E-Business Supply Chain Management. Michael J. Shaw

Size: px
Start display at page:

Download "E-Business Supply Chain Management. Michael J. Shaw"

Transcription

1 1 E-Business Supply Chain Management Michael J. Shaw

2 A Process View of the Supply Chain 2 Supply Chain Planning Information Flows Supplier Product Flows Manufacturing Product Flows Distribution Product Flows Retailer Product Flows Customer Payment Flows Supply Chain Execution

3 Definitions of SCM 3 SCM is the coordination of material, information, and financial flows between and among all the participating enterprises in a business transactions Material flows Involve physical product flowing from suppliers to customers through the chain, as well as reverse material flows, such as product returns, servicing, recycling, and disposal Information flows Involve demand forecasts, order transmissions, and delivery status reports Financial flows Involve credit card information, credit terms, payment schedules, and consignment and title ownership arrangements

4 Significance of SCM 4 Today, companies need rapid, cost-effective, flawlessly executed demand fulfillment in order to deliver value to the customer what they want, when and where they want it, and at the lowest possible cost With e-commerce, the process focus is shifting inexorably outside the organization s four walls. The next opportunity lies in the fusing of each company s internal systems to those of its suppliers, partners, and customers.

5 Examples 5 Leading companies have the most innovative supply chains and are pulling head of their competition at breakneck speed Dell Computer: built on a vision of customerresponsive order fulfillment P&G: manufacturers and suppliers jointly creating business plans to eliminate the source of wasteful practices across the entire supply chain.

6 The Evolution of ERP 6 Wave 4: Interenterprise Integration (XRP) Wave 3: Customer-Centric Integration (CRP) Wave 2: Enterprise Integration (ERP) Wave 1: Manufacturing Integration (MRP)

7 The Evolution of ERP (Cont.) 7 Wave 1: Manufacturing Integration (MRP) The 1970s saw the emergence of MRP, which focused on automating all aspects of production master scheduling and centralized inventory planning, respectively. During the 1980s, the MRP extends traditional focus on production processes into other business functions, including order processing, manufacturing, and distribution Wave 2: Enterprise Integration (ERP) The following key business drivers forcing migration from MRP to ERP Replacing legacy systems Gaining grater control Managing globalization Handling regulatory change Improving integration of functions across the enterprise

8 The Evolution of ERP (Cont.) 8 Wave 3: Customer-Centric Integration (CRP) Key CRP driver: traditional ERP solutions are ill-equipped to meet the business requirements of the build-to-order/fulfill-to-order business paradigm Companies are racing to find the right combination of bricks and clicks -> ERP s business requirement have evolved from their focus on cost cutting, efficiency, and productivity to a new focus on customer value, effectiveness, and enhanced service delivery Wave 4: Interenterprise Integration (XRP) XRP, known as extended resource planning, extends the organizational foundation of an ERP backbone beyond the four walls of the enterprise to its customers, suppliers, and trading partners. Examples of XRP are B2B marketplaces, providing better synchronization with trading partners in order to reduce inventories, foster strategic M. Shaw, pricing, UIUC improve cycle times, and increase customer satisfaction throughout the supply chain

9 The Next Wave of Integration: Extended Enterprise 9 Internal Focus Manufacturing External Focus Supply Chain Planning Information/ Supplier Centric Industrial Age Based Financials HR/Payroll Integration Supply Chain Execution Selling-Chain Management Information/ Customer Centric Integration of Core Functions Integration of Revenue Growth Functions

10 Supply Chain Investment Trends 10 Information is replacing inventory Supply chain capabilities are rapidly growing to manage external inventory that companies can t see and don t own. Companies that are adept at managing information are less likely to carry costly inventory Companies that don t understand how this trend lets them avoid inventory carrying costs will fail The competition will move from a model of company versus company to one of supply chain versus supply chain

11 Collaborative Supply Chains 11 SCM is evolving from the current enterprise-centric models, to more collaborative, partnership-oriented models, such as P&G and Wal-Mart s continuous-replenishment model in the consumer packaged-goods industry.

12 Internet-Enabled SCM 12 Three types of high-performance supply chains: Responsive supply chains Quickly and accurately respond to customer needs. ATP (available to promise) is one important feature of their responsiveness Adaptive supply chains Rapidly reconfigured to adapt to changing consumer demand. They help companies to compete by accelerating the rate at which the companies identify and respond to changing business conditions and consumer requirement Intelligent supply chains Dynamic and continuously fine-tuned as companies seek a slight edge over the performance of other chains. The chains are formed and reformed in an attempt to strengthen the weak links in the chain

13 An Application View of the Supply Chain 13 Complete Order Life Cycle Partial Functional Solutions Complete Integrated Solutions Commit Schedule Make Deliver Order Commitment Advanced Scheduling Demand Planning Transportation Planning Integrated Selling Chain Application Manufacturing Planning Distribution Planning Cross-Functional Processes Breaking Down Enterprise Walls

14 Build-to-Order 14 Make-to-stock model V.S. Build-to-order model make-to-stock model Supply plans are implemented to match the profile of the demand forecast while meeting the customer service targets, such as order-fill rate. Revenue is a given, so only costs are minimized Changes in demand stemming from unforeseen circumstances often cause severe disruptions to the demand plan, resulting in lost sales, reduced market share, and unprofitable operations Build-to-order (BTO) model The concept behind BTO is matching supply with demand in real time As customer demand becomes unpredictable, companies must enter BTO to integrate their supply plans with demand plans, in order to best achieve corporate goals and maximized profitability

15 Build-to-Order: Intel, Solectron, and Ingram Micro 15 Ingram-Solectron supply chain Ingram receives a PC order from one of its reseller customers. The order is transferred electronically to one of nine worldwide manufacturing locations owned by either Solectron or Ingram. The PC is produced to specification at the manufacturing facility probably married at some point with the associated peripherals and drop shipped to either the reseller or the end user customer The entire process takes less M. Shaw, than UIUC 7 days

16 Build-to-Order Supply Chain with Zero Inventory 16 Suppliers Transportation Company (FedEx, UPS) Solectron Ingram Micro Ingram s Web Site Reseller/ Customer

17 Demand variability in the supply chain 17 Material plans Materials planner Materials requirement production planner Production requirement Inventory planner Account plans Account management Customer Batch size Truck load Minimum run lengths Promotions Deals, price rises Bulk buys

18 Supplier relationships 18 Critical Vendor managed inventory Importance (of customer) to supplier Major One of many Irrelevant Forecasted ordering Random ordering Joint replenishment Capacity reservation Requirements planning Synchronized for normal demand Plan for events Effective demand management Synchronized supply/ demand capability Regular dialogue Effective forecasting aligned with order placing Joint planning periodically EDI Annual account planning Full commodity One of many Major Critical Importance (of supplier) to customers

19 information sharing in the supply chain Inventory 0 Demand Order and Project Financial history status capacity and design information forecasts and specs Percentage of 50 fortune 1,00 companies interviewed and asked: What information are you sharing together with your supply chain partners? M. And Shaw, what UIUC information will you share?

20 How Much Inventory Should be Carried? 20 POS Store Warehouse Dec- 98 Dec- 98 Notice the Variation! Jan-99 Feb- 99 Mar- 99 Mar- 99 WHY? Apr-99 Apr-99 May- 99

21 CRP Results 21 POS Store Dec- 98 Dec- 98 Jan-99Feb- 99 Mar- 99 Mar- 99 Old Inventory Level New Inventory Level New Warehouse Same POS Apr-99Apr-99May- 99

22 Recasting the Value Chain Reduced costs on direct and indirect spend and streamlined processes Enterprise eprocurement Efficient vertical markets that increase supply chain visibility and velocity Vertical Marketplaces Buyers Distributor Tier 1 Manufacturer Tier 2 Manufacturer Raw Goods Internet Buying Group Logistics Banking Communications Horizontal Marketplaces Commerce Service Providers Increased value proposition by extending procurement and value added services to customers, suppliers and partners.

23 The Coming Wireless Opportunities Improve process compliance by extending solutions to wireless Enterprise eprocurement Wireless will further increase supply chain visibility and velocity Vertical Marketplaces Buyers Distributor Tier 1 Manufacturer Tier 2 Manufacturer Raw Goods Internet Buying Group Horizontal Marketplaces Logistics Banking Communications Commerce Service Providers Increased value proposition by wirelessly extending procurement and value added services to customers, employees, suppliers and partners.

Enterprise Systems: From Supply Chains to ERP to CRM

Enterprise Systems: From Supply Chains to ERP to CRM Enterprise Systems: From Supply Chains to ERP to CRM Management Information Code: 164292-02 Course: Management Information Period: Autumn 2013 Professor: Sync Sangwon Lee, Ph. D D. of Information & Electronic

More information

1) A complete SCM solution includes customers, service providers and partners. Answer: TRUE Diff: 2 Page Ref: 304

1) A complete SCM solution includes customers, service providers and partners. Answer: TRUE Diff: 2 Page Ref: 304 Enterprise Systems for Management, 2e (Motiwalla/Thompson) Chapter 11 Supply Chain Management 1) A complete SCM solution includes customers, service providers and partners. Diff: 2 Page Ref: 304 2) SCM

More information

Sage 300 Distribution

Sage 300 Distribution Sage 300 Distribution Win new markets, satisfy your customers, deliver high-quality products and services and steer your business in the right direction with Sage 300 Distribution! In this ever increasing

More information

Operations and Supply Chain Management Prof. G. Srinivasan Department of Management Studies Indian Institute of Technology Madras

Operations and Supply Chain Management Prof. G. Srinivasan Department of Management Studies Indian Institute of Technology Madras Operations and Supply Chain Management Prof. G. Srinivasan Department of Management Studies Indian Institute of Technology Madras Lecture - 41 Value of Information In this lecture, we look at the Value

More information

Chapter 12. B2B E-commerce: Supply Chain Management and Collaborative Commerce. Copyright 2009 Pearson Education, Inc. Slide 12-1

Chapter 12. B2B E-commerce: Supply Chain Management and Collaborative Commerce. Copyright 2009 Pearson Education, Inc. Slide 12-1 Chapter 12 B2B E-commerce: Supply Chain Management and Collaborative Commerce Copyright 2009 Pearson Education, Inc. Slide 12-1 Volkswagen Builds Its B2B Net Marketplace Class Discussion Why didn t Volkswagen

More information

E-commerce. business. technology. society. Kenneth C. Laudon Carol Guercio Traver. Third Edition. Copyright 2007 Pearson Education, Inc.

E-commerce. business. technology. society. Kenneth C. Laudon Carol Guercio Traver. Third Edition. Copyright 2007 Pearson Education, Inc. Copyright 2007 Pearson Education, Inc. Slide 12-1 E-commerce business. technology. society. Third Edition Kenneth C. Laudon Carol Guercio Traver Copyright 2007 Pearson Education, Inc. Slide 12-2 Chapter

More information

4 Key Tools for Managing Shortened Customer Lead Times & Demand Volatility

4 Key Tools for Managing Shortened Customer Lead Times & Demand Volatility ebook 4 Key Tools for Managing Shortened Customer Lead Times & Demand Volatility 4 Key Tools for Managing Shortened Customer Lead Times & Demand Volatility S U P P L Y C H A I N Content Introduction Tool

More information

White Paper. Which SAP Warehouse Management Application is Right For You?

White Paper. Which SAP Warehouse Management Application is Right For You? Which SAP Warehouse Management Application is Right For You? Executive Summary The supply chain is getting faster and more dynamic every day. The next level of performance improvement is not going to come

More information

Business Challenges. Customer retention and new customer acquisition (customer relationship management)

Business Challenges. Customer retention and new customer acquisition (customer relationship management) Align and Optimize Workflows with Lean Dan Marino Marino Associates, LLC Strategic and tactical planning Information systems integration Customer retention and new customer acquisition (customer relationship

More information

CS155b: E-Commerce. Lecture 14: March 1, 2001 Introduction to B2B E-Commerce

CS155b: E-Commerce. Lecture 14: March 1, 2001 Introduction to B2B E-Commerce CS155b: E-Commerce Lecture 14: March 1, 2001 Introduction to B2B E-Commerce Assignments HW4 due in class March 27, 2001 Reading: How XML Enables Internet Trading Communities and Marketplaces, by R. Glushko

More information

Introduction to Supply Chain Management Technologies

Introduction to Supply Chain Management Technologies Introduction to Supply Chain Management Technologies Second Edition David Frederick Ross CRC Press Taylor & Francis Croup Boca Raton London New York CRC Press is an imprint of the Taylor & Francis Croup,

More information

Supply Chain Management & ERP

Supply Chain Management & ERP 1 Case: How Dell Reengineered its Supply Chain Supply Chain Management & ERP Problem: Dell pioneered the mail order approach to selling PCs In 1993, Compaq cuts prices to drive Dell out of the market.

More information

Introduction to. David Simchi-Levi. Professor of Engineering Systems Massachusetts Institute of Technology. Regional warehouses: Stocking points

Introduction to. David Simchi-Levi. Professor of Engineering Systems Massachusetts Institute of Technology. Regional warehouses: Stocking points Introduction to Supply Chain Management David Simchi-Levi Professor of Engineering Systems Massachusetts Institute of Technology Sources: Plants vendors ports Regional warehouses: Stocking points Field

More information

VISION. Inventory management with the intelligence to help you balance supply with demand throughout the supply chain BROCHURE

VISION. Inventory management with the intelligence to help you balance supply with demand throughout the supply chain BROCHURE VISION Inventory management with the intelligence to help you balance supply with demand throughout the supply chain BROCHURE THE VISION ADVANTAGE Range and category management should not be a monthly

More information

ORACLE SALES ANALYTICS

ORACLE SALES ANALYTICS ORACLE SALES ANALYTICS KEY FEATURES & BENEFITS FOR BUSINESS USERS Analyze pipeline opportunities to determine actions required to meet sales targets Determine which products and customer segments generate

More information

Learning Objectives. Supply Chains & SCM Defined. Learning Objectives con t. Components of a Supply Chain for a Manufacturer

Learning Objectives. Supply Chains & SCM Defined. Learning Objectives con t. Components of a Supply Chain for a Manufacturer Chapter 4 Global Supply Chain Management Operations Management by R. Dan Reid & Nada R. Sanders 4th Edition Wiley 2010 Learning Objectives Describe the structure of supply chains Describe the bullwhip

More information

Functional Analysis of Enterprise Resource Planning Systems

Functional Analysis of Enterprise Resource Planning Systems Functional Analysis of Enterprise Resource Planning Systems Todor Stoilov, Krasimira Stoilova Abstract: An analysis of the general functions of the Enterprise Resource Planning (ERP) systems is performed.

More information

Supply Chain Management and Value Creation

Supply Chain Management and Value Creation Supply Chain Management and Value Creation YAN Xi 1, KANG Canhua 2 School of Economics, Wuhan University of Technology, Wuhan 430070, China 1. cassie_yan@163.com, 2.kchhua@whut.edu.cn Abstract: In recent

More information

26/10/2015. Enterprise Information Systems. Learning Objectives. System Category Enterprise Systems. ACS-1803 Introduction to Information Systems

26/10/2015. Enterprise Information Systems. Learning Objectives. System Category Enterprise Systems. ACS-1803 Introduction to Information Systems ACS-1803 Introduction to Information Systems Instructor: Kerry Augustine Enterprise Information Systems Lecture Outline 6 ACS-1803 Introduction to Information Systems Learning Objectives 1. Explain how

More information

A Winning Supply Chain Vision. Razat Gaurav Senior Vice President, International

A Winning Supply Chain Vision. Razat Gaurav Senior Vice President, International A Winning Supply Chain Vision Razat Gaurav Senior Vice President, International Global Trends Variability, Uncertainty, Complexity, Ambiguity Emerging Markets Growing at 2 4X Volatility in commodity prices

More information

Management Information Systems

Management Information Systems Faculty of Foundry Engineering Virtotechnology Management Information Systems Classification, elements, and evolution Agenda Information Systems (IS) IS introduction Classification Integrated IS 2 Information

More information

How To Be Successful In A Business

How To Be Successful In A Business A CFO s Perspective on How Supply Chain and Finance can Collaborate to Deliver Value by Joselito Diga CFO, Unilab SUPPLYLINK 2012 CONFERENCE Philippines Institute of Supply Management 19-20 April 2012

More information

Creating a supply chain control tower in the high-tech industry

Creating a supply chain control tower in the high-tech industry Creating a supply chain control tower in the high-tech industry Creating a supply chain control tower in the high-tech industry A supply chain control tower gives high-tech leaders the ability to create

More information

Content. Chapter 1 Supply Chain Management An Overview 3. Chapter 2 Supply Chain Integration 17. Chapter 3 Demand Forecasting in a Supply Chain 28

Content. Chapter 1 Supply Chain Management An Overview 3. Chapter 2 Supply Chain Integration 17. Chapter 3 Demand Forecasting in a Supply Chain 28 Content Part I: Principles of Supply Chain Management Chapter 1 Supply Chain Management An Overview 3 Part II: Supply Chain Planning & Design Chapter 2 Supply Chain Integration 17 Chapter 3 Demand Forecasting

More information

INTERNET TECHNOLOGIES AND SUPPLY CHAIN MANAGEMENT

INTERNET TECHNOLOGIES AND SUPPLY CHAIN MANAGEMENT INTERNET TECHNOLOGIES AND SUPPLY CHAIN MANAGEMENT A number of companies have used the Internet to lower costs and add value to their businesses The Internet has already had a tremendous impact on the field

More information

Vendor Managed Inventory Strategies

Vendor Managed Inventory Strategies Vendor Managed Inventory Strategies Summary Results 2015 Program Overview Between February and March of 2015, Gatepoint Research invited selected supply chain, logistics and operations executives to participate

More information

LEAN, SIX SIGMA, AND ERP:

LEAN, SIX SIGMA, AND ERP: LEAN, SIX SIGMA, AND ERP: Putting it all together for Improved Performance Paper Summary Many manufacturers perceive Lean, Six Sigma, and ERP as contrasting approaches. They often see them as mutually

More information

An Enterprise Resource Planning Solution for Mill Products Companies

An Enterprise Resource Planning Solution for Mill Products Companies SAP Thought Leadership Paper Mill Products An Enterprise Resource Planning Solution for Mill Products Companies Driving Operational Excellence and Profitable Growth Table of Contents 4 What It Takes to

More information

Microsoft Dynamics Food and Beverage Distribution Telesales Guide

Microsoft Dynamics Food and Beverage Distribution Telesales Guide Microsoft Dynamics Food and Beverage Distribution Telesales Guide This telesales guide provides an overview of the information you will need to drive demand for Microsoft Dynamics ERP or CRM solutions

More information

Turban and Volonino. Enterprise Systems: Supply Chains, ERP, CRM & KM

Turban and Volonino. Enterprise Systems: Supply Chains, ERP, CRM & KM Turban and Volonino Chapter 10 Enterprise Systems: Supply Chains, ERP, CRM & KM Information Technology for Management Improving Performance in the Digital Economy 7 th edition John Wiley & Sons, Inc. Slides

More information

The B2B Market as an Enabler to Integration in Aerospace Industry

The B2B Market as an Enabler to Integration in Aerospace Industry 2, Chen Yuan 1, Wang Guoshun 1 1 Business School, Central-South University, Changsha, Hunan 410083, P.R.China School of Economics & management, Guangdong University of Technology, Guangzhou, 510520, Guangdong,

More information

ACS-1803 Introduction to Information Systems. Enterprise Information Systems. Lecture Outline 6

ACS-1803 Introduction to Information Systems. Enterprise Information Systems. Lecture Outline 6 ACS-1803 Introduction to Information Systems Instructor: David Tenjo Enterprise Information Systems Lecture Outline 6 1 Learning Objectives 1. Explain how organizations support business activities by using

More information

1.3 ERP System Evolution

1.3 ERP System Evolution 1.3 ERP System Evolution Learning Objectives State the purpose of enterprise resource planning (ERP) systems List the challenges facing the industry List the development stages of the manufacturing planning

More information

ERP Response to E-Business Challenges. Peoplesoft Case

ERP Response to E-Business Challenges. Peoplesoft Case 50 ERP Response to E-Business Challenges. Peoplesoft Case Senior lect. Doina FOTACHE, PhD., Senior lect. Luminita FÎNARU, PhD. Department of Informatics, Al. I Cuza University, Iasi ERP is becoming the

More information

QAD SOLUTIONS ARE BUILT FOR FOOD AND BEVERAGE MANUFACTURERS, BUILT FOR YOU

QAD SOLUTIONS ARE BUILT FOR FOOD AND BEVERAGE MANUFACTURERS, BUILT FOR YOU QAD SOLUTIONS ARE BUILT FOR FOOD AND BEVERAGE MANUFACTURERS, BUILT FOR YOU Food and beverage manufacturers produce a wide array of products from soda, wine, dairy, and fruits and vegetables to oils, spices

More information

Overview and Frequently Asked Questions

Overview and Frequently Asked Questions Overview and Frequently Asked Questions OVERVIEW Oracle is pleased to announce that we have completed our acquisition of Siebel Systems and we are now operating as one. As the leader in customer relationship

More information

ENTERPRISE MANAGEMENT AND SUPPORT IN THE AUTOMOTIVE INDUSTRY

ENTERPRISE MANAGEMENT AND SUPPORT IN THE AUTOMOTIVE INDUSTRY ENTERPRISE MANAGEMENT AND SUPPORT IN THE AUTOMOTIVE INDUSTRY The Automotive Industry Businesses in the automotive industry face increasing pressures to improve efficiency, reduce costs, and quickly identify

More information

B2B Integration and Collaboration: Strategies for Building a ROI Business Case

B2B Integration and Collaboration: Strategies for Building a ROI Business Case B2B Integration and Collaboration: Strategies for Building a ROI Business Aberdeen conducted a survey of over 191 supply chain executives (Chief Supply Chain Officer Survey, January 2011) where only 14%

More information

Supply Chain Performance: The Supplier s Role

Supply Chain Performance: The Supplier s Role Supply Chain Performance: The Supplier s Role March 2005 Industry Directions Inc. www.industrydirections.com Companies of all sizes are realizing that they no longer have complete control over their market

More information

B2B Integration. Business Value and Adoption Trends BY BARCHI GILLAI AND TAO YU FOREWORD BY GXS, INC.

B2B Integration. Business Value and Adoption Trends BY BARCHI GILLAI AND TAO YU FOREWORD BY GXS, INC. Business Value and Adoption Trends BY BARCHI GILLAI AND TAO YU FOREWORD BY GXS, INC. June 2013 2 Stanford Global Supply Chain Management Forum Foreword Today s businesses can no longer be successful solely

More information

The New Data Integration Model. The Next Real B2B Integration Opportunity for System Integrators & VARs

The New Data Integration Model. The Next Real B2B Integration Opportunity for System Integrators & VARs The New Data Integration Model The Next Real B2B Integration Opportunity for System Integrators & VARs 2 In this E-book This E-book highlights a new framework called the New Integration Model created to

More information

Discover how and why file transfer is changing

Discover how and why file transfer is changing Discover how and why file transfer is changing Why you should think of it as more than FTP 1 2013 IBM Corporation Agenda What is Smarter Commerce? What is the role of B2B integration? What is MFT? Problems

More information

Scope of Supply Chain Management (SCM)

Scope of Supply Chain Management (SCM) Scope of Supply Chain Management (SCM) Session Speaker Prof. P.S.satish 1 Session Objectives To understand the scope of Supply Chain Management To compare different activities of Supply Chain Management

More information

Building Relationships by Leveraging your Supply Chain. An Oracle White Paper December 2001

Building Relationships by Leveraging your Supply Chain. An Oracle White Paper December 2001 Building Relationships by Leveraging your Supply Chain An Oracle White Paper December 2001 Building Relationships by Leveraging your Supply Chain EXECUTIVE OVERVIEW This white paper illustrates why a fusion

More information

e-business in the Retail Sector Elena Gaboardi

e-business in the Retail Sector Elena Gaboardi e-business in the Retail Sector Elena Gaboardi 26-11-2002 e-business in Europe 2002, Brussels 1 Retail: a reshaped competitive scenario Increasing concentration (new stores and takeovers) Geographical

More information

Strategic Framework to Analyze Supply Chains

Strategic Framework to Analyze Supply Chains Strategic Framework to Analyze Supply Chains 1 Andy Guo A Strategic Framework for Supply Chain Design, Planning, and Operation Part I: Understand the supply chain Part II: Supply chain performance Part

More information

Introduction to Logistics & Supply Chain Management

Introduction to Logistics & Supply Chain Management CTL.SC1x -Supply Chain & Logistics Fundamentals Introduction to Logistics & Supply Chain Management MIT Center for Transportation & Logistics "Bananas". Licensed under Creative Commons Attribution-Share

More information

B2B Strategies: from EDI to e-commerce. Objectives. In this chapter, you will learn about:

B2B Strategies: from EDI to e-commerce. Objectives. In this chapter, you will learn about: Introduction to e-commerce B2B Strategies: from EDI to e-commerce Objectives In this chapter, you will learn about: Strategies that businesses use to improve purchasing, logistics, and other support activities

More information

Meeting the Multi-channel Distribution Challenge

Meeting the Multi-channel Distribution Challenge Meeting the Multi-channel Distribution Challenge July 2013 Sponsored by: Conducted by: On behalf of: Introduction Distribution is one of the fastest-changing processes in the world of logistics. With the

More information

mysap ERP FINANCIALS SOLUTION OVERVIEW

mysap ERP FINANCIALS SOLUTION OVERVIEW mysap ERP FINANCIALS SOLUTION OVERVIEW EFFECTIVE FINANCIAL MANAGEMENT ... IS KEY TO BUSINESS SUCCESS mysap ERP FINANCIALS YOUR BUSINESS, YOUR FUTURE, YOUR SUCCESS mysap ERP is the world s most complete

More information

EXECUTIVE SUMMARY. Warehouse Management Systems. Technology for Global Supply Chain Performance. Authored By: Carla Reed. ChainLink Technology Series

EXECUTIVE SUMMARY. Warehouse Management Systems. Technology for Global Supply Chain Performance. Authored By: Carla Reed. ChainLink Technology Series EXECUTIVE SUMMARY ChainLink Technology Series Warehouse Management Systems Technology for Global Supply Chain Performance Copyright ChainLink Research 2007 Authored By: Carla Reed June, 2007 About ChainLink

More information

BUILDING A CUSTOMER- FOCUSED VALUE CHAIN

BUILDING A CUSTOMER- FOCUSED VALUE CHAIN BUILDING A CUSTOMER- FOCUSED VALUE CHAIN With the right solutions, a company can implement those pieces they need now and add functionality as business needs expand and grow. INTRODUCTION In most growing

More information

The Logistics Institute Asia Pacific

The Logistics Institute Asia Pacific The Logistics Institute Asia Pacific E-Logistics: Trends And Opportunities Research Paper No: TLI-AP/01/01 Prof N. Viswanadham Roshan Gaonkar THE LOGISTICS INSTITUTE - ASIA PACIFIC A partnership between

More information

Is it Time to Purchase a Fashion Enterprise Solution?

Is it Time to Purchase a Fashion Enterprise Solution? Is it Time to Purchase a Fashion Enterprise Solution? Determining whether to replace an ERP, PLM or other system is a major decision for any apparel and fashion business. Fortunately, recent technology

More information

Introduction to Purchasing and Supply Chain Management

Introduction to Purchasing and Supply Chain Management Purchasing and Supply Chain Management World Class Supply Management Introduction to Purchasing and Supply Chain Management Chapter 1 1 World Class Supply Management The World Class Supply philosophy reflects

More information

Information Systems for Business Integration: EDI, SCM, CRM Systems

Information Systems for Business Integration: EDI, SCM, CRM Systems Information Systems for Business Integration: EDI, SCM, CRM Systems (April 2, 2009) BUS3500 - Abdou Illia, Spring 2009 1 LEARNING GOALS Discuss Supply Chain Management systems Discuss Customer Relationship

More information

Evaluation of Supply Chain Management Systems Regarding Discrete Manufacturing Applications

Evaluation of Supply Chain Management Systems Regarding Discrete Manufacturing Applications Evaluation of Supply Chain Management Systems Regarding Discrete Manufacturing Applications Prof. Dr.-Ing. Klaus Thaler FHTW Berlin, Treskowallee 8, D-10318 Berlin, Germany e-mail: k.thaler@fhtw-berlin.de

More information

Key Benefits: Minimize lead times and maximize on-time deliveries to customers. Respond quickly to changes in demand for materials and capacity

Key Benefits: Minimize lead times and maximize on-time deliveries to customers. Respond quickly to changes in demand for materials and capacity Microsoft Business Solutions Axapta Master Planning streamlines your manufacturing processes and supply chain to help you reduce costs and satisfy customer demands. Key Benefits: Minimize lead times and

More information

Digital Business Services Topic Area Theaters May 17-19, 2016 Orlando, FL

Digital Business Services Topic Area Theaters May 17-19, 2016 Orlando, FL Digital Topic Area Theaters May 17-19, 2016 Orlando, FL Session ID Title Abstract Time and Location DB34027 Exploit Business Benefit Cases to Accelerate and Improve Processes DB34011* DB34008 DB34051*

More information

ORACLE MANUFACTURING MATERIAL PLANNING FOR PROCESS MANUFACTURING

ORACLE MANUFACTURING MATERIAL PLANNING FOR PROCESS MANUFACTURING ORACLE MANUFACTURING MATERIAL PLANNING FOR PROCESS MANUFACTURING KEY FEATURES MATERIAL PLANNING FOR PROCESS INCLUDES: Material and rough cut capacity planning Multi-level graphical pegging Advanced sourcing

More information

Agile Manufacturing for ALUMINIUM SMELTERS

Agile Manufacturing for ALUMINIUM SMELTERS Agile Manufacturing for ALUMINIUM SMELTERS White Paper This White Paper describes how Advanced Information Management and Planning & Scheduling solutions for Aluminium Smelters can transform production

More information

Cloud-based trading & financing ecosystem for global ecommerce

Cloud-based trading & financing ecosystem for global ecommerce Cloud-based trading & financing ecosystem for global ecommerce specializing in China inbound and outbound trade for small online retailers and social commerce players Our Motto MAKING BUY AND SELL EASY!

More information

Principles of Marketing. by Jeff Tanner and Mary Anne Raymond

Principles of Marketing. by Jeff Tanner and Mary Anne Raymond Principles of Marketing by Jeff Tanner and Mary Anne Raymond Chapter 8 Using Marketing Channels to Create Value for Customers 2010 Flat World Knowledge, Inc. Marketing Channels and Channel Partners Learning

More information

Oracle istore. Deliver Intelligent, Personalized Customer Experiences

Oracle istore. Deliver Intelligent, Personalized Customer Experiences Oracle istore Oracle istore is the Enterprise E-Business Suite ecommerce application that provides a personalized, comprehensive and cost-effective Internet sales channel. istore is a key component of

More information

How to Manage B2C Shipping with Cloud ERP, Part One

How to Manage B2C Shipping with Cloud ERP, Part One How to Manage B2C Shipping with Cloud ERP, Part One Overview We're going explore some of the challenges and solutions with managing B2C shipping: Explore challenges in processing and shipping high volume

More information

Supply Chain Management

Supply Chain Management Overview of Logistics and Supply Chain Management Dr.T.A.S.Vijayaraghavan, XLRI Jamshedpur Supply Chain Management Supply Chain Management is now part of the business vocabulary. Impact of global marketplace

More information

LOGISTICS & SUPPLY CHAIN MANAGEMENT

LOGISTICS & SUPPLY CHAIN MANAGEMENT LOGISTICS & SUPPLY CHAIN MANAGEMENT Section 1 Understanding the Supply Chain and its logistics activities C O R R A D O C E R R U T I What is Logistics? Logistics takes care of the activities and the decisions

More information

Supply Chain Management Build Connections

Supply Chain Management Build Connections Build Connections Enabling a business in manufacturing Building High-Value Connections with Partners and Suppliers Build Connections Is your supply chain responsive, adaptive, agile, and efficient? How

More information

THE EMERGENCE OF OMNICHANNEL IN B2B HOW TO SURVIVE AND WIN

THE EMERGENCE OF OMNICHANNEL IN B2B HOW TO SURVIVE AND WIN THE EMERGENCE OF OMNICHANNEL IN B2B HOW TO SURVIVE AND WIN APRIL 2015 Richard Balaban Michael Ryba The online channel is becoming increasingly important in B2B transactions 1 Website traffic and the number

More information

A 10-Minute Guide to Increasing Supply Chain Visibility

A 10-Minute Guide to Increasing Supply Chain Visibility A 10-Minute Guide to Increasing Supply Chain Visibility 1 CONTENT MAKE THE CASE LEVEL 1 - VIEW THE INVENTORY LEVEL 2 - COLLABORATE SMARTER LEVEL 3 - TRACK & TRACE CONCLUSION 2 MAKE THE CASE It s imperative

More information

Logistics. Plant GDL

Logistics. Plant GDL Logistics Logistics and Repair Services: Inbound Logistics Order Fulfillment & Distribution Partner Collaboration We create maximum competitive advantage for our customers by delivering best-in-class logistics

More information

Lean Procurement: The Future of Supply Chain Management in a Demand-Driven World

Lean Procurement: The Future of Supply Chain Management in a Demand-Driven World Lean Procurement: The Future of Supply Chain Management in a Demand-Driven World An Oracle White Paper Written in Collaboration with CSS International, Inc. June 2006 Lean Procurement: The Future of Supply

More information

Relationship management is dead! Long live relationship management!

Relationship management is dead! Long live relationship management! XRM: From Fragmentation to Integration Executive Summary Relationship management is dead! Long live relationship management! But it s not just about customers anymore. The value chain has grown so long

More information

Adexa. The Electronics Supply Chain: Winning in a Virtual Environment

Adexa. The Electronics Supply Chain: Winning in a Virtual Environment Adexa The Electronics Supply Chain: Winning in a Virtual Environment The Electronics Supply Chain Winning in a Virtual Environment 1 Executive Summary Constant innovation and changing market forces have

More information

Vehicle Sales Management

Vehicle Sales Management Solution in Detail Automotive Executive Summary Contact Us Vehicle Sales Optimizing Your Wholesale Business Efficient Sales Collaborative Operation Faced with declining margins, automotive sales organizations

More information

Case-study: SwissAir. The Internet Business. Case-study: SwissAir. Case-study: SwissAir. Summary. Summary

Case-study: SwissAir. The Internet Business. Case-study: SwissAir. Case-study: SwissAir. Summary. Summary Case-study: SwissAir The Internet Business Old model: check flight info online Step 1. Toward customers e-ticketing, electronic check-in frequent flyer miles Web site personalization (and statistics!)

More information

Supply Chain Management

Supply Chain Management Supply Chain Management Contents A. Definition and Terminologies B. Evolution of SCM C. Supply Chain Management D. Integrated Logistics E. Fulfillment Process F. Specialized Supply Chains G. Supply Chain

More information

ORACLE INVENTORY MANAGEMENT CLOUD

ORACLE INVENTORY MANAGEMENT CLOUD ORACLE INVENTORY MANAGEMENT CLOUD Inventory is a major asset for many organizations, and effectively managing inventory, including the related inventory movement transactions, can impact your bottom line.

More information

COORDINATION IN THE SUPPLY CHAIN: VENDOR MANAGED INVENTORY IS THE WAY TO GO

COORDINATION IN THE SUPPLY CHAIN: VENDOR MANAGED INVENTORY IS THE WAY TO GO www.sjm.tf.bor.ac.yu Serbian Journal of Management 1 (1) (2006) 41-47 Serbian Journal of Management COORDINATION IN THE SUPPLY CHAIN: VENDOR MANAGED INVENTORY IS THE WAY TO GO R. Piplani * Center for Supply

More information

#KPMG Ignite. Join the conversation

#KPMG Ignite. Join the conversation #KPMG Ignite Join the conversation Increasing value in supply chain and procurement Mary Hemmingsen Mark Woods Welcome Mary Hemmingsen Partner, Energy Advisory Leader and Global LNG Leader Mark Woods Partner,

More information

Avanade Expertise Speeds Development

Avanade Expertise Speeds Development CASE STUDY Avanade Expertise Speeds Development Haldex Automates Lean Manufacturing Processes and Streamlines Operations with Microsoft Dynamics AX Haldex, a leading provider of automotive parts, sought

More information

B2B Integration. Business Value and Adoption Trends. BARCHI GILLAI and TAO YU. Foreword by OpenText (formerly GXS, INC.)

B2B Integration. Business Value and Adoption Trends. BARCHI GILLAI and TAO YU. Foreword by OpenText (formerly GXS, INC.) B2B Integration Business Value and Adoption Trends BARCHI GILLAI and TAO YU Foreword by OpenText (formerly GXS, INC.) June 2013 Foreword Today s businesses can no longer be successful solely operating

More information

e- Finance in México

e- Finance in México e- Finance in México The purpose o f this paper is to describe the current state of e- finance in México, its origins, its challenges, and the opportunities for the development of e- business that lie

More information

TRADITIONAL ERP ERP FOR ECOMMERCE?

TRADITIONAL ERP ERP FOR ECOMMERCE? TRADITIONAL ERP < OR > ERP FOR ECOMMERCE? How to evaluate your options to choose the right direction for your retail business. SALESWARP.COM TRADITIONAL ERP OR ERP FOR ECOMMERCE? The retail industry is

More information

Real-time Visibility. RFID-enabled Applications for Supply Chain & Logistics Operations. Reference Guide. 2009 OATSystems

Real-time Visibility. RFID-enabled Applications for Supply Chain & Logistics Operations. Reference Guide. 2009 OATSystems Real-time Visibility RFID-enabled Applications for Supply Chain & Logistics Operations Reference Guide 2009 OATSystems Real-time Visibility Across the Value Chain By adding real-time visibility to business

More information

Supply Chains: From Inside-Out to Outside-In

Supply Chains: From Inside-Out to Outside-In Supply Chains: From Inside-Out to Outside-In Table of Contents Big Data and the Supply Chains of the Process Industries The Inter-Enterprise System of Record Inside-Out vs. Outside-In Supply Chain How

More information

BTS CP Business Best Practice Process Design. Carola Feind-Just Head Consumer Products MEE Business Transformation Services

BTS CP Business Best Practice Process Design. Carola Feind-Just Head Consumer Products MEE Business Transformation Services BTS CP Business Best Practice Process Design Carola Feind-Just Head Consumer Products MEE Business Transformation Services SAP CP Business Best-Practices are the pre-defined reference content for defining,

More information

Effective Strategies for Modern Sales

Effective Strategies for Modern Sales Effective Strategies for Modern Sales Featuring Frank V. Cespedes, Harvard Business School Professor and author of Aligning Strategy and Sales: The Choices, Systems, and Behaviors that Drive Effective

More information

Creating the Right Spend Management Toolkit to Survive the Current Economic Crisis. Doug MacCallum Director BMO Spend & Payments Solutions

Creating the Right Spend Management Toolkit to Survive the Current Economic Crisis. Doug MacCallum Director BMO Spend & Payments Solutions Creating the Right Spend Management Toolkit to Survive the Current Economic Crisis Doug MacCallum Director BMO Spend & Payments Solutions 1 Welcome to your world! Revenue is dropping. Executive pressure

More information

PeopleSoft White Paper Series. Evolving from Distribution Requirements Planning to Collaborative Supply Chain Planning

PeopleSoft White Paper Series. Evolving from Distribution Requirements Planning to Collaborative Supply Chain Planning PeopleSoft White Paper Series Evolving from Distribution Requirements Planning to Collaborative Supply Chain Planning January 2004 Introduction Distribution and logistics managers are faced with managing

More information

Supply Chain Technology Foundations

Supply Chain Technology Foundations Supply Chain Technology Foundations The implementation of information technology has become an absolute requirement for success in today s business environment. The application of integrative information

More information

134: The Value of Item Master Data Management Mike Lapchick, Shotfarm John Poss, Ace Hardware Corporation

134: The Value of Item Master Data Management Mike Lapchick, Shotfarm John Poss, Ace Hardware Corporation 134: The Value of Item Master Data Management Mike Lapchick, Shotfarm John Poss, Ace Hardware Corporation June 12, 2014 1 THE VALUE OF ITEM MASTER DATA MANAGEMENT Session Description When trading partners

More information

BTEC3 : Achieveing e-locity

BTEC3 : Achieveing e-locity 1 early 2000 s. 2 Min/Max Definition Agenda Business Dilemma and Re-engineering processes for: Manufacturing = Lean Manufacturing Procurement = Lean Procurement Communication = Lean Business Communication

More information

Enterprise Resource. Planning and Supply. Functions, Business Processes. and Software for Manufacturing

Enterprise Resource. Planning and Supply. Functions, Business Processes. and Software for Manufacturing Karl E. Kurbel Enterprise Resource Planning and Supply Chain Management Functions, Business Processes and Software for Manufacturing Companies < ) Springer Contents 1 Business Information Systems 1 1.1

More information

When to Leverage Video as a Platform A Guide to Optimizing the Retail Environment

When to Leverage Video as a Platform A Guide to Optimizing the Retail Environment When to Leverage Video as a Platform A Guide to Optimizing the Retail Environment Contents S1 An Industry in Transition Over the past few years, retail has seen seismic changes in how the customer shops.

More information

SUPPLY CHAIN MANAGEMENT TRAINING

SUPPLY CHAIN MANAGEMENT TRAINING Phone:1300 121 400 Email: enquiries@pdtraining.com.au SUPPLY CHAIN MANAGEMENT TRAINING Generate a group quote today or register now for the next public course date COURSE LENGTH: 1.0 DAYS Supply Chain

More information

Continuous Sales & Operations Planning

Continuous Sales & Operations Planning Continuous Sales & Operations Planning Aamer Rehman VP, Manufacturing Solutions Las Vegas - Jan 27, 2012 Copyright 2012 Kinaxis Inc. All Rights Reserved. Prelude Volatility is a given in today s environment

More information

The Training Material on Supply Chain Collaboration & Logistics Solutions has been produced under Project Sustainable Human Resource Development in

The Training Material on Supply Chain Collaboration & Logistics Solutions has been produced under Project Sustainable Human Resource Development in The Training Material on Supply Chain Collaboration & Logistics Solutions has been produced under Project Sustainable Human Resource Development in Logistic Services for ASEAN Member States with the support

More information

Chapter 8 - Strengthening Business-to- Business Relationships via Supply Chain and Customer Relationship Management

Chapter 8 - Strengthening Business-to- Business Relationships via Supply Chain and Customer Relationship Management Chapter 8 - Strengthening Business-to- Business Relationships via Supply Chain and Customer Relationship Management Supply chain management (SCM) systems supporting business-to-business (B2B) transactions,

More information

APICS Education & You. Eric Schaudt CPIM, CSCP, SCOR-P VP Education APICS-Chicago

APICS Education & You. Eric Schaudt CPIM, CSCP, SCOR-P VP Education APICS-Chicago APICS Education & You Eric Schaudt CPIM, CSCP, SCOR-P VP Education APICS-Chicago APICS APICS is the leading association for supply chain professionals Premier provider of research, education and certification

More information