ESC Congress August to 1 September 2010

Size: px
Start display at page:

Download "ESC Congress 2010 28 August to 1 September 2010"

From this document you will learn the answers to the following questions:

  • What is the legal framework for specialist training?

  • What is the main responsibility of the 17 State Chambers of Physicians?

  • What is a personal obligation of the specialist towards the resident working under his responsibility?

Transcription

1 ESC Congress August to 1 September 2010 Future of Training and CME in Europe Specialist Training in Germany Facts and Fiction Dr. med. Frank Ulrich Montgomery Vice President, Vice President, CPME

2 Physician s Self-Government in Germany 17 State Chambers of Physicians 2

3 Structure and organization of specialist training in Germany STATE CHAMBERS OF PHYSICIANS 17 State Chambers of Physicians are legally responsible for postgraduate training according to the Heilberufe-Kammergesetze of the German States is the umbrella organisation of 17 State Chambers of Physicians 3

4 Physicians' Self-Government - Chamber of Physicians Tasks: Professional Representation: Professional code and supervision of the profession Postgraduate specialist training Certification of particular training Continuing medical education Quality assurance Registration Pension Scheme Representation in politics & media Expert's reports Support of public health service Publication of a press organ 4

5 Physicians' Self-Government - Chamber of Physicians Tasks: Professional Representation: Professional code and supervision of the profession Postgraduate specialist training Certification of particular training Continuing medical education Quality assurance Registration Pension Scheme Representation in politics & media Expert's reports Support of public health service Publication of a press organ 5

6 Structure and organization of specialist training in Germany STATE CHAMBERS OF PHYSICIANS...are responsible for......and organise......residency......without a programme......entirely through framework-setting 6

7 Structure and organization of specialist training in Germany STATE CHAMBERS OF PHYSICIANS Set the legal framework......under the assumption that training is a personal obligation of the specialist towards the resident working under his responsibility... 7

8 Structure and organization of specialist training in Germany Specialist training is not a matter of a work contract between a hospital and a young physician 8

9 Structure and organization of specialist training in Germany STATE CHAMBERS OF PHYSICIANS Set the legal framework Observe state, federal and European regulations Discuss contents with the specialties Aspire national and international compatibility 9

10 Abundant criticism, mainly from residents...unstructured...insufficient...ineffective...hierarchical 10

11 Structure and organization of specialist training in Germany However: Germany complies with all EU directives German specialists are accepted with compliments in all other countries of Europe 11

12 Survey Background We wanted to know......is the organisation of training as insufficient as some residents say?...what are the consequences of theses assumed insufficiencies for the organisation of training? 12

13 Evaluation of specialist training in Germany Online Survey 2009 A Project of the and the State Chambers of Physicians 13

14 Survey Background Assessing the quality of the process of specialist training Identification of positive and negative influences on specialist training Comparison of specialist training at state and federal level Development of potentials for improvement and structural concepts for specialist training 14

15 Survey Background Assessing the quality of the process of specialist training by asking the physicians undergoing specialist training = Residents by asking the specialist physicians in charge of the training = Specialists 15

16 Methods Online survey 59 specialties 2 Questionnaires: 100 questions for specialist training residents (residents) 39 questions for specialists responsible for training (specialists) Response scales: German school grade system 1.0 (highest) to 6.0 (lowest) Survey period: June September 2009 Scientific supervision and data analysis by the Swiss Federal Institute of Technology Zurich (ETHZ) 16

17 Eight Sets of Questions in the Survey 1. Overall rating 2. Effectiveness in mediating professional competence 3. Learning culture 4. Management culture 5. Error avoidance culture 6. Decision-making culture 7. Working conditions 8. Use of evidence-based medicine 17

18 Selected Questions and/or Responses from the Eight Sets of Questions in the Survey Overall rating I would recommend this specialist training centre to others. Effectiveness in mediating professional competence How much did the specialist training centre (that you currently attend) contribute to the development of your knowledge, experience and skills in the following areas? A) Differential diagnostic thinking 18

19 Selected Questions and/or Responses from the Eight Sets of Questions in the Survey Learning culture The person responsible for my specialist training takes ample time to answer questions and explain situations that I did not understand. Management culture My specialist(s) provide a good teamwork atmosphere Error avoidance culture Our specialist training centre has a system for reporting critical incidents (CIRS - Critical Incident Reporting System). 19

20 Selected Questions and/or Responses from the Eight Sets of Questions in the Survey Decision-making culture The specialist responsible for my training sets the example that all aspects (social, psychological and medical) must be considered in decision-making. Working conditions There is a good working climate at our postgraduate training centre. Use of evidence-based medicine I learn to concretely apply the results of scientific studies to the treatment of patients. 20

21 Presentation of Results Individual specialist training report Report for the specialist Dynamic spider web chart Interactive graph for medical specialties comparison at state and federal level State and federal report Specialty group-specific reports at the state and federal level 21

22 Some Statistics... All specialties Internal Medicine Cardiology Return rate specialists % % % Return rate residents % % % 22

23 National Averages for the Eight Sets of Questions (Mean 2.6) 23

24 Does this reflect the complaints? 24 24

25 National Averages for the Eight Sets of Questions National Spider Web Chart Overall rating Evidence based medicine Mediating professional competence Working conditions Learning culture Decision-making culture Management culture Error avoidance culture Generated according to the methods described in Evaluation der Weiterbildungssituation (2003) by M. Siegrist, P. Orlow (Consumer Behavior, ETH Zurich) and M. Giger (FMH Swiss Medical Association) 25

26 Dynamic Spider Web Chart Interactive graph for medical specialty comparisons at state and federal level Public access via the following link: 26

27 Results for other Questions Specialty Training DE Cardiology % % Which person primarily supervises your practical specialty training (clinical examinations and surgery)? Senior Resident / postgraduate Registrar Senior Consultant / Department Head Other Did you receive a structured specialist training plan? Are concrete specialist training goals and/or learning objectives being agreed upon in writing and/or verbally? Written and verbal Written or verbal None Written and verbal Written or verbal None

28 Results for other Questions Self-initiative DE % Do you contribute to specialist training at your training centre (by organizing a course for other residents/staff physicians, etc.)? Do you regularly attend external training and specialist training courses? Yes 62.6 No 37.4 Yes 83.4 No 16.6 Working conditions Grade Point Average 1.0 (highest) to 6.0 (lowest) Cardiology DE I can complete my specialist training to my fullest satisfaction during my contractually-agreed working time. Administrative constraints impede the completion of my specialist training

29 Results for other Questions Work time DE % Cardiology % Do you do on-call work? Yes How often can you take the resting times prescribed in the statutory working time regulations (when on call)? When you continue to work after finishing on-call duty, what type of activities do you do? Never / very seldom Occasionally Frequently / always Regular job activities postgraduate training related activities Research Do you have to work overtime? Yes If so, are all of the overtime hours recorded? Completely Partially Not at all How are you compensated for overtime? Free time Additional pay Free time and pay Not at all

30 fehlende Werte Survey results for specialists National averages for the eight sets of questions (mean 2.1) R = 2,6 R = 2,46 R = 2,21 30

31 Individual Specialists Report Prototype 31

32 32

33 33

34 Positive findings of the survey There was a high rate of participation by specialists Basic satisfaction of residents was observed (mean score of 2.6). The majority of physicians regularly participate in specialist training and continuing medical education courses. There were no significant differences between conservative medicine and surgical specialties. General medicine received the best marks. The results were homogeneous for all State Chambers of Physicians 34

35 Critical findings of the survey Poor participation of residents Poor average scores for culture of error avoidance and use of evidencebased medicine Dissatisfaction of residents with working conditions high workload time pressure bureaucracy overtime Nearly half of all residents do not receive a structured specialist training plan or concrete postgraduate training goals and/or learning objectives that had been agreed upon in writing and/or verbally 35

36 Recommendations The individual report for a given specialist training centre should be discussed with residents and specialists. The individual results should be published if necessary. The individual scores should be compared with the state and federal averages. Positive and negative influences on specialist training should be clearly outlined Feedback culture should be developed. Residents should be motivated to participate in the next survey in

37 Further project schedule Spring 2011 Second survey Starting in 2011 Planned publication of spider web chart results for all postgraduate training centres Starting in 2012 Survey to be routinely repeated every two years 37

38 Consequences We can find the bad apples and have to discuss improvements with them We can find best practice models and show them to others We consider all this as work in progress the method has to be developed We have to improve participation by asking why physicians haven t participated 38

39 Thank you for your attention Dr. Frank Ulrich Montgomery 39 39

PHYSICIAN. JOB DESCRIPTION Employees in this job function as professional physicians in a general or specialized area of medicine.

PHYSICIAN. JOB DESCRIPTION Employees in this job function as professional physicians in a general or specialized area of medicine. MICHIGAN CIVIL SERVICE COMMISSION JOB SPECIFICATION PHYSICIAN JOB DESCRIPTION Employees in this job function as professional physicians in a general or specialized area of medicine. There are two classifications

More information

Working as a Government Vet

Working as a Government Vet Working as a Government Vet The Animal and Plant Health Agency is a member of the Government Veterinary Surgeons (GVS) network. Edwina Thirkell, Deputy Veterinary Director of APHA, explains the opportunities

More information

OPTIMISING PATIENT OUTCOMES THROUGH PHYSICIAN EDUCATION

OPTIMISING PATIENT OUTCOMES THROUGH PHYSICIAN EDUCATION OPTIMISING PATIENT OUTCOMES THROUGH PHYSICIAN EDUCATION Anita Seaford MARCH 2015 IN ASSOCIATION WITH CONTENTS 01 Executive Summary 02 Introducing the survey 03 How European cardiologists currently educate

More information

BMJcareers. Informing Choices

BMJcareers. Informing Choices : The Need for Career Advice in Medical Training How should the support provided to doctors and medical students to help them make career decisions during their training be improved? Experience elsewhere

More information

CENTRAL MONITORING AUTHORITY for CARDIOLOGY at EU LEVEL

CENTRAL MONITORING AUTHORITY for CARDIOLOGY at EU LEVEL Outline of Cardiology Training Chapter 6 Article 1 CENTRAL MONITORING AUTHORITY for CARDIOLOGY at EU LEVEL 1.1. The central monitoring authority for the specialty will be the European Board for the Specialty

More information

The European Heart Rythm Association Spring Summit. The end of the Welfare state our investments in learned societies : Still free of charge?

The European Heart Rythm Association Spring Summit. The end of the Welfare state our investments in learned societies : Still free of charge? The European Heart Rythm Association Spring Summit The end of the Welfare state our investments in learned societies : Still free of charge? Fit for the Future: Opportunities and challenges for

More information

Writing a degree project at Lund University student perspectives

Writing a degree project at Lund University student perspectives 1 Writing a degree project at Lund University student perspectives Summary This report summarises the results of a survey that focused on the students experiences of writing a degree project at Lund University.

More information

Senior Social Worker - Children & Young People s Services (CYPS) Various throughout Devon. Effective date of JD 1 November 2010 JE Job Number 561

Senior Social Worker - Children & Young People s Services (CYPS) Various throughout Devon. Effective date of JD 1 November 2010 JE Job Number 561 Role Title Location Reporting to Senior Social Worker - Children & Young People s Services (CYPS) Various throughout Devon Practice Manager (PM) Post Number Grade G Directorate/Section Various throughout

More information

GCSE Business Studies

GCSE Business Studies GCSE Business Studies Unit 2: Investigating small business Controlled Assessment 25% of final grade Name Teacher Page 1 of 15 GCSE BUSINESS STUDIES UNIT 2: Investigating small business CONTROLLED ASSESSMENT

More information

Online Supplement to Clinical Peer Review Programs Impact on Quality and Safety in U.S. Hospitals, by Marc T. Edwards, MD

Online Supplement to Clinical Peer Review Programs Impact on Quality and Safety in U.S. Hospitals, by Marc T. Edwards, MD Online Supplement to Clinical Peer Review Programs Impact on Quality and Safety in U.S. Hospitals, by Marc T. Edwards, MD Journal of Healthcare Management 58(5), September/October 2013 Tabulated Survey

More information

INTERNATIONAL PRIVATE PHYSICAL THERAPY ASSOCIATION DATA SURVEY

INTERNATIONAL PRIVATE PHYSICAL THERAPY ASSOCIATION DATA SURVEY INTERNATIONAL PRIVATE PHYSICAL THERAPY ASSOCIATION DATA SURVEY May 215 International Private Physical Therapy Association (IPPTA) IPPTA Focus Private Practitioner Business Education Benchmarking for Member

More information

Gilead Transparency Reporting Methodological Note

Gilead Transparency Reporting Methodological Note Gilead Transparency Reporting Methodological Note Contents 1 Introduction... 2 2 Definition of Transfers of Value... 2 3 Definition and management of Cross-Border Spend... 3 4 Which Recipients of Transfers

More information

Master of Science in Medical Writing Curriculum*

Master of Science in Medical Writing Curriculum* University Program Master of Science in Medical Writing Curriculum* Medical University of Innsbruck *This is a translation of the original, German document found here: https://www.imed.ac.at/mitteilungsblatt/2012/58.pdf

More information

Head of Human Resources & Training

Head of Human Resources & Training HR Officer (Payroll) Job Description Accountable to: Responsible for: Main Objectives: Limits of Authority: Pay: Head of Human Resources & Training The production of accurate and timely in-house payroll

More information

CLINICAL EXCELLENCE AWARDS. Academy of Medical Royal Colleges submission to the Review Body on Doctors and Dentists Remuneration

CLINICAL EXCELLENCE AWARDS. Academy of Medical Royal Colleges submission to the Review Body on Doctors and Dentists Remuneration CLINICAL EXCELLENCE AWARDS Academy of Medical Royal Colleges submission to the Review Body on Doctors and Dentists Remuneration Introduction The Academy of Medical Royal Colleges (the Academy) welcomes

More information

JOB DESCRIPTION. 5. ORGANISATION CHART: Reports to the Institute of Medicine Administrator. Institute of Medicine Directors

JOB DESCRIPTION. 5. ORGANISATION CHART: Reports to the Institute of Medicine Administrator. Institute of Medicine Directors JOB DESCRIPTION 1. JOB TITLE: Administrative Assistant 2. HRMS REFERENCE NUMBER: HR14132 3. ROLE CODE: FINADMIN01 4. DEPARTMENT: Institute of Medicine (IoM) 5. ORGANISATION CHART: Reports to the Institute

More information

MSc Accounting and Financial Management (A&FM)

MSc Accounting and Financial Management (A&FM) UNIVERSITY OF YORK POSTGRADUATE PROGRAMME REGULATIONS This document applies to students who commence the programme(s) in: Awarding institution University of York Department(s) The York Management School

More information

CHAPTER 2 The organisation of medical services in New Zealand

CHAPTER 2 The organisation of medical services in New Zealand CHAPTER 2 The organisation of medical services in New Zealand John Adams is Chairman of the Medical Council and Dean of the Dunedin School of Medicine. Cite this as Adams J 2013. The organisation of medical

More information

JOB DESCRIPTION. 1. JOB TITLE: Assistant Subject Librarian (Institute of Medicine) 4. DEPARTMENT: Learning and Information Services

JOB DESCRIPTION. 1. JOB TITLE: Assistant Subject Librarian (Institute of Medicine) 4. DEPARTMENT: Learning and Information Services JOB DESCRIPTION 1. JOB TITLE: Assistant Subject Librarian (Institute of Medicine) 2. HR REFERENCE NUMBER: HR14430 3. ROLE CODE: FINASL 4. DEPARTMENT: Learning and Information Services 5. ORGANISATION CHART:

More information

6/10/2010 DISCLOSURES - NONE INTEGRATING QSEN COMPETENCIES INTO NURSING EDUCATION

6/10/2010 DISCLOSURES - NONE INTEGRATING QSEN COMPETENCIES INTO NURSING EDUCATION INTEGRATING QSEN COMPETENCIES INTO NURSING EDUCATION Brenda Zierler, PhD, RN, RVT University of Washington School of Nursing DISCLOSURES - NONE Brenda Zierler, PhD, RN, RVT University of Washington School

More information

Evidence of English language skills: Guidance for European doctors applying for a licence to practise

Evidence of English language skills: Guidance for European doctors applying for a licence to practise Evidence of English language skills: Guidance for European doctors applying for a licence to practise 1 The GMC (Licence to Practise and Revalidation) Regulations Order of Council Consolidated (the Regulations)

More information

Integrating health promotion interventions for hazardous and harmful alcohol consumption into primary health care professionals daily work

Integrating health promotion interventions for hazardous and harmful alcohol consumption into primary health care professionals daily work Annex 7. Evaluation: Questionnaire INSTRUCTIONS This questionnaire has been designed to assess the PHEPA project. The tool asks questions about different aspects of our Project and allows you to express

More information

JOB DESCRIPTION. Consultant Urologist REPORTING TO: HEAD OF DEPARTMENT SURGERY - FOR ALL CLINICAL MATTERS DATE:

JOB DESCRIPTION. Consultant Urologist REPORTING TO: HEAD OF DEPARTMENT SURGERY - FOR ALL CLINICAL MATTERS DATE: JOB DESCRIPTION Consultant Urologist SECTION ONE DESIGNATION: SENIOR MEDICAL OFFICER UROLOGY NATURE OF APPOINTMENT: REPORTING TO: HEAD OF DEPARTMENT SURGERY - FOR ALL CLINICAL MATTERS DATE: FULL TIME 1

More information

Level 8 - Job description for an advanced nurse practitioner in general practice

Level 8 - Job description for an advanced nurse practitioner in general practice Level 8 - Job description for an advanced nurse practitioner in general practice Title: Advanced nurse practitioner in general practice Agenda for Change (AfC) banding: 8 Hours of duty: Responsible to:

More information

The Psychotherapeutic Professions in Switzerland. Ulrich Schnyder & Peter Schulthess

The Psychotherapeutic Professions in Switzerland. Ulrich Schnyder & Peter Schulthess The Psychotherapeutic Professions in Switzerland Ulrich Schnyder & Peter Schulthess I. Current situation of Psychotherapeutic Professions 1. Identity of the psychotherapeutic professions. In Switzerland,

More information

The University of North Carolina Wilmington NURSE PRACTITIONER COMPETENCY PROFILE

The University of North Carolina Wilmington NURSE PRACTITIONER COMPETENCY PROFILE The University of North Carolina Wilmington NURSE PRACTITIONER COMPETENCY PROFILE Description of Work: This class provides patient care, including performing assessment, determining diagnosis, developing

More information

FACTSHEET ON ON-CALL DUTY

FACTSHEET ON ON-CALL DUTY Federal Department of Economic Affairs, Education and Research (EAER) State Secretariat for Economic Affairs (SECO) ing conditions Employee protection English is not an official language of the Swiss Confederation.

More information

The following instructions are taken directly from the Consultations section of CPT:

The following instructions are taken directly from the Consultations section of CPT: Heading: Clarification Title: Consultations Noridian Administrative Services (NAS) published this article on Consultations in Medicare B News, Issue 222, which was dated September 7, 2005. This article

More information

Supporting information for appraisal and revalidation

Supporting information for appraisal and revalidation Supporting information for appraisal and revalidation During their annual appraisals, doctors will use supporting information to demonstrate that they are continuing to meet the principles and values set

More information

Competencies for entry to the register: Adult Nursing

Competencies for entry to the register: Adult Nursing for entry to the register: Adult Nursing Domain 1: Professional values All nurses must act first and foremost to care for and safeguard the public. They must practise autonomously and be responsible and

More information

JOB DESCRIPTION. 4. ORGANISATION CHART: Head of School of Computer Science, Mathematics and Business Computing. Informatics Centre Manager

JOB DESCRIPTION. 4. ORGANISATION CHART: Head of School of Computer Science, Mathematics and Business Computing. Informatics Centre Manager JOB DESCRIPTION 1. JOB TITLE: Informatics Centre Software Developer 2. ROLE CODE: SDCSIS (HRMS/11037) 3. DEPARTMENT: The Informatics Centre is part of the Department of Computer Science and Information

More information

MSc International Business and Strategic Management (IB&SM)

MSc International Business and Strategic Management (IB&SM) UNIVERSITY OF YORK POSTGRADUATE PROGRAMME REGULATIONS This document applies to students who commence the programme(s) in: Awarding institution University of York Department(s) The York Management School

More information

JOB DESCRIPTION. Clinical Nurse Manager 2 (CNM2) Staff Nurses, Health Care Assistants, Administration staff, Student Nurses and all hospital staff.

JOB DESCRIPTION. Clinical Nurse Manager 2 (CNM2) Staff Nurses, Health Care Assistants, Administration staff, Student Nurses and all hospital staff. Job Title: JOB DESCRIPTION Clinical Nurse Manager 2 (CNM2) Professionally accountable to: Key working relationships: Key Reporting relationship: Director of Nursing Clinical Nurse Managers, Medical Staff,

More information

Genito-urinary Medicine

Genito-urinary Medicine Specialty specific guidance on documents to be supplied in evidence for an application for entry onto the Specialist Register with a Certificate of Eligibility for Specialist Registration (CESR) Genito-urinary

More information

College of Nursing. College Prospectus

College of Nursing. College Prospectus College of Nursing University of Dammam College of Nursing 2015-2016 College of Nursing Phone: 013 3331592 / 013 3331587 / 013 3331593 / 013-3331602 Fax: 013-3330235 Email:nursing@uod.edu.sa Contents 1.

More information

Here to help sort out problems with your legal service provider

Here to help sort out problems with your legal service provider How do we sort out problems? Our job is to look at complaints about service providers in a fair way and without taking sides. If we think the service complained about was of a reasonable standard, we will

More information

EPOC Taxonomy topics list

EPOC Taxonomy topics list EPOC Taxonomy topics list Delivery Arrangements Changes in how, when and where healthcare is organized and delivered, and who delivers healthcare. How and when care is delivered Group versus individual

More information

2070 Work Life Balance Survey - Employees

2070 Work Life Balance Survey - Employees 2070 Work Life Balance Survey - Employees Record no: Introduction We would be grateful if you could spare the time to take part in our survey it should only take around 15 minutes to complete. The survey

More information

The Bologna Process implications for UK and Irish medical schools

The Bologna Process implications for UK and Irish medical schools The Bologna Process implications for UK and Irish medical schools Professor Allan Cumming University of Edinburgh Leader, Tuning Project for Medicine Professor Fons Plaschaert University of Nimigjen Coordinator,

More information

Survey Results on perceptions between managers and employees

Survey Results on perceptions between managers and employees Survey Results on perceptions between managers and employees Our Aim Retention of talent remains one of the greatest challenges to organizations today. Likewise, one of the most salient variables influencing

More information

Zainab Zahran The University of Sheffield School of Nursing and Midwifery

Zainab Zahran The University of Sheffield School of Nursing and Midwifery Understanding advanced nursing practice: perspectives from Jordan RCN-The 2010 International Nursing Research Conference Zainab Zahran The University of Sheffield School of Nursing and Midwifery Aims and

More information

Resident Medical Officer

Resident Medical Officer MATER PRIVATE HOSPITAL JOB DESCRIPTION Resident Medical Officer 1.0 Job Title Resident Medical Officer Responsible for Admissions and House on-call cover 1.2 Report to Chief Resident Medical Officer 1.3

More information

Abbey Life Independent Governance Committee. Annual Report

Abbey Life Independent Governance Committee. Annual Report Abbey Life Independent Governance Committee Annual Report This is the first annual report of the Abbey Life Assurance Company (Abbey Life) Independent Governance Committee (IGC). We have been appointed

More information

RECOGNITION OF MEDICAL SPECIALTIES UNDER THE MEDICAL PRACTITIONERS ACT 2007 QUESTIONNAIRE AND GUIDANCE FOR ASPIRANT SPECIALTIES

RECOGNITION OF MEDICAL SPECIALTIES UNDER THE MEDICAL PRACTITIONERS ACT 2007 QUESTIONNAIRE AND GUIDANCE FOR ASPIRANT SPECIALTIES RECOGNITION OF MEDICAL SPECIALTIES UNDER THE MEDICAL PRACTITIONERS ACT 2007 QUESTIONNAIRE AND GUIDANCE FOR ASPIRANT SPECIALTIES NAME, POSITION, AND CONTACT DETAILS OF PERSON COMPLETING THE QUESTIONNAIRE

More information

PSYCHOLOGY 592B. School Psychology Practicum, Three Credits. Rationale: The Psychology 592B Practicum, second in the School Psychology

PSYCHOLOGY 592B. School Psychology Practicum, Three Credits. Rationale: The Psychology 592B Practicum, second in the School Psychology PSYCHOLOGY 592B School Psychology Practicum, Three Credits Rationale: The Psychology 592B Practicum, second in the School Psychology Practicum series, occurs during the spring quarter of the second year

More information

Service Quality Standards (SQSs) and Criteria

Service Quality Standards (SQSs) and Criteria Service Quality Standards (SQSs) and Criteria Principle 1 : Provision of Information The purpose and objectives of the service should be clearly defined and its mode of operations transparent for the benefit

More information

The BOG? Chart. Assessing Customer Feedback

The BOG? Chart. Assessing Customer Feedback Dennis Adams a s s o c i a t e s The Chart Assessing Customer Feedback Dennis Adams (c) Dennis Adams Associates, 2007 1 Introduction The Chart is a means of visually representing some of the challenges

More information

6. MEASURING EFFECTS OVERVIEW CHOOSE APPROPRIATE METRICS

6. MEASURING EFFECTS OVERVIEW CHOOSE APPROPRIATE METRICS 45 6. MEASURING EFFECTS OVERVIEW In Section 4, we provided an overview of how to select metrics for monitoring implementation progress. This section provides additional detail on metric selection and offers

More information

Education programme standards for the registered nurse scope of practice Approved by the Council: June 2005

Education programme standards for the registered nurse scope of practice Approved by the Council: June 2005 Education programme standards for the registered nurse scope of practice Approved by the Council: June 2005 1 Introduction The Nursing Council of New Zealand ( the Council ) governs the practice of nurses,

More information

Autism and Employment

Autism and Employment AUTISME EUROPE AUTISM EUROPE THE EUROPEAN YEAR OF PEOPLE WITH DISABILITIES 2003 With the support of the European Commission, DG EMPL. The contents of these pages do not necessarily reflect the position

More information

STATE OF WISCONSIN BOARD OF NURSING

STATE OF WISCONSIN BOARD OF NURSING STATE OF WISCONSIN BOARD OF NURSING --------------------------------------------------------------------------------------------------------------------- IN THE MATTER OF RULE-MAKING : PROPOSED ORDER OF

More information

National Standards for Disability Services. DSS 1504.02.15 Version 0.1. December 2013

National Standards for Disability Services. DSS 1504.02.15 Version 0.1. December 2013 National Standards for Disability Services DSS 1504.02.15 Version 0.1. December 2013 National Standards for Disability Services Copyright statement All material is provided under a Creative Commons Attribution-NonCommercial-

More information

Functional Evaluation of student mobility: The case study of T.E.I. of Athens

Functional Evaluation of student mobility: The case study of T.E.I. of Athens Functional Evaluation of student mobility: The case study of T.E.I. of Athens *Dr. George Panagiaris, Institutional Coordinator LLP/ERASMUS, gpanag@teiath.gr *Dr. Christos Koilias, Department of Informatics,

More information

The Role of The Consultant, The Doctor and The Nurse. Mr Gary Kitching Consultant in Emergency Medicine Foundation Training Programme Director

The Role of The Consultant, The Doctor and The Nurse. Mr Gary Kitching Consultant in Emergency Medicine Foundation Training Programme Director The Role of The Consultant, The Doctor and The Nurse. Mr Gary Kitching Consultant in Emergency Medicine Foundation Training Programme Director Objective To provide an overview of your role as a junior

More information

JOB DESCRIPTION REPORTING TO:

JOB DESCRIPTION REPORTING TO: JOB DESCRIPTION SECTION ONE DESIGNATION: REPORTING TO: SENIOR MEDICAL OFFICER: HAWERA HOSPITAL HEAD OF DEPARTMENT EMERGENCY SERVICES - FOR ALL CLINICAL MATTERS, AND AS REQUIRED THE HEADS OF DEPARTMENT

More information

Higher Degree by Research Handbook Prepared by: Research Services

Higher Degree by Research Handbook Prepared by: Research Services Research Services Higher Degree by Research Handbook Prepared by: Research Services Contents About This Handbook... 3 Support Structures... 3 The Graduate Centre... 3 International Student Support... 3

More information

Stress and Job Satisfaction of Child Protective Services Workers

Stress and Job Satisfaction of Child Protective Services Workers Stress and Job Satisfaction of Child Protective Services Workers Stress and Job Satisfaction of Child Protective Services Workers The purpose of the study was to explore the stress and job satisfaction

More information

POSITION PROFILE Payroll Systems Administrator. Position Summary. Position Statement. Corporate Vision. Constructive Culture

POSITION PROFILE Payroll Systems Administrator. Position Summary. Position Statement. Corporate Vision. Constructive Culture Position Summary Position Title : Business unit : Finance Division : Governance Classification : Level 5 Status : Ongoing (Full-Time) Position Statement Reporting to the Financial Accountant, the purpose

More information

A. Student Learning Outcomes (SLO) for the M.S. Degree: Students will

A. Student Learning Outcomes (SLO) for the M.S. Degree: Students will 1 A. Student Learning Outcomes (SLO) for the M.S. Degree: Students will 1. Demonstrate general content proficiency in three subject areas of the chemical sciences, and specific content proficiency within

More information

Medical Appraisal Guide

Medical Appraisal Guide A guide to medical appraisal for revalidation in England March 2013 (reissued with updated hyperlinks September 2014) www.england.nhs.uk/revalidation/ Contents Introduction 3 Purpose and context 4 Primary

More information

Specific Standards of Accreditation for Residency Programs in Orthopedic Surgery

Specific Standards of Accreditation for Residency Programs in Orthopedic Surgery Specific Standards of Accreditation for Residency Programs in Orthopedic Surgery 2012 INTRODUCTION A university wishing to have an accredited program in Orthopedic Surgery must also sponsor an accredited

More information

Statistics on E-commerce and Information and Communication Technology Activity

Statistics on E-commerce and Information and Communication Technology Activity Assessment of compliance with the Code of Practice for Official Statistics Statistics on E-commerce and Information and Communication Technology Activity (produced by the Office for National Statistics)

More information

Even though you pay these expenses, they don t count toward the out-ofpocket limit.

Even though you pay these expenses, they don t count toward the out-ofpocket limit. This is only a summary. If you want more detail about your coverage and costs, you can get the complete terms in the policy or plan document at www.studentplanscenter.com or by calling 1-800-756-3702.

More information

TRAINEE CLINICAL PSYCHOLOGIST GENERIC JOB DESCRIPTION

TRAINEE CLINICAL PSYCHOLOGIST GENERIC JOB DESCRIPTION TRAINEE CLINICAL PSYCHOLOGIST GENERIC JOB DESCRIPTION This is a generic job description provided as a guide to applicants for clinical psychology training. Actual Trainee Clinical Psychologist job descriptions

More information

Supporting information for appraisal and revalidation

Supporting information for appraisal and revalidation Supporting information for appraisal and revalidation During their annual appraisals, doctors will use supporting information to demonstrate that they are continuing to meet the principles and values

More information

JOB DESCRIPTION. 4. DEPARTMENT: Primary Base: University Centre Shrewsbury (UCS) Secondary Base: Chester (University of Chester UoC)

JOB DESCRIPTION. 4. DEPARTMENT: Primary Base: University Centre Shrewsbury (UCS) Secondary Base: Chester (University of Chester UoC) JOB DESCRIPTION 1. JOB TITLE: LIS Assistant: Desktop and Audio-visual 2. HRMS REFERENCE NUMBER: HR15116 3. ROLE CODE: FINCITA 4. DEPARTMENT: Primary Base: University Centre Shrewsbury (UCS) Secondary Base:

More information

Supporting information for appraisal and revalidation: guidance for clinical oncology and clinical radiology, Second edition

Supporting information for appraisal and revalidation: guidance for clinical oncology and clinical radiology, Second edition www.rcr.ac.uk Supporting information for appraisal and revalidation: guidance for clinical oncology and clinical radiology, Second edition Based on the Academy of Medical Royal Colleges and Faculties Core

More information

Structures and organization of services for medical rehabilitation in Germany* Wilfried Mau. Halle (Saale), Germany

Structures and organization of services for medical rehabilitation in Germany* Wilfried Mau. Halle (Saale), Germany Structures and organization of services for medical rehabilitation in Germany* Wilfried Mau Halle (Saale), Germany Address for Correspondence: Professor Wilfried Mau, MD Director of the Institute for Rehabilitation

More information

Doctor-Patient Relationship and Overprescription in Chinese Public Hospitals: Defensive Medicine and Its Implications for Health Policy Reforms

Doctor-Patient Relationship and Overprescription in Chinese Public Hospitals: Defensive Medicine and Its Implications for Health Policy Reforms Doctor-Patient Relationship and Overprescription in Chinese Public Hospitals: Defensive Medicine and Its Implications for Health Policy Reforms Dr He Jingwei, Alex 和 經 緯 博 士 Assistant Professor Department

More information

GUIDE TO USE OF TITLE

GUIDE TO USE OF TITLE JUNE 2012 GUIDE TO USE OF TITLE Store at Tab #3 of your Registrant Resource Binder Introduction The use of any title or designation is an effective method of quickly imparting considerable information

More information

https://www2.careercruising.com/careers/printer-friendly/410 Surgeon

https://www2.careercruising.com/careers/printer-friendly/410 Surgeon Surgeon At a Glance Surgeons are medical doctors who perform surgeries on any part of the human body to correct problems caused by injury or disease. Michigan Career Pathways Health Sciences Range: 100K

More information

Saint Catherine s Hospice Quality Accounts 2012/13

Saint Catherine s Hospice Quality Accounts 2012/13 Saint Catherine s Hospice Quality Accounts 2012/13 Your Community, Your Hospice, Our Care Part 1- Statement from the Chief Executive On behalf of our Board of Trustees and the Senior Management Team, I

More information

Health Care Homes Certification Assessment Tool- With Examples

Health Care Homes Certification Assessment Tool- With Examples Guidelines: Health Care Homes Certification Assessment Form Structure: This is the self-assessment form that HCH applicants should use to determine if they meet the requirements for HCH certification.

More information

http://www.bls.gov/oco/ocos014.htm Medical and Health Services Managers

http://www.bls.gov/oco/ocos014.htm Medical and Health Services Managers http://www.bls.gov/oco/ocos014.htm Medical and Health Services Managers * Nature of the Work * Training, Other Qualifications, and Advancement * Employment * Job Outlook * Projections Data * Earnings *

More information

How to Become a Medical Assistant in a Specialty Area. How to Become a Medical Assistant: Position Options

How to Become a Medical Assistant in a Specialty Area. How to Become a Medical Assistant: Position Options How to Become a Medical Assistant in a Specialty Area If you re interested in learning how to become a medical assistant, then you should take a look at the different types of roles and responsibilities

More information

2012 EDITORIAL REVISION NOVEMBER 2013 VERSION 3.1

2012 EDITORIAL REVISION NOVEMBER 2013 VERSION 3.1 Specific Standards of Accreditation for Residency Programs in Orthopedic Surgery 2012 EDITORIAL REVISION NOVEMBER 2013 VERSION 3.1 INTRODUCTION A university wishing to have an accredited program in Orthopedic

More information

JOB DESCRIPTION. 1. JOB TITLE: Information Security Officer. 4. DEPARTMENT: Learning and Information Services (LIS)

JOB DESCRIPTION. 1. JOB TITLE: Information Security Officer. 4. DEPARTMENT: Learning and Information Services (LIS) JOB DESCRIPTION 1. JOB TITLE: Information Security Officer 2. HRMS REFERENCE NUMBER: HRMS/13152 3. ROLE CODE: FINCIO 4. DEPARTMENT: Learning and Information Services (LIS) 5. ORGANISATION CHART: The post

More information

Evaluating teaching. 6.1 What is teacher evaluation and why is it important?

Evaluating teaching. 6.1 What is teacher evaluation and why is it important? 6 Evaluating Just as assessment that supports is critical for student, teacher evaluation that focuses on providing accurate evidence of practice and supports improvement is central for teachers. Having

More information

Chiropractic Boards response 15 December 2008

Chiropractic Boards response 15 December 2008 NATIONAL REGISTRATION AND ACCREDITATION SCHEME FOR THE HEALTH PROFESSIONS Chiropractic Boards response 15 December 2008 CONSULTATION PAPER Proposed arrangements for accreditation Issued by the Practitioner

More information

Shift working and working time for police staff Policy

Shift working and working time for police staff Policy Shift working and working time for police staff Policy Policy summary West Yorkshire Police have established a procedure which sets out the elements of police staff shift working and working time. Aims

More information

Delivering Excellence in Insurance Claims Handling

Delivering Excellence in Insurance Claims Handling Delivering Excellence in Insurance Claims Handling Guide to Best Practice Delivering Excellence in Insurance Claims Handling Contents Page 1. Introduction 1 2. Executive Summary 2 3. Components of Best

More information

Proposed learner name:

Proposed learner name: Proposed learner name: To achieve this qualification, candidates must complete a total of 45 credits, 19 credits from the mandatory units, 26 credits from the optional units. Candidates must achieve at

More information

11/24/2015. State of In-House Physician Recruitment

11/24/2015. State of In-House Physician Recruitment State of In-House Physician Recruitment Fall 2015 1 Industry Reports Overview Recruitment Processes Report Recruitment Benchmarking Report Physician Compensation, Benefits and Recruitment Incentives Report

More information

Guideline: Medical supervision of Diabetes Registered Nurse Prescribing 2014

Guideline: Medical supervision of Diabetes Registered Nurse Prescribing 2014 Guideline: Medical supervision of Diabetes Registered Nurse Prescribing 2014 The Nursing Council of New Zealand has adapted this Guideline which was developed by the New Zealand Society for the Study of

More information

PERSONNEL SPECIFICATION FACTORS ESSENTIAL % DESIRABLE %

PERSONNEL SPECIFICATION FACTORS ESSENTIAL % DESIRABLE % POST: Clinical Psychologist Band 7 DEPARTMENT: Paediatric Psychology PERSONNEL SPECIFICATION LOCATION: To be confirmed within WHSCT area DATE: June 2013 FACTORS ESSENTIAL % DESIRABLE % QUALIFICATIONS AND

More information

ACADEMIC AWARD REGULATIONS Framework and Regulations for Professional Doctorates. Approval for this regulation given by :

ACADEMIC AWARD REGULATIONS Framework and Regulations for Professional Doctorates. Approval for this regulation given by : ACADEMIC AWARD REGULATIONS Framework and Regulations for Professional Doctorates Name of regulation : Purpose of regulation : Approval for this regulation given by : Responsibility for its update : Regulation

More information

Nationwide Life Insurance Co.: University of Phoenix NJ Coverage Period: 9/24/13-8/23/14

Nationwide Life Insurance Co.: University of Phoenix NJ Coverage Period: 9/24/13-8/23/14 This is only a summary. If you want more detail about your coverage and costs, you can get the complete terms in the policy or plan document at www.chpstudent.com or by calling 1-800-633-7867. Important

More information

MEMORANDUM. To be licensed as a physician in New York State, you must:

MEMORANDUM. To be licensed as a physician in New York State, you must: MEMORANDUM TO: The Reproductive Health Access Project FROM: Law Students for Reproductive Justice, Georgetown Chapter* RE: Provider Licensing Requirements New York (Revised) DATE: January 18 th, 2016 *not

More information

NURSING 4369 NURSING MANAGEMENT IN HEALTH CARE SYSTEMS PRECEPTORSHIP MANUAL FOR STAFF NURSE PRECEPTORS. SPRING Fall 2013

NURSING 4369 NURSING MANAGEMENT IN HEALTH CARE SYSTEMS PRECEPTORSHIP MANUAL FOR STAFF NURSE PRECEPTORS. SPRING Fall 2013 1 LOUISIANA STATE UNIVERSITY HEALTH SCIENCE CENTER SCHOOL OF NURSING BACCALAUREATE PROGRAM NEW ORLEANS NURSING 4369 NURSING MANAGEMENT IN HEALTH CARE SYSTEMS PRECEPTORSHIP MANUAL FOR STAFF NURSE PRECEPTORS

More information

THE COLLEGE OF EMERGENCY MEDICINE

THE COLLEGE OF EMERGENCY MEDICINE THE COLLEGE OF EMERGENCY MEDICINE on Supporting Information for Revalidation General Introduction The purpose of revalidation is to assure patients and the public, employers and other healthcare professionals

More information

New Scientist/SRG Salary Survey 2013

New Scientist/SRG Salary Survey 2013 New Scientist/SRG Salary Survey 2013 Contents + Background + Objectives + Methodology + Executive Summary + Respondent Profile + Main Findings + Summary of Findings + Appendix Background & objectives +

More information

SFJ EFSM14 Manage the performance of teams and individuals to achieve objectives

SFJ EFSM14 Manage the performance of teams and individuals to achieve objectives Manage the performance of teams and individuals to achieve objectives Overview This standard is about making the best use of your team and its members so that they can achieve your organisation's objectives.

More information

Peer Review on Supervisory Practices in respect of Article 9 of Directive 2003/41/EC ( Conditions of operation ) Final Report

Peer Review on Supervisory Practices in respect of Article 9 of Directive 2003/41/EC ( Conditions of operation ) Final Report EIOPA-BoS-14/262 12 March 2015 Peer Review on Supervisory Practices in respect of Article 9 of Directive 2003/41/EC ( Conditions of operation ) Final Report EIOPA Westhafen Tower, Westhafenplatz 1-60327

More information

Post-accreditation monitoring report: The Chartered Institute of Personnel and Development. June 2007 QCA/07/3407

Post-accreditation monitoring report: The Chartered Institute of Personnel and Development. June 2007 QCA/07/3407 Post-accreditation monitoring report: The Chartered Institute of Personnel and Development June 2007 QCA/07/3407 Contents Executive summary... 4 Accreditation conditions... 4 Observations... 5 Introduction...

More information

Have you considered a career in Occupational Medicine?

Have you considered a career in Occupational Medicine? Have you considered a career in Occupational Medicine? Do you know that... UK occupational physicians work all over the world? Occupational medicine special interests include aviation and space, travel,

More information

Blue Cross of NEPA: Custom PPO Option 10014 Coverage Period: 03/01/2015-02/29/2016

Blue Cross of NEPA: Custom PPO Option 10014 Coverage Period: 03/01/2015-02/29/2016 This is only a summary. If you want more detail about your coverage and costs, you can get the complete terms in the policy or plan document at www.bcnepa.com or by calling 1-888-345-2346. Important Questions

More information

Harness Care Cooperative Ltd Quality primary care services provided through local cooperation Company registration: 06584450

Harness Care Cooperative Ltd Quality primary care services provided through local cooperation Company registration: 06584450 Harness Care Cooperative Ltd Quality primary care services provided through local cooperation Company registration: 06584450 Job Description Job title: Nurse Practitioner /Lead Nurse ACCOUNTIBILITY The

More information

Syllabus Study Programme in Psychology

Syllabus Study Programme in Psychology Dnr 3-1814/2015 Syllabus Study Programme in Psychology 2PS13 Established by the Board of Higher Education 8 November, 2006 Confirmed by the Board of Higher Education 26 November, 2012 Latest revision by

More information

Commissioning Policy. Defining the boundaries between NHS and Private Healthcare

Commissioning Policy. Defining the boundaries between NHS and Private Healthcare Commissioning Policy Defining the boundaries between NHS and Private Healthcare Reference No: Version: 1 Ratified by: PH007 East Midlands Specialised Commissioning Group Board (EMSCG) June 2009 Date ratified:

More information

The Open University s repository of research publications and other research outputs

The Open University s repository of research publications and other research outputs Open Research Online The Open University s repository of research publications and other research outputs Using LibQUAL+ R to Identify Commonalities in Customer Satisfaction: The Secret to Success? Journal

More information