The University of North Carolina Wilmington NURSE PRACTITIONER COMPETENCY PROFILE

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1 The University of North Carolina Wilmington NURSE PRACTITIONER COMPETENCY PROFILE Description of Work: This class provides patient care, including performing assessment, determining diagnosis, developing treatment plans, prescribing medication, engaging in research activities, and providing training and education for a wide variety of medical conditions under the supervision of a physician. Patient care is provided in a variety of clinical settings, including hospitals, outpatient medical offices, health departments, universities, correctional facilities, etc. Nurse Practitioners may practice general medicine or specialize in a specific area of patient care. ROLE DESCRIPTIONS BY COMPETENCY LEVEL CONTRIBUTING JOURNEY ADVANCED Positions at this level perform patient assessment, determine diagnosis, develop treatment plans, prescribe medication, engage in research activities, and provide training and education. Employees may serve as primary care providers under close supervision of a physician. They provide care for patients with commonly encountered symptoms and confers with a supervising physician regarding patients with more complex symptoms. Positions at this level independently provide care for patients with more complex symptoms, under general supervision of a physician, conferring with a supervising physician as needed. Patient care may require working knowledge of one or more medical specialties. Page 1 of 5 Positions at this level independently provide care within a medical specialty or for specific patient populations that have more complex needs, under consulting care of a physician, and conferring with a supervising physician as needed. May perform minor surgical procedures such as suturing lacerations, excision of skin lesions, etc.

2 Competency Technical Knowledge Critical Thinking Client/Customer Service Consulting/Advising Coaching/Mentoring Communication Definition Knowledge of professional patient care practices and procedures, medical terminology, disease processes and body systems, pharmacology, and current clinical diagnostic procedures and treatments. Ability to assess and diagnose patient symptoms, interpret medical and clinical information, and order diagnostic tests and procedures when indicated. Ability to prescribe and/or modify treatment plans and/or medications to meet the needs of individual patients. Ability to make accurate decisions based upon the review of patient symptoms and medical records. Ability to develop and maintain professional relationships with patients, their families and healthcare personnel by listening, understanding, and responding to identified needs. Ability to provide advice and counsel to patients, their families and healthcare personnel. Ability to communicate the basic principles of health promotion and disease prevention. Knowledge of teaching and consulting techniques. Ability to provide guidance and feedback to help patients, their families, and healthcare personnel strengthen their understanding of and/or capacity to deal with health issues. Ability to establish and maintain effective communications with patients, their families, healthcare personnel, and others. Ability to convey information clearly and concisely either verbally or in writing regarding the disease process and level of care and services being rendered to ensure that the intended audience understands the information and the message. Ability to listen and respond appropriately to others. Page 2 of 5

3 Competency Contributing Journey Advanced Technical-Knowledge Basic knowledge of patient care practices (assessment, diagnosis, treatment, and medication.) Working knowledge of patient care practices in one or more medical specialties requiring additional education and/or experience including, but not limited to, adult care, gerontology, neonatology, oncology, pediatrics, psychiatry, or women s health. Full knowledge of patient care practices in one or more medical specialties or knowledge of working with special patient populations that have more complex needs. Critical Thinking Client/Customer Service Consulting/Advising Basic knowledge The span of knowledge minimally necessary to complete defined assignments. Ability to independently implement the nursing process (assess, plan, implement, and evaluate) to meet patient needs and diagnose and determine the most appropriate course of medical treatment. Ability to demonstrate a professional and caring approach. Ability to demonstrate patience in dealing with patients and their families. Ability to coordinate referrals to specialists. Ability to provide patients and their families with information on disease processes, treatment, and Page 3 of 5 Working knowledge - The span of knowledge necessary to independently complete defined assignments to produce an effort or activity directed toward the production or accomplishment of the research objective. Ability to base judgments on facts and reasoning. Ability to be open-minded, organized and systematic, and inquisitive. Ability to be reflective and self-monitoring. Ability to be creative. Ability to demonstrate discernment of patient complaints. Ability to work as a team player with multi-disciplinary healthcare personnel. Ability to effectively advise healthcare personnel through orientation and on-the-job Full knowledge - The broad scope of knowledge demonstrated on the job that is beyond journey competencies. Ability to manage complex dilemmas. Ability to anticipate, recognize and respond to potentially problematic situations. Ability to anticipate the needs of patients and their families. Ability to coordinate referrals to specialists. Ability to answer questions from healthcare personnel on disease processes, diagnosis, and

4 self-care. Ability to advise healthcare personnel on patient care. training. treatment. Competency Contributing Journey Advanced Coaching/Mentoring Ability to provide patients and their families with education on disease processes, treatment, and self-care. Ability to instruct healthcare personnel on patient care. Ability to effectively educate healthcare personnel through orientation and on-the-job training. Ability to precept healthcare personnel on patient care and daily routines. Communication Ability to communicate medical information to patients and their families at all levels of understanding. Ability to use interview techniques that assist the patient in describing his/her symptoms and assist in discerning the situation, using a systems approach. Ability to communicate information to patients, families and staff in a concise and descriptive manner, verbally, in writing, or by demonstration. Ability to document subjective and objective data, action taken, and plan of care. Ability to provide instruction to healthcare personnel on disease processes, diagnosis, and treatment. Knowledge of advanced communication techniques. Skill in observing behavior and mannerisms. Ability to actively listen. Page 4 of 5

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