Aspire 5530/5530G Series Service Guide

Transcription

1 Aspire 5530/5530G Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to PRINTED IN TAIWAN

2 Revision History Please refer to the table below for the updates made on Aspire 5530/5530G Series service guide. Date Chapter Updates II

3 Copyright Copyright 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders. III

4 Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV

5 Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines. V

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7 Table of Contents System Specifications 1 Features System Block Diagram Your Acer Notebook tour Front View Closed Front View Left View Right View Rear View Bottom View Indicators Easy-Launch Buttons Touchpad Basics (with fingerprint reader) Using the Keyboard Lock Keys and embedded numeric keypad Windows Keys Hot Keys Special Key Using the System Utilities Acer GridVista (dual-display compatible) Hardware Specifications and Configurations System Utilities 27 BIOS Setup Utility Navigating the BIOS Utility Information Main Advanced Security Power Boot AMD Exit BIOS Flash Utility DOS Flash Utility WinFlash Utility Removing HDD Passwords Removing BIOS Passwords: Machine Disassembly and Replacement 47 Disassembly Requirements General Information Pre-disassembly Instructions Disassembly Process External Module Disassembly Process External Modules Disassembly Flowchart Removing the Battery Pack Removing the SD dummy card Removing the ExpressCard dummy card Removing the Lower Covers Removing the DIMM Modules Removing the WLAN Module Removing the TV tuner Module Removing the Hard Disk Drive Module VII

8 Table of Contents Removing the Optical Drive Module Main Unit Disassembly Process Main Unit Disassembly Flowchart Removing the Switch Cover Removing the Keyboard Removing the Antenna Removing the LCD Module Removing the Upper Cover Removing the Finger Print Reader Removing the Upper Right Saddle Removing the Left Speaker Module Removing the Upper Left Saddle Removing the Touch Pad Bracket Removing the Launch Board Removing the Media Board Removing the ekey Board Removing the Switch Board Removing the Right Speaker Module Removing the TV Board Removing the Bluetooth Module Removing the USB Board Removing the Modem Module Removing the Subwoofer Module Removing the Main Board Removing the RJ-11 Port Removing the Thermal Module Removing the CPU Removing the VGA Module LCD Module Disassembly Process LCD Module Disassembly Flowchart Removing the LCD Bezel Removing the Inverter Board Removing the Camera Module Removing the LCD Panel Removing the LCD Brackets and FPC Cable Removing the Antennas Removing the MIC Module LCD Module Reassembly Procedure Replacing the LCD Panel Replacing the LCD Bezel Main Module Reassembly Procedure Replacing the VGA Module Replacing the CPU Replacing the Thermal Module Replacing the RJ-11 Port Replacing the Mainboard Replacing Subwoofer Module Replacing the Modem Module Replacing the Bluetooth Board Replacing the TV Board Replacing the Right Speaker Module Replacing the Switch Board Replacing the ekey Board Replacing the Media Board Replacing the Upper Right Saddle VIII

9 Table of Contents Replacing the Launch Board Replacing the Finger Print Reader Replacing the Touch Pad Bracket Replacing the Left Speaker Module Replacing the Upper Cover Replacing the LCD Module Replacing the Antenna Cables Replacing the Keyboard Replacing the Switch Cover Replacing the TV Tuner Module Replacing the WLAN Module Replacing the Hard Disk Drive Module Replacing the DIMM Modules Replacing the ODD Module Replacing the Lower Covers Replacing the Express and SD Card Trays Troubleshooting 143 Common Problems Power On Issue No Display Issue Random Loss of BIOS Settings LCD Failure Built-In Keyboard Failure Touchpad Failure Internal Speaker Failure Internal Microphone Failure HDD Not Operating Correctly ODD Failure USB Failure (Rightside) Modem Function Failure Wireless Function Failure EasyTouch Button Failure MediaTouch Button Failure Fingerprint Reader Failure Thermal Unit Failure HDTV Switch Failure External Mouse Failure Other Failures Intermittent Problems Undetermined Problems POST Codes Tables Chipset POST Codes Jumper and Connector Locations 165 Top View Bottom View Clearing Password Check and BIOS Recovery Clearing Password Check BIOS Recovery by Crisis Disk FRU (Field Replaceable Unit) List 171 Aspire 5530 Exploded Diagrams Discrete SKU UMA SKU IX

10 Table of Contents Aspire 5530 FRU List Model Definition and Configuration 184 Aspire 5530 Series Test Compatible Components 187 Microsoft Windows Vista Environment Test With Fingerprint Reader SKU Without Fingerprint Reader SKU Online Support Information 193 Index 195 X

11 Chapter 1 System Specifications Features Below is a brief summary of the computer s many feature: NOTE: Items marked with * denote only selected models. Operating System Windows Vista Platform AMD Better By Design program, featuring: AMD Turion Dual-Core Processor* AMD Athlon Dual-Core Processor* AMD M780G Chipset Acer InviLink b/g* Acer InviLink Nplify b/g/Draft-N* System Memory Dual-Channel DDR2 support Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two sodimm modules Display and graphics TV Tuner 15.4" WXGA 1280 x 800 ATI Mobility Radeon HD 3200/3470/3650 Graphics (for Aspire 5530G only) Digital TV-tuner supporting DVB-T* Storage subsystem 2.5" hard disk drive Optical drive options: Blu-ray Disc /DVD-Super Multi double-layerdrive DVD-Super Multi double-layer drive 5-in-1 card reader Dimensions and Weight (W) x (D) x 30.8/43.7 (H) mm (14.3 x 10.6 x 1.2/1.7 inches) 3.0 kg (6.61 Ibs) Chapter 1 1

12 Audio Communication Dolby certified surround sound system with two built-in stereo speakers and one subwoofer supporting low-frequency effects S/PDIF (Sony/Philips Digital Interface) support for digital speakers True5.1-channel surround sound output High-definition audio support MS-Sound compatible Built-in microphone Acer Video Conference, featuring: Integrated Acer Crystal Eye webcam Optional Acer Xpress VoIP phone WLAN: Privacy control Acer InviLink b/g* Acer InviLink Nplify b/g/Draft-N* WPAN: Bluetooth 2.0+EDR LAN: Gigabit Ethernet, Wake-on-LAN ready Modem: 56K ITU V.92 Acer Bio-Protection fingerprint solution BIOS user, supervisor, HDD passwords Kensington lock slot Power subsystem ACPI W 4800 mah 48.8 W 4400 mah 3-pin 65/90 W AC adapter* Energy Star 4.0 Special keys and controls 88-/89-/93-key keyboard Touchpad pointing device Empowering Key Easy-launch buttons: WLAN, Internet, , Bluetooth, Acer Arcade Acer MediaTouch keys: play/pause, stop, previous, next Volume wheel Acer Media Center remote control* 2 Chapter 1

13 I/O interface Environment ExpressCard /54 slot 5-in-1 card reader (SD, MMC, MS, MS PRO, xd) Four USB 2.0 ports HDMI port with HDCP support Consumer infrared (CIR) port External display (VGA) port RF-in jack* Headphone/speaker/line-out jack with S/PDIF support Microphone-in jack Line-in jack Ethernet (RJ-45) port Modem (RJ-11) port DC-in jack for AC adapter Acer EasyPort IV connector Temperature: Operating: 5 C to 35 C Non-operating: -20 C to 65 C Humidity (non-condensing): Operating: 20% to 80% Non-operating: 20% to 80% NOTE: Items marked with * denote only selected models. Chapter 1 3

14 System Block Diagram 4 Chapter 1

15 Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View No. Icon Item Description 1 Microphone Internal microphone for sound recording. 2 Acer Crystal Eye Web camera for video communication. 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 4 Power button Turns the computer on and off. 5 Speakers Left and right speakers deliver stereo audio output. 6 Easy-launch Buttons for launching frequently used program. buttons 7 Keyboard For entering data into your computer. 8 Palmrest Comfortable support area for your hands when you use the computer. 9 Touchpad Touch-sensitive pointing device which functions like a computer mouse. Chapter 1 5

16 No. Icon Item Description 10 Click buttons (left, center* and right) Closed Front View The left and right buttons function like the left and right mouse buttons. *The center button serves as Acer Bio-Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). 11 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components. 12 Acer MediaTouch keys For use with Acer Arcade and other media playing programs. 13 Empowering key Launch Acer Empowering Technology. 14 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components. No. Icon Item Description 1 5-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xd-picture Card (xd). 2 CIR receiver Receives signals from a remote control. 3 Latch Locks and releases the lid 6 Chapter 1

17 Left View No. Icon Item Description 1 Kensington lock slot 2 Acer EasyPort IV connector 3 Ethernet (RJ-45) port 4 External display (VGA) port 5 HDMI HDMI Connects to a Kensington-compatible computer security lock. Connects to Acer EasyPort IV. Connects to an Ethernet 10/100/1000-based network. Connects to a display device (e.g. external monitor, LCD projector). Connects to a television or display device with HDMI input. 6 2 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera). 7 Line-in jack Accepts audio line-in devices (e.g. audio CD player, stereo walkman). 8 Microphone-in jack Accepts input from external microphones. 9 Headphones/ speaker/line-out jack with S/PDIF support 10 Unlimited volume control wheel 11 ExpressCard/54 slot Connects to audio line-out devices (e.g. speakers, headphones). Adjust the volume of the audio-out. Accepts one ExpressCard/54 module. Chapter 1 7

18 Right View No. Icon Item Description 1 USB 2.0 port Connect to USB 2.0 devices (e.g. USB mouse, USB camera). 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access Lights up when the optical drive is active. indicator 4 Optical drive eject button Ejects the optical disk from the drive. 5 Emergency eject hole Rear View Ejects the optical drive tray when the computer is turned off. Note: Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off. 6 USB 2.0 port Connect to USB 2.0 devices (e.g. USB mouse, USB camera). 7 RF-in Port Accepts input signals from digital TV tuner devices (only for certain models). 8 Modem (RJ-11) port Connects to a phone line. No. Icon Item Description 1 DC-in jack Connects to an AC adapter 2 Ventilation slots Enable the computer to stay cool, even after prolonged use. 8 Chapter 1

19 Bottom View No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release Releases the battery for removal. latch 3 Battery lock Locks the battery in position. 4 Memory Houses the computer's main memory. compartment 5 Sub-woofer Emits low frequency sound output. 6 Hard disk bay Houses the computer's hard disk (secured with screws). 7 Ventilation slots and cooling fan Enable the computer to stay cool, even after prolonged use. Note: Do not cover or obstruct the opening of the fan. Chapter 1 9

20 Indicators The computer has several easy-to-read status indicators: The front panel indicators are visible even when the computer cover is closed. Icon Function Description Power Indicates the computer's power status. Battery Indicates the computer's battery status. HDD Indicates when the hard disk drive is active. Num Lock Caps Lock Lights up when Num Lock is activated. Lights up when Caps Lock is activated. NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. Easy-Launch Buttons Located beside the keyboard are application buttons. These buttons are called easy-launch buttons. They are: WLAN, Internet, , Bluetooth, Arcade and Acer Empowering Technology. The mail and Web browser buttons are pre-set to and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager. Icon Function Description Empowering Technology Launch Acer Empowering Technology. (user-programmable) Acer Arcade Launch Acer Arcade utility Wireless communication button/indicator Web browser Mail Bluetooth communication button/indicator Enables/disables the wireless function. Indicates the status of wireless LAN communication. Internet browser (user-programmable) application (user-programmable) Enables/disables the Bluetooth function. Indicates the status of Bluetooth communication. 10 Chapter 1

21 Touchpad Basics (with fingerprint reader) The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader: Move your finger across the touchpad (2) to move the cursor. Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button. Use Acer Bio-Protection fingerprint reader (3) supporting Acer FingerNav 4-way control function (only for certain models) or the 4-way scroll (3) button (only for certain models) to scroll up or down and move left or right a page. This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications. Function Left Button (1) Right Button (3) Main touchpad (2) Execute Quickly click twice. Tap twice (at the same speed as double-clicking a mouse button). Select Click once. Tap once. Drag Click and hold, then use finger on the touchpad to drag the cursor. Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the touchpad on the second tap and drag the cursor. Access context menu Click once. NOTE: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad s responsiveness. Chapter 1 11

22 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock Num Lock <Fn> + <F11> Scroll Lock <Fn> + <F12> Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications. The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired access Num Lock on Num Lock off Number keys on Type numbers in a normal manner. embedded keypad Cursor-control keys on embedded keypad Main keyboard keys Hold <Shift> while using cursorcontrol keys. Hold <Fn> while typing letters on embedded keypad. Hold <Fn> while using cursorcontrol keys. Type the letters in a normal manner. 12 Chapter 1

23 Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Windows key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: < >: Open or close the Start menu < > + <D>: Display the desktop < > + <E>: Open Windows Explore < > + <F>: Search for a file or folder < > + <G>: Cycle through Sidebar gadgets < > + <L>: Lock your computer (if you are connected to a network domain), or switch users (if you're not connected to a network domain) < > + <M>: Minimizes all windows < > + <R>: Open the Run dialog box < > + <T>: Cycle through programs on the taskbar < > + <U>: Open Ease of Access Center < > + <X>: Open Windows Mobility Center < > + <BREAK>: Display the System Properties dialog box < > + <SHIFT+M>: Restore minimized windows to the desktop < > + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D < > + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar <CTRL> + < > + <F>: Search for computers (if you are on a network) Application key <CTRL> + < > + <TAB>: Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3-D Note: Depending on your edition of Windows Vista, some shortcuts may not function as described. This key has the same effect as clicking the right mouse button; it opens the application's context menu. Chapter 1 13

24 Hot Keys The computer employs hotkeys or key combinations to access most of the computer s controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function Description <Fn> + <F1> Hotkey help Displays help on hotkeys. <Fn> + <F2> <Fn> + <F3> Acer esettings Management Acer epower Management Launches Acer esettings Management in Acer Empowering Technology. Launches Acer epower Management in Acer Empowering Technology. <Fn> + <F4> Sleep Puts the computer in Sleep mode. <Fn> + <F5> Display toggle Switches display output between the display screen, external monitor (if connected) and both. <Fn> + <F6> Screen blank Turns the display screen backlight off to save power. Press any key to return. <Fn> + <F7> Touchpad toggle Turns the internal touchpad on and off. <Fn> + <F8> Speaker toggle Turns the speakers on and off. <Fn> + < > Brightness up Increases the screen brightness. <Fn> + < > Brightness down Decreases the screen brightness. <Fn> + <F1> Hotkey help Displays help on hotkeys. <Fn> + <F2> Acer esettings Management Launches Acer esettings Management in Acer Empowering Technology. 14 Chapter 1

25 Special Key You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol. Please refer to typography/faq/faq12.htm for more information. The US dollar sign 1. Open a text editor or word processor. 2. Hold <Shift> and then press the <4> key at the upper-center of the keyboard. NOTE: This function varies by the operating system version. Chapter 1 15

26 Using the System Utilities Acer Bio-Protection (only for certain models) Acer Bio-Protection Fingerprint Solution is a multi-purpose fingerprint software package integrated with the Microsoft Windows operating system. Utilizing the uniqueness of one's fingerprint features, Acer Bio-Protection Fingerprint Solution has incorporated protection against unauthorized access to your computer with centralized password management with Password Bank, easy music player launching with Acer MusicLaunch, secure Internet favorites via Acer MyLaunch, and fast application/website launching and login with Acer FingerLaunch, while Acer ProfileLaunch can launch up to three applications/websites from a single finger swipe. Acer Bio-Protection Fingerprint Solution also allows you to navigate through web browsers and documents using Acer FingerNav. With Acer Bio-Protection Fingerprint Solution, you can now enjoy an extra layer of protection for your personal computer, as well as the convenience of accessing your daily tasks with a simple swipe of your finger! For more information refer to the Acer Bio-Protection help files. Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the display box and then click the check box Extend my windows desktop onto this monitor. Finally, click Apply to confirm the new settings and click OK to complete the process. Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start All Programs and click on Acer GridVista. You may choose any one of the four display settings indicated below: 16 Chapter 1

27 Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. AcerGridVista is simple to set up: 1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar. 2. Drag and drop each window into the appropriate grid. 3. Enjoy the convenience of a well-organized desktop. NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Chapter 1 17

28 Hardware Specifications and Configurations Processor Item CPU type Core logic CPU package CPU core voltage Specification Griffin - Turionx2 / Athlonx2 for MS/Griffin - Athlonx2 / Sempron for Value NB/SB AMD M780M/SB700 Sig2 upga V~0.8V CPU Fan True Value Table DTS (degree C ) Fan Speed (rpm) Acoustic Level (dba) CPU DTS Throttling 50% point = 100C; /recover 85C BIOS Item Specification BIOS vendor Phoenix BIOS Version V0.19T1 BIOS ROM type Flash BIOS ROM size 2MB BIOS package ACPI 2.0 compliance with Intel Speed Step Support C1, C2, C3, C4, C6 and S3, S4 for mobile CPU Supported protocols Support ISIPP Support Acer UI Support multi-boot Suspend to RAM (S3)/Disk (S4) Various hot-keys for system control Support SMBUS 2.0, PCI2.3 Support PXE Support Y2K solution Support Win Flash Wake on LAN from S3 Wake on LAN form S4 in AC mode System information Support ASF 2.0 Support itpm (GM / PM Sku) Cache Item Cache controller Cache size System Memory Item Memory controller Specification CPU 1MB for Turionx2/Athlonx2, 512KB for Simpron Specification Built-in 18 Chapter 1

29 Item Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Memory module combinations Memory Combinations NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. Bluetooth Interface Item Chipset BCM2045 Data throughput 3Mbps Protocol IEEE Interface USB Connector type mini-usb Specification 0MB (no on-board memory) 2 sockets 2 GB 4G for 64bit OS (with two 2GB SODIMM) DDR 2 Synchronous DRAM 667/800 MHz You can install memory modules in any combinations as long as they match the above specifications. Slot 1 Slot 2 Total Memory 0MB 512MB 512MB 0MB 1024MB 1024MB 0MB 2048MB 2048MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 512MB 2048MB 2560MB 1024MB 0MB 1024MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 0MB 2048MB 2048MB 512MB 2560MB 2048MB 1024MB 3072MB 2048MB 2048MB 4096MB LAN Interface Item Specification LAN Chipset Broadcom BCM5764MKMLG Supports LAN protocol IEEE 802.3, 802.3u, 802.3ab, 802.3p LAN connector type RJ-45 LAN connector location RJ-45 (right-rear side on the system) Features Gigabit Ethernet Specification Chapter 1 19

30 Wireless Module b/g Item Chipset Data throughput Protocol Interface BCM Mbps b/g pci-e Specification Hard Disk Drive Interface Item Specification Vendor & Model Name Segate ST AS Segate ST AS Toshiba MK1246GSX Toshiba MK1652GSX Hitachi 5K K Capacity , 250 (MB) Bytes per sector Data heads , 4 or 3 Drive Format Disks , 2 Spindle speed (RPM) Performance Specifications Buffer size 8 MB 8 MB 8 MB 8 MB 8 MB Interface SATA SATA SATA SATA SATA Internal transfer rate (Mbits/ sec, max) ~ 730 typical 400 ~ 794 typical 674 ~ 775 I/O data / 3.0 transfer rate (Mbytes/ sec max) DC Power Requirements Voltage tolerance 5V ±5% 5V ±5% 5V ±5% 5V ±5% 5V ±5% 20 Chapter 1

31 Super-Multi Combo Module Item Specification Manufacturer and Model Sony DL 8X AD-7560S Toshiba DL 8X TS-L633A Type Drawer type Interface SATA Data Transfer Modes PIO Mode4 DMA Multiword Mode2 ULTRA DMA Mode2 Buffer Memory Size 2 MB Maximum Write Speed CD-R Max. 24X (3,600 KB/sec) DVD+RW Max 8X (10,800 KB/sec) Maximum Read Speed CD 3,600 KB/sec DVD 10,800 KB/sec Format Compatibility CD CD-DA (Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book Mode1 & 2) - Standard Data CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge) CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video Video-CD (White Book) - MPEG1 Video CD-R (Orange Book Part U) CD-RW & HSRW (Orange Book Part IV Volume1 & Volume2) Super Audio CD (SACD) Hybrid type US & US+ RW DVD DVD-ROM (Book 1.02), DVD-Dual DVD-Video (Book 1.1) DVD-R (Book 1.0, 3.9G) DVD-R (Book 2.0, 4.7G) - General & Authoring DVD+R (Version 1.0) DVD+RW DVD-RW (Non CPRM & CPRM) DVD±R Dual DVD-RAM Power Supply DC +5V / 1.3A Voltage Allowance DC +5V (5% (Operating), DC +5V(8% (Start Up)) Chapter 1 21

32 Combo Drive Module Item Specification Manufacturer and Model Sony NEC Optiarc BC-5500S-AR Type Drawer loading Interface SATA Data Transfer Modes PIO mode DMA Ultra DMA33 Buffer Memory Size 4.5 MB Maximum Write Speed 11 Mbytes/sec Maximum Read Speed 9 Mbytes/sec Formats Supported Read BD-Video (12cm, Single and Dual Layer), BD-ROM (12cm, Single and Dual Layer) DVD-Video (8cm/12cm, Single and Dual Layer), DVD-ROM (8cm/ 12cm, Single and Dual Layer), Multi-Boarder, Multi-Session CD Write CD-R Media (48x/40x/32x/24x/16x/8x) Mitsubishi (Verbatim), Taiyo- Yuden, Mitsui, Ricoh, Fuji film, Sony, Hitachi Maxell, Memorex, RITEK, CMC, P.V.C, JVC, SKC, ACER, Prime Disc, TDK CD-RW Media (10x/4x) Ricoh, Mitsubishi (Verbatim), ACER, OPTROM, Memorex, P.V.C, RITEK, CMC, LEADDATA, GigaStorage, Prodisc, Fornex, Samsung, Philips DVD Write DVD+R Media (16x/8x/4x/2.4x) Taiyo-Yuden, Mitsubishi (Verbatim), Ricoh, TDK DVD+R Double Layer Media (8x/2.4x) Mitsubishi (Verbatim) DVD+RW Media (8x/4x/2.4x) Mitsubishi (Verbatim), Ricoh, TDK DVD-R Media (16x/8x/4x/2x) Mitsubishi (Verbatim), TDK, Taiyo- Yuden, PVC, Fuji Film, Ritek DVD-R DL Media (8x/4x) Mitsubishi (Verbatim) DVD-RW Media (6x/4x/2x/1x) JVC, PVC, Mitsubishi (Verbatim), TDK DVD-RAM Ver2.2 Media (5x/3x/2x) Panasonic, Hitachi Maxell Power Supply +5V (DC) Voltage Allowance +5V (DC) ±5% Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Sampling rate Internal microphone Internal speaker / Quantity Specification Realtek ALC888S Onboard Stereo DAC support 16/20/24bit, ADC support 16/20bit Microsoft WLP3.02, Vista WaveRT, Dolby Home Theater DAC support 192Kbit, ADC support 96Kbit sample rate Analog Microphone*1 2W Internal speakers*2, Subwoofer*1 22 Chapter 1

33 Video Memory Chipset Memory size Item Specification RS780MN for UMA, M82ME-XT/M86ME for Discrete Up to 512MB for Discrete SKU USB Interface Item Specification Chipset AMD SB700 USB Compliancy Level Support USB 1.1 and 2.0 OHCI 5 OHCI and 2 EHCI controller Number of USB port Chipset support 12 port(4 external port on the system) Location 2 ports on the right side, 2 ports on the left side Serial port function control N/A System Board Major Chips Item Controller Core logic AMD RS780MN+SB700 VGA AMD RS780MN for UMA, M82ME-XT/M86ME for Discrete LAN Broadcom BCM5764MKMLG USB 2.0 SB700 embedded Super I/O controller N/A MODEM Foxconn T60M955 Bluetooth Broadcom 2045 Wireless b+g Foxconn XB63 and 4312 PCMCIA/ 5 in 1 Card Reader JMicron JMB385 Audio Codec Realtek ALC888S Keyboard Item Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Specification LPC interface 88-/89-/93-key Yes Plug USB keyboard to the USB port directly: Yes Battery 6 Cell Item Vendor & model name Sanyo & AS07B31 Sony & AS07B41 Specification Panasonic & AS07B51 Simplo & AS07B71 Battery Type Li-ion Li-ion Li-ion Li-ion Pack capacity 4500mAh 4500mAh 4500mAh 4500mAh Number of battery cell 6cell 6cell 6cell 6cell Package configuration 3S2P 3S2P 3S2P 3S2P Normal voltage 10.8V 11.1V 11.1V 11.1V Charge voltage 12.6V 12.6V 12.6V 12.6V Chapter 1 23

34 Battery 8 Cell Item Vendor & model name Sanyo & AS07B32 Sony & AS07B42 Specification Panasonic & AS07B52 Simplo & AS07B72 Battery Type Li-ion Li-ion Li-ion Li-ion Pack capacity 4800mAh 4800mAh 4800mAh 4800mAh Number of battery cell 8cell 8cell 8cell 8cell Package configuration 4S2P 4S2P 4S2P 4S2P Normal voltage 14.8V 14.8V 14.8V 14.8V Charge voltage 16.8V 16.8V 16.8V 16.8V LCD 15.4 Item Specification Vendor/model name Chimei N154I3-L03, Samsung LTN154AT01- A01, AUO B154EW08 V1(HW 3A), LG.Philips LP154WX4 Screen Diagonal (mm) 391 Active Area (mm) X Display resolution (pixels) 1280x (RGB) x 800 Pixel Pitch (H) x (V) Pixel Arrangement RGB vertical stripe Display Mode Normally white Typical White Luminance (cd/m 2 ) also called Brightness Luminance Uniformity Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Nominal Input Voltage VDD Typical Power Consumption (watt) Weight (without inverter) Physical Size (mm) Electrical Interface Support Color Viewing Angle (degree) Horizontal: Right/Left Vertical: Upper/Lower Temperature Range ( C) Operating Storage (shipping) 220 cd/m2 (Typ.5 point) 1.25 max. (5 points) 300 Min 400 typical Rising: 6 Falling: typ. 6.0 max.(without inverter) 500 typ. 525 max typ. x typ. x 6.1 max. 1 channel LVDS 262K colors (RGB 6-bit) 40/40 15/30 0 to to Chapter 1

35 LCD Camera Item Specification Vendor Bison Electronics Suyin Model Name BN30V4O7-010 CN0314-SN30-OV03-1 Type Fixed Fixed Dimension (L x W x H mm) W 9 * L 65 * H 5.3 mm 65* 9.0 * 5.30+/-0.20 mm Sensor Up to SXGA(1280x1024) size CMOS sensor OV7725 CMOS Sensor 350K Pixel Optical Size 1/4 inch F/2.0 Pixel Resolution 640(H) X 480(V) VGA 640 x 480 Pixel Size 6.0µm X 6.0µm 6.0µm x 6.0µm LCD Inverter Item Vendor & model name YEC YNV-C02G Brightness conditions N/A Input voltage (V) 9~20(V) Input current (ma) 0.08~0.6 Output voltage (V, rms) Typical 680Vrms Output current (ma, rms) 2.0~6.8 Output voltage frequency (k Hz) 45~70 Specification AC Adapter Item Specification Input rating 100~240Vac, 50~60Hz Maximum input AC current 1.7A Inrush current No damage Efficiency Meet EPA Energy Star level-4 requirement System Power Management ACPI mode Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) Power Management All devices in the system are turned off completely. OS initiated shutdown. All devices in the system are turned off completely. Individual devices such as the CPU and hard disc may be power managed in this state. CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super I/O Low Power mode Also called Hibernation Mode. System saves all system states and data onto the disc prior to power off the whole system. Chapter 1 25

36 26 Chapter 1

37 Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press F2 during POST (when Press <F2> to enter Setup message is prompted on the bottom of screen). Press F2 to enter setup. The default parameter of F12 Boot Menu is set to disabled. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to enabled. Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility. Navigating the BIOS Utility There are six menu options: Information, Main, Advanced, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the left and right arrow keys. To choose an item, use the up and down arrow keys. To change the value of a parameter, press F5 or F6. A plus sign (+) indicates the item has sub-items. Press Enter to expand this item. Press Esc while you are in any of the menu options to go to the Exit menu. In any menu, you can load default settings by pressing F9. You can also press F10 to save any changes made and exit the BIOS Setup Utility. NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models. Chapter 2 27

38 Information The Information screen displays a summary of your computer hardware information. PhoenixBIOS Setup Utility Information Main Advanced Security Power Boot AMD Exit CPU Type: CPU Speed: AMD Turion (tm) X2 Ultra Dual-Core Mobile ZM MHz HDD Model Name: Hitachi HTS542525K9SA00 -(PM) HDD Serial Number: BB0F00WDGS1K4C ATAPI Model Name: Slimtype DVD A DS8A2S -(PS) System BIOS Version: V1.01 VGA BIOS Version: V Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: B38E109DB F1 Help Select Item F5/F6 Change Item F9 Setup Default ESC Exit Select Menu Enter Select Submenu F10 Save and Exit NOTE: The system information is subject to different models. Parameter Description CPU Type This field shows the CPU type and speed of the system. CPU Speed This field shows the speed of the CPU. HDD Model Name This field shows the model name of HDD installed on primary IDE master. HDD Serial Number This field displays the serial number of HDD installed on primary IDE master. ATAPI Model Name This field shows the model name of the Optical device installed in the system. System BIOS Version Displays system BIOS version (MP models display BIOS ver. 1.01). VGA BIOS Version This field displays the VGA firmware version of the system. Serial Number This field displays the serial number of this unit. Asset Tag Number This field displays the asset tag number of the system. Product Name This field shows product name of the system. Manufacturer Name This field displays the manufacturer of this system. UUID Number Universally Unique Identifier (UUID) is an identifier standard used in software construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE). 28 Chapter 2

39 Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. PhoenixBIOS Setup Utility Information Main Advanced Security Power Boot AMD Exit Item Specific Help System Time [13:04:04] <Tab>, <Shift-Tab>, or System Date [04/30/2008] <Enter> selects field. System Memory Extended Memory Video Memory Quiet Boot Network Boot F12 Boot Menu 633 KB 4094 MB 256 MB [Enabled] [Enabled] [Enabled] F1 Help Select Item F5/F6 Change Item F9 Setup Default ESC Exit Select Menu Enter Select Submenu F10 Save and Exit NOTE: The screen above is for your reference only. Actual values may differ. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. The hours are displayed with 24- hour format. Format: HH:MM:SS (hour:minute:second) System Date Sets the system date. Format MM/DD/YYYY (month/day/year) System Memory This field reports the memory size of the system. N/A Memory size is fixed to 633 KB. Extended Memory This field reports the Extended Memory size. N/A Memory size is fixed to 4094 MB. Video Memory Shows the video memory size. N/A VGA Memory size =256 MB Quiet Boot Displays the logo screen while booting. Option: Enabled or Disabled Network Boot Enables, disables the system boot from LAN (remote server). Option: Enabled or Disabled F12 Boot Menu Enables, disables Boot Menu during POST. Option: Enabled or Disabled NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is because the user is not allowed to control the settings in these cases. Chapter 2 29

40 Advanced The Advanced screen allows the user to configure the various advanced BIOS options. IMPORTANT:Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values. If making settings to items on these pages causes your system to malfunction or prevents the system from booting, open BIOS and choose Load Optimal Defaults in the Exit menu to boot up normally. PhoenixBIOS Setup Utility Information Main Advanced Security Power Boot AMD Exit Item Specific Help Advanced Chipset Control Select options for ASF Configuration Advanced Chipset features. PS/2 Mouse [Auto Detec] IDE Controller [Disabled] SB Power Saving Feature: [Enabled] On chip SATA [Enabled] SATA Class ID [IDE-ACHI C] SATA IDE Combined mode [Disabled] PATA Channel Config [SATA as pr] ACHI ROM POST delay [Disabled] USB Host Controller: Legacy USB Support: Option ROM Placement Large Disk Access Mode: Installed O/S: Reset Configuration Data Processor Assisted Virtualization: [Enabled] [Enabled] [Disabled] [DOS] [Other] [No] [Enabled] F1 Help Select Item F5/F6 Change Item F9 Setup Default ESC Exit Select Menu Enter Select Submenu F10 Save and Exit The table below describes the items, menus, and submenus in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Submenu Items Advanced Chipset Control ASF Configuration Enter the Advanced Chipset Control menu. Advanced NB Options Advanced SB Options Enter the ASF Configuration menu. ASF OS Device Availability Minimum Watchdog Timeout BIOS Boot Timeout OS Boot Timeout Power-on wait time PS/2 Mouse Enable or Disable PS/2 Mouse port IRQ12. Option: Auto Detect, Enabled, or Disabled IDE Controller SB Power Saving Feature Configure the Integrated Local Bus IDE Controller. Enable SB Power Saving Feature. Option: Disabled, Both, or Primary Option: Enabled or Disabled 30 Chapter 2

41 Parameter Description Submenu Items On chip SATA Enable On chip SATA. Option: Enabled or Disabled SATA Class ID Select the SATA Class ID. Option: IDE-ACHI Class, HyperFlash Class, IDE-HyperFlash Class, IDE Native Mode, Raid Class, ACHI Class, or IDE Legacy Mode SATA IDE Combined mode Set SATA IDE Combined mode. Option: Disabled or Enabled PATA Channel Config ACHI ROM POST delay USB Host Controller Legacy USB Support Option ROM Placement Large Disk Access Mode Installed O/S Reset Configuration Data Processor Assisted Virtualization Set the SATA channel as Primary or Secondary channel. Select SATA option ROM POST delay. Enable or disable USB hardware. Enable support for Legacy Universal Serial Bus. Determines which peripheral devices can be booted. NOTE: Changes to this setting can cause the system to halt during boot. Set the Large Disk Access mode. Different O/S require different drive geometry representations. Select Other for UNIX, Novell NetWare, or other O/S. Set the most commonly used O/S on the system. Clear Extended System Configuration Data (ESCD) area. Enable the hardware visualization support. Option: SATA as primary or SATA as secondary Option: Disabled, 7, 6, 5, 4, 3, 2, or 1 second(s) delay Option: Enabled or Disabled Option: Enabled or Disabled Option: Disabled, Temporary, or E000 Extend Option: DOS or Other Option: Other, Win2000, WinMe, Win98, or Win95 Option: No or Yes Option: Enabled or Disabled. Chapter 2 31

42 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Information Main Advanced Security Power Boot AMD Exit Item Specific Help Supervisor Password Is Clear Supervisor Password User Password Is Clear controls acces to the HDD 0 Password Is HDD Password Frozen setup utility. It can be used to boot up when Set Supervisor Password [Enter] Password on boot is Set User Password [Enter] enabled. Power on Boot [Disabled] F1 Help Select Item F5/F6 Change Item F9 Setup Default ESC Exit Select Menu Enter Select Submenu F10 Save and Exit The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option Supervisor Password Is Shows the setting of the Supervisor password Clear or Set User Password Is Shows the setting of the user password. Clear or Set HDD 0 Password Is Shows the setting of the hard disk password. Frozen Set Supervisor Password Press Enter to set the supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter the Setup menu nor change the value of parameters. Set User Password Press Enter to set the user password. When user password is set, this password protects the BIOS Setup Utility from unauthorized access. The user can enter Setup menu only and does not have right to change the value of parameters. Password on Boot Defines whether a password is required or not while the events defined in this group happened. The following sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup. Disabled or Enabled NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don t forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it. 32 Chapter 2

43 Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: 2. Type a password in the Enter New Password field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the Confirm New Password field. IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. 3. Press Enter. After setting the password, the computer sets the User Password parameter to Set. 4. If desired, you can opt to enable the Password on boot parameter. 5. When you are done, press F10 to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: 1. Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press Enter. 3. Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to Clear. 4. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility. Chapter 2 33

44 Changing a Password 1. Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. 2. Type the current password in the Enter Current Password field and press Enter. 3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press Enter. After setting the password, the computer sets the User Password parameter to Set. 5. If desired, you can enable the Password on boot parameter. 6. When you are done, press F10 to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following. The password setting is complete after the user presses Enter. If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. 34 Chapter 2

45 Power The Power screen allows the user to configure CPU and power management options. PhoenixBIOS Setup Utility Information Main Advanced Security Power Boot AMD Exit Item Specific Help Enable ACPI (debug only): [Yes[ En/Disable ACPI BIOS High Precision Event Timer [Yes] (Advance Configuration and Power Interface) Debug only, remove this option for production. F1 Help Select Item F5/F6 Change Item F9 Setup Default ESC Exit Select Menu Enter Select Submenu F10 Save and Exit The table below describes the items, menus, and submenus in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option Enable ACPI (debug only) Enable or disable ACPI BIOS. Yes or No High Precision Event Timer Enable or disable HPET. Yes or No Chapter 2 35

46 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. PhoenixBIOS Setup Utility Information Main Advanced Security Power Boot AMD Exit Item Specific Help Boot priority order: Use < > or < > to 1. IDE0 : Hitachi HTS542525K9SA00- (S select a device, then 2. IDE1 : Slimtype DVD A DS8A2S- (S2 press <F6> to move it 3. PCI LAN: MBA v Slot 0600 up the List, or <F5> 4. USB HDD : to move it down the 5. USB FDD : list. Press <Esc> to 6. USB KEY : escape the menu. 7. USB CD/DVD ROM : F1 Help Select Item F5/F6 Change Item F9 Setup Default ESC Exit Select Menu Enter Select Submenu F10 Save and Exit 36 Chapter 2

47 AMD The AMD screen allows the user to configure memory, thermal management options, and device wakeup behavior. PhoenixBIOS Setup Utility Information Main Advanced Security Power Boot AMD Exit Item Specific Help CBS Options These options are PBS Options common to all platforms. F1 Help Select Item F5/F6 Change Item F9 Setup Default ESC Exit Select Menu Enter Select Submenu F10 Save and Exit Parameter Description Submenu Items CBS Options Manage common platform BIOS settings. Power Management Thermal Control DDR2 Memory & Memory Controller PBS Options Primary Display Parallel ATA On chip SATA USB Host Controller USB3 Controller Legacy USB Support OSC Support System Time Lag Workaround Thermal Fan Control Chapter 2 37

48 Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. PhoenixBIOS Setup Utility Information Main Advanced Security Power Boot AMD Exit Item Specific Help Exit Saving Changes Exit System Setup and Exit Discarding Changes save your changes to Load Setup Defaults CMOS. Discard Changes Save Changes F1 Help Select Item F5/F6 Change Item F9 Setup Default ESC Exit Select Menu Enter Select Submenu F10 Save and Exit The table below describes the parameters in this screen. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP item. Load previous values from CMOS for all SETUP items. Save Setup Data to CMOS. 38 Chapter 2

49 BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded. Fellow the steps below to run the Phlash. 1. Prepare a bootable diskette. 2. Copy the flash utilities to the bootable diskette. 3. Then boot the system from the bootable diskette. The flash utility has auto-execution function. Chapter 2 39

50 DOS Flash Utility Perform the following steps to use the DOS Flash Utility: 1. Press F2 during boot to enter the Setup Menu. 2. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position Execute the JALB028.BAT batch file from C:\JALB0_JALC0\BIOS\JALB028A to update BIOS. The flash process begins as shown. 4. In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. 5. Flash is complete when the message Flash programming complete displays. 40 Chapter 2

51 WinFlash Utility Perform the following steps to use the WinFlash Utility: 1. Double click the WinFlash executable. The Destination Directory screen displays. 2. Click Start. A warning screen displays. 3. Click OK to begin the update. A progress screen displays. 4. When the process is complete, close all programs and applications and reboot the system. Chapter 2 41

52 Removing HDD Passwords This section provide you with removing HDD/BIOS password method: Remove HDD Password: If you key in the wrong HDD password three time, HDD password error code displays on the screen. To reset the HDD password, perform the following steps: 1. From a DOS prompt, key in Unlock6.exe and press <Enter>. The Unlock6 program runs. 2. Select option 2, Upper case ASCII Code, and press <Enter>. 3. Make a note of one of the displayed passwords, for example XUSVE29, as shown. 4. Power off the system by holding down the power button for >4 seconds. 5. Reboot the system and key in the chosen password to unlock the HDD. 42 Chapter 2

53 Remove BIOS Password: If you key in wrong Supervisor Password for three time, System Disabled would display on the screen. See the image below. If you need to solve BIOS password locked problem, you can run BIOS_PW.EXE 1. Key in bios_pw Choose one upper-case string Reboot the system and key in qjjg9vy or 07yqmjd to BIOS user password. Chapter 2 43

54 44 Chapter 2

55 Removing BIOS Passwords: To clear the password, perform the following steps: 1. From a DOS prompt, Execute clnpwd.exe 2. Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determines whether the function is successful or not. Chapter 2 45

56 46 Chapter 2

57 Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components. Chapter 3 47

58 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. 4. Remove the battery pack. Disassembly Process The disassembly process is divided into the following stages: External module disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Main Screw List Screw Quantity Part Number M2.5*8 (NL) 15 M2.5*5 (NL) 22 M2.5*3 (NL) 2 M2*3 (NL) 36 M2.5*4 (NL) 2 M2*6 (NL) 4 M2*4-NI (NL) 5 M3*3 (NL) 4 M2*6.5 4 M2.5*5.0 2 M2.5* Chapter 3

59 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Screw List Step Screw Quantity Color Part No. Memory Cover M2.5*8 (NL) 4 Black HDD Cover M2*6 (NL) 2 Black WLAN Cover M2.5*8 (NL) 4 Black WLAN Module M2*3 (NL) 2 Black WLAN Bracket M2*3 (NL) 1 Black TV Tuner Module M2*3 2 Black HDD Carrier M3*3 (NL) 4 Silver ODD Module M2.5*5(NL) 1 Black ODD Bracket M2*3 (NL) 3 Black Chapter 3 49

60 Removing the Battery Pack 1. Turn computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2) Chapter 3

61 Removing the SD dummy card 1. Push the SD dummy card in to eject it. 2. Grasp the card and pull it out from the slot. Chapter 3 51

62 Removing the ExpressCard dummy card 1. Push the ExpressCard dummy card in to eject it. 2. Grasp the card and pull it out from the slot. 52 Chapter 3

63 Removing the Lower Covers 1. See Removing the Battery Pack on page See Removing the SD dummy card on page See Removing the ExpressCard dummy card on page Remove the two screws from the memory and WLAN bays and loosen the two captive HDD bay screws. Memory Cover WLAN Cover HDD Cover Step Size Quantity Screw Type Memory Cover M2.5*8 (NL) 1 HDD Cover M2.5*8 (NL) 2 WLAN Cover M2.5*8 (NL) 1 5. Carefully open the memory cover. Chapter 3 53

64 6. Remove the HDD cover as shown. 7. Remove the WLAN cover as shown. 54 Chapter 3

65 Removing the DIMM Modules 1. Remove the Battery Pack. See Removing the Battery Pack on page Remove the Memory Module cover See Removing the Lower Covers on page Push out the release latches on both sides of the DIMM socket to release the DIMM module. 4. Remove the DIMM module. 5. Repeat steps for the second DIMM module if present. Chapter 3 55

66 Removing the WLAN Module 1. See Removing the Battery Pack on page Remove the WLAN cover. See Removing the Lower Covers on page Disconnect the antenna cables from the WLAN board. 4. Move the antenna cables away and remove the two screws on the WLAN board to release the WLAN board. Step Size Quantity Screw Type WLAN Module M2*3 (NL) 2 56 Chapter 3

67 5. Detach the WLAN board from the WLAN socket. NOTE: When re-attaching the antenna to the WLAN board, make sure the cables are arranged under the WLAN bracket. Chapter 3 57

68 Removing the TV tuner Module 1. See Removing the Lower Covers on page Remove the securing screw, located on the WLAN bracket, and remove the bracket. NOTE: Move the antenna cables out of the way to allow for easier access. Step Size Quantity Screw Type WLAN Bracket M2*3 (NL) 1 2. Remove the adhesive strip to release the cable. NOTE: Do not throw away the adhesive strip it is necessary to secure the cable on the new module. 58 Chapter 3

69 3. Disconnect the cable from the TV tuner module. 4. Remove the two securing screws. Step Size Quantity Screw Type TV Tuner Module M2*3 (NL) 2 5. Remove the tv tuner module. Chapter 3 59

70 Removing the Hard Disk Drive Module 1. See Removing the Battery Pack on page Remove the HDD cover, See Removing the Lower Covers on page Use the mylar tab to slide and lift up the hard disk drive module to remove. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. 60 Chapter 3

71 4. Remove the four screws securing the hard disk to the carrier. Step Size Quantity Screw Type HDD Carrier M3*3 (NL) 4 5. Remove the HDD from the carrier. Chapter 3 61

72 Removing the Optical Drive Module 1. Remove the Battery Pack. See Removing the Battery Pack on page Remove the Memory cover. See Removing the Lower Covers on page Remove the screw securing the ODD module. Step Size Quantity Screw Type ODD Module M2.5*5(NL) 1 4. Grasp the front panel of the ODD and pull to remove from the main unit. 62 Chapter 3

73 5. Remove the three screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module. Step Size Quantity Screw Type ODD Bracket M2*3 (NL) 3 6. Insert a pin in the eject hole of the ODD to eject the ODD tray. 7. Press down on the locking catch to release the ODD cover and remove. Chapter 3 63

74 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Step Screw Quantity Color Part No. Switch Cover M2*3 (NL) 2 LCD Module M2.5*8(NL) 4 M2.5*5 (NL) 2 Upper Cover M2.5*8 (NL) 9 M2.5*5 (NL) 5 64 Chapter 3

75 Step Screw Quantity Color Part No. Finger Print Reader M2*3 (NL) 1 Upper Right Saddle M2*3 (NL) 2 Left Speaker Module M2.5*4 (NL) 2 Upper left Saddle M2.5*4 (NL) 2 Touch Pad Bracket M2*3 (NL) 2 ekey Board M2*3 (NL) 1 Switch Board M2.5*4 (NL) 1 Right Speaker Module M2.5*4 (NL) 2 TV Board M2.5*4 (NL) 2 USB Board M2.5*4 (NL) 2 Modem Module M2*3 (NL) 1 Subwoofer M2*3 (NL) 2 Mainboard M2.5*5 (NL) 2 Thermal Module M2*6.5 4 M2*L3 4 VGA Module M2*4-NI (NL) 2 Chapter 3 65

76 Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that only fingers are used to remove the Switch Cover. 1. See Removing the Battery Pack on page Locate and remove the three securing screws as shown. Step Size Quantity Screw Type Switch Cover M2*3(NL) 3 3. Turn the computer over and open the LCD module fully to expose the Switch Cover. 4. Lift the Switch Cover as shown, leftside first. 5. Lift the Switch Cover clear of the chassis. 66 Chapter 3

77 Removing the Keyboard 1. See Removing the Battery Pack on page Push down on the two latches securing the keyboard to the upper case. 3. Turn the keyboard over and pull back the securing latch to release the FFC. Chapter 3 67

78 Removing the Antenna WARNING:Do not attempt to pull the antenna cables under the WLAN bracket to prevent stripping of the cable. 1. See Removing the WLAN Module on page Remove the securing screw, located on the WLAN bracket, and remove the bracket. NOTE: Move the antenna cables out of the way to allow for easier access. 3. Remove the Antenna Cables from the securing guides as shown. 68 Chapter 3

79 4. Using one hand, pull the cables completely through the battery housing. NOTE: Do not remove the adhesive tape. 5. Push the cables through the chassis, then turn over the computer and pull them completely through. Chapter 3 69

80 Removing the LCD Module 1. Remove the Antenna. Remove the Antenna. See Removing the Antenna on page Remove the two securing screws from the bottom of the chassis. Step Size Quantity Screw Type LCD Module M2.5*8(NL) 2 3. Turn the computer over. Disconnect the LCD, MIC and back light cables from the top panel. LCD cable MIC cable Back light cable 70 Chapter 3

81 4. Remove the four securing screws (two on each side) connecting the LCD module. Step Size Quantity Screw Type LCD Hinges (Red call out) M2.5*6 (NL) 2 LCD Hinges (Blue call out) M2.5*10 (NL) 2 5. Carefully remove the LCD module from the chassis. Chapter 3 71

82 Removing the Upper Cover 1. Remove the LCD Module. See Removing the LCD Module on page Turn the computer over. Remove the nine screws on the bottom panel. Step Size Quantity Screw Type Upper Cover M2.5*10 (NL) 9 3. Turn the computer over. Remove the five screws on the top panel. Step Size Quantity Screw Type Upper Cover M2.5*4 (NL) 5 72 Chapter 3

83 4. Disconnect the seven cables from the mainboard as shown. A B C G F D E Disconnect A as shown. Release the securing latches and disconnect B as shown. Release the securing latches and disconnect C as shown. Release the securing latches and disconnect D as shown. Chapter 3 73

84 Release the securing latches and disconnect E as shown. Release the securing latches and disconnect F as shown. Release the securing latches and disconnect G as shown. 5. Remove the upper cover by lifting upward from the chassis, rear edge first. 74 Chapter 3

85 6. Turn the upper cover over. The upper cover appears as follows. Chapter 3 75

86 Removing the Finger Print Reader 1. See Removing the Upper Cover on page Remove the securing screw from the Finger Print Reader board, and ensure the FFC is free of the upper cover. Step Size Quantity Screw Type Finger Print Reader M2*3 (NL) 1 3. Remove the board bracket from the Upper Cover. 4. Using your fingers, gently lift the Finger Print Reader board from the Upper Cover. 76 Chapter 3

87 Removing the Upper Right Saddle 1. See Removing the Upper Cover on page Remove the two securing screws from the upper saddle. Step Size Quantity Screw Type Upper Right Saddle M2*3 (NL) 2 3. Grasp the upper saddle and lift up to remove. Chapter 3 77

88 Removing the Left Speaker Module 1. See Removing the Upper Cover on page Remove the two securing screws from the left speaker. Step Size Quantity Screw Type Left Speaker Module M2.5*4 (NL) 2 3. Grasp both ends of the mylar cover and carefully pull back to expose the speaker cable. 4. While holding the cover with one hand, pull back the speaker cable to remove it from the housing well. 78 Chapter 3

89 5. Remove the left speaker module as shown. Removing the Upper Left Saddle 1. See Removing the Upper Cover on page Pull back the mylar cover to expose the top securing screw. 3. Remove the bottom securing screw. 4. While holding the cover back, remove the top securing screw. Chapter 3 79

90 Step Size Quantity Screw Type Left Speaker Module M2.5*4 (NL) 2 5. Firmly lift and rotate the saddle counter-clockwise to remove, paying attention to the securing clip. Removing the Touch Pad Bracket 1. See Removing the Upper Cover on page Disconnect the Touch Pad FFC from the Touch Pad board. 3. Move the Finger Print Reader FFC cable out of the way to prevent damage, and pull back the securing foil on the bracket. 80 Chapter 3

91 4. Remove the two securing screws from the Touch Pad bracket. Step Size Quantity Screw Type Touch Pad Bracket M2*3 (NL) 2 5. Remove the Touch Pad bracket. IMPORTANT:The Touch Pad cannot be removed individually. To replace the Touch Pad, replace the entire Upper Cover. Chapter 3 81

92 Removing the Launch Board 1. See Removing the Upper Left Saddle on page Grasp the Launch Board and lift up to remove from the Upper Cover. Removing the Media Board 1. See Removing the Upper Left Saddle on page Pull the FFC out of the chassis. 3. Insert the FFC flush with the connector and press the locking lever down to secure. 4. Use a pry to lift the Media board out of the Upper Cover. 82 Chapter 3

93 IMPORTANT:Do not press on components to prevent damage. Removing the ekey Board 1. See Removing the Upper Right Saddle on page Turn the Upper Cover over and remove the FFC. 3. Remove the single screw Step Size Quantity Screw Type ekey Board M2*3 (NL) 1 Chapter 3 83

94 4. Pry the ekey board off the Upper Cover. 5. Grasp the board and gently pull the FFC through the Upper Cover. 84 Chapter 3

95 Removing the Switch Board 1. See Removing the Upper Cover on page Remove the single securing screw. Step Size Quantity Screw Type Switch Board M2.5*4 (NL) 1 3. Lift the switch board and FFC up and away from the upper cover. Chapter 3 85

96 Removing the Right Speaker Module 1. Remove the Upper Cover. See Removing the Upper Cover on page Remove the two securing screws from the speaker module. Step Size Quantity Screw Type Speaker M2.5*4 (NL) 2 3. Disconnect the speaker cable from the mainboard. 4. Pull the cable completely through the housing, and remove the speaker module. 86 Chapter 3

97 Removing the TV Board 1. See Removing the Upper Cover on page Disconnect the antenna and cable from the board. 3. Remove the two securing screws from the TV board. Step Size Quantity Screw Type TV Board M2.5*4 (NL) 2 4. Remove the TV board from the lower base. Chapter 3 87

98 Removing the Bluetooth Module 1. See Removing the Upper Cover on page Grasp the Bluetooth module and lift to remove. 3. Lift the Bluetooth module away from the base and disconnect the bluetooth cable. 88 Chapter 3

99 Removing the USB Board 1. See Removing the Upper Cover on page See Removing the Bluetooth Module on page Remove cable from the USB board. 4. Remove the two securing screws from the USB board and lift clear of the chassis. Step Size Quantity Screw Type USB board M2.5*4 (NL) 2 Chapter 3 89

100 Removing the Modem Module 1. See Removing the Upper Cover on page Remove securing screw from the modem module. Step Size Quantity Screw Type Modem Module M2*3 (NL) 1 3. Lift the module and disconnect the modem cable as shown in the following images. 90 Chapter 3

101 Removing the Subwoofer Module 1. See Removing the Upper Cover on page Disconnect the subwoofer cable as shown. 3. Remove the two securing screws from the subwoofer module and lift the subwoofer clear of the chassis. Step Size Quantity Screw Type Subwoofer M2*3 (NL) 2 Chapter 3 91

102 Removing the Main Board 1. See Removing the Battery Pack on page See Removing the Keyboard on page See Removing the LCD Module on page See Removing the Upper Cover on page Disconnect the three cables from the bottom right of the mainboard as shown. 6. Disconnect the two cables from the top right of the mainboard as shown. 92 Chapter 3

103 7. Remove the two securing screws from the Mainboard. Step Size Quantity Screw Type Mainboard M2.5*5 (NL) 2 8. Remove the main board, rightside first, as shown. 9. Lift the power jack clear of power port on the Lower Cover. Chapter 3 93

104 Removing the RJ-11 Port 1. See Removing the Upper Cover on page See Removing the Right Speaker Module on page See Removing the Main Board on page Remove the RJ-11 cable from its housing. 5. Using the tweezers to grasp the end of the cable to detach from the base. 6. Insert the tweezers in the RJ-11 port and push up to detach and lift the port from the base. 94 Chapter 3

105 Removing the Thermal Module 1. See Removing the Battery Pack on page See Removing the LCD Module on page See Removing the Upper Cover on page See Removing the Main Board on page Remove the eight securing screws from the Thermal Modules. Step Size Quantity Screw Type CPU Thermal Module (red callout) M2*6.5 4 VGA Thermal Module (blue callout) M2*L Disconnect the fan module cable from mainboard. Chapter 3 95

106 7. Lift the Thermal Module clear of the Mainboard. 96 Chapter 3

107 Removing the CPU 1. See Removing the Battery Pack on page See Removing the Upper Cover on page See Removing the Main Board on page See Removing the Thermal Module on page Using a flat screwdriver, turn the CPU socket latch counter-clockwise 180 to release the CPU. 6. Lift the CPU clear of the Mainboard. Chapter 3 97

108 Removing the VGA Module 1. See Removing the Battery Pack on page See Removing the Upper Cover on page See Removing the Main Board on page Remove the two securing screws from the VGA Module. Step Size Quantity Screw Type VGA Module M2*4-NI (NL) 2 5. The VGA module lifts automatically from the mainboard. Remove the VGA Module as shown. 98 Chapter 3

109 LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Step Screw Quantity Color Part No. LCD Bezel M2.5*5 (NL) 4 Black Inverter Board M2.5*5 (NL) 1 Black Camera Module M2*3 (NL) 2 Black Camera Board M2*3 (NL) 1 Black LCD Panel M2.5*5 (NL) 2 Black LCD Brackets M2*3 (NL) 8 Black Chapter 3 99

110 Removing the LCD Bezel 1. See Removing the Battery Pack on page See Removing the LCD Module on page Remove the two upper and two lower bezel screw caps. Remove the four securing screws from the LCD module. Step Size Quantity Screw Type LCD Bezel M2.5*5 (NL) 4 4. Lift up the bezel, topside first, and remove it from the LCD Module. 100 Chapter 3

111 Removing the Inverter Board 1. See Removing the Battery Pack on page See Removing the LCD Module on page See Removing the LCD Bezel on page Remove the securing tapes from the left and right sides of the Inverter board as shown. 5. Remove the two securing screws from the Inverter board and lift the board clear of the LCD Module. Step Size Quantity Screw Type Inverter Board M2.5*6 (NL) 2 Chapter 3 101

112 6. Disconnect the left and right Inverter board cables as shown. 102 Chapter 3

113 Removing the Camera Module 1. See Removing the Battery Pack on page See Removing the Lower Covers on page See Removing the WLAN Module on page See Removing the Keyboard on page See Removing the LCD Module on page See Removing the LCD Bezel on page Disconnect the Camera Module cable as shown. 8. Remove the two securing screws from the Camera Module bracket. Step Size Quantity Screw Type Camera Module bracket M2*3 (NL) 2 Chapter 3 103

114 9. Lift the Camera Module clear of the LCD Module. 10. Remove the securing screw from the camera board. Step Size Quantity Screw Type Camera Board M2*3 (NL) Remove the camera board from the bracket. 104 Chapter 3

115 Removing the LCD Panel 1. See Removing the Battery Pack on page See Removing the Lower Covers on page See Removing the WLAN Module on page See Removing the Keyboard on page See Removing the LCD Module on page See Removing the LCD Bezel on page Remove the two securing screws from the LCD Module. Step Size Quantity Screw Type LCD Panel M2.5*6 (NL) 2 8. Lift the LCD Panel clear of the LCD Module. Chapter 3 105

116 Removing the LCD Brackets and FPC Cable 1. See Removing the Battery Pack on page See Removing the Lower Covers on page See Removing the WLAN Module on page See Removing the Keyboard on page See Removing the LCD Panel on page Turn the LCD panel over to expose the rear. Disconnect the cable from the LCD Panel using the tab provided. 7. Grip the FPC cable and lift upward to detach the adhesive pads. 8. Remove the eight securing screws (four on each side) from the LCD Panel brackets. Step Size Quantity Screw Type LCD Brackets M2*3 NL 8 9. Remove the LCD brackets by pulling away from the LCD Panel. 106 Chapter 3

117 Removing the Antennas 1. See Removing the Battery Pack on page See Removing the Lower Covers on page See Removing the WLAN Module on page See Removing the LCD Panel on page Remove the strips holding the antenna cables in place. Ensure the cables are free from obstructions. 6. Remove the tabs securing the left and right antennas to the LCD module. 7. Remove the antenna cables and assembly from the LCD module. Chapter 3 107

118 Removing the MIC Module 1. See Removing the Battery Pack on page See Removing the Lower Covers on page See Removing the WLAN Module on page See Removing the LCD Panel on page Remove the strips holding the MIC Module cable in place. Ensure the cable is free from obstructions. 6. Remove the MIC cable and Module from the LCD module. 108 Chapter 3

119 LCD Module Reassembly Procedure Replacing the LCD Panel 1. Align the LCD brackets with the eight screw holes (four on each side) on the LCD Panel as shown. 2. Secure the LCD brackets to the LCD panel. 3. Turn the panel over. Insert the LCD Panel cable into the LCD Panel as shown. Chapter 3 109

120 4. Replace the MIC cable under the mylar tab strips, and replace the MIC as shown. Secure the cable by pressing down on the strips. 5. Replace the antenna cables and assembly. 6. Replace the tabs securing the left and right antennas to the LCD module. 7. Replace the strips holding the antenna cables in place. Ensure the cables are free from obstructions. 110 Chapter 3

121 8. Secure the cable by pressing down on the securing strip. 9. Replace the two securing screws on the LCD Module. 10. Replace the camera board in the bracket. 11. Replace the securing screw on the camera board. 12. Replace the Camera Module in the bottom cover. 13. Replace the two securing screws on the Camera Module bracket. Chapter 3 111

122 14. Connect the Camera Module cable as shown. 15. Connect the left and right Inverter board cables as shown. 16. Connect the left and right Inverter board cables as shown. 17. Replace the inverter board and secure with the two provided screws. 112 Chapter 3

123 18. Replace the securing tapes from the left and right sides of the Inverter board as shown. NOTE: Tuck the cables securely to prevent damage to the cables or module. Replacing the LCD Bezel 1. Align the edge of the bezel with the bottom cover and replace the LCD Module. 2. Replace the two upper and two lower bezel screw caps. Remove the four securing screws from the LCD module. Chapter 3 113

124 Main Module Reassembly Procedure Replacing the VGA Module 1. Insert the VGA Module as shown. 2. Replace the two securing screws on the VGA Module. Replacing the CPU 1. Carefully turn the mainboard upside down (CPU side up), and insert the CPU into the CPU bracket as shown. 2. Using a flat-tipped screw driver, lock the CPU in the socket as shown. 114 Chapter 3

125 Replacing the Thermal Module 1. Align and place the Thermal Module in the mounting as shown. 2. Connect the fan module cable to the mainboard. 3. Replace the eight securing screws from the Thermal Module. Replacing the RJ-11 Port 1. Insert the RJ-11 port into the base as shown. 2. Using the tweezers, grasp the end of the cable and press down to attach it to the base. Chapter 3 115

126 3. Replace the RJ-11 cable in its housing. 116 Chapter 3

127 Replacing the Mainboard 1. Replace the power jack in the Lower Cover. 2. Gently lower the mainboard, leftside first, on the lower base. Ensure the screw sockets are aligned. 3. Ensure that the Mainboard is face up (the Heatsink and CPU are not visible). Place the Mainboard in the chassis, rear edge first, and press down to install. Replace the two securing screws as shown. NOTE: Make sure the I/O ports are positioned correctly through the lower cover, and the screw sockets are visible through the mainboard. 4. Connect the two cables on the top right of the mainboard as shown. 5. Connect the three cables from the bottom right of the mainboard as shown. Chapter 3 117

128 Replacing Subwoofer Module 6. Locate the Subwoofer on the lower cover, and replace the two securing screws. 7. Connect the subwoofer cable as shown. Replacing the Modem Module 1. Connect the modem cable and locate it over the screw socket. 2. Insert module in mainboard. 118 Chapter 3

129 3. Replace the securing screw on the modem module. Replacing the USB Board 1. Angle the right side of the USB board into the lower base. Align the screw sockets and replace the two securing screws. 2. Replace the cable on the USB board. Chapter 3 119

130 Replacing the Bluetooth Board 1. While holding the Bluetooth module, connect the cable as shown. 2. Position the module over the aligning pins and insert in place. Replacing the TV Board 1. Angle the TV board into the lower base and lower into position. 2. Replace the two securing screws on the TV board. 3. Connect the antenna and single cable to the board. 120 Chapter 3

131 Replacing the Right Speaker Module 1. Replace the speaker module and insert the cable completely through the housing as shown. 2. Connect the speaker cable to the mainboard. Chapter 3 121

132 3. Replace the two securing screws on the speaker module. Replacing the Switch Board 1. Position the Switch Board over the screw socket. 2. Replace the single securing screw. Replacing the ekey Board 1. Insert the FFC through the Upper Cover. 122 Chapter 3

133 2. Insert the ekey board at an angle and press down to situate. 3. Replace the single screw 4. Turn the Upper Cover over and press the FFC down to secure in place. Chapter 3 123

134 Replacing the Media Board 1. Insert the Media Board into the lower cover. If necessary, use a pry to press the board in place. IMPORTANT:Do not press on components to prevent damage. 2. Insert the FFC flush with the connector and press the locking lever down to secure. 3. Insert the FFC through the chassis. 124 Chapter 3

135 Replacing the Upper Right Saddle 1. Insert the left edge into position and pivot the upper saddle in place. 2. Replace the two securing screws on the upper saddle. Chapter 3 125

136 Replacing the Launch Board 1. Insert the left edge of the Launch Board into place and pivot the board down in place. 2. Insert the saddle in place, taking care to locate it over the alignment pins. 3. Replace the two securing screws. 4. Replace the mylar cover to secure the saddle. Replacing the Finger Print Reader 1. Replace the Finger Print Reader board in the upper cover. 126 Chapter 3

137 2. Replace the bracket as shown. 3. Replace the single securing screw. Chapter 3 127

138 Replacing the Touch Pad Bracket IMPORTANT:The Touch Pad cannot be removed individually. To replace the Touch Pad, replace the entire Upper Cover. 1. Replace the Touch Pad bracket. 2. Replace the two securing screws from the Touch Pad bracket. 3. Replace the Finger Print reader FFC and secure with the adhesive strips. 4. Replace the Touch Pad FFC as shown. 128 Chapter 3

139 Replacing the Left Speaker Module 1. Align and replace the Speaker Module in the upper case. 2. Grasp both ends of the mylar cover to expose the housing. 3. Replace the speaker cable as shown. 4. While holding the mylar cover back with one hand, replace the speaker cable in its housing. 5. Replace the mylar cover to secure the cable. 6. Replace the two securing screws on the left speaker. Replacing the Upper Cover 1. Starting with the rear, align the upper cover with the lower cover, taking care to not force in place. Chapter 3 129

140 2. Connect the seven cables on the mainboard as shown. A B C G F D E 130 Chapter 3

141 3. Replace the five screws on the top panel. 4. Turn the computer over. Replace the nine screws on the bottom panel. Replacing the LCD Module 1. Carefully align the LCD module over the hinge sockets and lower the module into the chassis. Chapter 3 131

142 2. Replace the four securing screws (two on each side) securing the LCD module. 3. Connect the LCD, MIC and back light cables. LCD cable MIC cable Back light cable 132 Chapter 3

143 4. Turn the computer over and replace the two securing screws on the bottom of the chassis. Replacing the Antenna Cables Ensure that the three Antenna cables pass through the Mainboard and are accessible from the underside of lower cover. 1. Insert the Antenna Cables through the Upper Cover. Make sure they are accessible from the underside. 2. Pull the cables through. 3. Secure the cables in place as shown. 4. Place the cabling in the wiring conduit as shown. Chapter 3 133

144 Replacing the Keyboard 1. Align the FFC with the connector and press the latch down to secure. 2. Turn the keyboard over and press down to secure. Replacing the Switch Cover 1. Insert the left side of the switch cover and angle down in place. 2. Starting from the left, press down on the Switch Cover to secure. 3. Turn the computer over and replace the three securing screws. 134 Chapter 3

145 Replacing the TV Tuner Module 4. Replace the tv tuner module. 5. Replace the two securing screws. 6. Connect the cable to the TV tuner module. Chapter 3 135

146 7. Replace the adhesive strip to secure the cable. 8. Replace bracket and secure with provided screw. 136 Chapter 3

147 Replacing the WLAN Module 1. Insert the WLAN board into the WLAN socket. 2. Replace the two screws to secure the module. 3. Connect the two antenna cables to the module. Replacing the Hard Disk Drive Module 1. Place the HDD in the HDD carrier. 2. Replace the four screws to secure the carrier. Chapter 3 137

148 3. Insert the HDD, interface side first, until HDD firmly slides in place. Replacing the DIMM Modules NOTE: To replace DIMM Module 2, first remove DIMM Module 1. In this procedure, only DIMM Module 1 is shown. 1. Insert the DIMM Module flush with the connector and press down to lock in place. 138 Chapter 3

149 Replacing the ODD Module 1. With the ODD tray in the eject position, replace the ODD cover on the new ODD Module. 2. Press the cover into the tray, bottom edge first, to secure. 3. Turn the ODD over and replace the three securing screws. 4. Slide Module in chassis and press until Module is flush with chassis. 5. Replace the single screw to secure the Module. Chapter 3 139

150 Replacing the Lower Covers 1. Replace the Memory Cover. 2. Replace the single screw to secure in place. 3. Replace the WLAN Cover. 4. Replace the screw to secure in place. 5. Replace HDD Cover. 6. Replace the two screws to secure in place. 140 Chapter 3

151 Replacing the Express and SD Card Trays 1. Insert the Express Card and push into the slot until flush with the chassis cover. 2. Insert the SD Card and push into the slot until flush with the chassis cover. Chapter 3 141

152 142 Chapter 3

153 Chapter 4 Troubleshooting Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Use the following table with the verified symptom to determine which page to go to. Symptoms (Verified) Go To Power On Issue Page 144 No Display Issue Page 145 LCD Failure Page 147 Internal Keyboard Failure Page 147 Touchpad Failure Page 148 Internal Speaker Failure Page 148 Internal Microphone Failure Page 150 ODD Failure Page 152 Rightside USB Failure Page 155 Modem Failure Page 155 WLAN Failure Page 156 Acer EasyLaunch Button Failure Page 156 Acer MediaTouch Failure Page 157 Fingerprint Reader Failure Page 157 Thermal Unit Failure Page 158 HDTV Switch Failure Page 158 Other Functions Failure Page 159 Intermittent Failures Page 160 Undermined Failures Page If the Issue is still not resolved, see Online Support Information on page 193. Chapter 4 143

154 Power On Issue If the system doesn t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. 1. Check the power cable is properly connected to the computer and the electrical outlet. 2. Remove any extension cables between the computer and the outlet. 3. Remove any surge protectors between the computer and the electrical outlet. Plug the computer directly into a known good electrical outlet. 4. Disconnect the power and open the casing to check the Thermal Unit (see Thermal Unit Failure on page 158) and fan airways are free of obstructions. 5. Disable the power management settings in the BIOS to ensure they are not the cause of the problem (see Power on page 35). 6. Remove all external and non-essential hardware connected to the computer that are not necessary to boot the computer to the failure point. 7. Remove any recently installed software. 8. If the Issue is still not resolved, see Online Support Information on page Chapter 4

155 No Display Issue If the Display doesn t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn t display, perform the following actions one at a time to correct the problem. 1. Make sure that the internal display is selected. On this notebook model, switching between the internal display and the external display is done by pressing Fn+F5. Reference Product pages for specific model procedures. 2. Make sure the computer has power by checking at least one of the following occurs: Fans start up Status LEDs light up If there is no power, see Power On Issue on page Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds. Reconnect the power and reboot the computer. 4. Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5 (on this model). If the POST or video appears on the external display, see LCD Failure on page Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs. Restart the computer. If the computer boots correctly, add the devices one by one until the failure point is discovered. 6. Reseat the memory modules. 7. Remove the drives (see Disassembly Process on page 48). 8. If the Issue is still not resolved, see Online Support Information on page 193. Chapter 4 145

156 Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See Disassembly Process on page If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced. See Disassembly Process on page Adjust the brightness to its highest level. See the User Manual for instructions on adjusting settings. NOTE: Ensure that the computer is not running on battery alone as this may reduce display brightness. If the display is too dim at the highest brightness setting, the LCD is faulty and should be replaced. See Disassembly Process on page Check the display resolution is correctly configured: a. Minimize or close all Windows. b. If display size is only abnormal in an application, check the view settings and control/mouse wheel zoom feature in the application. c. If desktop display resolution is not normal, right-click on the desktop and select Personalize Display Settings. d. Click and drag the Resolution slider to the desired resolution. e. Click Apply and check the display. Readjust if necessary. 6. Roll back the video driver to the previous version if updated. 7. Remove and reinstall the video driver. 8. Check the Device Manager to determine that: The device is properly installed. There are no red Xs or yellow exclamation marks. There are no device conflicts. No hardware is listed under Other Devices. 9. If the Issue is still not resolved, see Online Support Information on page Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts. 11. If the Issue is still not resolved, see Online Support Information on page 193. Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information, perform the following actions one at a time to correct the problem. 1. If the computer is more than one year old, replace the CMOS battery. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices. If the BIOS settings are still lost, replace the cables. 4. If HDD information is missing from the BIOS, the drive may be defective and should be replaced. 5. Replace the Motherboard. 6. If the Issue is still not resolved, see Online Support Information on page Chapter 4

157 LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 147

158 Touchpad Failure If the Touchpad doesn t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 148 Chapter 4

159 Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. Navigate to Start Control Panel System and Maintenance System Device Manager. Check the Device Manager to determine that: The device is properly installed. There are no red Xs or yellow exclamation marks. There are no device conflicts. No hardware is listed under Other Devices. 3. Roll back the audio driver to the previous version, if updated recently. 4. Remove and reinstall the audio driver. 5. Ensure that all volume controls are set mid range: a. Click the volume icon on the taskbar and drag the slider to 50. Ensure that the volume is not muted. b. Click Mixer to verify that other audio applications are set to 50 and not muted. 6. Navigate to Start Control Panel Hardware and Sound Sound. Ensure that Speakers are selected as the default audio device (green check mark). NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices (clear by default). 7. Select Speakers and click Configure to start Speaker Setup. Follow the onscreen prompts to configure the speakers. 8. Remove and recently installed hardware or software. 9. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 10. Reinstall the Operating System. 11. If the Issue is still not resolved, see Online Support Information on page 193. Chapter 4 149

160 Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem. 1. Check that the microphone is enabled. Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab. 2. Right-click on the Recording tab and select Show Disabled Devices (clear by default). 3. The microphone appears on the Recording tab. 4. Right-click on the microphone and select Enable. 5. Select the microphone then click Properties. Select the Levels tab. 6. Increase the volume to the maximum setting and click OK. 7. Test the microphone hardware: a. Select the microphone and click Configure. b. Select Set up microphone. c. Select the microphone type from the list and click Next. d. Follow the onscreen prompts to complete the test. 8. If the Issue is still not resolved, see Online Support Information on page Chapter 4

161 HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the Windows Vista Startup Repair Utility: a. insert the Windows Vista Operating System DVD in the ODD and restart the computer. b. When prompted, press any key to start to the operating system DVD. c. The Install Windows screen displays. Click Next. d. Select Repair your computer. e. The System Recovery Options screen displays. Click Next. f. Select the appropriate operating system, and click Next. NOTE: Click Load Drivers if controller drives are required. g. Select Startup Repair. h. Startup Repair attempts to locate and resolve issues with the computer. i. When complete, click Finish. If an issue is discovered, follow the onscreen information to resolve the problem. 4. Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support. 5. Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that CD/DVD drive is set as the first boot device on the Boot menu. 6. Ensure all cables and jumpers on the HDD and ODD are set correctly. 7. Remove any recently added hardware and associated software. 8. Run the Windows Disk Defragmenter. For more information see Windows Help and Support. 9. Run Windows Check Disk by entering chkdsk /r from a command prompt. For more information see Windows Help and Support. 10. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 11. Replace the HDD. See Disassembly Process on page 48. Chapter 4 151

162 ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: Audio CDs do not play when loaded DVDs do not play when loaded Blank discs do not burn correctly DVD or CD play breaks up or jumps Optical drive not found or not active: Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem. 1. Reboot the computer and retry the operation. 2. Try an alternate disc. 3. Navigate to Start Computer. Check that the ODD device is displayed in the Devices with Removable Storage panel. 4. Navigate to Start Control Panel System and Maintenance System Device Manager. a. Double-click lde ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable. b. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable. 152 Chapter 4

163 c. Check that there are no yellow exclamation marks against the items in lde ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver. d. Check that there are no yellow exclamation marks against the items in DVD/CD-ROM drives. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver. e. If the exclamation marker is not removed from the item in the lists, try removing any recently installed software and retrying the operation. Discs Do Not Play If discs do not play when inserted in the drive, perform the following actions one at a time to correct the problem. 1. Check that the disc is correctly seated in the drive tray and that the label on the disc is visible. 2. Check that the media is clean and scratch free. 3. Try an alternate disc in the drive. 4. Ensure that AutoPlay is enabled: a. Navigate to Start Control Panel Hardware and Sound AutoPlay. b. Select Use AutoPlay for all media and devices. c. In the Audio CD and DVD Movie fields, select the desired player from the drop down menu. 5. Check that the Regional Code is correct for the selected media: IMPORTANT:Region can only be changed a limited number of times. After Changes remaining reaches zero, the region cannot be changed even Windows is reinstalled or the drive is moved to another computer. a. Navigate to Start Control Panel System and Maintenance System Device Manager. b. Double-click DVD/CD-ROM drives. c. Right-click DVD drive and click Properties, then click the DVD Region tab. d. Select the region suitable for the media inserted in the drive. Discs Do Not Burn Properly If discs can not be burned, perform the following actions one at a time to correct the problem. 1. Ensure that the default drive is record enabled: a. Navigate to Start Computer and right-click the writable ODD icon. Click Properties. b. Select the Recording tab. In the Desktop disc recording panel, select the writable ODD from the drop down list. c. Click OK. 2. Ensure that the software used for burning discs is the factory default. If using different software, refer to the software's user manual. Playback is Choppy If playback is choppy or jumps, perform the following actions one at a time to correct the problem. 1. Check that system resources are not running low: a. Try closing some applications. b. Reboot and try the operation again. 2. Check that the ODD controller transfer mode is set to DMA: a. Navigate to Start Control Panel System and Maintenance System Device Manager. b. Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. c. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK. Chapter 4 153

164 d. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem. 1. Restart the computer and press F2 to enter the BIOS Utility. 2. Check that the drive is detected in the ATAPI Model Name field on the Information page. NOTE: Check that the entry is identical to one of the ODDs specified in Hardware Specifications and Configurations on page Turn off the power and remove the cover to inspect the connections to the ODD. See Disassembly Process on page 48. a. Check for broken connectors on the drive, motherboard, and cables. b. Check for bent or broken pins on the drive, motherboard, and cable connections. c. Try an alternate cable, if available. If the drive works with the new cable, the original cable should be replaced. 4. Reseat the drive ensuring and all cables are connected correctly. 5. Replace the ODD. See Disassembly Process on page 48. Drive Read Failure If discs cannot be read when inserted in the drive, perform the following actions one at a time to correct the problem. 1. Remove and clean the failed disc. 2. Retry reading the CD or DVD. d. Test the drive using other discs. e. Play a DVD movie f. Listen to a music CD If the ODD works properly with alternate discs, the original disc is probably defective and should be replaced. 3. Turn off the power and remove the cover to inspect the connections to the ODD. See Disassembly Process on page 48. a. Check for broken connectors on the drive, motherboard, and cables. b. Check for bent or broken pins on the drive, motherboard, and cable connections. c. Try an alternate cable, if available. If the drive works with the new cable, the original cable should be replaced. 4. Replace the ODD. See Disassembly Process on page Chapter 4

165 USB Failure (Rightside) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 155

166 Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: EasyTouch Button Failure If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 156 Chapter 4

167 MediaTouch Button Failure If the Acer MediaTouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Fingerprint Reader Failure If the Fingerprint Reader fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 157

168 Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: HDTV Switch Failure If the HDTV Switch fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 158 Chapter 4

169 External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. 1. Try an alternative mouse. 2. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual. 3. If the mouse uses a USB connection, try an alternate USB port. 4. Try an alternative program to verify mouse operation. Reinstall the program experiencing mouse failure. 5. Restart the computer. 6. Remove any recently added hardware and associated software. 7. Remove any recently added software and reboot. 8. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 9. Run the Event Viewer to check the events log for errors. For more information see Windows Help and Support. 10. Roll back the mouse driver to the previous version if updated recently. 11. Remove and reinstall the mouse driver. 12. Check the Device Manager to determine that: The device is properly installed. There are no red Xs or yellow exclamation marks. There are no device conflicts. No hardware is listed under Other Devices. 13. If the Issue is still not resolved, see Online Support Information on page 193. Other Failures If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following general steps to correct the problem. Do not replace a non-defective FRUs: 1. Check Drive whether is OK. 2. Check Test Fixture is ok. 3. Swap M/B to Try. Chapter 4 159

170 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors. Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See Power On Issue on page 144.): 1. Power-off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. Power-on the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU: System board LCD assembly 160 Chapter 4

171 POST Codes Tables These tables describe the POST codes, functions, phases, and components for the POST. Chipset POST Codes The following table details the chipset POST codes and functions used in the POST. Code Beeps POST Routine Description 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I/O component 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control word during warm boot 13h Initialize PCI Bus Mastering devices 14h Initialize keyboard controller 16h BIOS ROM checksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h Test DRAM refresh 22h Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 512 KB base RAM 2Ch RAM failure on address line xxxx* 2Eh RAM failure on data bits xxxx* of low byte of memory bus 2Fh Enable cache before system BIOS shadow 30h RAM failure on data bits xxxx* of high byte of memory bus 32h Test CPU bus-clock frequency 33h Initialize Phoenix Dispatch Manager 36h Warm start shut down 38h Shadow system BIOS ROM 3Ah Autosize cache Chapter 4 161

172 Code Beeps POST Routine Description 3Ch Advanced configuration of chipset registers 3Dh Load alternate registers with CMOS values 42h Initialize interrupt vectors 45h POST device initialization 46h Check ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 58h Test for unexpected interrupts 59h Initialize POST display service 5Ah Display prompt Press F2 to enter SETUP 5Bh Disable CPU cache 5Ch Test RAM between 512 and 640 KB 60h Test extended memory 62h Test extended memory address lines 64h Jump to UserPatch1 66h Configure advanced cache registers 67h Initialize Multi Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode (SMM) area 6Ah Display external L2 cache size 6Bh Load custom defaults (optional) 6Ch Display shadow-area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Disable onboard Super I/O ports and IRQs 81h Late POST device initialization 82h Detect and install external RS232 ports 83h Configure non-mcd IDE controllers 84h Detect and install external parallel ports 85h Initialize PC-compatible PnP ISA devices 86h Re-initialize onboard I/O ports. 162 Chapter 4

173 Code Beeps POST Routine Description 87h Configure Motherboard Configurable Devices (optional) 88h Initialize BIOS Data Area 89h Enable Non-Maskable Interrupts (NMIs) 8Ah Initialize Extended BIOS Data Area 8Bh Test and initialize PS/2 mouse 8Ch Initialize floppy controller 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 Search for option ROMs. One long, two short beeps on checksum failure 99h Check for SMART Drive (optional) 9Ah Shadow option ROMs 9Ch Set up Power Management 9Dh Initialize security engine (optional) 9Eh Enable hardware interrupts 9Fh Determine number of ATA and SCSI drives A0h Set time of day A2h Check key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done - prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot (optional) B6h Check password (optional) B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear screen (optional) BFh Check virus and backup reminders C0h Try to boot with INT 19 C1h Initialize POST Error Manager (PEM) C2h Initialize error logging Chapter 4 163

174 Code Beeps POST Routine Description C3h Initialize error display function C4h Initialize system error handler C5h PnPnd dual CMOS (optional) C6h Initialize notebook docking (optional) C7h Initialize notebook docking late C8h Force check (optional) C9h Extended checksum (optional) D2h Unknown interrupt Code Beeps For Boot Block in Flash ROM E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment F7h Boot to Full DOS * If the BIOS detects error 2C, 2E, or 30 (base 512K RAM error), it displays an additional word-bitmap (xxxx) indicating the address line or bits that failed. For example, 2C 0002 means address line 1 (bit one set) has failed. 2E 1020 means data bits 12 and 5 (bits 12 and 5 set) have failed in the lower 16 bits. Note that error 30 cannot occur on 386SX systems because they have a 16 rather than 32-bit bus. The BIOS also sends the bitmap to the port-80 LED display. It first displays the check point code, followed by a delay, the high-order byte, another delay, and then the low-order byte of the error. It repeats this sequence continuously. 164 Chapter 4

175 Chapter 5 Jumper and Connector Locations Top View Item Description Item Description JLVDS1 LCD Connector JP13 FP/B Connector JP23 Acer backlight Connector JP27 Sub-Woofer Connector JP16 Power/B Connector JP9 USB/B Connector JP8 TV/B Connector JP10 Bluetooth Connector JP21 Fun/B Connector JMDC1 MDC Connector JP14 Media/B Connector JEXP1 Express Card Socket JP19 Speaker (Left) Connector JP17 BTN/B Connector JP20 Speaker (Right) Connector SW1 Touch pad (right) Button JP15 Internal Keyboard Connector SW2 Touch pad (left) Button JP7 Touch Pad Connector U10 South Bridge Chapter 5 165

176 Bottom View Item Description Item Description PJP1 AC-IN Connector JSATA2 HDD Connector JDOCK1 Dock Connector JMINI2 TV-Tuner Card Connector JRJ45 RJ45 Connector JMINI1 Wireless Card Connector JMXM1 MXM Board Connector JSATA1 ODD Connector JCRT1 CRT Connector JDIMM2 Memory DIMM2 Connector JHDMI1 HDMI Connector JDIMM1 Memory DIMM1 Connector JUSB1 USB Connector PJP2 Battery Connector JUSB2 USB Connector JCPU1 CPU Socket JLINE1 Line-In Jack U25 North Bridge JMIC1 MIC-In Jack U37 Volume control wheel JHP1 Head-Phone Connector IR1 IR receiver JREAD1 Card Reader Socket 166 Chapter 5

177 Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire Aspire 5530 provide one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description J1 Item Description Clear CMOS Jumper Steps for Clearing BIOS Password Check If users set BIOS Password (Supervisor Password and/or User Password) for a security reason, BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu. However, once it is necessary to bypass the password check, users need to short the HW Gap to clear the password by the following steps: Power Off a system, and remove HDD, AC and Battery from the machine. Open the back cover of the machine, and find out the HW Gap on M/B as picture. Use an electric conductivity tool to short the two points of the HW Gap. Plug in AC, keep the short condition on the HW Gap, and press Power Button to power on the system till BIOS POST finish. Then remove the tool from the HW Gap. Restart system. Press F2 key to enter BIOS Setup menu. If there is no Password request, BIOS Password is cleared. Otherwise, please follow the steps and try again. NOTE: The steps are only for clearing BIOS Password (Supervisor Password and User Password). Chapter 2 167

178 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. BIOS Recovery Hotkey: The system provides a function hotkey: Fn+Esc, for enable BIOS Recovery process when system is powered on during BIOS POST. To use this function, it is strongly recommended to have the AC adapter and Battery present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot Block. Steps for BIOS Recovery by Crisis Disk: Before doing this, one Crisis Diskette should be prepared ready in hand. The Crisis Diskette could be made by executing the Crisis Disk program in another system with Windows XP OS. Follow the steps below: 1. Power Off failed system. 2. Attach a USB floppy drive to the failed system. 3. Copy jalb028.wph to tool's folder and rename it as BIOS.wph. 4. Execute wincris.exe to start the Crisis Disk Build. 5. Select Removable and click Start. 6. Select Format Disk and click Start. 168 Chapter 5

179 A progress screen displays. 7. The following message displays when the Crisis Diskette is created successfully. 8. Click OK to complete the process. 9. Insert the Crisis Disk in to the USB floppy drive attached to the BIOS flash failed system. 10. In the power-off state, press and hold Fn+Esc then press the Power button. The system powers on and the Crisis BIOS Recovery process begins. BIOS Boot Block begins restoring the BIOS code from the Crisis floppy disk to BIOS ROM on the failed systems. When the Crisis flash process is finished, the system restarts with a workable BIOS. Update to the latest version BIOS for the system using the regular BIOS flashing process. Chapter 2 169

180 170 Chapter 5

181 Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it. Chapter 6 171

182 Aspire 5530 Exploded Diagrams Discrete SKU Item Description Part Number 1 Heat Pad 2 Strip Cover 3 F/P Board Bracket 4 F/P Board Module 5 Upper Case with F/P Reader 6 Mainboard 7 Thermal Unit with Fan Module 8 HDMI Module 9 Lower Case 10 Thermal Module 11 CPU 12 Heat Pad 172 Chapter 6

183 UMA SKU Item Description Part Number 1 Heat Pad 2 Strip Cover 3 F/P Board Bracket 4 F/P Board Module 5 Upper Case with F/P Reader 6 Mainboard 7 Fan Module 8 HDMI Module 9 Lower Case 10 Thermal Module 11 CPU 12 Heat Pad Chapter 6 173

184 Aspire 5530 FRU List Category Description Part Number Adapter ADAPTER 65W 3PIN DELTA SADP-65KB DFA ADAPTER 65W 3PIN DELTA SADP65KB BFJA ADAPTER 65W 3PIN LITE-ON PA AC ADAPTER 65W 3PIN HIPRO AC-OK065B13 ADAPTER 90W 3PIN DELTA ADP-90SB BBEA ADAPTER 90W 3PIN DELTA ADP90SB BBEN ADAPTER 90W 3PIN LITE-ON PA AR ADAPTER 90W 3PIN HIPRO AC-OL093B13P Battery BATTERY 6CELL 2.2AH SANYO SA SA 3S2P 4.4AH BATTERY 6CELL 2.2AH SONY SY SY 3S2P 4.4AH BATTERY 6CELL 2.2AH SIMPLO SP PA 3S2P 4.4AH BATTERY 6CELL 2.2AH PANASONIC PA PA 3S2P 4.4AH BATTERY 8CELL 2.4AH SANYO SA SA 4S2P 4.8AH BATTERY 8CELL 2.4AH PANASONIC PA PA 4S2P 4.8AH BATTERY 8CELL 2.4AH SIMPLO SP PA 4S2P 4.8AH BATTERY 8CELL 2.4AH SONY SY SY 4S2P 4.8AH Board MODEM CARD MODEM CARD-AUS BLUE TOOTH TV TUNER WLAN CARD FOXCONN T60H (FW-06) 54M XB63 WLAN CARD FOXCONN T77H MBPS BCM4312 VGA BOARD-M86ME 174 Chapter 6

185 Category Description Part Number USB BOARD TV BOARD W/RF TV BOARD W/O RF MEDIA BOARD FINGER PRINT BOARD POWER BOARD FUNCTION BOARD BUTTON BOARD HDMI BOARD-UMA Cable RJ11 CABLE BLUE TOOTH CABLE USB CABLE Chapter 6 175

186 Category Description Part Number TV BOARD CABLE MEDIA BOARD FFC ANTENNA-R ANTENNA-L T/P FFC POWER CORD US 3 PIN POWER CORD EU 3 PIN POWER CORD AUS 3 PIN POWER CORD UK 3 PIN POWER CORD CHINA 3 PIN POWER CORD SWISS 3 PIN POWER CORD ITALIAN 3 PIN POWER CORD DENMARK 3 PIN POWER CORD JP 3 PIN POWER CORD SOUTH AFRICA 3 PIN POWER CORD KOERA 3 PIN POWER CORD ISRAEL 3 PIN POWER CORD INDIA 3 PIN POWER CORD TWN 3 PIN POWER CORD ARGENTINA 3 PIN 27.TAVV TAVV TAVV TAVV TAVV TAVV TAVV TAVV TAVV TAVV TAVV TAVV TAVV TAVV Chapter 6

187 Assembly Category Description Part Number STRIP COVER UPPER CASE ASSY W/FP UPPER CASE ASSY W/O FP T/P BRACKET LOWER CASE ASSY W/TV LOWER CASE ASSY W/OTV UPPER SADDLE-R UPPER SADDLE-L MINI PCI BRACKET-L FINGER PRINT BOARD BRACKET EXPRESS DUMMY CARD SD DUMMY CARD Chapter 6 177

188 Category Description Part Number RAM DOOR HDD DDOR MINI PCI DOOR CPU ODD DVD SUPER MULTI DRIVE PIONEER DVR-TD08RS 0FA DVD SUPER MULTI DRIVE TSST TS-L633A 0FA DVD SUPER MULTI DRIVE PANASONIC UJ-870S 0FA DVD SUPER MULTI DRIVE HLDS GSA-T50N 0FA DVD SUPER MULTI DRIVE SONY AD-7560S 0FA DVD SUPER MULTI DRIVE PLDS DS-8A2S 0FA ODD BEZEL-SUPER MULTI ODD BRACKET BLUE RAY DRIVE SONY BC-5500S AR 0FA ODD BEZEL-BR ODD BRACKET 178 Chapter 6

189 HDD Category Description Part Number HDD SATA 120G 5400RPM HGST HTS542512K9SA00 0FA HDD SATA 120G 5400RPM TOSHIBA MK1246GSX 0FA HDD SATA 120G 5400RPM SEAGATE ST AS 0FA HDD SATA 120G 5400RPM WD WD1200BEVS-22UST0 0FA HDD SATA 160G 5400RPM HGST HTS542516K9SA00 0FA HDD SATA 160G 5400RPM HGST HTS543216L9A300 0FA HDD SATA 160G 5400RPM TOSHIBA MK1646GSX 0FA HDD SATA 160G 5400RPM TOSHIBA MK1652GSX 0FA HDD SATA 160G 5400RPM SEAGATE ST AS 0FA HDD SATA 160G 5400RPM SEAGATE ST AS 0FA HDD SATA 160G 5400RPM WD WD1600BEVS-22ZCT0 HDD SATA 250G 5400RPM HGST HTS542525K9SA00 0FA HDD SATA 250G 5400RPM TOSHIBA MK2546GSX 0FA HDD SATA 250G 5400RPM SEAGATE ST AS 0FA HDD SATA 250G 5400RPM WD WD2500BEVS-22UST0 0FA HDD SATA 320G 5400RPM WD WD3200BEVT-22ZCT0 0FA HDD SATA 320G 5400RPM HGST HTS543232L9A300 0FA HDD SATA 320G 5400RPM SEAGATE ST AS 0FA HDD CARRIER Chapter 6 179

190 Category Description Part Number Keyboard KEYBOARD INTE(UI) BLACK AS KEYBOARD ARE BLACK AS KEYBOARD BE BLACK AS KEYBOARD BZ BLACK AS KEYBOARD CF BLACK AS KEYBOARD CH BLACK AS KEYBOARD CZ BLACK AS KEYBOARD DM BLACK AS KEYBOARD NL BLACK AS KEYBOARD FR BLACK AS KEYBOARD GR BLACK AS KEYBOARD GK BLACK AS KEYBOARD HG BLACK AS KEYBOARD IT BLACK AS KEYBOARD KO BLACK AS KEYBOARD NW BLACK AS KEYBOARD PO BLACK AS KEYBOARD RU BLACK AS KEYBOARD SA/CR BLACK AS KEYBOARD SV BLACK AS KEYBOARD SP BLACK AS KEYBOARD SD/FN BLACK AS KEYBOARD SW BLACK AS KEYBOARD TI BLACK AS KEYBOARD TR BLACK AS KEYBOARD UK BLACK AS KEYBOARD HB BLACK AS KEYBOARD JP BLACK AS KEYBOARD ND BLACK AS KEYBOARD AR/FR BLACK AS KEYBOARD CB BLACK AS LCD Display LCD PANEL G 15.4" WXGA AUO B154EW08 V1 3A LCD PANEL G 15.4" WXGA CMO N154I3-L03 LCD PANEL G 15.4" WXGA LG LP154WX4-TLB4 LCD PANEL G 15.4" WXGA SEC LTN154AT01-A01 INVERTER LCD CABLE 180 Chapter 6

191 Category Description Part Number LCD COVER LCD BEZEL LCD BRACKET-R LCD BRACKET-L CAMERA MODULE-0.3M CAMERA BRACKET SCREW PAD Mainboard MB ASSY-UMA MB ASSY-DIS THERMAL PAD-L THERMAL PAD-S Chapter 6 181

192 Category Description Part Number Memory RAM 512MB DDRII 667 NANYA NT512T64UH8B0FN-3C RAM 512MB DDRII 667 SAMSUNG M470T6464QZ3-CE6 RAM 512MB DDRII 667 SAMSUNG M470T6554EZ3-CE6 RAM 512MB DDRII 667 HYNIX HYMP164S64CP6-Y5 RAM 1G DDRII 667 NANYA NT1GT64U8HB0BN-3C RAM 1G DDRII 667 HYNIX HYMP112S64CP6-Y5 RAM 1G DDRII 667 SAMSUNG M470T2864QZ3-CE6 RAM 1G DDRII 667 SAMSUNG M470T2864DZ3-CE6 RAM 2G DDRII 667 MICRON MT16HTF25664HY-667E1 RAM 2G DDRII 667 HYNIX HYMP125S64CP8-Y5 RAM 2G DDRII 667 SAMSUNG M470T5663QZ3-CE6 Heatsink CPU THERMAL MODULE-DIS CPU THERMAL MODULE-UMA Speaker SPEAKER-R SPEAKER-L SUB WOOFER MIC SET Misc VGA MYLAR NAME PLATE-AS5530 NAME PLATE-AS Chapter 6

193 Category Description Part Number Accessories RUBBER FOOT-L RUBBER FOOT-S DVB-T ANTENNA SMB-PAL CONNECTOR PAL-F CONNECTOR Screw List Category Description Part Number SCREW SCREW M2.5X4(NL) SCREW SCREW M2.5X6(NL) SCREW SCREW M2.5X10(NL) SCREW SCREW M 2D 2.5L K 4.05D NI NL SCREW SCREW M2D 3.0L K 8.0D(Ni) SCREW SCREW M2X3(NL) SCREW SCREW M2X5(Ni-NL) SCREW SCREW M3.0D 3.0L K 4.9D(Ni) SCREW SCREW CPU_THERMAL_SCREW_ASSY SCREW SCREW M2.0D 3L K 5D(Ni) SCREW SCREW F 4# 5L K 4.5D ZK NL +CR3+ Chapter 6 183

194 Appendix A Model Definition and Configuration Aspire 5530 Series Model RO Country Acer Part no Description CPU LCD DIMM 1 DIM M2 HDD 1 (GB) ODD Wireless LAN Bluetooth Finger Print AS553 0G702 G2 5Mi PA USA LX.AR V0X.0 01 AS5530G702G 25Mi VHP32ATUS1 MC 82MEXTHM2 56CO 2*1G/ 250/6L/5R/ CB_bg_FP_0. 3D_HG_EN32 ATRM 70 N15.4 WXGA G8 SO1 GBII6 SO1 GBII 6 N250 GB5.4 KS NSM8 XS 3rd WiFi BG N AES16 10 AS553 0G702 G2 5Mi PA Canada LX.AR V0X.0 02 AS5530G702G 25Mi VHP32ATCA2 MC 82MEXTHM2 56CO 2*1G/ 250/6L/5R/ CB_bg_FP_0. 3D_HG_FR31 ATRM 70 N15.4 WXGA G8 SO1 GBII6 SO1 GBII 6 N250 GB5.4 KS NSM8 XS 3rd WiFi BG N AES16 10 AS553 0G702 G2 5Mi PA ACLA- Portuguese LX.AR V0X.0 03 AS5530G702G 25Mi EM VHP32ATXC1 MC 82MEXTHM2 56CO 2*1G/ 250/6L/5R/ CB_bg_FP_0. 3D_HG_XC22 ATRM 70 N15.4 WXGA G8 SO1 GBII6 SO1 GBII 6 N250 GB5.4 KS NSM8 XS 3rd WiFi BG N AES16 10 AS553 0G702 G2 5Mi PA ACLA- Spanish LX.AR V0X.0 04 AS5530G702G 25Mi EM VHP32ATEA1 MC 82MEXTHM2 56CO 2*1G/ 250/6L/5R/ CB_bg_FP_0. 3D_HG_ES22 ATRM 70 N15.4 WXGA G8 SO1 GBII6 SO1 GBII 6 N250 GB5.4 KS NSM8 XS 3rd WiFi BG N AES16 10 AS553 0G702 G2 5Mi PA ACLA- Spanish LX.AR V0X.0 05 AS5530G702G 25Mi EM VHP32ATEA3 MC 82MEXTHM2 56CO 2*1G/ 250/6L/5R/ CB_bg_FP_0. 3D_HG_ES22 ATRM 70 N15.4 WXGA G8 SO1 GBII6 SO1 GBII 6 N250 GB5.4 KS NSM8 XS 3rd WiFi BG N AES16 10 AS553 0G823 G3 2Bi PA ACLA- Spanish LX.AR V0X.0 09 AS5530G823G 32Bi EM VHP32ATEA1 MC 82MEXTHM2 56CO 2G+1G/ 320/BT/8L/5R/ CB_bg_FP_0. 3D_HG_ES22 ATUZ M82 N15.4 WXGA G8 SO2 GBII6 SO1 GBII 6 N320 GB5.4 KS NBD C B2XS 3rd WiFi BG BT 2.0 AES16 10 Model RO Country Acer Part no Description CPU LCD DIMM 1 DIM M 2 HDD 1 (GB) ODD Wireless LAN Bluetooth Finger Print Appendix A 184

195 Model RO Country Acer Part no Description CPU LCD DIMM 1 DIM M2 HDD 1 (GB) ODD Wireless LAN Bluetooth Finger Print AS553 0G823 G3 2Bi PA ACLA- Spanish LX.AR V0X.0 10 AS5530G823G 32Bi EM VHP32ATEA3 MC 82MEXTHM2 56CO 2G+1G/ 320/BT/8L/5R/ CB_bg_FP_0. 3D_HG_ES22 ATUZ M82 N15.4 WXGA G8 SO2 GBII6 SO1 GBII 6 N320 GB5.4 KS NBD C B2XS 3rd WiFi BG BT 2.0 AES16 10 AS553 0G823 G3 2Bi PA USA LX.AR V0X.0 06 AS5530G823G 32Bi VHP32ATUS1 MC 82MEXTHM2 56CO 2G+1G/ 320/BT/8L/5R/ CB_bg_FP_0. 3D_HG_EN32 ATUZ M82 N15.4 WXGA G8 SO2 GBII6 SO1 GBII 6 N320 GB5.4 KS NBD C B2XS 3rd WiFi BG BT 2.0 AES16 10 AS553 0G823 G3 2Bi PA ACLA- Portuguese LX.AR V0X.0 07 AS5530G823G 32Bi EM VHP32ATXC1 MC 82MEXTHM2 56CO 2G+1G/ 320/BT/8L/5R/ CB_bg_FP_0. 3D_HG_XC22 ATUZ M82 N15.4 WXGA G8 SO2 GBII6 SO1 GBII 6 N320 GB5.4 KS NBD C B2XS 3rd WiFi BG BT 2.0 AES16 10 AS553 0G823 G3 2Bi PA Canada LX.AR V0X.0 08 AS5530G823G 32Bi VHP32ATCA2 MC 82MEXTHM2 56CO 2G+1G/ 320/BT/8L/5R/ CB_bg_FP_0. 3D_HG_FR31 ATUZ M82 N15.4 WXGA G8 SO2 GBII6 SO1 GBII 6 N320 GB5.4 KS NBD C B2XS 3rd WiFi BG BT 2.0 AES16 10 AS553 0G701 G2 5Mi TW N GCTWN LX.AR V0X.0 11 AS5530G701G 25Mi VHP32ATTW 1 MC 82MEXTHM2 56CO 1*1G/ 250/BT/8L/5R/ CB_bg_FP_0. 3D_HG_TC11 ATRM 70 N15.4 WXGA G8 SO1 GBII6 N N250 GB5.4 KS NSM8 XS 3rd WiFi BG BT 2.0 AES16 10 AS553 0G702 G2 5Mi AA P Japan LX.AR V0X.0 12 AS5530G702G 25Mi VHP32AJP1 MC 82MEXTHM2 56CO 2*1G/ 250/BT/6L/5R/ CB_bg_FP_0. 3D_HG_JA11 ATRM 70 N15.4 WXGA G8 SO1 GBII6 SO1 GBII 6 N250 GB5.4 KS NSM8 XS 3rd WiFi BG BT 2.0 AES16 10 AS553 0G702 G2 5Mi AA P Thailand LX.AR V0X.0 13 AS5530G702G 25Mi EM VHP32ATTH1 MC 82MEXTHM2 56CO 1*2G/ 250/BT/8L/5R/ CB_bg_FP_0. 3D_HG_TH22 ATRM 70 N15.4 WXGA G8 SO2 GBII6 N N250 GB5.4 KS NSM8 XS 3rd WiFi BG BT 2.0 AES16 10 AS553 0G701 G2 5Mi TW N GCTWN LX.AR V0X.0 14 AS5530G701G 25Mi VHP32ATTW 1 MC 82MEXTHM2 56CO 1*1G/ 250/BT/6L/5R/ CB_bg_FP_0. 3D_HG_TC11 ATRM 70 N15.4 WXGA G8 SO1 GBII6 N N250 GB5.4 KS NSM8 XS 3rd WiFi BG BT 2.0 AES Appendix A

196 Appendix A 186

197 Appendix B Test Compatible Components This computer s compatibility is tested and verified by Acer s internal testing department. All of its system functions are tested under Windows XP Home, Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 5530 series Compatibility Test Report released by the Acer Mobile System Testing Department. Appendix B 187

198 Microsoft Windows Vista Environment Test With Fingerprint Reader SKU Vendor Type Description Adapter Test DELTA 90W Adapter DELTA 90W 1.7x5.5x11 ADP-90SB BBEA LF level 4 DELTA 90W-DE Adapter DELTA 90W 1.7x5.5x11 ADP-90SB BBEN (for OBL Spec.) LV4 LF Audio Codec Test Realtek ALC888S Battery Test SANYO 6CELL2.2 Battery SANYO AS-2007B Li-Ion 3S2P SANYO 6 cell 4400mAh Main COMMON Normal Type SANYO 8CELL2.4 Battery SANYO AS-2007B Li-Ion 4S2P SANYO 8 cell 4800mAh Main COMMON Bluetooth Test Foxconn BT 2.0 Foxconn Bluetooth FOX_BRM_2.0 F/W 300 Camera Test Suyin 0.3M DV Suyin 0.3M DV Camellia_2 Card Reader Test For all 5 in 1-Build in 5 in 1-Build in MS, MS Pro, SD, SC, XD Card Bus 1 Test JMicron JMB385 JMicron JMB385 Card Reader: SD/MMC/MS/MS Duo/MS- HG (1/4/8-bit) & xd (PCI Express) CPU Test AMD AAQL60 CPU AMD Athlon64X2 QL60 PGA 1.9G 1M W Griffin B1 AMD ATRM70 CPU AMD TurionX2 RM70 PGA 2.0G 1M W Griffin B1 AMD ATUZM80 CPU AMD TurionX2 ZM80 PGA 2.1G 2M W Griffin B1 AMD ATUZM82 CPU AMD TurionX2 ZM82 PGA 2.2G 2M W Griffin B1 AMD ATUZM84 CPU AMD TurionX2 ZM84 PGA 2.3G 2M W Griffin B1 AMD ATUZM86 CPU AMD TurionX2 ZM86 PGA 2.4G 2M W Griffin B1 Fingerprint Reader Test Authentec AES1610 Authentec AES1610 HDD Test TOSHIBA N120GB5.4KS HDD TOSHIBA 2.5" 5400rpm 120GB MK1246GSX Leo BS SATA I LF F/W:LB213J SEAGATE N160GB5.4KS HDD SEAGATE 2.5" 5400rpm 160GB ST AS Crockett SATA LF F/W:0303 TOSHIBA N160GB5.4KS HDD TOSHIBA 2.5" 5400rpm 160GB MK1652GSX Virgo - BS SATA LF F/W:LV010J SEAGATE N250GB5.4KS HDD SEAGATE 2.5" 5400rpm 250GB ST AS Corsair SATA LF F/W:3.AAA HGST N250GB5.4KS HDD HGST 2.5" 5400rpm 250GB HTS543225L9A300 Falcon-B SATA LF F/W:C40C HGST N320GB5.4KS HDD HGST 2.5" 5400rpm 320GB HTS543232L9A300 Falcon-B SATA LF F/W:C40C 188 Appendix B

199 Vendor Type Description Keyboard Test None 14_15KB-FV3 Black Keyboard 14_15KB-FV3 Black McKinley/Eiger Standard (Aspire Black) LAN Test Broadcom BCM5764 Broadcom BCM5764 LCD Test LPL N15.4WXGAG8 LCD LPL 15.4" WXGA Glare LP154WX4-TLB4 LF 220nit 8ms Memory Test NANYA SO1GBII6 SO-DIMM DDRII 667 1GB NT1GT64U8HB0BN-3C (0.09U) NANYA SO1GBII6 Memory NANYA SO-DIMM DDRII 667 1GB NT1GT64UH8D0FN-3C LF 64* um NANYA SO2GBII6 Memory NANYA SO-DIMM DDRII 667 2GB NT2GT64U8HD0BN-3C LF 128*8 0.07um MICRON SO2GBII6 Memory MICRON SO-DIMM DDRII 667 2GB MT16HTF25664HY-667E1 LF NANYA SO512MBII6 Memory NANYA SO-DIMM DDRII MB NT512T64UH8B0FN-3C LF 32* um Modem Test Foxconn Fox+Con MC4Z 1.5_3.3V Foxconn Conexant -Unizion 1.5_3.3v T60M Northbridge Chipset Test AMD AMDRS780MN AMD RS780MN w/ HDCP EEPROM ODD Test SONY NBDCB2XS ODD SONY BD COMBO 12.7mm Tray DL 2X BC-5500S LF W/O bezel SATA TOSHIBA NSM8XS ODD TOSHIBA Super-Multi DRIVE 12.7mm Tray DL 8X TS- L633A LF W/O bezel SATA Remote Controller Test Fomosa21 RC804V-B Fomosa21 Remote Controller RC804V-B EU Southbridge Chipset Test AMD AMDSB700 AMD SB700 Software Test None McAfee Antivirus application McAfee VGA Chip Test AMD 86MEHM AMD 86MEHM w/ HDCP w/o Macrovision VoIP Phone Test Wistron BT VoIP Xpress Wistron Acer Xpress Card Phone Kit Rev 2.0 VRAM Test ODM 256M-GD3 256M GDDR2 WiFi Antenna Test WNC PIFA WiFi Antenna WLAN Test Foxconn 3rd WiFi BG Foxconn Atheros XB63 minicard b/g Appendix B 189

200 Without Fingerprint Reader SKU Vendor Type Description Adapter Test DELTA 90W-DE Adapter DELTA 90W 1.7x5.5x11 ADP-90SB BBEN (for OBL Spec.) LV4 LF LITE-ON 90W Adapter LITE-ON 90W 19V 1.7x5.5x11 Blue PA AR LED LF level 4 Audio Codec Test Realtek ALC888S Battery Test SANYO 6CELL2.2 Battery SANYO AS-2007B Li-Ion 3S2P SANYO 6 cell 4400mAh Main COMMON Normal Type SANYO 8CELL2.4 Battery SANYO AS-2007B Li-Ion 4S2P SANYO 8 cell 4800mAh Main COMMON Bluetooth Test Foxconn BT 2.0 Foxconn Bluetooth FOX_BRM_2.0 F/W 300 Camera Test Bison 0.3M DV Bison 0.3M DV Lotus_2 Card Reader Test For all 5 in 1-Build in 5 in 1-Build in MS, MS Pro, SD, SC, XD Card Bus 1 Test JMicron JMB385 JMicron JMB385 Card Reader: SD/MMC/MS/MS Duo/MS-HG (1/ 4/8-bit) & xd (PCI Express) CPU Test AMD AAQL60 CPU AMD Athlon64X2 QL60 PGA 1.9G 1M W Griffin B1 AMD ATRM70 CPU AMD TurionX2 RM70 PGA 2.0G 1M W Griffin B1 AMD ATUZM80 CPU AMD TurionX2 ZM80 PGA 2.1G 2M W Griffin B1 AMD ATUZM82 CPU AMD TurionX2 ZM82 PGA 2.2G 2M W Griffin B1 AMD ATUZM84 CPU AMD TurionX2 ZM84 PGA 2.3G 2M W Griffin B1 AMD ATUZM86 CPU AMD TurionX2 ZM86 PGA 2.4G 2M W Griffin B1 HDD Test SEAGATE N120GB5.4KS HDD SEAGATE 2.5" 5400rpm 120GB ST AS Corsair SATA LF F/W:3.AAA WD N120GB5.4KS HDD WD 2.5" 5400rpm 120GB WD1200BEVS-22UST0 ML125 SATA LF F/W:01.01A01 SEAGATE N160GB5.4KS HDD SEAGATE 2.5" 5400rpm 160GB ST AS Corsair SATA LF F/W:3.AAA TOSHIBA N160GB5.4KS HDD TOSHIBA 2.5" 5400rpm 160GB MK1652GSX Virgo - BS SATA LF F/W:LV010J SEAGATE N250GB5.4KS HDD SEAGATE 2.5" 5400rpm 250GB ST AS Corsair SATA LF F/W:3.AAA HGST N250GB5.4KS HDD HGST 2.5" 5400rpm 250GB HTS543225L9A300 Falcon-B SATA LF F/W:C40C WD N320GB5.4KS HDD WD 2.5" 5400rpm 320GB WD3200BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 Keyboard Test 190 Appendix B

201 Vendor Type Description None 14_15KB-FV3 Black Keyboard 14_15KB-FV3 Black McKinley/Eiger Standard (Aspire Black) LAN Test Broadcom BCM5764 Broadcom BCM5764 LCD Test SAMSUNG N15.4WXGAG8 LCD SAMSUNG 15.4" WXGA Glare LTN154AT01-A LF 220nit 8ms NON-bracket Memory Test NANYA SO1GBII6 SO-DIMM DDRII 667 1GB NT1GT64U8HB0BN-3C (0.09U) NANYA SO1GBII6 Memory NANYA SO-DIMM DDRII 667 1GB NT1GT64UH8D0FN- 3C LF 64* um NANYA SO2GBII6 Memory NANYA SO-DIMM DDRII 667 2GB NT2GT64U8HD0BN- 3C LF 128*8 0.07um SAMSUNG SO2GBII6 Memory SAMSUNG SO-DIMM DDRII 667 2GB M470T5663QZ3- CE6 LF HYNIX SO512MBII6 Memory HYNIX SO-DIMM DDRII MB HYMP164S64CP6- Y5 LF 64* um Modem Test Foxconn Fox+Con MC4Z Foxconn Conexant -Unizion 1.5_3.3v AUS T60M955.0x 1.5_3.3V Aus Northbridge Chipset Test AMD AMDRS780MN AMD RS780MN w/ HDCP EEPROM ODD Test SONY NBDCB2XS ODD SONY BD COMBO 12.7mm Tray DL 2X BC-5500S LF W/O bezel SATA TOSHIBA NSM8XS ODD TOSHIBA Super-Multi DRIVE 12.7mm Tray DL 8X TS- L633A LF W/O bezel SATA Remote Controller Test Fomosa21 RC804V-B Fomosa21 Remote Controller RC804V-B EU Southbridge Chipset Test AMD AMDSB700 AMD SB700 Software Test None McAfee Antivirus application McAfee VGA Chip Test AMD 82MEXTHM AMD 82MEXTHM w/ HDCP w/o Macrovision VoIP Phone Test Wistron BT VoIP Xpress Wistron Acer Xpress Card Phone Kit Rev 2.0 VRAM Test ODM 256M-GD2 256M GDDR2 WiFi Antenna Test WNC PIFA WiFi Antenna WLAN Test Foxconn 3rd WiFi BG Foxconn Atheros XB63 minicard b/g Appendix B 191

202 192 Appendix B

203 Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: Service guides for all models User's manuals Training materials Bios updates Software utilities Spare parts lists TABs (Technical Announcement Bulletin) For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are: Detailed information on Acer's International Traveler's Warranty (ITW) Returned material authorization procedures An overview of all the support services we offer, accompanied by a list of telephone, fax and contacts for all your technical queries. We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us. Appendix C 193

204 194 Appendix C

205 Index A B C D AFLASH Utility 39 Antennas 107 Battery Pack 50 BIOS package 18 ROM size 18 ROM type 18 vendor 18 Version 18 BIOS Passwords Removing 45 BIOS Supports protocol 18 BIOS Utility Advanced 30 Boot 36 Exit 38 Navigating 27 Onboard Device Configuration 33 Power 35 Save and Exit 38 Security 32 System Security 38 Bluetooth module 88 Board Layout Top View 165 brightness hotkeys 14 Cache controller 18 size 18 Camera Module 103 caps lock on indicator 10 Common Problems 144 computer on indicator 10 CPU 97 E F H I J K DIMM Module 55 Display 4 display hotkeys 14 EasyTouch Failure 156 Ekey Board 83 ekey Board 83 Euro 15 External Module Disassembly Flowchart 49 Features 1 Fingerprint Reader Failure 157 Flash Utility 39 FPC Cable 106 FRU (Field Replaceable Unit) List 171 Hard Disk Drive Module 60 HDD Passwords Removing 42 HDTV Switch Failure 158 Hibernation mode hotkey 14 Hot Keys 12 Indicators 10 Intermittent Problems 160 Internal Microphone Failure 150 Internal Speaker Failure 148 inverter board 101 Jumper and Connector Locations 165 Top View

206 L M N O P Keyboard 67 Keyboard Failure 147 Launch Board 82 LCD Bezel 100 LCD Brackets 106 LCD Failure 147 LCD Module Disassembly Flowchart 99 LCD Panel 105 lower cover 53 Main Unit Disassembly Flowchart 64 Mainboard 92 media access on indicator 10 MediaTouch Button Failure 157 Memory Check 144 Model Definition 184 Modem Failure 155 Modem Module 90 No Display Issue 145 Notebook Manager hotkey 14 num lock on indicator 10 ODD Failure 152 Online Support Information 193 optical drive module 62 Panel 5 Bottom 9 left 5 PC Card 10 Power On Failure 144 R S T U V W Right Speaker Module 86 speakers hotkey 14 System Block Diagram 4 Test Compatible Components 187 Thermal Unit Failure 158 Top 165 Touch Pad Bracket 80 touchpad hotkey 14 Touchpad Failure 148 Troubleshooting Built-in KB Failure 147 EasyTouch Buttons 156 Fingerprint Reader 157 HDTV Switch 158 Internal Microphone 150 Internal Speakers 148 LCD Failure 147 MediTouch Buttons 157 Modem 155 No Display 145 ODD 152 Other Failures 159 Power On 144 Thermal Unit 158 Touchpad 148 USB 155 WLAN 156 TV tuner 58 Undetermined Problems 160 USB Failure (Rightside) 155 utility BIOS VGA Module

207 Windows 2000 Environment Test 188 Wireless Function Failure 156 WLAN Board

208 198