherlands, GDF Suez Novius regularly promotes its professional thoughts, ideas and experiences; the following books have been published: Business Transformation Planning: a methodology to get from strategy to execution Planned and on short notice, as required and agreed upon, Novius provides practical results which give insight and direction. Novius is best in situations where a comprehensive vision on the interface of business and IT is needed. For example, in the field of Marketing & Sales / front office organisations. Novius consultants excel in connecting and building bridges. Enterprise Architecture, to develop a coherent business organisation Integrated Programme Management, grip on the steering process, content and change The BPM book, theory and practice of process-oriented organisation 10 11

7 Contact This brochure provides a general overview of Novius and the added value it offers. More information can be found on or can be obtained by contacting our management directly. Our office can be reached through office@novius.nl or Langbroekerdijk A 121 B 3947 BG Langbroek your business empowered office@novius.nl

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