BUSINESS AND QUALITY SYSTEMS SELF SURVEY
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1 BUSINESS AND QUALITY SYSTEMS SELF SURVEY Company Location and Contact Information: Company Name: Mailing address: County: C.I.L. Inc. 400 Canal Street, Lawrence, MA Essex Phone Number: (978) Fax Number: (978) Web Address: Detailed Company Information: Company Size: Small Special Considerations: HUB Zone business (Certification attached) Industry SIC code: 3471 NAICS codes: Plating & Anodizing: Painting & Powder Coating: Employee Break down: Total: 90 Quality Control: 9 Production: 73 Management: 8 Note: All above personnel can be contacted via our general phone number Primary / Key customers: Agusta Aerospace Allied Signal Bombardier Bell Helicopter B.F. Goodrich Aerospace Boeing (Primary) Cessna General Dynamics Lockheed Hamilton Sundstrand Honeywell Parker Aerospace Pratt & Whitney Raytheon Rolls Royce Sikorsky Aircraft
2 Key Personnel and Contact Information: President Extension Direct Line James Coskren Operations Manager Mike Venable Technical Director David O'Neil Quality Assurance Manager Mike Godin Paint Production Manager William Venable Customer Service Pam Quigley Shipping / Receiving Manager Ray Fox [email protected] Office Manager Christine Beaudoin [email protected]
3 Quality Control Information: Third party Accreditation: NADCAP: AC7004, AC7108, AC7108/1, Certification attached Process approval expiry date: July 31, 2017 AC7004 quality system approval expiry date: January 31, 2018 NOTE: PRI no longer lists expiration dates on certificates, Expiration dates should be verified by logging into eauditnet.com on-line QML Other Quality Systems: IS compliant, AS9000 compliant (Does not maintain accreditation as NADCAP requirements supersedes above requirements) Elements of C.I.L. Inc. Quality Control System: (Please note that all these requirements are maintained per NADCAP standards) QM Quality Manual 1.0 Management Responsibilities 2.0 Quality System 3.0 Contract Review 5.0 Document and Data Control 6.0 Purchasing 7.0 Control of Customer-Supplied Products 8.0 Identification and Traceability of Products Process Control-Maintenance 9.2 Process Control-Panel Testing 9.3 Process Control-Solution Analysis and WWT 9.4 Process Control-Calibration of Process Instrumentation 9.6 Process Control-EHS 9.7 Process Planning and Control 9.8 Process Control-Control of tooling and fixtures 9.10 Process Control-Thickness Verification 10.0 Inspection and Testing 11.0 Control of Inspection, Measuring, and Test Equipment 13.0 Control of Non-Conforming Product 14.0 Corrective and Preventive Action 15.0 Handling, Storage, Packaging Preservation, and Delivery 16.0 Control of Quality Records 17.0 Internal Quality Audits 18.0 Training 20.0 Statistical Techniques 22.0 Contingency Plan 23.0 Preventative Maintenance
4 MISSION STATEMENT We will make salespeople of our customers by becoming co-makers of their products through Metal Finishing Excellence. The goals of CIL will be accomplished through the following: Satisfying our customers demands for quality, price, and delivery Utilizing the best available equipment, processes and supplier resources Training and inspiring our employees to perform at their highest level Demanding of ourselves continuous quality improvement in every facet of our organization Maintaining a responsible environmental health and safety program that meets regulatory requirements and protects our employees and community Growing a strong company, financially viable under any circumstances Through this mission, we will create the CIL Difference, making us and our customers, industry leaders in New England and the global market place. QUALITY POLICY C.I.L., Inc. Metal Finishing is committed to being a leader in the Metal Finishing Industry, and is fully committed to our customer's success. We strive to be the preferred source of ALL our Customers. We shall accomplish this through employee training, self evaluation & open communication. C.I.L., Inc. Metal Finishing will embrace Employee Input & Statistical Analysis to contribute to continuous improvement. We shall employ Total Quality Management and ensure delivered products and services are of the highest quality. We seek a partnership with each of our customers; we believe that Open Communication enhances the value of their products as well as ours. Management will give our employees the resources, training and support to provide our customers with the confidence of knowing that their products and services will meet specification requirements as well as their Customer s expectations. C.I.L., Inc. will encourage a Quest for Excellence from all the members of our organization. We will continually take the necessary steps to improve the methods we employ to provide products or services with Outstanding Quality, at a reasonable price, and delivered to comply with your schedule. This policy shall be integrated and implemented through active participation in our Quality System, requiring the involvement of our entire organization. Our ultimate goal is Total Compliance, and the complete satisfaction of our customers.
5 CIL Metal Finishing is a NADCAP accredited facility offering MIL-Spec and Aerospace approved finishing since Built on speed and accuracy, CIL has quickly developed into one of New England's largest Metal Finishers. CIL Metal Finishing can provide you the most complete offering of finishes and services available anywhere. Our single source capabilities for so many of your finishing requirements can reduce lead time and cost while assuring you of the highest quality. Please contact us now with any questions or opportunities you may have. Where Tradition Meets Today! Visit our web Canal St., Lawrence, MA (978) Fax (978)
6 CIL Specification Reference Table Chromic Anodize Sulfuric Anodize HardCoat Chemical Conversion coating Cad Plate Passivate Primer Paint Dry Film (AMS/MIL)-A-8625 Type 1 BAC 5019 BPS 4001 PS13201 Type 1 AMS 2470 DPS DPS Shorts P 410 AMS-A-8625 TYPE 2 MIL-A-8623 TYPE 2 AMS 2471 AMS 2472 (DYED) PS13201 Type 2 AMS-A8625 TYPE 3 MIL-A-8625 TYPE 3 AMS 2468 PS13208 BPS 4387 ASTM-B-580 MIL-DTL-5541 Type 1 1A & 3 MIL-DTL-5541 Type 2 (ROHS) 1A & 3 AMS-C-5541 CLASSES 1A & 3 AMS 2473 BBS 4182 QQ-P-416 AMS-QQP-416 APS 238 (Astro) AMS 2469 DPS F50TF7 PS13204 PS13209 DPS 9.45 ASTM-B-449 ASTM-A-967 AMS 2700 AMS-QQP-35 QQ-P-35 MIL-F MIL-F BPS 4451 PS PS PS ALL YELLOW UNLESS SPECIFIED A50TF107 A8B52 PS13525 PS13555 BAC 5710 BAC 5708 DPS BAC 5882 BAC 5736 DPS MIL-F PS MIL-F BAC 5755 BAC 5845 PS DPS MIL-L A50TF 9 MIL-L-8937 MIL-L A50TF 303 A50TF 79 A50TF 33 MIL-L Note: This is a list of the most commonly used specifications. CIL is NOT limited to the specifications listed.
7 HUBZone Application Number: PRO-Net ID: PO June Dear Valued Customer: CIL is certified as a HUBZone small business concern. HUBZone certification means that we satisfy certain aspects of contracts given to direct suppliers of the government. Much like a small - disadvantaged. woman or minority owned business. companies doing business with the government can count business dollars spent with CIL towards meeting your contractual obligations. We are attaching a copy of our letter of approval as well as an updated linecard. Please take a few moments to review this information. or, pass it along to those in your company who deal with the contractual issues such as these. CIL and the city of Lawrence have always worked hand in hand and our location here in Lawrence has been a big part of our success and growth. We have received and utilized several mining grants totaling over $ in matching funds. We have utilized the excellent labor pool in developing what is fast becoming some of the best metal finishing talent anywhere. We have participated in many community activities and have worked hard to be n good neighbor in the city. HUBZonc status allows us to further capitalize on the strengths our place and position in this community present. We hope that you see this as an opportunity to capitalize on our abilities and status. We will be working hard in the near future to discover what other advantages to this qualification presents. There are many opportunities utilizing the Small Business Administration and our HUBZone status to work in joint partnership for qualifying contracts. We are sure there are many ways our company and yours can work together in a mutually beneficial way. Please feel free to contact us regarding this or any of your metal finishing needs. We appreciate the opportunity to be of service and look forward to continuing to grow and adapt in this changing and challenging economy. Another recent training grant and our HUBZone status are other ways we are trying to serve you, our valued customer. Thank you again. James M. Coskren ' President 400 CanaJ Street Lawrence, MA (978) Fax (978)
8 U.S. SMALL BUSINESS ADMINISTRATION WASHINGTON, DC Date:04/10/2012 Mr. James M. Coskren, President CIL INC 400 Canal Street Lawrence, Massachusetts Dear Mr. James M. Coskren: I am pleased to advise you that your firm has successfully completed a full document review of all HUBZone eligibility criteria as a result of the HUBZone Program Office Legacy Portfolio Review effort of Our determination is that your concern's status as a "qualified HUBZone small business concern (SBC)" will continue. In addition, since your firm was also up for recertification this year, the firm s recertification requirements are also satisfied. Therefore, your concern continues to be eligible to receive HUBZone contracting opportunities, and continues to be included in the listing of qualified HUBZone small business concerns found on the Internet at When you originally applied for HUBZone Program certification, your concern had to be registered in the Central Contractor Registration/Procurement Marketing and Access Network (CCR/SBA Supplemental Page) systems. For your concern to receive benefit from the HUBZone Program, that is, to be identified by contracting officers as eligible to receive HUBZone contracts and to be paid under any such contracts, it is essential that you continue to update your CCR/SBA Supplemental Page records at least annually, and more frequently if there have been material changes in your concern. If you need assistance in updating your CCR/SBA Supplemental Page records, please contact the CCR Assistance Center at , or the SBA Supplemental Page Help Desk at [email protected]. Although your concern was approved under the North American Industry Classification System (NAICS) Code found in your firm's Small Dynamic Business Profile (SDBS) and the Central Contractor Registry (CCR) Profiles, this does not prevent your concern from being awarded contracts under other NAICS Codes, as long as the concern is qualified to and eligible as a small business. In this regard, please note that you are responsible for researching and identifying potential contracts that may be available through the HUBZone Program. However, the SBA can assist you in this effort through our Government Contracting web-site which you can access at This site provides a wide array of valuable Federal contract marketing material, including identification of specific contracting opportunities and points of contact at SBA and Federal acquisition agencies. I encourage you to make full use of the very valuable information on this web-site. Also, although your status as a certified HUBZone concern greatly improves your access to Federal contracts, this certification does not guarantee contract awards. Your ability to research opportunities and bid competitively will be the key to your success in this program. Lastly, I'd like to encourage you to visit the counseling and online training available at Many of the online resources will provide you with a thorough understanding of government contracting and working with government agencies. Sincerely, Grande Lum Director Office of HUBZone Program REFERENCE: RCF-6c HUBZone Certification Number: 11797
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12 SCOPE OF ACCREDITATION Chemical Processing C.I.L. Inc. 400 Canal St Lawrence, MA This certificate expiration is updated based on periodic audits. The current expiration date and scope of accreditation are listed at: - Online QML (Qualified Manufacturer Listing). In recognition of the successful completion of the PRI evaluation process, accreditation is granted to this facility to perform the following: AC7108 Rev F - Nadcap Audit Criteria for Chemical Processing (to be used on audits before 19 October 2014) ANODIZING (NOT FOR METAL BOND) Anodize Aluminum, Chromic Acid Other Anodize Aluminum Chromic Acid Anodize Aluminum, Hard Anodize Other Anodize Aluminum Hard Anodize Anodize Aluminum, Sulfuric Acid Other Anodize Aluminum Sulfuric Acid Anodizing Aluminum, Type 1 Non Hexavalent Chrome (e.g. Boric/Sulfuric) Dye Seal CLEANING AND DESCALING AS STAND ALONE PROCESSES Alkaline Cleaning (If Titanium Alkaline Cleaning is also carried out then please check Chemical Cleaning Titanium Cleaning Alkaline also) Titanium Cleaning Alkaline Other Titanium Cleaning Alkaline CONVERSION COATING Aluminum Other Aluminum Aluminum, Non Hexavalent Chrome Alternatives Ovens Used at a Set Point Above 250 F Ovens Used at a Set Point of 250 F or Below PAINT/DRY FILM (AC7108/1 MUST ALSO BE SELECTED) PASSIVATION t-frm Jun-10
13 C.I.L. Inc. #2 Lawrence, MA Other Passivation Stripping of Coatings Inorganic Coatings Other Stripping Testing Performed Internally In Support of the Chemical Process Accreditation B05 Salt Spray Testing In Support of AC7108 B06 Water Immersion / Humidity Testing In Support of AC7108 B10 Adhesion Testing (Adhesion Tape Testing) In Support of AC7108 B13 Coating Weight Testing In Support of AC7108 B14 Conductivity Testing In Support of AC7108 B16 Coating Thickness Measurement In Support of AC7108 B21 Other Testing In Support of AC7108 Solution Analysis In Support of AC7108 AC7108/1 Rev B - Nadcap Audit Criteria for Painting & Dry Film Coatings Dry Film Lubricant Coatings Other Painting t-frm Jun-10
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17 February 2, 2016 CIL Receives Nadcap RE- Accreditation for Special Process/Quality System NADCAP recognizes CIL for its commitment to continual improvement in aerospace quality CIL has been NADCAP accredited since 1990 CIL received Nadcap accreditation for demonstrating their ongoing commitment to quality by satisfying customer requirements and industry specifications. The Nadcap Task Group has determined that CIL has earned special recognition. This means that, instead of having their next Nadcap audit in twelve months, CIL has been granted Merit Status an accreditation that lasts eighteen months until 7/31/17 Achieving Nadcap accreditation is not easy: it is one of the ways in which the aerospace industry identifies those who excel at manufacturing quality product through superior special processes. Companies such as CIL work hard to obtain this status and they should be justifiably proud of it, said Joe Pinto, Executive Vice President and Chief Operating Officer at the Performance Review Institute. PRI is proud to support continual improvement in the aerospace industry by helping companies such as CIL be successful and we look forward to continuing to assist the industry moving forward. About Nadcap Created in 1990 by SAE Inc., Nadcap is administered by the not-for-profit Performance Review Institute. PRI is a global provider of customer-focused solutions designed to improve process and product quality by adding value, reducing total cost and promoting collaboration among stakeholders in industries where safety and quality are shared goals. PRI works closely with industry to understand their emerging needs and offers customized solutions in response. Learn more at or contact PRI at [email protected] Media Contact Dennis J Reidy [email protected] NADCAP Chemical Processing Supplier Voting Member
18 In accordance with SAE Aerospace Standard AS7003, to the revision in effect at the time of the audit,this certificate is granted and awarded by the authority of the Nadcap Management Council to: C.I.L. Inc. 400 Canal St Lawrence, MA United States This certificate demonstrates conformance and recognition of accreditation for specific services, as listed in on the Qualified Manufacturers List (QML), to the revision in effect at the time of the audit for: Aerospace Quality System (AC7004) Certificate Number: Expiration Date: 31 January 2018 Joseph G. Pinto Vice President and Chief Operating Officer Performance Review Institute (PRI) 161 Thorn Hill Road Warrendale, PA
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