Health care brochure

Transcription

1 Health care brochure In this folder, you will find general information about Swedish health care facilities and contact information for the most accessible health care providers for KTH campuses and student housing areas.

2 Contents STOCKHOLM HEALTH CARE GUIDE HOTLINE... 1 HEALTH CARE FACILITIES IN SWEDEN... 2 PHARMACY (APOTEK)... 2 HEALTH CENTER (VÅRDCENTRAL)... 2 LOCAL EMERGENCY UNIT (NÄRAKUT)... 2 EMERGENCY HOSPITAL CARE (AKUTMOTTAGNING)... 2 COSTS... 2 HEALTH CARE FACILITIES NEAR STUDENT HOUSING AREAS... 4 DENTAL CARE... 6 EMERGENCY DENTAL CARE... 6 SEXUAL AND REPRODUCTIVE HEALTH... 7 MENTAL HEALTH... 7

3 Stockholm Health Care Guide hotline The Stockholm Health Care Guide (1177 Vårdguiden) has an official hotline at 1177 that provides advice on medical problems and guidance for medical care 24 hours per day, seven days per week. The first thing to do if you fall ill or have had an injury is to call You will be given the following options (in Swedish) when calling: Press 1: for general information about health care and contact information. Press 2: for health care advice about children. Press 3: for health care advice concerning yourself or another adult. A nurse will answer the phone in Swedish (all nurses also speak English), and will help guide you towards your nearest health care clinic/facility. You can find more information about navigating the health care system in Sweden by going to their website at and then choosing your language. In case of emergency always call 112, the public emergency number. One call will put you in touch with all the emergency services, but you should only call 112 if you are in an emergency situation and need immediate help. 1(7)

4 Health care facilities in Sweden Pharmacy (Apotek) Swedish pharmacies handle medicine prescriptions as well as hygiene products. Antibiotics and certain medicines cannot be bought without a doctor s prescription. Prescriptions are often handled electronically. If you have been prescribed medication, ask while at the doctor s office for the nearest pharmacy with prescription services. Health center (Vårdcentral) All health centers are open weekdays during the day for advice and visits, and some are also open in the evening. Book an appointment by calling the health center. Some facilities accept drop-in visits for minor emergencies such as infections, wounds that need stitching or light burns that need treatment for example, at certain hours during the day. The first time you contact a health center, you will be asked to register at one of your choosing. Local emergency unit (Närakut) If the health center is closed and you cannot wait until the following day, you can turn to a local emergency unit (Närakut). The emergency unit can treat the same kind of health problems as the health center. Always call before a visit, in order to get advice or book an appointment. Call the Health Care Guide hotline to consult a nurse if you need help deciding how urgent your condition is. Emergency hospital care (Akutmottagning) Emergency care units at hospitals are intended for bad injuries and serious illnesses. Accident and emergency departments are open 24 hours a day. If you are not considered an emergency case, other cases will receive priority and you will have to wait, sometimes for a long time. If you do not need urgent care, you generally have a better chance of seeing a doctor quickly if you book an appointment at the local emergency unit or local health center on weekdays. Costs SEK per visit for students with a Swedish personal identity number or students with the European Health Insurance Card (EHIC). SEK per visit for non-eu/eea students without a Swedish personal identity number. Remember to: Call in advance to get an appointment at a health care facility Cancel the appointment in advance if you cannot go if you do not you will be charged Ask in advance for the price of your visit/treatment 2(7)

5 What? When? How? Pharmacy Advice and treatment for minor health issues. Headache, cold & cough, allergic reaction, insect bites, fever, dry or red eyes, stomach problems, etc. If prescribed medication, ask at the doctor s office for the nearest pharmacy with prescription services. Health center For illnesses or problems that are not urgent or life- threatening. Sore throat, urinary infection, allergy, dizziness, backache, chronic illness, etc. You need to call to make an appointment. Drop-in visits for minor emergencies like infections and injuries at certain hours accepted. Local emergency unit Treatment for minor injuries and illnesses when the health center is closed. Medical conditions that require urgent attention, but are not life threatening. Open on weekdays 17:00-22:00 and weekends 8:00-22:00. Call before visiting to get advice or make an appointment. Emergency hospital care Emergency treatment only. Serious or life threathening illnesses and injuries. Emergency care units are intended for the badly injured and seriously ill. Patients will be prioritized by their condition. 3(7)

6 Health care facilities near student housing areas KTH Student housing area Pharmacy (Apotek) Health center (Vårdcentral) Local emergency unit (Närakut) Emergency hospital care (Akutmottagning) KTH Campus/ Lappkärrsberget Apoteket Elgen Drottning Kristinas väg 1 Mon-Fri: 8:00-18:30 Sat:11:00-15:00 Sun: Closed Sophiahemmets Husläkarmottagning Valhallavägen 91 Phone: Närakuten Sabbatsberg Dalagatan 9 Phone: Mon-Fri 17:00-22:00 Akutmottagning Danderyds Sjukhus Danderyds Sjukhus Bergshamra/ Kungshamra Flemingsberg Apoteket Bergshamra Torg, Bergshamra centrum Mon-Fri: 8:30-18:00 Sat-Sun: Closed Lloyds Apotek Hälsovägen 20, Flemingsberg Centrum Mon-Fri: 8:30-19:00 Sat:10:00-16:00 Sun:11:00-16:00 Bergshamra Ulriksdals Vårdcentral Björnstigen 34B, Bergshamra centrum Phone: Drop-in Mon-Fri: 10:00-11:00 Huddinge Vårdcentral Paradistorget 4, Huddinge Phone: , Phone: Mon-Fri 7:00-17:00 Närakuten Solna, Sundbyberg Hotellgatan 3, 2nd fl. Phone: Mon-Fri: 17:00-22:00 Huddinge Närakut Ambulansgatan 4, Huddinge Sjukhus 2nd fl. Phone: Mon-Fri: 17:00-22:00 Akutmottagning Danderyds Sjukhus Danderyds Sjukhus Karolinska Universitetssjukhuset Hälsovägen 6, Huddinge Kista Apoteket Kista Gallerian Mon-Fri: 8:30-21:00 Sat-Sun: 10:00-21:00 Kista Vårdcentral Kista Gallerian Trapphus 3 floor 1 Phone: Närakuten järva Rinkebysvängen 70, Spånga Phone: Mon- Sun: 8:00-22:00 Karolinska Universitetssjukhuset Solna 4(7)

7 KTH Student housing area Pharmacy (Apotek) Health center (Vårdcentral) Local emergency unit (Närakut) Emergency hospital care (Akutmottagning) Farsta Södermalm Apoteket Farsta Centrum ICA Kvantum Farsta Centrum Mon-Fri 8:00-21:00 Sat: 9:00-18:00 Sun: 10:00-18:00 Apoteket Fenix Götgatan 75A Mon-Fri: 8:00-20:00 Sat: 10:00-18:00 Sun: 11:00-18:00 Capio Vårdcentral, Farsta Munkforsplan 33, 2 nd fl Phone: Mon-Fri: 7:00-17:00 Sat: 7:00-17:00 Minor emergencies: Mon-Tues: 8:00-12:00, 13:00-16:00 Wed - Fri: 8:00-12:00, Capio Vårdcentral Ringen Ringen centrum Phone: Mon-Fri: 7:45-17:00 Minor emergencies: 8:00-11:00 Capio Närakut Gullmarsplan Gullmarsplan 5 Phone: Mon-Fri 17:00-22:00 Söderjouren Närakut Ringen centrum, 1st fl. Phone: Mon-Fri: 17:00-22:00 Akutmottagning Södersjukhuset SöS Akutmottagning Södersjukhuset SöS Tyresö Apotek Hjärtat Tyresö Centrum Mon-Fri: 9:00-19:00 Sat: 10:00-17:00 Sun: 11:00-17:00 Bollmora Vårdcentral Bollmoravägen 14, Tyresö Phone: Minor emergencies: 10:00-11:00 Närakuten Gullmarsplan Gullmarsplan 5 Phone: Mon-Fri: 17:00-22:00 Akutmottagning Södersjukhuset SöS Skärholmen Apoteket Spoven Bredängstorget 4, Skärholmen Mon-Fri: 8:30-18:30 Sat: 10:00-15:00 Sun: Closed Bredängs Vårdcentral Bredängstorget 1, Skärholmen Phone: Mon-Fri: 08:00-17:00 Liljeholmens Närakut Liljeholmstorget 7, 4th fl. Phone: Mon-Fri: 16:00-22:00 Akutmottagning Södersjukhuset SöS 5(7)

8 Dental care Dental care is expensive in Sweden regardless of whether you choose a public or private provider. The cost is more or less the same with or without a Swedish personal identity number or EU Health Insurance Card (EHIC). Check if your insurance covers emergency dental treatment (the EHIC only covers a minor part of the cost). In most cases, the insurance only covers emergency treatment (e.g. infections). If you need treatment beyond what is considered an emergency, you have to cover the costs yourself. Make sure to ask in advance how much the dental treatment will cost and check what your insurance covers beforehand. Generally, you pay for the treatment yourself, and then contact your insurance company for reimbursement. Be sure to save your receipts. Cancellations have to be made at least 24 hours in advance, or you will be charged a fee of SEK 750 per hour of booked time. Emergency dental care Listed below are dental clinics open 7 days a week. Please note that the prices are general estimates. Costs vary depending on the treatment you need. For information about an on call dentist and advice, contact the Health Care Guide hotline by calling 1177 CityAkuten Tandvård Address: Olof Palmes gata 13A, 1 st floor Metro: Hötorget (green line) Call to make an appointment. Drop-in appointments are possible between 8.00 and most days of the year. Cost for initial examination and treatment: SEK City Dental i Stockholm AB, Norrmalm Address: Drottninggatan 27 Metro: T-Centralen, exit: Sergels Torg (any metro line) Phone: Call to make an appointment. Drop-in appointments are also possible. Cost for examination: SEK treatment cost (ask for price). Tandjouren Address: St. Eriksgatan 53 B Metro: Fridhemsplan (green or blue line) Bus: 1, 3, 4 Phone: No drop-in appointments. Folktandvården Akut tandvård S:t Eriks sjukhus Address: Fleminggatan 48 Metro: Fridhemsplan (green or blue line) Bus: 1, 3, 4 Phone: This is a drop-in clinic; you do not need to book an appointment. Opening hours: weekdays, on weekends. 6(7)

9 Sexual and reproductive health Both women and men can turn to reproductive health clinics with queries and complaints relating to sexuality and health. SESAM clinics test and treat patients with problems related to sexually transmitted diseases such as chlamydia, herpes, HIV, syphilis and more. No referral is needed, and the testing and treatment are free of cost. Drop-in for testing of sexually transmitted diseases is available at certain hours. Other appointments need to be booked in advance. The Sesam Clinic at Danderyd Hospital Address: Danderyds Sjukhus, Mörbygårdsvägen Main entrance, house 18, green zone, elevator C (hiss C), 4th floor Metro: Danderyds Sjukhus (red line) Phone: Drop-in visits: Thursdays 9:00-11:00. Mental health Student Health Service Avonova At Student Health Service Avonova, you can receive counselling for problems related to your studies. They can also direct you to other health services when necessary. The staff is bound by professional confidentiality and the service is free of charge. To book an appointment please call Norra Stockholms Psykiatri Address: S:t Görans sjukhus, Vårdvägen 5 Phone: The team consists of experienced psychiatric staff. Ask for English speaking staff if you are not comfortable with speaking Swedish. If you are in need of emergency counselling, support or advice, you can call the emergency team. Phone: , telephone hours: (7)