Limpopo Valley AIR TAXI

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1 Oct 2015 EDITION Very Important Person? Now You Are Limpopo Valley AIR TAXI O P E R A T I N G S U N D A Y S A N D T H U R S D A Y S DIRECT BETWEEN JOHANNESBURG AND LIMPOPO VALLEY AIRFIELD [TULI] NON-LVAT PARTNER RATES 2015 & 2016 [effective from 1 October 2015] rack$799usd RETURN rack$615usd ONE WAY *LVAT PARTNER RATES 2015 & 2016 [effective from 1 October 2015] rack$755usd RETURN rack$580usd ONE WAY *Current LVAT Partners include: Mashatu & Limpopo Horse Safaris OR TAMBO (JNB) DEPARTURE Please lookout for an Angel Gabriel representative displaying Angel Gabriel signage: - TICKET COUNTER (see your e-ticket for counter assignment) - MEETING TIME 11:00am sharp - TICKET COUNTER OPENS AT 10:45 - Processing through immigration at 11:15 from the meeting point. LIMPOPO VALLEY (LVA) DEPARTURE - LIMPOPO VALLEY AIRFIELD - MEETING TIME 13:00 - ETA at OR Tambo between 14:30 / 15:30 Tickets Include Airport & passenger taxes VIP escort to connecting flights at OR Tambo Beverages on route Important Notes! Our PC12 Aircraft carry a maximum of 9 passengers. Should there be no available seats; passengers will be notified that they have been placed on an overflow list. A larger 19 seat aircraft will be dispatched once a total of 13 seats have been booked. In the event that minimums are not met, affected passengers will be notified 60 days prior to their departure date. All flights are subject to a 2 passenger minimum. In the uncommon event that the minimum is not met, passengers will be notified 60 days prior to their departure date. Passengers reserve the option to purchase a second seat in order to meet the minimum. Our aircraft do not have closed baggage holds. As a result airport security will NOT allow any sharp objects or liquids exceeding 100ml through security scanners. When packing treat all luggage as carry-on. Luggage Weights Strictly 15kg [33lb] + 6kg [13lb] carry on (soft bags only) Please see the Baggage Handling section of this info-pack for more info Arrival and departure times are dependent on slots issued by OR Tambo (ORT) on the day. We endeavour to secure our preferred time slots. Lanseria departures may be necessary should ORT not issue a reasonable take off / landing slot. Or when an ORT-LVA flight has 3 or less passengers. A complimentary shuttle will transfer passengers between ORT and Lanseria [Travel time is 50 minutes] In the unlikely event of a Lanseria departure, the above ORT meeting details will still apply. Want to fly on a day other than Sunday or Thursday? NO PROBLEM, flights can be arranged on an ad hoc charter basis. Inquire at quotes@angelgabriel.co.za for a rate. For groups of 8 or more charter rates are often comparable to taxi fares. Flight duration between 1 hour and 1.5 hours. This flight is a private charter and not a scheduled commercial flight. Please read the terms and conditions in the enclosed info pack. Book NOW at: or bookings@angelgabriel.co.za View seat availability at: Emergency contact:

2 L i m p o p o V a l l e y A i r T a x i VS A i r l i n k There is no better, faster or less stressful way, than with us! MASHATU LVAT Airlink Boarding gates close 11:15 10:20 Travel time Hour Hours (with road transfer) ETA at LVA 13:00 15:00 Cost from $755 pp return $683 pp return (with road transfer) Routing Direct Indirect NO problem we fly right over! Additional delays and costs Limpopo river in flood? Payment terms Agent commission 72 hours prior to departure At time of booking 5% No commission Value added services Yes No VIP handling at ORT Yes No Expedited security line Yes No

3 We make it easier for you! Value Added Services For Guests Need Luggage Storage? - For clients embarking on extended tours of the Southern African territories, who need to carry more than 15kg [33lb] of luggage, simply pack one suitcase for each leg, leaving the balance of your luggage in our safe care. You will then be reunited with your surplus luggage before embarking on the next leg of your journey. All luggage is securely stored in our strong room.*option available via OR TAMBO and LANSERIA only. Airport Shuttles - An airport / hotel shuttle is available to and from OR Tambo. Please allow 24 hours prior notice. (MAX 8 PAX) Duffel Bag Didn t divide your luggage? No problem, for your convenience a Duffel Bag can be supplied by Angel Gabriel prior to boarding. Concierge - If there is anything we can do for you, let us know. Chaperone - Angel Gabriel offers a chaperone service to its passengers. As an example, we have in the past chaperoned passengers to lunch at the Saxon followed by a visit to the Apartheid Museum, all between connecting outbound flights. *Pricing PER PERSON PER DAY Need a wheel chair? - Wheel chair assistance can be made available on prior request. $65USD *PER BAG $120USD PER SHUTTLE $45USD $POAUSD $180USD *PER PERSON $35USD *ONE WAY Value Added Services *LVAT PARTNERS FREE Seats for LVAT PARTNERS - Employees or lodge members when empty seats become available just prior to departure, lodge staff or members pay only their airport taxes! T&Cs Apply. Free seats are for LVAT partners ONLY. (Partners offer monthly guarantees to the LVAT service) Free seats only apply when members or staff are travelling for official business. Free seats are not guaranteed. Free seats are subject to weight and balance. Free seats do NOT take president over commercial seats. We strongly recommend that your travel plans do NOT rely solely on a free seat. Should you require a guaranteed seat, rather purchase a commercial seat. Cargo and Supplies - Angel Gabriel can, on request, transport small amounts of cargo or produce to the lodges. Need something from Woolworths? Send us the shopping list and we will arrange the rest. *Pricing PER ORDER PER STORE. Collections limited to a 20km radius from Lanseria International Airport. Outside of this radius, your cargo will need to be delivered to our offices. Total cargo weight limited to 10kg. It is the client s responsibility to ensure that all cargo meets civil aviation as well as customs requirements. Cargo Handling - Angel Gabriel will facilitate local support for cargo and repairs. As an example; you operate a Lodge far from civilisation. Your valuable espresso machine blows a seal leaving you to explain to your guests that there will be no decent coffee for the next three weeks. Angel Gabriel will endeavour to return your espresso machine to Johannesburg, and facilitate its repair on your behalf, having it back at your Lodge before any of your guests know it was ever out of service. $80USD *PER WAY $25USD *PER ORDER $POAUSD *Value added services for Limpopo Valley Air Taxi clients and partners ONLY.

4 Aircraft used on the LVAT route Beechcraft 1900D Speed: 550km p/h Cabin: Pressurised Seating: 17 Flight time: 1 hour Pilatus PC12 Speed: 550km p/h Cabin: Pressurised Seating: 8-9 Flight time: 1 hour Cessna 402 Speed: 370km p/h Cabin: Un-pressurised Seating: 4-5 Flight time: 1.5 hours Cessna 210 Speed: 250km p/h Cabin: Un-pressurised Seating: 3-4 Flight time: 1.5 hours

5 Limpopo Valley Air Taxi - Ticketing Process 1 - PROVISIONAL BOOKING Information required to make a PROVISIONAL booking: A simple request to hold a seat(s) informally No obligation to purchase the seat No invoice is generated No cancellation fees PROVISIONAL seats can be sold on 1. The number of seats required 2. The route e.g. ORT-LVA or LVA-ORT 3. Is it a one way or return? 4. Date of the flight, as well as return date 5. Passengers full names are NOT required for PROVISIONAL bookings Should the flight sell out, and another party wish to purchase your PROVISIONAL seat(s), PROVISIONAL seats will NOT be sold on without prior notice being given to the PROVISIONAL seat holder. However, in order to secure the seat at this point, the current holder should escalate the seat to a CONFIRMED status. 2 CONFIRMED BOOKING Information required to make a CONFIRMED booking: Seats are secured and will NOT be sold on An invoice will be generated You will have an obligation to honour the purchased seat(s) Cancellation fees will apply Confirmed bookings can only be made with the passenger s full name(s) being supplied Cancellation fees will be waivered if the cancelled ticket is postponed. Tickets can be postponed for a period not exceeding 12 months from the cancellation date. Many ways to BOOK Online: bookings@angelgabriel.co.za PAYMENT Payment must be made no later than 72 hours prior to the flight date Although payment can be delayed to 72 hours prior to the flight date, we feel that this margin allows little time for passengers to receive and their e-tickets. e- Tickets contain useful information for the passenger, and should ideally be received well in advance. Once payment for a seat has been received, the seat will be CONFIRMED and an e-ticket will be issued in the passengers name. PAYMENT METHODS Bank Transfer EFT Full details can be found on your invoice Via the Lodge For the convenience of making a single combined payment for both your accommodation and LVAT flight, simply book both your flight and accommodation through the lodge s reservation office. 1. The number of seats required 2. The Route e.g. ORT-LVA or LVA-ORT 3. Is it a one way or return? 4. Date of the flight, as well as return date 5. Passengers full names are REQUIRED for CONFIRMED bookings! 6. Passengers gender 7. Passport number if possible, to help shorten the immigration process Phone: +27 (0) Via a lodge: Mashatu, Limpopo Horse Safaris or Tuli Safari Lodge Tickets will only be issued once full payment has reflected No passenger will be permitted to fly without payment reflecting prior to the flight All invoices are raised in USD. An exact ZAR amount is automatically generated at the time of invoice. The ZAR, as well as the exchange used will appear on the USD invoice Credit Card Credit card payments can be made via the online booking system. (in due course) *Please note that credit card transaction will be subject to a 5% surcharge and may vary the USD conversion Cash Cash is NOT accepted PROVISIONAL STATUS CANCELLATION NO cancellation fee! CONFIRMED STATUS INVOICE GENERATED CANCELLATION cancellation fees apply PAYMENT Not exceeding 72 hrs prior to flight E-Ticket ISSUED

6 Terms and Conditions Personal Information: Passenger full names must be supplied for issuing of tickets. Angel Gabriel will not be responsible for failing to adequately communicate with passengers should we not receive sufficient and valid contact information. Understanding: LVAT flights are charter flights, brokered by Angel Gabriel Aeronautics and are not scheduled flights. All pricing quoted in USD. This flight is an international flight. Payment: Credit cards will be accepted in due course. Cancellation and Amendments: Cancellations will be subject to a 30% surcharge, unless postponed. E-tickets may be postponed for a period not exceeding 12 months. Surcharge calculated on the landed ZAR value. Cancellations made less than 72 hours prior to the flight are non-refundable. Any ticket alterations resulting in a re-issue will be subject to a $5.00 admin surcharge per re-issue. Tickets are transferable with written instruction. Delays: We caution any passengers with connecting flights earlier than 20:00 out of OR Tambo to the risks of unavoidable potential delays, as a result of poor weather conditions, available landing slots, customs related delays, and aircraft technical issues. A reasonable time allowance should be considered by the passenger, and worked into their own itinerary. Angel Gabriel is NOT responsible for costs or inconvenience caused as a result of any passenger failing to make their connecting flight. Children: Children under two years of age may share a seat with an accompanying adult. Children older than two years of age must, by law have their own seat Unaccompanied minors must be cleared with Angel Gabriel with prior notice. Firearms and Weapons: Angel Gabriel Aeronautics may allow firearms and weapons on board, strictly with prior written notice. Each case will be dealt with individually and on its own merit. Luggage: Our aircraft are weight sensitive and have limited baggage compartment. For safety reasons our aircraft have a strict weight threshold that by law may NOT be exceeded. Overweight luggage or hard cases unable to fit in the baggage compartment may need to be excluded from the flight. Each passenger may carry a total of 15 kilograms of luggage [33lb] + 6kg [13lb] carry on, (please soft bags only) Acceptance: By being in possession of this air ticket your acceptance of the terms and conditions attached, and that make up part of the air ticket is assumed. Any willingness to reject the outlined terms and conditions must be brought to Angel Gabriel Aeronautics attention in writing prior to the flight. Contingencies: Limpopo Valley Airfield is an unmanned field that requires a visual landing and approach. Should this not be possible due to poor visibility or overcast conditions a diversion to Polokwane Airport may be necessary in this unlikely event. CFS Terms and Conditions as the aircraft operator and licence holder Comair Flight Services ( Pty) Ltd, hereinafter referred to as CFS, holds International and Domestic Air Service License Numbers I/ N258 and N10 15D. DELAYS AND UNFORESEEN COSTS: CFS shall not be liable for any damages you and/ or your passengers may suffer arising from delays as a result of compliance with the requirements of international law or national legislation or subordinate legislation, you or your passengers changed requirements, unservicability of the aircraft beyond CFS s reasonable control, safety of the aircraft and/or its crew or passengers, any additional costs arising from such changes and/ or delays (excluding the cost of repairing the aircraft, but including the cost of arranging an alternative aircraft) shall become payable by you in addition to the quoted price. If the departure of a flight is delayed for technical reasons, passenger expenses as deemed reasonable by CFS shall be the responsibility of CFS. SMOKING: Smoking is not permitted on- board CFS charter flights. BAGGAGE: Passenger baggage limited to 15kg + 6kg carry on per passenger in total of small soft bags which may easily be loaded into the baggage hold. UNUSED SPACE: CFS shall not use passenger space on the aircraft which is not utilised by the Charterer. CFS reserves the right to use sectors not utilised by the Charterer. DANGEROUS GOODS: Dangerous goods must be declared as per dangerous goods regulations. Goods must be packaged and marked correctly according to the appropriate authorities. Copies of the relevant regulations are available from CFS on request. ENTRY REQUIREMENTS: You acknowledge that all applicable health, exit, entry, tax, visa, customs and other legal and statutory formalities to be comp lied with by aircraft passengers are not the responsibility of CFS. You hereby indemnify CFS from any claims or damage which CFS may suffer arising from non- compliance with this clause other than claims caused by CFS s own negligent or wilful misconduct CLAIMS: In the case of a domestic carriage, claims by you or your passengers arising from injury or death shall be brought within 2 years of the flight. In the event of lost or damaged baggage, claims against CFS shall be brought in writing within 7 days of the end of the flight, failing which the claim shall lapse. REGULATORY AND SAFETY COMPLIANCE: The aircraft shall be used only in compliance with the laws and with the lawful directions of the relevant public authorities of the Republic of South Africa and of any other state over, to or from which the aircraft is flown. The Charterer shall comply with and procure that all passengers and owners or other persons having any interest in goods carried in the aircraft shall comply with all relevant customs, immigration, police, public health and other lawful regulations. CFS represents and warrants that all manufacturer mandatory modifications relating to the aircraft are complete, that the aircraft complies with the airworthiness requirements of the country of registry, is airworthy and will be so maintained during the currency of the agreement between CFS and the Charterer. CFS warrants that the aircraft is fit for the purpose for which it is being chartered and undertakes to comply with all international and national safety rules and regulations that may apply to the operation of its equipment. CFS shall ensure that the aircraft meets all technical, maintenance and equipment standards to conduct required operations in a safe manner. CFS warrants that the aircraft s crew are qualified, competent and fully licensed in conformity with applicable national and international air navigation laws and regulations and are suitably experienced for the required operations. OVERFLIGHT AND LANDING PERMSSIONS: CFS shall apply for and endeavour to procure the grant of all approvals, licences and permits required by the Republic of South Africa and of any foreign state over, to or from which the aircraft is to be flown for the performance of the flights, but the performance of the flights shall be conditional to the timely grant of and validity of such approvals, licences and permits. You warrant that you will comply with all conditions of such approvals, licences or permits to be observed or performed by it and will procure such compliance on the part of all passengers and owners or other persons having any interest in goods to be carried in the aircraft on the flights. BROKERAGE: You acknowledge that the carriage covered by this quote may not be performed by CFS itself and that in issuing this quote CFS may be acting on behalf of an undisclosed or unnamed principal carrier. You hereby exercise any and all contractual rights of election which may arise on your part as a result of the aforesaid in favour of any such principal and hereby waive any and all contractual and delictual claims against CFS arising from or as a result of such carriage performed other than by CFS. NO VARIATION: Should any terms of this document be at variance with any charter; aircraft operations management; air transport; operations services; or charter agency agreement already concluded and signed between yourself and / or your passengers and CFS, the latter shall prevail over these terms. GOVERNING LAW: The agreement between CFS and yourself shall be governed and construed in terms of the laws of the Republic of South Africa, and both you and CFS submit to the exclusive jurisdiction of the South African courts.