Pay Guide - Telecommunications Services Award 2010 [MA000041]

Transcription

1 Pay Guide - Telecommunications Services Award 2010 [MA000041] Published 28 June 2016 Pay s change from 1 July each year, the s in this guide apply from 01 July Information about the definition and operation of allowances, penalties and overtime can be found in the award and the Pay and Conditions Tool. The best way to get general pay and conditions advice is to register for My account on our website. Once you have registered you can ask questions and save replies, view tailored information relevant to you and save pages, pay s and awards. 1

2 Rates of pay Note: Trade qualified juniors must be paid the appropriate adult. Adult Full-time & part-time Weekly pay - before 7am or after 1pm day work Delayed meal Customer contact trainee $ $18.91 $28.37 $28.37 $47.28 $37.82 $28.37 Customer contact officer level 1 $ $19.56 $29.34 $29.34 $48.90 $39.12 $29.34 Customer contact officer level 2 $ $20.61 $30.92 $30.92 $51.53 $41.22 $30.92 Principal customer contact specialist $ $21.72 $32.58 $32.58 $54.30 $43.44 $32.58 Customer contact team leader $ $22.49 $33.74 $33.74 $56.23 $44.98 $33.74 Principal customer contact leader $ $24.11 N/A N/A N/A N/A N/A Clerical and administration level 1 $ $18.91 $28.37 $28.37 $47.28 $37.82 $28.37 Clerical and administration level 2 $ $19.56 $29.34 $29.34 $48.90 $39.12 $29.34 Clerical and administration level 3 $ $20.61 $30.92 $30.92 $51.53 $41.22 $30.92 Clerical and administration level 4 $ $22.49 $33.74 $33.74 $56.23 $44.98 $33.74 Clerical and administration level 5 $ $24.11 N/A N/A N/A N/A N/A Telecommunications trainee $ $18.91 $28.37 $28.37 $47.28 $37.82 $28.37 Telecommunications technical employee $ $20.61 $30.92 $30.92 $51.53 $41.22 $30.92 Telecommunications technician $ $21.88 $32.82 $32.82 $54.70 $43.76 $32.82 Advanced telecommunications technician $ $22.49 $33.74 $33.74 $56.23 $44.98 $33.74 Principal telecommunications technician $ $24.11 $36.17 $36.17 $60.28 $48.22 $36.17 Telecommunications associate $ $26.06 N/A N/A N/A N/A N/A 2

3 Table 2 of 2 shift - Night shift - Permanent night shift - first 3 after 3 Less than 10 hour shifts - first 3 Less than 10 hour shifts - after 3 Customer contact trainee $21.75 $21.75 $24.58 $28.37 $37.82 $28.37 $37.82 Customer contact officer level 1 $22.49 $22.49 $25.43 $29.34 $39.12 $29.34 $39.12 Customer contact officer level 2 $23.70 $23.70 $26.79 $30.92 $41.22 $30.92 $41.22 Principal customer contact specialist $24.98 $24.98 $28.24 $32.58 $43.44 $32.58 $43.44 Customer contact team leader $25.86 $25.86 $29.24 $33.74 $44.98 $33.74 $44.98 Principal customer contact leader N/A N/A N/A N/A N/A N/A N/A Clerical and administration level 1 $21.75 $21.75 $24.58 $28.37 $37.82 $28.37 $37.82 Clerical and administration level 2 $22.49 $22.49 $25.43 $29.34 $39.12 $29.34 $39.12 Clerical and administration level 3 $23.70 $23.70 $26.79 $30.92 $41.22 $30.92 $41.22 Clerical and administration level 4 $25.86 $25.86 $29.24 $33.74 $44.98 $33.74 $44.98 Clerical and administration level 5 N/A N/A N/A N/A N/A N/A N/A Telecommunications trainee $21.75 $21.75 $24.58 $28.37 $37.82 $28.37 $37.82 Telecommunications technical employee $23.70 $23.70 $26.79 $30.92 $41.22 $30.92 $41.22 Telecommunications technician $25.16 $25.16 $28.44 $32.82 $43.76 $32.82 $43.76 Advanced telecommunications technician $25.86 $25.86 $29.24 $33.74 $44.98 $33.74 $44.98 Principal telecommunications technician $27.73 $27.73 $31.34 $36.17 $48.22 $36.17 $48.22 Telecommunications associate N/A N/A N/A N/A N/A N/A N/A 3

4 Casual - before 7am or after 1pm day work Delayed meal shift - Customer contact trainee $23.64 $33.09 $33.09 $52.00 $42.55 $33.09 $26.47 Customer contact officer level 1 $24.45 $34.23 $34.23 $53.79 $44.01 $34.23 $27.38 Customer contact officer level 2 $25.76 $36.07 $36.07 $56.68 $46.37 $36.07 $28.85 Principal customer contact specialist $27.15 $38.01 $38.01 $59.73 $48.87 $38.01 $30.41 Customer contact team leader $28.11 $39.36 $39.36 $61.85 $50.60 $39.36 $31.49 Principal customer contact leader $30.14 N/A N/A N/A N/A N/A N/A Clerical and administration level 1 $23.64 $33.09 $33.09 $52.00 $42.55 $33.09 $26.47 Clerical and administration level 2 $24.45 $34.23 $34.23 $53.79 $44.01 $34.23 $27.38 Clerical and administration level 3 $25.76 $36.07 $36.07 $56.68 $46.37 $36.07 $28.85 Clerical and administration level 4 $28.11 $39.36 $39.36 $61.85 $50.60 $39.36 $31.49 Clerical and administration level 5 $30.14 N/A N/A N/A N/A N/A N/A Telecommunications trainee $23.64 $33.09 $33.09 $52.00 $42.55 $33.09 $26.47 Telecommunications technical employee $25.76 $36.07 $36.07 $56.68 $46.37 $36.07 $28.85 Telecommunications technician $27.35 $38.29 $38.29 $60.17 $49.23 $38.29 $30.63 Advanced telecommunications technician $28.11 $39.36 $39.36 $61.85 $50.60 $39.36 $31.49 Principal telecommunications technician $30.14 $42.19 $42.19 $66.30 $54.25 $42.19 $33.75 Telecommunications associate $32.58 N/A N/A N/A N/A N/A N/A 4

5 Table 2 of 2 Night shift - Permanent night shift - first 3 after 3 Customer contact trainee $26.47 $29.31 $33.09 $42.55 Customer contact officer level 1 $27.38 $30.32 $34.23 $44.01 Customer contact officer level 2 $28.85 $31.95 $36.07 $46.37 Principal customer contact specialist $30.41 $33.67 $38.01 $48.87 Customer contact team leader $31.49 $34.86 $39.36 $50.60 Principal customer contact leader N/A N/A N/A N/A Clerical and administration level 1 $26.47 $29.31 $33.09 $42.55 Clerical and administration level 2 $27.38 $30.32 $34.23 $44.01 Clerical and administration level 3 $28.85 $31.95 $36.07 $46.37 Clerical and administration level 4 $31.49 $34.86 $39.36 $50.60 Clerical and administration level 5 N/A N/A N/A N/A Telecommunications trainee $26.47 $29.31 $33.09 $42.55 Telecommunications technical employee $28.85 $31.95 $36.07 $46.37 Telecommunications technician $30.63 $33.91 $38.29 $49.23 Advanced telecommunications technician $31.49 $34.86 $39.36 $50.60 Principal telecommunications technician $33.75 $37.37 $42.19 $54.25 Telecommunications associate N/A N/A N/A N/A 5

6 Junior - Full-time & part-time - 15 years Weekly pay - before 7am or after 1pm day work Delayed meal Customer contact trainee $ $9.46 $14.19 $14.19 $23.65 $18.92 $14.19 Customer contact officer level 1 $ $9.78 $14.67 $14.67 $24.45 $19.56 $14.67 Customer contact officer level 2 $ $10.31 $15.47 $15.47 $25.78 $20.62 $15.47 Principal customer contact specialist $ $10.86 $16.29 $16.29 $27.15 $21.72 $16.29 Customer contact team leader $ $11.24 $16.86 $16.86 $28.10 $22.48 $16.86 Principal customer contact leader $ $12.06 N/A N/A N/A N/A N/A Clerical and administration level 1 $ $9.46 $14.19 $14.19 $23.65 $18.92 $14.19 Clerical and administration level 2 $ $9.78 $14.67 $14.67 $24.45 $19.56 $14.67 Clerical and administration level 3 $ $10.31 $15.47 $15.47 $25.78 $20.62 $15.47 Clerical and administration level 4 $ $11.24 $16.86 $16.86 $28.10 $22.48 $16.86 Clerical and administration level 5 $ $12.06 N/A N/A N/A N/A N/A Telecommunications trainee $ $9.46 $14.19 $14.19 $23.65 $18.92 $14.19 Telecommunications technical employee $ $10.31 $15.47 $15.47 $25.78 $20.62 $15.47 Telecommunications technician $ $10.94 $16.41 $16.41 $27.35 $21.88 $16.41 Advanced telecommunications technician $ $11.24 $16.86 $16.86 $28.10 $22.48 $16.86 Principal telecommunications technician $ $12.06 $18.09 $18.09 $30.15 $24.12 $18.09 Telecommunications associate $ $13.03 N/A N/A N/A N/A N/A 6

14 Junior - Casual - 15 years - before 7am or after 1pm day work Delayed meal shift - Customer contact trainee $11.83 $16.56 $16.56 $26.02 $21.29 $16.56 $13.24 Customer contact officer level 1 $12.23 $17.12 $17.12 $26.90 $22.01 $17.12 $13.69 Customer contact officer level 2 $12.89 $18.04 $18.04 $28.35 $23.20 $18.04 $14.43 Principal customer contact specialist $13.58 $19.01 $19.01 $29.87 $24.44 $19.01 $15.20 Customer contact team leader $14.05 $19.67 $19.67 $30.91 $25.29 $19.67 $15.74 Principal customer contact leader $15.08 N/A N/A N/A N/A N/A N/A Clerical and administration level 1 $11.83 $16.56 $16.56 $26.02 $21.29 $16.56 $13.24 Clerical and administration level 2 $12.23 $17.12 $17.12 $26.90 $22.01 $17.12 $13.69 Clerical and administration level 3 $12.89 $18.04 $18.04 $28.35 $23.20 $18.04 $14.43 Clerical and administration level 4 $14.05 $19.67 $19.67 $30.91 $25.29 $19.67 $15.74 Clerical and administration level 5 $15.08 N/A N/A N/A N/A N/A N/A Telecommunications trainee $11.83 $16.56 $16.56 $26.02 $21.29 $16.56 $13.24 Telecommunications technical employee $12.89 $18.04 $18.04 $28.35 $23.20 $18.04 $14.43 Telecommunications technician $13.68 $19.15 $19.15 $30.09 $24.62 $19.15 $15.32 Advanced telecommunications technician $14.05 $19.67 $19.67 $30.91 $25.29 $19.67 $15.74 Principal telecommunications technician $15.08 $21.11 $21.11 $33.17 $27.14 $21.11 $16.88 Telecommunications associate $16.29 N/A N/A N/A N/A N/A N/A 14

22 Apprentice - Started before 1 Jan 2014 Weekly pay - before 7am or after 1pm day work Delayed meal Apprentice 1st year $ $9.19 $13.79 $13.79 $22.98 $18.38 $13.79 Apprentice 2nd year $ $12.04 $18.06 $18.06 $30.10 $24.08 $18.06 Apprentice 3rd year $ $16.41 $24.62 $24.62 $41.03 $32.82 $24.62 Apprentice 4th year $ $19.26 $28.89 $28.89 $48.15 $38.52 $28.89 Table 2 of 2 shift - Monday to Night shift - Permanent night shift - first 3 after 3 Less than 10 hour shifts - first 3 Apprentice 1st year $10.57 $10.57 $11.95 $13.79 $18.38 $13.79 $18.38 Apprentice 2nd year $13.85 $13.85 $15.65 $18.06 $24.08 $18.06 $24.08 Apprentice 3rd year $18.87 $18.87 $21.33 $24.62 $32.82 $24.62 $32.82 Apprentice 4th year $22.15 $22.15 $25.04 $28.89 $38.52 $28.89 $38.52 Less than 10 hour shifts - after 3 22

23 Apprentice - Started after 1 Jan Did not complete year 12 Weekly pay - before 7am or after 1pm day work Delayed meal Apprentice 1st year $ $10.94 $16.41 $16.41 $27.35 $21.88 $16.41 Apprentice 2nd year $ $13.13 $19.70 $19.70 $32.83 $26.26 $19.70 Apprentice 3rd year $ $16.41 $24.62 $24.62 $41.03 $32.82 $24.62 Apprentice 4th year $ $19.26 $28.89 $28.89 $48.15 $38.52 $28.89 Table 2 of 2 shift - Monday to Night shift - Permanent night shift - first 3 after 3 Less than 10 hour shifts - first 3 Apprentice 1st year $12.58 $12.58 $14.22 $16.41 $21.88 $16.41 $21.88 Apprentice 2nd year $15.10 $15.10 $17.07 $19.70 $26.26 $19.70 $26.26 Apprentice 3rd year $18.87 $18.87 $21.33 $24.62 $32.82 $24.62 $32.82 Apprentice 4th year $22.15 $22.15 $25.04 $28.89 $38.52 $28.89 $38.52 Less than 10 hour shifts - after 3 23

24 Apprentice - Started after 1 Jan Completed year 12 Weekly pay - before 7am or after 1pm day work Delayed meal Apprentice 1st year $ $12.04 $18.06 $18.06 $30.10 $24.08 $18.06 Apprentice 2nd year $ $14.22 $21.33 $21.33 $35.55 $28.44 $21.33 Apprentice 3rd year $ $16.41 $24.62 $24.62 $41.03 $32.82 $24.62 Apprentice 4th year $ $19.26 $28.89 $28.89 $48.15 $38.52 $28.89 Table 2 of 2 shift - Monday to Night shift - Permanent night shift - first 3 after 3 Less than 10 hour shifts - first 3 Apprentice 1st year $13.85 $13.85 $15.65 $18.06 $24.08 $18.06 $24.08 Apprentice 2nd year $16.35 $16.35 $18.49 $21.33 $28.44 $21.33 $28.44 Apprentice 3rd year $18.87 $18.87 $21.33 $24.62 $32.82 $24.62 $32.82 Apprentice 4th year $22.15 $22.15 $25.04 $28.89 $38.52 $28.89 $38.52 Less than 10 hour shifts - after 3 24

25 Adult apprentice - Started before 1 Jan 2014 Weekly pay - before 7am or after 1pm day work Delayed meal Apprentice 1st year $ $9.19 $13.79 $13.79 $22.98 $18.38 $13.79 Apprentice 2nd year $ $12.04 $18.06 $18.06 $30.10 $24.08 $18.06 Apprentice 3rd year $ $16.41 $24.62 $24.62 $41.03 $32.82 $24.62 Apprentice 4th year $ $19.26 $28.89 $28.89 $48.15 $38.52 $28.89 Table 2 of 2 shift - Monday to Night shift - Permanent night shift - first 3 after 3 Less than 10 hour shifts - first 3 Apprentice 1st year $10.57 $10.57 $11.95 $13.79 $18.38 $13.79 $18.38 Apprentice 2nd year $13.85 $13.85 $15.65 $18.06 $24.08 $18.06 $24.08 Apprentice 3rd year $18.87 $18.87 $21.33 $24.62 $32.82 $24.62 $32.82 Apprentice 4th year $22.15 $22.15 $25.04 $28.89 $38.52 $28.89 $38.52 Less than 10 hour shifts - after 3 25

26 Adult apprentice - Started after 1 Jan 2014 Weekly pay - before 7am or after 1pm day work Delayed meal Apprentice 1st year $ $17.51 $26.27 $26.27 $43.78 $35.02 $26.27 Apprentice 2nd year $ $18.91 $28.37 $28.37 $47.28 $37.82 $28.37 Apprentice 3rd year $ $18.91 $28.37 $28.37 $47.28 $37.82 $28.37 Apprentice 4th year $ $19.26 $28.89 $28.89 $48.15 $38.52 $28.89 Table 2 of 2 shift - Monday to Night shift - Permanent night shift - first 3 after 3 Less than 10 hour shifts - first 3 Apprentice 1st year $20.14 $20.14 $22.76 $26.27 $35.02 $26.27 $35.02 Apprentice 2nd year $21.75 $21.75 $24.58 $28.37 $37.82 $28.37 $37.82 Apprentice 3rd year $21.75 $21.75 $24.58 $28.37 $37.82 $28.37 $37.82 Apprentice 4th year $22.15 $22.15 $25.04 $28.89 $38.52 $28.89 $38.52 Less than 10 hour shifts - after 3 26

27 Allowances If any all purpose allowances apply (marked *), they should be added to the minimum before penalties and overtime are calculated. The allowances provided in the table below do not apply to the following classifications: Principal Customer Contact Leader, Telecommunications Associate or Clerical and Administration Level 5. Allowances Apprentice training fees reimbursement Apprentice travel to block release training reimbursement First aid allowance Meal allowance Meal allowance while travelling Phone / internet connection reimbursement Phone calls reimbursement Relocation expenses allowance Stand-by allowance * Team leader/leading hand allowance - technical stream in charge of 3 to 10 employees * Team leader/leading hand allowance - technical stream in charge of 11 to 20 employees * Team leader/leading hand allowance - technical stream in charge of more than 20 employees Tool allowance - technicians - technical stream non-apprentice Tool allowance - technicians - technical stream - 1 st year apprentice started before 1 Jan st year apprentice started after 1 Jan did not complete year 12-1 st year apprentice started after 1 Jan 2014 completed year 12-2 nd year apprentice started before 1 Jan nd year apprentice started after 1 Jan did not complete year 12-2 nd year apprentice started after 1 Jan completed year 12-3 rd year apprentice - 4 th year apprentice Travel time allowance sleeping berth provided Rate reimbursement of training fees for prescribed courses reimbursement for the excess reasonable travel costs incurred in the course of travelling to and from the training $0.41 per hour, up to a maximum of $15.67 per week $13.58 for the first meal and $13.58 for an extra meal after every 4 $13.23 per meal reimbursement for the cost of purchase, installation and rental of a phone, modem or broadband connection reimbursement for the cost of calls made in connection with the business reimbursement for reasonable removal expenses 20% of the minimum hourly per hour for each hour required to stand by $0.91 per hour $1.35 per hour $1.73 per hour $0.40 per hour $0.17 per hour $0.20 per hour $0.22 per hour $0.22 per hour $0.24 per hour $0.26 per hour $0.30 per hour $0.35 per hour payment at the minimum hourly per hour for a maximum of 8 out of 24 27

28 Allowances Travel time allowance sleeping berth not provided Travel expenses allowance Vehicle allowance Rate payment at the minimum hourly per hour for a maximum of 12 out of 24 reimbursement for reasonable out of pocket expenses $0.78 per km Disclaimer The Fair Work Ombudsman is committed to providing advice that you can rely on. The information contained in this guide is general in nature. If you are unsure about how it applies to your situation you can call our Infoline on or speak with a union, industry association or workplace relations professional. 28