The second version of the Copenhagen psychosocial Questionnaire (COPSOQ II)

Size: px
Start display at page:

Download "The second version of the Copenhagen psychosocial Questionnaire (COPSOQ II)"

Transcription

1 The second version of the Copenhagen psychosocial Questionnaire (COPSOQ II) Jan Hyld Pejtersen, Tage Søndergaard Kristensen, Vilhelm Borg and Jakob Bue Bjorner

2 Copenhagen psychosocial questionnaire Kristensen et al. Scand J Work Environ Health 2005;31: First version introduced in 1997 Cited by 59 studies Translated to several languages Great interest from Companies

3 The second version of the Copenhagen psychosocial Questionnaire The Copenhagen Psychosocial Questionnaire February 2010, Volume 38, No. 3 Suppl Guest editors: Jakob B Bjorner and Reiner Rugulies Pejtersen et al. Scand J Public Health 2010;38(Suppl 3):8 24

4 Construction of COPSOQ II 41 dimensions Researchers Long and medium 3-4 items per dimension 28 dimensions 23 dimensions Work environment professionals Workplaces Short 2 items per dimension

5 Major changes and additions Social capital Trust, justice Social inclusiveness Health and well-being Stress, burnout, sleepi ng troubles, depressive symptoms Recognition (Reward) Work-family conflict Variation Work pace Social support from colleagues, separate scale Social support from supervisor, separate scale

6 The main topics in COPSOQ II Demands at work Work organization & job contents Collaboration & Leadership Work-indiv. interphase Values, workplace Health & Well-being Offensive behaviour Quantitative demands Work pace Cognitive demands Emotional demands Demands for hiding emotions Influence Possibilities for development Variation Meaning of work Commitment to the workplace Predictability Recognition (Reward) Role clarity Role conflicts Quality of leader ship Social support from supervisor Social support from colleagues Social community at work Job insecurity Job satisfaction Work family conflict Family work conflict Trust regarding management Mutual trust between employees Justice Social inclusiveness Self-rated health Burnout Stress Sleeping troubles Depressive symptoms Somatic stress symptoms Cognitive stress symptoms Sexual harassment Threats of violence Physical violence Bullying Unpleasant teasing Conflicts and quar rels Gossip and slander

7 The main topics in COPSOQ II Job Individual Demands at work Work organization & job contents Collaboration & Leadership Quantitative demands Work pace Cognitive demands Emotional demands Demands for hiding emotions Influence Possibilities for development Variation Meaning of work Commitment to the workplace Predictability Recognition (Reward) Role clarity Role conflicts Quality of leadership Social support from supervisor Social support from colleagues Social community at work Department Work-indiv. Company Work-indiv. interphase Job insecurity Job satisfaction Work family conflict Family work conflict Values, workplace Trust regarding management Mutual trust between employees Justice Social inclusiveness Health & Well-being Self-rated health Burnout Stress Sleeping troubles Depressive symptoms Somatic stress symptoms Cognitive stress symptoms Offensive behaviour Sexual harassment Threats of violence Physical violence Bullying Unpleasant teasing Conflicts and quarrels Gossip and slander

8 Validation of scales related to job factors: Variation scale Mailman 27 Bus driver Food, drink and tobacco w orkers Cleaners Slaughterhouse w orkers Academics, social sciences and humnities Graduate engineers and architects Academics, natural science Manager, private sector Manager, public sector employees, COPSOQ II

9 Validation of scales related to the company level: Justice, Recognition 10,600 care workers/home helpers 310 organisational units Self-reported sickness absence per unit Scale (10 point differences) Risk of being Sickness absence OR Justice 1.66 CI: Recognition 1.58 CI:

10 Validation of scales related to the individual: Stress, Depression National register on social transfer payment (DREAM) Long-term sickness absence Scale (10 point differences) Risk of being long-term sick absence HR Stress 1.16 CI: Depression 1.16 CI:

11 Conclusion The COPSOQ concept has been further developed and new validated scales have been introduced Further Information: Scand J Public Health 2010;38, Suppl 3

Psychosocial factors at work

Psychosocial factors at work Psychosocial factors at work NRCWE s short questionnaire for assessment of the psychosocial work environment 7 edition The questionnaire This questionnaire was developed by the National Centre for the

More information

Work Environment and Depression Reiner Rugulies National Research Centre for the Working Environment

Work Environment and Depression Reiner Rugulies National Research Centre for the Working Environment Work Environment and Depression Reiner Rugulies National Research Centre for the Working Environment Forskningskonference Arbejde under forandring? Traditioner og ambitioner i studier af arbejde og organisering

More information

The policy also aims to make clear the actions required when faced with evidence of work related stress.

The policy also aims to make clear the actions required when faced with evidence of work related stress. STRESS MANAGEMENT POLICY 1.0 Introduction Stress related illness accounts for a significant proportion of sickness absence in workplaces in the UK. Stress can also be a contributing factor to a variety

More information

WORKPLACE STRESS: a collective challenge WORLD DAY FOR SAFETY AND HEALTH AT WORK 28 APRIL 2016

WORKPLACE STRESS: a collective challenge WORLD DAY FOR SAFETY AND HEALTH AT WORK 28 APRIL 2016 WORKPLACE STRESS: a collective challenge WORLD DAY FOR SAFETY AND HEALTH AT WORK 28 APRIL 2016 WHAT IS WORK-RELATED STRESS? Stress is the harmful physical and emotional response caused by an imbalance

More information

Copenhagen Business School Employee Human Resource Policy

Copenhagen Business School Employee Human Resource Policy Copenhagen Business School Employee Human Resource Policy This brochure presents the key principles of the Copenhagen Business School Human Resource Policy. Offering an impression of CBS as a workplace,

More information

STRESS MANAGEMENT POLICY

STRESS MANAGEMENT POLICY STRESS MANAGEMENT POLICY NWAS Stress Management Policy Page: 1 of 21 Recommending Committee: Health, Safety and Security Sub Committee Approving Committee: Trust Board Approval Date: October 2010 Version

More information

The ISAT. A self-assessment tool for well-being at work supporting employees, employers and EAP

The ISAT. A self-assessment tool for well-being at work supporting employees, employers and EAP The ISAT A self-assessment tool for well-being at work supporting employees, employers and EAP Audrey Eertmans, Ph.D. European Branch Office Manager Chestnut Global Partners Chestnut Global Partners 1.309.820.3604

More information

STRESS RISK ASSESSMENT FORM Subject of risk assessment Role / Team / Individual / Location / Job Type. No of employees

STRESS RISK ASSESSMENT FORM Subject of risk assessment Role / Team / Individual / Location / Job Type. No of employees STRESS RISK ASSESSMENT FORM Subject of risk assessment Role / Team / Individual / Location / Job Type No of employees Reason or Trigger for Risk Assessment Current Control measures things that are already

More information

Action on Workplace Stress: Mental Injury Prevention Tools for Ontario Workers Using the Copenhagen Psychosocial Questionnaire (COPSOQ)

Action on Workplace Stress: Mental Injury Prevention Tools for Ontario Workers Using the Copenhagen Psychosocial Questionnaire (COPSOQ) Action on Workplace Stress: Mental Injury Prevention Tools for Ontario Workers Using the Copenhagen Psychosocial Questionnaire (COPSOQ) Action on Workplace Stress A Worker s Guide to Addressing Workplace

More information

Your Employee s Wellbeing Might Mean More Than You Think

Your Employee s Wellbeing Might Mean More Than You Think Your Employee s Wellbeing Might Mean More Than You Think A good job portfolio, remuneration and benefits don t necessarily mean your employee s needs are met. One of the key priorities of any employer

More information

organizational change and stress Preventing and dealing with stress

organizational change and stress Preventing and dealing with stress organizational change and stress Preventing and dealing with stress 2 organizational change and stress Introduction The main resource of Aarhus University is its staff. The university s 2009 psychological

More information

Employee Engagement Survey 2015. Nova Scotia Government-wide Report

Employee Engagement Survey 2015. Nova Scotia Government-wide Report Employee Engagement Survey 2015 Nova Scotia Government-wide Report Employee Engagement Survey 2015 This summary report provides information on the state of employee engagement in the Nova Scotia public

More information

STRESS MANAGEMENT POLICY FOR SCHOOLS

STRESS MANAGEMENT POLICY FOR SCHOOLS DONCASTER METROPOLITAN BOROUGH COUNCIL STRESS MANAGEMENT POLICY FOR SCHOOLS 1. Introduction 1.1 Doncaster Metropolitan Borough Council and all its schools are committed to protecting the health, safety

More information

Employee Engagement & Health: An EAP's Role & Perspective. Insights from the Shepell fgi Research Group

Employee Engagement & Health: An EAP's Role & Perspective. Insights from the Shepell fgi Research Group Employee Engagement & Health: An EAP's Role & Perspective Insights from the Shepell fgi Research Group Employee Engagement & Health: An EAP's Role & Perspective EXECUTIVE SUMMARY Employee engagement has

More information

MANAGEMENT OF STRESS AT WORK POLICY

MANAGEMENT OF STRESS AT WORK POLICY MANAGEMENT OF STRESS AT WORK POLICY Co-ordinator: Director of HR Reviewer: Grampian Area Partnership Forum Approver: Grampian Area Partnership Forum Signature Signature Signature Identifier: NHS/OH&S/Pol

More information

The psychosocial health of police personnel

The psychosocial health of police personnel The psychosocial health of police personnel I. van Beek, MSc (UtrechtUniversity) Prof. dr. T.W. Taris (Utrecht University) Prof. dr. W.B. Schaufeli (Utrecht University) Summary of I. Van Beek, T.W. Taris

More information

UNIVERSITY OF SUSSEX

UNIVERSITY OF SUSSEX UNIVERSITY OF SUSSEX STRESS MANAGEMENT POLICY 1. INTRODUCTION 1.1 Introductory note 1.2 Note on terminology CONTENTS 2. STRESS MANAGEMENT POLICY 2.1 Policy statement 2.2 Stress in the workplace 2.3 The

More information

Action on Workplace Stress: Mental Injury Prevention Tools for Ontario Workers Online resources for the assessment and control of workplace

Action on Workplace Stress: Mental Injury Prevention Tools for Ontario Workers Online resources for the assessment and control of workplace Action on Workplace Stress: Mental Injury Prevention Tools for Ontario Workers Online resources for the assessment and control of workplace psychosocial hazards Action on Workplace Stress A Worker s Guide

More information

STRESS MANAGEMENT AND WORKING TIME HR28

STRESS MANAGEMENT AND WORKING TIME HR28 STRESS MANAGEMENT AND WORKING TIME HR28 Applies to: ALL EMPLOYEES AND OTHER WORKERS Date of Board Approval: March 2011 Review Date: March 2014 Stress Management and Working Time Introduction 1 The Authority

More information

HEALTH AND SAFETY EXECUTIVE MANAGEMENT STANDARDS SECTION 3

HEALTH AND SAFETY EXECUTIVE MANAGEMENT STANDARDS SECTION 3 HEALTH AND SAFETY EXECUTIVE MANAGEMENT STANDARDS SECTION 3 Stress Management Toolkit Section 3 Health and Safety Executive Management Standards 06.03.12 Page 1 of 10 3.1 HEALTH AND SAFETY EXECUTIVE MANAGEMENT

More information

Policy for Prevention and Management of Stress in the Workplace

Policy for Prevention and Management of Stress in the Workplace Policy for Prevention and Management of Stress in the Workplace Document reference number HSAG 2012/2 Document developed by Revision number 1.0 Document approved by Consultation with 14 September 2012

More information

St. John s Church of England Junior School. Policy for Stress Management

St. John s Church of England Junior School. Policy for Stress Management St. John s Church of England Junior School Policy for Stress Management Review Date: September 2012 Policy to be reviewed next: September 2014 ST. JOHN S C OF E JUNIOR SCHOOL STRESS MANAGEMENT FRAMEWORK

More information

The Cost of Workplace Stress in Australia

The Cost of Workplace Stress in Australia The Cost of Workplace Stress in Australia August 2008 Workplace stress is costing the Australian economy $14.81 billion a year. Stress related presenteeism and absenteeism are directly costing Australian

More information

Social and Emotional Wellbeing

Social and Emotional Wellbeing Social and Emotional Wellbeing A Guide for Children s Services Educators Social and emotional wellbeing may also be called mental health, which is different from mental illness. Mental health is our capacity

More information

BODY STRESSING RISK MANAGEMENT CHECKLIST

BODY STRESSING RISK MANAGEMENT CHECKLIST BODY STRESSING RISK MANAGEMENT CHECKLIST BODY STRESSING RISK MANAGEMENT CHECKLIST This checklist is designed to assist managers, workplace health staff and rehabilitation providers with identifying and

More information

Working together to stop bullying at the workplace

Working together to stop bullying at the workplace THE BULLY-FREE WORKPLACE has its basis in the Memorandum of Understanding on a more Inclusive Working Life, which involves collaboration between the Norwegian Government and the social partners; the major

More information

MEETING OF TRUST BOARD EXECUTIVE SUMMARY AGENDA ITEM 4.2

MEETING OF TRUST BOARD EXECUTIVE SUMMARY AGENDA ITEM 4.2 MEETING OF TRUST BOARD EXECUTIVE SUMMARY TITLE & DATE: AGENDA ITEM 4.2 National NHS Staff Survey and Trust Staff Satisfaction Survey 2013 Action Plan 27 February 2014 This paper is for: Approval x Decision

More information

Work-related stress risk assessment guidance

Work-related stress risk assessment guidance Safety and Health Services Work-related stress risk assessment guidance Document control information Published document name: stress-ra-gn Date issued: Version: 5.0 Previous review dates: Next review date:

More information

Work-related stress can be caused by psychological hazards such as work design, organisation and management, and issues like bullying and violence.

Work-related stress can be caused by psychological hazards such as work design, organisation and management, and issues like bullying and violence. Work-related Stress Work-related stress is a very significant occupational health and safety problem for teachers which can lead to conditions such as depression, anxiety, nervousness, fatigue and heart

More information

2015 National NHS staff survey. Brief summary of results from University College London Hospitals NHS Foundation Trust

2015 National NHS staff survey. Brief summary of results from University College London Hospitals NHS Foundation Trust 2015 National NHS staff survey Brief summary of results from University College London Hospitals NHS Foundation Trust Table of Contents 1: Introduction to this report 3 2: Overall indicator of staff engagement

More information

ASTH416 Develop practices which promote choice, well-being and protection of all individuals

ASTH416 Develop practices which promote choice, well-being and protection of all individuals Develop practices which promote choice, well-being and protection of Overview For this unit you will need to develop, maintain and evaluate systems, and support others to promote the rights, responsibilities,

More information

International Federation of Social Workers and International Association of Schools of Social Work Ethics in Social Work, Statement of Principles

International Federation of Social Workers and International Association of Schools of Social Work Ethics in Social Work, Statement of Principles International Federation of Social Workers and International Association of Schools of Social Work Ethics in Social Work, Statement of Principles The following was taken from the International Federation

More information

STRESS POLICY. Stress Policy. Head of Valuation Services. Review History

STRESS POLICY. Stress Policy. Head of Valuation Services. Review History STRESS POLICY Title Who should use this Author Stress Policy All Staff SAC Approved by Management Team Approved by Joint Board Reviewer Head of Valuation Services Review Date 2018 REVIEW NO. DETAILS Review

More information

MEDICINA y SEGURIDAD del trabajo

MEDICINA y SEGURIDAD del trabajo Editorial Senior Specialist on Occupational Health. Programme on Health Promotion and Well-being. International Labour Office. Correspondencia Specialist on Occupational Health Programme on Health Promotion

More information

The Missing Link: Supervisors Role in Employee Health Management. Insights from the Shepell fgi Research Group

The Missing Link: Supervisors Role in Employee Health Management. Insights from the Shepell fgi Research Group The Missing Link: Supervisors Role in Employee Health Management Insights from the Shepell fgi Research Group The Missing Link: Supervisors Role in Employee Health Management Introduction During difficult

More information

STRESS MANAGEMENT INTERVENTION TRAINING SECTION 7

STRESS MANAGEMENT INTERVENTION TRAINING SECTION 7 STRESS MANAGEMENT INTERVENTION TRAINING SECTION 7 Stress Management Toolkit Section 7 Stress Intervention Training 06.03.12 Page 1 of 15 7.0 STRESS MANAGEMENT INTERVENTION TRAINING 7.1 INTRODUCTION This

More information

A guide to the business case for mental health

A guide to the business case for mental health A guide to the business case for mental health www.enwhp.org. Table of contents 1. Introduction... Page 04 2. What are the effects and costs of the company doing nothing?... Page 05 3. Assessment of the

More information

Overview of Dutch working conditions 2014. Summary

Overview of Dutch working conditions 2014. Summary Overview of Dutch working conditions 2014 Summary Overview of Dutch working conditions 2014 Summary Authors Marjolein Douwes Anita Venema Seth van den Bossche Publisher TNO, Leiden, 2015 Commissioned by

More information

Employee Assistance Programme

Employee Assistance Programme 32938_ONEGI_GEN1914.qxp:32938_ONEGI_GEN1914 30/9/11 03:45 Page 1 Employee Assistance Programme Winner Best Occupational Health Provider Health Insurance Awards 2007, 2008, 2009 and 2010 Contents: Why consider

More information

Australian Principal Occupational Health, Safety & Wellbeing Survey. 2011 2014 Data

Australian Principal Occupational Health, Safety & Wellbeing Survey. 2011 2014 Data Australian Principal Occupational Health, Safety & Wellbeing Survey 211 214 Data December 4 th, 214 Prepared by Philip Riley, PhD 1 Produced and Published by: Faculty of Education and Arts Institute for

More information

Management Competencies - 360 Assessment

Management Competencies - 360 Assessment Management Competencies - 360 Assessment Up-skill managers to prevent and reduce workplace stress Line managers play a vital role in the identification and management of workplace stress. Managers will

More information

The Copenhagen Psychosocial Questionnaire II (COPSOQ II) in Spain A Tool for Psychosocial Risk Assessment at the Workplace

The Copenhagen Psychosocial Questionnaire II (COPSOQ II) in Spain A Tool for Psychosocial Risk Assessment at the Workplace AMERICAN JOURNAL OF INDUSTRIAL MEDICINE The Copenhagen Psychosocial Questionnaire II (COPSOQ II) in Spain A Tool for Psychosocial Risk Assessment at the Workplace Salvador Moncada, 1 Mireia Utzet, 2 Emilia

More information

WORKPLACE STRESS POLICY AND PROCEDURE

WORKPLACE STRESS POLICY AND PROCEDURE WORKPLACE STRESS POLICY AND PROCEDURE NORTHERN IRELAND FIRE & RESCUE SERVICE WORKPLACE STRESS POLICY & PROCEDURE SECTION 1 INTRODUCTION 1.1 Introduction 1.2 Aims and Objectives 1.3 Scope 1.4 Confidentiality

More information

HR Enabling Strategy 2012-2017

HR Enabling Strategy 2012-2017 This document is yet to be put into corporate format but this interim version can be referred to for the time being. Should you have any queries, please refer to Sally Hartley, University Secretary, x

More information

Expert Witness Services for Personal Injury Lawyers

Expert Witness Services for Personal Injury Lawyers Advanced Assessments Ltd Expert witnesses and Psychologists A Member of the Strategic Enterprise Group 180 Piccadilly, London, W1J 9HP T: 0845 130 5717 Expert Witness Services for Personal Injury Lawyers

More information

Professor Michael West. Healthcare People Management Association Conference

Professor Michael West. Healthcare People Management Association Conference Resilient Individuals Resilient Organisations Professor Michael West Aston Organisation Development and Lancaster University Management School Healthcare People Management Association Conference Content

More information

Social capital and the workplaces. Implementation, interpretation and impact.

Social capital and the workplaces. Implementation, interpretation and impact. Social capital and the workplaces. Implementation, interpretation and impact. COPSOQ Conference Freiburg, Sept. 9-10,2009 Tage S. Kristensen tsk@task-consult.dk The national background Hapiness and life

More information

PRESENTATION OVERVIEW

PRESENTATION OVERVIEW WORK PLACE STRESS AND MANAGING SICKNESS ABSENCE - A PRESENTATION BY PAUL MAYNARD PRESENTATION OVERVIEW Work Place Stress - What is stress - Why is it a problem for you - HSE Management Guidelines - Benefits

More information

Policy for Managing Stress & Mental Wellbeing in the Workplace

Policy for Managing Stress & Mental Wellbeing in the Workplace Policy for Managing Stress & Mental Wellbeing in the Workplace Procedure Revision No: 1 Prepared by : S. Woolcott, Director Health, Safety & Wellbeing Ratified by (Group and Date): Health, Safety & Wellbeing

More information

HR Corporate Objectives and Strategy Action Plan January 2013

HR Corporate Objectives and Strategy Action Plan January 2013 Reference Objective / Strategy Action Responsibility Target Date (CO1) By 2016 we will be in the top 20% of Acute Trusts as measured by the NHS National Staff Survey Embed the Trust values into reward

More information

Zero Trends: Health as a Serious Economic Strategy

Zero Trends: Health as a Serious Economic Strategy Zero Trends: Health as a Serious Economic Strategy Realizing the promise and Competitive Advantage of: Creating and Maintaining a Thriving and Sustainable Workplace and Workforce Edington Associates LLC

More information

Course: Personal Support Worker 101 Module 2: Role of the Worker Chapter 9: Managing Stress, Time and Problems

Course: Personal Support Worker 101 Module 2: Role of the Worker Chapter 9: Managing Stress, Time and Problems Course: Personal Support Worker 101 Module 2: Role of the Worker Chapter 9: Managing Stress, Time and Problems I. STRESS A. Introduction 1. Normal part of life 2. Stress is the emotional, behavioural,

More information

The Irish Congress of Trade Unions has identified common causes of occupational stress:

The Irish Congress of Trade Unions has identified common causes of occupational stress: Tipp FM Legal Slot 25 th September 2012 Workplace Stress & Repetitive Strain Injury Melanie Power, Solicitor What is Workplace Stress? Stress is not an illness in itself but it is characterized by a feeling

More information

BRIEFING NOTE: ISSUES HIGHLIGHTED BY THE 2014 NHS STAFF SURVEY IN ENGLAND

BRIEFING NOTE: ISSUES HIGHLIGHTED BY THE 2014 NHS STAFF SURVEY IN ENGLAND BRIEFING NOTE: ISSUES HIGHLIGHTED BY THE 2014 NHS STAFF SURVEY IN ENGLAND Introduction This briefing note provides an overview of results from the twelfth annual national survey of NHS staff. The 2014

More information

Children, alcohol and violence CHALVI Project 2006 2008

Children, alcohol and violence CHALVI Project 2006 2008 Teuvo Peltoniemi & Antti Järventaus Children, alcohol and violence CHALVI Project 2006 2008 Finnish-German Media Seminar on "Alcohol, Drugs and Violence", Häckers Kurhotel, Bad Ems, Germany, 7-10 September

More information

Psychosocial Work Environment and Personal Lifestyle

Psychosocial Work Environment and Personal Lifestyle FACULTY OF HEALTH AND MEDICAL SCIENCES U N I V E R S I T Y O F C O P E N H A G E N Psychosocial Work Environment and Personal Lifestyle - A prospective study of psychosocial work environment factors as

More information

Self Assessment STANDARDS

Self Assessment STANDARDS Self Assessment STANDARDS www.wellbeingcharter.org.uk This pack contains an overview of the Workplace Wellbeing Charter, including the Charter Framework, the Assessment Standards and other useful information.

More information

Work-Related Stress A Guide for Employers

Work-Related Stress A Guide for Employers Work-Related Stress Work-Related Stress Our vision: A national culture where all commit to safe and healthy workplaces and the safe and sustainable management of chemicals 2 Work-Related Stress 3 Contents

More information

National NHS Staff Survey. 2011 Action Plan & Actions to date

National NHS Staff Survey. 2011 Action Plan & Actions to date National NHS Staff Survey 2011 Action Plan & Actions to date Health Warning 13% of workforce (842) receive the survey directly from Capita. 52% (438) of those sampled returned their questionnaires. These

More information

Social Work Environment and Mental Health

Social Work Environment and Mental Health A C U L T Y O F H E A L T H A N D M E D I C A L S C I E N C E S U N I V E R S I T Y O F C O P E N H A G E N Social Work Environment and Mental Health An epidemiological study of interpersonal work environment

More information

First Group First ScotRail Reducing Sickness Absence and promoting a healthy workforce

First Group First ScotRail Reducing Sickness Absence and promoting a healthy workforce First Group First ScotRail Reducing Sickness Absence and promoting a healthy workforce Introduction First ScotRail is the largest regional train operating company in the UK covering the widest geographical

More information

2011 National NHS staff survey. Brief summary of results from South West London And St George's Mental Health NHS Trust

2011 National NHS staff survey. Brief summary of results from South West London And St George's Mental Health NHS Trust 2011 National NHS staff survey Brief summary of results from South West London And St George's Mental Health NHS Trust Table of Contents 1: Introduction to this report 3 2: Overall indicator of staff engagement

More information

Thrive Training Ltd 1

Thrive Training Ltd 1 Thrive Training Ltd 1 Resilience is the ability to thrive, personally and professionally, even during times of high pressure, rapid change and adversity. Thrive More than education, more than experience,

More information

SELF PACED ON-LINE COURSES

SELF PACED ON-LINE COURSES SELF PACED ON-LINE COURSES CFT Upstate NY offers hundreds of self paced on-line courses in conjunction with the Business Training Library. These courses take one to six hours to complete and include learning

More information

Godley Community Primary School. Anti-Bullying Policy

Godley Community Primary School. Anti-Bullying Policy Godley Community Primary School. Anti-Bullying Policy Delivering Excellence in a Happy and Nurturing Learning Environment Bullying is action taken by one or more children with the deliberate intention

More information

SUBMISSION TO THE ADVISORY COMMITTEE ON ADMINISTRATIVE AND BUDGETARY QUESTIONS

SUBMISSION TO THE ADVISORY COMMITTEE ON ADMINISTRATIVE AND BUDGETARY QUESTIONS SUBMISSION TO THE ADVISORY COMMITTEE ON ADMINISTRATIVE AND BUDGETARY QUESTIONS Submission by the UNOG Staff Coordinating Council, on behalf of the 3,500 UN staff based in Geneva 6 October 2015 1 Contents

More information

The psychosocial work environment among physicians employed at Danish oncology departments in 2009. A nationwide cross-sectional study

The psychosocial work environment among physicians employed at Danish oncology departments in 2009. A nationwide cross-sectional study Acta Oncologica ISSN: 0284-186X (Print) 1651-226X (Online) Journal homepage: http://www.tandfonline.com/loi/ionc20 The psychosocial work environment among physicians employed at Danish oncology departments

More information

Psychologically Safe and Healthy Workplaces: Risk Management Approach Toolkit

Psychologically Safe and Healthy Workplaces: Risk Management Approach Toolkit Psychologically Safe and Healthy Workplaces: Risk Management Approach Toolkit 0 P a g e Disclaimer: The resources in this document may be useful in assisting workplaces in identifying, assessing and controlling

More information

How To Write A Prison Service Plan

How To Write A Prison Service Plan ISLE OF MAN PRISON SERVICE CODE OF CONDUCT AND DISCIPLINE Isle of Man Prison Service Code of Conduct and Discipline Contents Statement of Purpose and Values Purpose Prison Service Objectives Values Definition

More information

WORKPLACE DIVERSITY PROGRAM

WORKPLACE DIVERSITY PROGRAM WORKPLACE DIVERSITY PROGRAM 2010-2014 TABLE OF CONTENTS LEGAL FRAMEWORK... 2 CONCEPT OF WORKPLACE DIVERSITY... 2 AIM OF THE WORKPLACE DIVERSITY PROGRAM... 2 WORKPLACE DIVERSITY PROGRAM... 3 REPORTING...

More information

CHILD PROTECTIVE SERVICES SUPERVISOR COMPETENCIES

CHILD PROTECTIVE SERVICES SUPERVISOR COMPETENCIES CHILD PROTECTIVE SERVICES SUPERVISOR COMPETENCIES 1. A child protective services social work supervisor is able to set realistic expectations and hold social workers and staff members accountable for following

More information

Disability Management: Best Practices and Holistic Approach. Presented by Nicole Raymond October 30, 2013

Disability Management: Best Practices and Holistic Approach. Presented by Nicole Raymond October 30, 2013 Disability Management: Best Practices and Holistic Approach Presented by Nicole Raymond October 30, 2013 AN ALARMING SITUATION 2 An alarming situation Mental health is the number one cause of disability

More information

EH&W INDABA 21-23 OCTOBER 2007 COMMISSION 4 PSYCHO-SOCIAL STRESSORS IN THE WORKPLACE

EH&W INDABA 21-23 OCTOBER 2007 COMMISSION 4 PSYCHO-SOCIAL STRESSORS IN THE WORKPLACE EH&W INDABA 21-23 OCTOBER 2007 COMMISSION 4 PSYCHO-SOCIAL STRESSORS IN THE WORKPLACE 1 COMMISSION 4 Resource Person: Mr Simphiwe Mabhele Facilitator: Dr Susan Steinman Scribe: Mr Bully Sedibe Rapporteur:

More information

Mental health and social wellbeing of gay men, lesbians and bisexuals in England and Wales A summary of findings

Mental health and social wellbeing of gay men, lesbians and bisexuals in England and Wales A summary of findings Mental health and social wellbeing of gay men, lesbians and bisexuals in England and Wales A summary of findings Report funded by in collaboration with and Mental health and social wellbeing of gay men,

More information

Stress Assessment questionnaire

Stress Assessment questionnaire MySkillsProfile Report Stress Assessment questionnaire Dave Smith myskillsprofile.com around the globe Report The SAQ questionnaires are copyright MySkillsProfile.com. MySkillsProfile.com developed and

More information

The health of Australia s workforce November 2005

The health of Australia s workforce November 2005 The health of Australia s workforce November 2005 Healthy employees are nearly three times more productive than unhealthy employees Unhealthy employees take up to nine times more sick leave than their

More information

The Australian Principal Health and Wellbeing Survey

The Australian Principal Health and Wellbeing Survey The Australian Principal Health and Wellbeing Survey 2011 Interim Report Prepared by Philip Riley, PhD Produced and Published by: Faculty of Education Monash University Clayton, Victoria, Australia, 3800

More information

Public Board National Staff Survey 2014 - Results & Action Planning 26th March 2015

Public Board National Staff Survey 2014 - Results & Action Planning 26th March 2015 Agenda Item 11.7 Public Board National Staff Survey 2014 - Results & Action Planning 26th March 2015 Presented for: Presented by: Author Previous Committees Information, review and discussion Dean Royles,

More information

Huntingdonshire District Council Equality Impact Assessment

Huntingdonshire District Council Equality Impact Assessment Service area Date of assessment December 2010 Name of strategy/policy/function/service to be assessed Is this a new or existing strategy/policy/function/service? Name of manager responsible for strategy/policy/function/service

More information

VILLAGE OF RYE BROOK. Injury and Illness Prevention Program For Workplace Violence

VILLAGE OF RYE BROOK. Injury and Illness Prevention Program For Workplace Violence VILLAGE OF RYE BROOK Injury and Illness Prevention Program For Workplace Violence Introduction Workplace Violence Prevention Workplace violence presents a serious occupational safety hazard for workers;

More information

Policy for Preventing and Managing Critical Incident Stress

Policy for Preventing and Managing Critical Incident Stress Policy for Preventing and Managing Critical Incident Stress Document reference number HSAG 2012/3 Document developed by Revision number 1.0 Document approved by Consultation with 14 September 2012 Presented

More information

431 SUPPORT INDIVIDUALS WHERE ABUSE HAS BEEN DISCLOSED

431 SUPPORT INDIVIDUALS WHERE ABUSE HAS BEEN DISCLOSED Unit overview Elements of competence 431a 431b Support individuals who disclose abuse Support individuals who have been abused About this unit For this unit you will need to support individuals who have

More information

MS Connect Team Leader. MS Connect Specialist

MS Connect Team Leader. MS Connect Specialist Job Title: MS Connect Specialist (MS Intake & Information Officer) Reports To: MS Connect Team Leader Responsible For: Engagement with people affected by multiple sclerosis to assess the need and/or risk,

More information

Work Related Stress - Information for Managers / Supervisors

Work Related Stress - Information for Managers / Supervisors Work Related Stress - Information for Managers / Supervisors What is Stress? The Health and Safety Executive have defined stress as:- 'The adverse reaction people have to excessive pressure or other types

More information

SFHGEN98 Promote effective communication in a healthcare environment

SFHGEN98 Promote effective communication in a healthcare environment Promote effective communication in a healthcare environment Overview This standard is about promoting effective written and verbal communication with individuals in a healthcare environment. You will be

More information

CHC50113 DIPLOMA OF EARLY CHILDHOOD EDUCATION AND CARE

CHC50113 DIPLOMA OF EARLY CHILDHOOD EDUCATION AND CARE CHC50113 DIPLOMA OF EARLY CHILDHOOD EDUCATION AND CARE This qualification reflects the role of early childhood educators who are responsible for designing and implementing curriculum in early childhood

More information

Childcare. Meeting your Childcare training needs. Real Benefits. Transform your Childcare Business through Training.

Childcare. Meeting your Childcare training needs. Real Benefits. Transform your Childcare Business through Training. Improve Productivity Increase Profitability Inspire your Staff We work in close partnership with nurseries and childminders to ensure our training courses meet the needs of the childcare sector. The training

More information

WORKPLACE BULLYING AND DISRUPTIVE BEHAVIOR. What everyone needs to know! ASEA/AFSCME Local 52, AFL-CIO

WORKPLACE BULLYING AND DISRUPTIVE BEHAVIOR. What everyone needs to know! ASEA/AFSCME Local 52, AFL-CIO WORKPLACE BULLYING AND DISRUPTIVE BEHAVIOR What everyone needs to know! ASEA/AFSCME Local 52, AFL-CIO Workplace bullying refers to repeated, unreasonable actions of individuals (or a group) directed towards

More information

Occupational health and safety of physical therapists

Occupational health and safety of physical therapists Occupational health and safety of physical therapists The World Confederation for Physical Therapy (WCPT) advocates for the right of physical therapists to a safe and healthy practice environment * that

More information

Employee Assistance Programs WCORHA. C o r p o r a t e E m p l o y e e A s s i s t a n c e P r o g r a m s

Employee Assistance Programs WCORHA. C o r p o r a t e E m p l o y e e A s s i s t a n c e P r o g r a m s WCORHA C o r p o r a t e E m p l o y e e A s s i s t a n c e P r o g r a m s What is an Employee Assistance Program (EAP)? Everyone has personal problems during their life and sometimes outside help is

More information

Leading Experts in Employment Law, Industrial Relations and best practice Human Resource Management in Ireland

Leading Experts in Employment Law, Industrial Relations and best practice Human Resource Management in Ireland Leading Experts in Employment Law, Industrial Relations and best practice Human Resource Management in Ireland Who We Are Established in 2003, we are one of Ireland s best-known and respected providers

More information

Model Work Health and Safety Act. Identification and Management of Psychological Hazards and Risks

Model Work Health and Safety Act. Identification and Management of Psychological Hazards and Risks Model Work Health and Safety Act Identification and Management of Psychological Hazards and Risks Overview Model Work Health and Safety Act Understanding the Key Definitions The role of consultation in

More information

Bullying. A guide for employers and workers. Bullying A guide for employers and workers 1

Bullying. A guide for employers and workers. Bullying A guide for employers and workers 1 Bullying A guide for employers and workers Bullying A guide for employers and workers 1 Please note This information is for guidance only and is not to be taken as an expression of the law. It should be

More information

BRIEFING NOTE: ISSUES HIGHLIGHTED BY THE 2013 NHS STAFF SURVEY IN ENGLAND

BRIEFING NOTE: ISSUES HIGHLIGHTED BY THE 2013 NHS STAFF SURVEY IN ENGLAND BRIEFING NOTE: ISSUES HIGHLIGHTED BY THE 2013 NHS STAFF SURVEY IN ENGLAND Introduction This briefing note provides an overview of results from the eleventh annual national survey of NHS staff. The 2013

More information

Department of Human Resources. Performance Management An introduction

Department of Human Resources. Performance Management An introduction Department of Human Resources Performance Management An introduction 1 Contents 1. What is Performance Management 3 2. Key principles 5 3. Tools and Resources 7 4. Performance Management 8 Health Check

More information

Code of Conduct Policy 2015

Code of Conduct Policy 2015 OUR LADY S CATHOLIC PRIMARY SCHOOL Code of Conduct Policy 2015 Headteacher Mary Johnson Chair of Governors Paula Conlon-Swain Date of Agreement December 2015 Date for Review December 2016 INTRODUCTION

More information

Early Intervention, Injury Resolution & Sustainable RTW Outcomes. Presented by: Mr. Fred Cicchini, Chief Operations Manager September 2013

Early Intervention, Injury Resolution & Sustainable RTW Outcomes. Presented by: Mr. Fred Cicchini, Chief Operations Manager September 2013 Early Intervention, Injury Resolution & Sustainable RTW Outcomes. Presented by: Mr. Fred Cicchini, Chief Operations Manager September 2013 Session Objectives Early Intervention in the RTW Context Injury

More information

A Mindfulness-Based Stress Reduction Workshop for Social Workers and Helping Professionals Experiencing Burnout: A Grant Proposal

A Mindfulness-Based Stress Reduction Workshop for Social Workers and Helping Professionals Experiencing Burnout: A Grant Proposal A Mindfulness-Based Stress Reduction Workshop for Social Workers and Helping Professionals Experiencing Burnout: A Grant Proposal Evelyn C. Howe California State University, Long Beach May 2015 Introduction

More information

SUMMARY REPORT 1.16.42 (7) TRUST BOARD 28 th April 2016

SUMMARY REPORT 1.16.42 (7) TRUST BOARD 28 th April 2016 SUMMARY REPORT 1.16.42 (7) TRUST BOARD 28 th April 2016 Subject 2015 Staff Opinion Survey Action Plan Prepared by Approved by Presented by Purpose Ruth Bardell, deputy Director Human Resources and Organisational

More information