Payer Maintenance Schedule

Transcription

1 Payer Payer The following table shows payer maintenance windows. Times are given in Central time, unless otherwise noted. Please Note: Payers may alter their maintenance windows at any time without notifying Emdeon. Payers with no downtime information either did not wish provide Emdeon with that information or did not have that information available at the time of implementation. This list is provided for guidance when researching the possible cause of a payer s response that they are unable to respond at the current time. AARP Absolute Total Care Access Medicare Administrative Services, Inc. Advantage by Bridgeway Health Solutions Advantage by Buckeye Community Health Plan (Centene) Advantage by Managed Health Services Advantage by Superior HealthPlan Aetna Aetna Administrator-Medicare Supplemental Aetna Better Health of KY Aetna Better Health of LA Aetna Better Health of MI Aetna Better Health of MO Aetna Better Health of Nebraska Aetna Better Health of New Jersey Aetna Better Health of Pannsylvania Aetna Better Health of VA Aetna Long Term Care Aetna Senior Supplemental Insurance Affinity Essentials Affinity Health Plan Affinity Health Plan Medicare AFLAC AFLAC Group AFLAC-Medicare Supplemental AFTRA Health Fund AGIA Inc. All Savers Life Insurance Alliant Health Plans Allied Benefit Systems Alabama Medicaid AMC: Alaska Electrical Health & Welfare Fund AMC: American General Life and Accident AMC: Health Future AMC: Poly America AMC: Touchstone AMC: Touchstone PSO AmeriBen American Family Insurance Group (Medicare Supplemental and PPO Policies) Sun 12 am - 6am Sun 7 pm - Mon 5 am Tue 4 am - 5 am Third Saturday of the month beginning at10:00 CST (lasting about 5 hours). Every Thursday from 9:00pm until 11:30 pm MDT. American Health Medicare (Inmediata Health) American Income Life Insurance American National Insurance American National Life Insurance of Texas American Network Insurance (REHAB)- Medicare Supplemental American Postal Workers Union (APWU) American Republic Insurance (ARIC) American Retirement Life Insurance Medicare Supplement AmeriChoice of New Jersey (Commercial) AMERIGROUP AmeriHealth Caritas Iowa AmeriHealth Caritas Louisiana (formerly LaCare) AmeriHealth Caritas Pennsylvania Ameritas Group: Ameritas Life Ameritas Group: First Ameritas of New York Ameritas Group: First Reliance Standard Life Ameritas Group: Reliance Standard Life Ameritas Group: Standard Insurance Ameritas Group: Standard Insurance of New York Alternative Insurance Resources Inc / AIR Inc Antares Anthem Blue Cross California Apex Benefits Services Arbor Health Plan Arise Health Plan Arise Health Plan-Medicare Select Policy Arizona Medicaid (AHCCCS) See also: ftp:// an/hplan.htm#downtime Arizona Physicians IPA (APIPA) Arkansas Medicaid Associacion De Maestros Puerto Rico Assurant Health: John Alden Life Assurant Health: Time Insurance Assurant Health: Union Security Insurance Brief outages for maintenance Mon 8 pm - Tue 7:30 am Tue 8 pm - Wed 7:30 am Wed 8 pm - Thu 7:30 am Thu 8 pm - Fri 7:30 am Fri 8 pm - Sat 7:30 am Sat 8 pm - Sun 7:30 am Sat 1 am - 2 am Sun 1 am - 8 am 12 am - 6 am (occasionally) 9 pm - 5:45 am daily 12 am - 5 am daily 12 am - 5 am daily

2 Payer Avalon Administrative Service AvMed Health Plans BCBS of Alabama BCBS of Alaska (Premera) BCBS of Arizona BCBS of Arkansas BCBS of Colorado BCBS of Connecticut (WellPoint) BCBS of Delaware (Highmark) BCBS of District of Columbia (Carefirst) BCBS of Florida BCBS of Georgia BCBS of Illinois BCBS of Indiana BCBS of Iowa BCBS of Kansas BCBS of Kansas City BCBS of Kentucky (WellPoint) BCBS of Louisiana BCBS LA Medicare Advantage BCBS of Maine (WellPoint) Sun 3 pm - 10 pm CST Mon 7 pm - Tue 6 am Tue 7 pm - Wed 6 am Mon 7 pm - Tue 6 am Tue 7 pm - Wed 6 am Wed 7 pm - Thu 6 am Thu 7 pm - Fri 6 am Fri 7 pm - Sat 6 am Sat 12 pm - Mon 6am Local system is available 24/7. Blue Exchange and FEP access is available Mon - Fri 9 am - 8 pm & Sat 9 am - 6 pm. Blue Exchange and FEP are not available on Sun. Mon - Sat 12 am - 6 am All day Sun Available 24/7 except for No known downtimes. Sun 1 am 9 am Eastern During this time the responses may be inconsistent. For best results avoiding this time period will cut down on the AAA*42 responses. Available 24/7 except for scheduled maintenance downtime periodically 8 pm - 7:30 am Sat 3 pm - Sun 6 am 9 am - 6 pm EST. 2 nd weekend each month, Fri evening - Sat Mon - Sat 12 am - 2 am Sun 6 pm - 11:59 pm Mon - Sat 12 am 2 am Sun 6 pm - 11:59 pm BCBS of Maryland (Carefirst) BCBS of Massachusetts BCBS of Michigan BCBS of Minnesota BCBS of Mississippi (including CHIP and SEHP) BCBS of Missouri BCBS of Nebraska BCBS of Nevada (WellPoint) BCBS of New Hampshire BCBS of New Jersey (Horizon) BCBS of New Mexico BCBS of New York (Empire) (WellPoint): 270 and 276 BCBS of New York (Empire) (WellPoint): 278 BCBS of North Carolina BCBS of North Dakota BCBS of Ohio BCBS of Oklahoma BCBS of Oregon (Regence) BCBS of Pennsylvania (Highmark) BCBS of Puerto Rico (Triple-S Salud) BCBS of Rhode Island Sun 1 am 9 am Eastern During this time the responses may be inconsistent. For best results avoiding this time period will cut down on the AAA*42 responses. Sun 8 pm - Mon 6 am Mon 2 am - 4 am 9 am - 6 pm EST. Periodically around 12 am Mon - Sat All day Sun 9 am - 6 pm EST, Sun N/A. Sun 7 pm - 10 pm Mon - Sat 2 am - 5 am Sat 3 pm - Sun 6 am 1 am - 6 am daily EST Sun mornings 9 am - 6 pm EST, Sun N/A. Sat 3 pm - Sun 6 am Sat evenings. Last weekend of month, extended maintenance Sat evening - Sun morning. Brief outages Mon - Fri 7:30 pm - 9 pm. Payer will inform vendor Sun 2 am - 8 am

3 Payer BCBS of South Carolina BCBS of South Dakota BCBS of Tennessee BCBS of Texas BCBS of Texas-Medicaid BCBS of Virginia BCBS of Wisconsin (WellPoint) BCBS of Wyoming BCBSMT Health Economic Livelihood Partnership (HELP) Benefit Management Inc Best Life and Health Better Health Better Health Plans of Tennessee (Unison Health Plans) Blue Cross Complete of Michigan Blue Cross of Idaho Blue Cross of Northeastern Pennsylvania Blue Cross of Washington (Premera) Blue Shield of California Blue Shield Washington (Regence) BlueChoice Healthplan of South Carolina Medicaid Bluegrass Family Health Boon Group Bridgeway Health Solutions (Arizona) Buckeye Community Health C and O Employees Hospital Association Plan California Medicaid (Medi-Cal) Capital Blue Cross (Pennsylvania) Care1st Health Plan Arizona Care Improvement Plus CarePlus Health Plan CarePoint Medicare Advantage CareSource Health 2 nd weekend each month Fri evening - Sat 2:01 am - 2:59 am daily Thu 7 pm 10 pm Sat 3 pm - Sun 6 am 9 am - 6 pm EST, Sun N/A. Sun mornings Sun 6 am 12 am (midnight) Local system is available 24/7. Blue Exchange and FEP access is available Mon - Fri 9 am - 8 pm & Sat 9 am - 6 pm. Blue Exchange and FEP are not available on Sun. Sat 10 pm - Sun 10 pm Sat evenings. Last weekend of month, extended maintenance Sat evening - Sun morning. Brief outages Mon - Fri 7:30 pm - 9 pm. 2 am - 4 am daily Sun 5 am - 8 am Other times possible depending on maintenance requirements 3 am - 3:15 am daily CDS Group Health Celtic Insurance CeltiCare Health Plan Cenpatico Behavioral Health Arizona Cenpatico Behavioral Health Florida Cenpatico Behavioral Health Illinois Cenpatico Behavioral Health Indiana Cenpatico Behavioral Health Kansas Cenpatico Behavioral Health Kentucky Cenpatico Behavioral Health Massachusetts Cenpatico Behavioral Health Ohio Cenpatico Behavioral Health South Carolina Cenpatico Behavioral Health Texas Cenpatico Behavioral Health Wisconsin Central Reserve Life Insurance CenterLight Healthcare Central States Funds CHAMPVA / Spina Bifida / Children of Women Vietnam Veterans Christian Brothers Services Christie Student Health Plans CHRISTUS Health Plan Medicaid CHRISTUS Health Plan New Mexico Health Insurance Exchange CHRISTUS Health Plan NM MA Cigna Colorado Access CMFG Life Insurance Colorado Medicaid Community Care of Oklahoma Community Health Plan of Washington Concentrix Insurance Solutions Connecticut Medicaid Constellation Health (INMEDIATA HEALTH GROUP CORP) Consumer Mutual of Michigan Continental General Insurance Continental General Insurance Medicare Supplement Cooperative Benefit Administrators (CBA) CoreSource (FMH) CoreSource (Little Rock) CoreSource (MD, PA, IL) (Includes NC and IN.) CoreSource (OH) CountyCare Coventry: CHC Altius Health Plan/CHC Nevada Coventry: CHC Delaware Coventry: CHC Florida Coventry: CHC GEORGIA Coventry: CHC Illinois Coventry: CHC Iowa Coventry: CHC Kansas / CHC Oklahoma Coventry: CHC Louisiana Coventry: CHC Nebraska Coventry: CHC of Carolinas Third weekend of every month: Sat 7 pm Sun 7 pm Sun 12:01 am - 10 am EST 1:30 am - 1:45 am daily Sun 4 am - 6 am Mon - Thu 10:45 pm - 11 pm Wed 4 am - 5:30 am

4 Payer Coventry: CHC OF MO, MS, AK, TN Coventry: CHC Texas Coventry: CHC Virginia Coventry: CHC West Virginia Coventry: CoventryCares of Maryland Coventry: CoventryCares of Michigan Coventry: CoventryCares of Nebraska Coventry: CoventryCares of Pennsylvania Coventry: CoventryCares of Virginia Coventry: CoventryCares of West Virginia Coventry: CvtyNatnlAccts/UofMO/CvtyOne Coventry: Health America of PA Coventry: MAIL HANDLERS & FEHBP Coventry: MHNET Behavioral Health Coventry: VISTA Coventry/Dentex Dental Coventry Health Care of FL Culinary Health Fund UNITE HERE Health Dean Health Plan District of Columbia Medicaid Driscoll Health Plan EBMS Elderplan EmblemHealth Epic Life Insurance Essence Healthcare Everence Financial Evergreen Health Evergreen Health Co-op Excellus BlueCross BlueShield (BlueCross BlueShield of Rochester, BlueCross BlueShield of Central New York, and Blue Cross Blue Shield of Utica Watertown) Fallon Community Health Plan Federated Insurance Fidelis SecureCare of Michigan First Carolina Care First Community Health Plan First United American Insurance Florida Medicaid Food Bakery Confection Workers Fund of SO Cal Freedom Blue Fresenius Health Partners GEHA (Government Employees Health Association) Georgia Medicaid Globe Life & Accident Insurance G.M.P. Employers Retiree Trust Golden Rule Great American Life Insurance Medicare Supplement Great-West Healthcare Group and Pension Administrators, Inc. Group Dental Services Group Practice Affiliates Harmony Health Plans (WellCare of Florida) Harvard Pilgrim Health Care Hawaii Medicaid Sun 6 am 12 pm Eastern.. 8 pm 12 am Eastern Sunday EST Sat 10 pm - Sun 2 pm Sat 10 pm - Sun 1 pm Payer will inform vendor Thu 3:30 am - 4 am Fri 1 am - 1:30 am Sat 11:30 pm - Sun 6 am Sun 1 am - 3 am Thu 5:30 am - 8 am MT Sun 9:00 am - Sun 12 pm MT 4 am - 6 am daily Hawaii Medical Services Association (BCBS Hawaii) Second and fourth Monday of each month: 2 am - 6 am CST. Hawaii time zone: Sun 10 pm Mon 2 am Health Alliance Brief outages during off hours; no scheduled downtimes Health Choice Arizona 3 am - 3:15 am daily Health Choice Insurance Health First Health Plan Health First Insurance Health Net 4 th Thu of month, 5 pm - 9 pm Health Net Federal Services TRICARE North Region Health Partners of Philadelphia Health Share of Oregon No information Health Services for Children with Special Needs Health Share of Oregon HealthComp Administrators HEALTHe Exchange HealthEase (WellCare of Florida) HealthEase Kids (WellCare of Florida) HealthEZ Healthfirst New Jersey Healthfirst New York Healthgram HealthPartners MN Healthplan Services Celtic Insurance Healthplan Services First Health Life & Health Insurance Healthplan Services Metlife Insurance Healthplan Services Physicians Mutual Healthplan Services Trustmark Life Insurance New England HealthPlus of Michigan HealthSmart Benefit Solutions HealthSmart Benefit Solutions West Virginia HealthSpring Healthy Texas HMA Hometown Health Horizon New Jersey Health Available 24/7 with regular maintenance scheduled the 2 nd Sat of each month; outage may last from late Fri - Sun afternoon. Humana Sun 2 am - 3 am IBEW Local 508 Health Plan Idaho Medicaid Sun 12 am - Mon 1 am IlliniCare Health Plan Illinois Medicaid 3 am - 3:30 am daily Independence Blue Cross (Pennsylvania) Sat 10:45 pm - Sun 11 am FEP hours of availability: Mon - Fri 8 am - 7 pm, Sat 8 am - 5 pm Indiana Medicaid Inland Empire Health INTEGRA Administrative Group Integrated Mental Health Services

5 Payer Inter Valley Health Plan International Medical Card, Inc Island Home Insurance Iowa Medicaid Johns Hopkins HealthCare Johns Hopkins HealthCare LLC Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Hawaii Kaiser Foundation Health Plan of Hawaii (DHMO/CHOICE) Kaiser Foundation Health Plan of Ohio Kaiser Foundation Health Plan of the Mid- Atlantic Kaiser Foundation Health Plan of the Northwest Kaiser NW Dental Kaiser Permanente Insurance Co KPIC Kaiser Permanente of Georgia Kaiser Permanente of Northern California Kaiser Permanente of Southern California KanCare-UnitedHealthcare Community Plan Kansas Kansas Medicaid Kentucky Medicaid Kempton (The) Key Benefit Administrators Key Benefit Administrators (Indianapolis, In) Keystone First L.A. Care Land of Lincoln Health Leggett and Platt Leon Medical Centers Health Plans Liberty National Life Insurance Lincoln Financial Louisiana Healthcare Connections Louisiana Medicaid Loyal American Life Insurance Medicare Supplement Second Friday of the month from 5 AM until 6 AM EST Thu - 5:30 am - 8 am MT Sun 9 am - 12 am MT Fri 1:00am 5:00 am CST 12 am - 1 am daily EST Maintenance as needed beginning 12 am Sun EST Brief outages for maintenance Sat 7 pm - 9 pm MagnaCare Magnolia Health Plan Maine Community Health Options Maine Medicaid Managed Care of America Managed Health Network Managed Health Services (Indiana) Managed Health Services (Wisconsin) MAPFRE Life Puerto Rico MAPFRE Medicare Excel Maricopa Care Advantage (Arizona) Maricopa Health Plan (Arizona) Maryland Medicaid Massachusetts Medicaid MDWise Hoosier Alliance Mdwise, Inc Med-Pay, Inc MedBen Medica Medica2 Medica Health Plans Medical Associates Health Plan/Health Choices Medical Card System Medical Mutual of Ohio Medicare Part A & B Medicare y Mucho Mas (INMEDIATA HEALTH GROUP CORP) Medico Insurance Mega Life Oklahoma City Mercy Care Plan (Arizona) Meridian Health Plan of Illinois Meritain Health Meritus Health Partners MetLife Dental Family MetroPlus Health Plans Michigan Medicaid Michigan Medicaid Pending Eligibility Michigan MIChild 3 am - 3:15 am daily Tue & Fri 5 am - 7 am Available 24/7 with regular maintenance scheduled the 2 nd Sat of each month; outage may last from late Fri - Sun afternoon. Sat 10 pm - Sun 1 pm CST The system is generally available 24 hours a day, 7 days per week. To allow for maintenance, planned outages may cause the 276/277 transaction to become unavailable for limited timeframes, which generally occurs after 10:00 PM CST on weekdays, or after 5:00 PM CST on weekends. Sun 5 am - 8 am EST Mon 12 am - 6 am EST No information Sat 8 pm - Sun 8 am EST Mon 11 pm - Tue 12 am Tue 11 pm - Wed 3 am Wed 11 pm - Thu 3 am Thu 11 pm - Fri 3 am Fri 11 pm - Sat 3 am Sat 4 pm - 5:30 pm Sun 2 am - 9 am Holiday schedule times vary Sat 10 pm - Sun 1 pm CST

6 Payer Minnesota Medicaid Mississippi Medicaid Mississippi State Employees and Teachers Health Plan Missouri Medicaid MMSI (Mayo) Molina Healthcare of California Molina Healthcare of Florida Molina Healthcare of Michigan Molina Healthcare of Missouri Molina Healthcare of New Mexico Molina of Puerto Rico Molina Healthcare of South Carolina Molina Healthcare of Texas Molina Healthcare of Utah Molina Healthcare of Washington Molina Healthcare of Wisconsin Montana Medicaid Mountain State Municipal Health Benefit Fund Mutual of Omaha MVP Health Care (New York) NaphCare, Inc National Association of Letter Carriers (NALC) Nationwide Health Plans Nebraska Medicaid Network Health Plan Nevada Medicaid New Era Life Insurance New Era Life Insurance of the Midwest Philadelphia American Life Insurance New Hampshire Medicaid New Jersey Medicaid New Mexico Health Connections New Mexico Medicaid New York Medicaid Nippon Life Benefits Mon 2 am - 5:30 am Sun 5 am - 5:30 am Mon 2 am - 4 am 12 am - 2 am daily Thu 2 am - 3 am Sun 2 am - 6 am Sat 11 pm - Sun 5 am Payer will inform vendor Sat 9 pm - 2 am Sun, all day Sun. Available beginning Mon at 2:15 am. Mon 11 pm - Tue 6 am Tue 11 pm - Wed 6 am Wed 11 pm - Thu 6 am Thu 11 pm - Fri 6 am 12 am - 5am daily 12 am - 2am daily North American Medical Management California. Uses the following payer names: North American Medical Management California Coachella Vly Phys PrimaryCare (PCAMG) PrimeCare Med Ntwrk PrimeCare Riverside PrimeCare Temecula PrimeCare Sun City PrimeCare San Bernar PrimeCare Redlands PrimeCare Corona PrimeCare Citrus Vly PrimeCare Chino PrimeCare Moreno PrimeCare Hemet PrimeCare Inland Vly Valley Physicians Ntwrk North Carolina Medicaid North Dakota Medicaid Northwest Administrators, Inc NovaSys Health Ohana Health Plan (WellCare of Hawaii) Ohio Medicaid Oklahoma Employees Group Insurance Division Oklahoma Medicaid Operating Engineers Local No. 428 Health and Welfare Trust Fund Optima Health (Optima/Sentra) Orange County Fire Authority Oregon Medicaid Oregon s Health CO-OP Oxford Health Plans PacificSource Administrators PacificSource Community Solutions (Medicaid) PacificSource Health Plans PacificSource Medicare Pan-American Life Insurance Panamerican Life Puerto Rico (PALIC) Partnership Health Plan of California Passport Advantage Passport Health Plan Penn Treaty Network America Insurance (REHAB)-Medicare Supplemental Pennsylvania Medicaid Peoples Health Personal Insurance Administrators PHCS Savility Payers Physicians Mutual Insurance Piedmont Wellstar HealthPlans Fri 6 pm - Sun 11:59 pm Sat 12 am - 1 am Sun 1 am - 6 am Wed 4 am - 7 am No regularly scheduled downtimes No regularly scheduled downtimes 1 am - 5 am daily Sat 7 pm - 9 pm Sat 10 pm - Sun 12 am 1 am - 1:05 am daily 10 pm Sun - 1 am Mon Available 24/7 with regular maintenance scheduled the 2 nd Sat of each month; outage may last from late Fri - Sun afternoon. Sun 12 am - Sun 1 am Mon - Sat 3 am - 3:15 am

7 Payer Pittman and Associates Plan de Saud Hospital Menonita Planned Administrators Inc Plumbers and Pipefitters Local Union 525 Health & Welfare Trust Preferred Care Partners Preferred Medicare Choice (PMC) (INMEDIATA HEALTH GROUP CORP) PreferredOne Premera Blue Cross Principal Financial Group (Principal Life) Priority Health Providence Health Plan Provident American Life & Health Insurance Medicare Supplement Puerto Rico Medicaid QuikTrip Corporation Reserve National Insurance RightCare from Scott and White Health Plan Rocky Mountain Health Plan (HMO) San Joaquin Health Plan Santa Clara Family Health Plan Schaller Anderson Aetna Better Health - PA Medicaid Schaller Anderson Aetna Better Health of New York Schaller Anderson Aetna Better Health of Ohio Schaller Anderson Aetna IL Medicaid Schaller Anderson Aetna Texas Medicaid & CHIP Schaller Anderson Integral Quality Care FL Schaller Anderson Maryland Physicians Care Schaller Anderson Mercy Care Schaller Anderson Mercy Maricopa Schaller Anderson Missouri Care Schaller Anderson Parkland Community Health Plan Schaller Anderson Texas CHRISTUS Select Health of South Carolina Sendero Health Plans Senior Care Action Network (SCAN) HMO Senior Health Services Center-Universal American Family of Companies Senior Whole Health Sharp Health Plan Significa Benefit Services Simply Healthcare Plans Unknown Sun 7 pm - Mon 5:45 am Mon 11 pm - Tue 5:45 am Tue 11 pm - Wed 5:45 am Wed 11 pm - Thu 5:45 am Thu 11 pm - Fri 5:45 am Fri 11 pm - Sat 5:45 am Sat 7 pm - Sun 5:45 am Second weekend of the month. Variable time slot. Available 24/7 with regular maintenance scheduled the 2 nd Sat of each month; outage may last from late Fri - Sun afternoon. Sun 10:30 pm - Mon 3 am Mon 10:30 pm - Tue 3 am Tue 10:30 pm - Wed 3 am Wed 10:30 pm - Thu 3 am Thu 10:30 pm - Fri 3 am Fri 10:30 pm - Sat 3 am Sat 10:30 pm - Sun 3 am South Carolina Medicaid South Dakota Medicaid Special Agents Mutual Benefit Association (SAMBA) SPJST Medicare Supplement. Standard Life and Accident Insurance Co.. StayWell (WellCare of Florida) StayWell Kids (WellCare of Florida) Star HRG Stonebridge Life Insurance StudentResources SummaCare Summit America Insurance Service Sunflower State Health Plan (Kansas) Sunshine State Health Plan (Florida) Superior Health Plan Tennessee Medicaid (TennCare), 5 am - 9 am, 4:30 pm - 6:30 pm 1 st day of the month 5 am - 6 am TexanPlus North Texas Area TexanPlus Southeast Texas Area Texas Medicaid Sun 6 pm - 11:59 pm The Kempton Three Rivers Health Plan (Unison Health Plan) Today s Options TransactRX Part D Mon 1 am 3 am Tue 1 am 3 am Wed 1 am 3 am Thu 1 am 3 am Sat 9 pm Sun 6 am Transamerica Financial Life Insurance Transamerica Life Insurance Transamerica Premier Life Insurance Triad Healthcare, Inc TRICARE Sun 3 pm - Mon 6 am Tricare For Life TRICARE North Region Health Net Federal Services Tricare Overseas Trillium Community Health Plan Triple-S Salud (BCBS of Puerto Rico) Trustmark Insurance Tufts Health Plan The Ullico Family of Companies Ultimate Health Plans UMR Wausau UMWA Health and Retirement Funds UniCare, except monthly updates around 7:30 pm EST Union Pacific Railroad Employes Health Systems UnitedHealthcare UnitedHealthcare Community Plan Tennessee Thu: 5:30 am 8:00 am Thu: 9:00 am 12:00 pm

8 Payer UnitedHealthcare Life Insurance UnitedHealthcare Shared Services United American Insurance United Healthcare Nevada Market United Healthcare Securehorizons-Medicare Supplemental United Teacher Associates Insurance Medicare Supplemental Universal Benefit Corp Universal Care of California University Family Care University Physicians Care Advantage (Arizona) USAA-Medicare Supplemental VA Fee Basis Program Vantage Health Plan Vermont Medicaid Virginia Medicaid Viva Health Inc. VNS CHOICE Washington Medicaid WEBTPA WellCare Health Plans (WellCare of Florida, Georgia, New York, Connecticut, New Jersey, Louisiana, Ohio, Texas) Wells Fargo Third Party Administrators (CHIP and PEIA) West Virginia Medicaid Western Health Advantage Western Southern Financial Group Windsor Health Plan Wisconsin Chronic Disease Program Wisconsin Medicaid Wisconsin Well Woman Program World Corp WPS Health Insurance Writer s Guild Wyoming Medicaid Third Saturday of the month beginning at10:00 CST (lasting about 5 hours). Every Thursday from 9:00pm until 11:30 pm MDT. No known downtimes No information No information Third weekend of every month starting Saturday at 7pm through Sunday. Mon - Fri 4 am - 5 am Thu 11:59 pm - Fri 4 am 3 rd Sat 11:30 pm - Sun 6 am Mon - Fri 4 am - 5 am Thu 11:59 pm - Fri 4 am 3 rd Sat 11:30 pm - Sun 6 am Mon - Fri 4 am - 5 am Thu 11:59 pm - Fri 4 am 3 rd Sat 11:30 pm - Sun 6 am